DeclarationCal. Super. - 6th Dist.November 19, 2020UIAUJN KOOOQON 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 ZOCV373787 Santa Clara - Civil Michael J. Gregg (SBN 321765) Mark W. Skanes (SBN 322072) Jonathan T. Martinez (SBN 3 14228) ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, California 90802 Telephone: (5 1 8) 869-9200 Facsimile: (5 1 8) 869-3334 Email: mgregg@rosewaldorf.com mskanes@rosewaldorf.com imafiinez@rosewaldorf.com Tunisia T Electronically Filed by Superior Court of CA, County of Santa Clara, on 9/8/2021 4:02 PM Reviewed By: Tunisia Turner Case #20CV373787 Envelope: 7226095 Attorneys for Defendant, TOYOTA MOTOR SALES U.S.A., INC. SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY 0F SANTA CLARA Richard Espinoza, Plaintiff, V. Toyota Motor Sales U.S.A., Inc., and Does One through Twenty, Defendant. I, Mark W. Skanes, Esq, declare: Case N0.: 20CV373787 Assigned for all purposes to: Hon. Drew Takaichi, Dept. 2 DECLARATION OF MARK W. SKANES, ESQ. IN SUPPORT 0F TOYOTA MOTOR SALES, U.S.A., INC.’S OPPOSITION TO PLAINTIFF’S MOTION TO COMPEL FURTHER RESPONSES TO FORM INTERROGATORIES Action Filed: November 19, 2020 Trial Date: Unassigned Date: September 21, 2021 Time: 9:00 a.m. Dept. 2 1. I am an attorney at law licensed to practice in the State of California, and I am a partner at the law firm ofROSEWALDORF LLP, counsel 0frecord for Defendant Toyota Motor Sales, U.S.A., Inc. (“TMS”) in this action (“Defendant”). 2. Ihave personal knowledge 0f the matters set forth in this Declaration, and if called upon as a witness, Iwould and could competently testify to them. /// umer DECLARATION OF MARK W. SKANES IN SUPPORT OF DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S OPPOSITION TO PLAINTIFF’S MOTION TO COMPEL FURTHER RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 3. I make this declaration in support 0f Defendant’s opposition to Plaintiff’s Motion t0 Compel Further Responses t0 Requests for Production of Documents. 4. On 0r about November 19, 2020, Plaintiff commenced this action against TMS (see Summons and Complaint, Exhibit “A” hereto). 5. The Complaint is largely pro forma, containing vague allegations that Plaintiff’s 2020 Toyota Tacoma contained certain defects that were not timely repaired (id.). 6. TMS timely responded to the Complaint and Within days, Plaintiff served written discovery upon Defendant. 7. In an effort to resolve this matter, TMS served a C.C.P. § 998 Offer to Compromise on February 2, 2021, Which Plaintiff rejected. 8. On February 24, 2021, TMS served proper, full and complete responses to Plaintiff’s Requests for Production 0f Documents, Requests for Admission, Special Interrogatories and Form Interrogatories (see Responses to RFPs [Exhibit “B”], Responses t0 FROGS [“Exhibit “C”], Responses t0 RFAs [Exhibit “D”] and Responses to SROGS [Exhibit “E”]). 9. In connection with its responses to Plaintiff’s Requests for Production of Documents, TMS produced the Main Vehicle Inquiry, Service Lane, Warranty Claim History, TAS Cases (technical assistance), Roadside Assistance records, the Diagnostic Trouble Code (“DTC”) History, the Case Activity Reports (call logs), Service Records from the authorized dealers in TMS’ possession and the Sales Records from the authorized dealers in TMS’ possession (see Exhibit “B” hereto). 10. Within days, however, Plaintiff sent an 18-page, single-Spaced email, purporting t0 highlight deficiencies with TMS’ written responses (see Plaintiff” s Meet and Confer email, Exhibit One t0 Plaintiff’ s Motion). 1 1. None 0fthe issues raised in Plaintiff s counsel’s email had any merit. Nevertheless, TMS provided a formal response t0 Plaintiff s email 0n March 26, 2021 (see Exhibit “F” hereto). 12. Therein, TMS offered to supplement certain of its responses, not as an admission of any improper or deficient responses but instead, as an effort t0 avoid the unnecessary motion practice that Plaintiff’s counsel seemed destined to file (id.). 2 DECLARATION OF MARK W. SKANES IN SUPPORT OF DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S OPPOSITION TO PLAINTIFF’S MOTION TO COMPEL FURTHER RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 13. In addition, TMS asked Plaintiff s counsel t0 further clarify What he was seeking as the vague, overgeneralized, yet lengthy email failed t0 articulate and specific deficiencies (id). 14. On April 13, 2021, TMS served supplemental responses t0 Plaintiff’s Special Interrogatories and Form Interrogatories (see Supplemental Responses t0 Special Interrogatories, Form Interrogatories and Cover Letter, Exhibit “G” hereto). In my cover letter, I asked Plaintiff to contact me with any further issues with the responses (id.). 15. Within days, Plaintiff’s counsel, instead of picking up the phone and discussing any further discovery disputes, sent yet another lengthy email With similarly vague, overgeneralized statements regarding discovery (see Plaintiff s Second Email, Exhibit One, to Plaintiff s Motion). 16. Once again, in the interest 0f avoiding motion practice, TMS provided a detailed responses t0 Plaintiff s email 0n May 21, 2021 (Letter, dated May 21, 2021, Exhibit “H” hereto). 17. Therein, TMS further explained its position and suggested that Plaintiff” s efforts t0 drive the action towards a series of discovery motions were a waste 0f resources (id). TMS further identified the specific responses and supplemental responses it had already provided and noted that Plaintiff’s contention that further responses were necessary was in error (id). 18. Specifically, With respect t0 the Form Interrogatories raised in Plaintiff’ s motion, TMS noted, with examples, that the information Plaintiff sought was included in the documents and/or responses already provided by TMS or, alternatively, that the interrogatories 0r requests themselves were not proper (id). 19. Importantly, TMS offered t0 supplement its response t0 Form Interrogatory N0. 171. (id). 20. In addition, TMS agreed t0 extended Plaintiff’ s deadline to file any motions t0 compel through June 4, 2021 (see Email, Exhibit “I” hereto). 21. Instead of allowing TMS the chance t0 supplement the responses it had offered t0 supplement, 0r attempting to further meet and confer, Plaintiff rushed t0 file a series 0f motions in this case, days before the agreed extended deadline for the filing of those motions. 22. The foregoing makes clear that Plaintiff’s so-called meet and confer efforts were not 3 DECLARATION OF MARK W. SKANES IN SUPPORT OF DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S OPPOSITION TO PLAINTIFF’S MOTION TO COMPEL FURTHER RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES UIAUJN KOOOQON 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 directed at resolving any discovery disputes but instead, were simply a means to file the discovery motions themselves, in What should be Viewed as an improper effort to drive up litigation costs. Indeed, Plaintiff had already filed three discovery motions before the CMC was even held in this matter. 23. Having failed to identify any proper purpose for his motion, this Court should deny Plaintiffs motion to compel, deny Plaintiff’s requests for sanctions and instead, enter an award of sanctions against Plaintiff and his counsel, Kevin Faulk and Martin Anderson for filing this baseless motion. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Executed this 8th day 0f September, 2021 at Long Beach, California. By: Michw J. Gregg Mark W. Skanes Jonathan T. Martinez Attorneys for Defendants, TOYOTA MOTOR SALES, U.S.A., INC. 4 DECLARATION OF MARK W. SKANES IN SUPPORT OF DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S OPPOSITION TO PLAINTIFF’S MOTION TO COMPEL FURTHER RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES EXHIBIT A 10 ll 12 13 l4 15 16 l7 18 19 20 21 22 23 24 25 26 27 28 E-FILED 11/19/2020 3:31 PM Clerk of Court Kevin Faulk, SBN 224711 - Law Offices of Kevin Faulk SUper'or court Of CAI 530 Lawrence Ex y., #361 COUth 0f Santa Clara Sunnyvale, CA 9 O85 20CV373787 Telephone: (408) 599-3277 Reviewed By: M Vu FaCSImile: (408) 800-4046 Attorneys for Richard Espinoza, Plaintiff SUPERIOR COURT OF THE STATE OF CALIFORNIA FOR THE COUNTY OF SANTA CLARA Richard Espinoza, Case No.2 20CV373787 . . COMPLAINT FOR DAMAGES: Plamtlff, VS 1- California Civil Code §1790 et seq. Toyota Motor Sales, U.S.A., Inc., and Does One through Twenty, . DEMAND FOR JURY Defendants. Plaintiff Richard Espinoza hereby alleges as follows: PARTIES TO THE ACTION 1. Plaintiff, Richard Espinoza (“Plaintiff"), is an individual, residing at $11 relevant times in the city 0f Sacramento, county 0f Sacramento, state of California. 2. Defendant Toyota Motor Sales, U.S.A., Inc. (“Manufacturer”) is a corporation and was engaged in the distribution and warranting of vehicles in the city of San Jose, county of Santa Clara, state of California. 3. The true names and capacities, whether individual, corporate, associate, or otherwise, of Defendants, Does One through Twenty, inclusive, are unknown to Plaintiff, who therefore sues these Defendants by such fictitious names. Plaintiff will seek leave to Complaint - 1 10 ll 12 13 14 15 16 17 18 l9 20 21 22 23 24 25 26 27 28 amend this complaint to set forth their true names and capacities when they have been ascertained. Further, Plaintiff is informed, believes, and alleges that each Defendant designated here as a “Doe” is responsible in some manner for the events and happenings referred to here, and caused injury and damage to Plaintiff as alleged here. 4. Plaintiff is informed, believes, and alleges that at all times mentioned here, Defendants, and each of them, were the agents, servants, and/or employees 0f each of their Co-Defendants. Plaintiff is informed, believes, and alleges that in doing the things hereinafter, alleged Defendants, and each of them, were acting in the course and scope of their employment as such agents, servants, and/or employees, and with the permission, consent, knowledge, and/or ratification of their Co-Defendants, principals, and/or employers. FACTS RELEVANT TO ALL CLAIMS 5. Plaintiff owns a 2020 Toyota Tacoma, manufactured and warranted by Manufacturer. 6. Plaintiff has taken the vehicle back to Manufacturer’s agents for warranty repair on five occasions. Each of these repairs included problems with the vehicle suffering a complete loss of power and the battery discharging. This problem has never been repaired. 7. This cause of action arises out of Defendants’ misrepresentations, breaches of warranties, and violations of federal and stafe laws hereinafter alleged. The amount in controversy exceeds $25,000.00, exclusive of interest and costs, for which Plaintiff seeks judgment against Defendants, together with equitable relief. In addition, Plaintiff seeks damages from Defendants for incidental, consequential, exemplary, and actual damages,‘ including interest, costs, and actual attorney fees. FIRST CAUSE OF ACTION Violation of the Song-Beverly Consumer Warranty Act 8. Plaintiff incorporates every paragraph above by this reference. 9. The Vehicle is a “consumer good.” California Civil Code §1791(a). Complaint - 2 10 ll 12 l3 l4 15 l6 17 18 19 20 21 22 23 24 25 26 27 28 10. Plaintiff is a “buyer.” California Civil Code §1791(b). 11. Manufacturer is a “manufacturer.” California Civil Code §1791(j). 12. The purchase of the Vehicle constitutes a “sale.” Civil Code §1791(n)(1). 13. The acts and omissions of Defendants, in failing to perform the proper repairs, part replacements, or adjustments, to make the Vehicle conform to the applicable express warranties constitute a breach of the express warranties that Defendants provided to Plaintiff, thereby breaching Defendants’ obligations pursuant to Song-Beverly. 14. Defendants failed to perform the necessary repairs and services in a good and workmanlike manner in Violation of California Civil Code §§ 1796 and 1796.5. The actions taken by Defendants were insufficient to make the Vehicle conform to the express warranties and proper operational characteristics of like vehicles, all in violation of Defendants’ obligations pursuant to Song-Beverly. t 15. As a result of the acts and omissions of Defendants and pursuant to California Civil Code § 1793.2(d)(2), Plaintiff is entitled to a replacement of the Vehicle or restitution of the amount actually paid or payable under the contract at Plaintiff’s option, plus prejudgment interest thereon at the legal rate. 16. In addition, as a result of the acts and omissions of Defendants and pursuant to Song-Beverly, Plaintiff has sustained and is entitled to consequential as well as incidental damages in amounts to be determined at trial, plus prejudgment interest thereon at the legal rate. 17. Defendants were unable or unwilling to Service or repair the Vehicle to conform t0 the applicable express warranties after a reasonable number of attempts or within 30 days pursuant to California Civil Code § 1793.22(b)(3) and 1793.2(b). 18. As a direct result of Defendants’ acts and omissions, Plaintiff has suffered damage. Therefore, Plaintiff is entitled to a judgment in his favor and relief as set forth at the close of this complaint. WHEREFORE, Plaintiff prays for judgment against all Defendants, as follows: 1. For all monies paid for the Vehicle, including, but not limited to, the actual sales price, related taxes, licensing charges, and other associated fees; Complaint - 3 10 11 12 13 14 15 16 l7 18 l9 20 21 22 23 24 25 26 27 28 10. 11. 12f l3. For actual damages incurred by Plaintiff created by Defendants’ acts and omissions in an amount to be proved at trial; For incidental damages in an amount to be proved at trial; For consequential damages in an amount to be proved at trial; For exemplary damages; For a civil penalty; For costs of suit and expenses; For prejudgment interest at the legal rate; For an order approving Plaintiff’s revocation of the contract and requiring Defendants to refund all monies paid and payable by Plaintiff; For an order approving Plaintiff” s rescission of the contract and requiring Defendants to refund all monies paid and payable by Plaintiff; For an order of restitution; For actual attorney fees reasonably incurred; and Such other relief this Court deems appropriate. Dated: November 19, 2020 RBy: / Kevin Faulk, Attorney for Plaintiff Complaint - 4 Service of Process Transmittal 12/03/2020 CT Log Number 538689001 TO: Lola Waldrum Toyota Legal One 6565 HEADQUARTERS DR, MAIL DROP W1-5C PLANO, TX 75024-5965 RE: Process Served in California FOR: Toyota Motor Sales, U.S.A., Inc. (Domestic State: CA) Page 1 of 1 / AK Information displayed on this transmittal is for CT Corporation's record keeping purposes only and is provided to the recipient for quick reference. This information does not constitute a legal opinion as to the nature of action, the amount of damages, the answer date, or any information contained in the documents themselves. Recipient is responsible for interpreting said documents and for taking appropriate action. Signatures on certified mail receipts confirm receipt of package only, not contents. ENCLOSED ARE COPIES OF LEGAL PROCESS RECEIVED BY THE STATUTORY AGENT OF THE ABOVE COMPANY AS FOLLOWS: TITLE OF ACTION: Richard Espinoza, Pltf. vs. Toyota Motor Sales, U.S.A., Inc., et al., Dfts. DOCUMENT(S) SERVED: - COURT/AGENCY: None Specified Case # 20CV373787 NATURE OF ACTION: Product Liability Litigation - Manufacturing Defect ON WHOM PROCESS WAS SERVED: C T Corporation System, Los Angeles, CA DATE AND HOUR OF SERVICE: By Process Server on 12/03/2020 at 03:29 JURISDICTION SERVED : California APPEARANCE OR ANSWER DUE: None Specified ATTORNEY(S) / SENDER(S): None Specified ACTION ITEMS: CT has retained the current log, Retain Date: 12/03/2020, Expected Purge Date: 12/08/2020 Image SOP Email Notification, Dawn Pittman Collins dawn.pittman@toyota.com Email Notification, Lola Waldrum lola.waldrum@toyota.com Email Notification, Serena Stout serena.stout@toyota.com Email Notification, Robynann Callahan robynann.pelina.callahan@toyota.com Email Notification, Shawn Wilson shawn.wilson@toyota.com SIGNED: C T Corporation System ADDRESS: 1999 Bryan Street Suite 900 Dallas, TX 75201 For Questions: 866-665-5799 SouthTeam2@wolterskluwer.com ‘33) Wolters Kluwer PROCESS SERVER DELIVERY DETAILS Date: Thu, Dec 3, 2020 Server Name: Jimmy Lizama Entity Served TOYOTA MOTOR SALES, U.S.A., INC. Agent Name C T CORPORATION SYSTEM Case Number 20CV373787 Jurisdiction CA t‘ | I y ‘ 4 , , , l K ., ‘ ,, SUM-1oo '\ SUMMONs (SOLFOOSACROAUESTOUgE EAWEYORTE) (CITACION JUDICIAL) NOTICE TO DEFENDANT: E_F”_ED (AVISO AL DEMANDADO): 11/1 9/2020 3:31 PM Toyo‘ta Motor Sales, U.S.A., Inc., and Does One through Twenty, Clerk of Court Superior Court of CA, You ARE BEING SUED BY PLAINTIFF: County of Santa Clara (LO ESTA DEMANDANDO EL DEMANDANTE): 20CV373787 Richard Espinoza, ReViewed By: M VU Envelope: 5331986 NOTICE! You have been sued. The court may decide against you without your being heard unless you respond within 30 days. Read the information below. You have 30 CALENDAR DAYS after this summons and legal papers are served on you to file a written response at this court and have a copy served on the plaintiff. A letter or phone call will not protect you. Your written response must be in proper legal form if you want the court to hear your case. There may be a court form that you can use for your response. You can find these court forms and more information at the California Courts Online Self-Help Center (www.courtinfo.ca.gov/selfhelp), your county law library, or the courthouse nearest you. lf you cannot pay the filing fee. ask the court clerk for a fee waiver form. If you do not file your response on time, you may lose the case by default. and your wages. money, and property may be taken without further warning from the court. There are other legal requirements. You may want to call an attorney right away. If you do not know an attorney, you may want to call an attorney referral service. If you cannot afford an attorney, you may be eligible for free legal services from a nonprofit legal services program. You can locate these nonprofit groups at the California Legal Services Web site (www.lawhelpcalifornia.org), the California Courts Online SeIf-Help Center (www‘courtinfo.ca.gov/selflvelp), or by contacting your local court or county bar association. NOTE: The court has a statutory lien for waived fees and costs on any settlement or arbitration award of $10,000 or more in a civil case. The court's lien must be paid before the court will dismiss the case. [AVISOI Lo han demandado. Si no responds dentro de 30 dlas. Ia corte puede decidir en su contra sin escuchar su versién. Lea la informacién a continuacién. Tiene 30 DIAS DE CALENDAR/O después de que le entreguen esta citacién y papeles legales para presenter una respuesta por escn'to en esta code y hacer que se entregue una copia al demandante. Una carta o una Ilamada telefénica no Io protegen. Su respuesta por escn'to tiena qua eslar en formato legal co'rrecto si desea que procesen su caso en Ia cone. Es posib/e que haya un formulario que usted pueda usar para su respuesta. Puede encontrar estos formularios de Ia code y més informacién en e/ Centro de Ayuda de Ias Cortes de California (www.sucorte.ca.gov), en la biblioteca de leyes de su condado o en Ia corte que le quede més cerca. Si no puede pagar la cuota de presentacién, pida al secretanb de la code qun [e dé un formulan'o de exencién d9 pago de cuotas. Si no presents su respuesta a tiompo, puodo pordor o/ caso porincumplimiento y Ia cone Ic podré quitar su sueldo, dinero y bienes sin més advedencia. Hay otros requisites legales. Es recomendable que [lame a un abogado inmediatamente. Si no conoce a un abogado, puodo llamar a un servicio do remisién a abogados. Si no puede pagar a un abogado, es posible que cumpla con Ios requisites para obtener servicios lega/es gratuitos d9 un programa de servicios legales sin fines de Iucro. Puede encontrar estos grupos sin fines d9 lucro en e/ silio web d9 California Legal Services, (www.Iawhelpcaliforniaorg), en el Centre de Ayuda de las Codes de California, (mM/wsucortecagov) o poniéndose en contacto con la code o el colegio d9 abogados locales. AV/SO: Porley, la corte tiene derecho a reclamarlas cuofas y Ios costos exentos porimponer un gravamen sobre cualquier recuperacién de $10,000 O mas de valor recibida mediante un acuerdo o una concesién de arbitraje an un caso de derecho civil. Tiene que pagar el gravamen de la code antes de que Ia cone puada desechar e/ caso. The name and address of the court is: ‘ wfagudnglsgsgo) El nombre direccio’n de Ia cone es : " ‘4 ( y ’ 200v373787 Superior Court of Santa Clara County 191 N. First St., San Jose, CA 95112 The name, address, and telephone number of plaintiff's attorney, or plaintiff without an attorney, is: (El nombre, la direccio’n y el namero de teléfono del abogado del demandante, o del demandante que no tiene abogado, es): Kevin Faulk, 530 Lawrence Expy., #361, Sunnyvale, CA 94085; 408-599-3277 DATE: . I Clerk, by . Deputy (Fecha) 11/19/2020 3.31 PM Clerk of Court (Secretario) M Vu (Adjunto) (For proof of service of this summons, use Proof of Service of Summons (form POS-010).) (Para prueba de entrega de esta citatién use e/ formu/an'o Proof of Service of Summons, (POS-010)). NOTICE TO THE PERSON SERVED: You are served 1.E as an individual defendant. 2.E as the person sued under the fictitious name of (specify): 3. 0n beha|f°f(spec/fy)-'Toyota Motor Sales, U.S.A., Inc. under: CCP 416.10 (corporation) E CCP 416.60 (minor)E CCP 416.20 (defunct corporation) E CCP 416.70 (conservatee)E CCP 416.40 (association or partnership)E CCP 416.90 (authorized person)E other (specify): 4.E by personal delivery on (date): Eggs 1 of 1 Form Adopted for Mandatory Use Code or Civil Procedure §§ 41220. 465 Judicial Council of California SUMMONS www.cauninfo.ca.gov SUM-100 [ReV-JU'Y 1.2009] American LegalNet Inc www.FormsWorkflow‘com CMI-ow AfioRNEY ori PARTY WI'THOUT ArrORNEV (Name, State Bar number, and address): VI FOR COURT USE ONLY *Kevm Faulk. SBN 224711 530 Lawrence Expy.. #361 Sunnyvale. CA 94085 TELEPHONENO; 408-599-3277 mo; 408-800-4046 E'ec"°"',°a"y “ed ATTORNEY F0R(Name): Rlchard Esplnoza _ 4 by superlor court 0f CA, SUPERIOR COURT 0F CALIFORNIA. COUNTY 0F Santa Clara ounty Of Santa Clara, STREET ADDRESS: 191 North FiISt St- 0n 11/1 9/2020 3:31 PM MA'L'NGADDRESS: Reviewed By: M Vu WQSENZC'ZZZZE san Jose’ CA 951 13 c ase #2ocv373737 CASE NAME; I: nvelope: 5331 986 Espinoza v. Toyota Motor Sales, U.S.A., Inc. > CW"- CASE COVER SHEET Complex Case Designation CASE NUMBER: Unlimited E Limited D E _ ZOCV373787(Amount (Amount Counter , Jounder ' demanded demanded is Filed with first appearance by defendant JUDGE exceeds $25,000) $25,000 or less) (Cal. Rules of Court, rule 3.402) DEPT: Vltems' 1-6 below must be completed (sée instructions on' page _2). 1. Check one box below for the case type that best describes this case: Auto Ton Contract Provlslonally Complex Clvll Litigation Auto (22) Breach Ofcontracgwamnty (06) (Cal. Rules of Court, rules 1400-1403) Uninsured motorist (46) E Rule 3.740 collections (09) D Antitrust/Trade regulation (03) Other PIIPDNVD (Personal Injury/Property E Other collections (09) E Construction defect (10) DamageNVrongful Death) Tort E Insurance coverage (13) E Mass tort (40) ASbeStOS (04) E Other contract (37) E Securities litigation (28)E PFOdUC‘ "ability (24) Real Property D Environmental/Toxic tort (30) Medical ma'praCtice (45) m Eminem domaiN/anerse D Insurance coverage claims arising from theE Other PllPD/WD (23) COHdemnation (14) above listed provisionally complex case Non-PI/Pn/wo (Other) Ton D Wrongful eviction (33) types (41)D Business tort/unfair business practice (07) E Other real pr°perty (26) Enforcement OfJUdgmemE Civil rights (08) Unlawful Detainer E Enforcement ofjudgment (20)D Defamation (13) E CommerCia' (31) Miscellaneous Civil ComplaintE Fraud (16) E Residential (32) E Rico (27)D Intellectual property (19) D DFUQS (38) E Other complaint (not specified above) (42)E Professional negligence (25) Judicial Review Miscellaneous Civil PetitionE Other "on'Pl/PD/WD t0" (35) E Asset forfeiture (05) Partnership and corporate governance (21) Eflloyment Petition re: arbitration award (1 1) E Other pemion (not specified above) (43) Wrongful termination (36) D Writ of mandate (02)D Other employment (15) D Otherj_udicia| review (39L 2. This case E is is not complex under rule 3.400 of the California Rules of Court. If the case is complex, mark the factors requiring exceptional judicial management: a.E Large number of separately represented parties d.D Large number of witnesses b.E Extensive motion practice raising difficult or novel e.E Coordination with related actions pending in one or more courts issues thatwill be time-consuming to resolve in other counties. states, orcountries, or in a federal court c.E Substantial amount ofdocumentary evidence f. E Substantial postjudgmentjudicial supervision Remedies sought (check all that apply): a.- monetary um nonmonetary; declaratory or injunctive relief c. punitive Number of causes of action (specify): 1 This case E is is not a class action suit. 6. If there are any known related cases, file and serve a notice of related case. (Y a u form CM-015.) Date: November 19, 2020 Kevin Faulk } ' ' (TYPE 0R PRINT NAME) I \Lsn'eN'ATURE 0FPANR ATTORNEV FOR PARTY) NOTICE ' o Plaintiff must file this cover sheet with the first paper filed in the action or proceeding (except small claims cases or cases filed under the Probate Code, Family Code, or Welfare and Institutions Code). (Cal. Rules of Court, rule 3.220.) Failure to file may result in sanctions. 0 File this cover sheet in addition to any cover sheet required by local court rule. 0 If this case is complex under rule 3.400 et seq. of the California Rules of Court, you must serve a copy of this cover sheet on all other parties to the action or proceeding. 0 Unless this is a collections case under rule 3.740 or a complex case, this cover sheet will be used for statistical purposes only. age 1 of 2 Form Adopted for Mandatory Use C|VIL CASE COVER SHEET Cal. Rules of Court. rules 2.30. 3.220, 3.400-3.403. 3.740; Judicial Council of California Cal. Standards of Judicial Admlnistration. std. 3.10 CM-o10 [Rev. July 1. 2007] www‘oourfinlo.ca.gov 9‘99" M-010 INSTRUCTIONS ON HOW TO COMPLETE THE COVER SHEET c To Plaintiffs and Others Filing First Papers. If you are filing a first paper (for example, a complaint) in a civil case, you must complete and file. along with yourfirst paper. the Civil Case Cover Sheet contained on page 1. This information will be used to compile statistics about the types and numbers of cases filed. You must complete items 1 through 6 on the sheet. ln item 1, you must check one box for the case type that best describes the case. If the case fits both a general and a more specific type of case listed in item 1, check the more specific one. If the case has multiple causes of action, check the box that best indicates the primary cause of action. To assist you in completing the sheet. examples of the cases that belong under each case type in item 1 are provided below. A cover sheet must be filed only with your initial paper. Failure to file a cover sheet with the first paper filed in a civil case may subject a party, its counsel, or both to sanctions under rules 2.30 and 3.220 of the California Rules of Court. To Parties in Rule 3.740 Collections Cases. A "collections case" under rule 3.740 is defined as an action for recovery of money owed in a sum stated to be certain that is not more than $25,000, exclusive of interest and attorney's fees, arising from a transaction in which property. services, or money was acquired on credit. A collections case does not include an action seeking the following: (1) tort damages. (2) punitive damages, (3) recovery of real property. (4) recovery of personal property, or (5) a prejudgment writ of attachment. The identification of a case as a rule 3.740 collections case on this form means that it will be exempt from the general time-for-service requirements and case management rules, unless a defendant files a responsive pleading. A rule 3.740 collections case will be subject to the requirements for service and obtaining a judgment in rule 3.740. To Parties in Complex Cases. In complex cases only, parties must also use the Civil Case Cover Sheet to designate whether the case is complex. If a plaintiff believes the case is complex under rule 3.400 of the California Rules of Court, this must be indicated by completing the appropriate boxes in items 1 and 2. If a plaintiff designates a case as complex. the cover sheet must be served with the complaint on all parties to the action. A defendant may file and serve no later than the time of its first appearance a joinder in the plaintiff‘s designation, a counter-designation that the case is not complex, or, if the plaintiff has made no designation, a designation that the case is complex. Auto Tort Auto (22)-Persona| Injury/Property Damage/Wrongful Death Uninsured Motorist (46) (if the case involves an uninsured motorist claim subject to arbitration, check (his item instead of Auto) Other PIIPDNVD (Personal Injury] Property DamageNVrongful Death) Tort Asbestos (04) Asbestos Property Damage Asbestos Personal Injury/ Wrongful Death Product Liability (not asbestos or toxic/environmental) (24) Medical Malpractice (45) Medical Malpractice- Physicians & Surgeons Other Professional Health Care Malpractice Other Pl/PDNVD (23) Premises Liability (e.g., slip and fall) Intentional Bodily Injury/PD/WD (e.g.. assault, vandalism) Intentional Infliction of Emotional Distress Negligent lnfliction of Emotional Distress Other PI/PDNVD Non-Pl/PDIWD (Other) Tort Business Tort/Unfair Business Practice (07) Civil Rights (e.g.. discrimination, false arrest) (not civil harassment) (08) Defamation (e.g.. slander, libel) (13) Fraud (1 6) Intellectual Property (19) Professional Negligence (25) Legal Malpractice Other Professional Malpractice (not medical or legal) Other Non-Pl/PD/WD Tort (35) Employment Wrongful Termination (36) Other Employment (15) cmmo [Rev. Jury 1, 20071 CASE TYPES AND EXAMPLES Contract Breach of Contract/Warranty (06) Breach of Rental/Lease Contract (not unlawful detainer or wrongful eviction) ContractNVarranty Breach-Seller Plaintiff (not fraud or negligence) Negligent Breach of Contract/ Warranty Other Breach of Contract/Warranty Collections (e.g., money owed, open book accou nts) (09) Collection Case-Seller Plaintiff Other Promissory Note/Collections Case Insurance Coverage (not provisionally complex) (1 8) Auto Subrogation Other Coverage Other Contract (37) Contractual Fraud Other Contract Dispute Real Property Eminent Domain/lnverse Condemnation (14) Wrongful Eviction (33) Other Real Propeny (e.g., quiet title) (26) Writ of Possession of Real Property Mortgage Foreclosure Quiet Title Other Real Property (not eminent domain, Iandlord/tenant, or foreclosure) Unlawful Detalner Commercial (31) Residential (32) Drugs (38) (if the case involves illegal drugs, check this item; o(hervw’se, repon as Commercial or Residential) Judlclal Review Asset Forfeiture (05) Petition Re: Arbitration Award (1 1) Writ of Mandate (02) Writ-Administrative Mandamus Writ-Mandamus on Limited Court Case Matter Writ-Other Limited Court Case Review Other Judicial Review (39) Review of Health Officer Order Notice of AppeaI-Labor Commissioner Appeals CIVIL CASE COVER SHEET Provisionally Complex Civil Litigation (Cal. Rules of Court Rules 1400-3403) Antitrust/Trade Regulation (03) Construction Defect (10) Claims Involving Mass Tort (40) Securities Litigation (28) Environmental/Toxic Tort (30) Insurance Coverage Claims (an'sing from provisionally complex case type listed above) (41) Enforcement of Judgment Enforcement of Judgment (20) Abstract of Judgment (Out of County) Confession of Judgment (non- domestic relations) Sister State Judgment Administrative Agency Award (not unpaid taxes) PetitionlCertification of Entry of Judgment on Unpaid Taxes Other Enforcement of Judgment Case Miscellaneous Clvll Complaint RICO (27) Other Complaint (not specified above) (42) Declaratory Relief Only Injunctive Relief Only (non- harassment) Mechanics Lien Other Commercial Complaint Case (non-tori/non-complex) Other Civil Complaint (non-tort/non-complex) Miscellaneous Civil Petition Partnership and Corporate Governance (21) Other Petition (not specified above) (43) Civil Harassment Workplace Violence Elder/Dependent Adult Abuse Election Contest Petition for Name Change Petition for Relief From La(e Claim Other Civil Petition Page 2 of 2 ATTACHMENT CV-5012 CIVIL LAWSUIT NOTICE 2°CV373787 Superior Court of California, County of Santa Clara CASE NUMBER: 191 North First St., San José, CA 95113 PLEASE READ THIS ENTIRE FORM PLAINTIFF (the person suing): Within 60 days after filing the lawsuit, you must serve each Defendant with the Complaint, Summons, an Alternative Dispute Resolution (ADR) Information Sheet, and a copy of this Civil Lawsuit Notice, and you must file written proof of such service. DEFENDANT (The person sued): You must do each of the following to protect your rights: You must file a written response to the Complaint, using the properlegal form or format, in the Clerk's Office of the Coun, within 30 days of the date you were served with the Summons and Complaint, You must serve by mail a copy of your written response on the Plaintiff's attorney or on the Plaintiff if Plaintiff has no attorney (to "serve by mail" means to have an adult other than yourself mail a copy); and You must attend the first Case Management Conference. Warning: If you, as the Defendant, do not follow these instructions, you may automatically lose this case. RULES AND FORMS: You must follow the California Rules of Court and the Superior Court of California, County of <_CountyName_> Local Civil Rules and use properforms. You can obtain legal information, view the rules and receive forms, free of charge, from the Self-Help Center at 201 North First Street, San José (408-882-2900 x-2926). State Rules and Judicial Council Forms: www.courtinfo.ca.gov/forms and www.courtinfo.ca.gov/rules ,Local Rules and Forms: httg://www.sccsugeriorcourtorg/civiI/rule1toc.htm CASE MANAGEMENT CONFERENCE (CMC): You must meet with the other parties and discuss the case, in person or by telephone at least 30 calendar days before the CMC. You must also fill out, file and serve a Case Management Statement (Judicial Council form CM-1 10) at least 15 calendar days before the CMC. You or your attorney must appear at the CMC. You may ask to appear by telephone - see Local Civil Rule 8. Folan. Maureen A Your Case Management Judge is: Department: 6 The 15* CMC is scheduled for: (Completed by Clerk of Court) 6 Date: :3[;3()[2()21 Time: 1 '30 PM in Department: The next CMC is scheduled for: (Completed by party if the 15‘ CMC was continued or has passed) Date: Time: in Department: ALTERNA TIVE DISPUTE RESOLUTION (ADR): If all parties have appeared and filed a completed ADR Stipulation Form (local form CV-5008) at least 15 days before the CMC, the Court will cancel the CMC and mail notice of an ADR Status Conference. Visit the Court’s website at www.sccsuperiorcounorg/civil/ADR/ or call the ADR Administrator (408-882-2100 x-2530) for a list of ADR providers and their qualifications, services, and fees. ' WARNING: Sanctions may be imposed if you do not follow the California Rules of Court or the Local Rules of Court. cv-5012 REV 08/01/16 ' CIVIL LAWSUIT NOTICE Page 1 on EXHIBIT B UIAUJN \OOONO 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Michael J. Gregg (SBN 321765) Mark W. Skanes (SBN 322072) Jonathan T. Martinez (SBN 3 14228) ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, California 90802 Telephone: (5 1 8) 869-9200 Facsimile: (518) 869-3334 Email: mgregg@rosewaldorf.com mskanes@rosewald0rf.com imafiinez®rosewaldorf.com Attorneys for Defendant, TOYOTA MOTOR SALES U.S.A., INC. SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF SANTA CLARA Richard Espinoza, Case No.2 20CV373787 Assigned for all purposes to: Plaintiff, Hon. Laurie Mikkelson, Dept. 6 V. DEFENDANT TOYOTA MOTOR SALES U.S.A., INC.’S RESPONSES TO Toyota Motor Sales U.S.A., Inc., and Does PLAINTIFF’S REQUESTS FOR One through Twenty, PRODUCTION OF DOCUMENTS, SET ONE Defendant. Complaint: November 19, 2020 Trial: Unassigned PROPOUNDING PARTY: Plaintiff, RICHARD ESPINOZA RESPONDING PARTY: Defendant, TOYOTA MOTOR SALES, U.S.A., INC. SET NO.: ONE Defendant, TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”), hereby responds to Plaintiffs Requests for Production, Set One. These responses are made specifically subject t0 the General Objections and any specific obj ection contained within an individual response. /// 1 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 So far as TMS is aware, according to the information available to TMS at the present time, these responses are complete and accurate. TMS reserves the right to object t0 future discovery 0n the same 0r related matters and does not waive any objection by providing the information reflected in these responses. TMS further reserves the right t0 object t0 the admissibility of any of these responses or the documents produced or related matters, in whole 0r in part, at trial in this action, on any grounds, including, but not limited t0, materiality, relevance, and privilege. PREFATORY STATEMENT TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”) is the authorized importer and distributor, in certain geographic areas, of Toyota motor vehicles in the continental United States. TMS does not manufacture, design, developmentally test 0r assemble Toyota motor vehicles in the ordinary course of its business and, therefore, was not the designer, manufacturer 0r assembler of the subject vehicle. TMS does not service Toyota motor vehicles for the general public in the ordinary course of its business. Accordingly, TMS does not have sufficient information 0r documentation to completely and accurately respond t0 many of these requests. GENERAL OBJECTIONS To the extent applicable, the following are incorporated in the response t0 each individual request: (a) TMS objects generally to these requests t0 the extent they seek information Which is not Within TMS’ possession. These responses are made on behalf 0f TMS only. TMS objects to this discovery to the extent it seeks information from any other entity. (b) TMS objects generally t0 these requests t0 the extent they seek information directed towards vehicles, topics and issues beyond the components 0f the subj ect vehicle about Which Plaintiff alleges in the Complaint on the grounds that such requests are overly broad, unduly burdensome, and seek information Which is not relevant t0 the subj ect matter 0fthis action and is not reasonably calculated t0 lead to the discovery 0f admissible evidence. (c) TMS objects generally to these requests to the extent they seek information which is unrelated t0 the defect allegations raised by Plaintiff in this action 0n the grounds that such requests are 2 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 overly broad, unduly burdensome, and seek information that is not reasonably calculated to lead to the discovery of admissible evidence. (d) TMS objects generally t0 these requests t0 the extent they may seek information protected by the attorney-client privilege, the work product doctrine and/or consulting expert privilege. (e) TMS objects generally t0 these requests t0 the extent they may seek competitively sensitive or trade secret materials. (f) TMS objects generally as its investigation and discovery are ongoing and not complete. Therefore, these responses are limited t0 the information presently available and TMS reserves its right t0 conduct fithher investigation and discovery. TMS specifically reserves the right t0 present subsequently discovered facts 0r evidence at trial. RESPONSES TO REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE RESQUEST FOR PRODUCTION NO. 1: A11 DOCUMENTS Which support any denial by YOU 0f any allegation contained in PLAINTIFF’S Complaint. RESPONSE: Subj ect t0 the below obj ections, TMS Will comply with this request in part by producing the Main Vehicle Inquiry, Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, DTC History, the Case Activity Report, Arbitration Certification and the Sales and Service records in the possession 0fTMS as set forth in Exhibit “A.” In addition, TMS identifies the New Vehicle Limited Warranty and other glove box materials, which TMS is informed and believes are already in Plaintiff’ s possession and can also be found at www.toyota.com. TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated t0 lead to the discovery 0f admissible evidence. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available to Plaintiff and/or in the possession of third parties. 3 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 REQUEST FOR PRODUCTION NO. 2: A11 DOCUMENTS which support any claim by YOU that any affirmative defense bars PLAINTIFF from recovering 0n any portion of the claims in the Complaint. RESPONSE: Subj ect to the below obj ections, TMS Will comply With this request in part by producing the Main Vehicle Inquiry, Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, DTC History, the Case Activity Report, Arbitration Certification and the Sales and Service records in the possession 0fTMS as set forth in Exhibit “A.” In addition, TMS identifies the New Vehicle Limited Warranty and other glove box materials, Which TMS is informed and believes are already in Plaintiff s possession and can also be found at www.toyota.com. TMS objects to this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought t0 be produced. TMS further objects to this request as irrelevant and not calculated to lead to the discovery of admissible evidence. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available to Plaintiff and/or in the possession of third parties. REQUEST FOR PRODUCTION NO. 3: A11 DOCUMENTS referred to in YOUR responses to PLAINTIFF’S Form Interrogatories, Set One. RESPONSE: TMS will comply With this request in full by producing the Main Vehicle Inquiry, Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, DTC History, Case Activity Report, Arbitration Certification and the Sales and Service Records in its possession as set forth in Exhibit “A,” subject to previously stated obj ections. In addition, TMS identifies the glove box materials, which TMS is informed and believes are already in Plaintiff’s possession and can also be found at www.toyota.com. /// 4 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESQUEST FOR PRODUCTION NO. 4: A11 DOCUMENTS referred to in YOUR responses to PLAINTIFF’S Special Interrogatories, Set One. RESPONSE: TMS will comply with this request in full by producing the Main Vehicle Inquiry, Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, DTC History, Case Activity Report, Arbitration Certification and the Sales and Service Records in its possession as set forth in Exhibit “A,” subject t0 previously stated objections. In addition, TMS identifies the glove box materials, which TMS is informed and believes are already in Plaintiff’s possession and can also be found at Toyota.com. RESQUEST FOR PRODUCTION NO. 5: A11 DOCUMENTS Which refer t0 PLAINTIFF’s purchase of the VEHICLE. RESPONSE: Subject to the below objections, TMS will comply with this request in full by producing the Main Vehicle Inquiry, Service Lane and Sales Records in its possession as set forth in Exhibit “A.” TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated t0 lead to the discovery 0f admissible evidence. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available to Plaintiff and/or in the possession of third parties. REQUEST FOR PRODUCTION NO. 6: A11 DOCUMENTS maintained by any PERSON authorized by YOU t0 sell 0r lease the VEHICLE concerning PLAINTIFF’S purchase of the VEHICLE. RESPONSE: Subject to the below objections, TMS will comply with this request in full by producing the Sales Records in its possession as set forth in Exhibit “A.” 5 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated t0 lead t0 the discovery 0f admissible evidence. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. RESQUEST FOR PRODUCTION NO. 7: A11 DOCUMENTS evidencing YOUR manufacture of the VEHICLE. RESPONSE: Subj ect to the below obj ections, TMS is not the manufacturer 0f the vehicle. TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated to lead to the discovery 0f admissible evidence. TMS obj ects to this request to the extent it seeks confidential materials or trade secret information. This request calls for the production 0f documents in the possession of third parties. Further, the request assumes facts Which have not been established. REQUEST FOR PRODUCTION NO. 8: Any express warranty issued by YOU in connection with the PLAINTIFF’S purchase 0f the VEHICLE. RESPONSE: Subject to the below objections, TMS is informed and believes that Plaintiff is already in possession of the written New Vehicle Limited Warranty provided by TMS. In addition, a copy can be found at www.toyota.com. This request is objected t0 on the grounds that it is vague and ambiguous as t0 “express warranty.” In addition, the request seeks documents equally available to Plaintiff. /// /// 6 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESQUEST FOR PRODUCTION NO. 9: Any service contract issued by YOU in connection with PLAINTIFF’s purchase of the VEHICLE. RESPONSE: Subject to the below objections, TMS did not, and does not, issue 0r sell “service contracts.” TMS obj ects t0 this request 0n the grounds that this request calls for the production 0fdocuments equally available to the Plaintiff. RESQUEST FOR PRODUCTION NO. 10: A11 DOCUMENTS Which refer to, related to, or evidence the warranty service contract required by Civil Code § 1793.2(a)(1)(B) between YOU and any DEALERSHIP that performed repairs to the VEHICLE. RESPONSE: TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated to lead to the discovery 0f admissible evidence. TMS obj ects to this request to the extent it seeks confidential materials or trade secret information. This request calls for the production 0f documents in the possession of third parties. Further, the request assumes facts Which have not been established and calls for a legal conclusion. REQUEST FOR PRODUCTION NO. 11: A11 DOCUMENTS which refer to, relate t0, or evidence the contract by Which any DEALERSHIP who performed warranty repairs for YOU on the VEHICLE Will be compensated for performing those repairs. RESPONSE: TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as 7 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 irrelevant and not calculated to lead to the discovery 0f admissible evidence. TMS obj ects to this request to the extent it seeks confidential materials or trade secret information. This request calls for the production 0f documents in the possession of third parties. Further, the request assumes facts Which have not been established. REQUEST FOR PRODUCTION NO. 12: A11 DOCUMENTS which refer t0, related to, 0r evidence the policies and procedures by Which any DEALERSHIP performing warranty repairs for YOU on the VEHICLE Will be compensated for performing those repairs. RESPONSE: TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated to lead to the discovery 0f admissible evidence. TMS obj ects to this request to the extent it seeks confidential materials or trade secret information. This request calls for the production 0f documents in the possession of third parties. Further, the request assumes facts Which have not been established. REQUEST FOR PRODUCTION NO. 13: A11 DOCUMENTS evidencing any changes t0 the design of the VEHICLE Which were made in an effort to remedy any of the PROBLEMS. RESPONSE: Subj ect to the below obj ections, TMS is not the manufacturer 0f the vehicle. TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated to lead to the discovery 0f admissible evidence. TMS obj ects to this request to the extent it seeks confidential materials or trade secret information. This request calls for the 8 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 production of documents in the possession 0f third parties. Further, the request assumes facts Which have not been established. RESQUEST FOR PRODUCTION NO. 14: A11 DOCUMENTS which refer 0r relate to the VEHICLE. RESPONSE: Subj ect to the below obj ections, TMS Will comply With this request in part by producing the Main Vehicle Inquiry, Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, DTC History, the Case Activity Report and the Sales and Service records in the possession 0fTMS as set forth in Exhibit “A.” In addition, TMS identifies the New Vehicle Limited Warranty and other glove box materials, Which TMS is informed and believes are already in Plaintiff s possession and can also be found at www.toyota.com. TMS obj ects t0 this request 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects t0 the request “A11 DOCUMENTS” as lacking specificity as to any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated t0 lead t0 the discovery 0f admissible evidence. TMS obj ects t0 this request to the extent it seeks confidential materials or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. REQUEST FOR PRODUCTION NO. 15: A11 DOCUMENTS which refer 0r relate t0 any repairs 0r attempts t0 repair the VEHICLE. RESPONSE: Subj ect t0 the below obj ections, TMS Will comply with this request in part by producing the Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, Case Activity Report #2012073675, DTC History and Service Records in the possession ofTMS as set forth in Exhibi1 “A.” /// 9 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 TMS objects t0 this request on the grounds that it is vague and ambiguous With respect to the words “refer or relate to”, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as to any reasonable category 0f documents sought t0 be produced. TMS further obj ects t0 this request as irrelevant and not calculated t0 lead to the discovery 0f admissible evidence. TMS objects t0 this request to the extent it seeks confidential materials 0r trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available to Plaintiff and/or in the possession of third parties. REQUEST FOR PRODUCTION NO. 16: A11 DOCUMENTS which refer t0, relate to, 0r reflect invoice for repairs 0r attempts t0 repair the VEHICLE. RESPONSE: Subj ect t0 the below obj ections, TMS Will comply with this request in part by producing the Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, DTC History and Service Records in the possession 0fTMS as set forth in Exhibit “A.” TMS objects t0 this request on the grounds that it is vague and ambiguous With respect to the words “refer to, relate to, or reflect”, overbroad, burdensome and oppressive. TMS further objects t0 the request for “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 the words “invoice for repairs” as unintelligible. TMS further objects to this request as irrelevant and not calculated to lead to the discovery of admissible evidence. TMS objects t0 this request t0 the extent it seeks confidential materials 0r trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession of third parties. REQUEST FOR PRODUCTION NO. 17: A11 DOCUMENTS which refer t0, relate to, or reflect repair orders for repairs 0r attempts to repair the VEHICLE. 10 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESPONSE: Subj ect to the below obj ections, TMS will comply with this request in part by producing the Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, DTC History and Service Records in the possession 0fTMS as set forth in Exhibit “A.” TMS objects to this request 0n the grounds that it is vague and ambiguous with respect t0 the words “refer to, relate to, or reflect”, overbroad, burdensome and oppressive. TMS fithher objects t0 the request for “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated to lead to the discovery 0fadmissible evidence. TMS obj ects t0 this request t0 the extent it seeks confidential materials or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. REQUEST FOR PRODUCTION NO. 18: A11 DOCUMENTS containing any handwritten or electronic notations concerning repairs 0r attempts to repair the VEHICLE. RESPONSE: Subj ect to the below obj ections, TMS will comply with this request in part by producing the Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, DTC History and Service Records in the possession 0fTMS as set forth in Exhibit “A.” TMS obj ects to this request 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS fithher objects to the request “All DOCUMENTS” as lacking specificity as t0 any reasonable category of documents sought t0 be produced. TMS further objects to this request as irrelevant and not calculated t0 lead t0 the discovery of admissible evidence. TMS obj ects t0 this request t0 the extent it seeks confidential materials or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. /// 11 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESQUEST FOR PRODUCTION NO. 19: A11 documents maintained by any of YOUR DEALERSHIPS concerning any repairs made to the VEHICLE. RESPONSE: Subj ect to the below obj ections, TMS will comply with this request in part by producing the Service Records in the possession ofTMS as set forth in Exhibit “A.” TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated to lead to the discovery 0f admissible evidence. TMS obj ects to this request to the extent it seeks confidential materials or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available to Plaintiff and/or in the possession of third parties. REQUEST FOR PRODUCTION NO. 20: A11 DOCUMENTS evidencing or reflecting any payment made by YOU or any PERSON for any repairs or attempts t0 repair the VEHICLE. RESPONSE: Subj ect to the below obj ections, TMS Will comply With this request in part by producing the Warranty Claims History in the possession ofTMS as set forth in Exhibit “A.” TMS obj ects to this request 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS fithher objects to the request “All DOCUMENTS” as lacking specificity as t0 any reasonable category of documents sought t0 be produced. TMS further objects to this request as irrelevant and not calculated t0 lead t0 the discovery 0f admissible evidence. TMS obj ects t0 this request t0 the extent it seeks confidential materials or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. /// 12 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESQUEST FOR PRODUCTION NO. 21: A11 DOCUMENTS which refer to, relate to, evidence 0r reflect any communications between YOU and any PERSON concerning the VEHICLE. RESPONSE: Subj ect to the below obj ections, TMS will comply with this request in full by producing the TAS Cases, Roadside Assistance and Case Activity Report as set forth in Exhibit “A,” subject to previously stated obj ections. TMS objects to this request 0n the grounds that it is vague and ambiguous with respect t0 the words “refer to, relate t0, 0r evidence” is overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated to lead to the discovery 0fadmissible evidence. TMS obj ects t0 this request t0 the extent it seeks confidential materials or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. REQUEST FOR PRODUCTION NO. 22 A11 DOCUMENTS which refer to, relate to, evidence 0r reflect any communications between PLAINTIFF and any PERSON concerning the VEHICLE. RESPONSE: Subj ect to the below obj ections, TMS will comply with this request in full by producing the TAS Cases, Roadside Assistance, Case Activity Report and the Sales and Service Records in the possession ofTMS as set forth in Exhibit “A,” subj ect t0 previously stated obj ections. TMS objects to this request 0n the grounds that it is vague and ambiguous with respect t0 the words “refer t0, relate to, evidence” and is overbroad, burdensome and oppressive. TMS fithher obj ects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated to lead to the discovery 0fadmissible evidence. TMS obj ects t0 this request t0 the extent it seeks confidential materials 13 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. REQUEST FOR PRODUCTION NO. 2i A11 DOCUMENTS reviewed by YOU in response to any request for repurchase 0r replacement of the VEHICLE. RESPONSE: Subject to the below objections, TMS is unaware 0f any documents responsive t0 this request because it is unaware 0f any “request for repurchase 0r replacement 0f the vehicle.” TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated t0 lead t0 the discovery 0f admissible evidence. This request calls for the production 0f documents in the possession of third parties. Further, the request assumes facts which have not been established. REQUEST FOR PRODUCTION NO. Ii A11 DOCUMENTS reviewed by YOU in response to any request for warranty repairs for the VEHICLE. RESPONSE: TMS obj ects to this request 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS fithher objects to the request “All DOCUMENTS” as lacking specificity as t0 any reasonable category of documents sought t0 be produced. TMS further objects to this request as irrelevant and not calculated t0 lead t0 the discovery 0f admissible evidence. TMS obj ects t0 this request t0 the extent it seeks confidential materials or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. /// 14 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESQUEST FOR PRODUCTION NO. 25: A11 DOCUMENTS reflecting any investigation made by YOU in response t0 PLAINTIFF’S request for repurchase 0r replacement 0f the VEHICLE. RESPONSE: Subject to the below objections, TMS is unaware 0f any documents responsive t0 this request because it is unaware 0f any “request for repurchase 0r replacement 0f the vehicle.” TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated t0 lead t0 the discovery 0f admissible evidence. This request calls for the production 0f documents in the possession of third parties. Further, the request assumes facts which have not been established. REQUEST FOR PRODUCTION NO. 2i A11 DOCUMENTS reflecting any notes made by YOU concerning PLAINTIFF’S VEHICLE. RESPONSE: TMS Will comply with this request in full by producing the Main Vehicle Inquiry, Vehicle Detail, Service Lane, Warranty Claim History, TAS Cases, Roadside Assistance, DTC History, Case Activity Report and the Sales and Service Records in its possession as set forth in Exhibit “A,” subject t0 previously stated obj ections. TMS obj ects to this request 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects t0 the request “A11 DOCUMENTS” and “notes” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects to this request as irrelevant and not calculated t0 lead t0 the discovery of admissible evidence. TMS objects t0 this request t0 the extent it seeks confidential materials 0r trade secret information. In addition, the request violates the attomey-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession of third parties. 15 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESQUEST FOR PRODUCTION NO. 27: A11 DOCUMENTS whichYOU have provided to any onOUR DEALERSHIPS which describe the procedures or methods by which any 0f the PROBLEMS With the VEHICLE can be repaired. RESPONSE: TMS obj ects to this request 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS fithher objects to the request “All DOCUMENTS” as lacking specificity as t0 any reasonable category of documents sought t0 be produced. TMS further objects to this request as irrelevant and not calculated t0 lead t0 the discovery 0f admissible evidence. TMS obj ects t0 this request t0 the extent it seeks confidential materials or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. REQUEST FOR PRODUCTION NO. 28: A11 DOCUMENTS which YOU provided to YOUR DEALERSHIPS Which describe how to repair any defects with PLAINTIFF’s VEHICLE that are covered under YOUR express warranty. RESPONSE: TMS obj ects t0 this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 DOCUMENTS” as lacking specificity as t0 any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated to lead to the discovery 0f admissible evidence. TMS obj ects to this request to the extent it seeks confidential materials or trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available to Plaintiff and/or in the possession of third parties. REQUEST FOR PRODUCTION NO. 29: The shop manual for PLAINTIFF’S VEHICLE. RESPONSE: TMS obj ects to this request 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects t0 this request as irrelevant and not calculated t0 lead t0 the 16 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 discovery of admissible evidence. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession 0f third parties. RESQUEST FOR PRODUCTION NO. 30: Any technical service bulletins issued by YOU for PLAINTIFF’S VEHICLE. RESPONSE: Subj ect t0 the below obj ections, TMS is unaware of any “technical service bulletins” issued With regard t0 the concerns reflected 0n the Service Records in the possession 0f TMS. TMS obj ects to this request 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further obj ects t0 this request as irrelevant and not calculated t0 lead t0 the discovery ofadmissible evidence. TMS obj ects to this request to the extent it seeks confidential materials 0r trade secret information. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks documents that are equally available t0 Plaintiff and/or in the possession of third parties. REQUEST FOR PRODUCTION NO. 31: Any advertisements broadcast, published, 0r distributed by YOU in the State of California With respect t0 the year, make, and model ofPLAINTIFF’S VEHICLE. RESPONSE: TMS obj ects t0 this request 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects t0 the request “A11 DOCUMENTS” as lacking specificity as to any reasonable category 0f documents sought to be produced. TMS further objects t0 this request as irrelevant and not calculated t0 lead t0 the discovery of admissible evidence. REQUEST FOR PRODUCTION NO. 32_: A11 COMMUNICATIONS between YOU and PLAINTIFF. RESPONSE: TMS will comply with this request in full by producing Case Activity Report # 2010062975 in its possession as set forth in Exhibit “A,” subject t0 previously stated objections. /// 17 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 TMS objects to this request on the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. TMS further objects to the request “A11 COMMUNICATIONS” is lacking specificity as t0 any reasonable category of documents sought to be produced. TMS fithher objects t0 this request as irrelevant and not calculated t0 lead to the discovery of admissible evidence. Further, the request seeks documents that are equally available to Plaintiff and/or in the possession of third parties. Dated: February 24, 2021 ROSEWAL RF LLP Michael J. Gregg Mark W. Skanes Jonathan T. Martinez Attorneys for Defendants, TOYOTA MOTOR SALES, U.S.A., INC. 1 8 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINITFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE YERIFIQA I IQE STATE 0F TEXAS ) ) COLLIN COUNTY ) I, CAROL KIKUMA, say as follows: I am Senior Manager, Mobility, Tax Planning, Toyota Motor North America, Inc. ("TMNA"). I have read Defendant, Toyota Motor Sales, U.S.A., Inc.’s, Response to Plaintiff’s Request for Production of Documents, Set One, in the case entitled, Richard Espinoza v. Toyota Motor Sales, USA, Inc. I am authorized to make this Verification for and on behalf of Toyota Motor Sales, U.S.A., Inc. (“TMS”). Iam informed and believe that the contents thereofare true and correct. My information and beliefare based on the statements, reports, and records ofother employees ofTMS and TMNA upon whom I customarily rely. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Executed on this 233/ day of flfirmv z , 2021, at Plano, Texas. CAROL KIKUMA M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PROOF OF SERVICE Richard Espinoza v. Toyota Motor Sales, U.S.A., Ina, and Does One through Twenty, Santa Clara County Superior Court, Case N0. 20CV373787 I, the undersigned, am over the age of 18 and am not a party to the within action. My business address is 100 Oceangate, Suite 300, Long Beach, CA 90802. On the date below, I served the following document(s) described as: DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE T0 the following party or parties in this matter: Kevin Faulk, Esq. Attorneysfor Plaintiff Law Offices of Kevin Faulk 530 Lawrence Expy., #361 Sunnyvale, California 94085 Tel: (408) 599-3277 Fax: (408) 800-4046 E-MaiI:MW Martin Anderson, Esq. Anderson Law Firm 2070 N. Tustin Ave. Santa Ana, California 92705 Email: firm(a)andersonlaw.net DBY PERSONAL SERVICE: I caused the foregoing document(s) to be personally delivered to the above addressee(s) by One Legal, LLC Via a registered process server pursuant to C.C.P. § 101 1. D BY U.S. MAIL: By enclosing the foregoing document(s) in a sealed envelope to the addressee(s) above and, under the firm’s ordinary course 0f business, placing said envelope(s) for pick-up and mailing pursuant t0 C.C.P. § 1013. I am readily familiar with the firm’s practice for collection and processing of outgoing mail. Under that practice, the outgoing mail is deposited with the U.S. Postal Service 0n the same day as collected, With postage fully prepaid. D BY OVERNIGHT DELIVERY: I enclosed the foregoing documents in a sealed envelope or package to the addressee(s) listed above and placed said envelope 0r package for pick-up for overnight delivery Via UPS under the firm’s ordinary course of business. I am familiar with the firm’s practice of collecting and processing documents for overnight delivery Via UPS. Under that practice, the envelope 0r package would be deposited for pick up by an authorized UPS courier or driver that same day and delivered t0 the addressee(s) the following business day pursuant t0 C.C.P. § 1013. BY ELECTRONIC SERVICE/EMAIL: I electronically filed the document(s) with this Court using the Court’s designated electronic filing service provider, which sent notification of that filing to the person(s) listed above to accept service by electronic transmission, and/or I caused the document(s) to be transmitted Via electronic mail t0 the addressees as listed above pursuant t0 C.C.P. § 1010.6 and 1013(g), Cal. Rule 0f Court 2.25 1, and/or agreement or stipulation between the parties. I declare under penalty 0f perjury under the laws of the State of California, that the foregoing is true and correct. Dated: February 24, 2021 ClaireWaldA/ogdx Claire Waldvogel PROOF OF SERVICE UIAUJN \OOONO 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Michael J. Gregg (SBN 321765) Mark W. Skanes (SBN 322072) Jonathan T. Martinez (SBN 3 14228) ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, California 90802 Telephone: (5 1 8) 869-9200 Facsimile: (518) 869-3334 Email: mgregg@rosewaldorf.com mskanes@rosewaldorf.com imafiinez®rosewaldorf.com Attorneys for Defendant, TOYOTA MOTOR SALES U.S.A., INC. SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF SANTA CLARA Richard Espinoza, Case No.2 20CV373787 Assigned for all purposes to: Plaintiff, Hon. Laurie Mikkelson, Dept. 6 V. EXHIBIT “A” TO DEFENDANT TOYOTA MOTOR SALES, U.S.A., Toyota Motor Sales U.S.A., Inc., and Does %%€E1§Ersgggig%£%glf?é§T6§FS one through Twenty’ DOCUMENTS, SET ONE Complaint: November 19, 2020 Defendant Trial: Unassigned PROPOUNDING PARTY: Plaintiff, RICHARD ESPINOZA RESPONDING PARTY: Defendant, TOYOTA MOTOR SALES, U.S.A., INC. SET NO.: ONE Defendant, TOYOTA MOTOR SALES, U.S.A., INC, hereby produces the following documents (Exhibit “A”) in response to Plaintiff’ s Requests for Production, Set One. /// /// /// 1 EXHIBIT “A” TO DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUEST FOR PRODUCTION OF DOCUMENTS, SET ONE M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Exhibit “A” Description Responsive t0 Request N0. Main Vehicle Inquiry 1, 2, 3, 4, 14, 26 Vehicle Detail 1, 2, 3, 4, 14, 15, 16, 17, 18, 26 Service Lane 1, 2, 3, 4, 14, 15, 16, 17, 18, 26 Warranty Claim History 1, 2, 3, 4, 14, 15, 16, 17, 18, 20, 26 TAS Cases 1,2,3,4, 14, 15, 16, 17, 18,21,22,24,26 Roadside Assistance 1, 2, 3, 4, 14, 15, 16, 17, 18, 21, 22, 26 DTC History 1, 2, 3, 4, 14, 15, 16, 17, 18, 26 Case Activity Reports 1, 2, 3, 4, 14, 21, 22, 26 Service Records 1, 2, 3, 4, 14, 15, 16, 17, 18, 19, 22, 26 Sales Records 1, 2, 3, 4, 5, 6, 14, 22, 26 Arbitration Certificate 1, 2, 3, 4 Dated: February 24, 2021 ByZROSE%RF LLP Mark W. Skanes Attorneys for Defendant Toyota Motor Sales, U.S.A., Inc. 2 EXHIBIT “A” TO DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUEST FOR PRODUCTION OF DOCUMENTS, SET ONE M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PROOF OF SERVICE Richard Espinoza v. Toyota Motor Sales, U.S.A., Ina, and Does One through Twenty, Santa Clara County Superior Court, Case N0. 20CV373787 I, the undersigned, am over the age of 18 and am not a party to the within action. My business address is 100 Oceangate, Suite 300, Long Beach, CA 90802. On the date below, I served the following document(s) described as: EXHIBIT “A” TO DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR PRODUCTION OF DOCUMENTS, SET ONE T0 the following party or parties in this matter: Kevin Faulk, Esq. Attorneysfor Plaintiff Law Offices of Kevin Faulk 530 Lawrence Expy., #361 Sunnyvale, California 94085 Tel: (408) 599-3277 Fax: (408) 800-4046 E-MailzMW Martin Anderson, Esq. Anderson Law Firm 2070 N. Tustin Ave. Santa Ana, California 92705 Email: firm@andersonlaw.net D BY U.S. MAIL: By enclosing the foregoing document(s) 1n a sealed envelope t0 the addressee(s) above and, under the firm’ s ordinary course 0f business, placing said envelope(s) for pick--up and mailing pursuant t0 C.C.P. § 1013. I am readily familiar with the firm’ s practice for collection and processing of outgoing mail. Under that practice, the outgoing mail is deposited With the U.S. Postal Service 0n the same day as collected, with postage fillly prepaid. D BY OVERNIGHT DELIVERY: I enclosed the foregoing documents in a sealed envelope 0r package t0 the addressee(s) listed above and placed said envelope 0r package for pick-up for overnight delivery Via UPS under the firm’s ordinary course of business. I am familiar With the firm’s practice of collecting and processing documents for overnight delivery Via UPS. Under that practice, the envelope 0r package would be deposited for pick up by an authorized UPS courier 0r driver that same day and delivered t0 the addressee(s) the following business day pursuant to C.C.P. § 1013. BY ELECTRONIC SERVICE/EMAIL: I electronically filed the document(s) with this Court using the Court’s designated electronic filing service provider, which sent notification of that filing to the person(s) listed above to accept service by electronic transmission, and/or I caused the document(s) t0 be transmitted Via electronic mail to the addressees as listed above pursuant t0 C.C.P. § 1010.6 and 1013(g), Cal. Rule of Court 2.25 1, and/or agreement or stipulation between the parties. I declare under penalty 0f perjury under the laws of the State 0f California, that the foregoing is true and correct. Dated: February 24, 2021 CWOWald» Claire Waldvogel PROOF OF SERVICE Claim Processing System Toyota Motor Sales U.S.A. Inc. Claimant Claim Summary Claimant Claim VlNIShipped Part No. Shipped Part Total Claim Transmit Code & Description Amount Date 1. 04364 291 276 3TMDZ5BN2LM098236 $3,1 78.67 01 /04/2021 2. 04364 285232 3TMDZSBN2LM098236 $2,459.14 11/03/2020 3 04364 283882 3TMD25BN2LM098236 $1 93.00 09/1 3/2020 ****END OF REPORT**** Status NOT APPROVED APPROVED APPROVED Page 1 of 1 Printed 01/05/21 02:47 PM Printed by 428761 Status M1 Date 01/04/2021 N 11/1 7/2020 N 09/13/2020 N Claim Processing System Claim Detail Toyota Motor Sales U.S.A. Inc. Page 1 of 4 Printed 01/05/21 02:47 PM Printed by 428761 Claim Description Claimant 04364 MAITA'S Servicing Dealer 04364 MAITA'S Claim No. 291276 Status NOT APPROVED TOYOTA/SACRAMENTO TOYOTA/SACRAMENTO RegionlArea 12 SAN FRANCISCO REGION Repair Pgm No. Transmit Date 01/04/2021 Status Date 01/04/2021 Repair Claim Type REGULAR Ext Ref No. 754891*B VIN 3TMDZ5BN2LM098236 DOFU 09/12/2020 Repair Order No. 754891 Repair Date 12/31/2020 Repair Miles 1,258 firiginal Failed Part 89990-04040 COMPUTER ASSY, SMART KEY o. Main Opcode 892991 VWC OTHERS Hrs 2.9 Combination Codes Total Combo Hrs 0.0 Z Hours Total Labor Hrs 2.9 Labor Rate $1 59.24 T1 Code 01- ENGINE CRANKS-NO START T2 Code 73- SHORT CIRCUIT, POOR INSULATION, POOR CONTACT Open R0 Date 11/13/2020 Original RO Original R0 No. Original Repair Date Original Repair Miles Original Repair Miles Service Part Indicator N CCR Condition Cause Remedy AFTER SITTING OVERNIGHT, WOULD NOT START IN THE AM. NO POWER AT ALL. WAS ABLE TO JUMP START INTERNAL ECU FAILURE REPLACE ECU Additional Information Part Back Order Indicator Y Part Back Order No. FC7738MO Part Back Order Date 11/30/2020 Part Back Order Miles 1,143 Part Back Odometer units M Battery Tester Code Supplier Return I Repair Authorization No. HV Battery Serial No.(O|d-New) AIC Compressor Serial No. Claim Processing System Non Warranty Lease Repair Indicator N Diagnostic Labor Trouble Codes Transmission (Line Pressue in Psi) Toyota Motor Sales U.S.A. Inc. Claim Detail Page 2 of 4 Printed 01/05/21 02:47 PM Printed by 428761 ASM Code 445 Technician No. 38 Serial No. Stall in drive position Engine idling in drive position Engine idling in reverse position Stall in reverse position Replacement Parts Part No. Qg Description Unit Cost Core Amt Ext. Cost 1 89990-04040 1 COMPUTER ASSY, SMART KEY $770.55 $0.00 $770.55 Part Mark-up % 70.9 Tax % Total Core Amt $0.00 Export Information FD Code Japan Type Class TWC No. Warranty Type TWC Invoice No. Processing Flag Invoice Date Distributor Comment Return to TMC N Return Reason - Return Comments Sublet Sublet Type firevider Invoice No. Description Sublet Amt Davs Dailv Rate Reason Code Rental VIN Comment ame 1 RT - RENTAL fi 48197 TRAC INV 48197 $1 ,400.00 40 $35.00 LNP - PART 4T1 K61AK1 LU385817 BACK ORDER Total Sublet $1 ,400.00 Authorization Information Authorization Type - Authorization No. Customer Relations Case No. Arbitration Case No. Technical Assistance Case No. 203210200 Legal Case No. Goodwill N Goodwill Reason - Goodwill Comments Total Claim Dealer % Dealer Amt Customer % Customer Amt Requested % Requested Amt Claim Processing System Toyota Motor Sales U.S.A. Inc. Page 3 of 4 Printed 01/05/21 02:47 PMClaim Detail Printed by 428761 Labor $461 .80 $0.00 $0.00 100% $461 .80 Parts and Mark-up $1,316.87 $0.00 $0.00 100% $1,316.87 Sublet $1,400.00 $0.00 $0.00 100% $1,400.00 Total $3,178.67 $0.00 $0.00 $3,178.67 Paints T1 Code 01 - ENGINE CRANKS-NO START T2 Code 73- SHORT CIRCUIT, POOR INSULATION, POOR CONTACT T3 Codes Opcode Summarym gm VWCICombo Description Labor Hrs 1 X 892991 OTHERS 2.9 Z Hours Total Labor Hrs. 2.9 Comments DatelTime m Lle Recipient Comment Claimant- - Viewable Fee Fee Type Fee Amt Invoice No. Provider Name Tow Miles Total Fee $0.00 Tire Tire Position Removed Tire Removed Tire Removed Tire Removed Tire Replacement Tire Replacement Tirem DOT Serial No Thread Depth (/32) Condition Code Brand DOT Serial No Employee Last Name First Name Company Divison Judgment Condition Judgment Condition Approved Return Reason Condition Comment Claim Processing System Toyota Motor Sales U.S.A. Inc. Page 4 of 4 Claim Detail Printed 01/05/21 02:47 PM Printed by 428761 1 P0264 - DSPM Auth Required on Rental Claims. - 2 PR1 - Claim contains excessive OthersQQ opcode hrs. - 3 PR1 11 - Rental car sublet exceeds max days, amount - per day or under minimum labor hours of policy 4 PR32 - The total claim amount exceeds the maximum - allowed. Claim Errors Level Description 1 WARNING VA270 - Judgement claim conditions exist for this claim. See History Dialog - Conditions History tab. 2 POLICY - P0264 - DSPM Auth Required on Rental Claims. 3 PROCESSOR - PR1 - Claim contains excessive Other399 opcode hrs. 4 PROCESSOR - PR1 11 - Rental car sublet exceeds max days, amount per day or under minimum labor hours of policy 5 PROCESSOR - PR32 - The total claim amount exceeds the maximum allowed. Cost Summary Total Labor $461 .80 Total Parts Cost $770.55 Requested Amount $3,178.67 Tax Amount $0.00 Total Sublet $1 ,400.00 Total Parts Mark-up $546.32 Approved Amount $0.00 Total Fees $0.00 ****END 0F REPORT**** Page 1 0f7 ®TOYOTA Service Lane 3TMDZ§BN2LM098236 - 2020 Tacoma TRD OFF (7568) V6 - ZGR, 6ATI4WD, 0040-SUPER WHITE \H \ \HHIHHH HHH m Vehicle Details for VIN: 3TMDZSBN2LM098236 ‘ ToyotaCare Vehicle Alerts Repeat Repair® addit onal details This veh cle has been seen for repairs within the past 30-days. Please review the Service History sect on for Guest Information MR RICHARD ESPINOZA (OWNER) SACRAMENTO, CA 95816-4138 Primary: (626).- EmaiI:-@gmail.com {n}; Last Update: 12/31/2020, DIRECI' R0 (MAITA'S /S-04364) Vehicle Information Prod Date: 09/09/2020 Plant Code: Q - BAJA CALIFORNIA - TMMBC Grade: TRD OFF (7568) Remote Capable: No MECHANICAL & PERFORMANCE 278hp @ 6000rpm/265 Ib-ft @ 4600rpm 6-Spd Automatic Transmiss on 4WDemand: Par‘t-Time 4x4 Sys w/2- Speed Electronically Controlled Transfer Case Off-Road Tuned Susp w/Bilstein Shcks Locking Rear Diff; Multi-Terrain Select Crawl Control; Hill-Start Assist Ctrl Towing Receiver H tch, Eng Oil Cooler, Pwr Steering Cooler, 130-Amp Alt, 4/7-Pin Connector, & Trailer Sway Cntrl 3.5L V6 Atkinson Cycle with Dual VVT-i Date of First Use: 09/12/2020 Original Selling Dealer: MAITA‘S /S (04364) Color: 0040-SUPER WHITE/**17- CEMENT Remote Opted In: Yes Next Service Apt: 0710112021 SAFETY & CONVENIENCE Sys w/Pedestrian Detection, Dynamic Radar Cruise Control, Lane Departure Alert Automat c High Beams Toyota Safety Sense P: Pre-Collis on Engine Oil Type: Synthetic Engine Oil: Reference Fluid Suggification Engine Family: V6 - ZGR Engine #: 2GR P337241 EXTERIOR 16" Machined Contrast Alloy Wheels Smart Key System on front driver & passenger door Star Safety System: Vehicle Stability Control, Traction Control, Anti-Lock Brake System with EBD, Brake Assist and Smart Stop Technology Dr & Fr Pass Advanced Airbag System Seat-Mounted Side & Side Curtain Airbags Trans/Drive: 6AT/4WD Trans Oil: Info not available VIN Destination: a. Monroney: .1: Standard Equipment - INTERIOR Fabric-trimmed seats; 10-way power adj driver seat including 2-way lumbar Audio - 8" Touch Screen, 6 Speakers, HandsFree Bluetooth Phone/Music, USB Media Port, USB Charge-Ports SiriusXM w/3-Month A|| Access Trial Andro d Auto & Apple CarPlay Compatible Connected Services: Safety Connect with 1-year Trial, Wi-Fi Connect with up to 2 GB within 3-mo Trial Rear Backup Camera Qi Wireless Charging Service Connect Diagnostics Capable: No Diagnostics Opted In: No Transmitting: Info not available Preferred Dealer: MAITA'S/SACMMENTO (04364) 2T: ALL-WEATHER FLR LINER/DOOR SIL Portfol o FE: 50 State Emiss ons TP: Technology Package: 63: ALL WEATHER FLOOR LINERS LF: LED Daytime Running Lights and Fog Lights BS: BED LIGHT MF: MUDGUARDS D9: DOOR SILL PROTECTOR 0C: TRD Off Road Package: DK: Preferred Owner‘s Vehicle Information Help Text: Production date is the day the vehicle rolled off the assembly line. Engine Oil Type is the description of type of engine oil. o - Date of First Use is the day the vehicle was delivered to the first customer as well as the beginning of the factory warranty. . o Trans/Drive indicates the type of transmission often including the number of gears as well as a driveline description(2WD, 4WD, etc). Printed at TMS by 428761 on Tuesday, 01/05/2021 07:39 AM CST https ://t3 .tms.t0yota.com/serViceLane/faces/pages/asm/vehicleOneView/printVehicleOneView/printVehicl. .. ©2021 Toyota Motor Sales, USA, Inc. 1/5/2021 Page 2 of 7 ®TOYOTA serV iCe Lane Vehicle Detais tor VIN: amnzsanzmuszaa Plant Code indicates the manufacturing fadlity Ulat buit flue vehide. a Original Selling Dealer provides informafion about HI: dealership wln sold the vehide for {II first fime. a Engine Oil indicates the type and amount cf recommended engine oil. a Trans Oil indicates the recommended transmission fluid/oil. a Grade/Hodel Number provides information about the vehicle and is options. I Exterior Color is listed before Interior Color. For example 'Color: OMO-SUPE WHITH"10-ASH'. The exhrior color is 'm-SUPER WHlTE' and Hie hhfior oohr is "‘lo-ASH'. Exterior Color indicates the Om paint code and factory name. Interior Color indicts the OEM inhrior trim node and fadory name. u Flat Rate Manual afimates die amount of time a specific repair should hke. I Standard Equipment provides a dacripfion of MECHANICAL G PERFORMANCE, SAFEI'Y I CONVENIHCE. EXTERIOR and INTERIOR featurs of HE VEIIide. u Safety Connect indicates Hie mtus of the mrrEnt account fled to the vdlide. a XII indicates Hue status of Hie cmant accourt fled bu the vdlide. Th's will display five if any SiriusXM sabelite radio subsa'pfion is val“. Vehicle Specifications GVWR: 5600.0 lbs HP: 278.0 hp Fuel Tank Capau'ty: 21.1 gal(US). Coolant:W i .fi . ‘G Towing (hpacity‘V: 6400 Pounds Dinghy Tow:NM Fuel: Regular Unleaded Cabin Air Filter: V (M per J2807 spam) (Refer to Owner's manual for more info) *Note: Bdore towing, confirm your vehicle and hailer are oompafible, hooked up and loaded propedy and mat you have any necessary addit onal of any ergo, ompants and installed equipment. equipme'lt. Do not exceed any Weight Ratings and follow all instructions inyourW.The maximum you can tow depends on the total weight Vehicle Spedfialions Help Text: Gross leick Weigh! Rating is Hie maximum allowable gross vehicle weight. The gmss vehide weight 's the Mal weight of HI: vehkle. Whal towing a traier, it is Hie sun of Hue vdlide weight (imluding H12 occupants. cargo and any optional mu’pment infialled on Hle vehicle) and HIE tongue wa’ght. Towing Capadty/Trailer Weight Rating (TWR) is Hm maximum allowable grvss hai|er weigh. The gros trailer weight is the sun of Hie traiIer weight and Hie weiylt of Hue cargo iI the trailer. TWR is calmlated asmning base vehicle with one driver. one from passenger. bowing package (if availabh). hiHI and hitd! systems (if required). Addifional opfional equipment. passengers and cargo in the vehicle will reduce the tra‘ler weight ratilg so as not to exceed Gmss mbined Weight Rathg (GCWR). Gmss leide WeigM Rating (GVWR) and Gross Axle Weight Rating (GAWR). If the gross hailer wdght exceeds 3000 lb. (1360 kg). it is recommended tn use a tra'ler with 2 or mom aides. Reference vehides owner‘s manual for addifional information. Please note for some vehides, the bow rafing ‘s calculated pa SAE 12807 medwd. HP is the engine's horsepower rating. manual as there are specific instructions Hut must be followed to ensue due vehicle ”s not damaged dur'ng dhdly Ming. Fud Tank Capadty ‘5 the total amount of fuel the hnk can ho|d. Phase do not use Hlis figure for driving nnge alculafions. Spea‘fies Hie recommended type of Fuel. Spedfies flue recommended type of Coolant Indians if the vehide is capable or equipped wfil a Cabin Air filter. Towing a vehicle with all wheels on the gmund is commonly referred bu as Dinghy Towing. 'No' indicates flat the vehide cannot be bud wiflI dl four wheels on Hie ground. Recreation Vehide (RV) owners may inquire if their vehide can be dinghy bowed behind flleir RV. Even for vehides flint say ‘Ys' (an be dinghy towed), pleas: mfuuloe HI. wnu’s Government Ratings Safety Rating (NCAP) Fuel Economy mmwl" “Md. Overall Score: " " ‘ * Frontal Crash Side Crash ' ' ' ' l V Rollover Combined I City I Highway Dnver Pamenger Front Seat Rear Seat 20 I 18 22 MPG ‘~¢A. ¢~c~ “.‘ ‘ovfifi ..... I 5.0 gallons per 100 miles For addfional information vfitmm For addilional infatuation visit Gavunmenl Rafings Help Tut: o Nafional Highway Tramc Saffiy Admirl'strflion (NHTSA) (rah best rulings. o Environmental PMon Agency (EPA)‘slimabed miIeage. AchLaI mileage will vary. Ownership History Associated Parties Type Role Assodation End Date MR RICHARD ESPINOZA Person OWNER --- Campaign No INFORMATION found for VIN: 3THDZSBN2LM098236 Service History Warranty NSH Primad at TMS by 428761 on Tuesday, 01 I05I2021 07:33 AM CST https ://t3 .tms.toyota.com/serviceLane/faces/pages/asm/vehicleOneView/printVehicleOneView/printVehicl. .. ©2021 Toyota Motor Sales, USA, Inc. 1/5/2021 ®TOYOTA Page 3 0f 7 Vehicle Details for VIN: 3TMDZ§BN2LM098236 u)? Service Lane .5: Customer Pay Warranty Paid Internal (DEALER) Pay Goodwill Total Amount $0 $2459.14 $181.84 $0 $2640.98 R0 close Source Mileage Dealer R0 Number R0 Total R0 Open serY'ce AdVIsor 12/31/2020 NSH 1258 MAITA'S /S (04364) 0754891 $3178.56 11/14/2020 CASE,JUNKO Condition: 1- 0p Code: 98R Op Code Desc: CUSTOMER CONCERN ~|~ No Part Info Available Pay Type: CUSTOMER PAY VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN ~|~VEHICLE RETURNED FOR SERVICE DUE T0 Technician Hours Labor Pa rts Sublet Fluids Body Shop Total Condition Amt MADRIGAL,GERMAN 0.0 $0 $0 $0 $0 $0 $0 Condition: 2- 0p Code: TRACW Op Code Desc: No Part Info Available Pay Type: CUSTOMER PAY LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES ~|~LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES ~|~ Technician Hours Labor Pa rts Sublet Fluids Body Shop Total Condition Amt 0.0 $0 $0 $0 $0 $0 $0 Condition: 3- 0p Code: PRIME ITEM Op Code Desc: No Part Info Available Pay Type: CUSTOMER PAY YOU CONSENT TO RECEIVING TEXTS FROM MAITA TOYOTA ON YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDE ~|~YOU CONSENT TO RECEIVING TEXTS FROM MAITA TOYOTA ON YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDED. YOU AGREE THAT MAITA TOYOTA MAY CONTACT YOU REGARDING CUSTOMER SERVICE UPDATES 0R OFFERS VIA AUTO-DIALER TEXT. YOU MAY OPT OUT AT ANY TIME. ~|~ Technician Hours Labor Pa I15 Sublet Fluids Body Shop Total Condition Amt 0.0 $0 $0 $0 $0 $0 $0 Condition: 4- Op Code: 892991 0p Code Desc: Pay Type: WARRANTY PAY OTHERS R&R ~|~CUSTOMER STATES AFI'ER SI'I'I'ING OVERNIGHT, WOULD NOT START IN THE AM. NO POWER AT ALL. WAS ABLE TO JUMP START. CHECK AND ADVISE. ~|~INTERNAL ECU FAILURE ~|~1143 PERFORMED INSPECTION FOR VEHICLE NOT STARTING IN THE AM, HAVING NO POWER AT ALL. VERIFIED CUSTOMER CONCERN OF NO POWER WHEN VEHICLE HAS SAT. JUMP STARTED VEHICLE FOUND ALARM TO GO OFF. NOTICED VEHICLE HAD KEY ON WHEN JUMP STARTED. TESTED BA'I'I'ERY AND Claim #: 754891 Part Qty: 1 Part #: 8999004040 Part Desc: COMPUTER ASSY, SMART Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt MADRIGAL,GERMAN 2.9 $461.8 $1316.87 $1399.89 $0 $0 $3178.56 R0 Close Source Mileage Dealer R0 Number Amount Claim # Pay Type 09/30/2020 WARRANTY 196 MAITA'S /S (04364) 745433 $2459.14 285232 WASXIADNTY . _ . _ _ Date Claim Paid: _Clalm #. 285232 Claim Type. SSC Related No. 11/17/2020 0p Code. 860991 Original Part . _ Original Part #: Desc: _ Goodwill Repa'r' OTHERS 867410E061 TRANSCEIVER, ReP'aced Part' N Indicator: N TELEMATICS T1: 05 T2: 50 T3: Condition Desc: VEHICLE WOULD NOT START - EXCESSIVE PARASITIC DRAW ON BA'I'I'ERY Cause Desc: DIAGNOSE AND FOUND OPEN CIRCUIT IN DCM TRANSCEIVER Remedy Desc: REPLACE DCM TRANSCEIVER, DIAGNOSE SYSTEM, CHK BA'I'I'ERY, CHRG, CK SYSTEM TO FIND DRAW BY ISOLATING CIRCUITS Replaced Part Quantity Replaced Part No Replaced Part Description 1 867410E061 TRANSCEIVER, TELEMATICS R0 Close Source Mileage Dealer R0 Number R0 Total R0 Open Service Advisor 09/30/2020 NSH 196 MAITA'S /S (04364) 0745433 $2459.14 09/22/2020 VALADAO,JOSEPH Condition: 1- 0p Code: 86 0p Code Desc: Pay Type: CUSTOMER PAY DIAGNOSE CUSTOMER CONDITION OR STATEMENT AND ADVISE ~|~CUSTOMER STATES AFI'ER VEHICLE STARTED ALL LIGHTS ON DASH WERE ON AND WHEN THE VEHICLE WAS TUNRED OFF THE MOTOR WAS STILL RUNNING - CHECK AND ADVISE ~|~ No Part Info Available Technician THAO,JASON Parts $0 Sublet $0 Labor $0 Hours 0.0 Fluids $0 Body Shop $0 Total Condition Amt $0 Printed at TMS by 428761 on Tuesday, 01/05/2021 07:39 AM CST https ://t3 .tms.t0yota.com/serViceLane/faces/pages/asm/vehicleOneView/printVehicleOneView/printVehicl. .. ©2021 Toyota Motor Sales, USA, Inc. 1/5/2021 ©TOYOTA Service Lane Page 4 of 7 Vehicle Details for VIN: 3TMDZSBN2LM098236 Op Code Desc: Condition: 2- Op Code: TRACW Pay Type: CUSTOMER PAY LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES ~|~LOANER PROVIDED PER MAITA TOYOTA NEW CAR DEPARTMENT GUIDELINES ~|~ No Part Info Available Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt 0.0 $0 $0 $0 $0 $0 $0 Op Code Desc: Condition: 3- 0p Code: 860991 Pay Type: WARRANTY PAY OTHERS R&R ~|~CUSTOMER STATES THAT THE VEHICLE WOULD NOT START - HAD NEW BATI'ERY INSTALLED RECENTLY. ~|~50 ~|~187 VERIFIED THAT VEHICLE HAD HARD TIME STARTING. BROUGHT IN AND PERFORMED HEALTH CHECK. NO CODES. SHUT OFF AND WHILE DOING CHECKS, VEHICLE BA'I'I'ERY DIES OUT. PUT CHARGER ON BA'I'I'ERY AND CHARGED FOR 2 HOURS AND BA'I'I'ERY WAS GOOD. LEFT VEHICLE OVER NIGHT AT E Claim #: 745433 Part Qty: 1 Part #: 867410E061 Part Desc: TRANSCEIVER, TELEMAT Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt THAO,JASON 4.0 $636.96 $15422 $279.98 $0 $0 $2459.14 Condition: 4- Op Code: TXMPLUS 0p Code Desc: THIS VEHICLE VISIT INCLUDED MORE THAN BASIC TXM MAINTENANCE ~|~THIS VEHICLE VISIT INCLUDED MORE THAN BASIC TXM MAINTENANCE ~|~OUR PIT CREW-INSPIRED APPROACH COMPLETED YOUR MAINTENANCE NEEDS QUICKLY AND IDENTIFIED ADD'L NEEDED WORK No Part Info Available Pay Type: INTERNAL (DEALER) PAY Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt THAo,JASON 0.0 $0 $0 $0 $0 $0 $0 Condition: 5- 0p Code: 68 Op Code Desc: BA‘ITERY, INSPECT AND OR SERVICE ~|~CHARGE LABOR FOR BA'I'I'ERY REPLACMENT LEFI' OFF R.O 745433 ~|~ No Part Info Available Pay Type: INTERNAL (DEALER) PAY Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt THAO,JASON 0.0 $0 $0 $0 $0 $0 $0 R0 Close Source Mileage Dealer R0 Number R0 Total R0 Open Service Advisor 09/29/2020 NSH 147 MAITA'S /S (04364) 0744962 $181.84 09/19/2020 SANTOS,NORBERT Condition: 1- Op Code: TXMPLUS 0p Code Desc: THIS VEHICLE VISIT INCLUDED MORE THAN BASIC TXM MAINTENANCE ~|~THIS VEHICLE VISIT INCLUDED MORE THAN BASIC TXM MAINTENANCE ~|~OUR PIT CREW-INSPIRED APPROACH COMPLETED YOUR MAINTENANCE NEEDS QUICKLY AND IDENTIFIED ADD'L NEEDED WORK No Part Info Available Pay Type: INTERNAL (DEALER) PAY Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt WAHAHZADA,NASEER 0.0 $0 $0 $0 $0 $0 $0 Condition: 2- Op Code: DUEBILL 0p Code Desc: SERVICES PERFORMED PER SALES DUEBILL ~|~SERVICES PERFORMED PER SALES DUEBILL ~|~ No Part Info Available Pay Type: INTERNAL (DEALER) PAY Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt WAHAHZADA,NASEER 0.0 $0 $0 $0 $0 $25 $25 Condition: 3- 0p Code: TRACN 0p Code Desc: LOANER PROVIDED PER MAITA TOYOTA NEW CAR DEPARTMENT GUIDELINES ~|~LOANER PROVIDED PER MAITA TOYOTA NEW CAR DEPARTMENT GUIDELINES ~|~ No Part Info Available Pay Type: INTERNAL (DEALER) PAY Technician HOUI‘S Labor Parts Sublet Fluids Body Shop Total Condition Amt WAHAHZADA,NASEER 0.0 $0 $0 $35 $0 $0 $35 0p Code Desc: Condition: 4- Op Code: 68C *INSTALL 84 MONTH TOYOTA TRUESTART BRAND BA'I'I'ERY ~|~*INSTALL 84 MONTH TOYOTA TRUESTART BRAND BA'I'I'ERY ~|~ ~|~147 REPLACED BA'I'I'ERY. Pay Type: INTERNAL (DEALER) PAY Claim #: Part Qty: 1 Part #: 0054424F60575 Part Desc: TRUESTART BATI’ERY Part Qty: 1 Part #: BA‘I'I'ERYFEE Part Desc: LEAD ACID BATI'ERY Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt WAHAHZADA,NASEER 0.2 $0 $121.84 $0 $0 $0 $121.84 Condition: 5- Op Code: TPCD Op Code Desc: TIRE PRESSURES INSPECTED PER STATE MANDATE IN PAST 3O DAYS ~|~TIRE PRESSURES INSPECTED PER STATE MANDATE IN PAST 30 DAYS ~|~ No Part Info Available Pay Type: INTERNAL (DEALER) PAY Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt WAHAHZADA,NASEER 0.0 $0 $0 $0 $0 $0 $0 Printed at TMS by 428761 on Tuesday, 01/05/2021 07:39 AM CST https ://t3 .tms.t0yota.com/serViceLane/faces/pages/asm/vehicleOneView/printVehicleOneView/printVehicl. .. ©2021 Toyota Motor Sales, USA, Inc. 1/5/2021 ®TOYOTA Service Lane Page 5 0f 7 Vehicle Details for VIN: 3TMDZSBN2LM098236 R0 Close Source Mileage 09/16/2020 NSH 73 Dealer MAITA'S /S (04364) R0 Number 0744266 R0 Total $0 R0 Open Service Advisor 09/16/2020 VALADAO,JOSEPH Condition: 1- Op Code: UNA Pay Type: CUSTOMER PAY 0p Code Desc: *VEHICLE WOULD NOT DEMONSTRATE DESCRIBED CONDITION ~|~CUSTOMER STATES MESSAGE ON DISPLAY SCREEN STATING "AIRBAG MALFUNCTION VISIT YOUR DEALER" ~|~ ~|~71 UNABLE TO VERIFY AT THIS TIME. CODES IN ANY SYSTEMS. No Part Info Available THERE IS NO MESSAGES ON EITHER RADIO OR ON INFO SCREEN. PERFORMED HEALTH CHECK AND THERE ARE NO Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt THAo,JA50N 0.0 $0 $0 $0 $0 $0 $0 Condition: 2- 0p Code: 68 Pay Type: CUSTOMER PAY BATI'ERY, INSPECT AND OR SERVICE ~|~CUSTOMER STATES VEHICLE LOST POWER AND HAD TO BE JUMP STARTED CHECK BA'I'I'ERY AND ADVISE ~|~ ~|~71 UNABLE TO VERIFY AT THIS TIME. VEHICLE STARTED 0N FIRST A'I'I'EMPT. TESTED BA‘I'I'ERY WITH DCA-BODO AND CHARGED FOR OVER AN HOUR, RECHECKED AND BA'I'I'ERY ID GOOD. TESTED CHARGING SYSTEM AND WAS ALSO GOOD. CHECKED FOR PARASITIC DRAW FOR 30 MINS AND DROPPED DOWN 0p Code Desc: No Part Info Available Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt THA0,JA50N 0.0 $0 $0 $0 $0 $0 $0 Condition: 3- 0p Code: TPC Pay Type: CUSTOMER PAY PERFORM TIRE PRESSURE CHECK/INFLATION SERVICE ~|~PERFORM TIRE PRESSURE CHECK/INFLATION SERVICE ~|~ ~|~71 TIRE PRESSURES: 35 PSI LEFI' FRONT, 35 PSI RIGHT FRONT, 35 PSI LEFI' REAR, 35 PSI RIGHT REAR. 0p Code Desc: No Part Info Available Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt 0.0THAO,JASON $0 $0 $0 $0 $0 $0 Condition: 4- 0p Code: NOQVI Pay Type: CUSTOMER PAY 0p Code Desc: CUST DECLINES QUALITY VEHICLE INSPECTION ~|~CUST DECLINES QUALITY VEHICLE INSPECTION ~|~ No Part Info Available Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt 0.0 $0 $0 $0 $0 $0 $0 R0 Close Source Mileage Dealer R0 Number R0 Total R0 Open Service Advisor 09/14/2020 NSH 6 MAITA'S /S (04364) 0743712 $143.32 09/12/2020 VALADEZ,VALENTIN Condition: 1- Op Code: 001013 Pay Type: WARRANTY PAY 0p Code Desc: PRE-DELIVERY SERVICE FOR USA ALL ALTITUDES ~|~PRE-DELIVERY SERVICE FOR USA ALL ALTITUDES ~|~PDI No Part Info Available Technician TRAN,THANH Hours Labor 0.9 Parts Sublet Fluids Body Shop Total Condition Amt $143.32 $0 $0 $0 $0 $143.32 Condition: 2- Op Code: PRIME ITEM Pay Type: INTERNAL (DEALER) PAY SET MAITA AS DEALER IN NAVIGATION SYSTEM, WASH & DEFAIL CAR, PERFORM TIRE PRESSURE CHECK/INFLATIO ~|~SET MAITA AS DEALER IN NAVIGATION SYSTEM, WASH & DETAIL CAR, PERFORM TIRE PRESSURE CHECK/INFLATION SERVICE, INSTALL THEFI' CODE STICKERS (AFI'ER 02/21/2018) ~|~ Op Code Desc: No Part Info Available Technician Labor $0 Parts $0 Sublet $0 Hours 0.0 Fluids $0 Body Shop $0 Total Condition Amt $0 Condition: 3- Op Code: 100 *ADVISOR COMMENTS ONLY ~|~SOLD UNIT ~|~ Pay Type: INTERNAL (DEALER) PAY Op Code Desc: No Part Info Available Technician Hours Labor Parts Sublet Fluids Body Shop Total Condition Amt TRAN,THANH 0.0 $0 $0 $0 $0 $0 $0 ToyotaCare TOYOTACARE PROGRAM DETAILS 2020 Tacoma 3TMD25BN2LM098236 Eligible VIN: YES Oil Type: SYNTHETIC Effective Date: 09/12/2020 Expiration Date: 09/12/2022 Expiration Mileage: 25000 NOTE: Use the Scheduled Maintenance tab for factory recommended maintenance serv ces. Scheduled Maintenance Services Service Description Status Op Code Servicing Dealer Date Serviced Mileage Printed at TMS by 428761 on Tuesday, 01/05/2021 07:39 AM CST https ://t3 .tms.t0yota.com/serViceLane/faces/pages/asm/vehicleOneView/printVehicleOneView/printVehicl. .. ©2021 Toyota Motor Sales, USA, Inc. 1/5/2021 Page 6 of7 ®TOYOTA serVice Lane Vehicle Details forVIN: amozsauzmuszaa Service Description Status 0p Code Servicing Dealer Date Serviced Mileage lst ToyotaCare No Cost Sav ce OPEN 2nd ToyotaCare No Cost Serv ce OPEN 3rd ToyotaCare No Cost Service OPEN 4th ToyotaCare No Cost Service OPEN 5m ToyotaCare No Cost Service OPEN The ToyotaCare/SCION Serv oe Boost history is based on infonnation currently available to Toyota. The actual ToyotaCare/SCION Service Boost hishory may be different. IMirai Swap I MIRAI SWAP PROGRAM DETAILS Mirai Swap program is not applicable for the looked up VIN: 3TMDZSBN2LM098236 Warranty Vehicle Warranty Information WARRANTY APPLICABILITY QUICK REFERENCE CHART 2020 TaCOIna VIN: 3TMDZSBN2LM098236 Retailed State: CA Current Months in service: 4 Last Known Mileage: 1258 state: CA Months Basic 36 12V Auxiliary Battery 36 Wheel Alignment and Balandng 12 Emision Warranty Short Term 36 Long Tenn 84 Specific Compoan 96 Performance Emission Control Warranty All Parts to pass I/M programs 36 Specific Components 96 Powertrain & Ratraint Systems 60 Perforation 60 Unlimit installed at Vehicle Purchase 36 36 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 Warrang Polig and Procedures 0 Warranty is dependent on both the number of months and mileage covered, and the terms, conditions, limitat ons and exclusions set form in the New Veh cle Limited Warranty/TCUV and CPO Warrantia. If either "Current Months in Service" or "Last Known Mileage' is beyond the applicable warranty coverage, then me vehicle is no longer covered under that wananty category. Last known mileage may have d1anged - confirm current mileage. I Please note the information shown above may be subject to change without notice. Refer to applimble warranty for specif c tenns and 00nd tions. 0 Please note the emissions warranty log c in the graph above is based only on the selected state (whid'l defaults to your dealership mte) and may not accurately reflect fl'le vehicle's actual warranty coverage. Vehide must be retailed, registered and normally operated in California or any odIer state that adopts California emission wan'anty provisions. Refer to Pol cy 4.7, California Emiss on Warranty, to ddennine a vehicle's applicable warranty coverage. Customer Support Program No INFORMATION found for VIN: 3TMDZSBN2LMO98236 FS Products Last Known Mileage: 1258 Provider Type Subtype ID Plan Code Psrédgg Efigactive Exp Date Mifgapge Purchaser 3:112? Status 1Fs TAc PREMIUM 0031118185 SYJ aAn‘c’lpIrgjgd 09/12/202009/12/2025 55000 35%; "(A3125)” Active Service Description Status 0p Code Servicing Dealer Date Serviced Mileage Primad at TMS by 428761 on Tuesday, 01IO5I2021 07:39 AM CST https ://t3 .tms.toyota.com/serviceLane/faces/pages/asm/vehicleOneView/printVehicleOneView/printVehicl. .. ©2021 Toyota Motor Sales, USA, Inc. 1/5/2021 Page 7 0f 7 ®TOYOTA serVice Lane Vehicle DetailsforVIN: 3TMDZ§BN2LM098236 30,000 miles - ToyotaCare Plus - Normal Factory Maintenance P1AO30 35,000 miles - ToyotaCare Plus - Normal Factory Maintenance P1A035 40,000 miles - ToyotaCare Plus - Normal Factory Maintenance P1A040 45,000 miles - ToyotaCare Plus - Normal Factory Maintenance P1A045 50,000 miles - ToyotaCare Plus - Normal Factory Maintenance P1A050 55,000 miles - ToyotaCare Plus - Normal Factory Maintenance P1A055 Customer who purchased these programs is not necessarily the current owner of the vehicle. Please confirm eligibil ty by contacting the appropriate provider. Gulf State Financial Services Customer Service can be reached at 1-800-833-8443. Lexus Financial Serv ces* Customer Serv ce can be reached at 1-800-448-1505. Southeast Toyota Toyoguard claim instructions within SET Region and outs de SET region. Toyota Financial Services* Customer Service can be reached at 1-800-228-8559. Toyota Financial Services* Tire & Wheel Claims gu de and Qu ck reference guide. o GSFS and SET products will be displayed to all dealers nat onwide.JM Product information is not available. c Please note that TFS products will only be displayed to TMS dealers ( SET and GST dealers will not have visibil ty to TFS products even if the vehicle has a TFS product ). *Toyota Financial Serv ces and Lexus Financial Services are a service mark used by Toyota Motor Insurance Serv ces, Inc. Telematics VEHICLE CAPABILITY . . . DynamicApp Sunte Capable Yes NaVIgatIon No Commute No . . . Dynamic Safety Capable Yes Destlnatlon ASSIst No Map/Route No . . Dynamic POI Scout GPS Link WIfI Capable Yes Search No Capable No TELEMATICS PRODUCTS TEIemat'cs Contract ID Subscriber Role Effective Date Expiration Date Status System Toyota Connected . T- RICHARD PRIMARY sergzfiig’catfety 1600018275450 ESPINOZA SUBSCRIBER 09/12/2020 09/12/2021 ACTIVE o Please note that "Enform Remote User" does not have an expiration date. Services are dependant on the primary subscriber's expiration date. APPLE CAR PLAY RETROFIT Service Vehicle Eligible Apple Play Car Retrofit No Apple Car Play Retrofit Document SIRIUSXM SATELLITE RADIO Program Code: TMs401oo3 Auto pay: No Service Vehicle Capable Effective Date Expiration Date Subscription Type Status AUDIO Yes 09/12/2020 12/12/2020 Trial Inactive SiriusXM satellite radio enrollment information. o The SiriusXM subscript on details are based on information currently available to Toyota. The actual details may be different. a For concerns regarding SiriusXM dealers please contact 1-800-852-9696. ©2021 Toyota Printed at TMS by 428761 on Tuesday, 01/05/2021 07:39 AM CST Motor Sales, USA, Inc. https ://t3 .tms.toyota.com/serviceLane/faces/pages/asm/vehicleOneView/printVehicleOneView/printVehicl. .. 1/5/2021 CUSTOMER #z 10107825 763769 MAITAUNIT3 202587 *APCOUNTING* TovorAcM=SACRAMENToH 2500 AUBURN BLVD. SACRAMENTO, CA 95821 SERVICE O’RECT 481-5353 16 PZKSE) l 9164481-0355 PRE-INVOICE ** SERVICE ADVISOR: 445 JUNKO CASE CONT: CELL: 626 MAKE/MODEL VIN LICENSE MILEAGE {Ni OUT TAG OO40/SUPER 20 TOYOTA TACOMA BTMDZSBNZLMOBBZBS 1260/1267 F3133 DEL DATE PRODDATE WARR. EXP. PROMISE!) P0 No. PAYMENT mv. DATE 128EP20 IS 128EP20 DD 17:30 14JAN21 CASH 27JAN21 ROJNTNED READY OPUONS SOLD-STK:202687 DLR204364 ENG:3.S_Liter TRN: 6__Speed”Automat i c: 15:47 lBJAN2l 16:25 27JAN21 LINE OPCODE TECH TYPE A/HRS S/HRS COST SALE COMP LIST NET TOTAL A VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 98R VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 322 SEIM,PARKER LICfi: 322 A C 0.00 0.00 O O 0.00 0.00 B CUSTOMER STATES GOT INTO THE CAR TO DRIVE AND ALL THE WARNING LIGHT WERE ON, HAD A SLOW CRANK BUT WAS ABLE TO START. THE NEXT TIME HE GOT INTO THE CAR, WAS DEAD. CHECK AND ADVISE. SEE PREVIOUS REPAIRS CAUSE: INTERNAL FALIURE 892991 OTHERS R&R 546 ZERMENO,SERGIO LIC#: 546 A W 2‘70 2.70 11907 42994 429.94 429.94 322 SEIM,PARKER LIC#: 322 A W 1.60 1.60 6115 25479 254.79 254.79 4.30 4.30 18022 68473 ** 684.73 684.73 l 89990~04040 COMPUTER ASSY, SMART 77818 132991 O 1329.91 1329.91 1329.91 1 89904-OE091 TRANSMITTER SUBWASSY 10862 18563 O 185.63 185‘63 185.63 FC: 01,73 PART#: 89990-04040 COUNT: l 88680 151554 TPARTS CLAIM TYPE: RG RUTH CODE: 763769 18022 68473 TLABOR VERSION l (EMP# 575,27JAN21 11:45): 1260 REPLACED CERT ECU/SMART KEY ECU. ATTEMPTED TO REGISTER KEY IN TRUCK. PROCESS REQUIRES 2 KEYS. REGISTERED NEW KEY, VEHICLE STARTS. C 754891 12/31/20 1258 745433 09/30/20 196 744962 09/29/20 147 744266 09/16/20 73 100 *ADVISQR COMMENTS ONLY ., V“ I V‘ E ' 90 SUBLET REPAIR LIC# 90SUBLET‘/ _ ‘ ‘7‘ "‘ ’ " “C“ o 0‘0 D 0‘0 o o ‘ 0.00 0.00 FINAL Descmpnow TOTALS omcwm mW$ED lABORAMOUNT esnmmes ____________________________________ ESTIMATE S _____..___fl‘-, PARTS AMOUNT DATE nME pnouez AUTfigFQED Agggfifi?‘ E%¢2ED GAS‘Ou.LUBE ACCOUN‘HNG SUBLET AMOUNT MISCV CHARGES COPY TOTAL CHARGES ADJUSTMENTS mcmowLwoL m:nca A Dow. Apmom mcmovmocz wacam or VEHiCLE mm SALES TAX OF NJ Nk.REJ’A'L TO PIN 3 OF IGZ MAIN RELAY. BLUE WIRE HAS +8 AND is COMIKG FROM AM2 N01 (30AM? FUSIBLE LINK). REROUTED WIRE AND INSULATED BARE WIRE/END. REASSEMBLED FUSE BOX AND IS NOW OK. VERSION 4 (EMP# 546,29JA521 10:20): 1260 VERI?IED DASH WARNING LIGHTS STAY ON WITH KEY OFF. CONTACTED FTS ADVISED TO REPLACE CERTIFY ECU. **CERTIFY ECU WAS MISTAKEN BILLED ON PRIOR R0, CERTIFY ECU WAS flwwgggowigiaeg3&3;WW@ggmF%fivfiiwgggafigwggflgwmmmm f “J Mi? ‘ , ?%TD’M-f‘ fixmswwiééé Pfikéin‘“ ‘fifz' fifilfi €628 ' 6Wd¥€€vlvfi§ifii3§C§TILL HAS F:~.:L DESCRIPTION TOTALS UR‘C‘WW thjv‘ww LABOR AMOUNT __ESTIMATE S _____~___v___vfi t5 UMATE S __________________VM‘»~PA{IS AMOUN] mas ms mom w N "£55259 “£1338?!“ ”fifiif’ CAs‘ om. LUBE ACCOUNTING 5031BAmum Misc. CHARGESCOPY Tom cumofis ADIUSI MEN [S03mm “4 ““3”"7mm ' ‘ W l > ' V < PLEASE FAY> THIS AMOUNT W ALL PARTS ARE NEW UNLESS SPECIFEEO OTHERWISE EAR 1 ARDOOBm EPA g CAL 000944529 m,-.,q.~.u=;-M.r,. .2. 1mm mu w.‘ ACCOUNTING COPY CUSTOMER 4 10107825 763769 MAITAUNIT“ 202587 * TOYOTAOFSACRAMENIOACCOUNTING* 2500AU8URNBLVORICHARD ESPINOZA m SACRAMENTO.CA9&Q1 w A CUPLICALE 3 SEvaEtMREcraamsmmSACRAMEN‘ ‘ lb pAGE 3 91a4m4m55HOME z526MCONT z62” M pRE-INVOICE H Bus; CELL; SERWCEADWSOR:4453UNM3CASE COLOR YEAR MAKE/MODEL VIN ' LICENSE MILEAGE ENI‘ OUT TAG ooqo/SUPER 2o TOYOTA TACOMA 3TMDZSBN2LM099236 3211/3217 T3133 DEL DATE PROD. DATE WARR. EXP. PROMISED PO NO. PAYMENT SNV. DATE 128E920 ES 12SEP20 DE 17:30 14JAN21 CASH O4EgggL4Rowxmweo Remy opnows SOLu~er:202667 DLR:04364 ENG:3.5 Liter TRN: 6~Speed~Automat ic w 15:47 13JAN21 14:57 04EE321 LINE OPCODE TECH TYPE A/ERS s/HRS COST SALE COMP LIST NET TOTAL SAME CONCERN, DASH WARNING LIGHTS ARE ON WITH KEY OFF. REMOVE GAUGE FUSE (7.5A3 COMBO METER LIGHT TURN OFF. 1G2 MAIN RELAY POWERS /GAUGE FUSE /pOWERs COMBO METER. REMOVED 162 MAIN RELAY COMBO METER LIGHT STILL STAY on, swAppED RELAY WITH KNOW GOOD RELAY LIGHT STILL STAY ON. CHECKED DONBR To pIN 3 IT HAD 12.5 VOLTS , IT SHOULD HAVE 0 VOLTS. BY NIGGLING PIN 3 AT 162 MAIK RELAY, COMBO WARNING LIGHTS WOULD TURN OFF AND ON. DISASSEMBLED FUSE BOX FOUND LOOSE: BLUE WIRE EXPOSBDiHAS +8), END Is NOT TAPED OFF AND TOUCHING PIN 3 0F 162 MAIN RELAY SUPPLYING POWER(+B] TO PIN 3 OF 162 MAIN RELAY. BLUE WIRE HAS +3 AND Es COMING FROM AM2 N01 (30AM? FUSIRLE LINK)‘ REROUTED NIRE AND INSULATED BARE WIRE/END. REASSEMBLED FUSE Box AND Is Now OK. VERSION s [Emp# 564,293AN21 10:36): 1260 VERIFIED DASH WARNING LIGHTS STAY 0N WITH KEY 05F. CONTACTED firs, ADVISED T0 REPLACE CERTIFY ECU. *+CERTIFY ECU was MISTAKENLY BILLED 0N PREOR R0, CERTIFy ECU wAs NEVER INSTALLED 0N PRIOR R0. 754891**. BEFORE REPLACEMENT OF ECU, ENSURED WE HAD BOTH KEVS, REPLACED CERTIFY ECU AND PROGRAM KEYS, ONE KEY WOULD NOT PROGRAM. REPLACED ONE: KEY AND PROGRAMMED, NOW OK. VEHICLE STILL HAS SAME CONCERN, DASH WARNING LIGHTS ARE 0N WITH KEY OFF. REMOVED GAUGE FUSE (7.5A) COMBO METER LIGHT TURNED QFF. :62 MAIN RELAY POWERS /GAUGE FUSE /?OWERS COMBO METER. REMOVED 1G2 MAIN RELAY COMBO METER LIGHT STILL STAYS ON, SWAPPED RELAY WITH KNOWN GOOD RELAY ,LIGHT STLLL Sifiys 0N. CHECKED pOWER To PIN , IT HAS 12.5 VOLTS , IT SHOULD HAVE o VOLTs. BY WIGGLING PIN 3 AT :62 MAIN RELAY, COMBO WARNING LIGHTS WOULD TURN OFF AND ON. DISASSEMBLEU FUSE Box, FOUND LOOSE BLUE WIRE BXPOSBDA~k PLEASE REFER TO WE‘E‘J.Iv1AITATOYOTA.COM FOR INFORMATION PERTAINING TO OUR CONSUMER PRIVACY AND POLICIES PRACTICES *‘H‘ NO R0 PUNCH TIMES ON FILE **"‘ 23g WWWWWWS mgwmm‘ahfialfiflcumgggmuncmgbcwwagsgwWWW 4 78 uN MADE Nz’f‘lwégTO YOl ig‘é‘gQfNACY PCLICI WA" ALSO 826%)?{0 AT: \W/x‘.‘ rryaioxtomguqr;v* * mm DESCRPHUN TOTALS udl‘jm‘fig Iia'v‘s:v maofi [a,mQ-QNT Eswme aWWW .meSTr-MTE $mm _mm$ NAOWT DATE ma PHCNE n “'J’ngzm [eggfitfi ($7251) GAS 01L LUBE ACCOUNTING SUBLET AMOUNT MISC. CHARGES COPY TOTAL CHARGES ADJUSTMENTS mun)“ ‘ am umlcs um mm wnnrx M .Mwmz-m‘ncr; m:nww nr wwwc Mm SN FR TAX UT ANIJR RE 4“SE 1P1?HE ORIGC,‘{AL ESH‘LRT'L WV? NCC$nEO A CCN’YD” ”(L'- "UDISE F" "‘- PLEASE PAY >- h THIS AMOUNT ALL PARIS ARE NEW UNLtSS SPECIHEU U I H&HWISE, 8m # ARQOOZBM EPA fl CM 0000:;539 WW m W rm 7 . w. . ACCOUNTING COPY CUSTOMER #z UNITfi 202687 RICHARD ESPINOZA 10107825 SACRAMENTO CA 9 5 8 1 6 '7 6 3 7 6 9 *RCCOUNTING" DUPLICATE 2 PAGE SHOME:626~CONT:626- H pmmvorcg H MAITA TOYOTA 0F SACRAMENTO 2500 AUBURN BLVD, SACRAMENTO, CA 9-3821 SERVICE DIRECT {181-5353 91 6-481 ~0855 BUS: CELL: w w w ngwQE‘ADVISOR; 75mg JUNKO CASE COLOR YEAR MAKEMOOEL VIN LICENSE MILEAGE m; om mas OOéO/SUPER 20 TOYOTA TACOMA 3TMDZSBN2LI'1098236 3211/321'? T331332 DEL DATE PROD DATE WARR‘ EX? DROMISED :0 no. PAYMENT sz. ems l 2 SE 92 O I S 128E920 Di 17:30 14SAN21 ("ASH O4FER23 R0. OPENED READY oerNS: SOLD- STK: 202687 DLR:O:1364 ENG:3 . 5_Liter TRK: 6_SpeeduAut3mat ic 1524.7 lBJANZl 14:57 04F31321 LINE OPCODE TECH TYPE A/HRS S/HRS COST SALE COMP LIST NET TOTAL 37036 ******* 7637692209 FOR if‘éFORMATiON REGARQING OUR PRiV/L‘zCY PRACHCES, i‘x COF‘YOF OUR NOTICE AT CQLLECTEON 0F ?ERSC’NAL NFORI‘NATION HRS. 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SERV CE ADVISOR: 445 JUNKO CASE COLOR YEAR MAKE/MOOEL V1N LICENSE MILEAGE [NI OUT TAG ooao/SUPEP 2 TOYOTA TACOMA 3TMDZSBN2LM093236 1250/1267 73:33 DELDATE PROD DATE mMRR exa Paomweo pone. pAYMENT :NMDATE 1253P20 Is lzsapzo Dr 17:30 14JAN21 CASH 27JAN21 R&IOPBED READY Opnowa SOLD«STK:202687 DLR:04364 ENG:3.5 Liter TRN: GfiSpeecLAutomatic _ 15:47 133%N21 16:25 27JAN21 LINE OPCODE TECH TYPE A/HRS s/HRS COST SALE COMP LIST NE? TOTAL A VEHICLE RETURNED FOR SERVICE DUE T0 CUSTOMER CONCERN 98R VEHICLE RETURNED FOR SERVICE DUE T0 CUSTOMER CONCERN 322 sgxm,pAnuan Lxca, 322 A c 0‘00 0.00 0 0 0.00 0.00 B CUSTOMER STATES GOT INTO THE CAR To DRIVE AND ALL THE WARNING LIGHT WERE 0N, HAD A SLOW CRANK BUT WAS ABLE To START. THE NEXT TIME HE GOT INTO THE CAR, WAS DEAD. CHECK AND ADVISE. SEE pREVIOUS REPAIRS CMBE:IMmmmLPMJmm 892991 OTHERS R&R 546 ZERMENO,SERGIO Llcg: 545 A w 2.70 2.70 11907 42994 429.94 429.94 322 snlm,pARKER L1c#: 322 A w 1.50 1.50 6115 25479 254.79 254."9 4.30 4.30 18022 63473 +* 654.73 684.73 1 89990-04040 COMPUTER ASSY, SMART 77813 132991 0 1329.91 1329.91 1329 91 1 89904-03091 TRANSMITTER SUB-Assy 10862 18563 o 185.63 155.63 185.63 PC: 03,73 pART#: 29990-04040 COUNT: 1 83630 151554 TPARTS CLAIM TYPE: Re AUTH CODE; 763769 18022 58473 TLABOR VERSION 1 (EMP# 575,27JAN21 11:45): 1260 REPLACED CERT ECU/SMART KEY ECU. ATTEMPTED TO REGISTER KEY IN TRUCK. PROCESS REQUIRES 2 KEYS‘ REGISTERED NEW KEY, VEHICLE STARTS. C 754691 12/31/23 1258 745433 09/30/20 196 744962 09/29/20 167 744266 09/16/20fi73 FDR I&FOQ‘MA%EN£%% 5025369 AVALagUA 1 bwmgg¥figf’ S, ffiwéyéjfifl NOTiCE AT COLLECTION OF PERSONAL iNFORMATION HAS ESQAT: \ uwwaimtoyota com O _00 O’COBEEN MADE AVAILAQ E To OLLCOUQWMK FINAL UbSUH§”l IUN TOTALS amuw qmsgo LABOR AMOUNT esmwa s_ W ?STWTE 3 ":1:an AMOUNT . om: ma PHCNE n AU‘HEEEED :{figfi’m J ?&?{F (3A3, oxL LUBE SUBLET RMOUNTACCOUNWNG MISC CHARGES TOTAL CHARGESCOPY ADJUSTMENFS yuxurm man kammr nrvflwn F mm SALES TAX HAVE HECEM‘O A CW? 0r ms ::t.-0ICE PLEASE PAY h THIS AMOUNT I nnmm-n mt: unm‘r mm mm Appum'm OF ANiHCREAfiS m THE {?JGKHM ESTIMATE ’- ALL PARTS ARE New UNLESS SPECIHED OTHERWISE. 8m ,, Aggooggm ACCOUNTING COPY[4. nxncry m m: um aunt: Wh‘: M1 mun“. EPA # CAL 000014639 mmwnmmp fi. mmvmq 763769 UNITii 202687 MAITA TOYOTA OF SACRAMENTO 2500 AUBURN BLVD. SACRAMENTO, CA 95821 *ACCO‘JNTING" RICHARD ESPINOZA ol'A!’!!&l!£rj!!!u lA 5!!! .9HOME;626_CONT=626-- H pRR-IWOICE H6 PAGE " SERVICE DIRECT 481-5353 91 6481-0555 Egg CELL: VSWERVJCE‘HAMDQUSOR: 41:5 JUNKO CASE COLOR YEAR MAKE/MODEL wN LICENSE MILEAGE IN! 0U? TAG 0040/SUPEF 20 TOYOTA TACOMA 3TMDZSBN2LM098236 12GQj1267 73133 DEL DATE PROQDATE WARREXP. PROM:SED po N0. pnvmgm INVADATE IQSBPQO IS 12SBP2O DE 17:30 lQJANBl CASH 27JAN2] ROIXENED READY OPWONS SOLD-STKz202687 DLR:O4364 ENG:3.S_Liter TRN:6_Speed_Automacic 15:47 13JAN21 16:25 27JAN21 LINE OPCODE TECH TYPE A/HRS S/HRS COST SALE COMP LIST NET TOTAL D LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES NWP NO WORK PERFORMED 9O SUBLET REPAIR LIC#: 90 SUBLET C 0.00 0.00 O O 0.00 O CO EST: 0.00 lBJAN21 15:47 SA: 445 CONTACT: *i’i‘*i‘i‘ki**-ki'k‘k****i*********************‘k‘k****** PLEASE REFER INFORMATION PERTAINING TO OUR PRIVACY AND POLICIES PRACTICES *** NO RO PUNCH TIMES ON FILE *** TO WWW . NAITATOYOTZL . COM FOR CONSUMER ACCOUNT SALE COST CONTROL ACCOUNT SALE COST CONTROL 4/100 O O 11/120 68473 18022 4720 151554 88680 2040 C‘ ******* 2200 220027 ******* 763769 FOR INFORMATION REGARDWG OUR PRIVACY PRACHCES, A COPY OF OUR NOTiCE AT COLLECTION OF PERSONAL iNFORMAWON HAS BEEN fifiggf‘xf/xflgfiiagp YQL%%° [?féNE‘AEgUCY qb‘t’e’fiég 8E égéaififi) AT: \wab n‘aitatoyomcmn anL DESCRIPTION TOTALS umomm «Ev‘sgo LABOR nMUUNI 0 , O 0 .1 E Esmmr: 5 , ES" “T s »~ - “PARTS AMOUNT G . 0 O ‘ DATE mes puma a AWRR ZED “3313435? $3350 0A5, 0n. mar: C . O O ACCOUNT'NG SUBLETAMOUNT c- , 00 Misc CfiARGEs O . DOCOPY TOTAL CHARGES O . 00 ADJUSTMEMS G . O O u acmomcoa: uo‘xcc mo oxu Mr-nmm mcmrcwmau: xzccaurr m «5mm r. Anal 51M 59 TAX O . O 0 Or #N INCREASE IN “1E 02‘0”“; ESTI'JJ‘TE HLVC RiCEY‘v‘FD ?\CCT‘Y O? THL’: N(OICX. Pints PLEASE PAY p» p THIS AMOUNT 0 . go ALL PARTS ARE NEW UNLESS SPECIFIED OTHERWISE. ACCOUNTING COPY BAR i5 ARDOO2381 EPA t4 CAL 000044529 CUSTOMER #: UNIT# 202687 RICHARD 10107825 ESPINOZA SACRAMENTO, CAHOME:626- CONTz626-H pRE-INVOICE H SERVKHEACRHSOR: 95816 7 6 3 '7 6 9 *ACCOUNTINW DUPLICATE l PAGE 3 MAITA TOYOTA(N:SACRAMENTO 2500 AUBURN BLVD. SACRAMENTO,CA958% SERVICE DIRECT 4816353 916-481-0855 445 JUNKO CASEBUS: CELL: COLOR YEAR MAKEHAODEL “N UCENSE MKEAGEIHIOUT TAG OOQO/SUPEP 20 TOYOTA TACOMA 3TMDZSBN2LM098236 3211/3217 73133 DEL DATE PROD. DATE WARR. EXP, PROMISED PO N0. PAYMENT INV. DATE 125E920 IS l2SEP20 DE 17:30 14JAN21 CASH 29JAN21 Ro-OM3ED READY OPHON3 SOLD-STKIZOZ687 DLR104364 ENGZ3.5 Liter TRN:6~Spcedeutomatic * 15:47 l3JAN21 10:38 29JAN21 LINE OPCODE TECH TYPE A/HRS S/HRS COST SALE COMP LIST NET TOTAL SAME CONCERN, DASH WARNING LIGHTS ARE ON WITH KEY OFF. REMOVE GAUGE FUSE (?.BA) COMBO METER LIGHT TURN OFF. I62 MAIN RELAY POWERS /GAUGE FUSE /POWERS COMBO METER. REMOVED IG2 MAIN RELAY COMBO METER LIGHT SWAPPED RELAY WITH KNOW GOOD RELAY LIGHT STILL STAY ON‘STILL STAY ON , CHECKED POWER TO PIN 3 IT HAD 12.5 VOLTS , IT SHOULD HAVE O VOLTS. BY WIGGLING PIN 3 AT IG2 MAIN RELAY, COMBO WARNING LIGHTS WOULD TURN OFF AND ON. DISASSEMBLED FUSE BOX FOUND LOOSE BLUE WIRE EXPOSEDtHAS +8}, END IS NOT TAPED OFF AND TOUCHING PIN 3 OF IGZ MAIN RELAY SUPPLYING POWER£+B) TO PIN 3 OF ICE MAIN RELAY. BLUE WIRE HAS +B FROM AM2 N01 VERSION 5 LIGHTS STAY ON WITH KEY OFF. ECU. NEVER INSTALLED ON PRIOR R0. ENSURED WE HAD BOTH KEYS, REPLACED CERTIFY ECU AND PROGRAM KEYS, ONE KEY WOULD NOT PROGRAM. REPLACED ONE KEY AND ?ROGRAMMED, NOW OK. VEHICLE STILL HAS SAME CONCERN, REMOVED GAUGE FUSE (3OAMP FUSIBLE LINK). END. REASSEMBLED FUSE BOX AND IS NOW OK. (EMP# 564,293AN21 10:36): 1260 VERIFIED DASH CONTACTED FTS, ADVISED TO **CERTIFY ECU WAS MISTAKENLY BILLED ON ?RIOR 754891**. DASH WARNING LIGHTS ARE (7.5A) COMBO METER LIGHT TURNED OFF. BEFORE“. AND IS COMING REROUTED WIRE AND INSULATED BARE WARNZNG REPLACE CERTIFY R0, CERTIFY ECU WAS REPLACEMENT OF ECU, ON WITH KEY OFF. IGZ MAIN RELAY POWERS /GAUGE FUSE /POWERS COMBO METER. REMOVED ICE MAIN RELAY COMBO METER LIGHT STILL STAYS ON, SWAPPED RELAY WITH KNOWN GOOD RELAY ,LIGHT STILL STAYS ON. CHECKED POWER TO PIN , HAVE O VOLTS. BY WIGGLING PIN TURN OFF AND ON. DISASSEMBLED FUSE BOX,WOULD 3 AT IG2 MAIN RELAY, IT HAS 12.5 VOLTS , COMBO WARNING LIGHTS FOUND LOOSE BLUE WIRE IT SHOULD EXPOSED(HAS +B)THE END IS NOT TAPPED OFF AND TOUCHING PIN 3 OF IGZ MAIN RELAY SUPPLYING POWER(+B) To pIN 3 0F IG2 AND IS COMING FROM AMZ N31 (30AM? FUSIBLE INSULATED BARE WIRE/END. REASSEMBLBD FUSE 4891 12/31/20 1258 745433 09/30/20 196 744962 09/29/20 147 09/16/20 73 100 *ADVISOR COMMENTS ONLY FoguwoRMAnONrmézfi§ggéb%§§€%g§ D EEéflfi‘éQE@Wéfifa Who‘fib‘flpfi'fi“ 1%SA% LINK). BOX AND IS NOW MAIN RELAY. BLUE WIRE HAS +B REROUTED WIRE AND OK. 744266 §ggLOER N TH‘CE AT COLLECTION OF PEFSO.‘bAL $11: OPMATI{Eh 665 ‘ii ’fi‘dtir? B&Méfigflafinpmnw‘mammas ACCOUNTlNG COPY ORICHLF‘I ESTMATE S mML QFUISFD ESIMATE s A DESCRPTlON TOTALS LABOR AMOUNT H PARTS AMOUNT DATE PHONE t AUTHORZED ADDITDNIL RtVl'atU 8} V MAG’JNV 701A: I GAS. 01L, LUBE SUBlET AMOUNT MISC CHARGES TOTAL CHARGES ADJUSTMENYS I Of IN 1 KC"? PRICE CK!“JV.'FLKY N0 {LE{Mm AJ: J’O/AL ASE H 1m. WIGNxL 2:1‘ r .EKAT IIN’YC'KF'KI}! (T‘V‘OT/I WC l ANSI H-HERZCEP.’SDACCVYDF THIS}:IYDWJT P SALES TAX PLEASE PAY THIS AMOUNT ALL PARTS ARE NEW UNLESS SPECIFFED OTHERWISE. rmmn warm rum nc Kn; r! WM! rm ¢ A L 2: . wk m ACCOUNTING COPY BAR 7; AR9002381 EPA #4 CAL 00001-1679 CUSTOMER #z 10107325 763769 MAlTA”MW 202° 87 i m i TOYOTA 0F SACRAMENTO T ACCOU-N‘ ING 2500 AUBURN BLVD‘ SACRAMENTO, CA 95821 V DUPLICATE 1 SERVICE DIRECT 481-5353SALxAMENIU CA Hbfiib PAGE 4 mfi4gyggfi HOME: 626~- CONT :626-1 * PRE-INVOICE i 1 Bus: CELL: SERVICE AszSOR; 44 5 JUNKO CASE COLOR YEAR MAKEIMODEL VIN LICENSE MILEAGE !N! OUT TAG OO40/SUPEF 20 TOYOTA TACOMA BTMDZEBNQLMOQBQ36 3211/3217 T3133 DEL DATE PROD. DATE WARE Exn PROMISED po nov PAYMENT mv. DAT: 1253920 Is 1283920 D: 17. 30 14JAN2; CASH .49UAN21 W R0. OPENED READY OPHONS SOLD- STK 2'0268 7 DLR 02; 3 64 ENG 3 5 Liter TRN : 6_Speed_Au Coma t i c 15:47 13dAN21 10:38 29JAN21 LINE OPCODE TECH TYPE A/ERS S/HRS COST SALE COMP LLST NET TO'I'IAL NW? NO WORK PERFORMED 90 SUBLET REPAIR LICfi: 9O SUBLET C 0.00 0.00 O O 0.00 0.00 EST: 0.00 13JAN21 }S:47 SA: 44S CONTACT: *i*****r***r***********i’*k*******+i**********k~k‘k PLEASE REFER TO WWW.MAITATOYOTA.COM FOR INFORMATION PERTAINING TO OUR CONSUMER PRIVACY AND POLICIES PRACTICES *"‘ NO RC) PUNCH TIMES UN FlLE *** ACCOUNT SALE COST CONTRDL ACCOUNT SALE COST CONTROL 4400 O O r1420 68473 18022 4720 39.563 10862 2040 0 ******* 2200 87036 ******* 763769 FOR INFORfiMTiON REGARDING OUR P?IVACV T’Re'CTCES, Ix CCFY OF OUR NOTECE AT COLLECTION OF PERSONAL INFOM‘xiATiON HAS BEEN bwgef‘rm WIEETO YQLt6‘hlf‘P0%fifx BQL ICV N.iYB’géQ BE Agié'}? AT. v-H‘Mbmaitaiazota ro- n mm DESCRIPTION TOTALS omnmu nmsm mam mourn C. O O . Esme xre s 7ESWWE s~‘--~--~‘-~ ’ M‘“““"“‘"“‘_?EV T ‘PARTS AMOUNT C . 0 O 3V? ,, .. 1W? . ,, H E ??"fé’f??? T338m, mmfiii m ow LUBE c . 00 __. ACCOUNT‘NG SUBLETAMCUNT [3.00 Misc CMRGES C . 00COPY 10m CHARGES C. 00 ADJusmENrs C . 00 1M4mnw€rmms~ mm: t mgmm Inn.m Lccsmrmm: oi m SALES TAX C- OD .......C.‘ 7"I’Ll -im 3*? '\' L 51'0“ L” H&V: [‘ECH .‘EDACO‘N’ 3f THKQHI“NOICE misc FLEASE PAY hr THIS AMOUNT o ‘ go ALL PARTS ARE NEV/ UNLESS SPECIFIED OTHERWISE. gAq g; ARW02361 EPA 1; CAL [000;4523 cm.-.-¢;.--uw.<.wu m r .K m; -.. .m. ACCOUNTING COPY ‘, CUSTOMER it: 10107825 763769 MAITAUNIT# 202687 *INVGICW TOYOTA 0F SACRAMENTO 2500,AU8URMBLVD. SACRAMENTO,CA95821 SERVICE DIRECT 48 1 6353 916*481-0855 RICEARD ESPENOZA DUPLICATE l PACE 2SACMIENTO, CA 95 816 HOME 626-CONT 626- CELL. SERViCEADVISOR: 445 JUNKO CASE YEAR MAKE/MODEL vw LICEuSE MILEAGE :N/ our TAG " 0040/SUPER 20 TOYOTA TACOMA 3TMDZSBN2LM098236 3211/3217 T3133; DEL DATE PROD DATE WARN. EXP. PROMISED PO NO. ?AYMENT WV. DATE lESEPQO IS lZSEPZO DE 17:30 14JAN21 CASH 29JAN21 R0. OPENED READY 15:47 13JAN21 10:38 29JAN21 OPTIONS: SOLD»STK: TRN: 6_Speed__Autcmatic 2C2687 DLR: 04364 ENG:3.5_LiCer LINE OPCODE TECH TYPE HOURS LIST NET TOTAL 1 RELAY WITH KNOWN GOOD RELAY ,LIGHT STILL STAYS ON. CHECKED POWER TO PIN a , IT HAS 12.5 VOLTS , IT SHOULD HAVE O VOLTS. BY WIGGLING PIN 3 AT IGZ i MAIN RELAY, COMBO WARNING LIGHTS WOULD TURN CFF AND ON. DISASSEMBLED }FUSE BOX, FOUND LOOSE BLUE WIRE EXPOSED(HAS +B)TEE END IS NOT TAPPED , OFF AND TOUCHING PIN 3 OF IGZ MAIN RELAY SUPPLYING POWER(+B) TO PIN 3 OF IGZ MAIN RELAY. BLUE WIRE HAS +8 AND IS CCMING FROM AME N01 (30AMP FUSIBLE LINK). REROUTED WIRE AND INSULATED BARE WIRE/END. REASSEMBLED FUSE BOX AND IS NOW OK. *4+*+*1*+*+****+++**»+*+*+k+w+**w***e+¢*****¢****k** . C 754891 12/31/20 1258 745433 09/30/20 196 744962 09/29/20 147 7é4266 T 09/16/20 73 V lOO *ADVISOR COMMENTS ONLY 90 SUBLET REPAIR LICfi: C *i******w***#*******t***************+**************i D LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES NWP NO WORK PERFORMED 90 SUBLET REPAIR LTCfi: C *i****fi*k**i****************************i***i*1****i 90 SUBLET 0.00 .OO 90 SUBLET .00 .00 EST: 0.00 lBJANZl 15:47 SA: 445 CONTACT: *******i******i******#************************** PLEASE REFER TO WWW.MAITATOYOTA.COM FOR INFORMATION PERTAINING TO OUR CONSUMER PRIVACY AND POLICIES PRACTICES j Ff): HJFC‘RF EAT!” n: MG/ {EHNG OUR ’mMVACY P’MCTICER I" CUPV OF CIURNOTKE AT COLLECTECN OF PERSONAL i1‘4FORIxMTIOH HAS E~EEP‘MADE AwJLAb,ETC;WJJ.UUPANQVACY {CY{MAYAISEJRFACCFSMWEATawwmunnhnnumtacow CINAL CESCRBPTION TOTALS 3mm~m uvsm LABORAMOUNT 0,00 asnMA‘iE s ~____ ______ WW EST‘W‘TE 5 pARTS Amoum’ O. O 0 t DATE mu: MOM g AUTH£HIZE0 Aligggfltu “$5530 GAS, OIL, LUBE O . 00 J SIGNATURE SUBLEr Amoum 0, 00 ; M&CVCHARGES ().OO ICOPY TOTAL CMRGES O. 00 ADJUSTMENTS O. 00 IACKHOWUUGF HDHCE AN!) ORIL Al’r’NDVAL EACKNOWLESGE nfCEIF‘T 0F VEHICLE ANCP SAtES TAX O ‘ D D 2'23? INCRFASf 4.4 MS OHIGHAL ESTMu: nmrxlarcc‘mira nflinvwfi;::¢rwr _pLE'A'SE pAv p, ‘"“' “\""‘.‘fi‘”> THIS AMOUNT 0. ()0 5 ALL PARTS ARE NEV‘J UNLESS SPECIFIED OTHERWISE» L,...rme 2.)". cmzuu. L1: arm :t av: c fir: v :« :1. "Maud SIGNATURE COPY BAH 3 ARDOOZ381 EPA p1 CAL 000044629 o CUSTOMER #z UNIT# 202687 10107825 763769 MAITA TOYOTA(3FSACHAMENTO 2500 AUBURN BLVDA SACRAMENTO,CA95821 SERVICE DIRECT 481»t353 916-481~0855 *INVOICE* RICHARD ESPINOZA DUPLICATE l PACE l 6‘26 CONT:626HOME: BUS: CELL: SERVHXEADVWSOH: 445 JUNKO CASE COLOR YEAR MAKE/MODEL VIN LICENSE MiLEAGE IN/ OUT TAG ‘ 0040/SUPER 2O TOYOTA TACOMA ETMDZSBNZLM098236 3211/3217 T3133 DEL DATE PRODA DATE WARRA EXP. PROMISED PO NO. PAYMENT NV. DATE l2SEP20 IS iZSEPBO DE 17:30 lQJANZl CASH 293AN21 30-OPBEO REAUY OPVON3 SOLD~STK:202687 DLR204364 ENG:3.5 LiLeL TRN:6*Speed_Au:omatic " 15:47 13JAN21 10:38 29JAN21 LINE OPCODE TECH TYPE HOURS LIST NET TOTAL A VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 98R VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 322 SEIM,PARKER LICfi: 322 A C 0.00 0.00 *i***********k**+************i*k**+******i*****k**kk B CUSTOMER STATES GOT INTO THE CAR TO DRIVE AND ALL THE WARNING LIGHT WERE ON, HAD A SLOW CRANK BUT WAS ABLE TO START. THE NEXT TIME HE GOT INTO THE CAR, WAS DEAD. CHECK AND ADVISE. SEE PREVIOUS REPAIRS CAUSE; INTERNAL FALIURE 892991 OTHERS R&R 546 ZERMENO,SERGIO LICfi: S46 A w (N/C) 322 SEIM,PARKER LICfi: 322 A w (N/C) l 89990~04040 COMPUTER ASSY, SMART {N/C) l 89904-0E09l TRANSMITTER SUB-ASSY (N/C) n1 89990~04040 COMPUTER Aggy, SMART (N/C) PC: 01,73 PART“: 89990-04040 COUNT: l CLAIM TYPE: RG AUTII CODE; 763769 126 O VERIFIED DASH WARNING LIGHTS STAY ON WI TH KEY OFF. CONTACTED FTS, ADVISED TO REPLACE CERTZFY ECU. **CERTIFY ECU WAS MISTAKENLY BILLED ON PRIOR RO, CERTIFY ECU WAS NEVER INSTALLED ON PRIOR R0. 75489l**. BEFORE REPLACEMENT OF ECU, ENSURED WE HAD BOTH KEYS, REPLACED CERTIFY ECU AND PROGRAM KEYS, ONE KEY WOULD NOT PROGRAM. REPLACED ONE KEY AND PROGRAMMED NOW OK VEHICLE STILL HAS SAME CONCERN, DASH w f Llefi ON v V Q MRE VED CAUQSE A) Q . a ,rfi‘é‘ w EfifiWo?” ”3 Wfiéffim flgémssesgysAb ii ( ajgwivdwgnéfivw “‘«V‘T‘O'JWWNW Revo‘fi’s LceiLmi‘N ffiémfiz‘qcomb I‘a‘i‘éxz’m 1*!” @3151LWQTZK‘Y'WQN‘“ smppm [NAL DESCRIPHON TOTALS omswm HEMSCE LABOR AMOUNT ESTIMME SM _M~_ EST‘MME $ A ~~~~~~~ PARTS AMOUNT DATE mm PHOME c "UWBQF‘ZED ??Jéffi‘w 41:35.5? GAS, OIL, LUBE SIGNATURE SUBLET AMOUNT MISC. CHARGES COPY TOTAL CHARGES ADJUSTMENTS mcmowcm: meme mun ORAL Nmovm IAcmowme-z ngctwror mug}; ‘Anjm SALhS MK grim?) IM‘HM?!‘ m 1m OHK‘JNAL £11794“: HAVE RECEIVED A LCPV Ci Tm; Ialo‘CL PLEASE PAY p. p Tst AMOUNT ALL PARTS ARE NEW UNLESS SPECIFIED OTHERWISE, rwwm )6:er (‘31 (mm: n! UNA? :‘4':C [F 77W 3 - Sb“; ‘N'Acnno SIGNATURE COPY EAR F ARDOOZBB‘i EPA fi‘ CAL OOOOIMGQQ CUSTOMER it; 10107825 763769 MAITA UNI”? 20268" mccommfl TOYOTAOF SACRAMENTO RICHAPD ESFNOZA 2500 AUBURN BLVD.~ ~ SACRAMENTO. CA 95821 DUPLICATE 1 SERVICE DIRECT 4816353 SACRAMEN . 6816 pAGE 1. 915481-0855 HOME: 526W CONT: 626_ H PRE-INVCICE H BUS: CELL: . SERVICE ADVISOR: 4.45 JUNKO CASE COLOR YEAR MAKE/MODEL VIN LICENSE MILEAGE IN/ OUT TAG 0040/SUPEP 20 TOYOTA TACOIVA 3TMDZ5BN21MO98236 3211/3217 "33133 DEL DATE PROD, DATE WARR. EXP. PROMISED PO NOA PAYMENT INV. DATE l2SEP2O IS 128EP20 D}: 17:30 14JAN21 CASH 295mm; R0. OPENED READY OPTIONS: SOLD. er; 2026 e7 DLR z 04 3 cs4 ENG: 3 . SML: ter TRN : 6_SpeeduAutona t i c 15:47 l3JAN21 10:38 29JAN21 LINE OPCODE TECH TYPE A/HRS S/HRS COST SALE COMP LIST NET TOTAL A VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 98R VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 322 SEIM,PARKER LICfi: 322 A C 0.00 0.00 O O 0.00 0.00 B CUSTOMER STATES GOT INTO THE CAR TO DRIVE AND ALL THE WARNING LIGHT WERE ON, HAD A SLOW CRANK BUT WAS ABLE TO START. THE NEXT TIME HR GOT INTO THE CAR, WAS DEAD. CHECK AND ADVISE. SEE PREVIOUS REPAIRS CAUSE: INTERNAL FALIURE 892991 OTHERS R&R 546 ZERMBNO,SERGIO LICfi: 546 A W 2.70 2.70 11907 42994 429.94 429.94 322 SEIM,PARKER LICfi: 322 A W 1.60 1.60 6115 25179 254.79 254.79 4.30 4.30 18022 68473 ** 684773 684.73 fzfifgfififfififififi'COMPUTER ASSY, SMART 77818 132991 O 1328.91 1329.91 1329.91 l 85904~OE091 TRANSMITTER SUB~ASSY 10862 18563 O 185.63 185.63 185.63 vi?flh?930”fl§1fi§U COMPUTER ASSY, SMART vYVBlB -l32991 U 1322.9i 1329.91 71329.91 FC: 01,73 PARTfi: 89990-04040 COUNT: 1 10852 18563 TPARTS CLAIM TYPE: RG RUTH COLE: 763769 18022 68473 TLAEOR VERSION 1 (EMPfi 575,27JAN2l 11:45): 1260 REPLACED CERT ECU/SMART KEY ECU. ATTEMPTED TO REGISTER KEY IN TRUCK. PROCESS REQUIRES 2 KEYS. REGISTERED NEW KEY, VEHICLE STARTS. fifigfirflggfifiggfimvfigcgfimigégfiiggggflgflwfifififi‘ :Npommom HA5 “£19195 #52 SOL)“ HMCKEQUQWM 'gwmpmwoyftflcam mm DESCRrPTmN TOTALS omens}; usvmsn LABOR Amoum E? Min? fijj'f'ffjff‘””ESTIMATE 3WM” “PARYS AMOUNT DATE TIME PHCNE 14 FUTHDQYRIZED “330%? flag?!) GAS 0gi, “ng ACCOUNTING SUBLET AMCUNT Misc CHARGES COPY TOTAL CHARSES ADJUSTMEN‘S mezméafi:mafitgsiésmfigmafi“ mama SALES“ W»:- w’ ' ' PLEASE PAY ~ M V H _W b nus AMOUVT ALL PARTS ARE NEW UNLESS SPECIFIED OTHERWISE BAR t: ARDDDnm EPA fl CAL 0000:4629 ACCOUNTING COPYempru mm!» mm L”. srrmy mom nrr r 7:. n v mm“ ‘ CUSTOMER 1:: 10107825 763769 MAITA UNI” 302587 h , TOYOTA 0F SACRAMENTO . V , V ‘ _ V , *ACVOUNT IN? 2500 AuBURN BLVD r - ”‘04“ SACRAMENTO, CA 95821 DUPLICATE 1 SERVICE DIRECT 481-5353 SACRLJ-mmo, CA 95 8 1 6 DASH 2 9164310855 HOME; 626’fl CONT z 626--* pRE- INVOICE H BUS: CELL: SERVICE ADVISOR: 44 s JUNKO CASE COLOR YEAR MAKE/MOCEL VIN LICENSE MILEAGE IN/ OUT TAG 0040/SUPEF 2‘0 TOYOTA TACOMA 3TMDZSBN2LMOQ$236 3211/3217 T3133 DEL DATE PROD DATE WAQR. EXP‘ PROMISED 90 NO‘ PAVMgNT INV. DATE 1233920 Is 12381320 DE 17:30 14JAN21 CASH 29Jm121 R0. OPENED READY OPTIONS: somw er: 2026 e7 DLR : oz; 3 64 ENG : 3 . s_mter TRN:6_Speed_AuLomaLic 15:47 13JAN21 10:38 29JAN21 LINE OPCODE TECH TYPE A/HRS S/HRS COST SALE COMP LIST NET TOTAL PROGRAM KEY CK NOW . BUT STILL HAS SAME CONCERN, DASH LIGHT ON KEY OFF CERTIFY ECU WAS MISTAKEN BILL ON PRIOR R0 ,CERTIFY ECU WAS NEVER INSTALL ON PRIOR RO. REMOVE GAUGE FUSE( 7.5 A)COMBO METER LIGHT TURN OFF . ICE MAIN RELAY POWERS [’GAUGE FUSE /POWERS COMBO METER . REMOVE 1G2 MAIN RELAY COMBO METER LIGHT STILL STAY ON , SWAP RELAY WITH KNOW GOOD RELAY LIGHT STILL STAY ON . CHECK POWER TO PIN 3 IT HAD 1245 VOLTS , IT SHOULD HAVE D VOLTS . BY MOVING PIN 3 COMBO METER LIGHT WHERE TURNING ON AND OFF . REMOVE AND TAKE APART FUSE BOX FOUND BLUE WIRE EXPOSE AND TOUCHING PIN 3 OF IGZ MAIN RELAY . BLUE WIRE IS COMING OUT 30A AM 2 N01 FUSE LINK . REROUTE WIRE AND INSULATED END PUT BACK TOGETHER OK NOW . VERSION 3 1EMP# 546,29JAN21 10:10): 1260 VERIFIED DASH LIGHTS STAY ON WITH KEY OFF. CONTACTED FTS ADVISED TO REPLACE CERTIFY ECU. **CEHTIFY ECU WAS MISTAKEN EILLED ON PRIOR RO, CERTIFY ECU WAS NEVER INSTALL ON PRIOR R0. “V. BEFORE REPLACEMENT OF ECU, ENGURBD WE HAD BOTH KEYS, REPLACE CERTIFY ECU AND PROGRAM KEYS, ONE KEY WOULD NOT PROGRAM‘ REPLACE ONE KEY AND PROGRAMMED, NOW OK. VEHICLE STILL HAS SAME CONCERN, DASH LIGHTS ARE ON WITH KEY OFF. REMOVE GAUGE FUSE (7.511) COMBO METER LIGHT TURN OFF. IG2 MAIN RELAY POWERS /GAUGE FUSE /POWERS COMBO METER. REMOVED 1G2 MAIN RELAY COMBO METER LIGHT STILL STAY ON, SWAPPED RELAY WITH KNOW GOOD RELAY LIGHT STILL STAY ON. CHECKED POWER TO PIN 3 IT HAD 12.5 VOLTS , IT SHOULD HAVE O VOLTS. BY WIGGLING PIN 3 AT IG2 MAIN RELAY, COMBO LIGHTS WOULD TURN OFF AND ON. DISASSEMBLED FUSE BOX FOUND LOOSE BLUE WIRE EKPOSED(HAS +8), END IS NOT TAPED OFF AND TOUCHING PIN 3 OF IGZ WIN RELAY SUPPLJXLN'U' PUWEK(+B} TD PIN 3 01" I62 MAIN RELAY. BLUE WIRE HAS +3 AND IS COMING FROM AM2 N01 (30AMD FUSIELE LINK). REROUTED WIRE AND INSULATED BARE WIRE/END. REASSEMBLED FUSE BOX AND IS NOW OK. VERSION 4 E51”“1E5--v~w~w~-w~-w~w-- sm‘"~*~**‘~“7;:“gg" ‘DARTSAMOJNT _ :: AUYHOKZED MENTONN. J‘ '5 -DATE m“ pHCNE fl 3y {mm m1 TOTAL VB§§LQL LUBE _~~____‘___ “mm m‘ ACCOUNTING sUMT Amoum W50. CHARGES COPY TOTAL CNARGES ADJUSTMENTS mnwrm mm: nmmn Wm rum mpm-m nanmws mar pram: m’ wuss r Aml SALES TAX 0F Amucxzaasfi w 'w: (axficmL 531mm mvs Izacmxw «cowor N15 m.fifli rrmuz PLEASE PAY y P 7HIS AMOUNT ALL PAH'IS ARE NEW UNLESS SPECIFIED OTHERVWSE. BAR g ARWO2351 EPA g CAL 3009;4639 .~.r,,..,...;«‘,e,m:r.,Mm munWWW;.a.;x.w,‘.:s ACCOUNTING COPY Case Activity Report Case # : 2012073675 Case Type : TELEMATICS Owner's Group : Lexus AAA Overflow Agent 1 Brand : Toyota CaselActivity Last Updated : 01/05/2021 11:18:08 Case Title : PRODUCT ; RECURRING CONDITION ; BATTERY- STARTING ; DISCHARGED CUSTOMER INFORMATION CONTACT INFORMATION VEHICLE INFORMATION CASE INFORMATION NAME : ESPINOZA, RICHARD MR. NAME : ROCK,HOWARD MR. VIN : 3TMD25BN2LM098236 STATUS : Open COMPANY NAME : COMPANY NAME : MODEL YR. : 2020 SUB-STATUS : In Progress ADDR1 : - ADDR1 : 2500 AUBURN BLVD MODEL : TACOMA TRD OFFRD SOURCE : CUSTOMER ADDRZ : ADDR2 : GRADE : INITIAL CHANNEL : Call - Inbound CITY, STATE, ZIP: SACRAMENTO CA 95816-41 38 CITY, STATE, ZIP: SACRAMENTO CA 95821-1703 MODEL NUMBER : 7568 OWNER : Jay Keen COUNTRY : USA COUNTRY : USA ENGINE : ZGR CREATED DATE : 12/07/2020 17:20:46 PRIM. PHONE : 626- PRIM. PHONE 916-869-3797 TRANSMISSION : 6ECT| CREATED BY : Rosanna Carlier ALT PHONE : -- ALT PHONE : 916-481-0855 SELLING DEALER CODE & NAME : 04364 MAITA'S TOYOTA OF CREATOR'S GROUP: Toyota 2A SACRAMENTO FAX NUMBER : -- FAX NUMBER : -- DOFU : 09/1 2/2020 CLOSED DATE : EMAIL ADDRESS : -@gmail.com EMAIL ADDRESS : M CURRENT MONTHS : 2 CLOSED BY : CURRENT MILES : CLOSER'S GROUP : INCIDENT MILES : CERTIFIED : No DEALER INFORMATION PRIMARY DEALER CODE & NAME : 04364 MAITA'S TOYOTA OF SACRAMENTO CSAT : Unknown REGION CODE - NAME : 12 - San Francisco CLOSE APPROVED BY : DISTRICT : 03 CLOSE APPROVED : SECONDARY DEALER CODE & NAME : # OF CLOSE EXTENSIONS : REGION CODE - NAME : - DISTRICT : ACTIVITY # CREATED I TYPE STATUS OWNER I JOB TITLE DESCRIPTION RESPONSE DUE DATE CLOSED DATE fl 1-WY52NM 12/07/2020 17:08:45 / Call - Inbound Done Rosanna Carlier / Tier 2A Rep CIIr sts a tech, Howard Rock , at the dlr and working with 12/07/2020 17:27:47 field tech. Sts something is going on between the DCM and the truck, draining the battery overnight. sts the certification is corrupted. sts has TAS case # TA 203210200 Sks to do a account repair. BEA apol and adv wi|| reach out to PKT for further assistance. BEA adv (per PKT), | am opening a ticket for them to check the account out on the back end to see if This information is confidential and proprietary to Toyota; Please refer to guidelineslpolicies for restrictions on use. RUN DATE: 01/05/2021 12:42:48 PM Report Generated for SADMIN Page 1 of 4 Case Activity Report there is something they can do. | am emailing them now, they should have sent this through the lexus email we have in dealer daily with the form but | wi|| do it the long way through outlook Per Rebecca , to send case to telematics. No open recall 1 -WY4XZB 12/07/2020 17:26:14 / Email - Outbound Done Rebecca Overstreet / Tier 2B Rep CMS-1 5987 DCM draining battery 12/07/2020 17:26:45 1-WY4YDL 12/07/2020 17:26:57 / Request Action Done Jay Keen / 3-PT Action Telematics Queue Contact Cust: Contact Dlr/Region: DCM draining battery Research: CMS-15987 History Communication back: 12/8 12/08/2020 00:00:00 12/07/2020 18:02:19 1-WY4NMD 12/07/2020 18:02:46 / Request Action Done Jay Keen/ 3PT ACTION Telematics queue Contact cust: Check with CT within 1 b/d (12/8). Contact Dlr/Region: Research: CMS-15987 History: 12/08/2020 00:00:00 12/08/2020 16:48:25 1-WYLEUH 12/08/2020 16:48:27 / Request Action Done Jay Keen / 3PT ACTION Telematics queue Contact cust: Check with CT within 2 b/d (12/10). Contact DIr/Region: Research: CMS-1 5987 History: 12/1 0/2020 00:00:00 12/1 0/2020 09: 1 8:32 1 -WZDFVW 12/10/2020 09:18:33 / Request Action Done Jay Keen/ 3PT ACTION Telematics queue Contact cust: Check with CT within 2 b/d (12/1 5). Contact Dlr/Region: Research: CMS-15987 History: 12/1 5/2020 00:00:00 12/1 5/2020 08:40:39 1-WZSQDD 12/1 1/2020 12:06:43 / Email - Inbound Done Rebecca Overstreet / Tier 2B Rep CT ADV: "Tech has unplugged DCM and condition occurred overnight. " means "without DCM, battery drain was occured overnight"? Did we see the battery drain when DCM was disconnected ? How did we come to conclusion that DCM is causing the drain 12/1 1/2020 12:07:16 1-WZSQDH 12/1 1/2020 12:07:18 / Email - Outbound Done Rebecca Overstreet / Tier ZB Rep PKS emailed the dlr to get the answers to the ques CT had 12/1 1/2020 12:07:34 1-WZUIFK 12/1 1/2020 19:15:24 / Email - Inbound Done Rebecca Overstreet / Tier ZB Rep DLR EMAILED (outlook) and adv: Yes, not known where software control is programmed. 12/1 1/2020 19:1 5:52 1-WZUIG8 12/1 1/2020 19:16:55 / Email - Outbound Done Rebecca Overstreet / Tier ZB Rep PKS updated the ticket with dlr responce 12/1 1/2020 19:17:18 1-XOY1 BA 12/1 5/2020 08:40:42 / Request Action Done Rebecca Overstreet / Tier 2B Rep 3PT ACTION Telematics queue 12/1 8/2020 00:00:00 12/1 6/2020 09:59:03 RUN DATE: 01/05/2021 12:42:48 PM Page 2 of 4 This information is confidential and proprietary to Toyota; Please refer to guidelineslpolicies for restrictions on use. Report Generated for SADMIN Case Activity Report Contact cust: Check with CT within 3 b/d (12/18). Contact Dlr/Region: Research: CMS-1 5987 History: 1 -X1 DY8Z 12/1 6/2020 09:21 :53 / Email - Inbound Done Rebecca Overstreet / Tier ZB Rep CT ADV: >"without DCM, battery drain was occured overnight"? Y or N? If no, please ask dealer to create FTR and ship replaced DCM to CQS as following official CQS route. If yes, | don't think this is DCM issue. 12/1 6/2020 09:22:11 1-X1 DY9N 12/16/2020 09:57:00 / Email - Outbound Done Rebecca Overstreet / Tier ZB Rep PKS emailed dlr (outlook) to adv on the response of CT, waiting for confirmation. 12/1 6/2020 09:57:39 1-X1 DY9R 12/16/2020 09:57:54 / Request Action Done Jay Keen / 3PT ACTION Telematics queue Contact cust: Contact Dlr/Region: Check for update on ticket Research: CMS-1 5987 History: Communication back: 12/18 12/1 8/2020 00:00:00 12/1 8/2020 11:45:46 1-X1VGOA 12/1 7/2020 09:36:48 / Email - Inbound Done Rebecca Overstreet / Tier 2B Rep DLR updated information (outlook): This Tacoma arrived at the dealership and was pre-sold. The vehicle arrived and was processed for delivery without any 12V battery problem. The customer purchased the vehicle and then shortly, thereafter, began reporting a discharged battery. The customer opted into remote connect services. Maita Toyota replaced the 12V battery. The vehicle returned for more diagnosis and an excessive draw was isolated when the fuse to the DCM was removed. The tech replaced the DCM per the RM instructions and verified the draw was corrected. The vehicle returned with a severely depleted 12V battery. The tech was unable to detect any abnormal draw and contacted me for assistance. After many tests, we determined that the discharge is occurring at night time when the vehicle is not in use. See the attached photo. We have already determined that the combination meter is not causing the system power up. We have disconnected the DCM and the condition still occurred. We disconnected the certification ECU and the condition stops. However, before | have a very expensive part replaced, | am not aware of how the software programs the CERT ECU via the DCM to prepare for remote engine start. (not within my control) | cannot replace until we receive confirmation that this situation is NOT related to some 12/1 7/2020 09:37:59 This information is confidential and proprietary to Toyota; Please refer to guidelineslpolicies for restrictions on use. RUN DATE: 01/05/2021 12:42:48 PM Page 3 of 4 Report Generated for SADMIN Case Activity Report programming or setting issue. Please expedite and confirm an account repair has been performed so that we can evaluate whether the vehic 1-X1VG3S 12/1 7/2020 09:38:05 / Email - Outbound Done Rebecca Overstreet / Tier ZB Rep PKS updated the ticket with the information sent from dlr. 12/1 7/2020 09:38:23 1-X298KV 12/1 8/2020 11:45:52 / Request Action Done Jay Keen/ 3PT ACTION Telematics queue Contact cust: Contact Dlr/Region: Check for update on ticket Research: CMS-15987 History: Communication back: 12/30 12/30/2020 00:00:00 12/30/2020 13:56:57 1-X58ERA 12/30/2020 13:56:38 / Email - Outbound Done Jay Keen / Dear Mr. Rock: This is an update related to a support request for your Toyota account. Your case is still open and being actively worked on by our technical teams. A Toyota representative wi|| reach out once your request is resolved or if there is any information we need from you. Thank you for your patience as we continue to work on this matter. Sincerely, Jay K. Toyota Customer Experience Center Toyota National Headquarters Please do not attempt to respond to this message. We cannot accept electronic replies to this e-mail. 12/30/2020 13:56:43 1-X58ERI 12/30/2020 13:56:58 / Request Action Done Jay Keen / 3PT ACTION Telematics queue Contact cust: Contact DIr/Region: Check for update on ticket Research: CMS-‘I 5987 History: Communication back: 1/5 01/05/2021 00:00:00 01/05/2021 11:18:04 1-X6ESN1 01/05/2021 11:1 7:39 / Request Action Open Jay Keen / 3PT ACTION Telematics queue Contact cust: Contact Dlr/Region: Check for update on ticket Research: CMS-15987 History: Communication back: 1/8 01/08/2021 00:00:00 This information is confidential and proprietary to Toyota; Please refer to guidelineslpolicies for restrictions on use. RUN DATE: 01I05l2021 12:42:48 PM Page 4 of 4 Report Generated for SADMIN Claim Processing System Toyota Motor Sales U.S.A. Inc. Claimant Claim Summary Transmit Status 11/03/2020 APPROVED Claimant Claim VlN/Shipped Part No. Shipped Part Total Claim Code & Description Amount Date 04364 285232 3TMDZ5BN2LM098236 $2,459.14 04364 283882 3TMDZ5BN2LM098236 $193.00 NA ****END 0F REPORT**** 09/1 3/2020 APPROVED Page 1 of 1 Printed 12/04/20 01 :33 PM Printed by 400388 Status M Date 11/17/2020 N 09/13/2020 N Claim Processing System Toyota Motor Sales U.S.A. Inc. Page 1 of4 Claim Detail Printed 12/04/20 01 :34 PM Printed by 400388 Claim Description Claimant 04364 MAITA'S Servicing Dealer 04364 MAITA'S Claim No. 285232 Status APPROVED TOYOTA/SACRAMENTO TOYOTA/SACRAMENTO RegionlArea 12 SAN FRANCISCO REGION Repair Pgm No. Transmit Date 11/03/2020 Status Date 11/17/2020 Repair Claim Type REGULAR Ext Ref No. 745433*B VIN 3TMDZ5BN2LM098236 DOFU 09/12/2020 Repair Order No. 745433 Repair Date 09/30/2020 Repair Miles 196 firiginal Failed Part 86741-0E061 TRANSCEIVER, TELEMATICS o. Main Opcode 860991 WVC OTHERS Hrs 4.0 Combination Codes Total Combo Hrs 0.0 Z Hours Total Labor Hrs 4.0 Labor Rate $1 59.24 T1 Code 05- LACK/LOSS OF POWER T2 Code 50- FAULTY MACHINING, POOR FORMING Open R0 Date 09/22/2020 Original R0 Original R0 No. Original Repair Date Original Repair Miles Original Repair Miles Service Part Indicator N CCR Condition VEHICLE WOULD NOT START - EXCESSIVE PARASITIC DRAW ON BATTERY Cause DIAGNOSE AND FOUND OPEN CIRCUIT IN DCM TRANSCEIVER Remedy REPLACE DCM TRANSCEIVER, DIAGNOSE SYSTEM, CHK BATTERY, CHRG, CK SYSTEM TO FIND DRAW BY ISOLATING CIRCUITS Additional Information Part Back Order Indicator Y Part Back Order No. FC7494MO Part Back Order Date 09/22/2020 Part Back Order Miles 187 Part Back Odometer units M Battery Tester Code Supplier Return I Repair Authorization No. HV Battery Serial No.(Old-New) AIC Compressor Serial No. Claim Processing System Non Warranty Lease Repair Indicator N Diagnostic Labor Trouble Codes Transmission (Line Pressue in Psi) Toyota Motor Sales U.S.A. Inc. Claim Detail ASM Code 249 Technician No. Page 2 of 4 Printed 12/04/20 01 :34 PM Printed by 400388 465 Serial No. Stall in drive position Engine idling in drive position Stall in reverse position Engine idling in reverse position Replacement Parts Part No. Qty Description Unit Cost Core Amt Ext. Cost 1 86741-0E061 1 TRANSCEIVER, TELEMATICS $902.40 $0.00 $902.40 Part Mark-up % 70.9 Tax °/o Total Core Amt $0.00 Export Information FD Code Japan Type Class TWC No. Warranty Type TWC Invoice No. Processing Flag Invoice Date Distributor Comment Return to TMC N Return Reason - Return Comments Sublet Sublet Type Erovider Invoice No. Description Sublet Amt Davs Dailv Rate Reason Code Rental VIN Comment ame 1 RT - RENTAL fl 47185 MTRAC INV # $279.98 8 $35.00 LNP - PART 2T3K1 RFV4LCO81 194 47185 STK # BACK ORDER 202672 Total Sublet $279.98 Authorization Information Authorization Type G - DSPM Authorization No. 823279 Customer Relations Case No. Arbitration Case No. Technical Assistance Case No. 202700078 Legal Case No. Goodwill N Goodwill Reason - Goodwill Comments Total Claim Dealer % Dealer Amt Customer °/o Customer Amt Requested % Requested Amt Claim Processing System Toyota Motor Sales U.S.A. Inc. Page 3 of 4 Claim Detail Printed 12/04/20 01 :34 PM Printed by 400388 Labor $636.96 $0.00 $0.00 100% $636.96 Parts and Mark-up $1 ,542.20 $0.00 $0.00 100% $1 ,542.20 Sublet $279.98 $0.00 $0.00 100% $279.98 Total $2,459.14 $0.00 $0.00 $2,459.14 Paints T1 Code 05 - LACK/LOSS OF POWER T2 Code 50- FAULTY MACHINING, POOR FORMING T3 Codes Opcode Summary Main Opcode VWCICombo Description Labor Hrs 1 X 860991 OTHERS 4.0 Z Hours Total Labor Hrs. 4.0 Comments DatelTime Author Role Recipient Comment Claimant- - - Viewable 1 11/02/2020 02:27 PM TMS Warranty TMS Warranty Claimant Punch times attached are not legible - attach legible punch times. contact WA Y hotline for further assistance if needed 2 10/13/2020 08:48 AM TMS Warranty TMS Warranty Claimant Based on other Opcode; see POL 8.14 pg 5 for claim submission requirements,Y DSPM auth, ro, tech time, tech notes Fee Fee Type Fee Amt Invoice No. Provider Name Tow Miles Total Fee $0.00 Tire Tire Position Removed Tire Removed Tire Removed Tire Removed Tire Replacement Tire Replacement Tire Brand DOT Serial No Thread Depth (I32) Condition Code Brand DOT Serial No Employee Last Name First Name Company Divison Claim Processing System Toyota Motor Sales U.S.A. Inc. Page 4 of 4 Claim Detail Printed 12/04/20 01 :34 PM Printed by 400388 Judgment Condition Judqment Condition Approved Return Reason Condition Comment 1 P0391 - This claim contains a Repair Authorization. Y - 2 PR1 - Claim contains excessive Other599 opcode hrs. Y - Claim Errors Level Description Cost Summary Total Labor $636.96 Total Parts Cost $902.40 Requested Amount $2,459.14 Tax Amount $0.00 Total Sublet $279.98 Total Parts Mark-up $639.80 Approved Amount $2,459.14 Total Fees $0.00 ****END 0F REPORT**** Claim Processing System Toyota Motor Sales U.S.A. Inc. Page 1 of 2 Claim Detail Printed 12/04/20 01 :34 PM Printed by 400388 Claim Description Claimant 04364 MAITA'S Servicing Dealer 04364 MAITA'S Claim No. 283882 Status APPROVED TOYOTA/SACRAMENTO TOYOTA/SACRAMENTO RegionlArea 12 SAN FRANCISCO REGION Repair Pgm No. Transmit Date 09/13/2020 Status Date 09/13/2020 Repair Claim Type PRE-DELIVERY SERVICE Ext Ref No. VIN 3TMDZ5BN2LM098236 DOFU Repair Order No. Repair Date Repair Original Failed Part No. Main Opcode 001013 WVC PRE-DELIVERY SERVICE FOR USA ALL Hrs 0.9 ALTITUDES Combination Codes Total Combo Hrs 0.0 Z Hours Total Labor Hrs 0.9 Labor Rate $1 59.24 T1 Code - T2 Code - Open R0 Date Sublet Sublet Type Erovider Invoice No. Description Sublet Amt Davs Dailv Rate Reason Code Rental VIN Comment ame 1 GA - GAS W 2459074 Fun tank of gas $49.68 - Total Sublet $49.68 Comments DatelTime m m Recipient Comment Claimant- Viewable Judgment Condition Judqment Condition Approved Return Reason Condition Comment Cost Summary Total Labor $143.32 Total Parts Cost $0.00 Requested Amount $193.00 Tax Amount $0.00 Total Sublet $49.68 Total Parts Mark-up $0.00 Approved Amount $193.00 Total Fees $0.00 Claim Processing System Toyota Motor Sales U.S.A. Inc. Page 2 of 2 Claim Detail Printed 12/04/20 01:34 PM Printed by 400388 ****END OF REPORT**** Claim Processing System Report No: VIN 3TMDZSBN2LM098236 Vehicle Info Toyota Motor Sales U.S.A. Inc. System Inquiries Vin Inquiry Detail Page 1 of 3 Printed 12/04/20 01:35 PM Printed by 400388 WMI - VDS 3TM DZ5BN Selling Dealer 04364 MAITA'S TOYOTA/SACRAMENTO Serial No. 098236 Selling Dealer State CALIFORNIA DOFU 09/12/2020 Selling Dealer Country UNITED STATES 00420000 DOFU Mileage O Retail Date 09/12/2020 Odometer Unit Ml Retail Mileage 0 Model 10001 7 TACOMA P.O.E. Model Year 2020 Production Date 09/09/2020 Ext. Color 0040 SUPER WHITE Invoice Date 09/10/2020 Int. Color FD17 DARK CHARCOAL Shipment Date 08/01/2020 Transmission Type AUTOMATIC Sale Category Engine ZGRP337241 Company Sold Date Air Condition FACTORY Damage 0 Warranty Eligible Y TMS Effective Date Accessories Accessories 2T, BS, DK, FE, LF, MF, OC, TP Mg Completed Service Proqrams Open SSC/LSC false Lexus Personalized Settings false Mileage Discrepancy false Lexus Courtesy Maintenance false Claim History VIN 3TMDZ5BN2LM098236 Claim No. Claim Tvpe R0 No. Servicing M M Original Main Opcode M Labor fl flM E Mileage Failed Part m& Claim Processing System Toyota Motor Sales U.S.A. Inc. Page 2 of 3 Report No: System Inquiries Vin Inquiry Detail Printed 12/04/20 01 :35 PM Printed by 400388 Claim No. Claim Tvpe R0 No. Servicing Repair Repair Original Main Opcode Descr Labor fl fl Dealer Date Mileage Failed Part Hrs.& 285232 REGULAR 745433 04364 09/30/2020 196 86741 0E061 860991 OTHERS 4.0 05 50 283882 PRE-DELIVE 04364 0 001013 PRE-DELIVERY 0.9 RY SERVICE SERVICE FOR USA ALL ALTITUDESM CC Total Claim Part Labor Sublet Fee Good Auth Tvpe TWC No Approved Apporoved Date Amount Accepted Accepted Accepted Accepted will fly Amount Amount Amount Amount Flag N VEHICLE WOULD NOT $2,459.14 $1,542.20 $636.96 $279.98 $0.00 N G-DSPM 9382898 Taylre 11/1 7/2020 START - EXCESSIVE Eldard PARASITIC DRAW ON BATTERY/DIAGNOSE AND FOUND OPEN CIRCUIT IN DCM TRANSCEIVER/REPLACE DCM TRANSCEIVER, DIAGNOSE SYSTEM, CHK BATTERY, CHRG, CK SYSTEM TO FIND DRAW BY ISOLATING CIRCUITS N $193.00 $0.00 $143.32 $49.68 $0.00 System 09/1 3/2020 Repair Programs VIN 3TMDZ5BN2LM098236 Pgm Pgm Pgm Desc Main Completion Completion Servicing Type L Opcode Status Date Dealer Replacement Parts History VIN 3TMDZ5BN2LM098236 Claim No. Servicinq R0 No. Repair Repair Original Pgm Pgm Pgm Desc Dealer Date Mileage Failed Type L Part No. 285232 04364 745433 09/30/2020 196 86741 0E061 Replacement Part Cost Replacement Part Desc Replacement Part No. Claim Processing System Toyota Motor Sales U.S.A. Inc. Page 3 of 3 Report No: System Inquiries Vin Inquiry Detail Printed 12/04/20 01 :35 PM Printed by 400388 Replacement Replacement Replacement Part No. Part Desc Part Cost 86741 0E061 TRANSCEIVER, $902.40 TELEMATICS ****END 0F REPORT**** T3 :2 428761 Page 1 of 2 E Home TIs Service Lane TAs TQCN QAT ® TOYOTA "9'” "V “m““t “9°“ My ‘I'A TA Case Region TA My Dealers I I Case Information Condition Log TAS Case #: Callback:m Preferred TAE: Yes Created: Creator: Modified: Owner Name: QA Dept: Status: Pmmty: Suggestion Log Dealer: E E Region Code: Technician: Sales Manager: Service Manager: Parts Manager: Collision Manager: Collision Estimator: _ Collision Repair Technician: Repa'r Log Collision Refinish Technician: Preferred Contact: Alternate Contact: Vehicle Information VIN: TMDZSBN2LM09823 Division: TOYOTA Model: Tacoma Model Year: 2020 Repair Order: Odometer: Attachment“) Repair Date: 12/07/2020 Repair Attempts: l Customer Type: VOR: No Symptom Code: DTC: Cause Information Cause Component: n/a mseview kehiclq lService Histofl IloxotaCarel ICampaignlfillflarrantyllDealerllRegioiMJquDTcllTQCNl [Configure Forced Health Check] Reprogramming History Filter : IALL :l - - I« 4 p »I |25 ITotal 18 results found, displaying 1 to 18 "l“ "w "u. I Rm Dis'lw“ . . . . Iniflal System DTCs (links show stored Data# Source Connection Time Versuon Dealer Mlleage "c User HC DTC FFD) List U015587 , U0155 , U0142 , 12/07/2020 12:33:29 PM MAlTA'S [SACRAMENTO U0129 , P012015 , U0155 ,1 Tedish'eam CST 15.30.027 (04364) 1238 PBC Y "016387 I uo23A I [10235 I U0163 , 81660 12/03/2020 09:58:13 AM MAlTA'S [SACRAMENTO U0129 , U0142 , U0163872 Tedlsteam CST 15.30.027 (04364) 1238 PBC Y uo163 I ”023A I UOZ35 I 81’660 U1117 , UOlZO , U0327 , U0129 , 11/30/2020 11:49:05 AM MAlTA'S [SACRAMENTO BlSDB , U0142 , 31579 ,3 Tedlsteam cs1. 15.30.02? (04364) 1238 PBC Y uo16387 I UO23A , UO235 I U0163 , 31660 11/30/2020 10:44:49 AM MAITA'S [SACRAMENTO 4 Tedlsh'eam SI. 15.20.016 (04364) 1238 Y U016387 U1117 , U023A , U0163 , 81579 , 11/27/2020 09:39:14 AM MAlTA'S [SACRAMENTO 31660 , 31660 , U1117 , U0129 ,5 Tedlsh'eam SI. 15.20.016 (04364) 1233 PBC Y BISDB I 82788 I uo142 I P012015 , U0235 , U0100 https://t3.tms.toyota.com/t3Portal/appmanager/t3/1nt?_nfpb=true&_pageLabel=tas_dtc 12/7/2020 T3 :: 428761 6 10 11 12 13 14 15 16 17 18 Techstream Techstream Techstream Techstream Techstream Techstream Techstream Techstream Techstream Techstream Techstream Techstream Techstream Note: I P - Powertrain 11/25/2020 11:06:05 AM CST 1 1/24/2020 05 : 24:46 PM CST 1 1/21/2020 05 : 38:43 PM CST 11/20/2020 10: 12:37 AM CST 11/16/2020 09: 10:56 AM CST 09/29/2020 10 :49: 51 AM CDT 09/26/2020 12:40:33 PM CDT 09/25/2020 09:24:52 AM CDT 09/22/2020 05:10:21 PM CDT 09/22/2020 03:22:40 PM CDT 09/16/2020 11:31:22 AM CDT 01/01/2008 02:00:00 AM CST 01/01/2008 02:00:00 AM CST B -Body Systems C -Chassis 15.30.027 15.30.027 15.20.016 15.20.016 15.20.016 15.00.028 15.00.028 15.00.028 15.00.028 15.00.028 15.00.028 15.00.028 15.00.028 MAITA'S /SACRAMENTO (04364) MAITA'S /SACRAMENT0 (04364) MAITA'S /SACRAMENT0 (04364) MAITA'S /SACRAMENTO (04364) MAITA'S /SACRAMENT0 (04364) MAITA'S /5ACRAMENT0 (04364) MAITA'S /SACRAMENT0 (04364) MAITA'S /SACRAMENT0 (04364) MAITA'S /SACRAMENTO (04364) MAITA'S /5ACRAMENT0 (04364) MAITA'S /SACRAMENTO (04364) 1238 1238 1150 1143 1143 196 196 188 186 186 71 ‘ PBC PBC PBC PBC PBC PBC PBC Unknown Unknown HC -Hea|th Check Systems Page 2 of 2 U1117 , U0142 , U0129 , U016387 , U0235 , U0163 , U023A , B1579 , 31660 U0142 , u0129 , uo163s7, U0163 , u023A , U0235 , B1660 32786 , u0140 , U0129 , uo142, B1206 , U016387 , u0163, u023A , u0235 , 51660 32785 , U0140 U1117 , u0129 , u0142, P012015 , U016387 , U0235 , U0163 , U023A , 81660 , B1660 U016387 31660 U0100 U0142 , U0129 , U016387 , U0235 , U023A , U0163 , P01201C , Bl660 U0142 , U0129 , U016387 , U0163 , U023A , U0235 , P01201C , B1660 "s. © 2020 Toyota Motor Sales, Inc. https://t3.tms.toyota.com/t3Portal/appmanager/t3/int?_nfpb=true&_pageLabel=tas_dtc Feedback Privacy Policy Terms of Use 12/7/2020 Firefox lofl Dealer: MAITA'S TOYOTA/SACRAMENTO Mileage: 1238 Message Logs Log Type SystemDTC SystemDTC HealthCheck-PBC DTCFFD FileAttach VehicleConfiguration Time 12/03/2020 10:06:14 CST 12/03/2020 10:04: 59 CST 12/03/2020 10:02: 59 CST 12/03/2020 10:01:50 CST 12/03/2020 10:01: 16 CST 12/03/2020 09:58:13 CST FFD AvailableDTC U016387 U0235 U0163 31660 U0129 U0142 U023A U016387 U016387 on Car Yes Yes Yes Info Code Calibration IDs Calibration ID 8917F04020 892210407003 8953F0405000 8911F5801001 8646F0402100 896650410100 8966304B8100 FDC214820 FDC23.58.20 8934F040200 F152604430 8821F0405200 132.0.4500 8646G0402100 8380004N0101 886500406002 Connect Timestamp: 12/03/2020 09:58: 13 CST N0 NO N0 N0 NO N0 N0 N0 N0 N0 N0 https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Update Yes NO N0 N0 N0 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC U016387 U0235 U0163 B1660 Current/ Confirmed Pending History TestFailed Permanent U0129 U0142 U023A Close 12/4/2020, 1:56 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 12/03/2020 10:01:50 CST 7 DTC Code: U016387 Information Code: Confirmed 1 {Confirmed Confirmed Pendin Predictive Confirmed Short/LongJL Short Long g QM Info Code / Freeze Frame Data Parameter Units 0.0 ‘ Total Distance Traveled 1238 Total Distance Traveled - Unit r mile Close 1 ofl 12/4/2020, 1:57 PM Firefox lofl Dealer: MAITA'S TOYOTA/SACRAMENTO Mileage: 1238 Message Logs Log Type SystemDTC HealthCheck-PBC HealthCheck-PBC DTCFFD DTCFFD DTCFFD FileAttach SystemDTC VehicleConfiguration 11/30/2020 12:11:20 CST 11/30/2020 12:10:20 CST 11/30/2020 12:07: 18 CST 11/30/2020 12:06:08 CST 11/30/2020 12:06:06 CST 11/30/2020 12:06:05 CST 11/30/2020 12:05:26 CST 11/30/2020 11:49:54 CST 11/30/2020 11:49:05 CST Time https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 11/30/2020 11:49:05 CST FFD AvailableDTC U0163 U0235 U023A B15DB U1117 31660 U0120 U0129 B1579 U016387 U1117 U0142 U0327 U016387 BlSDB Bl7 U016387 on Car Yes Yes Yes Yes Yes Yes Yes Info Code Calibration IDs Calibration ID 8917F04020 892210407003 8953F0405000 8911F5801001 8646F0402100 896650410100 8966304B8100 FDC214820 FDC23.58.20 8934F040200 F152604430 8821F0405200 132.0.4500 8646G0402100 8380004N0101 886500406002 N0 N0 N0 N0 NO NO N0 N0 NO N0 N0 Update Yes NO N0 N0 NO Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC U0163 U0235 U023A B15DB U1117 51660 U0120 U0129 51579 U016387 U0142 U0327 Current/ Confirmed Pending History TestFailed Permanent 1><><‘><><><><‘><><>< Close 12/4/2020, 1:58 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 11/30/2020 12:06:08 CST 7 DTC Code: U016387 Information Code: Confirmed 1 {Confirmed Confirmed Pendin Predictive Confirmed Short/LongJL Short Long g QM Info Code / Freeze Frame Data Parameter Units 0.0 ‘ Total Distance Traveled 1194 Total Distance Traveled - Unit r mile Close 1 ofl 12/4/2020, 1:59 PM 3TMDZSBN2LM098236 DTC Detail lofl Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD DTC Code: B15DB Info Code / Freeze Frame Data Parameter Ignition Vehicle Speed Battery Voltage Active Dimmer Tail Light sw Reverse Signal Parking Brake Units MPH https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. Log Timestamp: 11/30/2020 12:06:06 CST Information Code: ON 13.5 OFF OFF OFF ‘ OFF 0.0 onrt to CSV I Close 12/4/2020, 1:59 PM 3TMDZSBN2LM098236 DTC Detail lofl Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD DTC Code: B1579 Info Code / Freeze Frame Data Parameter Battery Voltage Active Dimmer Tail Light sw Reverse Signal Parking Brake Ignition Vehicle Speed Units MPH https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. Log Timestamp: 11/30/2020 12:06:05 CST Information Code: 0.0 11.8 OFF OFF OFF OFF 0N onrt to CSV I Close 12/4/2020, 2:00 PM Firefox https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Connect Timestamp: 11/30/2020 10:44:49 CST Mileage: 1238 Message Logs Calibration IDs Log Type Time DTC FFD Available Info Code Calibration ID Update on Car _ _ SystemDTc égfo/ZOZO 10:45:47 U016387 Yes VehicleConfiguration égEO/zozo 10:44:49 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC Current/ Pending History TestFaiIed PermanentConfirmed 1 U016387 x - \ _ Ctose 1 ofl 12/4/2020, 2:01 PM Firefox 10f2 Dealer: MAITA'S TOYOTA/SACRAMENTO Mileage: 1238 Message Logs Log Type SystemDTC SystemDTC HealthCheck-PBC DTCFFD HealthCheck-PB DTCFFD HealthCheck-PBC FiIeAttach VehicleConfiguration Time 11/27/2020 10:27:40 CST 11/27/2020 10:20:49 CST 11/27/2020 10: 10:52 CST 11/27/2020 10:09:44 CST 11/27/2020 09: 50:24 CST 11/27/2020 09:49:41 CST 1 1/27/2020 09:43 : 20 CST 11/27/2020 09:40:31 CST 1 1/27/2020 09:39: 14 CST https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 11/27/2020 09:39: 14 CST FFD AvailableDTC B1660 P012015 U0129 U0163 U0235 U1117 Bl660 U0100 B1579 U1117 U0142 U023A B15DB P012015 U0142 U0129 U1117 U1117 B1660 U0235 U0163 U023A P012015 P912015 U0142 U1117 B1660 U1117 U023A U0129 U0163 U0235 32788 on Car Yes Yes Yes Yes Info Code Calibration IDs Calibration ID 8917F04020 8953F0405000 892210407003 8646F0402100 8911F5801001 896650410100 8966304B8100 F152604430 8934F040200 8821F0405200 8646G0402100 8380004N0101 886500406002 N0 NO N0 N0 N0 N0 N0 N0 N0 Update Yes N0 N0 N0 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC 31660 Current/ Confirmed Pending History TestFailed Permanent 12/4/2020, 2:02 PM Firefox 20f2 P012015 U0129 U0163 U0235 U1117 U0100 B1579 U1117 U0142 U023A B15DB B1660 32788 x 'x Ax x https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... 'x x ‘x x x x Close 12/4/2020, 2:02 PM 3TMDZSBN2LM098236 DTC Detail Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD DTC Code: P012015 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. Log Timestamp: 11/27/2020 10:09:44 CST Information Code: Confirmed Confirmed Confirmed . . . . [Short/LongH Short 1L Long J[Pendlng][Predlctlve] [Confirmed] onrt to CSV Info Code / Freeze Frame Data Parameter Accelerator Position Sensor No.2 Fully Closed Learn Value Throttle Sensor Position Throttle Position Sensor No.1 Voltage Throttle Position Sensor No.2 Voltage Throttle Position Command Throttle Position Sensor Open Position No.1 Throttle Position Sensor Open Position No.2 Throttle Motor Current Throttle Motor Duty Ratio Throttle Motor Duty Ratio (Open) Throttle Motor Duty Ratio (Close) Throttle Position Sensor Fully Closed Learn Value +BM Voltage Actuator Power Supply Throttle Air Flow Learn Value (Area 1) Throttle Air Flow Learn Value (Area 2) Throttle Air Flow Learn Value (Area 3) Throttle Air Flow Learn Value (Calculated Value) Throttle Air Flow Learn Value (Atmosphere Pressure Offset Value) Low Revolution Control N Range Status Engine Stall Control F/B Flow Nm ISC F/B Learn Torque ISC Total AUXS Torque 02 Sensor Heater B152 Previous Trip Eng Oil Temp Ambient Temp for A/C Nm Nm Previous Trip Ambient Temp A/F Learn Value Idle Bank 1 A/F Learn Value Low Bank 1 A/F Learn Value Low Bank 2 A/F Learn Value Mid No.1 Bank 1 A/F Learn Value Mid No.1 Bank 2 A/F Learn Value Mid No.2 Bank 1 A/F Learn Value Mid No.2 Bank 2 A/F Learn Value High Bank 1 A/F Learn Value High Bank 2 A/F Learn Value Low (Dual/Port) Bank 1 A/F Learn Value Low (Dual) Bank 2 A/F Learn Value Mid (Dual) No.1 Bank 2 A/F Learn Value Mid (DuaI/Port) No.2 Bank 1 A/F Learn Value Mid (Dual) No.2 Bank 2 10f6 0.0 39.5 86.6 4.980 4.980 0.898 0.937 2.050 0.0 18.0 0.625 4.035 OFF 0.89 0.98 0.99 0.85 1.02 OFF ON 50.00 1.00 57.37 Not Act 176 43 77 3.1 2.3 8.5 -0.4 7.0 -5.1 3.5 0.7 4.6 1.9 0.0 -3.2 -1.2 12/4/2020, 2:02 PM 3TMDZSBN2LM098236 DTC Detail 20f6 A/F Learn Value High (Dual/Port) Bank 1 A/F Learn Value High (Dual) Bank 2 Compression Leakage Count Rough Idle Status Plural Cylinders Rough Idle Sport Shift Up SW Total Distance Traveled Total Distance Traveled - Unit Vehicle Speed Engine Speed Accelerator Position Sensor No.2 Voltage °/o Accelerator Position Sensor No.1 Voltage Accelerator Position Sensor No.2 Voltage Accelerator Idle Position Long FT B251 Long FT B152 ACIS VSV Motor Duty Ratio Exhaust VVT Hold Learn Value Bank 1 Exhaust VVT Hold Learn Value Bank 2 Exhaust VVT Change Angle Bank 1 Exhaust VVT OCV Control Duty Ratio Bank 2 Intake VVT Target Angle Bank 1 Intake VVT Target Angle Bank 2 Exhaust VVT Target Angle Bank 1 TC Terminal MIL ON Run Distance Running Time from MIL ON Time after DTC Cleared Distance from DTC Cleared Warmup Cycle Cleared DTC Distance Traveled from Last Battery Cable Disconnect IG OFF Elapsed Time Soak IC Current Timer Value Soak IC First Start Time Soak Timer Start History https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. V °/o r °/o M PH rpm °/o °/o % 0/0 0/0 °/o DegFR 0/0 DegFR DegFR DegFR mile min min mile mile min sec min Ignition Trigger Count Misfire Count Cylinder #1 Misfire Count Cylinder #2 Misfire Count Cylinder #3 Misfire Count Cylinder #4 Misfire Count Cylinder #5 Misfire Count Cylinder #6 All Cylinders Misfire Count Misfire RPM rpm Misfire Load Misfire Margin Catalyst OT Misfire Fuel Cut Catalyst OT Misfire Fuel Cut History Catalyst OT Misfire Fuel Cut Cylinder #1 Catalyst OT Misfire Fuel Cut Cylinder #2 Catalyst OT Misfire Fuel Cut Cylinder #3 A/F Learn Value High (Port) Bank 2 °/o °/o °/o Engine Speed (Starter Off) rpm -2.0 0.0 0 Normal OFF OFF 0 -No Data- 0 0 31.7 0.800 1.601 ON -3.907 0.000 0.00 73.1 70.4 0.0 16.2 30.0 30.0 OFF OOOOOO 0 0.000 Unknown Unknown OOOOOOOOOOO Avail OFF OFF OFF OFF -2.0 12/4/2020, 2:02 PM 3TMDZSBN2LM098236 DTC Detail 3of6 Starter Count Run Distance of Previous Trip Engine Starting Time Calculate Load Vehicle Load Mass Air Flow Sensor Atmospheric Pressure Coolant Temperature Target Air-Fuel Ratio A/F (02) Lambda Sensor BlSl 02 Sensor Heater BZSZ 02 Sensor Heater Current Value BlSZ 02 Sensor Heater Current Value BZSZ Long FT BlSl Long FT B252 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. ‘ mile ms % °/o gm/sec psi(gauge) F °/o °/o Total Fl' Bank 1 Total FI' Bank 2 Fuel System Status Bank 1 Fuel System Status Bank 2 Ignition Timing Cylinder #1 Knock F/B Value Knock Correct Learn Value Idle Spark Advance Control Cylinder #1 Idle Spark Advance Control Cylinder #2 Idle Spark Advance Control Cylinder #3 Idle Spark Advance Control Cylinder #4 Idle Spark Advance Control Cylinder #5 Idle Spark Advance Control Cylinder #6 Mass Air Flow Circuit Intake VVT Hold Correct Learn Value Bank 1 (Area 1) Intake VVT Hold Correct Learn Value Bank 1 (Area 2) Intake VVT OCV Control Duty Ratio Bank 1 Intake VVT OCV Control Duty Ratio Bank 2 Catalyst Temperature BlSl Catalyst Temperature BZSl deg deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) Catalyst Temperature B152 Catalyst Temperature B252 Starter SW A/F Learn Value High (Port) Bank 1 Low Revolution for Engine Start Fuel Cut Elapsed Time Previous Trip Coolant Temp Previous Trip Intake Temp SEC Engine Oil Temperature A/F Learn Value Mid (DuaI/Port) No.1 Bank 1 Rough Idle Cylinder #1 Rough Idle Cylinder #2 Rough Idle Cylinder #3 Rough Idle Cylinder #4 Rough Idle Cylinder #5 Rough Idle Cylinder #6 Alternator Output Duty Ratio °/o Alternator Voltage - Non Active Test 0.00 0 0.0 0.0 0.51 0 45 0.380 0.997 Not Act 0.000 0.000 -7.032 0.000 0.000 0.000 Unused Unused 5.0 0.0 26.0 0.00 0.00 0.00 0.00 0.00 0.00 Normal 76.0 72.1 39.5 39.5 -40.0 -40.0 -40.0 -40.0 OFF -5.9 OFF 0 176 104 43 -7.5 OFF OFF OFF OFF OFF OFF 0.0 13.665 12/4/2020, 2:02 PM 3TMDZSBN2LM098236 DTC Detail 4of6 Voltage of Alternator Brake Override System Immobiliser Fuel Cut Status Immobiliser Fuel Cut History https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. Fuel Cut Condition Idle Fuel Cut TAU Fuel Cut Electrical Load Signal No.3 Key Unlock Signal Engine Speed Cylinder #1 Engine Speed Cylinder #2 Engine Speed Cylinder #3 Engine Speed Cylinder #4 Engine Speed Cylinder #5 Engine Speed Cylinder #6 Average Engine Speed of All Cylinder A/F Sensor Determination (Worst Value) Bank 1 A/F Sensor Determination (Worst Value) Bank 2 Engine Speed Fluctuation Average (Worst Value) Cylinder #1 Engine Speed Fluctuation Average (Worst Value) Cylinder #2 Engine Speed Fluctuation Average (Worst Value) Cylinder #3 Engine Speed Fluctuation Average (Worst Value) Cylinder #4 Engine Speed Fluctuation Average (Worst Value) Cylinder #5 Engine Speed Fluctuation Average (Worst Value) Cylinder #6 A/F Sensor Determination (Worst Value) (Port) Bank 1 A/F Sensor Determination (Worst Value) (Port) Bank 2 rpm rpm rpm rpm rpm rpm rpm Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #1 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #2 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #3 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #4 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #5 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #6 Received MIL from ECT Output Axis Speed NT Sensor Speed rpm ‘ rpm Shift SW Status (P Range) Shift SW Status (R Range) Shift SW Status (N Range) Shift SW Status (N,P Range) Shift SW Status (N,P Range) Supported Fuel Pump Control Duty Ratio Injector Cylinder #1 (Port) Injection Volume Cylinder #1 Target Fuel Pressure Offset Injection Volume Low Fuel Pressure Sensor High Fuel Pressure Sensor High Pressure Fuel Pump Duty Ratio (D4) High Pressure Fuel Pump Discharge Rate Injection Mode Injection Switching Status Injection Timing Cylinder #1 (D4) 0/0 U S m | °/o °/o pgg M Pa °/o m | deg (CA) Injection Time Cylinder #1 (D4) US 0.00 OFF OFF OFF ON OFF OFF OFF ON 51199 51199 51199 51199 51199 51199 51199 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 OFF 0N OFF OFF 0N Supp 29.1 0.000 0.0 0.0 90.4 0.322 0.0 0.000 Port NG 0.0 12/4/2020, 2:02 PM 3TMDZSBN2LM098236 DTC Detail 50f6 Current Fuel Type Exhaust VVT OCV Control Duty Ratio Bank 1 Shift SW Status (Neutral) Supported 4WD SW Stop Light SW Immobiliser Communication Cruise Main SW Closed Throttle Position SW Catalyst OT Misfire Fuel Cut Cylinder #4 Accelerator Position Sensor No.1 Fully Closed Learn Value Engine Starting Torque Control Count Throttle Position Sensor No.1 Voltage % Throttle Position Sensor No.2 Voltage % System Guard Open Side Malfunction Throttle Request Position Target Fuel Pressure (High) Target Fuel Pressure (High) Supported Target Fuel Pressure (Low) / Target Fuel Pressure 2 Target Fuel Pressure (Low) / Target Fuel Pressure 2 Supported Fuel Pressure (High) Fuel Pressure (High) Supported Fuel Pressure (Low) / Fuel Pressure 2 Fuel Pressure (Low) / Fuel Pressure 2 Supported VSV for Vent Valve Vacuum Pump IG-ON Coolant Temperature https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. l deg V % 0/0 p99 p99 p99 pfig Initial Engine Coolant Temperature IG-ON Intake Air Temperature Initial Engine Intake Air Temperature Battery Voltage BA‘I‘I’ Voltage Glow Indicator Supported Accelerator Position Accelerator Position Sensor No.1 Voltage % Sport Shift Down SW Shift SW Status (S Range) Shift SW Status (D Range) A/T Oil Temperature No.1 Drive Mode Status Power Mode SW Lock Up Status Shift Status Fuel Remaining Volume Intake Air Temperature Ambient Temperature Engine Run Time ISC F/B Torque Sum of ISC F/B Torque (Recent) ISC AUXS Torque (Alternator) ISC AUXS Torque (Air Conditioner) Throttle Air Flow F/B Value Throttle Position L/s deg Gasoline/petrol 12.9 Unsupp OFF OFF ON OFF ON OFF 19.5 0 99.6 99.6 OFF OFF 0.898 1740 Supp 77 Supp 46 Supp 90 Supp OFF OFF 44.2 44.2 43.2 43.2 5.7 5.615 Unsupp 0.0 16.0 OFF OFF OFF -40.0 Normal OFF OFF lst 5 43 43 0 0.00 1.00 3.00 0.00 -125 86.99 12/4/2020, 2:02 PM 3TMDZSBN2LM098236 DTC Detail 6of6 EVAP (Purge) VSV A/F(OZ)LambdaSensorBZSl A/F(OZ)SensorVokage BlSl A/F(02)SensorVoRage B251 A/F (02) Sensor Current BlSl A/F (02) Sensor Current BZSl A/F (OZ) Sensor Heater Duty Ratio B151 A/F (02) Sensor Heater Duty Ratio BZSl 02 SensorVoRage BlSZ 02 SensorVoRage BZSZ 02 SensorIn1pedance BlSZ 02 SensorIn1pedance BZSZ Short Fl' BlSl Short Fl' BZSl Short FT B152 Short FI’ BZSZ VVT Advance Fail Intake VVT Hold Correct Learn Value Bank 2 (Area 1) Intake VVT Hold Correct Learn Value Bank 2 (Area 2) Intake VVT Change Angle Bank 1 Intake VVT Change Angle Bank 2 Exhaust VVT Change Angle Bank 2 Exhaust VVT Target Angle Bank 2 Power Steering SW Neutral Position SW Catalyst OT Misfire Fuel Cut Cylinder #5 Catalyst OT Misfire Fuel Cut Cylinder #6 A/F Learn Value Idle (Port) Bank 1 A/F Learn Value Idle (Port) Bank 2 A/F Learn Value Low (Port) Bank 1 A/F Learn Value Low (Port) Bank 2 A/F Learn Value Mid No.1 (Port) Bank 1 A/F Learn Value Mid No.1 (Port) Bank 2 A/F Learn Value Mid No.2 (Port) Bank 1 A/F Learn Value Mid No.2 (Port) Bank 2 Engine Start Hesitation A/F Learn Value Idle Bank 2 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. J 0/0 < mA mA °/o °/o ohm ohm 0/0 0/0 °/o °/o °/o °/o DegFR DegFR DegFR DegFR °/o % °/o °/o °/o % °/o _ °/o 0/0 0.0 0.999 3.279 3.286 0.000 0.000 0.0 0.0 0.000 0.000 21247.67 21247.67 0.000 0.000 0.000 0.000 OFF 77.6 74.8 0.0 0.0 0.0 0.0 OFF ON OFF OFF -6.3 -4.0 -6.7 -3.2 -5.9 -2.0 -5.9 -2.0 OFF 6.2 Close 12/4/2020, 2:02 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 11/27/2020 09:49:41 CST 7 DTC Code: P012015 Information Code: Confirmed Confirmed Confirmed . . . . [Short/LongH Short 1L Long J[Pend|ng] [Predictive] [Confirmed] gport t0 CSV Info Code / Freeze Frame Data Parameter Units 0.0 fi‘ A/F (02) Sensor Current B151 mA 0.000 A/F (02) Sensor Current BZSl mA 0.000 A/F (02) Sensor Heater Duty Ratio B151 °/o 0.0 02 Sensor Heater Current Value BZSZ A 0.000 Short FI' BlSZ % 0.000 Short FT B282 % 0.000 Long FT B181 7% -7.032 Long FT B251 % -3.907 Long FT B152 % 0.000 Long FT B282 % 0.000 Knock F/B Value deg (CA) 0.0 Knock Correct Learn Value deg (CA) 26.0 Idle Spark Advance Control Cylinder #1 deg (CA) 0.00 Idle Spark Advance Control Cylinder #2 deg (CA) 0.00 Idle Spark Advance Control Cylinder #3 deg (CA) 0.00 Idle Spark Advance Control Cylinder #4 deg (CA) 0.00 Idle Spark Advance Control Cylinder #5 deg (CA) 0.00 Idle Spark Advance Control Cylinder #6 deg (CA) 0.00 Mass Air Flow Circuit Normal ACIS VSV Motor Duty Ratio % 0.00 Intake VVT Hold Correct Learn Value Bank 2 (Area 2) % 74.8 Exhaust VVT Change Angle Bank 1 LegFR 0.0 Ignition Trigger Count 0 Misfire Count Cylinder #1 0 Misfire Count Cylinder #2 0 Misfire Count Cylinder #3 0 Misfire Count Cylinder #4 0 Misfire Count Cylinder #5 0 Misfire Count Cylinder #6 0 All Cylinders Misfire Count 0 Misfire RPM rpm 0 Misfire Load % 0 Misfire Margin r % 0 Catalyst OT Misfire Fuel Cut 7 Avail Catalyst OT Misfire Fuel Cut History OFF Catalyst OT Misfire Fuel Cut Cylinder #1 OFF Catalyst OT Misfire Fuel Cut Cylinder #5 r OFF Catalyst OT Misfire Fuel Cut Cylinder #6 OFF A/F Learn Value Idle (Port) Bank 1 % -6.3 A/F Learn Value Idle (Port) Bank 2 % -4.0 g A/F Learn Value Low (Port) Bank 1 r % -6.7 A/F Learn Value Low (Port) Bank 2 % -3.2 ‘ 1 of 6 12/4/2020, 2:03 PM 3TMDZSBN2LM098236 DTC Detail 20f6 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. A/F Learn Value Mid No.1 (Port) Bank 1 ‘ % I -5.9 A/F Learn Value High (Port) Bank 2 % -2.0 Engine Speed (Starter Off) rpm 0 Starter Count 0 Run Distance of Previous Trip mile 0.00 Engine Starting Time ms 0 A/F Learn Value Low Bank 1 % 2.3 A/F Learn Value Low Bank 2 % 8.5 A/F Learn Value Low (Dual/Port) Bank 1 % -4.0 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #1 0.00 Intake VVT Hold Correct Learn Value Bank 1 (Area 1) % 76.0 Intake VVT Hold Correct Learn Value Bank 1 (Area 2) % 72.1 Intake VVT Hold Correct Learn Value Bank 2 (Area 1) % 77.6 Vehicle Speed MPH 0 Engine Run Time sec 0 IG-ON Coolant Temperature F 44.2 Initial Engine Coolant Temperature F 44.2 IG-ON Intake Air Temperature F 43.2 Initial Engine Intake Air Temperature ‘ F 43.2 Throttle Motor Duty Ratio (Open) % 0 Throttle Motor Duty Ratio (Close) % 0 Throttle Position Sensor Fully Closed Learn Value V 0.625 +BM Voltage {L 4.035 Actuator Power Supply OFF Throttle Air Flow Learn Value (Area 1) 0.89 Throttle Air Flow Learn Value (Area 2) 0.98 Throttle Air Flow Learn Value (Area 3) 7 0.99 Throttle Air Flow Learn Value (Calculated Value) 0.85 Throttle Air Flow Learn Value (Atmosphere Pressure Offset Value) 7 1.02 Low Revolution Control 7 OFF N Range Status ON Engine Stall Control F/B Flow Nm 50.00 ISC F/B Learn Torque Nm 1.00 ISC Total AUXS Torque Nm 57.37 ISC F/B Torque Nm 0.00 Sum of ISC F/B Torque (Recent) Nm 1.00 ISC AUXS Torque (Alternator) Nm 3.00 ISC AUXS Torque (Air Conditioner) Nm 0.00 Injection Volume % 0.0 Low Fuel Pressure Sensor psig 90.4 High Fuel Pressure Sensor MPa 0.322 High Pressure Fuel Pump Duty Ratio (D4) °/o 0.0 High Pressure Fuel Pump Discharge Rate ml 0.000 Injection Mode Port Injection Switching Status NG Injection Timing Cylinder #1 (D4) deg (CA) 0.0 Injection Time Cylinder #1 (D4) us 0 Current Fuel Type Gasoline/petrol EVAP (Purge) VSV % 0.0 Target Air-Fuel Ratio ‘ 0.380 A/F (02) Lambda Sensor BlSl ‘ 0.997 A/F (02) Lambda Sensor BZSl ‘ 0.999 A/F (02) Sensor Voltage B151 V 3.279 12/4/2020, 2:03 PM 3TMDZSBN2LM098236 DTC Detail 3of6 A/F (02) Sensor Voltage B251 Catalyst OT Misfire Fuel Cut Cylinder #2 Catalyst OT Misfire Fuel Cut Cylinder #3 Catalyst OT Misfire Fuel Cut Cylinder #4 A/F Learn Value Mid No.2 (Port) Bank 2 A/F Learn Value High (Port) Bank 1 Fuel Cut Elapsed Time Previous Trip Coolant Temp Previous Trip Intake Temp Engine Oil Temperature Previous Trip Eng Oil Temp Ambient Temp for A/C Previous Trip Ambient Temp A/F Learn Value Idle Bank 1 A/F Learn Value Idle Bank 2 A/F Learn Value Mid No.1 Bank 1 A/F Learn Value Mid No.1 Bank 2 A/F Learn Value Mid No.2 Bank 1 A/F Learn Value Mid No.2 Bank 2 A/F Learn Value High Bank 1 A/F Learn Value Mid (DuaI/Port) No.2 Bank 1 Total Distance Traveled - Unit Engine Speed Calculate Load Vehicle Load Mass Air Flow Sensor Atmospheric Pressure Coolant Temperature Intake Air Temperature Ambient Temperature https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. rpm % 0/0 gm/sec psi(gauge) F BA‘I'I' Voltage Glow Indicator Supported Accelerator Position Accelerator Position Sensor No.1 Voltage °/o Accelerator Position Sensor No.2 Voltage % Accelerator Position Sensor No.1 Voltage Accelerator Position Sensor No.2 Voltage Accelerator Idle Position Accelerator Position Sensor No.1 Fully Closed Learn Value Accelerator Position Sensor No.2 Fully Closed Learn Value Engine Starting Torque Control Count Throttle Position Sensor No.1 Voltage % Throttle Position Sensor No.2 Voltage % F F V ‘ deg deg °/o ‘ °/o System Guard Open Side Malfunction Throttle Request Position Throttle Sensor Position Throttle Position Sensor No.1 Voltage Throttle Position Sensor No.2 Voltage Throttle Position Command Throttle Motor Duty Ratio Throttle Air Flow F/B Value Th rottle Position 3.286 OFF OFF OFF -2.0 -5.9 176 104 43 176 43 77 3.1 6.2 -0.4 7.0 -5.1 3.5 0.7 -3.2 -No Data- 0 0.0 0.0 0.51 0 45 43 43 5.615 Unsupp 0.0 16.0 31.7 0.800 1.601 ON 19.5 39.5 0 99.6 99.6 OFF OFF 0.898 86.6 4.980 4.980 0.898 18.0 -125 86.99 12/4/2020, 2:03 PM 3TMDZSBN2LM098236 DTC Detail 4of6 Target Fuel Pressure (High) Target Fuel Pressure (High) Supported Target Fuel Pressure (Low) / Target Fuel Pressure 2 Target Fuel Pressure (Low) / Target Fuel Pressure 2 Supported A/F (02) Sensor Heater Duty Ratio B251 VVT Advance Fail Intake VVT Change Angle Bank 2 Intake VVT OCV Control Duty Ratio Bank 1 Intake VVT OCV Control Duty Ratio Bank 2 Exhaust VVT Hold Learn Value Bank 1 Exhaust VVT Hold Learn Value Bank 2 Exhaust VVT Change Angle Bank 2 Exhaust VVT OCV Control Duty Ratio Bank 1 Exhaust VVT OCV Control Duty Ratio Bank 2 Intake VVT Target Angle Bank 1 Intake VVT Target Angle Bank 2 Exhaust VVT Target Angle Bank 1 Exhaust VVT Target Angle Bank 2 Catalyst Temperature BlSl Catalyst Temperature B251 Catalyst Temperature B152 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. pfig PSig 0/0 DegFR °/o °/o °/o °/o DegFR °/o 0/0 DegFR DegFR DegFR DegFR Catalyst Temperature B282 Starter SW 'l'l'l'l'l'l Power Steering SW Neutral Position SW Shift SW Status (Neutral) Supported 4WD SW Stop Light SW Immobiliser Communication Cruise Main SW Closed Throttle Position SW TC Terminal MIL ON Run Distance Running Time from MIL ON Time after DTC Cleared Distance from DTC Cleared Warmup Cycle Cleared DTC Distance Traveled from Last Battery Cable Disconnect IG OFF Elapsed Time Soak IC Current Timer Value Soak IC First Start Time Soak Timer Start History Total Distance Traveled mile min min mile mile min sec min Battery Voltage Throttle Position Sensor Open Position No.1 Throttle Position Sensor Open Position No.2 Throttle Motor Current Fuel Pressure (High) Fuel Pressure (High) Supported Fuel Pressure (Low) / Fuel Pressure 2 Fuel Pressure (Low) / Fuel Pressure 2 Supported VSV for Vent Valve Vacuum Pump 1740 Supp 77 SUPP 0.0 OFF 0.0 39.5 39.5 73.1 70.4 0.0 12.9 16.2 30.0 30.0 0.0 0.0 -40.0 -40.0 -40.0 -40.0 OFF OFF ON Unsupp OFF OFF ON OFF OFF OOOOOO 0 0.000 Unknown Unknown O 5.7 0.937 2.050 0.0 46 Supp 9o Supp OFF OFF 12/4/2020, 2:03 PM 3TMDZSBN2LM098236 DTC Detail 50f6 Fuel Pump Control Duty Ratio Injector Cylinder #1 (Port) Injection Volume Cylinder #1 Target Fuel Pressure Offset Short Fl" BlSl A/F Learn Value Mid No.1 (Port) Bank 2 A/F Learn Value Mid No.2 (Port) Bank 1 Engine Start Hesitation Low Revolution for Engine Start A/F Learn Value High Bank 2 A/F Learn Value Low (Dual) Bank 2 A/F Learn Value Mid (DuaI/Port) No.1 Bank 1 A/F Learn Value Mid (Dual) No.1 Bank 2 A/F Learn Value Mid (Dual) No.2 Bank 2 A/F Learn Value High (DuaI/Port) Bank 1 A/F Learn Value High (Dual) Bank 2 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. ‘ °/o US m | % °/o °/o °/o l °/o °/o % 0/0 °/o °/o % Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #4 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #5 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #6 Received MIL from ECT Output Axis Speed NT Sensor Speed Shift SW Status (P Range) Shift SW Status (R Range) Shift SW Status (N Range) Shift SW Status (N,P Range) Shift SW Status (N,P Range) Supported Sport Shift Up SW Sport Shift Down SW rpm rpm Shift SW Status (S Range) Shift SW Status (D Range) A/T Oil Temperature No.1 Drive Mode Status Power Mode SW Lock Up Status Shift Status Fuel Remaining Volume 02 Sensor Voltage B152 02 Sensor Voltage BZSZ 02 Sensor Impedance B152 OZ Sensor Impedance B252 02 Sensor Heater BlSZ 02 Sensor Heater BZSZ 0/0 ohm ohm 02 Sensor Heater Current Value BlSZ Short Fl' B251 Total FT Bank 1 Total FT Bank 2 Fuel System Status Bank 1 Fuel System Status Bank 2 Ignition Timing Cylinder #1 Intake VVT Change Angle Bank 1 Compression Leakage Count ‘ 0/0 deg DegFR Rough Idle Status 29.1 0.000 0.0 0.000 -2.0 -5.9 OFF OFF 4.6 1.9 0.0 -1.2 -2.0 0.0 0.00 0.00 0.00 OFF 0 O ON OFF OFF ON SUPP OFF OFF OFF OFF -40.0 Normal OFF OFF lst 5 0.000 0.000 21247.67 21247.67 Not Act Not Act 0.000 0.000 0.000 0.000 Unused Unused 5.0 0.0 0 Normal 12/4/2020, 2:03 PM 3TMDZSBN2LM098236 DTC Detail 6of6 Plural Cylinders Rough Idle Rough Idle Cylinder #1 Rough Idle Cylinder #2 Rough Idle Cylinder #3 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. Rough Idle Cylinder #4 Rough Idle Cylinder #5 Rough Idle Cylinder #6 Alternator Output Duty Ratio Alternator Voltage - Non Active Test ‘ V Voltage of Alternator V Brake Override System ‘ Immobiliser Fuel Cut Status Immobiliser Fuel Cut History Fuel Cut Condition Idle Fuel Cut TAU Fuel Cut Electrical Load Signal No.3 Key Unlock Signal Engine Speed Cylinder #1 rpm Engine Speed Cylinder #2 rpm Engine Speed Cylinder #3 rpm Engine Speed Cylinder #4 rpm Engine Speed Cylinder #5 rpm Engine Speed Cylinder #6 rpm Average Engine Speed of All Cylinder rpm A/F Sensor Determination (Worst Value) Bank 1 A/F Sensor Determination (Worst Value) Bank 2 Engine Speed Fluctuation Average (Worst Value) Cylinder #1 Engine Speed Fluctuation Average (Worst Value) Cylinder #2 Engine Speed Fluctuation Average (Worst Value) Cylinder #3 Engine Speed Fluctuation Average (Worst Value) Cylinder #4 Engine Speed Fluctuation Average (Worst Value) Cylinder #5 Engine Speed Fluctuation Average (Worst Value) Cylinder #6 A/F Sensor Determination (Worst Value) (Port) Bank 1 A/F Sensor Determination (Worst Value) (Port) Bank 2 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #2 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #3 OFF OFF OFF OFF OFF OFF OFF OD 13.665 000 OFF OFF OFF ON OFF OFF OFF ON 51199 51199 51199 51199 51199 51199 51199 000 000 QOO 000 000 QOO QOO 000 000 QOO 000 QOO Close 12/4/2020, 2:03 PM Firefox 10f2 Dealer: MAITA'S TOYOTA/SACRAMENTO Mileage: 1238 Message Logs Log Type HealthCheck-PBC SystemDTC HealthCheck-PBC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC SystemDTC Time 11/25/2020 15: CST 11/25/2020 15: CST 11/25/2020 15: CST 11/25/2020 11 CST 11/25/2020 11 CST 11/25/2020 11: CST 11/25/2020 11 CST 11/25/2020 11 CST 11/25/2020 11 CST 11/25/2020 11 CST 11/25/2020 11 CST 11/25/2020 11 CST 11/25/2020 11 CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 11/25/2020 11: CST 09:21 07:15 04:24 :47:28 :47:O3 46:38 :44:56 :44:21 :43:39 :43:08 :42:36 :42:10 :40:03 39:09 37:54 37:19 36:12 34:50 34:14 33:41 32:14 31:40 31:13 30:44 30:20 DTC B1579 U1117 U1117 B1579 U1117 U1117 B1579 https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 11/25/2020 11:06:05 CST FFD Available on Car Yes Yes YeS Info Code Calibration IDs Calibration ID 8917F04020 8953F0405000 892210407003 8646F0402100 8911F5801001 896650410100 896630438100 FDC214820 FDC23.58.20 F152604430 8934F040200 132.0.4500 8821F0405200 8646G0402100 8380004N0101 886500406002 Update No N0 N0 No No N0 N0 No No N0 N0 N0 Yes N0 N0 N0 12/4/2020, 2:06 PM Firefox https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... 11/25/2020 11:29:54SystemDTC CST SystemDTC éé/TZWZOZO 11:18:44 u016387 Yes 11/25/2020 11:16:02SystemDTC CST SystemDTC 11/25/2020 11:12:31 31660 ‘CST U0142 U0129 SystemDTC 11/25/2020 11.11.38 UO23ACST r 7 U0235 U0163 U023A U016387 Yes U0142 HealthCheck-PBC (1233/2020 11'10'42 u0235 81660 U0129 U0163 DTCFFD éé/TZS/ZOZO 11:09:36 ”315387 Yes VehicleConfiguration (1:;425/2020 11:06:05 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC Current/Confirmed Pending History TestFailed Permanent 81579 U 1 1 17 U016387 Bl660 A > U0142 - - U0129 U023A - - u0235 - ‘- U0163 - - ><><>< I >< I ><'>< ><‘>< ><‘>< I Close 2 of 2 12/4/2020, 2:06 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 11/25/2020 11:09:36 CST 7 DTC Code: U016387 Information Code: Confirmed 1 {Confirmed Confirmed Pendin Predictive Confirmed Short/LongJL Short Long g QM Info Code / Freeze Frame Data Parameter Units 0.0 ‘ Total Distance Traveled 1194 Total Distance Traveled - Unit r mile Close 1 of 1 12/4/2020, 2:06 PM Firefox lofl Dealer: MAITA'S TOYOTA/SACRAMENTO Mileage: 1238 Message Logs Log Type DTCFFD SystemDTC HealthCheck-PBC HealthCheck-PBC FileAttach VehicleConfiguration Time 11/24/2020 17:33:47 CST 11/24/2020 17:33:08 CST 11/24/2020 17:31:51 CST 11/24/2020 17:26:37 CST 11/24/2020 17:25:46 CST 11/24/2020 17:24:46 CST https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 11/24/2020 17:24:46 CST FFD AvailableDTC on Car U016387 Yes U016387 Yes U0142 U0235 U023A U0129 U016387 B1660 U0163 U0163 U023A U0142 U0235 81660 U0129 U016387 YES Yes Info Code Calibration IDs Calibration ID 8917F04020 892210407003 8953F0405000 8911F5801001 8646F0402100 896650410100 8966304B8100 FDC214820 FDC23.58.20 8934F040200 F152604430 8821F0405200 132.0.4500 8646G0402100 8380004N0101 886500406002 Update N0 N0 No No No No No No No No No Yes No No No No Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC U016387 U0142 U0235 U023A Current/ Confirmed Pending History TestFailed Permanent U0129 Bl660 U0163 Close 12/4/2020, 2:07 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 11/24/2020 17:33:47 CST 7 DTC Code: U016387 Information Code: Confirmed 1 {Confirmed Confirmed Pendin Predictive Confirmed Short/LongJL Short Long g QM Info Code / Freeze Frame Data Parameter Units 0.0 ‘ Total Distance Traveled 1194 Total Distance Traveled - Unit r mile Close 1 of 1 12/4/2020, 2:07 PM Firefox lofl Dealer: MAITA'S TOYOTA/SACRAMENTO Mileage: 1150 Message Logs Log Type HealthCheck-PBC HealthCheck-PBC FiIeAttach VehicleConfiguration Time 11/21/2020 17:43:34 CST 11/21/2020 17:40: 13 CST 11/21/2020 17:39:27 CST 11/21/2020 17:38:43 CST FFD AvailableDTC B1660 U0142 B1206 U016387 U0129 U014O U0235 U0163 U023A B2786 https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 11/21/2020 17:38:43 CST on Car Yes Info Code Calibration IDs Calibration ID 8917F04020 892210407003 8953F0405000 8911F5801001 8646F0402100 896650410100 8966304B8100 FDC214820 FDC23.58.20 8934F040200 F152604430 8821F0405200 132.0.4500 8646G0402100 8380004N0101 886500406002 N0 N0 N0 N0 N0 N0 NO N0 N0 N0 N0 Update Yes No No No N0 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC 81660 U0142 51206 Current/ Confirmed Pending History TestFailed Permanent U016387 U0129 U0140 U0235 U0163 U023A 52786 ><><“><><><>< Close 12/4/2020, 2:08 PM Firefox lofl Dealer: MAITA'S TOYOTA/SACRAMENTO Mileage: 1143 Message Logs Log Type Time DTC 11/20/2020 10:31:42SystemDTC CST SystemDTC 11/20/2020 10:23:22 32786CST SystemDTC 11/20/2020 10:20:21 UOl40CST VehicleConfiguration (12:420/2020 10:12:37 Hyperlinked DTC means FFD has been collected and is viewable. Techstream while connected to vehicle to collect FFD. Trouble Codes DTC Current/Confirmed B2786 - - U0140 y- - Pending FFD Available on Car https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 11/20/2020 10:12:37 CST Calibration IDs Calibration ID Update Info Code Perform a Store All Health Check or click the FFD icon in History TestFailed Permanent Close 12/4/2020, 2:08 PM Firefox Dealer: MAITA'S TOYOTA/SACRAMENTO Mileage: 1143 Message Logs Log Type HealthCheck-PBC DTCFFD SystemDTC SystemDTC SystemDTC HealthCheck-PBC Time 11/16/2020 10 CST 11/16/2020 10: CST 11/16/2020 10: CST 11/16/2020 10: CST 11/16/2020 10: CST 11/16/2020 10: CST :41:30 31:43 31:37 30:56 26:29 24:31 HealthCheck-PBC DTCFFD DTCFFD SystemDTC HealthCheck-PBC 11/16/2020 09: CST 11/16/2020 09: CST 11/16/2020 O9: CST 11/16/2020 09: CST 11/16/2020 09: CST 20:02 18:35 17:39 15:59 15:19 10f2 DTC U016387 U016387 U0163 U0142 U0235 U0129 U023A Bl660 U023A U016387 U1117 31660 P012015 U0129 U0163 U0142 U0235 U1117 U0129 U023A U1117 U0235 U1117 81660 P012015 U0142 U0163 U016387 U016 87 P012015 U016387 U0163 U1117 P012015 U0129 U0235 U1117 U023A U016387 B1660 U0142 https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 11/16/2020 09:10:56 CST FFD Available on Car Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Info Code Calibration IDs Calibration ID 8917F04020 892210407003 8953F0405000 8911F5801001 8646F0402100 896650410100 8966304B8100 FDC214820 FDC23.58.20 8934F040200 F152604430 8821F0405200 132.0.4500 8646G0402100 8380004N0101 886500406002 Update N0 N0 No No N0 N0 No No No No No Yes No No No No 12/4/2020, 2:09 PM Firefox 20f2 SystemDTC HealthCheck-PBC FileAttach VehicleConfiguration 11/16/2020 09:13:53 [CST 11/16/2020 09:13: 18 CST 11/16/2020 09:11:54 CST 11/16/2020 09:10:56 CST Bl660 U0142 U023A P012015 U016387 U0235 U1117 U1117 81660 U0129 U0163 https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Yes Yes Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store A|| Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC U016387 U0163 U0142 Current/ Confirmed Pending U0235 History TestFailed Permanent U0129 U023A B1660 U1117 ><‘><><'><><><>< P012015 B1660 Close 12/4/2020, 2:09 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 11/16/2020 10:31:43 CST 7 DTC Code: U016387 Information Code: Confirmed 1 {Confirmed Confirmed Pendin Predictive Confirmed Short/LongJL Short Long g QM Info Code / Freeze Frame Data Parameter Units 0.0 ‘ Total Distance Traveled 206 Total Distance Traveled - Unit r mile Close 1 of 1 12/4/2020, 2:09 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 11/16/2020 09:18:35 CST 7 DTC Code: U016387 Information Code: Confirmed 1 {Confirmed Confirmed Pendin Predictive Confirmed Short/LongJL Short Long g QM Info Code / Freeze Frame Data Parameter Units 0.0 ‘ Total Distance Traveled 206 Total Distance Traveled - Unit r mile Close 1 of 1 12/4/2020, 2:09 PM 3TMDZSBN2LM098236 DTC Detail 10f6 Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD DTC Code: P012015 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. Log Timestamp: 11/16/2020 09:17:39 CST Information Code: Confirmed Confirmed Confirmed . . . . [Short/LongH Short 1L Long J[Pendlng][Predlctlve] [Confirmed] onrt to CSV Info Code / Freeze Frame Data Parameter Total Distance Traveled Total Distance Traveled - Unit BA'I'I' Voltage Glow Indicator Supported Accelerator Position Accelerator Position Sensor No.1 Voltage % Accelerator Position Sensor No.2 Voltage % Accelerator Position Sensor No.1 Voltage Accelerator Position Sensor No.2 Voltage Throttle Sensor Position Throttle Motor Duty Ratio (Open) Throttle Motor Duty Ratio (Close) Throttle Position Sensor Fully Closed Learn Value +BM Voltage Actuator Power Supply Throttle Air Flow Learn Value (Area 1) Throttle Air Flow Learn Value (Area 2) Throttle Air Flow Learn Value (Area 3) Throttle Air Flow Learn Value (Calculated Value) Units °/o °/o r °/o °/o °/o Throttle Air Flow Learn Value (Atmosphere Pressure Offset Value) Low Revolution Control N Range Status Engine Stall Control F/B Flow ISC F/B Learn Torque ISC Total AUXS Torque ISC F/B Torque Sum of ISC F/B Torque (Recent) ISC AUXS Torque (Alternator) ISC AUXS Torque (Air Conditioner) Throttle Air Flow F/B Value Throttle Position Target Fuel Pressure (High) Target Fuel Pressure (High) Supported Target Fuel Pressure (Low) / Target Fuel Pressure 2 Target Fuel Pressure (Low) / Target Fuel Pressure 2 Supportgd Fuel Pressure (High) Fuel Pressure (High) Supported Fuel Pressure (Low) / Fuel Pressure 2 02 Sensor Voltage BZSZ 02 Sensor Impedance BlSZ OZ Sensor Impedance B252 OZ Sensor Heater B152 Nm Nm Nm Nm Nm Nm Nm L/s deg psig psig psig psig ohm rohm 0.0 1143 rnHe 5.766 Unsupp 0.0 16.0 31.7 0.800 1.601 86.6 0 100 0.625 6.464 ON 0.87 0.97 0.99 0.29 1.02 OFF ON 50.00 0.37 50.28 0.00 0.37 3.00 0.00 250 86.99 1740 Supp 77 SUPP 651 SUPP 78 0.000 21247.67 21247.67 Not Act 12/4/2020, 2:10 PM 3TMDZSBN2LM098236 DTC Detail 20f6 02 Sensor Heater B252 02 Sensor Heater Current Value BlSZ 02 Sensor Heater Current Value BZSZ Short Fl' B151 Short FT BZSl Short FT B182 Short Fl' B252 Long FT BlSl Long FT B251 Long FT BlSZ Long FT BZSZ Total FI' Bank 1 Total FI' Bank 2 Fuel System Status Bank 1 Fuel System Status Bank 2 Intake VVT Hold Correct Learn Value Bank 1 (Area 2) Intake VVT Hold Correct Learn Value Bank 2 (Area 1) Intake VVT OCV Control Duty Ratio Bank 2 Exhaust VVT Hold Learn Value Bank 1 Exhaust VVT Hold Learn Value Bank 2 Exhaust VVT Change Angle Bank 1 Exhaust VVT Change Angle Bank 2 Exhaust VVT OCV Control Duty Ratio Bank 1 Exhaust VVT OCV Control Duty Ratio Bank 2 Intake VVT Target Angle Bank 1 Intake VVT Target Angle Bank 2 Exhaust VVT Target Angle Bank 1 Exhaust VVT Target Angle Bank 2 Catalyst Temperature B151 Catalyst Temperature BZSl https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. °/o °/o °/o °/o °/o °/o r °/o °/o ‘ % °/o °/o °/o % DegFR DegFR °/o % DegFR DegFR DegFR DegFR Catalyst Temperature BlSZ Catalyst Temperature B252 Starter SW Power Steering SW Neutral Position SW 'I'l'l'l'l'l Shift SW Status (Neutral) Supported 4WD SW Stop Light SW Immobiliser Communication Cruise Main SW Closed Throttle Position SW TC Terminal MIL ON Run Distance mi[e Running Time from MIL ON Time after DTC Cleared Soak Timer Start History Misfire Count Cylinder #3 A/F Learn Value Mid No.2 (Port) Bank 1 Rough Idle Cylinder #6 Alternator Output Duty Ratio Alternator Voltage - Non Active Test Voltage of Alternator min min °/o °/o Bra ke Override System Not Act 0.000 0.000 0.000 0.000 0.000 0.000 -3.907 -1.563 0.000 0.000 0.000 0.000 Unused Unused 74.6 78.0 46.3 73.3 71.0 0.0 0.0 22.8 25.3 30.0 30.0 0.0 0.0 -40.0 -40.0 -40.0 -40.0 ON OFF OFF Unsupp OFF ON ON OFF ON OFF 0 0 0 Unknown 0 -5.5 OFF 13.2 14.246 0.00 OFF 12/4/2020, 2:10 PM 3TMDZSBN2LM098236 DTC Detail 3of6 Immobiliser Fuel Cut Status Immobiliser Fuel Cut History Fuel Cut Condition Vehicle Speed Intake Air Temperature Ambient Temperature Engine Run Time IG-ON Coolant Temperature Initial Engine Coolant Temperature Warmup Cycle Cleared DTC Distance Traveled from Last Battery Cable Disconnect IG OFF Elapsed Time Soak IC Current Timer Value Soak IC First Start Time A/F Learn Value Idle (Port) Bank 2 A/F Learn Value Low (Port) Bank 1 A/F Learn Value Low (Port) Bank 2 A/F Learn Value Mid No.1 (Port) Bank 1 A/F Learn Value Mid No.1 (Port) Bank 2 A/F Learn Value Mid (Dual) No.2 Bank 2 A/F Learn Value High (Dual/Port) Bank 1 A/F Learn Value High (Dual) Bank 2 Compression Leakage Count Rough Idle Status Plural Cylinders Rough Idle Rough Idle Cylinder #1 Rough Idle Cylinder #2 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. m i Ie m in SeC m i n °/o % °/o °/o ‘ °/o % fi, °/o Rough Idle Cylinder #3 Rough Idle Cylinder #4 Rough Idle Cylinder #5 Engine Speed Cylinder #4 Calculate Load Vehicle Load Initial Engine Intake Air Temperature Accelerator Idle Position Accelerator Position Sensor No.1 Fully Closed Learn Value Accelerator Position Sensor No.2 Fully Closed Learn Value Engine Starting Torque Control Count Throttle Position Sensor No.1 Voltage Fuel Pressure (Low) / Fuel Pressure 2 Supported Ignition Timing Cylinder #1 Knock F/B Value Knock Correct Learn Value Idle Spark Advance Control Cylinder #1 Idle Spark Advance Control Cylinder #2 Idle Spark Advance Control Cylinder #3 Idle Spark Advance Control Cylinder #4 Idle Spark Advance Control Cylinder #5 Idle Spark Advance Control Cylinder #6 Mass Air Flow Circuit ACIS VSV Motor Duty Ratio VVT Advance Fail Intake VVT Hold Correct Learn Value Bank 1 (Area 1) ‘ rpm % °/o deg deg V deg deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) °/o 0/0 OFF OFF 0N 48 48 50.0 50.0 0 0 0 0.000 Unknown -1.2 -4.7 -0.8 -5.5 -2.0 -0.8 -0.4 1.1 0 Normal OFF OFF OFF OFF OFF OFF 51199 0.0 0.0 47.7 ON 19.5 39.5 0 4.980 SUPP 5.0 0.0 26.0 0.00 0.00 0.00 0.00 0.00 0.00 Normal 0.00 OFF 78.9 12/4/2020, 2:10 PM 3TMDZSBN2LM098236 DTC Detail 4of6 Intake VVT Hold Correct Learn Value Bank 2 (Area 2) Intake VVT Change Angle Bank 1 Distance from DTC Cleared Ignition Trigger Count Misfire Count Cylinder #1 Misfire Count Cylinder #2 Misfire Count Cylinder #4 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. °/o DegFR mile Misfire Count Cylinder #5 Misfire Count Cylinder #6 A|| Cylinders Misfire Count Misfire RPM Misfire Load Misfire Margin Catalyst OT Misfire Fuel Cut Catalyst 0T Misfire Fuel Cut History rpm V % 0/0 Catalyst OT Misfire Fuel Cut Cylinder #1 Catalyst OT Misfire Fuel Cut Cylinder #2 Catalyst OT Misfire Fuel Cut Cylinder #3 Catalyst OT Misfire Fuel Cut Cylinder #4 Catalyst OT Misfire Fuel Cut Cylinder #5 Catalyst OT Misfire Fuel Cut Cylinder #6 A/F Learn Value Idle (Port) Bank 1 A/F Learn Value Mid No.2 (Port) Bank 2 A/F Learn Value High (Port) Bank 1 A/F Learn Value High (Port) Bank 2 Engine Speed (Starter Off) Starter Count Run Distance of Previous Trip Engine Starting Time Engine Start Hesitation °/o °/o °/o °/o rpm mile Low Revolution for Engine Start Fuel Cut Elapsed Time Previous Trip Coolant Temp Previous Trip Intake Temp Engine Oil Temperature Previous Trip Eng Oil Temp Ambient Temp for A/C Previous Trip Ambient Temp A/F Learn Value Idle Bank 1 A/F Learn Value Idle Bank 2 A/F Learn Value Low Bank 1 A/F Learn Value Low Bank 2 A/F Learn Value Mid No.1 Bank 1 A/F Learn Value Mid No.1 Bank 2 A/F Learn Value Mid No.2 Bank 1 A/F Learn Value Mid No.2 Bank 2 A/F Learn Value High Bank 1 A/F Learn Value High Bank 2 A/F Learn Value Low (DuaI/Port) Bank 1 A/F Learn Value Low (Dual) Bank 2 A/F Learn Value Mid (DuaI/Port) No.1 Bank 1 A/F Learn Value Mid (Dual) No.1 Bank 2 A/F Learn Value Mid (Dual/Port) No.2 Bank 1 74.8 0.0 O OOOOOOOOO 127 Avail OFF OFF OFF OFF OFF OFF OFF -3.2 -2.0 -5.5 -2.0 0.00 31o OFF OFF 174 75 50 131 12/4/2020, 2:10 PM 3TMDZSBN2LM098236 DTC Detail 50f6 Idle Fuel Cut TAU Fuel Cut Electrical Load Signal No.3 Key Unlock Signal Engine Speed Cylinder #1 Engine Speed Cylinder #2 Engine Speed Cylinder #3 Engine Speed Mass Air Flow Sensor Atmospheric Pressure Coolant Temperature IG-ON Intake Air Temperature Battery Voltage Throttle Position Sensor No.1 Voltage °/o Throttle Position Sensor No.2 Voltage % System Guard Open Side Malfunction Throttle Request Position Throttle Position Sensor No.2 Voltage Throttle Position Command Throttle Position Sensor Open Position No.1 Throttle Position Sensor Open Position No.2 Throttle Motor Current Throttle Motor Duty Ratio VSV for Vent Valve Vacuum Pump Fuel Pump Control Duty Ratio Injector Cylinder #1 (Port) Injection Volume Cylinder #1 Target Fuel Pressure Offset https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. rpm rpm rpm rpm gm/sec DSKgauge) Injection Volume Low Fuel Pressure Sensor High Fuel Pressure Sensor High Pressure Fuel Pump Duty Ratio (D4) High Pressure Fuel Pump Discharge Rate Injection Mode Injection Switching Status Injection Timing Cylinder #1 (D4) Injection Time Cylinder #1 (D4) Current Fuel Type EVAP (Purge) VSV Target Air-Fuel Ratio A/F (02) Lambda Sensor BlSl US ml 96 9% pgg MPa 96 ml ‘ deg (CA) us 96 A/F (02) Lambda Sensor BZSl A/F (02) Sensor Voltage B181 A/F (02) Sensor Voltage B281 A/F (02) Sensor Current BlSl A/F (02) Sensor Current BZSl A/F (02) Sensor Heater Duty Ratio B151 A/F (02) Sensor Heater Duty Ratio B251 02 Sensor Voltage BlSZ Intake VVT Change Angle Bank 2 Intake VVT OCV Control Duty Ratio Bank 1 mA mA 96 96 DegFR 96 OFF OFF OFF 0N 51199 51199 51199 1.76 50 45.5 6.3 99.6 99.6 ON OFF 0.898 4.980 0.898 0.937 2.050 1.4 18.0 OFF OFF 30.0 0.000 0.0 0.0 79.0 4.498 100.0 0.000 Port OK 0.0 0 Gasoline/petrol 0.0 0.407 0.995 0.999 3.251 3.279 -0.004 0.000 0.0 0.0 0.000 0.0 46.8 12/4/2020, 2:10 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Engine Speed Cylinder #5 7 _ rpm 51199 Engine Speed Cylinder #6 rpm 51199 Average Engine Speed of A|| Cylinder rpm 51199 A/F Sensor Determination (Worst Value) Bank 1 0.00 A/F Sensor Determination (Worst Value) Bank 2 0.00 Engine Speed Fluctuation Average (Worst Value) Cylinder #1 I 0.00 Engine Speed Fluctuation Average (Worst Value) Cylinder #2 0.00 Engine Speed Fluctuation Average (Worst Value) Cylinder #3 0.00 Engine Speed Fluctuation Average (Worst Value) Cylinder #4 _ 0.00 Engine Speed Fluctuation Average (Worst Value) Cylinder #5 0.00 Engine Speed Fluctuation Average (Worst Value) Cylinder #6 0.00 A/F Sensor Determination (Worst Value) (Port) Bank 1 0.00 A/F Sensor Determination (Worst Value) (Port) Bank 2 0.00 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #1 0.00 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #2 0.00 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #3 0.00 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #4 0.00 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #5 0.00 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #6 0.00 Received MIL from ECT OFF Output Axis Speed rpm 0 NT Sensor Speed rpm O Shift SW Status (P Range) ON Shift SW Status (R Range) OFF Shift SW Status (N Range) OFF Shift SW Status (N,P Range) r OFF Shift SW Status (N,P Range) Supported i Supp Sport Shift Up SW OFF Sport Shift Down SW OFF Shift SW Status (S Range) OFF Shift SW Status (D Range) OFF A/T Oil Temperature No.1 F 45.5 Drive Mode Status Normal Power Mode SW r OFF Lock Up Status OFF Shift Status lst Fuel Remaining Volume % 53 Close 6 0f6 12/4/2020, 2:10 PM Firefox https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Connect Timestamp: 09/29/2020 10:49:51 CDT Mileage: 196 Message Logs Calibration IDs Log Type Time DTC FFD Avggfble on Info Code Callbratlon ID Update 09/29/2020 10:50:55SystemDTC CDT VehicleConfiguration 2%429/2020 10:49:51 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes No trouble code(s) found Ciose 1 of 1 12/4/2020, 2:10 PM Firefox https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Connect Timestamp: 09/26/2020 12:40:33 CDT Mileage: 196 Message Logs Calibration IDs Log Type Time DTC FFD Available Info Code Calibration ID Update on Car _ _ SystennoTc 2:4?6/2020 12:41:07 U016387 Yes VehicleConfiguration ggD/TZ6/2020 12:40:33 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes \ DTC Current/ Pending History TestFaiIed PermanentConfirmed 1 U016387 x - \ x Ctose 1 ofl 12/4/2020, 2:11 PM Firefox https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Connect Timestamp: 09/25/2020 09:24:52 CDT Mileage: 188 Message Logs Calibration IDs Log Type Time DTC FFD Available Info Code Calibration ID Update on Car _ _ SystemDTc ggD/TZS/ZOZO 09:25:27 31660 VehicleConfiguration ggDérZS/ZOZO 09:24:52 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes \ DTC Current/ Pending History TestFaiIed PermanentConfirmed 1 B1660 x - \x - Ctose 1 ofl 12/4/2020, 2:11 PM Firefox https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Connect Timestamp: 09/22/2020 17:10:21 CDT Mileage: 186 Message Logs Calibration IDs Log Type Time DTC FFD Available Info Code Calibration ID Update°“ Car 8917F04020 No SYStemDTC EQD/TZZ/ZOZO 17:12:45 U0100 892210407003 No 09/22/2020 17:12:26 8953F0405000 No HealthCheck-PBC CDT U0100 8911F5801001 No VehicleConflguration ggD/Tzz/ZOZO 17:10:21 ‘ 2222;213:133 E: 896630488100 No FDC23.48.27 No 8934F040200 No F15260443O No 8821F0405200 Yes 132.0.4500 No 8646G0402100 No 8380004N0101 No FDC23.58.27 No 886500406002 No Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store A|| Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC Current/Confirmed 30100 x - y- - Pending History TestFailed Permanent Close 1 ofl 12/4/2020, 2:11 PM Firefox https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Dealer: MAITA's TOYOTA/SACRAMENTO Connect Timestamp: 09/22/2020 15:22:40 CDT Mileage: 186 Message Logs Calibration IDs Log Type Time DTC FFD Avgllable Info Code Callbratlon ID Update 0“ a' 8917F04020 No HealthCheck-psc 2933/2020 15:02:47 892210407003 No 8953F0405000 No u0163 8911F5801oo1 No U023A ‘ 8646F0402100 N. . ' o Systen1DTC 09/22/2020 15.32.00 UOlzgCDT 896650410100 No u0235 ‘4444447 896630438100 No u0142 09/22/2020 15-29-23 FDC23'48'27 No SystemDTC CDT ' ' P01201C Yes 8934F040200 No 09/22/2020 15:27:16 F152504430 N0SVStemDTC CDT 31660 _ 8821Fo405200 Yes DTCFFD 2:3;2/2020 15:26:24 UOI6387 Yes 132114500 No 864660402100 No SystennoTc ggé?2/2°20 15:25:13 u016387 Yes 8380004N01o1 No P01201C Yes o 31660 - - u0235 Heathheck_PBC 09/22/2020 15.25.12CDT U023A U016387 Yes U0163 7 uo129 DTCFFD 09/22/2020 15:24:08 U016387 \bsCDT DTCFFD 09/22/2020 15:23:39 P01201C YesCDT VehicleConfiguration ggD/TZZ/ZOZO 15:22:40 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes Current/DTC Confirmed U0163 - - U023A - - uo129 ‘- - u0235 - - U0142 ‘- - I P01201C - V- - ‘ 31660 ‘- - x g U016387 x :- ‘- ‘ Pending History TestFailed Permanent ><><‘><><>< I (Jose 1 of 1 12/4/2020, 2:12 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 09/22/2020 15:26:24 CDT 7 DTC Code: U016387 Information Code: Confirmed 1 {Confirmed Confirmed Pendin Predictive Confirmed Short/LongJL Short Long g QM Info Code / Freeze Frame Data Parameter Units 0.0 ‘ Total Distance Traveled 94 Total Distance Traveled - Unit r mile Close 1 of 1 12/4/2020, 2:12 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 09/22/2020 15:24:08 CDT 7 DTC Code: U016387 Information Code: Confirmed 1 {Confirmed Confirmed Pendin Predictive Confirmed Short/LongJL Short Long g QM Info Code / Freeze Frame Data Parameter Units 0.0 ‘ Total Distance Traveled 94 Total Distance Traveled - Unit r mile Close 1 of 1 12/4/2020, 2:12 PM 3TMDZSBN2LM098236 DTC Detail 10f6 Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD DTC Code: P01201C https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. Log Timestamp: 09/22/2020 15:23:39 CDT Information Code: Short/Long Short Long [Confirmed J [Confirmed] [Confirmed J[Pending] [Predictive] [Confirmed] Info Code / Freeze Frame Data Parameter Units Total Distance Traveled Total Distance Traveled - Unit Vehicle Speed MPH Engine Speed rpm Calculate Load % Vehicle Load % Mass Air Flow Sensor gm/sec Atmospheric Pressure psi(gauge) Coolant Temperature F Intake Air Temperature F ISC F/B Learn Torque Nm ISC Total AUXS Torque Nm ISC F/B Torque Nm Sum of ISC F/B Torque (Recent) Nm ISC AUXS Torque (Alternator) Nm ISC AUXS Torque (Air Conditioner) Nm Throttle Air Flow F/B Value L/s Throttle Position deg Target Fuel Pressure (High) psig Target Fuel Pressure (High) Supported Target Fuel Pressure (Low) / Target Fuel Pressure 2 psig Target Fuel Pressure (Low) / Target Fuel Pressure 2 Support@d Fuel Pressure (High) psig Fuel Pressure (High) Supported Fuel Pressure (Low) / Fuel Pressure 2 psig Fuel Pressure (Low) / Fuel Pressure 2 Supported 7 VSV for Vent Valve Vacuum Pump Fuel Pump Control Duty Ratio °/o Injector Cylinder #1 (Port) us Injection Volume Cylinder #1 ml Target Fuel Pressure Offset % High Pressure Fuel Pump Discharge Rate ml A/F (02) Sensor Voltage BlSl V A/F (02) Sensor Voltage BZSl V A/F (02) Sensor Current B151 mA A/F (02) Sensor Current BZSl mA A/F (02) Sensor Heater Duty Ratio B151 °/o A/F (02) Sensor Heater Duty Ratio B251 °/o 02 Sensor Voltage BlSZ V OZ Sensor Voltage B252 r V OZ Sensor Heater Current Value BZSZ A onrt to CSV 0.0 0 -No Data- 0 114 100.0 101.1 0.50 -0 73 77 -0.85 42.90 0.00 -0.85 3.00 0.00 -500 23.62 1740 SUPP 58 Supp 683 SUPP 59 Supp OFF OFF 27.0 0.000 0.0 0.125 3.301 3.296 0.000 0.000 0.0 0.0 0.000 0.000 0.000 12/4/2020, 2:13 PM 3TMDZSBN2LM098236 DTC Detail 20f6 Short FT B151 Short FT B251 Short Fl' B152 Short Fl' B252 Long FT B151 Long FT B251 Long FT B152 Long FT BZSZ Total FT Bank 1 Total FT Bank 2 Fuel System Status Bank 1 Fuel System Status Bank 2 Ignition Timing Cylinder #1 Knock F/B Value Knock Correct Learn Value Idle Spark Advance Control Cylinder #1 Idle Spark Advance Control Cylinder #2 Idle Spark Advance Control Cylinder #3 Idle Spark Advance Control Cylinder #4 Idle Spark Advance Control Cylinder #5 Idle Spark Advance Control Cylinder #6 Mass Air Flow Circuit Catalyst Temperature BZSZ Starter SW Power Steering SW Neutral Position SW 4WD SW https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. ‘ °/o °/o °/o % °/o °/o °/o ‘ °/o deg deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) deg (CA) Stop Light SW Immobiliser Communication Cruise Main SW Closed Throttle Position SW TC Terminal MIL ON Run Distance Running Time from MIL ON Soak IC Current Timer Value Misfire Count Cylinder #3 Misfire Count Cylinder #4 mile min ‘ sec Soak Timer Start History Ignition Trigger Count Misfire Count Cylinder #1 Ambient Temperature Engine Run Time IG-ON Coolant Temperature Initial Engine Coolant Temperature IG-ON Intake Air Temperature Initial Engine Intake Air Temperature Battery Voltage BA‘I'I' Voltage Glow Indicator Supported Accelerator Position Accelerator Position Sensor No.1 Voltage °/o Accelerator Position Sensor No.2 Voltage % Accelerator Position Sensor No.1 Voltage 0.000 0.000 0.000 0.000 -5.469 -0.782 0.000 0.000 0.000 0.000 Unused Unused 5.0 0.0 22.4 0.00 0.00 0.00 0.00 0.00 0.00 Normal -40.0 ON OFF OFF OFF ON ON OFF Unknown 0 0 77 0 73.6 73.6 78.1 78.1 6.2 5.644 Unsupp 0.0 15.6 32.1 0.781 12/4/2020, 2:13 PM 3TMDZSBN2LM098236 DTC Detail 3of6 Accelerator Position Sensor No.2 Voltage Accelerator Idle Position Accelerator Position Sensor No.1 Fully Closed Learn Value Accelerator Position Sensor No.2 Fully Closed Learn Value Engine Starting Torque Control Count Throttle Position Sensor No.1 Voltage % Throttle Position Sensor No.2 Voltage % System Guard Open Side Malfunction Throttle Request Position Throttle Sensor Position Throttle Position Sensor No.1 Voltage Throttle Position Sensor No.2 Voltage Throttle Position Command Throttle Position Sensor Open Position No.1 Throttle Position Sensor Open Position No.2 Throttle Motor Current Throttle Motor Duty Ratio Throttle Motor Duty Ratio (Open) Throttle Motor Duty Ratio (Close) Throttle Position Sensor Fully Closed Learn Value +BM Voltage Actuator Power Supply Throttle Air Flow Learn Value (Area 1) Injection Volume Low Fuel Pressure Sensor High Fuel Pressure Sensor High Pressure Fuel Pump Duty Ratio (D4) Misfire Count Cylinder #5 ACIS VSV Motor Duty Ratio Exhaust VVT Target Angle Bank 2 Catalyst Temperature B151 Catalyst Temperature B251 Catalyst Temperature BlSZ Time after DTC Cleared Distance from DTC Cleared Misfire Count Cylinder #2 A/F Learn Value Mid No.2 (Port) Bank 1 A/F Learn Value Mid No.2 (Port) Bank 2 A/F Learn Value High (Port) Bank 1 A/F Learn Value High (Port) Bank 2 Engine Speed (Starter Off) Starter Count Run Distance of Previous Trip Engine Starting Time Engine Start Hesitation Low Revolution for Engine Start Fuel Cut Elapsed Time Previous Trip Coolant Temp Previous Trip Intake Temp Engine Oil Temperature Previous Trip Eng Oil Temp https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. deg deg °/o °/o 0/0 PSig M Pa °/o % DegFR ‘ min mile 0/0 ‘ 0/0 °/o °/o rpm mile Ambient Temp for A/C 'I'I'I'I'I'I'I'I'I'I 1.601 ON 19.5 39.5 88.2 57.6 ON OFF 0.878 23.5 4.414 2.890 0.878 0.937 2.050 1.0 17.6 100 0.625 6.401 ON 0.87 0.0 60.3 4.716 0.0 -100.00 0.0 -40.0 -40.0 -40.0 -4.0 -1.2 -4.0 -1.2 0.00 290 OFF OFF 176 104 73 176 73 12/4/2020, 2:13 PM 3TMDZSBN2LM098236 DTC Detail 4of6 Previous Trip Ambient Temp A/F Learn Value Idle Bank 1 Injection Mode Injection Switching Status Injection Timing Cylinder #1 (D4) Injection Time Cylinder #1 (D4) Current Fuel Type EVAP (Purge) VSV Target Air-Fuel Ratio A/F (02) Lambda Sensor BlSl A/F (02) Lambda Sensor BZSl 02 Sensor Impedance B152 02 Sensor Impedance BZSZ 02 Sensor Heater BlSZ 02 Sensor Heater BZSZ 02 Sensor Heater Current Value BlSZ VVT Advance Fail Intake VVT Hold Correct Learn Value Bank 1 (Area 1) Intake VVT Hold Correct Learn Value Bank 1 (Area 2) Intake VVT Hold Correct Learn Value Bank 2 (Area 1) Intake VVT Hold Correct Learn Value Bank 2 (Area 2) Intake VVT Change Angle Bank 1 Intake VVT Change Angle Bank 2 Intake VVT OCV Control Duty Ratio Bank 1 Intake VVT OCV Control Duty Ratio Bank 2 Exhaust VVT Hold Learn Value Bank 1 Exhaust VVT Hold Learn Value Bank 2 Exhaust VVT Change Angle Bank 1 Exhaust VVT Change Angle Bank 2 Exhaust VVT OCV Control Duty Ratio Bank 1 Exhaust VVT OCV Control Duty Ratio Bank 2 Intake VVT Target Angle Bank 1 Intake VVT Target Angle Bank 2 Exhaust VVT Target Angle Bank 1 Warmup Cycle Cleared DTC Distance Traveled from Last Battery Cable Disconnect IG OFF Elapsed Time Soak IC First Start Time Misfire Count Cylinder #6 A|| Cylinders Misfire Count Misfire RPM Misfire Load Misfire Margin https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. 0/0 deg (CA) us ‘ % V ohm ohm DegFR DegFR °/o °/o °/o °/o DegFR DegFR 0/0 0/0 DegFR DegFR DegFR mile min min rpm °/o ‘ °/o Catalyst OT Misfire Fuel Cut Catalyst OT Misfire Fuel Cut History Catalyst OT Misfire Fuel Cut Cylinder #1 Catalyst OT Misfire Fuel Cut Cylinder #2 Catalyst OT Misfire Fuel Cut Cylinder #3 Catalyst OT Misfire Fuel Cut Cylinder #4 Catalyst OT Misfire Fuel Cut Cylinder #5 Catalyst OT Misfire Fuel Cut Cylinder #6 A/F Learn Value Idle (Port) Bank 1 % A/F Learn Value Idle (Port) Bank 2 °/o 77 3.9 Port OK 0.0 0 Gasoline/petrol 0.0 0.564 0.995 1.000 21247.67 21247.67 Not Act Not Act 0.000 OFF 79.1 72.5 78.4 74.5 0.0 0.0 51.7 50.3 71.8 70.3 0.0 0.0 24.4 26.5 30.0 30.0 0.0 Unknown OOOOO Avail OFF OFF OFF OFF OFF OFF OFF -4.3 0.0 12/4/2020, 2:13 PM 3TMDZSBN2LM098236 DTC Detail 50f6 A/F Learn Value Low (Port) Bank 1 A/F Learn Value Low (Port) Bank 2 A/F Learn Value Mid No.1 (Port) Bank 1 A/F Learn Value Mid No.1 (Port) Bank 2 A/F Learn Value Idle Bank 2 A/F Learn Value Low Bank 1 A/F Learn Value Low Bank 2 A/F Learn Value Mid No.1 Bank 1 A/F Learn Value Mid No.1 Bank 2 A/F Learn Value Mid No.2 Bank 1 A/F Learn Value Mid No.2 Bank 2 A/F Learn Value High Bank 1 A/F Learn Value High Bank 2 A/F Learn Value Low (DuaI/Port) Bank 1 A/F Learn Value Low (Dual) Bank 2 A/F Learn Value Mid (DuaI/Port) No.1 Bank 1 A/F Learn Value Mid (Dual) No.1 Bank 2 A/F Learn Value Mid (DuaI/Port) No.2 Bank 1 A/F Learn Value Mid (Dual) No.2 Bank 2 A/F Learn Value High (DuaI/Port) Bank 1 A/F Learn Value High (Dual) Bank 2 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. 0/0 °/o °/o 0/0 °/o °/o °/o 0/0 0/0 °/o °/o °/o 0/0 °/o °/o % 0/0 °/o ‘ °/o V °/o 0/0 Compression Leakage Count Rough Idle Status Plural Cylinders Rough Idle Rough Idle Cylinder #1 Rough Idle Cylinder #2 Rough Idle Cylinder #3 Rough Idle Cylinder #4 Rough Idle Cylinder #5 Rough Idle Cylinder #6 Alternator Output Duty Ratio ‘ °/o Alternator Voltage - Non Active Test ‘ V Voltage of Alternator V Brake Override System ‘ Immobiliser Fuel Cut Status Immobiliser Fuel Cut History ‘ Fuel Cut Condition 1 Idle Fuel Cut ‘ TAU Fuel Cut Electrical Load Signal No.3 Key Unlock Signal Engine Speed Cylinder #1 rpm Engine Speed Cylinder #2 rpm Engine Speed Cylinder #3 rpm Engine Speed Cylinder #4 rpm Engine Speed Cylinder #5 rpm Engine Speed Cylinder #6 rpm Average Engine Speed of All Cylinder rpm A/F Sensor Determination (Worst Value) Bank 1 A/F Sensor Determination (Worst Value) Bank 2 Engine Speed Fluctuation Average (Worst Value) Cylinder #1 Engine Speed Fluctuation Average (Worst Value) Cylinder #2 Engine Speed Fluctuation Average (Worst Value) Cylinder #3 -6.3 -2.4 -4.0 -1.2 7.0 1.9 8.5 1.1 7.0 -1.6 4.2 0.7 4.6 -5.5 1.1 -2.8 0.7 -4.7 -2.0 0.0 3.1 Normal OFF OFF OFF OFF OFF OFF OFF 0.0 13.665 0.00 OFF OFF OFF ON OFF OFF OFF ON 51199 51199 51199 51199 51199 51199 51199 0.00 0.00 0.00 0.00 0.00 12/4/2020, 2:13 PM 3TMDZSBN2LM098236 DTC Detail Engine Speed Fluctuation Average (Worst Value) Cylinder #4 Engine Speed Fluctuation Average (Worst Value) Cylinder #5 Engine Speed Fluctuation Average (Worst Value) Cylinder #6 A/F Sensor Determination (Worst Value) (Port) Bank 1 A/F Sensor Determination (Worst Value) (Port) Bank 2 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #1 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #2 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #3 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #4 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #5 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #6 Received MIL from ECT Output Axis Speed NT Sensor Speed Shift SW Status (P Range) https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 OFF rpm 0 rpm 0 ON Shift SW Status (R Range) Shift SW Status (N Range) Shift SW Status (N,P Range) Shift SW Status (N,P Range) Supported Sport Shift Up SW Sport Shift Down SW OFF OFF OFF Supp OFF OFF Shift SW Status (S Range) Shift SW Status (D Range) OFF OFF A/T Oil Temperature No.1 Drive Mode Status Power Mode SW Lock Up Status F -40.0 Normal OFF OFF Shift Status Fuel Remaining Volume Throttle Air Flow Learn Value (Area 2) Throttle Air Flow Learn Value (Area 3) Throttle Air Flow Learn Value (Calculated Value) Throttle Air Flow Learn Value (Atmosphere Pressure Offset Value) Low Revolution Control N Range Status Engine Stall Control F/B Flow lst °/o 5 0.94 0.98 0.85 1.02 OFF ON 50.00\Nm 6of6 Close 12/4/2020, 2:13 PM Firefox lofl Dealer: MAITA'S TOYOTA/SACRAMENTO Mileage: 71 Message Logs Log Type HealthCheck-PBC SystemDTC HealthCheck-PBC DTCFFD DTCFFD VehicleConfiguration Time 09/16/2020 11:36:39 CDT 09/16/2020 11:35: 10 CDT 09/16/2020 11:33:40 CDT 09/16/2020 11:32:36 CDT 09/16/2020 11:32:07 CDT 09/16/2020 11:31:22 CDT https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 09/16/2020 11:31:22 CDT FFD AvailableDTC B1660 B1660 U0235 U023A U0129 P01201C U016387 U0142 U0163 U016387 P01201C on Car Yes Yes Yes Yes Info Code Calibration IDs Calibration ID 8917F04020 892210407003 8953F0405000 8911F5801001 8646F0402100 896650410100 8966304B8100 FDC214827 8934F040200 F152604430 8821F0405200 132.0.4500 864660402100 8380004N0101 FDC23.58.27 886500406002 N0 NO N0 N0 NO N0 N0 N0 N0 N0 Update YES N0 NO N0 N0 N0 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes DTC B1660 U0235 U023A Current/ Confirmed Pending History TestFailed Permanent U0129 A>< >< ><'>< P01201C U016387 U0142 U0163 Close 12/4/2020, 2:13 PM 3TMDZSBN2LM098236 DTC Detail https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf... Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD Log Timestamp: 09/16/2020 11:32:36 CDT 7 DTC Code: U016387 Information Code: Confirmed 1 {Confirmed Confirmed Pendin Predictive Confirmed Short/LongJL Short Long g QM Info Code / Freeze Frame Data Parameter Units 0.0 ‘ Total Distance Traveled 31 Total Distance Traveled - Unit H mile Close 1 ofl 12/4/2020, 2:13 PM 3TMDZSBN2LM098236 DTC Detail 10f6 Dealer: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD DTC Code: P01201C https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. Log Timestamp: 09/16/2020 11:32:07 CDT Information Code: Confirmed Confirmed Confirmed . . . . [Short/LongH Short 1L Long J[Pendlng][Predlctlve] [Confirmed] Info Code / Freeze Frame Data Parameter Target Fuel Pressure Offset Injection Volume High Pressure Fuel Pump Duty Ratio (D4) Injection Mode Injection Switching Status Injection Timing Cylinder #1 (D4) Injection Time Cylinder #1 (D4) Current Fuel Type EVAP (Purge) VSV Target Air-Fuel Ratio 02 Sensor Voltage B152 02 Sensor Impedance BlSZ Intake VVT Hold Correct Learn Value Bank 2 (Area 1) Intake VVT Hold Correct Learn Value Bank 2 (Area 2) Intake VVT Change Angle Bank 1 Intake VVT Change Angle Bank 2 Intake VVT OCV Control Duty Ratio Bank 1 Intake VVT OCV Control Duty Ratio Bank 2 Exhaust VVT Hold Learn Value Bank 1 Catalyst Temperature BZSZ Starter SW Un its °/o °/o °/o deg (CA) US °/o V ohm Power Steering SW Neutral Position SW 4WD SW Stop Light SW Immobiliser Communication Cruise Main SW Closed Throttle Position SW TC Terminal MIL ON Run Distance Running Time from MIL ON Time after DTC Cleared Distance from DTC Cleared Warmup Cycle Cleared DTC Distance Traveled from Last Battery Cable Disconnect IG OFF Elapsed Time Soak IC Current Timer Value Soak IC First Start Time Soak Timer Start History Ignition Trigger Count Misfire Count Cylinder #1 Misfire Count Cylinder #2 mile min mile mile sec min onrt to CSV 0.0 0.0 0.0 0.0 Port OK 0.0 0 Gasoline/petrol 0.0 0.659 0.000 21247.67 80.3 75.3 0.0 0.0 51.9 50.0 62.2 798.8 OFF OFF ON OFF OFF 0N OFF ON OFF 0 11 1 6 360 22059.375 3O ON 0 0 0 12/4/2020, 2:14 PM 3TMDZSBN2LM098236 DTC Detail 20f6 Misfire Count Cylinder #3 i Misfire Count Cylinder #4 Misfire Count Cylinder #5 Previous Trip Intake Temp F Engine Oil Temperature F A/F Learn Value High Bank 1 % Voltage of Alternator V Engine Speed Cylinder #5 rpm Engine Speed Cylinder #6 rpm Average Engine Speed of All Cylinder rpm A/F Sensor Determination (Worst Value) Bank 1 A/F Sensor Determination (Worst Value) Bank 2 Engine Speed Fluctuation Average (Worst Value) Cylinder #3 Engine Speed Fluctuation Average (Worst Value) Cylinder #4 Engine Speed Fluctuation Average (Worst Value) Cylinder #5 Engine Speed Fluctuation Average (Worst Value) Cylinder #6 A/F Sensor Determination (Worst Value) (Port) Bank 1 A/F Sensor Determination (Worst Value) (Port) Bank 2 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #1 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #2 A/T Oil Temperature No.1 F Fuel Remaining Volume % Total Distance Traveled - Unit Vehicle Speed MPH Engine Speed rpm Calculate Load °/o Vehicle Load % Mass Air Flow Sensor gm/sec Atmospheric Pressure psi(gauge) IG-ON Intake Air Temperature F Initial Engine Intake Air Temperature F Battery Voltage V BATI' Voltage V Glow Indicator Supported Throttle Position Sensor No.2 Voltage V Engine Stall Control F/B Flow Nm ISC AUXS Torque (Alternator) Nm Target Fuel Pressure (High) psig Target Fuel Pressure (High) Supported Target Fuel Pressure (Low) / Target Fuel Pressure 2 psig Target Fuel Pressure (Low) / Target Fuel Pressure 2 Supported Fuel Pressure (High) Supported Throttle Air Flow Learn Value (Area 3) Throttle Air Flow Learn Value (Calculated Value) 7 Throttle Air Flow Learn Value (Atmosphere Pressure Offset Value) Low Revolution Control N Range Status Sum of ISC F/B Torque (Recent) Nm Throttle Air Flow F/B Value L/s Throttle Position deg Fuel Pressure (High) psig Fuel Pump Control Duty Ratio % Injection Volume Cylinder #1 ml I 0 0 0 97 86 2.3 0.00 51199 51199 51199 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 89.2 5 -No Data- 0 0 0.0 0.0 0.01 -0 81.5 80.2 5.5 5.625 Unsupp 3.203 50.00 3.00 1649 Supp Supp Supp 0.99 0.04 1.02 OFF ON 0.25 -125 9.68 0.0 0.000 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. 12/4/2020, 2:14 PM 3TMDZSBN2LM098236 DTC Detail 3of6 High Pressure Fuel Pump Discharge Rate Shift SW Status (P Range) Shift SW Status (R Range) Shift SW Status (N Range) Shift Status Total Distance Traveled Coolant Temperature Initial Engine Coolant Temperature System Guard Open Side Malfunction Throttle Request Position Throttle Sensor Position Throttle Position Sensor No.1 Voltage Throttle Air Flow Learn Value (Area 2) ISC AUXS Torque (Air Conditioner) https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. A/F (02) Lambda Sensor BZSl A/F (02) Sensor Voltage B151 A/F (02) Sensor Voltage B281 A/F (02) Sensor Current BlSl 02 Sensor Voltage BZSZ Idle Spark Advance Control Cylinder #1 Intake VVT Hold Correct Learn Value Bank 1 (Area 2) Catalyst OT Misfire Fuel Cut Cylinder #2 Catalyst OT Misfire Fuel Cut Cylinder #6 A/F Learn Value Idle (Port) Bank 1 A/F Learn Value Low (Port) Bank 1 A/F Learn Value Low (Port) Bank 2 A/F Learn Value Mid No.1 (Port) Bank 1 A/F Learn Value Mid No.1 (Port) Bank 2 A/F Learn Value Mid No.2 (Port) Bank 1 A/F Learn Value Mid No.2 (Port) Bank 2 A/F Learn Value High (Port) Bank 1 A/F Learn Value High (Port) Bank 2 Fuel Cut Elapsed Time Previous Trip Coolant Temp A/F Learn Value Idle Bank 1 A/F Learn Value Mid No.2 Bank 1 A/F Learn Value Mid No.2 Bank 2 A/F Learn Value Low (DuaI/Port) Bank 1 A/F Learn Value Low (Dual) Bank 2 A/F Learn Value Mid (DuaI/Port) No.1 Bank 1 A/F Learn Value Mid (Dual) No.1 Bank 2 A/F Learn Value Mid (DuaI/Port) No.2 Bank 1 A/F Learn Value Mid (Dual) No.2 Bank 2 A/F Learn Value High (Dual/Port) Bank 1 A/F Learn Value High (Dual) Bank 2 Compression Leakage Count Rough Idle Status Plural Cylinders Rough Idle Rough Idle Cylinder #1 Rough Idle Cylinder #2 Rough Idle Cylinder #3 Rough Idle Cylinder #4 L ml 0.000 ‘7 OFF ‘ OFF OFF lst 0 F 88 88.2 OFF 7 OFF l v 0.878 % 9.4 V 2.265 0.98 Nrr] 0.00 1.002 V 3.318 V 3.335 mA -0.004 V 0.000 deg (CA) 0.00 °/o 74.3 OFF OFF °/o -4.3 °/o -5.1 % -2.4 % -4.0 °/o -1.2 i -4.o °/o -1.2 °/o -4.0 °/o -1.2 sec 0 ‘ F 194 °/o 3.5 °/o -O.8 °/o 4.2 ‘ % -2.o % 1.1 °/o -4.0 °/o -0.8 i -4.3 % -2.4 °/o 0.3 °/o 1.5 ‘ o Normal ‘ OFF 1 OFF i_ OFF \ OFF \ OFF 12/4/2020, 2:14 PM 3TMDZSBN2LM098236 DTC Detail 4of6 Rough Idle Cylinder #5 Rough Idle Cylinder #6 Alternator Output Duty Ratio Alternator Voltage - Non Active Test Shift SW Status (D Range) Intake Air Temperature Ambient Temperature Engine Run Time IG-ON Coolant Temperature Accelerator Position Accelerator Position Sensor No.1 Voltage °/o Accelerator Position Sensor No.2 Voltage % Accelerator Position Sensor No.1 Voltage Accelerator Position Sensor No.2 Voltage Accelerator Idle Position Accelerator Position Sensor No.1 Fully Closed Learn Value Accelerator Position Sensor No.2 Fully Closed Learn Value Engine Starting Torque Control Count Throttle Position Sensor No.1 Voltage % Throttle Position Sensor No.2 Voltage % Fuel Pressure (Low) / Fuel Pressure 2 Fuel Pressure (Low) / Fuel Pressure 2 Supported VSV for Vent Valve Vacuum Pump Injector Cylinder #1 (Port) A/F (02) Lambda Sensor BlSl A/F (02) Sensor Current BZSl A/F (02) Sensor Heater Duty Ratio B151 A/F (02) Sensor Heater Duty Ratio B251 02 Sensor Impedance BZSZ https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. _ °/o SEC °/o °/o V °/o deg deg °/o % gig US mA % 0/0 ohm 02 Sensor Heater B152 02 Sensor Heater B252 OZ Sensor Heater Current Value B152 02 Sensor Heater Current Value BZSZ Short Fl' BlSl Short Fl' B251 Short Fl" B152 Short FT B282 Long FT BlSl Long FT B251 Long FT B152 Long FT B252 Total FI' Bank 1 ‘ °/o °/o 0/0 °/o ‘ °/o % °/o 0/0 Total Fl' Bank 2 Fuel System Status Bank 1 Fuel System Status Bank 2 Ignition Timing Cylinder #1 Knock F/B Value Knock Correct Learn Value Low Revolution for Engine Start Previous Trip Eng Oil Temp Throttle Position Command deg deg (CA) deg (CA) <‘I'I Throttle Position Sensor Open Position No.1 OFF OFF 13.2 13.499 OFF 81 81 0 88.2 0.0 15.6 31.3 0.781 1.562 ON 20.0 39.5 0 45.0 63.9 32 Supp OFF OFF 0 1.000 0.000 0.0 0.0 21247.67 Not Act Not Act 0.000 0.000 0.000 0.000 0.000 0.000 -4.688 -0.782 0.000 0.000 0.000 0.000 Unused Unused 5.0 0.0 22.6 OFF 154 0.878 0.937 12/4/2020, 2:14 PM 3TMDZSBN2LM098236 DTC Detail 50f6 https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. Throttle Position Sensor Open Position No.2 Y V Throttle Motor Current A Throttle Motor Duty Ratio % Throttle Motor Duty Ratio (Open) % Throttle Motor Duty Ratio (Close) % Throttle Position Sensor Fully Closed Learn Value V +BM Voltage V Actuator Power Supply Throttle Air Flow Learn Value (Area 1) ISC F/B Learn Torque Nm ISC Total AUXS Torque Nm ISC F/B Torque Nm Low Fuel Pressure Sensor psig High Fuel Pressure Sensor MPa Idle Spark Advance Control Cylinder #2 deg (CA) Idle Spark Advance Control Cylinder #3 deg (CA) Idle Spark Advance Control Cylinder #4 deg (CA) Idle Spark Advance Control Cylinder #5 deg (CA) Idle Spark Advance Control Cylinder #6 deg (CA) Mass Air Flow Circuit ACIS VSV Motor Duty Ratio % VVT Advance Fail Intake VVT Hold Correct Learn Value Bank 1 (Area 1) % Exhaust VVT Hold Learn Value Bank 2 % Exhaust VVT Change Angle Bank 1 DegFR Exhaust VVT Change Angle Bank 2 DegFR Exhaust VVT OCV Control Duty Ratio Bank 1 % Exhaust VVT OCV Control Duty Ratio Bank 2 % Intake VVT Target Angle Bank 1 DegFR Intake VVT Target Angle Bank 2 DegFR Exhaust VVT Target Angle Bank 1 DegFR Exhaust VVT Target Angle Bank 2 DegFR Catalyst Temperature B151 F Catalyst Temperature BZSl F Catalyst Temperature B152 ‘ F Misfire Count Cylinder #6 A|| Cylinders Misfire Count Misfire RPM rpm Misfire Load ‘ % Misfire Margin % Catalyst OT Misfire Fuel Cut Catalyst OT Misfire Fuel Cut History Catalyst OT Misfire Fuel Cut Cylinder #1 Catalyst OT Misfire Fuel Cut Cylinder #3 7 Catalyst OT Misfire Fuel Cut Cylinder #4 Catalyst OT Misfire Fuel Cut Cylinder #5 A/F Learn Value Idle (Port) Bank 2 ‘ % Engine Speed (Starter Off) rpm Starter Count Run Distance of Previous Trip mile Engine Starting Time ms Engine Start Hesitation Ambient Temp for A/C F 2.050 0.0 17.6 0 0 0.625 5.759 OFF 0.88 0.25 35.56 0.00 32.4 0.029 0.00 0.00 0.00 0.00 0.00 Normal 0.00 OFF 79.5 71.0 0.0 0.0 22.9 25.1 30.0 30.0 0.0 127 Avail OFF OFF OFF OFF OFF 0.0 5.48 OFF 79 12/4/2020, 2:14 PM 3TMDZSBN2LM098236 DTC Detail 6of6 Previous Trip Ambient Temp A/F Learn Value Idle Bank 2 A/F Learn Value Low Bank 1 A/F Learn Value Low Bank 2 A/F Learn Value Mid No.1 Bank 1 A/F Learn Value Mid No.1 Bank 2 A/F Learn Value High Bank 2 Brake Override System Immobiliser Fuel Cut Status Immobiliser Fuel Cut History Fuel Cut Condition ‘ °/o °/o °/o 0/0 I °/o °/o Idle Fuel Cut TAU Fuel Cut Electrical Load Signal No.3 Key Unlock Signal Engine Speed Cylinder #1 Engine Speed Cylinder #2 Engine Speed Cylinder #3 Engine Speed Cylinder #4 Engine Speed Fluctuation Average (Worst Value) Cylinder #1 Engine Speed Fluctuation Average (Worst Value) Cylinder #2 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #3 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #4 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #5 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #6 Received MIL from ECT Output Axis Speed NT Sensor Speed Shift SW Status (N,P Range) rpm rpm rpm rpm rpm rpm Shift SW Status (N,P Range) Supported Sport Shift Up SW Sport Shift Down SW Shift SW Status (S Range) Drive Mode Status Power Mode SW Lock Up Status 90 5.8 1.9 8.2 1.5 6.6 4.2 OFF OFF OFF ON OFF OFF OFF OFF 51199 51199 51199 51199 0.00 0.00 0.00 0.00 0.00 0.00 OFF 0 0 ON Supp OFF OFF OFF Normal OFF OFF https://t3 .tms.toyota.com/t3Portal/portlets/tis/reference/mildtc/mildtclnf. .. (Jose 12/4/2020, 2:14 PM Firefox https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 01/01/2008 02:00:00 CSTDealer: Mileage: - Message Logs Calibration IDs Log Type Time DTC FFD Avggfble on Info Code Calibration ID Update VehicleConfiguration 2:401/2008 02:00:00 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes No trouble code(5) found Close 1 of 1 12/4/2020, 2:14 PM Firefox https://t3.tms.toyota.com/t3Portal/portlets/tas/reference/mildtc/mildtclnf... Connect Timestamp: 01/01/2008 02:00:00 CSTDealer: Mileage: - Message Logs Calibration IDs Log Type Time DTC FFD Avggfble on Info Code Calibration ID Update VehicleConfiguration 2:401/2008 02:00:00 Hyperlinked DTC means FFD has been collected and is viewable. Perform a Store All Health Check or click the FFD icon in Techstream while connected to vehicle to collect FFD. Trouble Codes No trouble code(5) found Close 1 of 1 12/4/2020, 2:18 PM cu'sTn t o (07325 Denny; 52102 SACRAMENTO 6A 553:6 STOCK" 202637 GMAu..com626- 3 ““LES rJEVV 2020 ‘OVOTn 7ACDMA 31TJKIJZSBI'42IJAOQRZ36 09‘12’293‘0 CHHIS'rorvHEn .1 CAMERA CHRISTOPHEH c: UereFIELD SPOT pil I flRETAIL (c ‘3 e _ Customer“ Egg” E?me; g g 5; l g £3 )Wxa USED VEHWLE‘ APPRAISAL SHEET "“ ’i-(flfefirw 'Jrh "I Salesman _ II Dam - {HEW “g ' . ' “i _ jg _ " f . I . 9 }|1- A I {C - Make jihwv . Tm“ fawn . . l; 3:” Mgdei Wfiy ’3 ’3 " 3-" * Drivegrafiwg D 4x2 [‘31 4x4 -mNEWheei Drive l. _.. Mu“: = I Tm.“ I -’“'" '97 i: '5'? 3 ‘3’ I _ Miiea’égfi.’ fifléjflfif? Antualmfitcaedsm _ Trim(XLS. CE echSBI‘IeabBudy'Iype "' w ; PHM; Safies-Usm. F156, SR5, 6%.}: Pkg (XLT), LMTD.‘Eddie Bauer etcl?) i ‘m 'i’ 5063’ TYPE IQ Rag; Cafi M333; [E] Double Cal: [JShofl'Bed [JLong Bed- m Supérf Heavy Duty ;;.'. \ IE LimitedrSpeciarEdition 5'1.” = U O&Rum Package m Suspension Packs ‘ El Airflnnclitio‘ning a RaaI'Air I $ PowerSteafinQ m finwerindows D EDcmr E] 3 Door Q-gWr §Ja§ensmhfilfiflnad Pkg (THE! 271 Sport emu) jg: *I‘ _‘- ‘-‘ Equipmént ' ”'W' 2..” {Check ALL options on Vehicle) ' \ \ ._ + [tr . ..W ”W" E] Stepsiae Bed I " Q] ABE (4 Wheel} um Power Seat um DualPowerSeats [:3 Third Sea! {Vans & SUVB)? D Quad Seating (Vang‘?L3 ,F E] Van Seating Capacity:I ' Power Dunr LocksE I 3??? 53* Second s_liding Dmrmhfi? Till Wheel _ J D Hiding sonmorwamn - E] Towing Padcma -- 1:! Pickup sfiéwqu E] Hand Tanneau Cwer CZ! Badijner m Navigaiion Satealite Radio a. KWmflfi 5r:_.-'. fl Heated Seam; F" Ir,H E3 BacR-up Camére To Rmrdga. Cat! I'm Frh‘ling 9154:33- 1305; 3 pant! n'u‘l -: .':: :e-qqg;'- '.'n."-‘( ”Hut p‘r. rfr-gl. _hin}: rfld-rff'w «Lit? ,."Ei~_-‘.i :fr V‘j‘ --. law “113': «firm? “”"Efi- hit: ‘.l\':-' “‘5: .‘w'l'e 3" :‘JH J.?‘r‘vw! km cruisem'md fl MoaanflSiiding Glass) -- E1 Alloy Wheels. _ J m $M’FM Stem“ ' ' -" 4 Cl Hiding RaarWindnw J} 1ft”. FEM? W Premium Whéais _ _ [SJ O_cmnactfiiscihfipfii ' ‘ II.- EJ Refined: ' s'::;3_ k” xv" l3 Wideflres IE GU Changerfsmckfirflmfi) ' ' ' E RearSpoilar E] Oversizeo road T355: E}?! Premium Scum g Privacy 55335 git" .,- igpbfiaalfiaal sews; [:1 DnaIAiruags .. - Running Boards Ufifi‘rnr Brian" '5-M Dues Vehicle have a Salvagejiqa? m Yes El No “firh r '5 5: r; _s fix Has odometer ever been repairédfreplaced? E3 Y$$ E3 No Explain: ' [s customei‘uriginal owner? U “93 r3 NC? Date Purchased $5" . “W d?" - I Cunditimn Raped: ’ '.c;iéa’te below: ' ¢ i.-fifi- ND, _ .. I __ - ‘ r- mes 80F”: War?"- Spara Tire :_ IE} a . - 27"“; mfiw Spars Keys . n r1": Was? ----'-*--------- Engine Lighter: [:3 a lntzzgr Actidanl _.{fi L‘j I CDLOR: ;M"LA5T SERVICEDATEW . - ' I I I 1‘ LII] {e . AWRAISER: - SIGHT UNEEEN:WWWHEN: ACVM Sanxrdn}z Schcruhcr 1:. 2020 oLending/Typlcal Listing Price/Auction Breakdo‘vn Kelley Blue Book 9/1 1/2020-9/1 7/2020 2017 Subaru VVRX VVR,X ST'I Sedan 4D ,,,,,,,,,,,,,, > ........................................ $28,391 1' 529.636 / $2vmzms 4-Cy1. ‘I‘urbo, 2 q Liter ‘ Manual. 6-Spd. ANVT) ............... . U‘N Inc ludcd Included I ncludod *** Equipment *** IX“ Weather Pkg. Included Premiurn Sound. Included I’D‘N r Trunk Rel asc. Included SiriusXIvI Satelli c Included Incline SIan [\s‘xixt _ Included Bluetoorh \A’ire} included Tractinn (Tontrol. , lnc‘ludcd Backup Cnyncra, IncludedABS (4-\thc}) Included Dual Air: Bulge. . Included Alann System. Included Side Air Hag Included Kcylcss Entry. Included F&R 1 (cad (/u includcd Air Conditioning Included Included Pcnver VVLntJQm/s Inciu(lud Included Poxvcr Door Lock Included Lcalhc . Included Cruise Control ....... Included Daytimx: Running Light, Included Tilt 8: ’I‘c‘cscopiug VX hr Included Fog lights“ Included ANd/FM/I [D Radio‘ Tncludcd Included CD/Kd P3 (Single Di Inciudcd Included Condition .............................. Total Value \vilhout vnilcag . Nlilcugc adjustrneut (52943) n11 ck . **"“ K138 IA:1')dh1g/'l‘ypicn£ Listing, Pr'ce/Auction Vainc 527.900 / $29,245 S Nlavlfl‘s Toyolu 0F Sucrutncnlo v YJICFIK’ILHA. S N‘ l‘. R Q1 {A It r)T Kuncy Bluu Book puhncmion {oz- Culnbrnin: 9/} 1x2020-9/17/2020 \’alues arc: subiccfivu npxninufi, Kellcy' nluu }Xool mud vr\ulo, Inc, assurnc n0 rco‘punsibility for c|ToxS>or omiusions, (Q vAulo, 1n . 2020, ull ngbx: reserved This report provided free of charge by: Maita Toyata 2500 Auburn Bh/d. Sacrmfiuntc, CA 95821 855427,?‘5555 { IauhmmwgfiwmmVWWT,” "A? . ._ ,g No accidents or danwage reparted2017 SUBARU WRX STE ‘ V.N: 145 to CARFAX 1 SEDAN 4 DR *i‘“ “‘ "A""“"““'>"""”""" ' ‘7’ ‘- 2,5L H4 F BOHC 15V , a E GASOLINE 2 Prevrous owner.» : ALL WHEEL. DRIVE i l} 4 Service history records 1 t 4 s » *"Wiwwd ""~>-*~ WW ~Ww~~vw~~~~ This CARFAX Report provided by: ’ ’fi “" "“"“ 3 Maita “yoga LaSt owned in California Q 4,5 1 5‘0 gun, Meg'figgl Bev'gfla w *“*#*“~-W~ H > * W A "fl ‘ u [.2361 re carted odometer 1, W 2,394 Customer Favorites l 49.458 regdingp ¢ w 2,394 ; This cARpr Vehicie History Report Is based only on inforrnalion supplied to CARFAX and available as of 9/1 2/?0 ax 4:30:31 F’M (CDT Daher Infcrrnatlon about ‘Ills vehicle. including problewxs, Wuuy not have been reported 10 CARFAXV asong with a vehicle inspection and test drive, {a make a beuer decision about you: next used car, f ' ' " " ' '1‘" ‘ ‘ """"""'"'i'Eg"“‘ L Lu, Owner 1 ‘ 3 2 Est meted length of oiwnersh 3 mo‘wned Ln the fonowing statés/bFSx/mc Esumawd m 51 reported Odom Uss- Ihls (apart as one impunant ruui r ' g E E i £5} Dwna i 3,, , _ ,igiir’O'rx ,L' ' g E, ,. < m, 1 V ,Hé , , ,, W; i Salvagei Junk a Rebuilt t Fire 1 Flood s Han g Lemon m NO problem j Sgaéfgglegfi 3 E< A r 7 777” 77,7 ,7, 7,7,, ,7,7,, v 77 V7 fl‘ i www.fiiii 7W," 7- 7-7» »_. /~.~ ~,.7.7”77777 7 fl r r , A 1 ,A,A A .7 ‘7 ,7 n 7 r- , r” 7vwrr -7,7V~,7W, ,l gr Not Actual M&leage | Exceeds Meghamcal Limns 1 m g§°&?§§?£fi i gxaé?§g?§$1 r .. ,.,..,____ ",7 W, ,4, , W r , W, , , ,, ,. w . ",7, _ w Hfififi,,fiwv,;m.‘m._4._.. n, ,;m ,7 WW”, :GUARANTEED v Nona gr mesa major mm pmmems were rammed by g. Ema Depannmm of mpmrr E Vehicses (DMV). If Val. rum tha: any o! these um: promems were reparmd hy a Dmv amt: nm mcmded .n nu: I reporl‘ cARFAx wit buy this vehicle back iRegimen View Terms | View Cemficazc 5 k g; OwnerMuai1 g , .. [ Total Loss I x No lasueg No total loss: rep2:led to CARFAX REFONEE‘ No IssuesNa Issues i No siructurai damage reported to CARFAX‘ ReportedReporled Snuctural Damage i N2; issue; RepcrtedAirbag Deployment rda IssuesRepoued No Issues Indicated g l‘JO ISSUES V No Indicaxion of an odometer ro‘liback Accident I Damage No accidents or damage reported i0 CARFAXV No issueso Issues Reported No RficailsManufacturer Race" Check with an author 49d Subaru dcaiwr for any open retails. Reported,i_f , 7,,74“. ”dun,“ , w W, kw, 7, ,,,, _7__7,ifiiii 7#7A_w, H s Basic Warranty W Ex W lfl E d :gjgal warramy estimated to have vinred V V errant), pirad ar’a ty XP re E De‘kniifld £453tarts; Owner 1 Purchased: 'l 6 f E 20 lw m E Personal Vehicle Air Law mileage! This: Owner d1 ovc less than '1 0,686 mi/yr g the industry average of ‘l 5,ODD mlles per i yezu vehicle purchase repcrled v Titled or rngisiered as. per'AQnal vehicle Tennessee Yule or registration l$5uedMotor Vehicle Dept ~ First Owner renorlEd Nashvlile. TN - I oar: OI Hen reported 1 it‘c‘ #98462246 i Veh ale color noted as Biue "T Tennessee Tulé or r'ewTstraE; game}:Motor Vehhfle Dept, 7 Loan or I eh reported Nashvilie T'N 4 ~ Vehicle Color noted as BflJE,‘ ' 6 Ca I ornla Odometer reading reported Motor Vehicle Dept Californ a Pa$sed erulssions inspectionspecfion Sta California T tle issued or updated Motor vehicle rDeptV ‘ Loan or hen reportedCA Dealer Invanumy Vehlcle offered for sa!e ‘ .wm-r..m_,~.,_‘~.~_w~.~_ Mane Subaru l r ‘ 7,77,,,,,,,,,,,,,,, E Q vehicle Serviced 5Secran1ento CA 33% u Maintenance inspection comgleted l91 6-485~8500 A fire conthiDn End ures‘sure u: Paked 3 malraauberu com/ 7 0i: and finer changed i 'rk‘v45/5JJ 1 1 WQWw % W 65 Customer favorites y, WWWWWWV-~MMW Omx .. \O \No .3 m N .0a3 ‘ 0‘ ‘ personal Vehiclem' ‘1 9.689 mI/yr E Follow Us: CARFAX DEPENDS ON {TS SOURCES FOR TEflE ACCURACY AND RELIAB ASfSlJMED BY CARFAX OR ITS AG ENT ”WA PL1RPOSE. CARFAX® Mileage Scurce I i 5 06/28/201 8 CalifDrr‘lts Tltle issued Or updated 1 3 Motor Vehicie Dept. » New owner reported [ g h Citrus Heights, CA » Loan or lien reported t 5 25,056 AutoNatnon Subaru Rosewlle , Vehicae serviced 1 ‘ Roseville, CA - Malntensnce Inspection conwpleted L > 91 fi~724~6774 » OII and fifter Chan ed E % http5://aulonekionsubarurosevillevcm r Tire Condition an pressure checked Em ~ Battgsy/chnrging systarn checked . “Jam - Battery set viced 1 3 45a 4~3 I 5‘0 r Brakes checked L i s4 \regmgg Beme; w E 1 W 16 Customer Favorites g QBHTN JQZg g u M x, VeIEiEE’e‘i-VEEéfififiWg ‘‘‘‘ ‘ f Sacrar‘nento, CA v Main‘enanca inspection curr- leted E91 6-486-8500 n Tire condi’uon and pressure c necked y l maltasubafu.cam/ > Oil and filter Changed E a ; mamm3w$ EW 65 Customer Favori‘les g 'EaIIFJnTé viii " ' '7 7 ” h 7 "V"V?Eggz’straEXU'ESTe’JiJnmn’B‘QEé}K16¢édfi§é G’ehic'i'éw‘ Motor Vehicle Dept. to a new Iocafi an Roseville CA r Pw Motorsports Vehicle serviced 7 Rocklin. CA 33:3"; w oz! and finer changed 91 6-778~8844 ~ Antlfre .e/coolant checkedfwmotors com]w 16 Customer Favorites (:aiifornia Reg tremor} Gfidéié’drlfién'éévEer'fixHJéd {he ve Mo{or Vehicie Dept to a new [ocatxon Sacramento. CA Hsib‘zifzhib ” ‘ \,_‘..,,,V,__,__i-- V, V, iiivwiiiiw L.-..W,.~.--l_._v Have Questions? Consur‘ncrs. please vi it our Heip Center EX w-w.cerfaxrcorrx Dealers 0r Subscribérs. $19359 V535“ our Hen? Centfi? at wvvmv,carfaxonht1e.com. agar}! First Owner \Mhen the first owner(s) obtalng a Hue from a Department cf Mater VehicleS BS- prouf Cf UWDQYShiIt New owner napartadWhen a vehicle is sold (o a new ownar, the Title must be \ransferred to the new cnmner(_3) at a Depar‘xmenl of Motor VehiclegA Ownersh? HistcryCARFAX efines an owner as an Individual Cir business ihai poSsesses and uses CI VahiclEA Plot all ‘ le transat‘lifl’hfi I‘EPI’BSQD‘K Changas |n ownershipv Yo provide estimated nurnber 0f ownerS. CARFAX DrODYiEtary teChl‘IC-lcg?! BherZES El" Th0 EVEHtS in 3 VGh‘C'B I‘IS‘UTY- Es‘imated cwneralxlp is available far vehicles manufactured after 1 991 and (filed sole y in {he L19 1nC'Uding Puerta RiCDV Dealers sonwelirhas opt to take ownership of a vahicla and are required to ln the foliovlirlg states: Mame. Massachusetts, New .Jergey, Ohio. ()kIahonng, Pennsylvania and South fiakoza, please consider this as you review a vehicle's estimated ownership history. Tilie ISSl-ledA gtate issues a title to provide a vehicle owner wllh proof of ownership. Each {file has a unique numb-r. Each tnle or registra‘ion record on a CARFAX report does not necessarily 1nd5cate a change in ownership‘ In Canada. a regSSIrstion and hi“ of sale ate used as proaf of ownership. About CARFAXfacehock.com/CARFAX £325) @DARFAxinc S R ERRCIPS OR DMISSIDNS IN "THIS REPORTV CARFAX FURTHER EXPRESSLY DiSCLAIMS ALL RRANTFES. EXPRESS OR IMPL‘ED. II‘NICLLJDENG ANY IMPLIED WARRANTRES OF MERCP'IANTABILIW OR FITNESS F‘OFZ A F’ARTICLILAFI ILI! Y OF ITS INFORMATION‘ THEREFORE, NC) RESPONSIBILITY IS ' (£3 2020 CARFAX. |nCu a unit Of (HS Mark Covered by United States Patent Nos. 7. 9/1 2/20 4:30:31 PM (CDT) qhts reserved; 53; 7,778,841; 7,596,512,, 8,600,823: 8,595,079; 8,606,648: 7,505,838. t Al 13Am l have reviewed and received a cogy of the CARFAX Vehficle History Regen for this 2017 SUBARU WRX vehicle (VIN:JF1VA2MGBH93051 415). which Is aged on infor-“nauan supplied to CA FAX and available as of 9/1 2/20 at 5:30 PM (EDT). Custornef Slgnaturn Data Dealer Signinure Date 1 i } 1 l L i EH 51 0% VIN: s145 Year: 2017 {flaket Subaru Model: \MR’X Number ¢f Open Recalls: O Additional Safety Information Besides the VIN snatch moi you just used, NH'I'SA oyrers additional safely mrorr'nauon ; based on a vehicle’s makeuv tnoduh and made! year and not 13nd to any particuisr V151; A ’ saarch by vehitle rnakeV modal. and nvuue‘ year gives you access to Information about technical service: bullefina, NHTSA Iruvustigal'song, and ov‘rnqr (:oznptain‘lfi. 6;; vveil as safely recalia cm artannnrket nqmpmanl max is. nflsm not linked 2c. a pamcular VIN or even no you.- vehidn‘s rnanuiacturer. To search NHTSA‘S caf-umy inforrnamon based on your vehicle‘s make_ vuodai, and model year, paaase go lo [ha E ,(guyJJsuflim‘n‘Ls section 9nd follow me xstrucuons there 'y Regan informauon for unis, manuracturer Es oniy available gomg back :o rebmary o1 , your vehldc snags rnanufaciurcd bafnre this dale, meme contact Ihm manufacturer fur pusfiibia adéllionefl FBCGH onlomwalion, 1998 If; ng-VNL”._._W, _.__m. w..-..,.-.<..._q.,._.u.. Please select tho brand of [his vehicic: (1 Subaru r m b < m ) Z U m > I Z _ 2 0 W 4 > 4 m § m w a fi v U - H { w m % « fi > fi . j , > 1 6 ) 0 H i 2 2 1 m F i n : w i r l : i fl , ( . . n G N > U M M a i z e » 3 9 3 . 5 E x a m . » u ) ; ( F u m o m x , 5 n E : ‘ a m a c o : ¢ z n N u a a _ a . E a d ; m m fl w > 2 3 5 ; < 5 5 E : i 5 2 : 9 4 . 8 P 5 t m u fi a n n $ 2 3 1 3 2 3 4 n . “ 2 6 5 . 0 2 1 : v » ? : z z m ‘ d a m 9 x 2 » B E m : s L . ~ 3 2 : H m w ! C v n ? u u 1 1 N D < « fl E w 7 1 a ? » ( 5 . 9 . x 2 6 : , m a o 1 . 5 . . v « Z i a n a n 5 E a a i i ; 3 U n 2 2 c u9 ! . » ku ~ 3 0 3 r : ( I ) n . . . W W 3 3 . 1 0 . 6 2 . m i d i ] ; y 7 . : I . M V W u ” 3‘ G 5 3 » ) . S . E Z O W my a . ) 4 m z . m ~ a d g m z fl z a : + M fl a r m k i x x m > fl fi s . d n a n n g m x m w y 7 n . 2 . 0 X . u t i i b ‘ j x fi g ; 3 5 4 : 2 $ 3 . w i n 3 5 4 ¢ m 0 . « 0 4 . 5 1 : 1 3 ) 1 ? I . 0 : 3 . . . : ‘ n c ; 3 ? B5 : 2 3 5 5 . 5 5 5 m 2 2 3 2 . 2 2 ) z t . 4 , 1« H E m 1 [ f a i c e ( i n w i a n 3 3 . u a g w d n < 1 “ H i n z n a i . E n w s w n u i . . a n : 3 E. : 3 5 . 5 . 5 3 2 v 3 3 : 1 1 ; How does Matte Toyota protect my personal informatlon'? does Mafia Toyota coilect my persona! information? Why can’t l lilnit alt sharing? AMI Izétes m ’ " ' w ~ To protec yon." p rsonal info: Ihalion horn unauthorized access and use. we use security vneasuress that comply with federal law. These measures include cornpuler safeguards and secured flies and bullgings. We couecl your petsonal inforrnation Complete a cledit application . Appiy for financing oi for a lease Provide employment infortnation Give us your contact informationShow your driver‘s license for example, when you We also colieot your personal information from others. such as credit bureau$. affine or other col ' Fede-ra! [aw gives you e-right to Iirn In sharing for efilliates’ avaryday business purposes-~ info: maflon about your oreditworthinesrs H affiliates from using your information to market to you II sharing for nonaffiliates to markel to you Slate laws and individual companies may give you additional rights to ‘ y £3. Companies reiated by commonWownership or control. They ca he financial and nonnnanciai companies. l5 Our affiliates ino/ude‘cornpanies with a Mafia and/or Elite Acceptance Corp. name and financial calnpanies such es dealerships. Companies not related by common ownership or conflol. They can be financial} and nontinancial O_omparfles. fl Maita Toyota does not share with nonaff/Ilarés so they can Joint m5 -A fon'nal agreement batween nonaffiiiated financial cornpenies that together marke‘ financial produc|s or services to youk u Malta Toyota engages in joint marketing with banks, credit unions, and finance lenders A W”’1’ ”~ To provlge you wlth addltional infiorrna‘llo California Consumer Prlvac Act, a comade available to you. Our rivacy Polfie $W®WWWR§$§ wwsg, n regarding our privacy practices and your rights under the of aur Nollce at Couectlon of Personal Information has been y may also be accessed at www.maltatoyota com. By signing beiow, you acknowledge receipt of this Privacy Notioev sammnum ~ ~ - ...............- Rev, 1 12020 WHAT DOES MAITA TOYOTADO WITH X'pUR PERSONAL. ENFORMATGON? m W FIBancial corfipanies choose how thréy share your personal inforE‘yation. Frerrdera! law glvesconsumers the right to 15ml: some but not all sharing. Federal law a‘so requires us to tell youhow we collect. share. and protect your personal Infurmatlon‘ Please read this notice carefullylo underslaflnd “Lbs! we do 7m rThe lypés of Berso’riral infgrmatlon wa Ea;9ct a:d share dependion Q a product Vo’r service youhave with us. This infonnation can Include: n Socks: Security number and incor‘ne - Credit history and credit scores n Enwployahenl information and checking account information When you are no longerour customer. we conlinua to share your information as described inthls nofice. ,W'Kfi finaaclel SémpaHIes need (6 share CUbtoxfiers' persoial info{TnaEion to run the r everydaybusiness. In the section bezow, we llstrlha reasons financial companies can share their eta chooses to Share: and whether youcustorners' personal infornwazion; the reasons Mafia Toycan Ilmjt this sharing. such a5 to proces5 your transactions. nvaintain your Yes Noaccounfis). respond to court orders and legal ' , ,lnvestigat‘lon$. or report to credit bureaus For our marketing purposes- to offer our products and services to you r For jolnl marketlng with other financial companies #0; 81:3;f-il'ates‘ ov rfld bu iness ur D ”s- 'I e y ay s p p 5e Yea N0iniornwation about your tranSactlons and experlences For our affiliates‘ everyday business purposas- , v"information about your creditworthiness No e d0 "at Share V H f No _V_;W W H We gginotr r Call Sales Manager at (916) 4B1~0855 ‘ SAN FRANCISCO REGION 2451 BISHOP DRIVE SAN RAMON. CA 911583 PAID FOR BY; TQVQTA MEMORANDUM INVOICE INVOIL/E NC): 7502816 INVOICE DATE: 09/10/20 PDRT/PLANT: TNIMBC EAJA CALMX DEALER CODE: 04354 SOLD TO: AAITA' S ENTERF’FHTF5 565“HEADQUARTERS DR -s YgQIEAS/s'AanMENToNO, TX ?5024 25800 L'Aq’%E VSACRAA EN A 95$?1 MODEL bEscanTlon YEAR SERIAL N0. Clc ENGINE N0. DEALER7555A TACOMA TF‘D OFFF‘D 2020 3TMDZGBN2LM093236 9 28R 43337241 MsRP INVOICE4X4 DBL CAB Lia COLOR Exr/INT 040 SUPER WHITE , F017 F017 BASE VEHICLE pRICE > 57,575.90 xmalumo FACTORY INSTALLED EQUIPMENT Eng: 5%08‘3‘“ el‘nwmflongl ught nd F Light “‘8 78l'l R a a fiD osfnngd PacksSe 9 Nlc wcTP - Tecmoloqy Panckage: 770330 686.00 21' - AxI~Waamer Fur Loner/Daor 5m Proxec-or 24a. 2m oo > ed Light 149.00 121.00 ~- mu OW‘I‘Ier‘B Padfullo NI 7.00 F ~ udguardo 129.00 99.00 . nus xwmcE my Hm Ranger ngumvs uuxmm vgmcm cast. DEALER RECEIVES A RESERVE op . easyon.mum. manages A ppo Rasmvg Dr o m.go, mm “NDLESALE nMncg ngsgme op . nman‘ DEALER vzuameBASE mus: .5 mg SAME mm ALL Dsuexs m ms neuums um my um- aepwcr DEALER veuzcgg use ems: IN PRIVATE DISYRIBUYDR REGIONS. IN ADL‘IXYIUN. DEALER MY RECEIVE OTHER ALLWANCES. REBAVES ANDINCEervzsfimqgn av pk upseagp n3 (mantel: WHICH Aka szPARATE Fawn THE DEALER INVOICE Paras. YOYAL P.I.E.>- 1.296.00 1711(-ma mEunmam cannaz mcmuzs ALLAprucAaLa Move): nugL AND enLea TAxes. TOTAL ”ODEL AND "JvE‘ > 3’3 ' 37 1 - 0° 55 ' 92“ovuea cuAaaes , SUEL/ALIMIN CHARGE )- 3 . 7? osuvaav, pnoeacsma mm HANDLING FEE b 1 17E DI! _1 1.73 DD BUB TDYAL; 407045.00 57,107‘77 TDA v 67< A DC!wag mm ovmensmp pAaaEa 10 DEALER upon WWMENT 0F emu goons mm ALL » ms»: or: goes ca DAMAGE Paaaaa To DEALen upon Deuvgnv op comm yo ogamn TOTAL "Nam: > .10 J‘s _ OD 37 v 751 _ 77nnrnxm A r .‘r‘muvnvrm-r- A. 1 ‘ 0 3 $ me m _ fi m m fi m x ‘ w ‘ i N 0 N M ‘ ‘ E M T N M U - Z G N . ) ‘ g n m fi u fi w u « £ me 7 1 4 1 1 , . . : n 3 £ 0 . 3 2 : > u - I an n u r n m u . . n u w u : a a e : u fl v i : n u . n e c t a u . . 3 : a m : . n E n . 7 1 3 . 5 0 : . 5 an s : 6. . 3 2 : 3 E X E C : w r n r n l . . u ? - E l c . . 3 3 1 . u 2 : . S : : 1 3 ? .. C m » ) . . . i a a k ) w v . o w I u ; n 5. . . » n 3 5 . 7 6 3 ? » . a n u fi v a 5 3 M B ? E 5 7 . $ 2 . 7 3 . . . : an u . 1 5 : » a w m a : v u . 4 : v > . r v 3 i i \ \ “ \ ‘ \ ‘ \ 1 ‘ 1 ‘ n 3 5 . 5 1 - m i n x s a a e . 3 . 5 2 1 . : j a n u a s u 5 : _ 5 1. . . : . 3 ( E : < n : _ n . u ‘ « 1 n n u u n s ( E a n u ; u » . 7 5 a » . 3 1 2 1 n : . 1 . 2 K. . U 5 5 ¢ . 1 : v F ‘ 4 . 5 . 5 ,. s . u : 1 . 3 a ! a 3 : 1 5 - 5 5 . n . 3 3. 3 . 5 5 . ( 2 . 1 . 1 2 . 3 5 . 9 3 . v . 1 2 . . . " I n c l : x n . 5 9 .. . ; . u E n . X i a n b 5 . : V t 3 5 : . » u n n u E n n n n l < 3 : . u an F x : > C R. n . 5. x 3 5 ? » K w u n . I l a : 9 5 ! 2 2. 1 . 1 . 3 x : u n w i n a r . 1 n u n : v . . n n u ; i . 2 3 . - : D i - 3 3 2 : 3 5 1 0 » : w u ‘ ¢ , a . . u u a u m a v u u . u \ a ~ . . . . . c a n u n r r i s l t . ) n f c m t a m o . ‘ 2 5 3 . I E E E G , “ a . 2 5 $ : I w l r z u u n v r r a a ) _, . 2 ) Z n . > r l me n - . w i . r : < = E n 7. 2 0 n u : 3 3 F n i t s z n w E. 2 3 3 5 . 2 . a n n u u x n . w : _ » ( t a c o : 1 ! u n i . E x ; 5 : ) : 2 . 5 6 : : z w a n b l z u s s 5 5 : n 3 . u ‘ n S i - 5 4 2" : 3 1 . a « a 2 : ‘ L 3 ‘ S u a u n . v x E v a . n . : 3 ) ; . 5 0 5 5 p £ 5 1 . 1 5 H n u a o Q N ) . E E s a u 0 2 : 2 5 . “ I l e i ! . c p - Z - E o n 5 B R E E . ) u h ) : 3 1 3 5 5 3 . 3 ) n v n F 5 > 3 5 3 : 4 3 d » w u u w w “NI & OUT SHEET . K ‘9}7‘“ _&f L:8F) 'I '"t’OZ-L ASST. SALES MANGER“WWW m 4 3 777/4 272;; SALES PERSON CUSTOMER NAME: SELLING VEH30LE r m muse 7(40 STOCK” 7 Z c- 25g 7" . ADD OMS 9: (”fl YEAR U 7 4'" VVVVVV 5’37}? _ MAKE 7273/0175 7 _ TOTALMH MODEL "Fa ctr 17:4 mm? SECURITY KEY COLOR ,_ TRIM “7:432 17 Og‘ ‘ 120,634 THEFT REG}: L412; P371: COLOR \Alj‘jja 5“ E, w, PLATE a (2T Ah. 17 Z ‘5”ng Z l’éfié O Q g ‘2 génas EXP DATEVIN # MILES __ £2“- “7 €769/C Q5 143/““TRADE IN é; a 7 7vm 2m? 577' mm-w R?,?XP DATE _________mMAKE 7 *6 Viv» rl/ -u Tm §Tj; F K ~COLOR pt. E LC,“ __ «flLfl h ; ‘ L " $u is fl" £21”: MILES 6 {2 (f q g _ REG EXPIRATnoN j é/ )LL/AZJ How MANY KEYS I “2 _ . m o a n H H - U d fl fi r w c mr . .. s 5 . . . . , . . . . : . : : , y : 1 : I ; . I . . : A . . . 4 _ . . . . e m m u a W u b ka 3 ; : a . ? w n s v é n r w 3 . . : F . 3 9 : . 1 1 5 6 3 5 . 7 5 qu 2 . 4 E m E a r . . . » 5 r 1 5 5 } . . . 4 . . . . . . . 3 6 . 3 , a : . u . fi 5 9 2 1 0 2 7 1 5 3 3 : , $ . 7 5 . r m 3 5 : . ..E r : 2 . x r i m ! 9 m 2 n : u » 6 : ( 5 c n 0 5 : . U r i p. .. . . : 3 5 . 5 6 5 : ; 0 3 3 $ 5 : n » . 3 3 « 2 ?. 1 F 3 5 6 7 " 7 . 1 5 0. c a : « . 4 0 3 9 7 . : 3 . 4 5 ; ; z z n E 2 . : v v v w . u . v3 : 5 m h - fi q A n w n p p a m w i / 5 . 1 9 : 2 ? v l fi fl i s u s a r v . fl . . . » G m m w m m i c a m u C r . .. . . . . u x 2 3 » , wa n m x w o u o v r / Mm ‘ u w o a x . . w ‘ s x x i x m a A A v m y n a fi > 3 ~ m 2 1 5 fl d « s x . " . » ( H . , _ . ‘ { \ a i . . 2 € s l . l i ! ! . in x l ; . 1 ; . y . _ W J M Q T fi b r v n v m : I P u J D Z u r n : : 3 : , C 5 . 9 , . 5 3 5 i v u . 5 . Z S « 7 : ». 3 : 5 . i h m x F a u n a : A ‘ L . u 3 1 . ; 7 1 A C R J Q ‘ ‘ 1 1 ‘ 3 ‘ 1 L z “ : 3 1 I f . E . t : 1 . : 1 { 5 . 5 . P i > 7 1 2 1 % b 5 . 1 . 5. 2, 2 5 : 5 : 4 b Z . W W P Z ~ + C W § I C x a A fl c nz . . 1 4 ) 4 0 ( 0 . r n a t y ? ? ? . ? I : w f l . 5 C I N E . : 4 : 6 : 5 n 1 . ; 2 3 ) : ? $ 3 7 . . 7 7 K ? n u . . . 3 4 ! , K O : 3 . 5 F u n E 2 9 1 2 : $ 3 . 2 2 3 A a ‘ Z t fi u a K ‘ : § fl § a 1 . : E 3 . 5 . : Z : 4 3 » . K 0 3 z : 5 0 9 . 3 u ‘ 3 « : 4 3 ! n n ; 3 t O 7 2 9 : 1 : a n y 2 . 3 . t : i fi ‘ . r 5 3 » a i 3 1 1 a 1 7 ! 2 . u . 1 1 » . 5 6. 2 4 . : 7 5. 3 3 , . . . 1 1 6 ) . . 5 3 5 5 } ! 3 6 n n g u u u z n . i n . a 1 : 5 3 . _ 1 ‘ y a 1 : 3 2 5 . n u i , ‘ u > 1. F a e ; 5 5. ; l . 1 ) : : r 7 a u 1. 5 . I I F D v iy 3 5 v $ 1 » an « > 1 . 9 . , : i ( R a : 2 " . ? . w P 3 3. 0 ; ? le 4 : ) . . ” n ? g i : 3 0 : a « 1 3 / . I P ‘ U : . , : : . : : C n . ‘ n é : u ¢ £ r § 3 5 . w m r . . u u n r f n n : ¥ n n § r fi § fi > a f i w k Z ; 3 3 . m { 4 5 . 5 1 5 : 4 5 : 0 : a i i l i n : 1 : 4 0 : . 1 P 9 ., L E E ? » £ 1 u 4 r n x m x 3 2 5 ; w a x i n g : S F n 3 3 : 5 : » : 0 : . 5 \. f 2 2 . 1 ? 1 ‘ ? c a n n i n g 1 2 5 ‘ ? : y t u s r n d v a w E u m ? n “ ) n 9 1 a . 1 5 a 2 5 , 4 . v u u r K l g x . n o . v w i y fi U h , i . DEAL u, 52152 cusT g: 10157325 51K u; 202567 2020 TOYOTA31M5253N2Lk1093236 TACOMA manta Tovo‘rA 0F SACHAMEmo RICHARD ESPINOZA 09 12 2 O 2 O “554500 O 0 O O O 3 0942-2020 - 0512:2020 MAH‘A TOYOTA OF SACRAHIENTO 03M 2'2020 31 31 smwem m m-m RICHAHD ESPINozA MArrA TOYOTA OF SACRAMENTO 09/1 2.9020 09' I 2’2020 DEAL av: 521a? CUST m Io‘o7azs 5m n: 166495 2017 SUBARUJFM/Azmsarmcosuas WRx RICHARD ESPINOZA MArrA TQVOTA OF SACRAMErno 09 12 2 O 2 O value Hcvd 0 5 2 9 4 3 MAn'A TovoTA 0F SACRAMENTO 09:12:20ch 31 31 0942-2020 _ 09, I 212020 SACRAMENTO CA 95816 625- FIIEHAHD ESPINOZA tnAl'rA TOYOTA OF snanMEHTO 09/1 2'2020 094 1 292020 M EM BERSH: p/ ACCOUNT Apbu DAT: 0N " " ACCOUNTa 7 TP‘C undcl'fagnco hcrcbv :43plnra tor (j) cull LMIO!‘ rhev‘ntlcrshrp based 0n ure Cd the luflovnk‘n. DUST“ ‘U1 D7825 > 1 uve m regmww work H- um- mmwm . guy; mmrmnuy m mudy M DEAL” 52182 W Farmly Nunubar' Spouse nr Qagmlrn er: Dcunman; Fauna; 01 a c). 1n Uman c-xflnujnr' V V V g! Ernpanymenrganlzaunrv mtup:mon: 7 n fl ”H ‘ A Mg, i I MPOR‘TAN'I' INmHMA‘H ON ABOUT PROCEDURES mr‘l OPBVI NG A NEVV ACCOUNT TD hail: tha gavemmenl fign! the lurchn-g cw u-vrorism and money murdering amwilimi. mum‘s: taw ruuumu g.“ nmaraat insiitulizms to omum, venly, 13ml recovd uuorrnmlov n‘m laentlues ems: parser: who opefis an acmuun What 1hls means lor you: Vu'? {an v spew an account, we wul ask m- yaur n rue address, dun;- o! bunx 21rd ulnar mfannaxion vnaz win Hurry us lo uaenliiv you Wc may aim ask 1:: saw yam dnva’b :i‘gzuw o. ou‘ur idunmying doufinarzm and we may rotzun mpncs oi n‘osa moralmcniv: (or ick-znt 1y ucnncatian purpose o 4y: as auownrj by law Tho (J'Ddfl L’dnor In 7 retain this appn‘mt‘ran 3rd ar‘y otr-ar inflorrnutian yo carom»: abmur Ins, Conger” Io Oblaln conaunuur fiupon: 1"ha Gacm umgv: Ismmvnn wed m pericudngwuy verity Iinanoal untouuauiun. cum, arc: cmpiownuw Hamy by am; net :sary "mam: «nnmcmsg by permaamxw Dmauning a - rm "mar report rrom ary consumcr-vworurg aacncy. ‘n-Iz. win assist u»: rJodn Liriar 5r. rm «:«umplc, ciumnmninq your mix av mu: arm ”g clrgsbnuy «gr Lw a mum or in correcnons wm-n rnmuvg Iutuuq cream oppmmrmues :maname m yaw The cred»: uhlor may give mrmmazm ~ mnamnu ns ea-penervce wnh you mm! er r You wan (xw-xply wim nu: Qedix Uumn's byrax» g. and as: other teuma; am: «:m-cim‘cms apprimmo «u ".2me“; m um own Unmu wag ,Img “y (hgckggme (mt )s-Vormmwr am 'm tee savcscn-lea You hawk. racemes o. yum In nlva such :a-ms and concmwmp arm upmarsuma “writ tl‘r‘v an: mc “pruned hwto 1h“; 4 applhzauon wdl b dysagaroed 1f you ma A heady a rnmmgsr u- :he cured” vaiun, "Ihe cred“ umcm is aun‘mizgd [o (cgjjpizg. um; g.gpagurg Summaribca bum” in (hm payr-Icrrt of tunds or Ihc h-ansadicm u! any busingg our Ir 5 mxjunl Von waive trg connagnngmy 0v youv r 3v) “m; addleg‘, m; flea under Sazmion 1603. 1 u! [ha Vak cla Clyde and auuwoura Una Depurunem os- I-onor uranium; u; gym, 70m wnmq marus (g n19 Qgfln UnitaryYou nnrrrc- that run”; rhaliv c! 1F:- chlt Uriah nr fin ngnrw‘s wzny C111 n r sand lcxl inc: In you ml ury u:lv:pI-m1: vurnbor n‘m you pawn“: gr u-aIrfiwflfich‘ahves (II SF (Dream Liv: gr mr “-5 aucwls nbtalu ham nxhcr axnucss now; :3: inter auxruumuon Inciuum vans and Ion rnmssaqcs mark: to can (lard nu: » age- MEM BER I N Qfl Anagra‘fi av t mp: ma:kw , TV p5 om“; 21nd wurAeg; dzzqicg-z using nr mnom «had dawn; z-y ten: o: p: ’11-'3- ANan‘e: RICHARD ESPINOZA DHEF- o! Bitth' ' 95 Madmg Adana “mm“ igiziiagflaMEuro. Physica; Address {it cmrrmm, Empunycu VVQrk H'XQI'IB E711 .3: | ' 525Hon‘m: Phoni” Stfnc- GA Zn“) Cody: 55875 ‘ (71>quan can 71.»:wx3z-n ‘anu Hum»Cue l $311071?“ 022 IS-chvlgafpm Enclossj VVE-(pirraurgn 9:3; q. IW- "hum Svarc [)cpcelt K H&zcjuircd) 'dblimpm 0J3 ' uvwnmugi wmA .v u ‘ awn“; v 1-; umpu LA, n... m v a»: ‘aIu y cm Juan nary: ‘ , , , , , ,7 7 7 r, ‘ , ,,,, 7!: inc}, r ; Rman Daze or emu a $35!: V V N 2 Home Phone; F‘hys-‘cnu Add: City» A Siam Empanycr‘ i Occupanon: vuoxk Phone Dan Phone 1 w I'Jrivcr’s Liccnw «fr’ ' Fxplration Date. J / 1 1:351an Dfitn: f Stan:- TEnMs AND CONDI TI OMS (nun! stIUc-nne ska!) he held innIVidu: ily, In iuirw rengu‘ujn o- (rz, um: :md unruytrva with Ihp penqnv or alnri!) {Nun |u111uilzt; 1R5. Eluiurupt‘ls 5n“! Lu: (x3n)h:r(:r4 Uri“ HM,- nnnnrhc: tnNe arguee trim, the shay es pur masad ac,- xlns 2 pasons nazvzed on 1 c. uccciuntr i1 any (egduding InA Quads; IRA owner: made samamant um an cane: awamus opered pmsumu m mas. application and rhm Infosmaum. (mum mg- :RA wan Ingmar? he disdnsed m nu m n w rw- named CA1 ‘r‘iS flfimI-Ir‘t‘ I? )‘QU Wifi!‘ ‘0 have the IRA. flal-I‘mcr'l’! provimi'd cyclasivclv Yo trio IRA Dvanr'r y‘all Ins 3;! Dulabkibh a separate {RA mwuv't V119 und: sim‘d ??WJT thlb SIMF'AC-lhon {nay (1‘50 3.36 Llrwad YD Obtain f1 C) WI! lJfMDfl A'HV‘L’DQDH C}, rCV a1; van“ [11; Q'Ilirl - Evil qur'lcrn aw,Lu5{. I: V'Iu vlill «udu auld aulcpl uli Lg! rut, and Inwvvdstious. or ratify tho C} ull Un' > u) c1039 (Hg a =uur‘t L'Vve win nausuwe u copy qr 1km (Jenn Unmn z. D1 asurp m Anrhnrn u-‘inunnunu and Ra: flpbednle bv man orco me ammunx I; ”pane“ II We mrtllv under pennfly al perjury than the foregotng [nroxmaugn ‘5 true end convecj, r mu u ‘ vie. mum s my mnem xn.pny.u any m 3:.“ “a «Hmmwr mm :73, q am m3. (”mm mmu Ivan rm-n rv n Izmynn mzu mm rwwin,‘ ‘4“ m n 1 m 5x u: wa mar. I nv- y-o muse gum. VI m taint: hm-rwq‘a g, .31 I A. non. mu ma Ira Has“ m w: > ‘un («e m mxnup wwnatmrg cm c-uzoe than me cannicnuon required 2.; vv-n CERTIHCA‘TION. IJ-Um u“ urn u< pygmy. z yun'y nun, u; TI “bone uufizxx u:.~_--un .wwmurLIu-x; mum ‘L ..n I .w. mum «mu mu, m a nvuvomrm, “v .mwmrnwnx-u , a vmgm m J uquw nu mL-ou Mr mama or uwdmxug. uv “J x-w m-vw rum 1» LI a ‘wnuum umm. 4- y: nu v mu gnu. bum van GA mpmmv n n u Yna unturnul Reyanlm Sevuzce doc: mat :eaute: your eansem 2o any provgsmn; or "fir, domnucmwuhhomlng Dang nz‘ 029M Date. 09/12/2020 Mar“ be lgng _J0ifit Owner S'gnaiura: 723-36‘1‘MTAFI DEZALJA $2162 CU$TH 10107525 7 flint APPLaCA‘erN FOR DUPLICATE ”MV ”5F 9M" a 'E?mwsjrghmw 0R TRANSFER OF TaTLE Yen: vorln canno: be used to velease a Hen on a vemci-g w-nn an Elgunnmc Lug“ Tale (6LT) Duplicam Title (Colnpxem $QOny r A 3:m Transfer of True math Dupucaxe {setter ronvo/aras Sasha -.;m-¢:L§ gem“; :r-L-u fl cu ww;L-,c~ uumea: x =mc-h HULL mcu nv‘cgJF 1 VAEMGBH98661”45 EEG’HQN 1 - REGI$WRED OWNER(S) CORD --- Plaasa print narn-c as ”fine ¢L‘, ugvp g- gs: aqqr Among F surar) Russ.” ‘ ESPINOZA RICHARD (Jyovna-‘Jz rum H)“ MAM» ;- 4,3 r‘ kms‘ u-um .xr scerV-y Sactions 6 and .4 . a‘n nple-J .mw .np :ua»SACRAMENTO ‘ CA 95816 4:221: \t-ulm Kivp 3a;| :3 nanncm», kw Shana: m- 34:53. um; u. av Ar; SACRAMENTO my_r-‘c agmrnss u} mrrtugua meowAciuv .1“: Luz:N-v “Acne v ~ ‘u‘T: c: 8.1“» rm; ac: cowman, n7 mmwspm v zwvua c. IFu nu 'mrut-vxnucx r rum nnquzs m-v »:_.=.n;n»,-E.ur a an v 51,“-a: mm: :5. mq aks SECTION 3 -MISSING TITLE STATEMENT ---u WARNING: [$stlal?ce Ofw'l duflficafle lit“? cancelfi 1h? Orlglfléu title. ll your addlefis Is dIWamnz "wan what appears m tha Department's records. you thus: "‘9 thus applncauon In arson, bnr‘vg me original or photo copy o!pron? nf mwnership (i e Registrant”: Cam or Reggtratinn Ranewal Moum) end your unver 2,..cs-nse c..- agent nation Cara {i che (me has been replacedwamm tho uast 90 days. a CHP vehiaxe vermwnan L. required. Tho Candice“) of‘fiua @9qu for U149 vehicIe/vessei ie (check hoxr m Lost m 31mm: m mag‘blamUmated (Attach old rite)a Nun Racmvau Imu- pnor Owner B mm PeLemem nom (JMV (Armwsc' any: mun I sue dam) l agree ID indemnifiv and wave ham?!m the Director ofMotor Vahiclaa forany loss smoked manning horn mo Issuance oi said dupiicatoCwflficats ornae gelflmlprdeclang) underpnnatx-y orpeyjury undar mo laws ormo stain ureanro’nra 0L5: uxsform :5 trueand correct utu “mu: r- o-Tnumr" mcuflp u, .m- awn“; uA-b ‘ Ly u:: L tmnnnt x us: X 09/1 2/2 020 ( ) SECTQON 4v-w REGISTERED OWNER(S} RELEASE OF OWNERSHIP ANDIOR INTERESYUm (EIGKEB InleruSl “I Illa dEECriI-IBU Vcfillclefvfififieiv NOTF The B!Qnaiu(e Of EACH Ownar is rflqu rad iFCJ)n40whe|s Ere julnad Dy AND (fihuwn by ‘an UMV records) The signature fora company or busnness iuus‘r mr- ndanue pinned nan»: oz tnr-y cnnqu..yn3u5m ~ sand an atuhnnzaq n,pre~anxauva oougterailnature on {ha signalura line (e g A56; co, L-y JOHN SMNH A o: A J03,EF-H §A11714 rar ABC gmqivrmxTen ”Am m: mung: mmmkaoh w n mar m, w; LH-komt mmsm ESPINOZA RICHARD X A Denzzzozo ( )wrmwto amntw @me? Ayumhmmwer uwam) n.2,. k L- mknpmm yum X N/A 09/: 2/2020 ( )SECTION B -- LEGAL OWNER OF RECORD RELEAsE 0F OWNERSHIP AND/oR iNTI-ERESTW Mu$t be notarized. The undengneu Iianhuldnr (Iagal owner of meant) cenifien ne‘ease of interest in the vehicnervensel. This section and tha- Lien satisfied (RfiG 166,3 roar: cannol ac: used 1cm naanL r partielparzts “Inn vorucI‘aS 2 modal yoarx ol'd or neursr: Th9 :egal awneyr (1‘ er, bank. finance- conzpunx talc; J ofrecord muse apply «or a dupmmtc title rrst and zhwv mluase (mums: on ma actual (meam-m to NAM: fir «A a vncnquuLxmclN. :m:m \w map c zw-x-w m “,2 0:4 Am am: .u m: arr ELEr-ponz n. mnszn3 mun :ovaanv DAVfiw A ( )sycavumze m: , $.L onwu‘: gouypmr «:9 AND auinmszizb Augrv'r :9 cou/v'r eké‘nznmruhs, 13.; LX U9 / 1 2/202DNOTARY use ONLIM A notary pubnc or omer 0mm: completing ma c3: uua znchwdual who signed the documanl tu whlch this certificate is anachnd‘ nu no: -n r uxmamgygl a “m_wm r. n. k-‘d£u L)!‘ Cal 'Ul Illa “Dunn,- of --~---»--v---«~--r Du ¥un uny upp.,nr. u w-wfifii wm- ,unv-u: mnu basis m snusmcmw cw cum. m n ( . .ubsmngcd m m:-wmam .namgmcm am: amnwlcugmu 1o me mm ha/snerérley unecmea the Samar m nmmzumew aumorizeu capacixyn’e- )_ ans; mm by hvyhm/meir srgnaumem) cm the insunmam nu, parsoms) or me, anuw uponbehan crmucn nus puraoxwa) saw, exwutud {ha vngwumunz I mywry .mcmr JDENALTV or: pERJUQv under um mug or mr; 5,.- ;mmgra;m m rum am: (:mmrrr warmess my hand and ummal seal SIGNATUR: pg) :7" 7 .hcv nan; of crglirornm mar tho (Druucwinq (SEAL) .Vvvvvu 6282341 -9.ATVF1 THIS SIDE FDR NEW OWNERS -- EACH NEW OWNER MUST SFGN BELOW Cornplete rr'ur‘rsfer vvzf/nn 1i? Clays 0F taking [Jossessinu nf vol}; , e/Vessnl, Must cotnpte(e velucle infornwauon beiow; ». pumps)“: r; vcwg: z v.2 wzcscl R m rmzr- 201 7 3UBA¢§U Sec"HON 6- NEW REGISTERED DWNER($) - Prim true full name as $hawn on Orivxar Liszensafldandficatiaz: Card? w‘ If the vehicle was pumhased ormcaivsd from a qualified mlal‘ive wamnt/child, glandparen Vgrandchild, :anusa. downasric psnnar m’hting: (mus!be mfrsolx. related by blond OF adopficw'IXI, a Statement ofFaGts (REG 255) fom’h Staramsnt of U36 Tax Ex6rflpfiwr. nlusf stn be Subtflr'ttfld ONCE registered, tr: sebfl gift or o(hervwse transfel owlne: ship, 070“”er ‘ [unved by "AND (t) “ feature r179 srgnnture or each ox-vnar; a:a-autnzgrs jeinccl lay ~0R"n2~quu-e me signature or onIy one 0.,me 777a signature- !or c9 curnpany or busmess NIUST include the pn‘nled manna- o! the co.npany/business and an authorized mprasantafive‘s Iwaturu (:11 (In; §Irgw)3!rlrr‘ Iir)8 (f: (J ABC CC b)‘ JOHN SMITH 7 ml' - JOSEPP! SM/TFI FE)! ABC CO ) va-xm u: g n:F>m: s; A1 : ma wwwtm c: unmanp \ CDUI‘IIGFSIV nny ¢- pqrymwn DR“ m s o PURCHASE Pays: Rs a r4» m: r mme “Lugsp_-Am .03., “UL . aMo may v yr $ .HrMm . maul: D Cs'ft D Tldde $Tm. .44 .MNE : “Ewcwm ; 4va «RS? mug, ca: 1 Lu; man’s: Jung .9 :3 r» m 1mm ‘ sums “Iham: m; c m =fi q». FmrgF o 4;, v z..nsv ‘ - 5 mmsm “av ' “"Wn‘z’“ ‘1'“ ‘ “39'“ ‘1' ' An c512 uuunrn “m g‘rrfrr""‘""”“‘ wwwmuet u: ,Ezpnuusw. wammfi . “a t » mu u V»; 5w term C‘:“l‘-JT“1' a: “PC‘V’FV~“>:Clr-‘ Caflbl‘l'riwfilrlfl f5 K §'3¢ if. Err‘HVtIPKI i' FMQ&.|F ’AFNJT r‘._)'d RP” linT’V-Q/u‘i.‘ y .,. mac Fravr a «:vr.’rr-gmm mm, A gm we:Mun mo Anna: 6.: Lpaciz Abonuu; aw n ~r:Rm. r rnn‘u Ans 756: .nanvm 5.5:: <3". Vina um «:cacn panacspan, >.- ,rr The above owner nraih’ng addres5 is valid, exisfiny. and an aacurate unaiiing addrexsr I (:unsent tr:- Ieceive .servfce of process at (his running address pursuant ta Section 1303. 21 or gnu California Vehicle Coda. I codify (ar declare) ands.- panauy or perjury under tho Iatvs Of tile Sta!e K)! CfllifDlnIS {hat 1/16- fvrfi-gaiflg LS Ir‘lu DnIl L‘OIIQCL sscrwsu nag. c; .y. - ”va nag“: 1:»an oav mun; :Lk :1»: NMMBE:X ausn:rm==;ru n; n ‘ NF‘N mv‘wrmwm nArF such; «UmagaX mama:unam r»: .o.‘ upv. muaupxa nan: 7X SECT‘IQN 7 - NEW L&GAL‘ OWNER (UENHOLDER/T’ITLE HOLDER} --‘- If 210119, wlile “None. Auenlio-‘I EL,T Legal ()wners ELT 35 must be shown and the name and flddregs Anus: be enreied exactcy a5 show)" on 111.2 L1 (inn rrmg nLJ ukug smuwnuancg c a:va-r.‘ or. ‘smmzu; ¥ w. cu: y-_0T pun,“ rs) n‘avv p mzwagqm l .pgfi‘m r31; .n aq z:usuu:r.; “9674'; u“. M)? 577.133 f: u: > ma 7, MMUNG ADBREas uh ‘3» Nuasrzrrzvorw Asovm Apimwxcfissni .1 (1 n- s z ‘ L 4w tong, mun: cw stm-‘Ensr w wahxrhnr, fir :rL. r2 Msw-n F‘un‘rn -..uup c: erm rm Aar-n X “4.”; op Fm;»|: ruvr npvm Arrta ‘x-vn: «7w mania bras ~115‘6 byway; 0F 2Ep¢X 52323‘1 "MT-Fl TRADE/PURCHASE DISCLOSURE FORM DEALHEB 1 O 2 Custom“): Narnezg‘, ( you 3 Qumran: Ifram RICHARD ESPKNOZA 09"1?"2020 Addres ~ (Ell Gt) City State Zui- SACRAMENTO CA 95816 Vent Make m" m Mu$§rlmm£flm ‘f‘rd u Gdfllnfi'er' 52943201 7 SUSARU WRX Cu, C. mun-r s mu :a <2fiA c: any FRAME OR SUSPENSION DAM AGE crctmzefi the vehicte the: oi the fonn‘wing extan: that the owrweu Mn; nan}! w THE vahficir) [1:35. NE)T hcen 1H :Tn" mt: .1“eruunon or um: Insurance «ampany that ir , nunsndp z: n: Una ncunucax lo r par tug vein: a and :1 u; n); rupdnud» ur 2- A Vehh: E lhai 'L‘L" detelfrllnfid IQ be wfléc‘w’hurru II Sinai, (c‘g‘jrdk E DY \I‘Jhelher the Vehiclfi 943$ I-E atl-BIJ CI! r'\r:l a lo‘ai r 3:; pay": Ht \va; :nadg (c. an 4nbured puny and u-ne insurnry cjrrupany infcvrrned the cla‘vrnant «4% Ihe need Lu report the wotal I05: :3 am :5 tn) 1315,: DN‘RV a, “LEMQNVLAVV ELJVBACK“ gr ”WARRANTV RETURN" my .‘1 man” unua many prior K nmg dealer (A w rmnty return vemcle ls a vermne wnevum nu: manummurcv ur dealer accmama a return or we ve mate dun: Ir. a maimed d rt wmch :med m zhc conninon or pmu-‘rmunce 4.: une- uemcue, wh :h denim ¢u.,sgeg1 mar: vghn; a 1a Lac mlurnablg Lygbgu z; ml stair, cr Ieaderul warranty mums; 1 , A vehn: that hag b en damaged ?o th or Ir. renpcjnalbie ror repazr o! the vernal The Vehi Se t NCDT beten iIv-ldN/L Tm: v.2m a PUBLICLY DWP‘ED Vuhli ’ NC3T Dela!) IDI-Evtously ussd in lavv crslorcurnvjnt. arc:IQ xv» L), POLICE V6, 'NIJIB "'3‘“: ‘Fru: vel‘ucie ha: NCPI‘ begr» prevuou-slv ugad n5 a RENTAL vying»: uigu FOR HIRE. uggq :14; pare, or u TRANSPORTAWTxow NETWORK co gm when Lyn . A g, c-r marrinad ma; :1 TAXIfi M The venue“? wag Hr;- r' mammacmrad tor u e ummde of me unwed graze; m classmad ac. a GREY MARKET unrucng «1%: M True verncla‘s ODOMETEH has N‘DT been TAMPiip-{ED VWTH HEPA1REU or REPL ACFD Thy; vghgcsgg QDOMETERREADING ‘s a ware.fi M Tr r: vumclu‘g AtRaAGs, i; any nave NEVER been uepnwed and me, nuny («.mcuonan at uns zxrnemi“ Thar, vehictrz hm: NOT sustain. c: any WATER DAMAGE due u: Howdmg on om.“ >.vut-:premmd evenz. Tht vui‘nulnk's EFV‘HSSWDNt: E(DNTHCYL systesrn hazz 5):.)T Lean HEIV‘V‘L‘VECI or TAM!”EI“1ELD ‘Nfo-l in any away ‘T‘i'w; vehicle; i145 liauer beer) Clea gr :Ulr‘ , by H19 EHEHL) OE (3-nirhgrn ”a -:1'- {r “GROSS POLLU‘I'ERI‘a 718$, rho venue hag M?VEH h n erDIFtEO 0r HEPAIHE‘ (in part or in 1:5 entirety) ta ha vnidcd such a van; as ta cauge the MANUFACTURER'S WARRANTYfl M 'r here are m;- LIENS on this, vehicug uzmar than me arm.» (i: any; mac appuarc. on ma vehsctgs line andrcr regisnmpomwh- M The uehiclgs must recent REGasTfiATION RENEWAL FEES clue n: ma 5m a ware, NOT pam by . mm mat wasSubsequenuy {0r may be] rélufr'I-DO CUE.- lCI SA ST FDID-PMV'NSENT KDFEDER, HQSL‘FFEK; QENT FLIPJD:S 0V (1 (ZLC 7 CC) I‘UZCCWLIDJ’I',$- M- The vehicle has. never been STOLEN ur REPORTED gtolcn :nranarw: 1r: 110m agrptauag r0 arrqunfl the Lanna?!”Hy signing nalow, you represent that you undergrand u": a mun: a5 relying an rnngo :npwg i’grld in fislévbfis ling :1 lnaflle ICU ils Liqullz. é 5x N/A (:ustonwer‘l‘s Signalulrgz Liale LurCuslonIer‘s Signature;- u 44454' V'NIT-FI .,yu’rn‘ n14 1r. :mrrn- ur ma rnnnw rm: .uupnu- nrn “v ran“ ramun 1 w ‘m cm“ l cm,“ «,mmuL FORM H '3, anvckvssflzsW WW. 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( « a w ? w : E S M N O Z A R I C H A R D I ' V E I l i r l f S A C R A M E N T O C A 9 5 3 1 6 m m . m m u d . A S E W ? W 1 ! $ 3 2 0 0 3 0 D e m » ; [ H U M E 5 3 $ ? ! Y o u a r e a u i h a s i r a d a r c m s v a l c l e d E u m a m f r o m M W T O Y O T A 0 F S A C M M O , v ‘ m ' h ’ , x M c f 2 5 M A U B U R N B L V D S A C R M E N T O , C A 9 5 8 2 1 m m : n c r d e r b ‘ a . m m m b y o u a n n w a c c o u n t ' m m 2 a m o u m n 1 3 l a m a m M d s m a n d e r t u 1 m p e y n r ‘ w d e u h e p r o p e m a n m e fi t e r fi fi m t h a n e s s m p x u I r a W W ; H e m e : a b o v e W 2 3 2 m p a w ? " d u e a n t i c : t e m m w r g m m a n m 9 w h i m m m ] u m ' m m 3 : o f r m a m a t m 3 3 m m m m \ M i p a s t h e a d d m t a r m m l t n d e m a n d o ! H p a g s r b b H m a y 1 : 9 a d d e d l a m y 3 m m A g m a m a n : \ a n t h e m m e h o ‘ d y c f I i a L a 1 0 n e w a n y m u m p e fi c y o r s w i m c a m e l m u n g 5 2 H w h i c h a n s a p d y m e u n w e d p r a m i u m m w m u m ( S m a x m m m b n f a r P a y s ? 6 0 7 9 0 ‘ I ‘ P A F F ! I M P O R T A N T N O T I C E T h e \ a w r e q u i m y o u t o { m m d i a e w n o t fi y t h e D e p a n m m t o f W a r V e i f c i ‘ s h m y w s a i l o r 0 1 m m d L e p c s e o ! a v e h i d e o : v e s s e i T h 5 t e r m 1 : . p r o w d e d f a r r e p o m n g I h e s a ‘ e o r V a m e n c m e D e p a m n e n t ‘ E l : - n o ! a n a p p ‘ f c a n o n f u r t r a n s f e r o f u w r e r s h r p { m e } T 0 ? H G P E H L Y C O M P L E T E ? R A N S F E R A N D H E E ‘ s T R A E O N ‘ T H E N E W B U Y E R M U S T A P P L Y F O R T R A N S F E R U S ‘ N G T H E E N D O R S E D C E R T ‘ F ‘ C A T E O F O W N E R S N ? W L E } R E C E N E D F R O M Y O U . S u b i e m I o H i e W A H N i N G . m u m M a m m y 1 m p a r k ‘ w g a n d i m 1 a m : w o m a n : a n d m o s s 5 M ? E n i g a fl o n r e s u n ‘ m g t r o n o p e r a t ‘ w n a fi e r I h e d a t e o t s a ‘ e E n o t e d a s b e c o m ‘ m g m e r e s p o w h i m o fi h e s u b s e q u a n i p u r c h a w i s ] w h e n t n e i n m a m n : u n t a x n e d m m s f o r m ' 5 r a c e r d e d b y I h e D M V . W A R N I N G , W 3 F O R M ? . E U S T B E C O M P L B E ‘ A M U E A T E ‘ A N D L E G ‘ B L E W O R D E R F 0 3 T H E \ N F O R M A T ‘ O N C O N T N N E O W T H ‘ S N O T ‘ C E T 0 B E R E C O R D E D , ? H i s F O R M \ S F O R S E G ‘ S T E R E D O W N E R T R A N S F E R S 0 W D O N O T S U S M ‘ T F O R T P A N S F E R S T 0 0 R 0 N B E H A L F 0 F T H E U E N H O L D E S { L E G A L O W E P J ‘ M M L C O M P L E T E D N O T I C E T 0 : D E P A R T M E N T 0 F M O T O R V E H I C L E P O . B O X 5 4 2 8 5 9 , S A C R A M E N T O ‘ C A 9 4 2 5 9 - 0 0 0 1 0 m c a l s t x e m s s T ‘ i 4 1 5 C U E ? 6 W , L C C & A c ‘ m i ‘ h m fl A sum: Scrum: rcrzcncy DEAL# 52 132STATEMENT OF FACTS CUST# 101 07825 Complete the appropriata section(s) in full (inciuding Vehicle description) and $ign Section H. ucumx wmwr + m; um u VUMLL ms. ,L _ m "um 3TMDZ5BN2QMDQ§236 2320 TOYOTA A, aTATEMENT FOR USE TAX EXEMPTaoN This tianefer is exempt (ram use tax bacausa it is a: [TJ Family transsgr said between a paxent, child grandparent, grandchild spcu-sa donxestic pannen ar giblings (M both are minors related by blood or adoption) C} Addlhon Or deletion or fanli!y rnenwber (5,pomsc domestic panther, payentfs], son/daughler, grarujparemts, grandchildren). {:1 Gift (does not rnclude vehicles traded between individuals. lrarxsfer of cantracts or othervaluabie consideration)D Court Order El inheritance NOTE: The USE Tax Exempkion (rarlhol be claimed if the vehicle/vessel being transferrec! was purchased iron1 an otharwise quaiifying relative who 33 engaged in the business of selling the saute type o'f vehi¢l$lv¢$saL fl w w n “(\Kn The Current rnarkat vatui: ts: $ m, , ,, , , , ,,N,I’,A, MENT FOR SMO‘S EXEMPTRON The V&hicle dogs not require a smog certil‘lcallch for transfer of ownership because:Th9 last $711529 Certificatiotl WES Obtained wififiin the last 90 (Jays, powered by: £1 electrifiity Cl diesel E3 Other W r "7 7", located outside the State of Cialiiornia. (Exception: Nevada and Mexic It IS being transferred frorn/bervveer: The hareht, Ql’andpaFGfiL Chiid, gfal’ldChild. bro”“¢>f. $ish‘ar. spcuse. Or dor'nestic partner (as; defined in Fanuiy Code £5297) o! the transfereel" A sale proprietorship to me proprietor as owner, (:Ompanpos whose principai business s lensging vahicies There is no change tn fies.$125- or operator. L.QE' sor and lessee of vehicie, and no change In the?! {essee Gr operator of (ht:- vehicle,“m Le sor' find persun WIN.) hag been lessee's operator OI {he vehicfie for at laasl one year,“ I:E Individuaws) being addcd a< rng-stered owner(s) '" Does rlnt require snloJ certificatinn uniesca Biennial Srnog is required ) C. STATEMENT FORTRAwsFrgf-‘g oNLx OH TITLE ONLY ___ Thi$ Vehicfle has not bean uaed or pat ked on a Straet or highway or off highway. I am applying for 23:J Transfer Only E_l Title Only ?l‘le vehicle i5 not currently rogistDredr H has not been driven, thawed) tcn-vc-cl, or left standing on any Califzgrnia public highway Lo ause rcgistratlan fees to beconxe due, It was not transported over flny (Sailior'nla public. higinvay rbf operated \virhln Caliknrnia [D Cause fof~highway fees to becozne (AME: Appropriala xegistration \Nril be obtahied before the Vehicle is Operated p. wrNDow DECAL Pom WHeuLQHAtr-z urf? QR WHEELCHAIR CARRIER Enter your l) Sablad Parson License Plate, or D‘Sablend \letcran License Piale or Perr‘nanent Di$abic~d Parson Parking Piacarri nuvnber be 0w: prnfimrmu :mu pr: r-rngcn r: nmnmnAw r-r: vprr‘nnm r:,.w r z AT r m mm; 5 m; tcnv Hhu 256 may erzcoa. aruwxv 1 1009' 1 "MTiFl STATEMENT O F: FACT‘S Can‘lffiifite iha approprinln aocfionQ‘e) in full (including vahiCia description) and siqn Sacunn ti. IJPJAV r r A 7 3'EMDZSBN2LM098235 [ 2020 TOYOTA 51;. 5TATEM EN 1: FOR VEH 'CLE ”£39,?‘i‘93’1fl 1‘53 iGVfifr‘E'Et-‘fli!P ??RT‘5399,75 1‘,“$99!14§PL,,, ,, H The current nrar‘ke‘: value of the: varficza or vessa! is: :5 , m, W, ,V, NKA‘ Llhanges ware manic Est a C051 Gr 3E N/A um Hm; (Late: "7 7,,,,,,,,, , This is Venn! 3 changad: Chock all that apply: [Tl ttnzado v WA xght chasm ed because {rabbit m/ezghmastgx- (zenniuama w» raqmreu, fixaapucm nauers; Ci M(JUVi! POI; r r‘hang , 1 from V E] Body I‘ype m mlgeu rrum 7D hluvnbesr of Axles czl'laflflgE‘d ?Kmn 7 and ~16 N 7 W 7 Hon. Please conga n go: 7311577 l an‘ changing rny Harrie? frurn N/A (0 N/AD Ci. $TATEMEHT DF FAgTs. She under N/A N/A N/A H. APPLICANT'S $iGFJJXTLIY-zfi Correct Ienatvi'MTA FRONT LICENSE PLATE ACKNOWLEDGEMENT 30735 Buycran o Mama??? ¢ 1cm ,' " RICHARD espiuozn _N__ W 09M 2/2020Address (Emanu Sauna z”) SACRAMENTO CA 9531 5 V813? (“ENE FMIEHXHP VEN 2020 TOYOTA TACOMA 3TMDZ5BN2L‘M098236 VEHICLE IS EQUIPPECI WIT'SMS A FRONT LICENSE F’LATE BRACKET You have observed and acknowiadge that lhis Vahrcle is equipped \Néth a bracket 0r Other rnearzs oi secunhg a front iicense plat , or fronl tenwporary license plate. and Llncz'Earstand that California law requires a license plate. or lernporary license- plate, to be dfsptayed fronfi and securely fastened to the front of this Val'licle‘ LET'S. 09/1 252020 ”on" L VEHICELVE TS NOT EOUIPF‘ED WITH A FRONT LICENSE PLATE BRACKET AT CUSTOI'AAER'S REQUEST You have been onered but expressly refuse instailation of a front license plate hrad O fl b g m 5 0 n ? w m w u m 3 3 : 3 4 ? W e l R U A ‘ ? 0 1 W > A U I > § F 2 4 O 3 4 . . . . . 1 1 3 . a . 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O ” . r : GUST v; 1010?:IQSPre-Cfiontruct l)i5L.losure (Retail Installlnent Sale ContragEtl a-r2132 « 09/1 222020 5T D 53 N2LM098236 l LIL- Iulluxsinu :Lnnds nil :n‘r‘ ix‘t 1T AL) l‘ A'cqtu ’ ' I conll [Ion Io ulv‘uilfiuu ihlnllv I}; It um 101‘ (h-c [)uxx‘hxisr ol Ihc \ chi X < muuuul rtmn Lumuum },n~\».cu_\;_ g5; CENTURY AUTOMOTIVE(KARR5) ,, ,, ,, , . --77777777i7 2 QEanv AQTQMQTIVEH'Hev-r) _ “LDUA. 5X1 ummunl 5cm. ; cpuuucuz); u l CNA NATIONfiAfigJygg; n TF5 ppm “I CNA (DENT a DiNG) z-n N/A V H _ v A gs» N/A 1,7 (imimml mum v_uncm‘umn .«g.»\;‘,-n\-..u»,r “bug-..“uwnw.”L opmuml \cmcn; r, mama L unuruuu‘... mm”... ,»\gr.~....um MA “kWA; f: (mummt mmmmku s‘mduu N/A WW", 7, ., 7 , ,WWfi, W, W VIKItzl. insmuuu-n: (m_wncui IixcLl’iuNu Liuml run“: x» ___._...5_4_‘L-§.5_ nwu-ulnmnl Vzunnwu INC! ( niNt; 1 aura ucnw: ~L ,iiiGflo $5, l‘Iil. Al£()Vl' l\,*,~’lr\l l, \n \l l*\\ n! \|,\ |\(: 1,1,!" lHl. 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You are purchasing a vehicle which requires you lo sign a series 01 forms which may include bui are n01 limited 1O a buyer's order, a service contract an insurance form and an odometer siatement This dealership is utilizing oiecironic signature technology to help make this iransaction more convenient and secure, As a resuli, one or thore of the forms required (0 purchase your vehicle may De eligible for eiectronic s gnature execution. Consent. By signing this consent form, you undersiand and agree that you intend to conduct business electronically and have your signature captured electronically IO execute certain forms for this vehicle purchase onlyv For fl-Iose forms thai are eligible for electronic signature‘ you acknowledge thai by signing your name on [he electronic signature pad‘ you are indicating your inieni 10 sign 1he applicable forms or docurflents and Ihis constitutes your signature. for other fon-ns that are: nol eligible tor electronic signature, you wilt siill be required to execute hard copy documents in pen. You will receive copies of all fonhs signed bo1h etectronicaily and signed in pen. Wiihdrawat of ConsenL You have the right to withdraw your consent 10 do business electronically at any time during 1his vehicle purchase transaciionA However, if you withdraw such consent during the purchase process, all electronic signatures and consents provided wiII be considered void and you may elect 10 proceed wi1l1 the vehicle purchase using pen and paper signatures Ior all required documents. RICHARD ESPINQZA VEI~naLE/VE$$EL“I"RANSFEF; amt) mEAgscgfimgggtngygwl .0“,sz gm m 185.656 EIQSTRUCfi‘i'lONS 0k! REVERE» E; SIGE ~- A1_L SiGNECE'UnES MUST FEE O ACCYP?'FED This form i=; nqi (be ownership cer'zih‘cate. l: rnusi acconqgany the titling docunwenr or ’ cc: Bugors 3m 2 Q ‘EHICLENESSEL HARD ESPINOZA ,,,,,,,,,,4A,, » " ‘ . amd deliver Hue above vohime/Vesr‘ol u. *7 ' r ---~ "WVTimfiiu , ELLLQ tn un - '7’" , *H-H-“MM W" ‘ A EN I v ‘ I ~ v l L :(w t0 nfmvo‘xfl‘ 'EFH SAfl TO v-iirm ”m,” , cm #_;_T_J_mj___g___j for the a:hount 01 _§‘:v w.) gs! s= uzz Buvgn s NM xii vi Mo DAY YEAR (EELL:NG Puree) E ‘ If ihis was a gin, indicate rcelalionship: , WW-u ”"7, , "fii‘w (13.9., parents, spouse, fright], etc.) {3; _____ l(GIFY \‘ALKIK1 sec’fiorg 3 _ ‘* ' Federal and State Law requires that you state the "15!:393 upon frarr‘far of owners!“ . Faliura to cOH'IFI-‘EIP Of IJFOVict‘ng is fafse "fatemlant :nay result ii? f'i s 3n [or i E a’ 1: 53522 ‘ og‘EThe odonwetcr now rcadg L 7, m, 1 ,, , . ,,,,, F , ,ehs (no zenihs) rnilmsl and to the be5i of thy knowiedge gngflcm ts the ACTUAL miiuags- unless one of the fnflouring sfafcntenxa is cheCke-ZL WAFINTNG ODOMETEF-i [?|SCREPI-LNLYa Oflonfielsr reading is NOT (he actual Ihiiea m Ivlilomge EXCEEDS 1th odernexer mechanical HrnitS Expiain odor‘neter discrepancy: , I ackfium/Ied o H29 odon‘lezar r&ading and zine; fact o! the (ransfa I certify (or creole r423 under penaliy oi perjury urrrficler the laws of f 7e Stafe D! California Una! {ho (519570;er fig in_fue and copre Wnun’ifli‘i FT 4; #‘H v v 77" "N” 5 MAITA ‘rovoTn or SACRAMENYO - 0951212020g 7 , ”3,7,, , . ,7,,,.A up )( r42 l ~.‘;p nmx ; r ”"""7“"“ " "' ’ " 7: ' ' ’ X ._ {3‘1 I' "V 7 V 77 SACRAMENTO ' m7 ,,,,, WW SELLER s géc om I certify (or dec'are) und correct. fl, ”fir W‘___M. . appoint _ a5 needed 1c nangfer ownership :33 requirnd by tfsvv, 09/1 2/2020 03132/2020 VEHICLENESSEL TRANSFER _‘ ’ I "mm AND REASSIGNMENT FORM INSTRUCTEONSA Puma: Service Agency THIS FORM IS NOT THE OWNERSHIP CERTIFICATE. IT MUST ACCOfl/IPANY THE TITLE OR APPLICATION FOR A DUPLICATETITLE. PHOTOCOPJES OF THE FORM MAY BE RETAINED FOR YOUR RECORDS.Know your rights before you sign. Read the Car Buyer's Bill of Rights (FFVR 35) and WhatVehIc/e (FFVFI 26) brochures and other brochures avallable at www.dmmca.gov.SECTION 1 - VEHICLENESSEL IDENTIFICATION you Need to Know! Before Buying a Thls section nwust be completed. SECTION 2 -- BILL OF SALETo b8 completed by the seller of the vehicle/vessel, Identifying tho buyer and/cr glft reckplent. the purchase price or gift value.and date of sale and/or gift. cross~ouh erasure. deletion. SECTION 3 -- ODOMETER DXSCLOSUHE STATEMENTTo be completed by the seller dlsctosing (ha nwileage at the “ma cl sale. Any alteration (wnte-cver,etc), nuada lo the reponed n\liaage wlll VOID the odometer disclosure section of this docunxent and a new odometer statan1ent(including the elgnature of both partles) is mandatory. Photocopies may be retained forpersonal record. Dealers and Auto Auctlonsare required to retain a photocopy of the odometer dlsclosure for 5 years, printed name, date and signature oi the buyer and seller when disclosing and acknovwedging theFedaral law requires (ha handodometer reading. SECTION 4 --- BUYERISELLER INFORMATION (lndivldual[s], Contpnny, Dealership. Lassor/Lessaa or TrustTo be confipleted by the buyer to provide name and address, accep! the responsibmty of ownership, and/or acknowledge nxueagerelease ownsrshtp. and/or disclose mileage to the buyer.reported‘ To b0 cornpleted byNOTE: Coownera joined by “AND" (shown by “l" on DMV records) require the signature of EACH owner; co-owners joined by“OR" require the signature of at least ONfi owner. The signature 1or a company or business MUST Include U13 printed nameof the con‘apany/business and an authorlzed reprefientatlve‘s countarsignalure on the signature line (9.9., ABC CO., by JOHNSMITH - or - JOHN SMITH forABC 00.),SECTlON 5 v-w POWER OF ATTORNEYTo be completed when appointing a person or company to act as en attorr1ey4n-fact, to sign papers and documents ‘hat maybe necessary In order (o secure California registration of or to transfer my/our Enteres! in lhe Identified vehicle or vessel. Theodometer disclosuve statement cannol be completed by power of attorney.INSTRUCCIONES PARA COMPLETAR ESTE FORMULARIOESTE FORMULAHIO NO ES El. CERTIFICADO DE PROPIE‘DAD. ESTE DEBERA ACOMPAA-VAR AL T/TULO O LA SDLICITUDPARA DUPLICADO DE Yfl‘ULO. PUEDE GUARDfiR FOTOCOPIAS DE ESTE FORMULARIO PARA 3U ARCHIVO PERSONAL.Conozca aus derechos antes d9 flnnar. Lea IDS fonalos “Declaracio‘n d6 Derechos dal Cornprao'or d9 Veh/oulos" (FFVR 35) y ”OuéNecesila Saber Antes d9 Comprar un Vehicu/o" (FFVR 28) y otros folletos disponibles en www.dmmca.goxnSECCléN 1 M IDENTIFICACION DE VEH‘CULO/BAHCOEsta seccién deberé completarse.SECCION 2 ~- FACTURA DE VENTAPara completarse por el vendedor Ciel vehrcuio/barco. para identificar al comprador y/o receptor de! ragalo. el precio cie comprao valor del regaco y la fecha ole la Vania y/o regalo.SECCION 3 k DECLAHACION DEL RECORRIDO EN MILLAS DEL ODOMETROPara complalause por e! vendedor deciarando e] millaje a! momenta d6 Ia venta. Cualquier alteraclén (ascrlbir sobre el Iexto,tachar taxlo. borraduras, omlsfones, ate.) qua se haga a] mutaie reportado ANULAHA la seccién de ia declaracién del odémetrod3 esle documento y sera obligatorio presentar una nueva declaraclén (Incluyendo la firma da ambas panes). Pueda conservarfotocopcas para su archive personal. A los concesionarios y subasladores de autos 56 leg exige conservar una fotocople de ladeclaraolén del odémetro par cinco (5) afios.La ley federal exlge qua el nonxbre sea escrito a manc- asi corno la foche y la finfia dal vandedor y del cornprador cuando sedectare y confirms la )ectura del mlllaje d9] odémotro« FIE EL COMPHADOHNENDEDOR (Indlvlvduo[8], Compafife, Conceslonarlo,Arrendatarlo/sECCaéN 4 --- |NF0RMACI0‘N SOB direcclén, aceptar responaabllidad del vehfcuSO/barco Arrendador o Fldelcomiso) E) comprador debera nenar esta seccién a ftn de proveer su hombre y n a fln de proveer a! comprador su non‘ubre y diracnlén, y/o reconooar 9| miliag‘a reportado. El vendedor deberé Ilenar esta secclérelevar [a rasponsabilidad deal vehiculo/barco y/o declarar e! mingle a! comprador. (mosh'ado en e! Uturo con una barre “/”) so exlge Ia firnwa (la CADA. tario. La (Irma d6 una compafila NOTA: Para Ios co-propletarkos unldos por la letra “Y“propietarlo: los co-proplerarios unldos por Ia lolra "O" exige [a flrma d9 por lo menos UN propieo negoclo BEBE incluir o! nombre- ilnpreso de Ia compafifa o negoclo y la conll'aiflrma de Lin agents autorimdo en e! regIOn d6la firma (ejemplo: ABC CO, por JOHN SMITH v 0 blon ~ JOHN SMITH por ABC C0,).SECCION 5 ~- PODEH LEGAL. Esta seccio’n debaré Ilenarse cusndo se asigna una persona o compafira para actuar come apoderado para firmer papeiesy documentos que puedan ser nacesarios para asegurar !a malrfcula da California o para traspasar mi/nuestro intarés an e!vehrcuro o barco idenliiicado. Esta saccién de poder legal no puade usarsa para la doolaracién d0! odélhetro. ago 2&2 (Rev, m/Knu asp 19 H7257 w) aha setter to provide name and address, g, r. L 'i VE1~::CL ENESSEa, "I HANSFEH AND Ramadsnagmxgggaigrwy i mmmm 3m 4,_ 765:,“ ”\l: (HIJLTIONS ON PEVERS ii",-Plat? ---- efiLJ... $¥{jhiflTlll‘1‘ES MUST E352 KN !?\¥§< v ?’?‘iO FOCQPiEE: inrs fornr is n02 ehe opvnerslw‘p certificate l! rnusl acconnsany zha iiifirvg docum nf orA I ari 1 fer DuplicateTuflfle E F‘hfl’wts via VENEIEPA‘ESSEUD the abova vehi‘I‘J‘IG RICHARD ESP‘NQZA g Tr,” 7 “”73““ $ v"um um:yd 1 L MAITA TOYOTA Q? S.A(‘RAMF ?‘O (scLLAr-JG PRICE) :rc- rW ,A, Wm_uw ,u,,,.,,,, o r1“Fifi“ 'LtIx‘rL'k ' au._x.1mu.D .- ‘If ihis u'as a QHL indicate [a:aiionsi‘rlp, -__.VF__W_____ Wm, (9.9., parents. spouse, hiend. etc.) 55 (GAFT vALuE) ETEE 09W 7 (no terflhs) rniirlfi. tum?! IO Ihc Lane t of lny knoxwladge reffr Ctfi the ACTUAL nwilaagn unless one of the Folrovving .";(aiernenis :‘5 checked VVAl>1NENGwoDOMET R DKSCREF’AI‘RCY {:3 LDdoi11€lCr reading; is NOT Use 8::tual r‘n'dea L_l NJiieagc EXCEEL?‘$ the choi‘neter r‘nechfihical Iirufts Exp‘air‘: O(lorneiev di..(‘ Gpancy. rig}; (orfiééclare) in-rder penatty of perjury under _ rt'ect. ma T‘nwn‘ m: fi-Ws "Tux““W * * ' U.-2600 AUBURN BLVD r SACRAMENTO V i _W““‘” SELL R“?<35; d"??'{3r~4 _ m,flicc'l tTfV;/(or cieclaraj under ‘3énafly (3f perjury fifiidar ilreflé swat (if 131$ Sitiare of Car'il'owrnza they! the foregoing is Hue andfeet SEj‘ R ESE'CT QM 5H POWER OF Ai iQRNEY‘ pawn mix" .1.) a5 rny aflorne‘vy in (act, to coinpiete aun 03/1 212020 nun»osn 212020 PU‘ EH OFflETEIHA'EI x E s f X v "WV ' “7‘ VEHICLE-INESSEL TRANSFERfig AND REA$SRGNMEMT FORM BNSTRUCTIONS A Pumas Service Agency THIS FORM ’S NOT THE OWNERSHIP CERTIFICATE. IT MUSTACCOMPANY THE TITLE OR APPLICATION FOR A DUPLICATE TITLE. PHOTOCOPJES OF THE FORM MAY BE RETAINED FOR YOUR RECORDS. Know your rights before you sign. Read the Car Buyer‘s Bill or Rights (FFVR 35) and What you Need Io Know Befole Buying a Vehicle (FFVR 26) brochures and other brochurfls availabfle at l.vww.dmv_ca.gov. SECTION 1 Ln- VEHICLE/VESSEL IDEI‘ITIFSCATION This Secflon mus! be compleied. SECTION 2 --- BILL OF SALE To be cornploted by the sener of the vehicIe/vessel. Idenlllying the buyal audio! gift recipient, the purchase price cur gill value, and data of saJo and/Dr gift; SECTION 3 w OUOMETER DISCLOSURE STATEMENT To be completed by the Selier disclosing the yhileage at the lithe of 5&10. Any allaralion (wrua-over, cross»out, erasure, deletion, etcr), made lo the reported mneage will VOID the odometer disclosure section of this document and a new odonweler s‘atoment (including the signature of both parties) is mandatory. Photocopies may be retained for personal record, Dealers and Auto Auctionfi are required ‘0 retain a photocopy of the odorheter disclosure for 5 years. Federa! law requires the hand printed name, dale and signature of (ho buyer and seller when disclosIng and acknowledging the odometer reading. SECTION 4 -- BUYERISELLEH INFORMATIO!“ (Individuall's). Company, Dealership, Lessor/Lessee or 17113:) To be con'npieted by (he buyer to provide name and address, accept the responsibitity of ownershlp, and/or acknowledge mileage repor‘ed» TO De compleled by the seller ‘O provide name and address, release ownership. and/Or disclose mileage to the buyer. NOTE: Coiowners joined by "AN D" (shown by “l" on DMV records) require \he signature of EACH owner; coiowners joined byOR' require tho signature of at least ONE owner. The signature for a company or business MUST Include the printed name 0f the Companylbusinsss End an authorized representative‘s countersignature on "19 Signalure line (9.9., ABC 00., by JOHNSMITH ~ or - JOHN SMITH lor ABC 60.). SECT‘ON 5 w POWER OF Al IORNEV Tc- be comp!otod when appointing a person or company (o act as an afiorney~in-fact. to sign papers and documents that may be necessary in order to secure California registration oi or to transfer niy/our Interest (n the kdenflfied Vehicle or vessel. The odon‘keter dlsclosure staterhent cannot be conxpleted by power oi attorney. INSTRUCCGONES NARA COMPLETAR ESTE FORMULARIO ESTE FORMULARIO No ES EL CERTIFICADO DE PROPIEDAD. ESTE DESERA ACOMPAKIAR AL TITULO o LA SOLICITUDPARA DUPLICADO DE 'rfrULo. PUEDE GuARoAn FOTOGOPIAS DE ESTE FORMULAnIo PARA su ARGHIVO PERSONAL. Conozca sue derechos antes d9 flrmar‘ Lea Ios foileios "Declarac/én d9 Derechos o’el Co/nprador de Vehiculos" (FFVR 35) y ”QuéNeces/ta Saber Antes de Comprar un Vehicufo" (FFVR 26) y otros folletos disponibias en wwmdmmoa.gov‘SECCKSN 1 - IDENTIFICACION DE VEHICULo/aARCo Esta seccién deberé Completerse. secouéu 2 ~-- FACTURA DE VENTA Pare comple1arsa par e! vendedor del vehfculo/barco, para iderwificar al cumprador y/o receptor del regalo. el pracio d5 compra o valor del regalo y Qa fecha do Ia vonta y/o regalo. SECCION 3 -- DECLARACICN DEL HECORHIDO EN MILLAS DEL ODGMETRO Para completarse por e! vendedor declarando e! millaje a! momenta d3 Ia venta. Cualquler alteracion (escriblr sabre e! texto‘ tachar lexlo. borraduras, omlskones, e(c,) qua se haga al millale reportado ANULARA la soccién do Ia declaraciOn del odémetro d3 eSta- documanto y seré obiigalorio presentar una nueva declaracién (Inctuyendo Ia ffirma de anwbas panes). Puede consarvar (otocopias para su archive personal. A hos concegionarios y subastadores da autos se les exlge conservar Una fotocopia do ladeclaraclOn dsl odornetro por clnco (5) afios. La ley federal exlge qua 3| nombre sea escrito a mane asf Como la facha y [a flrrnzl da‘ vendedor y dei Comprador Cuando sedectare y conflrrne la Iectura del millaje del odématro.SECCION 4 fl INFORMACION SOBRE EL COMPHADOHNENDEDOR (Indlvlvduufsj. Ccmpafifa. Conceslonarlo,Arrendatarlcx/Arrendador o Fideicomfso) El comprador debera lienar esla secclOn a fin de proveer Su hombre y direcclorm. aceptar responsabllldad del vehiculo/barco y/o reconocer el rhillaje reporxado. El vendedor deberé nefiar esta secclén a Hr- da proveer a1 comprador su hombre y dlraccién, retevar la responsablndsd del vehicqu/barco y/o deolarar 6| mingle al comprador. NOTA: Para log coipropielarios unidos por la tetra “V" (moslrado an 9| 11'!qu con una barra "/") se oxige la firma de CADA pmpletarlo; los Co-pnapiatarlos unidos por Ia ietra “O" exige la flrma d9 por to memos UN propietarlo. La {Irma de una compaflre a negoclo DEBE lnclulr el hombre Irhpreso de Ia cornpafila o negoclo y la contraiflrma da un Sgenla autorizado en el raglén de Ia firn1a (e}emp[o: ABC CO, par JOHN SNHTH ~ o blah r JOHN SMITH por ABC 00,). SECCIéN 5 -‘ PODER LEGAL Esta secclor‘n debera’ llanarse cuahdo so asigna una persona o compafil’a para actuar como apoderado para tirz‘nar papeies y docurnentos qua puedan QQr neceserios para Rsegurar Ia metricula de California c2 para lraspasar mblnuastro interés en’el vehfctulo o barco Identificado. Esta seocién de podar lagai no puede ugarse para Ia declaracién del odémetro, REG 25: mev. maven) cap m ”7297 vo MWBé‘SHI p/ AccouNT AP’FIZI CAT: ON The undersigned heteby mnpfles for Own thior‘ menxbetsrflp based an one o1 the ?cfiowing: C) Live or regu19r0y work In {ha foflowirfig City. C(N‘H'INJI‘U'V Or wunlyi A‘ ‘_ 4‘. [j Farmly Mvmrxu, Spouse or mgzsiered Dunaslic partner o! a Credit Lm:m lmmn _m,__V_-¥A Snwoyer/Organlzoflon/Oocupmton: “w # IMPORTANT t NFORMA'rsON ABOUT Pnooepuaa FOR OPEN: MG A NEW Aomuu-r To hen: the gowammam sign: nae running or xevrongu and money laundering adenine: [edera law require; nu nnaxdal mailmions Io obtain verity. and (Dcord lnfwrnztion U‘Im identifies aw) person w)Vo Cums an mid. WHQ‘ Chis means far you: W'han you opch m1 WM. Mic WEI ask. (Of Vuur nun"?- wdtosn. Gala of bmh. and othct inlornvatlon (ha1 win anew us lo Idantiyy youv wc: .nay aiso ask xo see your d(ivcr's license or other Identifying docucnents. and wo may rams" copies or these doa‘men‘s tar saunmy wennmicm purposes onlyV as onowed by 53w. Th6 Goat Uflon may reIuln (hi5 flwimflon and any Ollie!“ IPHOffnmiOfl yOll rme abOLIK I'I'Ifl. Cofiwn! I(- Ofila‘n mmlmer Repor‘: “XE 0M1 Lhiorb is annozized (o perrocnauy vcyuy nnzmdm inrormafion, data, and empsoyumsn msaocy by anyrum means, mcauuing by parioaamy obtaining a corvsumser report 1mm :u‘y consumerqeponmg agcnol. Thus. wm assist (he Ge&l Linton In. tor manure. dmcrmlnmo vuuv fm'fial and ongoing e‘igbmlv ‘0' 3"W nnwor In mnwms wtm rneuu'ng unure wean oppanunmm avanabla w yuu, The Goa“ Unmn may gnu: inlonnauon meaning nu expccience win. you Io 01mm, You wan compty with ‘ho 0w: Union's bylaws :mcl a: mm" Lermx and canc'mkmsWW9 to members or me cad“ Union. inducing any mscusure oi mm: {nmrmmtm sma/ov tea schedule. you have :mtved or win rcm‘we sum “am and crmcsxms and unmnsmnd tum they am mcarpovaxm (mo “1:5 applianon. This anpfimion will De disregarded Iv you me areacxy a membn-r an the cream Uniun. The credo: Unon as mnhmizcd «a recogniza nu: ummure subscript.) be-Vow In me pawnam or funds m 1m: uanmion or any bustnem 1or this mum. you wanna the conuacnuamy ov your residence address as novices: under Seakm 180623 or 1he Venue Code and authorize the Dwanrncnt or Mao: Vuhidca :o Iumish your current address t0 the Cred}? ””46"- You agree (ha: represenrmives or aha 0cm: Union or us agar”. nmy ca! or send (9:1 rnmflagefi m yau at any telephone number ma: you pcmklc or that representatives ct 1m: Gedx Union or its agunts obiam from mher souvcasv now or Latex This authorization inundas cans and gen messages "jade to cen phones and wiroloaa devices using an automated cflding systeru ar mmmdw memo? MW}! eriEEF-I'TITFOHMAn 0N Nanw! ESPINOZA ___ EmaIL )GMA L COM Date or gran: 1995 _J sav-zgo Homo Phone. 626- Mamng Address; m AdéOUNT# CUSTx: 101 07825 x V2382 th: § E QB g ESEHIO Phyaxca: Address (u wvterent. no PO Box) Enfioyer: M __Work Phone: Coil Fhono Mumm's Majcncn Nam f Drive Expirafion_ Daz¥e_ 2022.__7777777 Jmo Date: Wown umon; Enc‘omd Minimum aware Deposit (Raqunedyf JOI NT OWNER I NFORMATI ON FOR JO! NT ACCOUNT Ajalnl mum in ownw by me namw palues, warn nights o: wnvworsmp, AM nvmmp m um mvum nave mu.“ nnu undivided owrmna‘ap o: turns luxuuuing IRA ramps} 'ro ‘ a g my_gn chm Bencnciary comm \ne om: unon V N/A Name: Date oLEygfi: I I- Physicai Address (no F0 Box): Qty: 3913: Enmoyar: mefirl: i Work B‘none: Co” f-R’Ione h/bthor's ranidc-n Nalflc’ 1%: Oliver's License y; z Expiration Date; l / 55318 Date: I Sara:TERMS AND w” D! TI 0N5 llWe wen that th ShBFCS pufcl’lased IOK' ihlS emf“ slrudurc Shall b0 ncid immduaflr. in joint teiuyw, Or a:- fiumcc xmd rn-Ilustec With 1hr? perm" Or persons hurried on 'lI\iG mun‘. H any (exduding IRA farm). Im Mel‘s Undergand (hat mliwio [Fm fimcvvw‘vHS WI“ be mmhincd Wi‘ih the Wiowc slaxetnmt ior all olher m:nts Owned mfsuajll 10 this Wale)! :de llxat kxiormafiion m” {Fe 'Mwifl lhmcfo’e D6 d'ISdosazl lo all 0f lha persona: named on this mum. It you wish Io have 1he IRA slatenwm provided exduzriveay Io Ihe IFIA owner, you muqt esiabflsh a waate IRA account. l/wQ mdcxstand (7‘81 (his apflflwhn may 33w D8 DEC} lo Db1§n n Otxfil Lhfl'wolx ATMDC‘C)" md, as Vial as ()nl'm EH" F%Iy‘n'lmkm7 Ifwa W‘fi read mdmm an iavhs Zu'ld Wdilioflz 0r I'IOIHY the O‘cd‘t U-lion 10 dose Ibis HGCNJHL |IWa win 'cooive fl WY (A (he One(fil llflm‘s Dmosure Cf Acmul‘fl inlofmmkx1 and Fw W1cclulu by ma." once- Hte account is opened.u We» canny undc pens“), of purjury tn! ihc 007600! o lnfufma‘ion i5 true and wrreci. w-a cemt Fiat: c3“: Undm penmpy oi perjury. n cm: y nun: 1,1) rho above number anon:- cw rm: Iu-rn H m‘y unto“ luxpvyw idemmcanon number. nrv) (2) I :vn no: gnaw m backup wnhnowmg becauser (a) I m ex «nor Horn backup wuhhaadmg, or (u) s have r-m bean notified by um: nnurmu leunuc 5am (Ira [ma A cm: sumac: 1o bawup wunnommg ea a rmu o: a lwlura Ia (epm: ma humus: ar d‘wuvzndzg or (c) the nth: has nannca mo uym I N" "n mnnnr nnhp-a .n m_ju-p w muwo-u, 13’: I am n UVS "umn (muucmg a u s yuszuL-m nnnn), Ana (4) 1 am exemm «om FATCA :cgorc'rm), n Wu hwla mun "mined by 1m "w um yuu mo subgwu Io backup wnhhotcsng. avg: om (21m, 'rtm :ntcn-ml flavonua Servicn clung- no: raquarm your mnmnx to any provisions o: nus docuzncm onxer (nun Hue cornumuon required 7c- avotd undue ‘1“:Wig.” ., .v ‘\Wflmfi . Date: 09/124g920Mam bar Skxnatu re: ”T Jolnt Owner Signs; are: _ Data' “99/12/2020 LHWA 12/2015 WA NATIONA Leg, FIRST PREFERRED PAINTLESS DENT REPAIR Contract Numbar r, ' V PDRA 343?1468‘QEWMfibmfimflmfiflWfiW§W§ '1‘ @‘vfi‘fiifl mwfifiifiwDeahr Nunxbur Dewar Name Phone Number 26580 MAITA TOYOTA ‘ 915481 43855 Aadfefis ' City. Slate. ZIF‘ 2500 AUBURN BLVD NTO CAmg Sfiflxfimkmmm ‘ ‘xfimfig’ F i WEWéfififimfififiPurchasefs Na Harlin RICHARD ESPINOZA Address Guy. Slsle‘ ZIP SACRAMEBJ'T’O CA 95315 ' Emma Address Phone NumberMNLCOM ' 626' ' .‘ sflflifififi v WfimfimflfififiComma Base Date: Cnnh-ant 5313 Pm» 'IZwSEP-ZDZO 695.00 Year Made: VIN Mimage 2020 TACOIVIA V 3TMDZSBN2LMOQBZ36'Wfllfiéfl‘UWfl’w’ififiWWfimfiWmm‘m‘ flmw «z ( AIS ' ’Liflmloldm Nan“) Phone Flllvl‘lbs! 9BS9999 999 Adana Guy. smfia‘ ZAP ' CA 5V mfimfifi ?EE’ £M§& A ‘ Months 6C? * . grim 312133? I&Er’am‘faimmgm’b‘ficfifi m: ‘ ' 4 . - » "We,' "LIS- afld 'Our" rEfEI‘ t0 ”76: Ob‘igor (1f this (Ionlrfict, \‘lhidl is Confinentaf Sen: e provider, ln(:., 4150 N. Drinkw'ater Blvd“ Slime 40C), Bcufisdale. AZ 35251‘ 833-7844, "00. Out Adrninislralor is CNA {Jalional Warranly Corpo'zluon. P.0‘ BOX 234D. Scallsdfiie, AZ 85757»"84D, 833-7844100. This Contract is not an Insurance policy, The purchase of XhIB Crantract is not required in order {o purdfiase er oblain financing tor a motor vehicle ESE 9km“ V - . , . a V- Sy aigning below, You acknovvledge Qhut You have read lhTfi enifre C , including SECTION 21 STATE AMfiNOMENTS. and accept the provisions of this Confract as a comp|eta Btaicmcnt ui Your coverage and rights, and that You are nut rflfying 0:1 any other writings.raprBSGNYEUONE. Dr DI'OI‘I'HQES D‘her than 113030 Virifiten In (I113 Contract. THIS CONTRACT CONTAI AN ARB'TaA‘T‘ION PRovlsiofl, ANDYOU UnpgRsrAND AND AGREE To ITS TERMS :"fl:fl purwaser‘s Signature Date Sewing WRepresemauve's sféhémre“ Daze OoiFl‘Jschaser's Signature Dale fl" 3703 (0711 (n) Page 1 or s Application dated 09f? 2/2020 _Thu vehIcle referred x0 hexein is described as foflows:Year Make» Mada: Bad):- _ RD SPORT,,£929, , , WTOYQTA ad 3 Years C] 5 YearsTERM: 1. PARTIES: This Lithilcd Warranty, Whid) :3 not En insurance policy. i5 balm'eofl the Adf‘nfnislrator \fllarl'arlior, find ybu.ihe ofigfna| cn-vner Of the registered vehicle listen harntn, 2. TERM: “(his Liniited Warranly shall ho in effect {Dr lha above referenced terrn in yearfi From the datg Of gale 01 theThe" Coda Fhacovary Sys‘erfl On tho new) or used regiatez‘ed vehicta FisLBd hereinr‘rlxa benefit indic-aied beiov‘; :Nifi be rpazd should your vehicle he Stolen and not rncovared w-Exhin thirty (30) days. as Fcuovvr 3. BENEFIT: K the Thefx Code: Racovary SyElom Anti Theft traceable numeric labeling. failfi lo prevent the theft o.’ theVehicle fished En (ha ragistraliot‘l and Said vehické ls Stt)ien \vithifi the abuve ref$rtzx1céd lern) in years frorn ('11-) data ofO Siervy, and not “acovered withkn thidy (30) days. tho Adlixlnfistralor Warranlor wiltgnu: of me Thch Cede Recovery .43,pay the registered owner $5,000.00 as. a predetermined fixed amour“ (See Stage; Vartanons Section), Vehicle ldehtiflcalion No, 4. CLAIMS PROCEDURE: (n order t0 qualify for the benFfil l‘IDhi-c! above, the following ciain'l procedure must be followed: Ir ma I gistered Vehlcie IMPORYANT: Thia \Narrunty 15 not valid is. staran, the ongmal registered owner must notify and submit to- Unififizfiffi“$33?”Bf¢$¢gflgf§fi5€§3f§fi¥mV , art r r e w a ran: u. -the Adrnlnlsfrnlor Warrantot (1-800-835-2025) Within sley (60) days LDV code and ernered in "10 box bglowof the then, Informant)“. Failure lo Clo Sc) vuiil cause nus Llunlecl VVarranty . i to [ha luiluvtxng bewrtle null and ledr T‘C‘ # 764481 vi EE). Copy 01 p(fiice report filad \‘IRNFH 30 days from [ha data Of 1(333. E Cost: {a ACRAMEt-z'r o, CA 5537:; $ ADDRESé‘JM ' ""EUéiEhEés PHO‘EIE‘ 7" Wi 'W’snsfiiéfifiae n. copy of insurance cralm saunasnenl check 1:. Copy of your Theft Code Linflted \‘Varranty, d7 Proof 0f aulor’nabilm purrhiasa ifl rmrljunlzllon \NiLh, 3nd 0r} [he date of. The“ Code purchase, 21 hava comprehensive insur-5. ELIGIBILITY: a) To be- enguaie tor um; Limited Warramy_ me Limited Warrantyinmder nnance covage on the vehicle that is protected by she antimtnen devica This agreernem 1e; .3 product warranty and 13n0! il‘Sur-fiu‘ccn it (s not subject I0 Btate insumnce isms bu! r5 Subjact lo state law mneerwing warranties b) This {JrnlxedWarranty can; Only ha purcnasaerj in comunctton wnh, and on me gate of, the purchasg o: me above referenced vehicleand EAl an authorized TheNt Code dealer l3. TRANSFER: This Llnfited Warruniy may b9 transferred to a second ownerv one time only, provided a $25130 Nambm‘rfee is niacin; payable {o [he Advninistrator Warrantov' within fifteen (1 5) days of {ha sale of tho registe-red vehicie accon-Lpanled by copies 0f the new regisiared title and (he bin of Sale INCIDENTAL AND CONSEQUENTIAL DAMAGES EXCLUDED: CUSEOrHeV Shall not bf: Eniitied lo {ecnver frond theAdvninifitratar Warranlor the succesacrfi 0r a$stgnsv any Consequanltak dalnag 4, dnxnnge 10 property. damages forloss Of LL e, lr‘zss of lilnc, I053 0f prufifis, Or inDoI’HLTt, Or any Other incidental darnages. DEACTIVATION AGREEMENT I chonss: f-JOT ta purchase the Thea Code: Sysxonx By no! purchasing the Theft Code Syslern. l furly undexs'aud that shauid Ihis vehicle be s‘o1an and not recovered‘ E carlnol ma n Iflainx With {he Adn-Hnistrator WalTanlor for the ban 7 It arrumunl abrrmcu 5217:; FOR OUR CLA‘MS DEPARTMENT OR ANY QUESTIONS PLEASE CALL: '1-800/835-2025 M’C'm “V WHITEA-CUSTOK1ER YELLO‘N-n-SOUTHWEST’ PINKMDFEALER Connect No‘COR « 35274247 svaqg leg 5;? 2500 AUBURN BLVD SACRAMENTO Contmmfi‘séfié 755137" 1 2-SEP»2020 E Contract Sale Mileage ‘I 2-SEP-2027 'Expiranon Dale M Progr m Coverage Auion‘louvo Preferred Care-f-Plufifi“ Mechanical Advantage Care+PlusiN Vehicle Value CarmPlusS“ M85251 BOO {2241758. PR0v: 310:4, F‘u rchaser's S igh nture A. ‘We ' ‘U5 and ”Our refer to Hie obilgor oi this Conllacl whkfiw i5 thniinsnlali‘ :‘Ar‘, (:on act Term 8‘1 125,000 ONTHSIFNLES Vehicle Ifié‘fifiicanon NoT'fi/Wfif" 3TMDZSBN2LM098235 Purchaser RIGHARD ESPINOZA Mum“ ’’’’’’ MM“ M" ewe zrp' Goa;””””W" CA 9581 s e ep One: 0‘ "7 Fmaiirfidress " '7 H 7'7 > w mfigbeaxer fl" 7' W ”mm 7 ”'7’ 7 7 '7 '"mégde "‘1‘ éréphane No, V ’"""" MAsTA TOYOTA 26580 916F481~0855 Address H Cny "‘“Ui’ 7W” 3:212 zip Cou‘e'“#’ 2500 AUBURN BLVD SACRAMENTO CA 95521 Lfienhurder (if appficable); W”; '"' """ ”“ ' MAiTA TOYOTA Aodwas 7“ '""W' '7" "" City -"""""" "’ state CA Price q 31741 .00 [:JDisar-paearing’ ‘H the Disappearing boy is cma-kad the dalzar a:vxcunl crlhe deducbblf: Unuflt bi: Slated See Sermon B 'Yuur Dndustibic [or data Ls B; Signing bBIOW. YOU ackncwiedge lhal You have read and understand (hls enbre Contract, not retying url any other vzn’tings representations, or promises ulher than lhosa wr‘tien in “15:. ContraAND YCILJ UNDER‘: TANK) AND AGREE TO 3T8 TERP13 @ufiv?5 ~~~~~ r-rvice Provider inc. 4150 N Drinkwafier Blvd. $uite ‘300 Scnllsdale, Our Administratoris CNA Nation a1 Warranty Corporal'ron, P O Bax 2840 Scoflsdale. AZ 85252 2840 80-) 722 4758‘ C, This Contract Es not an insurance poflcy. The purchase of lhiz Contract Is not requ1rud in order to purchaee or obialn financing for a motorvehicle. includlng Sac on 18 'Stato Amendments. " and You are “Dale ealar/ Co-Pu rchaser's Sig nal ur V 9426 (51:19) {Dale W s $ignatu re JAN ARBITRATID N @233 Daze» ,mfi...._. uu__5 page 1 cl 9 v SF REGION Cash Incentive Agknowledgrnent Form and Terms and Conditions Amount (If applicable) At Customgr Cash _ "W___V $1 000 OD _ , ,, ,,_ M-.-“ M .j ~Subvuchion Cash :5 onxy avanaiom for contraccs wnh 1ay¢za Fmancn a: gawk", gr Lexus r inn} m Sewxcos, Customer's Vehicle Inforrn ation‘ V 3TMDZ5BN2LM098236 E ’ i~w~777 77 :09/12/202L 77777777~ weaker I nformation: RICHARD cusYoMER HRS1 NAME H ?SACRAMENTO;California SYREET ADDRESSV 7 ch STAIF {Makta's Toyota of Sagratjnehtc ALERSH}? PJAEV1E forgALe'r; COD; l. the Customer, acknowledge thatl have received read understand and agree to the Incentive Information far the V&hicle I purchased or leased, and the Tern-Is and Conditions of this Forrn. Completa far Cash Incentive: Paid to Dealer only: 77 7 7 » w , me Cummm aqun the cash Incentiw :a my Dean” wmx whom I h sunny neggnaced appucanon of the Cash)p lncfintvlu to lhe purcfiu>g CH’ lease of my lexicle. l Ialrxuhe Tc) Dka Mator‘ Salsa. U,5,A,, Ihc‘ (Yh’lS/USIVJ fram any Vurthef ; claim or obligation tor pnymmu to ma o; nag cash nncgngvgror me v mm. A _ H , Hfir 1.2m-212. Beater MUST MAINTAQN a copy of this Form Efi the: CuStDmer 3 file at the dealership for audil purposes. Consuh‘uerTerrn-s 3nd Cohdit‘on and Dealer Knstructinns on the Back of this Farm E n r o l . - H 5 ; > 9 V b 7 P n : 1 . ‘ ) « d i fl v fi g fi x g y c w g é J i l - . fl - x E C N 7 n a r v ; v w a n n a : . 3 ? n 1 } . 5 m i n. : 9 » 7 ? a fi u l ~ C f ) v u v . .. . c u r i . c x v » . 1 : 1 : « ( 1 . : m . fi l a 5 : . u r n 1 1 u 4 1 . : 7 : : 4 5 3 L : ( 5 : 5 M 1 3 1 7 : m a : 2 5 _ . 3 . H fl i f ; 1 0 a : ” : 0 3 x i x fi c < 5 ( n a n . 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C a a 9 3 : 3 5 : 3 5 ; £ 5 ". 1 3 Z c i fi fl F E E 5 1 3 : { 4 5 Gust #z 101 073213,Mfiod‘fi 20 qua, APPLICATION FOR REGISTRATION OF NEW VEHICLE”’ FOR DEPARTMENT USE ONLY 7 r O1 800037gem}.Faqeub Ta; PQFIAR?‘yn‘A 8372W430911 212320 0911 2.1'2020 MAKE 9003’ WVP: ‘ ‘ how Ivk’ POWER V 7 Numfiren nr- .T,>?'L“: t:TOW Fr: i< 2 V bhvva‘l u "cw- ,E arm rpi ouL EGI‘JATLHQF.€£- MLJST' BF ll‘é ZNP< - m Tf‘tig fort)? is no! fiae- olu‘rler'sl‘u}:Ecerlt‘flcete. H mu‘sl accflrnpawry the illihfig Cioanrrer}? or on for Du 0"r Cfir Bu (er ‘3 51H G“ Ff] STMDZSBNZLMosszas 53!g‘£&yw:£33“; FQEM 103070213 Pi‘IOTUCOI‘JKES n sb-Jr:Mzr :mrn-flr svn k: 202897 NOT ACE EFT! EDD (a:anx,r; SECTION 2,-v BIL}- OP SALL- afifime;qficnm3M MAITA TOYOTA 0F SACRAMENTO Bén N 1AA“? __,,V W, ,wv, . fiV , ,, , , ,, , . [Isa r1 s; f4: r, RICHARD Espinoza 09 'I 2 2‘ O‘ 2 OEC} , , , 7 k 1 ffiij DAV V En R Ir nah: was :3. gm. md‘xcate rexationship; for the amount of w (r3797, parents“ sycouse, friend, etor) {Rnd CJGHVDf YfaF: Rb(:\rn3 \Vehlcle/VGE)SP( 45546.005 lEEL’LIND“bnm St; (GIFT VALUE) Fecfleralc a false ..Gsaiernent rhay resent: Ln {Pnes and/Dr irnffirisonlwsnr‘ o """" ‘ ““” sr0 [ 0 ho H 3 :E m. ,“rhe- cadovneier now] reads , , , ”,k p, ,7 L ‘hn' (no lenshs) rnde reflecta the ACTUEAL rnila-age unIess one of the ioilowing sieiernentc; is checked. WARNINGicifiolX/IE‘TER DISCFzEPAFKC‘H’ nmeage[j O(forneter reading is NOT the atria: Explain Ddon‘leter discrepancy: 9 the ocfolnefer {an‘ing and I‘he acts of the frer‘rsfe Stale of Ca(ifcrr'nia that the foregoing is true and correcL I acknowlpcl (no faws ofi- ‘i: F-Eu-i 7‘ JAE; nib .nd State Law requtres that you 5-1813 [ha rnNB-sge 1.455711 1r ansfet orfroVi/vnarshlp Farune to {:oxnpleta o: providing; osr1 2'2020 I certify (or declare) urrcier {Jen {111 OFIJerI-er under y QEb'iSEi'Dh'thri BLAH.- nu uva qu ‘ inrmn n: U urn»: [A : cor: ect. inru :LI;L 5737M ?JAI‘TA TOYOTA OF SACRAMENTO fi'W" 09r1 2/2020 xprru rm rr: mummy“ a “WE RICHARD ESPINOZA .nrcnuz-r"a vows» n; hniiis POLvL'R of xiii 614? 09/1 212020 VA r: 09/12/2020 VEHICLENESSEL TRANSFER . . «W AND REASSIGNMENT FORM ENSTRUCTIONS A Pawn: swwcs Agency THIS FORM IS NOT THE OWNERSHIP CERTIFICATE. IT MUST ACCOMPANV THE TITLE OR APPLICATION FOR A DUPLICATETITLE. PHOTOCOPIES OF THE FORM MAY BE HET'AINED FOR YOUR RECORDS. Know your rights before you slgn. Read ‘he Car Buyer’s Bill of Rights (FFVR 35) and What you Need ta Know Before Buying aVehicle (FFVR 26} brochures and other brochures available En wwmndmmca.gov. SECTION ‘I -- VEFIICLENESSEL IDENTIFICATION This section must be completed, SECTION 2 -- BILL OF SALE To he completed by U15 selier of the vehicle/vessal‘ Identifying the buyer and/or gm reclpiant, the purchase price or gift Value,and date of gals and/‘or gift. SECTION 3 W ODOMETER DISCLOSURE STATEMENT To be completed by the seller disclosing the mileage at the time of sale. Any alterafion (writewn/ar. crosa-ouh erasure. deietlon. 310.), made to the repor‘ed mileage will VOID the odometer disclosure sscllon of thls documerfl and a new odometer statement (includrng the signature of both parties) is mandatory. Photocopies may be retained for personal reconi Dealers and Auto Auctlonsare required to retain a pho‘ccopy of (he odometer disclosure for 5 years. Federal law requires the hand prlnted name. date and slgnature of the buyer and seller when disclosing and acknowledging theodometer readfing. SECTION 4 -- BUYERISELLEFI INFORMATION (lndlvldualIs), Company, Daelarship, Lessor/Lassae or husk)To be completed by the buyer lo provide name and address. accept the responsibiflty of ownership. and/or aoknovvladga mileags reporked. To be completed by the seller to pravlde name and address, release ownership. and/or dlsoiose mileage to the buyer. NOTE: Carowners joined by ""AND (shown by “l" on DMV records) require the signature of EACH owner; co~owners joined by"OR” require ‘he signature of at least ONE owner. The slgnatura for a company or busineas MUST Include the printed name of the company/tlusiness and an authorlzed representative's counterslgnature on the signature lint; (6.9.,ABC 00.. by JOHNSMITH w or - JOHN SMITH IorABC CO.) SECTION 5 - POWER OF AT'I'ORNEY To be completed when appolnflng a person or company to act as an attorney-ln-fact. to sign papers and documents that may two necessary 8n order t0 secure California registrallon of or lo transfer rny/cur interest in the identified vehicle or vessai. Theodometer disclosure statement cannot be cornpietod by power of attorney. INSTRUCCIONES ”ARA COMPLETAR ESTE FORMULARIO ESTE FonmuLARIo No Es EL CERTIFICADO DE PR0PIEDAD. ESTE DEBERA ACOMPAKIAR AL TirULo o LA SOLICITUDPARA DUPLICADO DE TfrULO. PUEDE GUARDAR FOTOCOPIAS DE ESTE FORMULARIO PARA 5U ARCHIVO PERSONAL. Conozca sus derechos antes d8 firmer. Lea Ios folletos "Doclaracidn file Dsrechos del Comprador d6 Vahl'ou/os“ (FFVR 35) y “QuéNeces/te Saber Antas de Conyprer un \fehlculo" (FFVR 26) y clros folletos dflsponibles en vvww.drnv.ca.gav. '7SECCION 1 w- IDENTIFICACIGN DE VEHICULOIBARCO Esta seccién deberé completarse. SECCI6N 2 M FACTunA DE VENTA Para cornyfietarse por al vendedor def vehicuio/barco. para identificar a! comprador y/o receptor dal regalo. el precio de comprao vaior del regalo y Ia feoha de la Verna y/o regalovSECCIéN 3 --- DECLARACIéN DEL HECOHHIDO EN MILLAS DEL ODOMETRO Para complelarse por e! vandodor declarando el mulajo al nnomenlo d9 la venta. Cualqular alleracién (oscn’bir sobre e! texto,tachar texlo, borraduras. omusvones. etc) qua so haga al xnlllaje reportado ANULARA Ia seccién d3 Ia declaracién del odometrod9 este docun1ev1to y aera obligatorio prasentar una nueva declaraclén (lnciuyendo Ia firn‘ra de ambes panes) Puade consorvarfotocop(as para su archive pemonei. A los concesinnarios y subaatadores de aulos 5e les exige conservar una toiocopla de Iadeclaraclén del odbmotro por clrlco (5) Ell‘ios. La Iey (ederal exiga qua e! nornbre sea eecrito a mane as: corno Ia fecha y Ia firma do! vandedor y d9! coyhprador cuando 5edeclare y confirms la iactura d9! n1iIlaje del OdOrnatro. SECCIéN 4 -- INFORMACKEN SOBRE EL COMPHADOHNENDEDOR (Indivlvduorsj, Compafila, Concesionarlo,ArrendatarlolArrendsdor o Fideicarniso) El comprador deberé Henar esta saecidn a fin de proveer 3U nombre- y diroccién. aceptar responsabllidad d9! ver-U’cuio/barcoy/O raconocer el rnillaje reportado. E! vendedor debol‘a Ilenar esta secoién a fin de provear al comprador su nombre y dlrecclén,relevar Ia responsabilidad del vehicuID/barco y/o declarar e! milfaje el colnprador‘ NOTA: Para los Co-propietarios unidos por Ia latra “V" (mostrado en el Utuio con Lina barra ‘7") SQ exlge la firma de CADA prupletarlo: I05 co-propletarios unldos por la letta “"0 exige la {Erma d9 por Io monos UN propletario. La fnrrna d8 una compafirao negocio DEBE inolulr BI hombre impreso d5 la compafxia o nogoclo y la contra-flrma de un ageme autorizadc an 9| reglén de la firma (elemplo: ABC CO. por JOHN SMITH - o blah - JOHN SMITI-I por ABC CO.)SECCION 5 - PODER LEGAL Esta secolén debera’ ilenarse cuando sa asigna una persona o colnpafifa para actuar Como apoderado para firmer papeles y documentos qua puedan ser necssarios para asegurar la niaxrlcula d9 California o para lrespasar mi/nuestro interés eh elvehiculo o barco Identificado. Esta aeccia’n d2 poder legal no puede usarse para Ia deciaracién dnl odo’metro. REG 252 (REV. norm“) 05p m “7:537 v0 POWER 0F WWW! VERlCLfiWfiiiu Gwyn flDUh‘ETEH “- .3“ yap [?;EuiRUL‘TIONSS Oh! REVERSE M) fczr Du Il‘caie’appricaria T: u x STMDZSBNZLM098236 :EH‘cTION 2 ' 'BILL OF SALE ' IflA/e , WWW, i,,‘,7,,, ,. RICHARD ESPIMOZA If this v-Jas a 93H, inmicate relationship: < The.- odometer now! reads Ii; or "a Sure MAKTA TOYOTA 0F SACRAMLNIO L H 7‘ V V ,6,“ a 551mb“ {ransten and deliver the above vnhicloy’vft‘ on i 09 12 E 0 2i o! for the amuun: of reflects the ACTUAL I'Hilerzrlc unfesjfi One of ([76 following Staiernents £9 checked WARNiNG-ODOIKHIZTCH DI$C£R PflNCYD Odometer reading :3 Ncrrr me actual: mnaaar- Exp aln Qdon’xetel dlscnepanc:v; ”W, “10M 4 9+ auven AM»; i ackfignvléd e the Odomni r reading and 1hr.) facithe fevers oi t 1e ”~33um M»; 5m, Number ufFEW Amuum of Paynurnu. mm; Pronncrns Asa Dwer pmawmnmy, 3; N/A unn‘u. mug ML OnePW (x MA MIA LdeEJ‘JA. 7, , ,, 36$ Mn: , MA i , Nif- Wu 01m Payment of NJA NIA vm-vmcm k yum naming , _ W“ vmé‘sg A awn :2 As :mmvrp m jrwkgz.‘ Virushjl n34 0"“mww“ d N’" NJ“ 30F: zafiifibvnzvuagvfi marngtjfin;fixs‘éfifi9 1&én'fighn 84 Paymts s 640.60 Mmuv‘z beginning 1bzz7rzo2o {flighz ‘32:: miiiffxi V&wfig’g'xbég:33:mquuw m bu)- pnfmu nguwx x: m» m fix r1: MIA N/A N/A amch L_ #WW cwsqflrA0w nus: 931mm MIA MA gen.“ XVA / humps. upvymor:boarecgws.wwmarnuaxuxamuhm,wmwyamdmw mason»; mclvammbasmz.m >m1”;m:wgnmmmmqmmmwmdr1ymummfiu Seemgmnau (nan; daemmm 1n emmm cairnpuma,mm»mum‘s.mung,mm“ 222mmmama ocamn any magma.wmm r:w zinc: Ima mad»:m nm-m ammo(WAwM wages, mm w A&a‘ um»: Ely s' hamm gm. pgmcsrim. layman:m nu; Amway nmam.m :99: Y rt me, manque. «am aw mug ska: b mm» aw;6mg: mmmi.mm graziccrt‘nn away um 1g a ma: amt» 9a: me Amnamm n. ' , kn m-zrmrmumwmtgm caxmm'rg. mo mm: 3r. “£5.51 m,“ SimsLg77”“- Co.Eu-p¢r gym x ,B WC)? BROKER FEE DlsCLOSlIRE E] "arm of automaker rece-Evlng tee. if appmcabm; WA fl chm confirm vaimctx uw (eta! sale» a? a new mar varnida‘ mu €589 RA not: mugs: u: x: few:mflm- bf an Mohawk»: (run us nnhzememum box- k: :zwzkw: 13:19063269~09339083270 Labs! 55,3»C‘A-Anaax ?;‘n': an ngc 1 (K 7 711135 oopywueumm 3015229 1'1 10:47:17 Q41“ 202t- Aacg eumywy-m gm A Adm lama mmw w: m TMMWWMM-Um WWW: 11133 is B mp)! u! flu? Cuslmver Goa‘nnlmfld Signed 6W7: fmn huald Dy Rnu1$Cnrn£z LL61"mmWWE amount? ilummm 45m!” mmkm pert 06 19,47 amnum paid Io umsm} L 7, Tutu! Cash Priw A- W Pl‘mM Mmot Vfih’cfia arc! Mmmfian 5 1. Caeh Price Vehicle z Cash PliesWWW 3. omr (Namaxabb) 45.5591“) 45HM (H) MIA m1 Processmg crane (om a mnmanta; fiaa)mTamn-‘g Charge [not x gavsn-nnanlal tun) (WWI) 1w: Daleneni‘Davmg 1,W .03, KARE: 5 a Wm) 111ka 3. (paid 1a) h” V fla (Wham!) Smhmo Promim Pmaucita) 1. mam m) , WW 2. (paw m) WA .......... F, 5v Charging Simian (paid Ia) JS'A a. Bamwax (an :axaua reams 5n A mmugh F) H, Monk: wanna magmu-smon o:Tm anger owe a mammal w) (paidmyw, L Was)Sam Commaw) 1 (paid m) cm NATIONAL WARRAzd-nr‘ ¢0RP vsn 2, :paium)L S, » PPM 3. (paw 1o)‘_‘_¥ 47 (paid Io) WA s, (cam Io)Lin Cmd'vi m mass Balance (s) paid by Seam :oWe 1mmi vehicle 2 NIA (see dmwaymms and wad; m mmmmn) K. (091m cam Samson AgmumamL (Opinmu Una Vonksa Contract Csmaanmm Optionmmm Mv 0mm (pain m) . Fmm MM W‘mfld lo) mfi.‘ FurHla_- Tcu:Cm» mics (A mrougm u; Amounts Paid: ea Dubnc (nudism A. We1mm Fees ‘ a, misumiumvmmrrnm Fees c. Camus rim Foes D, other £116., "raw: Warns Fans (A unnugh o;mm Pun:m mmmncwcm“ (Twatmums flown Sramrmm o! Jnswance)m sum. annuals)“; caulimnm m:D scam: Examining Eammpcxan Pea:mm! (1 Ihwugh 4) Totalmmmem r A. Tumsmum Vanna av Pmpeny BeingTm-m (m Tmneuxn manuals”: Vania 1 s22 7,002.9.wwwww7Vamm 2 s 51.6.1, , B. 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W, 1.40;, lM WE)?“ In mser‘rmd mmm tn hug, a mmmnmnalm smfiam , Eugen srgm RD NIA 1m h wnfiazofigfi 1‘wfl Yearflm, A MamaM 7 ii Mods:m #mMrfiz‘M”Li y.” JF1vmkm145 a Agnew»WM 06 Plover“!m Meammu'ma‘m‘tim‘ Emmy 3N“mi [fig c, Agnes“ vaaua m’ P‘umm Bamg “nauswvm (H9 5' 3'? 7m d. Warm: or kusuz-‘m BaW-s 3’ e, mTimm-m (D-m{m x); 2 0 sormxyeqrmrms m :uain unwary} s ”fiimrmfl ?-35mgmy NIAmaM6 ?BJQW , Makgw -m, v ._. omzeq NM» VINHm a,Mum Vannam Progeny s jug n. augxzxx»Ema ”mamas Egan; s. ‘ Nlfi c,mm Vflflma Planer“! fining 1sadexuwn ‘2» h} s;-N_7fl d», Friar Glam; m am 337W $ Wiw 3, N34TWJn {n-cn (mm he 2 a muyrsvmmxm wmm wry) s g,‘ fl Nb“ wma: Agncwtwm m Pwnpmsy: Bekugy‘lramdslw fiwzcm 5'- “0.2M“w 11mm waar- cmmum aw Leann mamas weuymr g ,,,,,zW‘Tam Nmtrxm um numza‘) $JW‘ {‘Sea Kim5W En Tm WWR’“ (5 ARV!WW5 rirmmm) Ummmxm: pay nu imrrm charge. a1 um»: Amman: Finamnuaxfi «am ‘7. as pans rm hm m4 m mfolu ..... AL ~ Year!gflm v SEIJ. Efi‘fi MITIALS -M mrwmwvfififiaa 7N6 r)’ F%gle ta «1-: T 133305325399339053270 V This copyms created on Sax 83p 12 10:47:17Gm 2:120 [drag mxmpnwxw gen u ma 9mm 915W bu: am TmmmmWMW-UCCMMWW 1113:; is a C(‘vpy (1f the Cuslamuz CommtadW Elech‘onio loam hem by Rweorva LLC.Tm Para“ Agreemens: Selle! (Med on Info:mafion horn ynu am‘w‘cw am Hmmdzrmmot yuan wawin mfidavk.) toarm m me pwyofi amacm yum aa me: Pater (gum rm Lang8W k1 Trade kl Vahldam). You wdmmand mat (ha mountWad 'ra an ezlimEAsr swat wees In my ms: paynfl amount shown as the Prior Cram or 1.5086 Balance In Tractsrm Vehidefa) 10 she ‘bsnhokf-ar (w I(ssor 0i me Ivadedn vehiucxsx ax Iii; Migraea fl Rim: 31mg“mm $5 mma 131m [ha smut 21mm 32 five Pr‘xx Crew 04' Leap:- Balanw in “llads-ln Veh‘dets). yin: mus‘t pay “>9 Bum: me arm tnMama K she.- mimgl paym-l zwana'd ic‘ man M13W 5mm .35 me F’dot C(m‘fi ax Lanna Baisnm En Traded" Vehiclqs), Sam mm lama lo you any nmage 31m recfia‘efi horn ywv prizrr{mmxm m besamc Emupfi us:W m me WOTKZE‘ m1 pegs 5 04 ibis “watt any mignee 01 (his (Mad wit! rut be M93135 so nay [m l-st Cram m [easy Babm ahown in Tfic »I.n zlah’vmzqs.) n:- any «sfixmfi Buyer srgnmura xKi -.. ,.,___,., m-Buysr Signmm x rfinfi, A Haw ruse comn‘m CAN BE cnwncsm “mm nowraci mans m3 3mg agreement Ween you Em; m. mummy u; mi: comma. Any (snags: w me connam mm ma m wnung am: bath you and wu mus: sign m No om] ohmngas ma Dunning. Buyarm1]? mm... ,i,-,7 Co-aurar Signs XF 7 . . ”nvv W“. ”IA H3m mwr‘nd cancel. u Buymm Cosuym sign hem. 12:5 prgnm ol um Sanur; Right mCm: «anion nu rape a 0‘ ms firmed :infi'm "w: 301‘” ”-9 fig?“ "v lam?" B Sufi” '65: unable now m a nnaraaa 'msmumm witmg,Buyer x W ,. , .77 Cvauyu x .G 7 .fibllA, A .. THE MXNIMUM PUBLIC LzAfllLIVY INSURANCE LIMrrs PnnvIuEn m LAW MUST BE MEr av EVERY PEFIBON WHO PURCHAQES A VEHICLE. IF You ARE uNsUnE WHETHER on NWIL%%?N%URRENT INSURANCE POLICY WILL Coven \‘oun NEWLY AcousRED vEmcLE IN THE EVENT 0F AH ACCIDENL YOU SHOULD CONTACT YOUR INSUGANCE AGENT. YOUR PRESEN? POLECV IMY NOT COVER COLLISION DAMAGE on MAY NOT PROVIDE Fon FULL REDLACEMENT COSTS FOR THE VEH‘GLE BEING PURCHASED. LF YOU Do NOT HAVE FULL. COVERAGE, SUPPLEMENTAL COVERAGE Fon COLLISION DAMAGE MAY BE AVAILABLE To You nlnouGH voun KNSURI‘NCE AGE”? ofi YHHQUGH 1mg SELLING DEALER. nowavsa. UNLESS OTHERWISE SPECIFIEQ THE COVERAGE You OBTAIN 1NHOUGN THE DEALER Pno‘rEcTS ONLY THE DEALER, usuALLY UP To THE AMOUNY OF 114E UNPAID BALANCE REMAINInG AFrEn THE vEmcLE HAS BEEN REPOSSESSED AND SOLD.FOR ADVICE 0N FULL COVEIIAGE THArWILL PROTECT YOU m THE evetn‘ 0F L051: ow DAMAGE 1c) Youa VEHICLE, You SHOULD CONTACTVOUR INSURANCE AGENT. THE BUYER SHALL SIGN To ACKNOWLEDGE YHA‘J HEJSKE UNDERSTANDS THESE PUBLIC uABILITY TERMS AND COHDnfiONS. Slsxirm‘fai'z: xHi NIA Elsararwc Contracting and Signature ”km“: edgzrrreml. You agree mam (x) Ws contract is an 9:5ka comm! axwzursd by you: Wm; yam ei‘ezzfllwfi’c fignamra, (ii) your mechanic signalure signffias your imam ‘0 Qatar into thin mmmct and Ihat Ibis airman be legafiy valid andemabie in armdkmza wink: its terms w (ha samn amend as if you had @xecuisd lhlsmad vsiw you: writtan signalure and ('rfi) the amhmfla’fiw copy of this cormym {“hmwaz‘we Copy‘) aha” be that Giadmnic copy that resides 1n a document rnanagemsnt system designalad by US lot 1118 smrage oi ambawi‘a‘liva oopias 05 mmxun'r. remrds, whfid1 511a" be deemed had by ua In (he ortfinary course (rt businesg Notwithsaancfing iha Wagang, i! (haMhenmfve Copy Esmum mtg mmim a paper mpy which is ruarked by us as the original «he ‘Paper Contract“). then you acknoudadge am agree that (i) war sA'gméng of {his wmrad w‘m-n wu:aimonb signature also wnsfim‘les issuance am delivery 0F sum PaperCunum (2) you! dsmvon'xc signamca associaleadi \ssiih this conuBtt when affixwd fax the Paper Conlram. constitutes your legally vafid and birxfing signauns on the Paper Contract and (3) subsequent So such convexsion, yourWfiacsW be evidenced by 1’16 Paper Conuacr alone. GHEDR‘V' DESABELWV I‘NSUHWGE NthE,CLAIM P'ROCEDURE' If you become disabfied, you must fen us “94'“ away, (You ate. actufised Io send this inronmezfian (m the same- ad‘dfim to \whmzihs you rare nmrmaflfiv required (o send! your payments, unlasz a diflaxenl' sddtesg orielephome numbel ks given [a you fa wishing by us 33- whe Yowllbmv WWE nae exams like to be notified”) We wax Ian you when: no get cram Eomsnfiau «nus: senor in me mrnple‘ud Iorm so the» insunmse camps“); asmm as passdh‘w;em loll us an soon a5 you do. [1 YOLIV disebllifiy Insurance CDVBrS EM ()3 yaul’ uflfissw [)ayniel‘flis)“ WE CANNOT'TRV TO COLLECT‘WT YOU (“ME OR FORECLOSE U'mfi0R REPOSSESS ANV COLLAT-EWL UNTIL, THREE CALENDAR MOmHS AWE“ yuus {5133' mgfld Wmmi fa (3116» Or wmi" t‘ha infiamfimm-EL» coxnpany pays 04x mjems your claim, whichever Dames (figs. VUQ- war, howuéer. tsy 1c- collaEcL. loredose; of repossess H kw haven any- nm’y dueand ovAnQ: us or arc ouhetwise in default when your djsabwmzy claim: is made or if a setvlon nwrtgage or man home! Es fored‘oslng. n she influence» company pays aha claim thLn the “wee mmaar months, we mum accepl ma mney as lmmgh you midi or. 1W. m1 the.Wurm m1mrsy releas the CJalrn Within lhe Qhrae w?anar moc‘th ot‘ECcGDIS»ma whim ifimfl $116 (rlrfla mdafi‘fll‘a)" mwmhs m1 a palhah cfisakfiflfl'?am payB I985 “Nan for a iota! disability. 310311 WI" ham 85 days from [ha GDIQ “131 "he vafiwlm OF Ihe aWaMe cplm mflva-E dLSRUIFfly £132.?an is aunt lo pay pas! due pamnls. o! (he diflerencieDem ‘hz pas! due Qaymenls am whai the insurance mnwparrv/ pays (or “ma pattern dwafilaoy. plus lata- d‘xaugeg. You (ran contact us. and vxe win tell you how much you osvaa Aime: tha: Haney" vue» mm take adion to coikmm (1-: #319de «u repossess any canawerafl yen (nay have given. W lhe ingurance mm any accepts. you! claim bu! requires inn! yum: send in amilional tmnm 'a uemaln. eligflju Ia: mnfimred: pwymnxs; you Shauna send in Ihesa cctnp cred addiuonat lonns no racer unan required M you do not send m these. form an nime, aha insurance 00va may amp paying. and we uvill (hen be able Lo fake ncfion lo couecl m [madam or repossess any oouatem! you may ham gérverx, LAWsaamArwea 2115» 1-11 ngp :4 L‘ ? 7339033259-Dm83270 - This mp; was uaamu on Sn: Sap 12 10:47:17 GMT 2020 mgausmwmnwmgon-Adconqumgewmmwam; mmmmmmmmmmm 1 . ml ax This 15 a Copy or the (mmmr Corrugated signed emwanfic I'mvn hw by Roweone LLC, WISH IMPO'RTAJUTTI' AGREEMERQTS ANCE CHARGE AND PAVMENTSHm we wt” figum Finance charge, We win fiigucn the Finance Charge on a deny basis a! «ho Annuar. Pstcemsege Ra‘s 091 lbs unpaid par‘ O1 U‘le Amount Financed. Safl‘er - Crecfihor may receive part. of (he Finance Charge,How we wiil appw ”Win18“ We may amply each paymgmz yo aha eamad and unpaca pan o1 the Finance» Charge, Lo “19 unpaid par: oi (ha Amount Financed and :0 olhar amour“; you owe under whiz mnnacn in any order we choosa. Ho“: late paymenia 01 eafly peym’ewm arrange what! youmusd pay. \fVa baaed lha Finance Charge. Tolal 05 Pawnencs, am: Tum: Sara Price shown on p390 1: oi thiscomma: on the assumpuon chase ycu wm make wary payment 0r- 1he (Lay R iS due< Your Finance Charge~, Total OH Payrrlanas. and Tole) Saia Pitta will be rnora if mu pay lace: and less irl‘ you pay early. Changes may flake the 1mm ox a large-r or annanar final payment or, 3| mu option, mnoss or [away pmymar-Hs oi Ina same amount us your schaduled’ payment wi-Ih a srrtarier (Ina! payrflen!‘ We Mn sand you a notice mnmg you abom these changer, betas ma final scheduled Daymeni m Qua. You: may prepay. You rnay prepay am or par: n! lha unpaidpan of she Mount Financend a1 any lime. u- you do so, you mus! pay the earned and unpaid par! of the FinanceCharge 59nd all other amounta due up to lhe dais o! your! payment. A2: of the da!a ol your paymnl, if the minirnum finance dvurgen Ls greater Imam 1h»: Earner: F nanm Chsuge.Wu may be charged ‘he djflsrenca; [ha minimum financecharge Es 31:. [orrc-WE: (1) $25 If he ofivginal Amounu Finaswed €1er no! wcaad $1 .000. (2) $50 H’ the‘ Original Amounfi Financed l2; n1or3 Lhan $?,Oflc bu! non more ihan $2.000. Du (3) $75 If U181 Drlglnaf Amcunl. Financed E's; mocsv lhfin $2,000 . 2. YOUR O'KHE.“ PROMISES TD US s. Ki the vahicke |a damaged, dasfmyud, cur mugging. You agree w pay no all you owe: under thin emiram even ifi Hua- vehicle m damaged. desmoyad. or mugging; Gap LlABiLrW Homice In she even: or then or damage to your vehrcpe sans! resulis (n a Iclal E055, Ihara may be a gap betsvcen (Ne announl you owe under shit: contract and (ho proceeds oi youv insuranm senzannenl and deducu‘bte. THISCONTRACT- PHOV‘DES TH'AJT YOU ARE L‘ABLE. FORTHE GAP AMOUNT, Ar! Optional debt cancelzaiknn a raamont for coverage oi the gap armour" may be0 ferfid kw ah additional charge. Using (ha vnhlcfe. You agree nor 10 remove Iha vehide lrorn H19 (E.S‘ or Canada. or lo sen, renL lease, or (mnsfleu any fn1arasi In Ihe Vehicle ()r Ihfis Donuacl Vl'fiflhmfl GU:wmlen rmnnission. You agree not 10 expose zhe vehicle zo misuse, seizure, cm-vr‘nscalizan. or invokrniary tlansben E! vdev pay any repair bum. storage bills. taxes. films, or charges on1M vehfifle. you agree Io repay the amount when we ask 1m 5L Secwtfity lnmmsk. You give us a Writ); inte(asl in: K T‘he vehicm and am pans or goads pm on H; ~ NI money or goods geceavgd (proceeds) (or "ye vohiciez v Ail] insuranm, maintenance. mvvlcfi. of other conuacis we. finance far you; and w AIR proceeds: frmn summ. rnafnfenanoe, sewfico. on ovhar uonxrams we finance gar you. This indUdes any xelunds ct! pre-niunws or chargas frm-n the mnlaacmr This aacures payrnunt o! all you owe on 1m; contmcz. IR 3150 semxrm ynut Omar agraemevfls 'r‘n lbs oonlraa as ma taw allow5,You vii)! make suna the: njfle shows our security finferast (Men) 1n (he vehwle. You win non allow arty othen security inlarasl to be placed on the fivie wilhom Dun: wrimn perrnfssion. 6‘. Fastbunnce yawn must hava‘ am: the vaghlul‘a; You agree xo have» gmsscas davrnage insurance mwevm 2083- 01 Or darnaga IO “IE: Whicfie (Of lhe let“: (If irés- corvnacv, The: rnsunarhce must mum our inieueza in the Whhlg, M yaw do mu have ”Ma Inaurznzza; wax mm» ifl ware change. buy physics) damage- Insurancze, I1 wa- dnu‘me ha buy physicai damage in5uvarm. wee rmay eirshum busy inzura‘nce that covets your lnisweq'n arm! aunr mfimxB-sx in rig vehicle. or bury Irssmmnce [ham carvers only our Imlnmst llfi Inns buy ember type ofi imranm., we» vain 1e“ yum. vmch. type arm! the» charge wu must pay, The- chazge um”; be aha wnmréuun Bar nne- (msuaanca am a Imam» change compumazi a: 1m Annuax Percentage Ham shown on page u oz mas- wmsact om, nu our opil-(nrn amen highest (ale: finer Izsv Wm: H nus; vehicle lg mm or damaged!“ yw agree man WE mag- xm am insulraznee sallbsmenr to reduce what you wry m repair 1m vshic‘e.Wham happens Io retumeefl Lnlsmrnnce, mafnxnnamm‘, aewltcfi, 0v than comxsci changes- 1f \we gal a term: or imamance. mainvenanao, seuvioe. or (whet mnlyacj changes, mun agree Khan vans: may subtrazfi the «84mm 11mm wha? you nwa. I59WU PAY LAYE O'fi‘ BEE“ YOU'H mHER P’BQMIWSv a. bx. d'. Yam marge owe ram chamcs.. You win pay a lama cnmw anmun [axe payment as shown. on page 1: cxe Lhta amsmmuAmptarm o; a ram fiWnt o. Iais- mnxge «rams n91 excuse your lam: paymem (u mean um: you mar}- keep mahimg late paymunls, II‘ you pay lane, vw may also 13359 avg ggps, med below,Van may have uo pay an: you owe, am onca.. n youmm ynur promises (dalaultt). we: may demand mum yum pent a2! ynu owe on mks convrad at m. sumac! v0 amt rigm thy. law gives you Io tel'rmmu 1mm conned” Delault meanws: w you do not pay any paycmewx on flame: -- You gives 1mm. incomplete, or «nisleemfing Emmvyinn cm a caedu appficam'on; u You star: an praceeding m bankmpccy on one (a suaxnad inst you or yaw; pwopanty; o~ T e vaNcle is Iagn, damaged! or dkagmuysd; mv w “You bleak any ugweernanm rm this. cmtaci,The armour“ you Wm: owe wen: be mug unwary gm: ca the. Arneunt Finarvced pmls the aan'xm and unpaid pan o: lime F‘nwance Chan e, any hie charges. and any zwncxmds due because you afaw‘sed.You 1111-35: have (o pay ¢aflacfian cums. Your ww pmy 0L": veaganabfle costs £0 ooflem’t 'whal 3;an nave, incumg amonnewy 1&9, court W13, oolibecflm agency m.m am paid mr mhar :essonaue omxeuion eMarts, You: agam 1:. p?! a. dwwrge mu to exneeé S15 fl anym yaw gm Ix:- us As d(sl‘mnae-flWe may Hake (ha vohfcte:mm you. (I you" dwaum. mt: rues: ”aka (repossess) tho vehicfie arm“ you.» n ws- um 5m peamsuny and the 13w allows m. n yuan vehicle nuns an elecmuoru'c naming ageing. you; agree chm: we maym umdmlm lo find Il‘e vehicluu H v-w take iher \Ierfi‘id'eV zmjvawim. equipmentv end replacement, pants «mm 5.12:); Vfith the vehicle. IfW personal Hem ave in ”>6 WWE'G‘EJ" Vizmay snare them kn yum: a: you: mpensa. m 3mm cu rm mu: ro- uhese Meems tack. wam«W at Ihmrn as. Wm Lam" Haw yum £7351: 967 ma VahXCKB back Ifi We- {EXE It“ lfl wms-«amm :ha vehialex ynu mnay par; ta get fl back (r&Mn-xp. Vow my redeem! line which} by paying 9n you» (nae. m yum;may have Ilia righd ID v‘eirlS‘EXC ‘WS Comma a‘nd £9:de lm vehpgle by nayimg pm: due paymcnns and any rare changer?“ pannnding puma! ca insuranm, andlm Wair-g earned Mun bu: mung "rm cmxautu. We wm Iowan» you am mime renames by ram: no lam you» when and! how much to pay uncum- vrnax amnion you mus: mks to redeem 1mgWm LAM!mV-CA-Anflea 7/16 v1 mug; a 1w 7 m3w33289-DP339083270 vThis com yuan mama orl Sm Sep 12 10:47:17 GMT 2020 Adouwmwwuow mn-Mnonammawmwwmm TMWWWW-Ummmmwj This ls a mpy of sho Ousktwar ComplauedW eiectmnbc Imrr‘ hem by- RoutcOne lLC. f. We win! gem um: varying Fr yam: do mt get 51 back. Hr you SEWI01NG Afl‘k’} Col‘vlLECTi‘ONI COMTAE‘FS‘. 5., 3?";‘(33' fligrz", ‘Zfilgvz's?:ye'2:h;:“'32':gfih‘j"g” 39““ V0“ a Y agree anal we my er co cordacl you in wrmwg. by avman" cu» W0 {Wm Bp‘ply the nay "omg'hs a .1853 Dlmwad u Ina prurecouceulanificsa’l voice messages.. tax: n-esmxgm‘ ansmes ‘0 the am’o‘mum you owe A" wfid- ex ”585 are amamzm terephcme diafing Sysqgmls. as, she raw» auowavcm ans“mefimmnsosvwe pay as a ‘dkem [afiuh 0,0,“;km "pf” Vflhldé 391m that we may ary to mntacn you in chose and amen mews: anhow; n > i g I H 9 ' ~ any manegs or relephone number you prance us even m um.-"W? ‘ p’e"3' "9 ‘1 0' Ea .3- 5”" 56‘ “9‘ ‘1- A' 0”“? (895 azaapham number is a oe-u phone mum. o- tho co.mam reams. rm $111523: §fi::$«3(‘surp?3:)na:a{niznaiss :¥:‘;§3 3335;535' a Mugs so you. Vang agree mat yaw wm; muun a3 umaomabt'en , w pa we . . m! g 5 . .law racyuhns us \o pay it Io someone else, Ia money umn ma» M [A "W ”"5 M E Chan “v your mama” addwesa‘ OF sale [s non enough to pay (he amount you owe. you "wusu a” Paymf‘n‘ " nay M13 rest (o usr H you do nor. pay this amount \~xhen via: 7 APPUCAELE LAW ‘ fléfiimgfl;wug?:fifgséofin:m A33: Pepgéfig: Fedeaax law am camorwa lava app“; {a Has conuam. u any paw: (:1 h'ghzsa 'B‘a penning“ by P um“ Muffin e’“ .ms comma is mo: mud; an umew paws sway Mid, ma: may dawy g W ws mm do ahade-o Elam“ Réungnm many. or renal“ 1mm enlarcing any or our sigma under wag,- rimmnmt- tenance‘, eevvlce. or othur cogmraces. This conn’am‘ "nag; ““29”! ”fling mem‘ For 23: ' Fug” “'96, Ex‘m‘afl “m c. f “Tag 50‘contain changes tor opliana! insuvanca. malntenance. 2:: I g scme' mymen‘s ‘w 0"” 9mg“ “n9 e V m r L "a services. or mhar ccnnuac13, ll we demand "1131 you pay an ‘ MW. you We a! once: or we repossess The Wk}, you agree 8 wmmm‘ES 0F EUYEH;that we may daim benefits under! these comlracts andf cancel 1mm ta obtain refunds of unaamed changes co reduce: “that you owe or repair the vehicle, H the vahicfe» i5 a tom! lciss because i is confiscatet}, darnagw. 04’ 920480.we may daim bnnafits under «hem mutants and canw-F then) 1o olflain relunas oi unearned charga‘. r0 reduce wmau you owsAWWWES SELLEFW DQSCLAIM8 u you do nun get a wntfiem mevamfly, and tho Sevrex does. notamt into n sewing: contract wlthn 90 days {rowan true- d‘are a1!W3 confirm. time. Senor makus no wammfles, expness. oa- lmyuod, om Mug: vehicle. and: there wull be no (ntplfiuds . i . Seimez’e» Rbghh Km Cancun mm" “oggefi 0f mw'd‘s' huh” c" c“ fl" ”e93 “3" a pafilcuwr a. sener 39m; to dexcmm me mhide so you on the chm. nus magnum' . . . ’ ‘ 51 try Sena: and youA'ou undeassand “was iv: “nay rake sauna»Thls prwmon (Josh no! antac! any waxuannm cmanm the "5' 5'9"“ E . ,Mm (flan aha Vehi‘CSa mal‘lufaclu‘rer u‘nay pma. H the SEHef 1MB GUI: Qiago retify £‘J' @853 1 aemd 835$“ | 2 Emrram’1‘g has sotd you a cenfifled used vehicle. tha- war-anly on ?Wae‘ 3‘ V‘ 5 5 ““9 m 3‘; n ‘ em‘§m‘ m NTW U “1?mrmnwmy :8 not disammfld mended Insximnoms wnh. whom fie: regulany «ma. basswmuncfier a)“- a-ssignmanb ampiawe to Semen Sehea Irmay canal she Used Car Bwem Gulde. The fntfiurmnuun yum save on ma W"§m* . c , ,. Vwindaw iovm for lhls vehicle i3 pad n-l uhis. cnn‘tracfl, t" saae' 5‘13." give 3:0“ “n“gn‘ "0‘53?” (m 'n 9W0W mfi'rfiwfhmm Informmson an she wrnd-owv form maniacs» any maminwy 3d“! “Wm n5 unver- lo you.) mum. ma days oz flrw Giana ”M? ?“mmu‘pmmna m "ma comrm D“ “lung is ulgnuj II Selerekms Io caneg Upon: «mbr oi such mpw. ma$m“,5h Tnm‘srhuym: Gain pama cnflmpvmrw “e. wh‘cunas‘ mmt immewaieiy {alum n1»;- whgcie to Sana: In lxve savanna wndhb‘san usudou- ha unfonnacién qua ue en on tormvaxcn m: Ia as “me" 5m“- ‘EHSOB-‘fih'e. “’93" “F‘d‘ “35’ W593?“ 5&“9” "“4””??? ventazflila. para e510 vahfcuro fofl'rns‘ pafle de' n wosuw‘flu hmm‘e‘gigu E" m” ‘s‘de’ah‘w’ 'e‘v‘ew‘ed by saga 'mmmw‘fi’ 6")” ””3“"commie. man bnrbormacién da-l formul‘akso 0e Ea vemamfla deja‘ ‘ . .ah “gem {Mm diww‘c,6fl em cunuraflo wm‘gnrdfl e“ e, c. u you dc- not lmmecfizdary rmurn me wheele‘ you shgmm tame 1hr com’ato die vgnmg an expanses Incuned by Seuss In raking me wc§mae firm W1.Including magmama- anmney‘s (gee. d. VVhfie QM vehicle is In. you: possession. 8“ leans; of 3m wwwaca. inch-déna thaw raxam'ng 1c. use on the mien», and armasm ma mg» Vei‘lk‘m‘ sham be In tum (mm and yuan Shafl mmfil a}: KB‘F: DR [3&2mdamge 10 the vehtdav Ybu rnus‘l g nu ueasnrzabde- mt$ tar rapeIroi any damage- to she vehicle urns t s: vehicle is reunwad no Sorter, You razorngqe yvu hm gzvmn (rue am canes: inmrrmficn 5n 3mmappfiminn var magi. and you): have no W [ms wan ”mane Iha! informfim until“: in 1W {Inurev ‘Ne ftave Ilafifiafl} Own QM inlfl‘vh and accuracy a3! Ina: rnfion-nafion inmm {mo thy; comma» _Upon quuesl. ymu wrfE providieo us wflrh dmxtmerrus. anal 01m: into:mafim naceasauy 1o varmy any [mean maimed m 9mm; cred" application. YOUWM me prcfllfisfm cf Calif. WIficfie} Code Sank!!! 13m,2i SDGamaze Ina Camloznaa naparurnams a: anm Vanadg-s- v.9 tummh your Iwidence adkinass: (o 34$, NOTICE: AMY HOLDER OF YHIS CDNSUMEH CREDIT CONmAm' lz‘S SUBJE.C’IT TU~ ELL CLAJMIS A-ND DEFE‘RIISES WHMDHITHE DEBTS“ COULD ASSEHT AGAENW‘TIHE SEMH OF GOODS» OR SE’RVECES OBTAINIED PURSUAN‘V HLEHEW OM; Th9 preceding NOTICE applies onty to goods us" services obtained pfimmflly lovr pexsona‘l‘. familty or hc-umhc-Id use" 1m: am Qirherr cases. er win not assert againsl an subsequent homer or assignee of this wnlpact an cnaims or defansas lime Buyen’ (debtor) vnay have againsi me Salter, or agains the manufacturar nl “7.9 vehkzte or a-quiptnent mmr med under this contract LA}? 553CA-ARB-ea- 77:6 v)‘ Taaoosazapvmeamo ~ Thin mrvy wasamt! on Sax Sup 12 10:47:17 60M 2020 Pam 5; xx: tr mgwmnmw 33mm wmdmgmmvnumi Th‘s m a Copy ol (ha (:usnwnar Columbine: signm eIe-jmnnc 'mrn held by RouleOne LLC: Noam to bare": (1) DO nos fl lhm mtaenmni befwa you read B ctr fl? N commmmy Hank spams in be: fined [m (2} You azs mhfe-cfl In: a:comm ‘flumi Insmt“ this aglwmenfl. (3} nu can paw the mu ammmfl: aw under m& agreement at a firm, 4‘; [>6 you: damn Ev {ha poxrlmm-mmca: ctr gm): shmfi’mmalhlsament, 19w vehiclemy be nrgamessed and youmm be wfifscv tm- ufitam ll [Ey- im dna- urvpafw Indabaisdmas. szvidancma by Ms» agsasmamtWwanWWWMwumu-wm mmnmmm yma aw“):WW9: stymmmhammmmmmnmgmemlumamamasnganrrwwmwdmuwmlwnuuawnycmnxmmrmewmm-ahmmmmmmwmmwmummmmmuguhmmmumva«amWwwmnwmnmau:mmum«nwrwpznmmmmnmamEa-aaav mag. Lmmmmmx --"‘///"LM_ _ .. ¥,,,,,,,, comm": ssqrwnmwx I WW N’A i ...,.me Annals! Perc¢nlage Rate may be negotiable wiilr th'é‘ Sefl’en. 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Gunman east: m «vamxxm domino: more umbmng: nwmywmm» yamm.7me 12;ma u: army Maven :wyweIWx-‘cuumvmywag“)Whamm.)wmmmrafimmam «misled: a set‘mmm'vusovsm mm m. magmas;-Wzmuununfimmmmmcm ammwxymmmauy.m, Guarantor warmmm m‘Mam orm Guaxamy. mane r4 ma Buyer's :mcypayn-em, .mpsrknrm. ammum;mmaamW4mmm any 5mg. 3mm. am-dénzaxh. gumms mum, Gourmwrxfl,, D&DL,A WmXL” 7V- . DMNLAdm NJA Wm 5",“ _‘‘‘‘i , mum stunsMA IA'S EN'ERPR‘SES ,V. Dmm99’1mnzo m, 1:5.sz m...'1”an “1L, Tmmmme-ummmmm Adm maywwm gun 4693 nmafi'mgalamm w: om; Lva afw-Ca-Amsa 7/:6 v7 Pwnn e: m 7 m390m269-Dm3908327a - This copym5 coated on Sal Sup 12 1ut47:17 GMT 2020 Tmmmmmw-UWWW This is a Copy of the Cusxornar compacted signed cmaronsc (mm hem by Rouannsc LL07 1. 58mm YOU 0R WE th CHOOSE TO H’AVE AMY DdsPUTE BETWEEN U$v EECIDEDI BY ARECH BV JUWTRIAL- 2. IF A DISPUTE BS ARBITRA‘IED, YOU WluLIL G‘lfV‘E. UP‘ YOULH FFIKEHW "IOMEMBER ON ANY CLASS CLAIM YOU MAV HAVE~ AGAI‘I'EST US IN!CONSOLIDATION OF FNDW'DURL ARBI’HRATiONSI, 3. 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E F F N W m - M W M M M CCJI’HI’fiC‘ #2 1266209 DEALfl 521§2 Service Hours GUST” 10l07825 Service Phone Nucnber Sales Manager NICK MARQUARDT .mnuu 1mm 09/1 2/2020 mu, smmSACF%AMENTQ CA :nnmr‘)TOVOTA OF SAC: AM NTQ i-Lygn'zjqu ' ' . . . .. ' '. " - . .11 I N T‘ACOMA 3TMDZSBV~J2LM098236 You a at tho \vov'k UGScriboci m thi» 8e; :tion A, H any. S the oriiy work that you are en led 10 hav . [)Brfonned at HO additivnal Charge, H yon reclufs! any additional Work, (JOBIOf will p1'¢)\/IOO you \‘viU‘I 8n OSliniaEO DI charges IO!’ your approval prior t0 pel’torrning the additional xvorl-cA A‘T . RENTAL simaaparcnn .Ic; ASH 202687 IBM?“ CHECK AND ADVISE BATTERY A 3' NO OTHER WORK PHOMIQEQ _ A_A. You acknowledge that the Char for the accessories c163 Ibex! tn ”115 Sechon B~ hf any. \vere dnsclr ed Io you and inciuctscl m the renal! instalirnent sale nr lease contraci you {entered into for Hie purchase Or lea. A) Of the Vehicle wszh your Consent, These accessories are ihe only accessories that you are enlillod lo hava- installoci at 11c; addinona! Charge» 5! you requesl additional accessories, dealer will provide you with an eatir‘uate OT Charges {0r ynur approval prfinr tr) InRtaHaTion D! such accessories. UJ - CNA (DENT & DING) Eta;£EA§_B.-¥E.L£‘floM0 1” 'VE TH E '31} 873A CENTURY AUTOMOTIVE(KARR5) (3.4m PLEASE NOTE THAT LOANER CARS WfLL NOT BE AVAILABLE WHILE THE WORKJINSTALLATION is BEING PERFORMEDPLEASE COIJTACT Otlfi SEHV|CE DEPART'VIENT AS SOON AS F’DSSQBLE TO SC}IEDULI: AN APPO‘NTMENT 09/12/2020 N;A omu mcne-z, $.13,me Cu Lju-rm y. :eawmuue 09/1 2/2020 1) ua- L’u,m|u. tAumcummuwu‘u 5 www.u- LM" I‘O 35303‘1‘h11’vl-fl .9 u Buyer‘s Flnal Signature Document Dead [\Iurnber : 52182 Store Narrle : MAITA TOYOTA OF SACRAMENTO F&l Manager : CHRISTOPHER LITTLEFIELD Date : 09/1 9/2020 Name : ESPINOZA RICHARD Role : Buyer Vehicle Make : TOYOTA VII'\J : 3TMDZSBN2LM098236 Please Sign below to acknowledge that you have electronically signed the following doculhents: Buyer's eSign ConSent Document Duplicate Title App _ Tradeqn Disclosure (Piy3) . Trade Pack Statement of Facts. LAW CaIifornia Front License: Plate Refuge“ . CA 7 Tire Chain [Disclosure Monroney Sticker Henwoval Inst LAW CA Translated Contract Acknowledgment 10, LAW ~ Agrr to Furnish Insurance 11 . I F ' -TRADE-IN vNFORMA‘rION’“ “‘ \‘ehlclo 20°C) "I OYOTA TACOI‘I'IA Q‘ND 7558 Doubte Can Trade \ (thick? 20x7 SLIPARU ‘NRX smck Nor 202887 Color VIN BTYJDZSBRJQL MOE!8236 Vlhfi: JF1VAZIV’IGBFIQBO61dS Mneaqe: g" W7 v__ fi 7 wnluaga: 52943 y L v pURCHASEO 'TIQN , I K , Traqeuxn Value 522.1200 00 Vehicle Pnue $40Lo4eoo Trade Payo” fins 000-00 Flex Cash S1 ,500.00 Sorting Price (after roham) $44,048.00 Options: $1 865 DO To‘a: Net TradeJn Value $4.?OILOO g Sales Subtotal $45,934.00 E Tax $4,157.32 V F893 $770.75 Tradedn Venue 322.2(30‘00$18,000,00 $46,652.67Trade PayoflOut The Door Prxcc m nnn’ uun’unw AoyomzxNmmnxm axv-zcu. ccynurw Auu-unrwsnumrv; gnu. ou cmA :nmxr n. mus; sags c-o . -,- - Finance Options ~ ' Cash Down __ $5,000.00 Rabbit) ‘ §1 500,430B4 Months $61 c.gg "” 6 O47, APR 7:151" FEES a 75 boa wrn-zuwmm rumrga $05 00 run » 421k musty run {1 1 uu VLF Fwy. 555 e. 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W s s a w o o j j fl g i # a fi é / m g w / a $ 0 G E N R E S w g z q w a s ‘ i w m m ( m e ) - 9 9 5 W ( L 6 : L a s s v 3 ’ 1 m m W m m ! o m : F 1 3 5 3 ; y a w ? m s » : 3 4 9 0 a “ h r ? # O fl m k u fl N n W E E . . m m m m x p m x m a $ “ me 7 2 n “ g a g $ . 3 1 n 3 2 m u u m w w w A s m s m m o fi a : 5 . . . w a S m m w N fi a w w m » 3 3 2 a , . 9 : 3 5 m m w n r g u g g w m < 5 » ,Wh Alifl PAGE l Oi“ 12Qagar?” "'TOYOTA“WMSmeENTCI 2500 AUBKJFU‘J BLVD. 481 70855SACRAMENTO. CA 95821 418404 AMCJUN’J‘ PAID BY COMIHEN'I‘5,000,00 CARD D3R38058,VISA*“7005202687 TOTAL RECEIVED: $5, OOD‘OO DATEiTIME IESEPZZOEO 09:37 AC) 10l07825 JOURNM CO CONTROLZ 50 l VISA-7OOS 1 X’ISA-7GOS (.mcmmwzmbnu ..r c.“ MU,“ cm: mung CUSTOMER COPY CUSTOMER #: 10107825 754891 MAITAUNI” 2 02 6 87 TOYOTA 0F SACRAMENTO 2500 AUBURN BLVD. SACRAMENTO.CA95821 SERVICE DIRECT 4816353 SACRAMEN 816 PAGE l 915.431.0855 HOME:626 CONT:626-** pRE-INVOICE H *ACCOUNTING* RICHARD ESPINOZA BUS: CELL: SERVICE ADVISOR: 44 5 JUNKO CASE COLOR YEAR MAKE/MODEL VIN LICENSE MiLEAGE iN/ OUT TAG 0040/SUPER 20 TOYOTA TACOMA 3WDZSBN2LM098236 1143/1258 T2964 DEL DATE moo, DATE WARR. EXP. PROMISED Po N0. pAYMENT mv. DATE 1233920 Is lstpzo DI: 17:30 16133020 CASH 21DEC20 ROOPENED READY OPTEONS: SOLD-STK: 202687 DLR z 04364 ENG:3 . 5_Liter TRN:6MSpeed~Automatic 12:30 l4NOV2O 14:50 21DEC2O LINE OPCODE TECH TYPE A/HRS S/HRS COST SALE COMP LIST NET TOTAL A VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 98R VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 38 MADRIGAL,GERMAN LIC#: 38B C 0.00 0.00 O O 0.00 0.00 B CUSTOMER STATES AFTER SITTING OVERNIGHT, WOULD NOT START IN THE AM. NO POWER AT ALL. WAS ABLE TO JUMP START. CHECK AND ADVISE. CAUSE: INTERNAL ECU FAILURE 892991 OTHERS R&R 38 MADRIGAL,GERMAN LICfi: 388 W 2.90 2.90 11180 46180 461.80 461.80 l 89990-04040 COMPUTER ASSY, SMART 77055 131687 O 1316.87 1316.87 1316.87 FC: 01,73 PARTfi: 89990-04040 COUNT: l 77055 131687 TPARTS CLAIM TYPE: RG AUTH CODE: 754891 11180 46180 TLABOR SUBL TRAC INV 47817 W 104992 104992 1049.92 1049.92 SUBL TRAC INV 48197 W 34997 34997 349.97 349.97 VERSION 1 (EMP# 38,16NOV20 15:57): 1608 PERFORMED INSPECTION FOR VEHICLE NOT STARTING IN THE AM, HAVING NO POWER AT ALL. VERIFIED CUSTOMER CONCERN OF NO POWER WHEN VEHICLE HAS SAT. JUMP STARTED VEHICLE FOUND ALARM TO GO OFF NOTICED VEHICLE HAD KEY ON WHEN JUMP STARTED. TESTED BATTERY AND RECHARGED BATTERY RESULTS ATTACHED. CHECKED FOR CODES FOUND SR8 CODE 81660 PASSENGER SEAT AIRBAG ACTIVE MODE INDICATOR. PERFORMED INSPECTION FOR CODE FOUND CODE NOT TO SET AFTER BATTERY WAS RECHARGED. PERFORMED PARASITIC DRAW TEST ON VEHICLE FOUND VEHICLE TO JUMP FROM .3SmA TO 3fl5mA SPEC IS LESS THEN .SQmA RFMOVFD FUSES ONE AT‘ A TIME AND INSPECTEDFOR CHANCE REMOVED ALL ENGINE BAY'FUSES AND FOUND‘ NO CHANGE PROCEEDED“TO REMOVE INTERIOR FUSES AND FOUND CHANGE WHEN HNN‘ Descaurnou TOTALS ORIGINAL REVESED LABOR AMOUNT ESTiMATE S ~H,_.W_N_m M*_~ ESHMATE 5MwwwwwwwTAM, __ PARTS AMOUNT DATE nme Pnowea AUTfingED Agggfiggi figflifo GAS‘OHHLUBE ACC0UNTING suaLET AMOUNT M336. CHARGES COPY TOTAL CHARGES AOJUSTMENTS mcmomcma NOHCE AND ORAL APPROVAL a ACKNOWLEDGE Recem 0F vuucw AND: SALES TAX 0F M wcmEASE 2N me ORIGML Esnmre HAVE REcsiveu A com or THIS. swam Prisca PLEASE PAY k THIS AMOUNT ALL PARTS ARE NEW UNLESS SPECEFIED OTHERWISE. BAR g ARDODzsm EPA # CAL 000044629 CCNWJ'K 22‘s CYK (LDLN‘ LLC 5CKWCE Elfv’BCE T(I‘E 7 A Elf} A "A&G’w‘l ACCOUNTING C0PY CUSTOMER #: UNIT# 202687 10107825 754891 *ACCOUNTING* MAITA TOYOTACN:SACRAMENTO 2500 AUBURN BLVD SACRAMENTO, CA 95821 SERVICE DIRECT 481-5353 PAGE 2 9164;814:855SACRAMEN 1H0ME:626WONT 626- H PRE INVOICE H BUS: CELL SERVICE ADVISOR: 44 5 JUNKO CASE COLOR YEAR MAKE/MODEL VIN LICENSE meLEAGE IN/ OUT TAG 0040/SUPER 20 TOYOTA TACOMA 3TMDZSBN2LM098236 1143/1258 r2964 DEL DATE PROD. DATE WARR. EXP. PROMESED PO NO. PAYMENT RNV. DATE 1233920 Is 128E920 DD 17:30 16DEC20 CASH 21DEC20 RO'OPENED READY 0PT10NS: SOLD~STK: 202687 DLR : 04364 ENG:3 .swLiter TRN:6_Speed_Automatic 12:30 14NOV20 14:50 21DEC2O LINE OPCODE TECH TYPE A/HRS S HRS COST SALE COMP DOME FUSE IS REMOVED AND WHEN MPX-B FUSE IS REMOVED. INSTALLED ALL FUSES AND LEFT THOSE 2 FUSES OUT AND RECHECKED FOUND DRAW AT .lOmA. INSTALLED MPX=B FUSE AND INSPECTED DRAW FOUND l3mA WITH A RANDOM SPIKE OF .45mA. INSTALLED DOME FUSE AND INSPECTED CHANGE FOUND DRAW AT .90 mA WITH MORE ACTIVITY AND HIGHER SPIKES. VERSION 2 (EMP# 38,16NOV20 15:59): 1608 PERFORMED INSPECTION FOR VEHICLE NOT STARTING IN THE AM, HAVING NO POWER AT ALL. VERIFIED CUSTOMER CONCERN OF NO POWER WHEN VEHICLE HAS SAT. JUMP STARTED VEHICLE FOUND ALARM TO GO OFF NOTICED VEHICLE HAD KEY ON WHEN JUMP STARTED. TESTED BATTERY AND RECHARGED BATTERY RESULTS ATTACHED. CHECKED FOR CODES FOUND SRS CODE B1660 PASSENGER SEAT AIRBAG ACTIVE MODE INDICATOR. PERFORMED INSPECTION FOR CODE FOUND CODE NOT TO SET AFTER BATTERY WAS RECHARGED. PERFORMED PARASITIC DRAW TEST ON VEHICLE FOUND VEHICLE TO JUMP FROM .BSmA TO B.SmA SPEC IS LESS THEN .SOmA. CONTACTED TAS AND CREATED CASE #203210200 AND WAS TOLD TO INSPECT FOR POSSIBLE AFTERMARKET COMPONENTS AS IN POSSIBLE REMOTE START. ON INSPECTION FOR NO AFTERMARKET COMPONETS REMOVED FUSES ONE AT A TIME AND INSPECTED FOR CHANGE REMOVED ALL ENGINE BAY FUSES AND FOUND NO CHANGE. PROCEEDED TO REMOVE INTERIOR FUSES AND FOUND CHANGE WHEN DOME FUSE IS REMOVED AND WHEN MPX-B FUSE IS REMOVED. INSTALLED ALL FUSES AND LEFT THOSE 2 FUSES OUT AND RECHECKED FOUND DRAW AT .lOmA. INSTALLED MPX=B FUSE AND INSPECTED DRAW FOUND l3mA WITH A RANDOM SPIKE OF .45mA. INSTALLED DOME FUSE AND INSPECTED CHANGE FOUND DRAW AT .90 mA WITH MORE ACTIVITY AND HIGHER SPIKES. VERSION 3 (EMP# 38,16NOV20 16:04): 1143 PERFORMED INSPECTION FOR VEHICLE NOT STARTING IN THE AM, HAVING NO POWER AT ALL. VERIFIED CUSTOMER CONCERN OF NO POWER WHEN VEHICLE HAS SAT. JUMP STARTED VEHICLE FOUND ALARM TO GO OFF NOTICED VEHICLE HAD KEY ON WHEN JUMP STARTED. TESTED BATTERY AND RECHARGED BATTERY RESULTS ATTACHEDV CHECKED FOR CODES FOUND SRS CODE B1660 PASSENGER SEAT AIRBAG ACTIVE MODE INDICATOR. PERFORMED INSPECTION FOR CODE FOUND CODE NOT TO SET AFTER BATTERY WAS LIST NET TOTAL RECHARGED PERFORMED PARASITIC DRPW TEST, QN VFHICLE FQUND VFHIC’LF TO , H JUMP FROM 35MA TC 3 SmA SPEC IS LESS THEN SOmA CONTACTED TAS AND CREATED CASE #203910900 AND WAS TOLD TO INSPECT FOR POSQIBLE HNN, DescmPNON TOTALS omeaMAL REVISED LABOR AMOUNT ESTIMATE s W ESTIMATE 3@_ _PARTS AMOUNT DATE NME PHONE: AUTflngED Agggfi§?L fififlfiib GAS’ORWLUBE ACCOUN'nNG SUBLET AMOUNT MISC. CHARGES COPY TOTAL CHARGES ADJUSTMENTS :ACMOWLEDGL mouse Amom APPROVAL mcmowLEDcc RECEIPr 0F VEHICLEmm SALES TAX 0Fm mcnmse m m5 omsmm Esnmre HAVE RECENED A copy 0F mas wvome PRICE PLEASE PAY b THlS AMOUNT ALL PARTS ARE NEW UNLESS SPECIFEED OTHERWJSE, BAR # ARDGO2331 EPA t! CAL 000044629 ACCOUNTING COPYEwm’fi 921$ CON Gum' tic SEWAGE m'JC/CC Tv'i’: z - 511A - Ieucfbc CUSTOMER #z 10107825 754891 MAITA UNIT“ 202587 *ACCOUNTINW TOYOTA 0F SACRAMENTO2500AUBURNBLVQ SACRAMENTO,CA95321 SERVICE DERECT 481-5353SACRAMENWM PAGE 3 915-481-0355 HOME:626« CONT.626-* pRE INVOICE H BUS: CELL SERVICE ADVISOR: 44 5 JUNKO CASE COLOR YEAR MAKEIMODEL VIN LICENSE MILEAGE INI’ OUT TAG 0040/SUPER 20 TOYOTA TACOMA 3TMDZ5BN2LM098236 114311258 r2964 DEL DATE PROD DATE WARR. EXP. PROMISE!) PO NO‘ PAYMENT WV, DATE 1283920 Is 12SEP20 DD 17:30 lenEczo CASH 21DEC20 ROIXENED iumov OPHON3 SOLD-STK;202687 DLR:04364 ENG:3.5_Liter TRN: 6_Speed_Automatic 12:30 14Nov20 14:50 21DEC20 LINE OPCODE TECH TYPE A/HRS s/HRS COST SALE COMP LIST NET TOTAL AFTERMARKET COMPONENTS AS IN POSSIBLE REMOTE START. ON INSPECTION FOR NO AFTERMARKET COMPONETS REMOVED FUSES ONE AT A TIME AND INSPECTED FOR CHANGE REMOVED ALL ENGINE BAY FUSES AND FOUND NO CHANGE. PROCEEDED TO REMOVE INTERIOR FUSES AND FOUND CHANGE WHEN DOME FUSE IS REMOVED AND WHEN MPX-B FUSE IS REMOVED. INSTALLED ALL FUSES AND LEFT THOSE 2 FUSES OUT AND RECHECKED FOUND DRAW AT .lOmA. INSTALLED MPX:B FUSE AND INSPECTED DRAW FOUND l3mA WITH A RANDOM SPIKE OF .QSmA. INSTALLED DOME FUSE AND INSPECTED CHANGE FOUND DRAW AT .90 mA WITH MORE ACTIVITY AND HIGHER SPIKES. VERSION 4 (EMP# 523,21DEC20 07:36): 1143 PERFORMED INSPECTION FOR VEHICLE NOT STARTING IN THE AM, HAVING NO POWER AT ALL. VERIFIED CUSTOMER CONCERN OF NO POWER WHEN VEHICLE HAS SAT. JUMP STARTED VEHICLE FOUND ALARM TO GO OFF NOTICED VEHICLE HAD KEY ON WHEN JUMP STARTED. TESTED BATTERY AND RECHARGED BATTERY RESULTS ATTACHED. CHECKED FOR CODES FOUND SRS CODE 81660 PASSENGER SEAT AIRBAG ACTIVE MODE INDICATOR. PERFORMED INSPECTION FOR CODE FOUND CODE NOT TO SET AFTER BATTERY WAS RECHARGED. PERFORMED PARASITIC DRAW TEST ON VEHICLE FOUND VEHICLE TO JUMP FROM .35mA TO 3.5mA SPEC IS LESS THEN .SOmA. CONTACTED TAS AND CREATED CASE #203210200 AND WAS TOLD TO INSPECT FOR POSSIBLE AFTERMARKET COMPONENTS AS IN POSSIBLE REMOTE START. ON INSPECTION FOR NO AFTERMARKET COMPONETS REMOVED FUSES ONE AT A TIME AND INSPECTED FOR CHANGE REMOVED ALL ENGINE BAY FUSES AND FOUND NO CHANGE. DOME FUSE FUSES AND INSTALLED OF .45mA. WITH MORE PROCEEDED TO REMOVE INTERIOR FUSES AND FOUND CHANGE WHEN IS REMOVED AND WHEN MPX~B FUSE IS REMOVED. INSTALLED ALL LEFT THOSE 2 FUSES OUT AND RECHECKED FOUND DRAW AT .lOmA. MPXzB FUSE AND INSPECTED DRAW FOUND 13mA WITH A RANDOM SPIKE INSTALLED DOME FUSE AND INSPECTED CHANGE FOUND DRAW AT .90 mA ACTIVITY AND HIGHER SPIKES. #523/ 12/18/2020 CHECKED FOR POSSIBLE DASH LIGHTS ON @ 6,7,9AM,12,3,5PM NO DASH LIGHTS ON @ THIS TIME. CHECK VEHICLE 12/19/2020 6, 7, 9AM, l2, 3PM, DROVE VEHICLE 12 MILES, LOCKED & ARMED VEHICLE CHECK VEHICLE 12/21/2020 6, 7AM VFHICL STARTEDNWITHOU$x__ M BATTERY CHARGER NORMAL OPERATION @ THIS TIME f ‘"' "'f‘lfl‘ \“"“""“'” VERSION 5‘ (EMP‘fi 5'75 , 21DEC70 1‘1 “56”?) 1143 ~ ~ HNAL DESCRIPTION 7OTAL$ ORIGINAL REVISED LAEOR AMOUNT esnmmes __________________ ESHMMES ”flALPARTSAMOUNT DATE nxw PHONEu AUTfigBMED Agaggm?t afifizsu GAS'OHHLUBE ACCOUNTING SUBLET AMOUNT AMSC.CHARGES C0PY TOTAL CHARGES ADJUSTMENTS mcmowaosr; None: Arm ORAL APPROVAL mmmvuzocg Recem 9F vuucLe m3 I SALES TAX 0F NJ INCHEIGE 1N THE ONIGJNAI. ESII’JATE HAVE RECEIVED A COW Of TWS WVDh'SE ”"1 PLEASE PAYk b THIS AMOUNT ALL PARTS ARE NEW UNLESS SPECEFIED OTHERWISE. 6:9,«47 2-11 CM L‘mma LLC SEIMCS 1:64:25 WIT ? v Svm - "MGM: BAR # ARUOU2381 EPA #- CAL 000044629 ACCOUNTING COPY CUSTOMER #z 10107825 754891 MAITAUNI” 202687 TOYOTA 0F SACRAMENTO*ACCOUNTING* zsmaAUBURNBLvu SACRAMENTO,CA9&Q1 SERVICE D:RECT 431.5353 SACRAMENT 16 PAGE 4 9164810355 HOME : eze-mcom.626-* pRE- INVOICE H BUS: CELL SERVICE ADVISOR: 445 JUNKo CASE COLOR YEAR MAKE/MODEL VIN LECENSE MFLEAGE IN! OUT TAG ooqo/supER 2o TOYOTA TACOMA 3TMDZSBN2LM098236 1143/1258 T2964 DEL DATE PROD. DATE WARR. EXP, PROMPSED PO NO‘ PAYMENT INV. DATE 1253920 Is 1253920 DD 17:30 lengczo CASH 21DEC20 ROIfiENED RENm' OPWON8 SOLD-Sszzo2687 DLR:04364 ENG:3.5“Liter TRNz6uSpeedeutomatic 12:30 14NOV20 14:50 21DEC20 LINE OPCODE TECH TYPE A/HRs s/HRS COST SALE COMP LIST NET TOTAL PERFORMED INSPECTION FOR VEHICLE NOT STARTING IN THE AM, HAVING No FOWER AT ALL. VERIFIED CUSTOMER CONCERN 0F No POWER WHEN VEHICLE HAS SAT. JUMP STARTED VEHICLE FOUND ALARM TO Go OFF. NOTICED VEHICLE HAD KEY ON WHEN JUMP STARTED. TESTED BATTERY AND RECHARGED BATTERY RESULTS ATTACHED. CHECKED FOR CODES“ FOUND SR8 CODE 31660- DASSENGER SEAT AIRBAG ACTIVE MODE INDICATOR. PERFORMED INSPECTION FOR CODE- FOUND CODE NOT T0 SET AFTER BATTERY WAS RECHARGED. PERFORMED PARASITIC DRAW TEST 0N VEHICLE FOUND VEHICLE To JUMP FROM .35mA To 3.5mA. SPEC Is LESS THEN .SOmA. CONTACTED TAS AND CREATED CASE #203210200 AND WAS TOLD To INSPECT FOR FOSSIBLE AFTERMARKET COMPONENTS As IN pOSSIBLE REMOTE START. 0N INSPECTION FOUND No AFTERMARKET COMPONENTS. REMOVED FUSES ONE AT A TIME AND INSPECTED FOR CHANGE. REMOVED ALL ENGINE BAY FUSES AND POUND N0 CHANGE. pROCEEDED To REMOVE INTERIOR FUSES AND FOUND CHANGE WHEN DOME FUSE Is REMOVED AND WHEN Mpx-B FUSE Is REMOVED. INSTALLED ALL FUSES AND LEFT THOSE 2 FUSES OUT AND RECHECKED FOUND DRAW AT .10mA. INSTALLED Mpsz FUSE AND INSPECTED DRAW FOUND 13mA WITH A RANDOM SPIKE 0F .45mA. INSTALLED DOME FUSE AND INSPECTED CHANGE- FOUND DRAW AT .90 mA WITH MORE ACTIVITY AND HIGHER SPIKES. TECH #523/ 12/18/2020. CHECKED AT 6, 7, & 9AM THEN AT 12, 3 AND 5PM FOR posstLE DASH LIGHTS 0N. No DASH LIGHTS ON AT THIS TIME. CHECK VEHICLE 12/19/2020 AT 6,7,9AM,12,3PM- DROVE VEHICLE 12 MILES, LOCKED & ARMED VEHICLE. CHECK VEHICLE 12/21/2020 AT 6,7AM, VEHICLE STARTED WITHOUT BATTERY CHARGER, NORMAL OPERATION @ THIS TIME. VERSION 6 (EMP# 575,2lDEc20 13:20): 1143 PERFORMED INSPECTION FOR VEHICLE NOT STARTING IN THE AM, HAVING No POWER AT ALL. VERIFIED CUSTOMER CONCERN OF No POWER WHEN VEHICLE HAS SAT. JUMP STARTED VEHICLE FOUND ALARM To Go OFF. NOTICED VEHICLE HAD KEY ON WHEN JUMP STARTED. TESTED BATTERY AND RECHARGED BATTERY RESULTS ATTACHED. CHECKED FOR CODES- FOUND SR9 CODE B1660- PASSENGER SEAT AIRBAG ACTIVE MODE INDICATOR. pERFORMED INSPECTION FOR CODE- FOUND CODE NOT To SET AFTER BATTERY WAS RECHARGED. PERFORMED PARASITIC DRAW TEST ON VEHICLE FOUND VEHICLE TO JUMP FROM 35mA TO 3 SmA SPEC Is LESS THFN H H _ SOmA CONTACTED‘TAS AND CREATED CASE #Aogzzaéou AND WAS TOLD TO "'”“"' INSPECT FOR POSSIBLE AFTERMARKET COMPONENTS As IN POSSIBLE REMOTE FlNAL DESCRiPTlON TOTALS ORIGINAL REVISED LABOR AMOUNT ESTIMATE s mmmmmmm VVVVVVVVVVVVVVVVVVVVV ESTIMATE Smum WM “PARTS AMOUN? DATE TIME PHONE a AUTHBC’YR'ZED “323585543 Egg? GAS. OIL. LUBE ACCOUNT|NG SUBLET AMOUNT MISC. CHARGES COPY TOTAL CHARGES ADJUSTMENTS mcmowwnec NOTICE m0 ORAL AWROVAL :Acmomeoac nccem or- vemcm Anus SALES TAX 0F AN 1NCREASE 5N THE ORKSINAL ESYM‘ATE HAVE RECESV‘ED ACOT’Y 0F THIS iWCE "WCE- PLEASE PAY bu b- IHIs AMOUNT ALL PARTS ARE NEW UNLESS SPECIFrED OTHERWISE. BAR g ARDOOBM EPA g CAL 000044529 Ccefin‘ 23% cm Onmk LLC SERVICE «wot: rm: 1 ‘ 517A - 1M-uf.-:p.$ ACCOUNTING COPY CUSTOMER #z 10107825 754891 MAITAWIN 2 0 2 6 8 7 * TOYOTA 0F SACRAMENTOACCOUNTING* RICHARD ESPINOZA 2500 AUBURN BLVD.SACRAMENTO, CA 95821 SERva DIRECT 431-5353 SACRAMENTO CA 9 5 8 1 6 PAGE 5 9164810855 HOME : szs-UONT:626-_ M pRE«INVOICE * * BUS: CELL: SERVICE ADVISOR: 445 JUNKO CASE COLOR YEAR MAKE/MODEL VIN LICENSE MILEAGE lN/ OUT TAG ooqo/supER 20 TOYOTA TACOMA 3TMDZSBN2LM098236 1143/1258 T2954 DEL DATE PROD DATE WARRV EXP. PROM|$ED PO NO‘ PAYMENT WV, DATE 1233920 Is 128E920 DD 17:30 16DEC20 CASH 210Ec20 R0. OPENED READY 0PTKONS: SOLD-STK; 202687 DLRzo4364 ENG : 3 . swLiter TRN:6_Speed_Automatic 12:30 14NOV20 14:50 ElDEC2O LINE OPCODE TECH TYPE A/HRS S/HRS COST SALE COMP LIST NET TOTAL START. ON INSPECTION FOUND NO AFTERMARKET COMPONENTS. REMOVED FUSES ONE AT A TIME AND INSPECTED FOR CHANGE. REMOVED ALL ENGINE BAY FUSES AND FOUND NO CHANGE. PROCEEDED TO REMOVE INTERIOR FUSES AND FOUND CHANGE WHEN DOME FUSE IS REMOVED AND WHEN MPX-B FUSE IS REMOVED. INSTALLED ALL FUSES AND LEFT THOSE 2 FUSES OUT AND RECHECKED FOUND DRAW AT .lOmA. INSTALLED MPXzB FUSE AND INSPECTED DRAW FOUND leA WITH A RANDOM SPIKE OF .45mA. INSTALLED DOME FUSE AND INSPECTED CHANGE- FOUND DRAW AT .90 mA WITH MORE ACTIVITY AND HIGHER SPIRES. TECH #465. REPLACED CERTIFICATION ECU‘AND PROGRAMMED TO SYSTEM. TECH #523/ 12/18/2020. CHECKED AT 6, 7, & 9AM THEN AT 12, 3 AND 5PM FOR POSSIBLE DASH LIGHTS ON. NO DASH LIGHTS ON AT THIS TIME. CHECK VEHICLE 12/19/2020 AT 6,7,9AM,12,BPM- DROVE VEHICLE 12 MILES, LOCKED & ARMED VEHICLE. CHECK VEHICLE 12/21/2020 AT 6,7AM, VEHICLE STARTED WITHOUT BATTERY CHARGER, NORMAL OPERATION @ THIS TIME. C LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES TRACW LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES 90 SUBLET REPAIR LIC#: SOALL C 0.00 0.00 O O 0.00 0.00 D YOU CONSENT TO RECEIVING TEXTS FROM MAITA TOYOTA ON YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDED. YOU AGREE THAT MAITA TOYOTA MAY CONTACT YOU REGARDING CUSTOMER SERVICE UPDATES OR OFFERS VIA AUTO-DIALER TEXT. YOU MAY OPT OUT AT ANY TIME. TEXT YOU CONSENT TO RECEIVING TEXTS FROM MAITA TOYOTA ON YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDED. YOU AGREE THAT MAITA TOYOTA MAY CONTACT YOU REGARDING CUSTOMER SERVICE UPDATES OR OFFERS VIA AUTO-DIALER TEXT. YOU MAY OPT OUT AT ANY TIME. 90 SUBLET REPAIR LICfi: BOALL C 0.00 0.00 O O 0.00 0.00 .,, 9”“, DESCMPNON TOTALS ORIGINAL REVISED LABOR AMOUNT esnMATES fi“__ESfiMATE$ _______________________________ -PARTSAMOUNT DATE NME PHoues AUTfl38¥ED Aiggfifi$¢ Rfiflzfu GAS,OH~LUBE ACCOUNTING SUBLET AMOUNT MBC.CHARGES COPY TOTAL CHARGES ADJUSTMENTS IACKNCWLEDGE NOVCE A30 ORAL APPROVAL JACKIiO‘NLEDGE RECEIPT OF VEHELE AND! SALES TAX OF AN INCREASE 9N VINE ORIGNAL ESUL'ATE HAVE RECELVED A COPY OF TH‘S VNVOiCE PRICE PLEASE PAY b Iv THIS AMOUNT ALL PARTS ARE NEW UNLESS SPECIFIED OTHERWISE BAR g ARDOOZW EPA x, CAL 000044629 cwwfi 2&5 crux r-ncw‘ uc Sik‘wcf iriu'rl‘ct T‘vT'E I - Sm . IMMI‘NJ ACCOUNTING COPY CUSTOMER #z 10107825 754891 MAITA UNIT“ 202587 * TOYOTA 0F SACRAMENTOACCOUNTING* RICHARD ESPINOZA 2mmAUBURNBum'SACRAMENTO. CA 95821 SERVICE DIRECT 481’5353 SACRAMEN 6 PAGE 6 916.481-0355 HOME:626 ONTzezs-‘H PREwINVOICE H BUS: CELL: SERVfCE ADVISOR: 44 S JUNKO CASE COLOR YEAR MAKE/MODEL VIN UCENSE MILEAGE INI OUT TAG OO40/SUPER 20 TOYOTA TACOMA 3TMDZSBN2LM098236 1143/1258 T2964 DEL DATE PROD, DATE WARR. EXP. PROMESED PO NO, PAYMENT lNV. DATE lZSEPZO IS lZSEPZO DE 17:30 lEDEC2O CASH 21DEC2O ROJWENED RENN’ OPn0N3 SOLD-STKz202687 DLR:04364 ENG:3.5_Liter TRN:6_Speed_Automatic 12:30 léNOVZO 14:50 21DEC20 LINE OPCODE TECH TYPE A/HRS S/HRS COST SALE COMP LIST NET TOTAL EST: 0.00 14N0v2o 12:30 SA: 445 CONTACT: ************‘k~k********************************** PLEASE REFER TO WWW . MAITATOYOTA . COM FOR INFORMATION PERTAINING TO OUR CONSUMER PRIVACY AND POLICIES PRACTICES DATE START FINISH DURATION TYPE TECH LINE (S) CHG llle~20 15:39 15:39 0.00 W 38 C 15:40 15:57 0.28 W 38 B ACCOUNT SALE COST CONTROL ACCOUNT SALE COST CONTROL 4400 O O 4420 46180 11180 4720 131687 77055 4460 139989 139989 2040 o *MHH 2200 317856 *HMH 754891 ‘ "COST “SALE“, sz'l‘fcdmf “TOTALS?" ‘22 8224‘ 3‘1 785‘s" ° ‘i o "‘~ FINAL DESCRIPTION TOTALS ORIGINAL REVISED LABOR AMOUNT 0 . 00 EST‘W‘TE 5WWWWWM “ESTIMATE s PARTS AMOUNT O . O O DATE TIME PHONE a AUTHgf‘ZED Agggfiffi Régfifo GAS' OIL. LUBE O ‘ 00 ACCOUN‘HNG SUBLETAMOUNT O . 00 Misc. CHARGES 0 . O O COPY TOTAL CHARGES O . O O ADJUSTMENTS 0 . O 0 IACKNCMLEDGE “once muom APPROVAL mcmoyamnca chewr 0F vmucmmm SALES TAX O . 0 O OF AN INCREASE IN {HE DRIGSHPQ ESTH-‘ATE HAVE RECEEVED A COPV Off HHS INVOICE muse PLEASE PAY j» ms AMOUNT o ‘ 00 ALL PARTS ARE NEW UNLESS SPECiFIED OTHERWISE. BAR ,4 momma EPA #CAL 000044529 szwfli ?375 Crm' GnL-u‘, LLC SUWVKIE UWI’M‘C TYPE 1 I Slit! v IMAOIhG ACCOUNTING COPY CUSTOMER #z 10107825 754891 MAITA I 7“:UNI # 202587 TOYOTA 0F SACRAMENTO 2500 AUBURN BLVD. - W, SACRAMENTO, CA 95821DJPLICA” 2 SERVKX DIRECT 481-5353SACRAMENWBm pAGE 3 9104810855 HOME : 625. CONT :625-- * INVOICE“ RI CHART.) ESPINOZA BUS: CELL: SERVICE ADVISOR: 445 JUNKO CASE COLOR YEAH MAKE/MODEL VIN LICENSE MILEAGE IN; OUT TAG OOQO/SUPER 20 TOYOTA ‘l‘ACOiViA 3'1’MDZBBN2LM398236 1143/1258 T2964 DEL DATE PHODA DATE WAHR. ExP‘ Pfiomsw Po No. PAYMENT mv, DATE 12SEP20 IS 12SEP20 D1", 17:30 lEDECZO CASH 31DEC‘2O H0. OPENED HtADY OPTIONS: SOLD~STKz 202687 DLR: 0/1364 ENG: 3 . s_Liter TRN:6WSpeed_Automa:ic 12:30 lQNOVEO 16:48 31133220 LINE OPCODE TECH TYPE HOURS LIST NET TOTAL , EST: 0.00 JANOVZO 12:30 SA: 445 CONTACT: *irir*kii’i‘k'h*****k****‘k*********k***k+*~k**’k*‘k~k*~h*~k PLEASE REFER TO WWW.MAITA'IOYOTA.COM FOR INFORMATION PERTAINING TO OUR CONSUMER PRIVACY AND POLICIES PRACTICES Fa”)? irn§FtTmfismTiON RFGMTIL‘WG OUR PRWACJ’ PRFUZTECES. A COPY 05‘ OUR I‘EOTECE AT COLLECTm‘é OF PERSONAL iz‘lfOPf-x’xrmobi HAS 23"m M:M".-:'-‘ fume: Am C‘i‘ff: mu 0t JP. ?'Rimi’r’ ml 563’ ;\ z/x‘s’ ALE!) {?:E ACCESSED N: vmwnmiaamvmil W“ mm; DESCRIPNON TOTALS WWW REVISED LABOR AMOUNT O . OO ESTIMATE s _______________ ___ 957W“? 5www.wn PARTS AMOUNT O ' 0 g one nus PHONE r “UT“fifi‘ZED AEB:;‘E’PS‘§L pgfiifi GAS. CIL, LUBE O . 0C) SIGNATURE SUBLE‘ Amoum O . 00 Misc. CHARGES O ‘ 03 COPY TOTAL CHARGES O . 0 O ADJUSTMENTS O . O O *6 5““ 7"" 0 ' 0 9 muck PLEASE PAY p y THIS AMOUNT o , 00 ALL PARTS ARE NEW UNLESS SPECIFItU U l'Ht‘HWVSt’. BAR g ARDOOzam EPA g CAL 500034529 u: ammo .~ SIGNATURE COPY CUSTOMER fl: 10107825 754891 UNITt; 202687 MAlTA TOYOTA OF SACRAMENTO *INVOICE* , 2500AUBURNBLVU RICHARD ESPINOZA T SACRAMENTO, CA 95821 6 DJPLICATE 2 SERVICE DIRECT 481-5353 SALRAMENI PAGE 2 916 481 0856H0ME.626-mtl:bCONT 620- BUS: CELL: SERVICE ADVESOR: 445 JUNKO CASE COLOR YEAR MAxE/MODEL vnu UCENSE «MLEAGEnN/our TAG oo4o/SUPER 20 TOYOTA TACOMA 3TMDZSBN2LMO98236 1143/1258 T2964 DELDATE PROD,DATE \VARH.EXP. pROAMSED mJNo. PAYMENT xnv.DATE 1288920 IS lstpzo DC :7:30 lengczo CASH 31DEC20 R0.0H%ED rfiADY OPHON3 SOLD*STK:202687 DLR;04364 ENG:3.5_Liter TRN:6_Speed_Automatic 12:30 14NOV2O 16:48 BlDECEO LINE OPCODE TECH TYPE HOURS LIST NET TOTAL COMPONENTS. REMOVED FUSES ONE AT A TIME AND INSPECTED FOR CHANGE. REMOVED ALL ENGINE BAY FUSES AND FOUND NO CHANGE. FROCEEDED To REMOVE INTERIOR FUSES AND FOUND CHANGE WHEN DOME FUSE Is REMOVED AND WHEN MPx-B FUSE Is REMOVED. INSTALLED ALL FUSES AND LEFT THOSE 2 FUSES OUT AND RECHECKED FOUND DRAw AT .10mA. INSTALLED Mpxza ?USE AND INSPECTED DRAW FOUND 13mA WITH A RANDOM SPIKE 0F .45mA. INSTALLED 03MB FUSE AND INSPECTED CHANGE» FOUND DRAW AT .90 mA WITH MORE ACTIVITY AND HIGHER spiKEs. TECH #465. REPLACED CERTIFICATION ECU AND pROGRAMMED To SYSTEM. TECH #523/ 12/18/2020. CHECKED AT 6, 7, & 9AM THEN AT 12, 3 AND 59M FOR pOSSIBLE DASH LIGHTS 0N. No DASH LIGHTS 0N AT THIS TIME. CHECK VEHICLE 12/19/2020 AT 6,7,9AM,12,3PM- DROVE VEHECLE 12 MILES, LoCKED & ARMED VEHICLE. CHECK VEHICLE 12/21/2020 AT 5,7AN, VEHICLE STARTED wITHoUT BATTERY CHARGER, NORMAL opRRATION m THIS TIMR‘ *******~k*******t*****~k**~k****~k*****k***k*k*****tfiWink C LOANER PROVIDED PER TOYOTA MOTOR NORTH AMRRTCA WARRANTY GUIDELINES TRACW LOANER pROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES 90 SUBLET REPAIR LIC#: 90 SUBLET C 0.00 0.00 w~k*******+*****kkfik**skimkirinki-irirkfir*+*********~k****t*k* D YOU CONSENT To RECEIVING TEXTS FROM MAITA TOYOTA 0N YOUR CELL PHONE AT THE NUMBER YOU HAVE pROV:DED. YOU AGREE THAT MAITA TOYOTA MAY CONTACT YOU REGARDING CUSTOMER SERVICE UPDATES 0R OFFERS VIA AUIo-DIALER TEXT. YOU MAY OPT OUT AT ANY TIME. TEXT YOU CONSENT To RECEIVING TEXTS FROM MAITA TOYOTA 0N YOUR CELL PHONE AT THE NUMBER you HAVE pROVIDED. YOU AGREE THAT MAITA TOYOTA MAY CONTACT YOU REGARDING CUSTOMER SERVICE UPDATES 0R OFFERS VIA AUTO~DIALER TEXT. YOU MAY QPT OUT AT ANY TIME. 90 SUBLET REPAIR Llca: 9o SUBLET OM m M; £9934;qu"1mmLI'JH'iIKMrmmmwwiim wwwmwwMLWWNM OM 945% ?“N AaU‘:{::'E \V’JLI'bH (‘JYI iLi,10HJP. -mv”."n-’ ‘51",(l’ j!LJ.,".’ tiff“! N SOr F ACVFSSEC {\T \n' i“firm iti‘ [C:gom.u m WM DzscmPHON TOTALS unrelmAL “EV‘SED LABOR AMOUNT “T‘MME 5 ----- ~- ESTH'WE SwW‘M'“ PARTS AMOUNT oars 71M: PHONE # “umgvmzw AEEQSPwL nits]??? GAS, CiL, LUBE SIGNATU RE SUBLE? AMOUNTMISC. CHARGES COPY TOTAL cyflases ADJUSTMENTS IACKNOWmer Monet Ann (mu Mwamfm Maxtowloci flgCthr OF‘VE‘HCLE ANN SALES TAX 8&3?- mCHs‘Asg Itemsowmm; isnwn MW “FCWWA ‘ 09V 0' *“WWC'CE PLEASE PAY p. h- THES AMOUNT ALL PARTS ARE NE‘N UNLESS SPECiFEED OTHERWISE, 33m i: Annoomm EPA r: CAL oocoacszg C3:)va‘IL“SD! CC 'iC’r: La HC 5! W E! SHVD‘Cf 7V“? ’45 Nnblm SIGNATURE COPY CUSTOMER a:aoaovazs 754891 “fl[\rT[\ W"-fl 202687 H TOYOTA 0F SACRAMENTO*INVOIC5* 2500AUBURNBLV0 3RICHARD ESPINOZA fl SACRAMENTO, CA 95821 5 DUPLICATCJ 2 SERVICE DJRECT 481 5353 SACRAMENTO, CA 95816 PAGE l 916 481 0855 xrzomz;626-_ CONT:626_ BUS: CELL: SERVKHSAEWMSOR: 445 JUNKO CASE COLOR YEAR MAKE/MODEL VIN LICEKSE MILEAGE INI OUT TAG 0040/SUPEP 2o TOYOTA TACOMA 3TMDZSBN2LM098236 1143/1258 T2964 DEL DAVE PROD. DIXIE: VVARH, EXP‘ PROMISED PO NO. PAYMENT ENV‘ DATE 1233?2o Is 125E920 D: 17:30 16D3C20 CASH albgczo RD.OHMED rfiADY OFNONa SOLD~STK:202687 DLRzo4364 ENG:3A5wLiter TRN:6#Specd_Automatic 12:30 l4NOV20 16:48 31DEC20 LINE OPCODE TECH TYPE HOURS LIST NET TOTAL A VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 98R VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN 38 MADRIGAL,GERMAK LICR: 38 B C 0.00 0.0C ***************k****+******************************* B CUSTOMER STATES AFTER SITTING OVERNIGHT, WOULD NOT START IN THE AM. NO POWER AT ALL. WAS ABLE TO JUMP START. CHECK AND RDVISE. CAUSE: INTERNAL ECU FAILURE 892991 OTHERS R&R 38 MADRIGAL,GERMAN LICfi: 38 B w (N/C) 1 89990-04040 COMPUTER ASSY. SMART (NJC) Fc: 01,73 pARTfi: 39990~04040 COUNT: 1 CLAIM TYPE: RG AUTH CODE: 754891 SUBL TRAC INV Q7817 w (Nx’C) SUBL TRAC INV 48197 w (N/C) 1143 PERFORMED INSPECTION FOR VEHICLE NOT STARTING IN THE AM, HAVING NO POWER AT ALL. VERIFIED CUSTOMER CONCERN OF NO POWER WHEN VEHICLE HAS SAT. JUMP STARTED VEHICLE FOUND ALARM TO GO OFF. NOTICED VEHICLE HAD KEY ON WHEN JUMP STARTED. TESTED BATTERY RED RECHARGED BATTERY RESULTS ATTACHED. CHECKED FOR CODES“ FOUND SRS CODE 81660- PASSENGER SEAT AIRBAG ACTIVE MODE INDICATOR. PERFORMED INSPECTION FOR CODE- FOUND CODE NOT TO SET AFTER BATTERY WAS RECHARGED. PERFORMED PARASITIC DRAW TEST ON VEHICLE FOUND VEHICLE IO JUMP FROM C3SmA TO mg SPEC l§ RES TIZ¥I ,50t@ COVTAC¥¢D y§§ D gRBA? Q ,5’ H "(le 7T1 ." 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SACRAMENTO, CA 95821 SERVICE DERECT 481-5353 916481-0855 BUS: CELL: SERVICE ADVISOR: 445 JUNKO CASE COLOR YEAR MAKEJMODEL vw uccuse MILEAGE 1w Our TAG OOQO/SUPER 2O TOYOTA TACOMA 3TMDZSBN2LMO98236 1143/1258 T2964 DEL DATE PROD‘ DATE WARR. EXP; PROMISED Po No. PAYMENT sz. DATE lZSEPZO IS lZSEPZO Dd 17:30 lSDECZO CASH 2lDEC20 ”-0- OPENED READY OPT'ONSI SOLD~STK: 202687 DLR: 043 64 ENG : 3 . SHLi C81” TRN:6~Speed_Au:cmatic 12:30 14NOV20 14:50 ZlDECZO LINE OPCODE TECH TYPE HOURS LlST NET TOTAL EST: O . 00 CONTACT: 14NOV20 12 :30 SA: 445 *‘k'k'k'k*i'ir‘k*****é*******‘k*i*k*************'fi‘k'k*k*** PLEASE} REFER TO WWW.["IAITATOYOTA.COM FOR INFORMATION PERTAINING TO OUR CONSUMER PRIVACY AND POLICIES PRACTICES {OF HKEFCrRI‘vGATI‘CW R[GIWDINS 0UP. PRIVACY PRACTICES, A COPY OF OUR NUTECE ATCOLLECTEOS‘J OF PERSONAL |f\FOR:"v'x/'\TION HAS {EEM MADE Isz’dUifi E TC; YOU. OUR PREVMLH’ ll-‘v‘fJLEfY MAY ALE?) SE ACCESSED AT: w\J/‘Jaumezimtoysaia.Com nmL DESCRIPUON TOTALS OfiIGtMAL 10/ SED LABOR AMOUNT O ' D O e Tmmr asmm'e aS $~“‘~ “““““““““““““““““ I ' ““‘mv E; PARTSAMOUNT O .00 - ‘1 A V I "DATE 1w; MON; p AUTHO" ZED “Exam? TOTE“ 5A3, 01L, LUBE O . O O SiGNATURE SUBLET AMOUNT 0 _ 00 Misc. CHARGES O .0 OCOPY TOTAL CHARGES O . OO ADJUSTMENTS 0 . 00 mcmov‘uoat norm: mm own nwnom HCa-zmwxincsnacsm or wmcu man SALES VAX O . O O OF AV SNCREASC {H ?Hl ONO HAL ?SYIMATE HAVE FIECENED ,5. CO’V OF fHFS INVOICLmt J M PLEASE PAY >- ’5‘9h~wwa~‘;y ”g TWSAMOUNT 0.00 ALL PARTS ARE NEW UNLESS SPECEHED OTHERWISE, BAR ,. momma] EPA g CAL 000044539 Cumun :31! Cal. 11‘an LLC SIm'Cr Ata/Otcfwbi 7 5'15 mus w: SIGNATURE COPY €65 TOYOTA Advanced Battery Yest Technician: Admin 09/16/2020 10:03 AH 3THDZEBN2LH098236 Good Battery Reserve Result: OK DEA ResuIt: N/A Final Voltage: 13.07V Rated: 582 CCA Measured: 612 CCA Ah Replaced: 39.2 Ah Time T0 Decision: 00:63:45 Charge Time: 01:C1:45 [emperature: E2" F Cranking St-ke of Health: Cranking Normal Cranking Voltage: 11,75 V Startlng Time: 0.82 s Charging Hormel Ho Load Voltage: $3.84 Loaded Voltage: 33.59 Riople Voltage: 34 DCA-BDGD l92-411623~000v0056 #0720148611 CUSTOMER fl: 10107825 754891 MAlTA UNIT“ 202587 TOYOTA 0F SACRAMENTO p * IWOICE" 2500 AUBURN BLVD. ‘ SACRAMENTO. CA 95821 1 7 r _, ssawce osRECT 451-5353SACRAMEN'LO, CA 958; 6 PAGE 2 9154810855 moms (226- com s2s- Bus CELL. SERVICE ADVISOR: 445 JUNKO CASE COLOR YEAR MAKEKMODEL VEN LICENSE MILEAGE IN/ OUT TAG ooao/SUPER 20 TOYOTA TACOMA 3TMDZSBN2LM098236 1143/1258 T2964 DEL DATE PROD. DATE WAHH‘ EXP. PROM‘SED PO NO‘ PAYMENT iNV. DATE 1253p2o Is istpzo DI: 17:30 1613300 CASH 21D13c20 H.0‘OPENED READY OPTIONS: sowamaozeav mmousq ENG;3.5_Lite: TRN:6_Speed_Automatic 12:30 léNOVQO 14:50 2lDEC2O LINE OPCODE TECH TYPE HOURS LIST NET TOTAL START. ON INSPECTION FOUND NO AFTERMARKET COMPONENTS. REMOVED FUSES ONE AT A TIME AND INSPECTED FOR CHANGE. REMOVED ALL ENGINE BAY FUSES AND FOUND NO CHANGE. PROCEEDED TO REMOVE INTERIOR FUSES AND FOUND CHANGE WHEN DOME FUSE IS REMOVED AND WHEN MPX~B FUSE IS REMOVED. :NSTALLED ALI: FUSES AND LEFT THOSE 2 FUSES OUT AND RECIIECKED FOUND DRAW AT .lomA. INSTALLED MFX:B FUSE AND INSPECTED DRAW FOUND 13mA WITH A RANDOM SPIKE OF .QSmA. INSTALLED DOIE FUSE AND INSPECTED CHANGE" FOUND DRAW AT .90 mA WITH MORE ACTIVITY AND HIGHER SPIKES. TECH #465. REPLACED CERTIFICATION ECU AND PROSRAMMED TO SYSTEM. TECH #523/ 12/18/2020. CHECKED AT 6, 7, & 9AM THEN AT 12, 3 AND 5PM FOR POSSIBLE DASH LIGHTS ON. NO DASH LIGHTS ON AT THIS TIME. CHECK VEHICLE 12/19/2020 AT 6,7,9AM,12,3PM~ DROVE VEHICLE l2 MILES, LOCKED a ARMED VEHICLE. CHECK VEHICLE 12/21/2020 AT 6,7AM, VEHICLE STARTED WITHOUT BATTERY CHARGER. NORMAL OPERATION @ THIS TIME. ***************************a************************ C LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES TRACW LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES 90 SUBLET REPAIR LICH: SOALL C 0.00 0.00 ********************************************i*i*k*** D YOU CONSENT TO RECEIVING TEXTS FROM NAITA TOYOTA CN YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDED. YOU AGREE THAT MAITA TOYOTA MAY CONTACT YOU REGARDING CUSTOMER SERVICE UPDATES OR OFFERS VIA AUTO‘DIALER TEXT. YOU MAY OPT OUT AT ANY TIWE. TEXT YOU CONSENT TO RECEIVING TEXTS FROM MAITA TOYOTA ON YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDED. YOU AGREE THAT MAITA TOYOTA MAY CONTACT YOU REGARDING CUSTOMER SERVICE UPDATES OR OFFERS VIA AUTO"DIALER TEXT. YOU MAY OPT OUT AT ANY TIME. {OE life OM" “AIR?“ ?x?CJA flugaLB-JE‘D ‘NégfiPfil-‘gfig" At’chz‘x'hVJ?- OUR? ICT‘k E AT COi 1 EC SONG!” I'm90"8\16\br‘3fif‘v€i678”(Oléf‘ I'MDF Wu int” REC "¢th f L31 *Sfloxhi 2G; :Q‘cLM/lx; 335%? BE ¢Qkfie$§£hfh+ 2W; ¢mwhfl+viwwir 1: ENAL DESCRWUON TOTALS ORIGINAL RawSED LABOR AMOUNT " . ESHMA1 ' 5ESTMMC 5W t RN 0 PARTS AMOUNT g - . wmomzco nomrlormL I ~-DAT E qlx‘nE PHONE t' m] AMOUNY 707M. GAS‘ OIL Luge SIGNATURE SUQLET AMOUNT WSC. CHARGES COPY flgwfifi‘shw WWWW ADJUSTMENTS Iancmommcg qumr. n‘rm 03m. nrmovm memomooe wczm oi vmmmm SALES TAX 1" ii ‘Q A !‘, L' HI: ’ P ‘0“ .{S IM ' ICN’ R C ‘ ;n (T 9V HF THISINVCECF 0mg? rCI E S 5 J J.” 1 I r FIJ A 1 PLwSE PAY p p mas AMOUNT ALL PAHVIS AHE NEVV UNLESS SPECIHEU Oi’HEHW!SEA BAR g AR0002381 EPA g CAI. 000344679 WWWWWWMUcwMHM“MMWMNWQ SIGNATURE COPY CUSTOMERih 10107825 754891 “nlxrrlx 1UNIT* 202687 *INVOICE* TOYOTA65§ngW% 5mfir's§nfigt §§§xu$fi§¥mwAfloqus LN3%EC%‘rORI%b Iétk0éfiafififlAhQéhfl&oMfieéfihf3r “€1N~p© %2Bifi’kEM©TE =15.“ CbSCRiPNON TOTALS ORIGINAL RE‘JfSED LABOF AMOUNT 7 '. ZST‘MATES“WM E 5W””-' " w_“-"""""" y PARTS AMOUNT ~ «r , . ». AU'HOWMED ADDHTiom- sz J:DATE 11M: PHONL r m? 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DATE ,aZSEPZO DD L36) 17:30 16NOV20 CASH no.0mmmo ‘ ochquMERMNwma OPNON& SOLD-STK:202687 DLR:04364 ENG:3.5_L1ter TRN:6~Speed_AuLomatic 14NOV2020 l2 :30 LINE OP CITE TECH. . . TYPE DESCRIPTIONS/INSTRUCI‘IONS ft A 98R C VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN ti B 86 W CUSTOMER STATES AFTER SITTING OVERNIGHT, WOULD NOT (6' START IN THE AM. NO POWER AT ALL. WAS ABLE TO JUMP q? START. CHECK AND ADVISE‘ t? C ’I'RAC’N W LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES fl D TEXT C YOU CONSENT TO RECEIVING TEXTS FROM MAITA TOYOTA ON YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDED. YOU AGREE THAT MAITA TOYOTA MAY CONTACT YOU REGARDING CUSTOMER SERVICE UPDATES OR OFFERS VIA AUTO~DIALER TEXT. 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' > 5 1 2 0 5 5 7 0 { 3 2 1 8 1 UNIT? 202687 CUSTOMER t1: 10107825 744962 RICHARD ESPINQZA WORKORDER MAITA TOYOTA 0F SACRAMENTO PAGE 1 2500 AUBURN BLVD. 481-0855 HGNE: 62 6_CONT. 626_ SACRAMENTO CA 9582‘Bus. CELL: SERVICE ADVISOR: 560 SANTOS , NORBERT COLOR YEAR MAKENAODEL ‘HN UCENSE MufiAGEiN TAG OOQO/SUPER 20 TOYOTA TACOMA 31‘MDZBBN2LWU98236 147/ /y 7 4745NS IN SERVICE DATE PROD. DATE WAHR. EXP. PROMISED P0 NO. PAYMENT WV, DATE lZSEPZO DD 15:00 1953920 CASH HO. OPENED DATE CUSTOMER NO‘YIFIED OPTRONS: STE: RN:6_Speed_Aut 1983132020 10:34 omatic 202687 DLR:O4364 ENG:3.5_Liter LINE OP CODE TECH. .. TYPE IEESCRIPTIONS/ INSTRUCTIONS # A TXWE’LUS IT MAINTENANCE # B DUEBILL IT #4: C TRACN IT ‘ GUIDELINES ,an "3 EHC (“/2 V ~ Imif l a l/ y fl L v $3 E TPCD IT r. TIRE PRESSURES 30 DAYS OUR PRIVACY PRACTICES MAY BE} VIEWED AT MAITATOYOTA . COM SERVICB DEPARTMENT HOURS M-F 7AMMSPM, Es, iii?“.59 MLJ7, ‘R’fl iA-C‘x’ Pé'x’fiflei‘EE ETC ‘.<.:U‘ ()UJ? “Rimifi ' ( IE 1‘ ‘u" "- ACC 1"; YMSQ {153 SAT 7AM- HFFURUU’ IIL‘ (ES tEDKU‘T \W'Mn slifizuum‘jhrnm 4PM ENG.” x/éERVICEIS PERFORMED PEER SALES DUEEILL INSPECTED PER STATE MANDATE IN Imw OF DER OPEm EN? 0?: 4”; THIS VEHICLE VISIT INCLUDED MORE THAN BASIC 'I‘XM LOAN/BR PROVIDED PER MAITA TOYOTA NEW CAR DEPARTMENT INSTALL 84 MONTH TOYOTA TRUESTAFLT BRAND BATTERY PAST U“? {“3515 Hx‘xf THIS [S NOTAN INVOICE av us.v you ram cuoosc momm ucmsw s3.-oc cuecx mouxtv m Purcmmm twain ssmns OH AUJUETK‘CNTB \VUICN TNI 53‘0“ CFLCK TESY IND'-Am SUBJECT TD CONDIT‘ONS 0N REVHISE SIDE 0F THXS CONTRACT. PLEASE HSEAD REVERSE SUE FEPNR fiUThONZAYION E. VEHICLE DEPOSITORV RECUPT (AB 4-39 emendng civi! CCGEJ I hereby :mhnnm nu: mom work :0 De 0mm {mun wim {ho necessaw rmwiaf. You Hm Iour employees may operate vernal: for mo murmns o! :esng, mspccason or Cchvuy a: my r&sk rm :xpmss mnchmic's lien w: 3w on 'zehrclc to sccuve the anmum c4 [cums thuslo a the event iugal Mum ‘3 msecnary w K contract. é wxl. pay Ieasonanlc anornrzv‘a fees an: Can! £0315. ¥ aCumwiedgl: Ins dfpflsmd z» nu! msmcd 3r muttered 1r; mo {mourn o! m: acxuai cast vane U’Qrcot by W: dm'm mom! 1:35 “3 UV men :Ir. .mo vs. uuxmn u Emu auw gummy mnmzu: «m. mc:1:.puwnw. lam zckmv leige w mks o po: onn‘ pvcperzv mm: mm let: m me vcmcie and U2 deter is m: Ir.wwanbic fut Uc- msm: :cn zhweor Vcncifiycs} er 3 days; ‘M‘ b: sumac! lo $10 CO per GM smrage ma go 3w ’ D?SPOSAL FEE 0FV \‘ AUTHORJZED BY: MMW TERMS c on Appnoveo cneon CARDSUr F55 FREQ}? AHRANGEMEL‘TS MMVE BEEN 1‘3!in TECHNICIAN PHELIMENARY \AHICH INCLUDES A $rsnM/u: HAZARDOUS WASTE p ., W «7m rn- Cum yr nnaxmqu “W 7 (nut vwn‘u‘la’x ALL PARTS Rwoxzzs) mu 85 msmnnin umssg OTHERWSF amurmm mm m BEGmmN: womm miuut‘sq mm MY PARIS BE SAVED C} SAVE PARTS x ALL PARTS AFa MEN WILESS ONERWISE SPECIFIED 1 cm {Hm Imvcm a m m rmson lwmomnnav ncmmm mom: 5 Pusan" nmsm 10m; 1 CATE Mm }PHCNE I 3Q w PERSON Imuwcwzzonv A(fifl'cum nun; Mr s FLASON HE {35(1) TOTAL i {lid f lTEMC FMCNY, R f)“ EH PERSON JAUIHOMZCD El? ACUHFCHAL AMULNI a ([ASDH Hififfi'fi “773‘. mIALn’v LOCATION ______ CONTROLLED 0v W MILES___ F COPY BAR a AAOOZ’QBI EPA fl CAL 00004116123 ' T E C H N I C A L E N F O R M A ? E Q N " ' L A B O R R E C O R D V O L T S B A T T E R X M P S C H A R G I N G s s t h E / ‘ r g g E X P R E S S L U B E U P S E E P R E S S U R E K L B S ) x T R E A D n g m R O T A T e g p A R Y E N L 0 , : C W S T _ _ F R O N T W W W . m / m R E A R _ _ _ _ _ _ _ m / m L T W ' M - R O T W M / L Y / N T E C H N I C A L N O T E S C T T P T P L Y / N u m 5 0 3 ( 5 ) ? C O S T E L Q E A S E E D T n v x E C L O C K w x 5 3 E : » ‘ , A » ’ ~ r » 2 » T l O N / * < € / f / / ) é / & C F ” fl p / f fl g l i ’ c k ( / f / / fl u e f g / / / / K O F F : I « I ' y v O N m w ~ « ” O F F L / ' Q / ( Z fi ) ? O N w W f O F F c I w m ' b O N “ “ “ “ “ “ “ ” a M E C H O F F H R S . S O L D w O N C L O C K T I M E A M 9 5 5 A C C T . . _ _ _ _ _ _ _ _ T Q T A L O N M E C H . Q U A L z T Y A N D P E R F O R M A N C E H R S . S O L D A P P E A R A N C E C L O C K T 1 M E C L E A N L I N E S S A C C T , R O A D T E S T W m o s s e s M E C H . P E R F O R M A N C E H H S S O L D C L O C K T I M E w _ _ T S B C H E C K E D t ; Y E S Q N o * A C C T . m s C O N T A C T E D D Y E S F T s C O N T A C T E D : 1 Y E S M J Z E R I C A L “ : S O L U T E O L ‘ S F D R B U S I N E S S i 9 ” ) ? 5 8 0 8 8 7 2 ' t - i H O S ‘ J O E 0 2 1 5 ‘ : CUSTOMER #z 10107825 744266 RICHARD ESPINQZA WORKORDER 1cwmmmm ._ " map, 1 I.L COM MAITA TOYOTA OF SACRAMENTO 2500 AUBURN BLVD. 481-0855 ONT:625- SACRAMENTO, CA 95821 Busv CELL- SERVICE ADVESOR: 249 VALADAO, JOSEPH COLOR YEAR MAKE/MODEL VH4 UCENSE MHfiAGEkN TAG OO40/SUPER 2 TOYOTA TACOMA S'EMDZBBNZLMUB'EZB 6 ”71/“;Q'g; 24063 stanvaDATE pRon_DATE \VARR.EXP. PRONHSED Par“) PAYMENT meoAtg lBSEPZO DD 12 ; OD 16831320 CASII RO. OPENED DATE CUSTOMER NOT‘FEED OPTEONS: lESEPZOEO 08:19 SOLD~STK2 202687 DLR: 0436/1 ENG: 3 . 5_Litcr TRNz6MSpeed_Automatic .4 LINE OP CODE TECH. TYPE, DESCRIPTIONS]TNSTRUCTIONS 35$ A 86 C) W V1 CUSTOMER STATES MESSAGE ON DISPLAY SCREEN STATING \Xw "AIRBAG MALFUNCTION VISIT YOUR DEALER" i? B 68 C V/ CUSTOMER STATES VEHICLE LOST POWER AND HAD TO BE JUMP STARTED CHECK BATTERY AND ADVISE #5 C TPC C \/ PERFORM TIRE PRESSURE CHECK/INFLATION SERVICE ff I3 NOQVI C CUST DECLINES QUALITY VEHICLE INSPECTION ******f*k******1******‘ki*i’*k*******~k**~k*********‘k***k*‘k*******~k*‘k*i Preliminary Est;mate $0.00 *‘k‘k‘k‘k7k******‘k‘i*1**‘k‘i******kk*******fi***~ki*****‘k*‘k*******k+‘k**fiuk‘k‘ki'k OUR PRIVACY PRACTICES MAY BE VIEWED AT MAITATOYOTA . COM SERVICE DEPARTMENT HOURS M- E‘ 7AM" 5PM , SAT '7AM fl 4PM mains» w mm; mm mom“: mavxt" H v "Nita mowtnrmramm rm 01:11 mum? vim. m mm: ‘ 57TH MW! :z\V“\‘L 'H {i W} JJU (JxHR WW; KC‘, "E‘ i\" "n 211505".:‘L IV f E‘ ED ’33: "\-.' H 1111‘,1(«“t§}f~.}, R O A D T E S T n g ’ N O S E S M E C H . P E R F O R M A N C E H R S . S O L D C L O C K i W M E T 3 8 C H E C K E D { 3 Y § § _ [ 3 N 0 W A C C ? _ M V T A S C O N T A C T E D E J Y E S : J N O F T S C O N T A C T E D 1 ; ] Y E S E 3 N O * 9 \ V » r . - fi . 6 n K 1 ; - . w ; j A U E W C A H S O L U T I O N S F O P ? B U S E H E S S « 5 W 3 ? 5 1 3 8 - 8 5 7 2 ' 5 0 1 - 3 5 8 7 0 5 0 1 ? ; S R ; 12:48:10 * * * P I C K T I C K E T * * * R0 NO. 754891 MAITAS TOYOTA OF SACRAMENTO REF NO. 754891 2500 AUBURN BLVD SACRAMENTO, CA 9582i CUST NO. 10107825 SALE TYPE RU SOLD TO: SHIP TO: SACRAMENTO, CA 95816 PO NO. EMP. 607 SHIP VIA PC BIN ..... PRRT~NO ......... DESC ....... Q.O. Q.S, LIST ..... SALE... l 5% 89990-04040 COMPUTER AS l 1 1281.69 1316. PARTS TOTAL t FREIGHT: TAX: TOTAL: 21 DEC 2O PAGE l OF l A. NET~SALE. 87 1316 1,316. .87 87 .OO .OO Vehicle Diagnostic Report 2020 Tacoma 2GR~FKS 001238 mite Production Date ~ 9/2020 3TMDZSBN2LM098236 11/27/2020 8:1 1:52 AM Enhanced PERMANENT: NO ion 2 Sensor Controi Pressure Monitor DA ront lion amera Motor «Door Motor / Control ind Monitor Master Blind .Cemral Ga‘eway L_,_. Hearth Check Results All System50 cf 1) Tire Pressure I Threshold Value {psi(gauge)] Sensor 1:29.18 I 23.44 Sensor 2:29.18 I 23.44 Sensor 3:29.43 I 23.44 Sensor 4:29.43 I 23.44 Sensor 51N/A/ NIA page(1 of 1) a x. J § . w ‘ A t . ‘ 3 A M , 1 . , 5 . ‘ . 4 v a é . A C » a . M. o / m 1 ! r r l .p . \ \ s ‘ ~ x i i b A 4 A _ . . x F r L N / r l ‘ p t . A h . L. r n 1 m i K l u fi x I . K r I . . . u L N « fl P. H _ u \ 1 U K. F ; n x fi r w . _. . . ; . F N U , 1 3 L \ z a t . \ 1 i x I a . . . a . , u q ‘ 1 3 0 9 L T , . K l v g _ . . m l r u l , D J fl r : u v v fi f , » T n : w » v A . k < x x }. : n L . R . w , V ( ? L r v fi O n L U F i r b W R A J » P e a k , B 3 . . 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Cal! the appropriate TAS Hotline bebw with your case number to reach an agent: - TMS & SET Toyota Dealers (800) 233-3718 o GST: Guif States Toyota Dealers (800) 233-3718 Refer to your case details when calling by going to your Inb0x. {Go To Inbofl [TAS Homd [Print Case Confirmaticfl fw’L/l/a ’2, M?Vvlg failpszllo ne. lis.toyota.com/13P0rtaI/appmana9er!t3)int'-’_nfpb=1rue&_windowLabeltta5Fkowjadasflow_2_action0verride=%2FportietsWflFtisfiflFiasFl .. 1/1, Maita Toyota Vehicle Diagnostic Report 2020 Tacoma ZGR-FKS 001143 mile Producnon Date ~ 9/2020 3TMDZSBN2LM098236 Printed Bx: Default User(‘U 11116f2020 7:14:01 AM EnhanCEd PERMANENT: N0 Engine nation Meter fiain y §mad Ke S front r :Teiematics f E i7 Badar CruiseQ Four ' Transmission MWJ;_Em ABSNSCNRAC L e Pressure ‘LKA/L r ront ‘ Door Motor Master Switch ‘ ntuétive l Health Check Results Ail Systems“ of 1) ‘i‘ire Pressure l Threshoid Vaiue [psi(gauge)} ’o 5000 3966504 1 D1 00 Sensor 1:29.18 I 23.44 page“ of 2‘; > Tizé Pressifie / Thresfiéid VaMéIpsKgéOgeJ] x1izso.’ 2:29.43 I 23.44 :zmsor 3:29.68 I 23.44 Sensor 4:29.43 I 23.44 Liensor 52NIAI NIA page(2 of 1.; MAITA 2500 AUBURN BLVD {916) 481 0855 SACRAMENTO, CA 95821 Po: 266822 TOYDDTA TOLL FREE 1-800 640-6248 PAGE: l OF l -~-----#-- Po DATE; 14NOV2020SACRA“"ENT° pRINT DATE: 14Nov2020 12:36 MAITA TOYOTA 0F SACRAMENTO TELEPHONE: 2500 AUBURN BLVD. REQUESTOR: 317 SACRAMENTO CA ISSUED BY: 317 95821 SHIP VIAr"\ *‘k**‘k****************************** CO ENT: * DUPLICATE DUPLICATE * ***‘k‘k***********************‘k****** 1825 MAITA TRAC \ ¢ A {‘HORIZING SIGNATURE ORDER AMOUNT: $0 . OO RO NO. DESCRIPTION AMOUNT 754891 NTRAC WARR 3 DAY CUSTOMER?“ 10107825 NAME: ESPINOZA,RICHARD Cm r1M 5”}?5 C’Jl' Omi. LLC PURCDHSI OBOE“ P(‘HC » KLVIG‘HG ACCOUNTING COPY \ 11/20/2620 \/ Dealér: MAITA'S TOYOTA/SACRAMENTO Mil Log Type: DTCFFD DTC Code: ?012015 3TMDZSBN2LMOQB236 DTC Detaii ‘Log Timestamp: 11/16/2029 09:1jz39 CST Information Code: r b ’ 7- ~20 r 15 Ach/Q. Confirmed] Short/Long] Fonfirmed Confirmed . :11 J: (Short jl Long Hpemmgjfi‘i‘? 1< '.i ”Confirmefl gport t0 CSV Info Code / Freeze Frame Data Parameter Total Distance Traveled Total Distance Traveled « Unit 1 BATT Voitage ~ Glow Indicator Supported ‘ Acceferator Position ' Accelerator Position Sensor No. 1 Voitage % r Accelerator Position Sensor No.2 Voltage % AcceIerator Position Sensor No.1 Voitage > Aggeigrator Position Sensor No.2 Voitage Throttle Sensor Position ‘ Throttie Motor Duty Ratio (Open) 2 Throttie Motor Duty Ratio (Close) r I V7 ‘ Throttie Position Sensor Fuiiy Closed Learn Value +BM Voltage W H Actuator Power Supply r Throttie Air Fiow Learn Value (Area 1) Throme Air Fiow Learn Value (Area 2) Throme Air Flow Learn Value (Area 3) Throttie Air How Learn Value (Calcukated Value) 3 Throttie Air Fiow Learn Value (Atmosphere Pressure Offset Vaiuer) ‘ Low Revolution Control. 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Pressure 2 '02 Sensor Vostage 8252 02 Sensor Impedance 8152 02 Sensor Impedance 8252 OZ Sensor Heater 8152 02 Sensor Heater 8252 Units °/c ‘ 0/: V °/c ‘ 0/0 0/0 V % Nrré Nm ‘Nm Nm ,Nm Nm VNITI I deg 999, pswig. ~ psig ’ DS‘Q ohm ‘ ohm ‘ . 86.6 low , 0.87 0.6 11473 ‘ 3‘ mile ‘3 5.766 Unsupp ono 160 ' ‘31.7 ,30800 1.601 0 “100 H :i0:.6.25.. 6.464 0.97 0.99 0.29 L02 _ , OFF 0N 50.00 '2 0.37 50.28 0.00 0.37 V ‘ 3.00 D.GQ 250 86.99 1’1740 'Supp 77 Supp 651 l‘Supp 78 0‘000 > 21247.67 21247.67 ‘ Nor Act Not ACE https:llone.tés,toyola,comlt3Portaf/porilets/tis/referencelmildtc/mildlcInformationlgetDTCDeiails .do”mi!SessionlD=665 1 6E58FD2D1 30A9FBB1 23DDAO H. 1/6 ‘ 1w202620 02 Sensor Heater Current Value 8152 02 Sensor Heater Current Value 8252 :ShortFT'sti 7 V ‘ Short FT 8251 ‘Shthralsz Short FT B282 :Long FT BlSl ‘Long FT BZSI Long FT 8152 Long FT 8252 Total FT Bank 1 ,Total FT Bank 2 Fuel System Status Bank 1 Fuel System Status Bank 2 Intake VVT Hold Correct Learn Vatue Bank 1 (Area 2) Intake WT Hold Correct Learn Value Bank 2 (Area 1) Intake WT OCV Control Duty Ratio Bank 2 ‘ Exhaust WT Hofd Learn Vaiue Bank 1 Exhaust WT Hotd Leam Value Bank 2 ‘ Exhaust WT Change Angse Bank 1 ‘ Exhaust VW Change Angie Bank 2V ‘ a U Exhaust VVT OCV Contra! Duty Ratio Bank 1 Exhaust VW OCV Confroi Duty Ratio Barik 2 Intake WT Target Angle Bank 1 Intake WT Target Angle Bank 2 Exhaust VV‘T Target Angle Bank 1 Exhaust WT Target Angle Bank 2 j Catalyst Temperature 8151 ‘rCatalyst Temperature 3281 Catalyst Temperature 8152 Catalyst Temperature 8252 Starter SW Power Steering SW Neutral Position S‘W Shift SW Status (Neutra!) 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Cut Cylinder #6 A/F Learn Value Idie (Port) Bank 1 - A/F Learn Vaiue Mid No.2 (Port) Bank 2 A/F Learn Value High (Port) Bank 1 V, A/F Learn VaiuerHigh (Port) Bank 2 , Engine Speed (Starter Off) Starter Count ‘ Run Distance of Previous Trip ‘ Engine Starting Time Engine Start Hesitation Low Revolution for Engine Start g Fuei Cut Elapsed Time Previous Trip Coolant Temp 3 Previous Trip Intake Temp g Engine 0i| Temperature Previous Trip Eng Oii Temp Ambéent Temp for A/C Previous Trip Ambient Temp A/F Learn Value Idie Bank 1 A/F Learn Value Idie Bank 2 A/F Learn Value Low Bank 1 A/F Learn \{aiue Low Sank 2 A/F Learn Value Mid N011 Bank 1 ‘ A/F Learn Vafue Mid No.1 Bank 2 A/F Learn Va}ue Mid No‘2 Bank 1 A/F Learn Value Mid No.2 Bank 2 A/F Learn Vaiue High Bank 1 A/F Learn Vafue High Bank Z A/F Learn Value Low (DuaI/Port) Bank 1 A/F Learn Vaiue Lowl(Dual) Bank 2 : A/F Learn Vasue Mid (DuaI/Port) Nq.1 Baink 1 A/F Learn Value Mid (Dual) No.1 Bank 2 httpszl/onejis.toyota.commPgrtaltponlem/zis/referance/mildthmildlcinformationlgetDTCDslails.do?mi|$ess§onlD=B651 SESBFDZD 1 30A9FBB123DDAO . H V A/F Learn VaEue Mid (DuallPort) No.2 Bank l Idle Fuel Cut TAU Fuel Cut Electrical Load Signai No.3 Key Uniock Signal 1 I 3TMDZSBN2LMOQB236 DTC Detaii ‘ rpm ‘ 0/0 ”/0 ‘ % , 9/? ‘ "/a “/0 ‘ rpm ODDOOOO 7-73‘2 127 Avail OFF "0F; OFF OFF OFF OFF OFF -2‘O .-s.s. -2.0 0.60 31o OFF 0ro 424, 7S 50 43 59 7 4.6 ‘ 6.6 2.37 8.5 0.3 53.9”” 4.6 H L5 4.6 -3.6 2.3 0.3 ~2.8 OFF OFF OFF ON 4/6 ‘ 11/20/2620 ‘ Engine Speed Cyilnder #1 Engine Speed Cylinder #2 Engine Speed Cylinder. #3 Engine Speed I Mass Air Flow rSe'nSor r Atmospheric Préssure Coolant Temperature lG-ON Intake Air Temperature 1 Battery Voltage p ‘ Throttie Position Sensor No.1 VoItage % Throttle Position Sensor No.2 Voltage °(o r System Guard Open Side” Malfunction y Throttle Request Position > Throttle Position Sensor No.2 Voitage Throttle Position Command I Throttle Position Sensor Open Position N04 Throttle Position Sensor Open Position No.2 Throttle Motior Currevnrt Throttle Motor Duty Ratio : VSV for Vent Valve ‘ Vacuum Pump ' Fuel Pump Control Duty Ratio Injector CyIinder #1 (Port) Injection Volume Cylinder #1 , Target Fuel Pressure Offset > Injection Volume ‘ Low Fuel Pressure Sensor High Fuei Pressure Sensor High Pressure Fuel Pump Duty Ratio (D4) ‘ High Pressure Fuel Pump Discharge Rate Injection Mode Injection Switching Status > Injection Timing Cylinder #1 (D4) ‘ Injection Time Cylinder #1 (D4) Current Fuel Type EVAP (Purge) VSV ‘ Target AinFuel Ratio A/F (02) Lambda Sensor 8151 A/F {02) Lambda Sensor 8251 A/F (02) Sensor Vottage BlSl ; A/F (OZ) Sensor Voltage 8251 1 A/F (02) Sensor Current 8151 A/F (02) Sensor Current 8281 y A/F (02) Sensor Heater Duty Ratio 8151 A/F (02) Sensor Heater Duty Ratio B251 02 Sensor Voltage 8182 Intake VVT Change Angle Bank 2 I Intake VVT OCV Control Duty Ratio Bank 1 Engine Speed Cylihder #5 Engine Speed Cylinder #6 Average Engine Speed of All Cylinder ‘ A/F Sensor Determination (WorstValpue) Bank 1 A/F Sensor Determination>(Woa-st Value)rBank 2 3TMDZSBN2LM098236 OTC Detail rpm rpm rpm rpmV gm/séc H V DSKgauge) F F V 0/0 ‘ % US r ml; , 0/0 , 0/0 V ‘ P99 MPa °/o a mi i dés (CA) us Egg 7 mA mA °/o ‘ ”/0 ‘ DegFR I 0/0 rpm rpm rpm 51199 51199 51199..“ 0 , 71.76 O 50 45.5 6.3 99.6 ON" OFF 0898 4.980 0898 0337 1050 L4 171870 OFF OFF 30:0 H ‘ O 0.000 0.0 0.0 79.0 4.498 1003 0.000 pom ‘oK ‘0.0 .0 Ggsqiiné/pefrol ‘0.0 0507 0.995 ‘ 0399‘ V».3.251 3.279 "0-9°4 0.000 0.0 ‘ 0.0 0.000 go 46.8 51199 51199 51199 000‘ 0.00 htipsflone.tiatoyota.comltSPor13Elportletsltishalerencemildtc/miidtcInformalion/getDTCDelails.do?milSessIonlD=66516E58FDZD130A9FBB1ZSDDAO.“ 5/6 ‘ 1'1/20/Zb20 3TMDZSBN2LMOQBZ36 DTC Detaii Engine Speed Fluctgjagion Average _{Worst Vaiue) Cyiinder #1 r V 0,00 Engine Speed Fluctzzr'étior; fiverraige (Worst Value) Cylinder #2 ‘ 07.00 Engine Speed Fluctgifggion Ayergge (Worst Vame) Cylinder #3 0.00 Engine Speed Fluctgatikon‘Aygfg‘ge (Worst Vaiue) Cylinder #4 0.00 Engine Speed Fluctuafiion Avéragé (Worst Value) Cylinder #5 0.00 ‘ Engine Speed Ftuctuation Average (Worst Vaiue) Cylinder #6 0.00 A/F Sensor Determination (Worst Value) (Port) Bank 1 0.00 AIF Sensor Determination (Worst Value) (Port) Bank 2 ‘ 0.00 > Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #1 ‘ 0.90 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #2 0.00 Engine Speed Fluctuation Average (Worst Value) (Port) Cylinder #3 0.00 Engine Speed Fluctgation Average (Worst Value) (Port) Cylinder #4 v 0.00 .Engine Speed ‘qugtfi‘tion Average (Worst Value) (Port) Cylinder #5 ‘ 0.00 Engine Speed Fluctuation Avefage (Worst Value) (Port) Cylinder #6 ‘ V 0.007 Received MIL fromv ECT ‘ ' V OFF Output Axis Speed r rpm ‘ 0 ‘ NT Sensor‘Speeé ‘ r rpm r j 0" M I Shift 5w Status (p Range) ‘ 1 7 0N > 2 Shift sw Status (R Range) ‘ 7 7 V _ I I OFF H ~ Shift SW Status (N Range) ‘ OFF r I Shift SW Status (ALP Range) ‘ ‘ OFF . 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Mf/CJ Printed By: Defauit User(i) 11/20/2020 172563" £5291 Vehicie Control History (ROB) Report Teiemaiicsu of 1) Current Key Cche : 00399 Current Key Cycte Elapsed 'fime : 0000010125 9f2912020 8:49 AM 00277 f 0000020009.? m} ”ka J1.“ k (Zawaa Wm Cw (Wwdxw/a’ aim AW (M44 “haw wflwmu r/IM~J~L « fimfiw fl} Jaw k/omw/k/m/k page“ of 1) 11i16i2020 I Prin{~Toyola Service Information W{M)M(Mi) ' ‘ 7‘ ‘ ' r ‘ Elgggrgnicgilv Centralied Transmission and A/T Indicam‘r (RGR-FKs) 5A _ AME; * ‘ Electronically Controlied Transmission and A/T Indicator (ZTR-FE) ‘ ‘ ' .1 ‘ _E__ging an§r0| (2__G________R-FKS) - A. Z ‘ Eng ng ggntrgl {_2_____TR-FE) .~ » _ ‘ ' Startinq_(wlo Smart KeLSJ/ste'm} ' AirConditioningJAutomatit): , AIu; QgggitigningJMgmggi ) Cargo Light; iM(} CondenSer Fan {figanual Air Conditioninq) fW _ WymaCI;VT"H_“‘ DATE m1: mo»: t: WTfigfl'ZED “2%‘2110331' ”foggy GAS, OIL, LUBE SUBLET AMOUNT ______ .. 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DATE 1253920 Is 1253px; 13L 12:00 15331320 CASH 16SEP20 R0, OPENED READY i OPTIONS: SOLD- STE: 2 025 87 DLR z 043 r54 ENG; 3 . s_Liter TRN;6_Speed_Automatic 08:19 iSSEpzo 12:47 1633;20 LINE OPCODE TECH TYPE HOURS LIST NET TOTAL EST; 0.00 lesEpzo 08:19 SA: 249 CONTACT: ****k**~k**ir>k*f*i*-Aiii'kuk‘ki‘iflk‘i'i'************#‘k*iii* PLEASE REFER 'l'G WWW.M‘XI’IA'l’OYO‘l‘A.COM FOR INFORMATION PERTAINING TO OUR CONSUMER PRIVACY AND POLICIES PRACTICES FOR SNFORMATEON REGARDING OUR PRWACY PRACTICES, ACOPY OF OUR NOTICE AT COLLECTiON OF PERSONAL FNFORMATION HAS BEEN MADE AVAILAELE TO YOU. OUR PRiVACY POLICY MAY ALSO BE ACC ESSED AT: www,mailatoyntacom mm DESCRIPTION TOTALS osmML Fewseo LABOR AMOUNT 0 . O 0ESYMUES ESTW‘TEs' ' “W“WWW" "W“ “ J“ “M““‘Wejfi "PARTS AMOUNT O . O O CATE nmE PHONE z: wméa‘sufio AiggfiwL ‘Thvr‘xlo GAS. 05L. LUSE D . O O SUBLET AMOUNT O . f) 0 “ "'W‘" "m“ ““m“ MISC. CHARGES 0 . O O TOTAL Chanefis O . O O ' Amuswams 0 . 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Sysiemsm of 1) Enhanced PERMANENT: NO ' Body Rs Airbag rent Radar elematics 0U!“ :ansmission Cruise1 - a w 1528044 30 OT ' on Camera 2100 2100 nt ' Condétioner 6002 Motor -Door r n IA Tire Pressure! Threshold Value [psi(gauge Sensor 1:29.43 I 23.44 pagan of 2) 2 5 0 . . N u m m b w \ ~ 9 3 . 3 o . 9 8 . 3 \ 3 . 3 H . C T Q C ‘ 5 6 C h @ r o . 7 . m s w o q 9 3 . 3 .. ~ 9 3 m m m m m d i m u m m m wv fi m ‘ w q‘ f m m l s fl m « m a m a 9 2 % , sz ‘ 3 . ( ( 7 7 ? 0 0 ng P m b r L P F & J V . . . ? P E S ? £ 5 0 6 . ; 3 g 9 , 3 5 0 , I U n a F U / d n O C an V r . I V 0 3 n : f ? \ i m . P 7 ) . P o l e é f a s g n u $ 6 m e a t o r g r ? Z v fi x J b c r fi © 0 5 2 7 ? I m u r k y f m . f i r x ( ( i o é . N C o r t $ 7 5 . 7 0 4 4 / 7 , ? “ I W fl K r f fi 4 / 7 2 5 ! a 7 0 . 5 7 f U I F L C T 4 0 0 1 0 + m : n c : Q I C C F V I n r < i p W W 4 ! m o w » ? c m , 7 / 1 fl . m u f fi n u n £ P $ 1 M C C L Q ( 4 3 > ? ka 6 ; . é f é c W 3 1 % ? w ? 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N A P c c 0 2 7 4 G & c 3 ( V A L L 5 3 0 ) 9 9 3 5 6 - 3 9 9 9 9 1 1 / 3 6 / 2 9 2 9 F c 7 7 3 8 M 0 1 N A P C C F c 0 3 3 5 9 3 1 1 / 3 9 / 2 6 2 6 1 2 / 9 2 / 2 9 2 9 T N T O R D E R - S H I P P E D N A P c c 0 2 7 9 M O Z A N A U T O S A L E S 9 9 4 6 7 - 9 7 9 7 1 ~ P 4 1 1 / 3 9 / 2 6 2 9 F C 7 7 3 8 M 0 2 N A P C C F c 0 3 3 5 6 3 1 1 / 3 8 / 2 9 2 9 1 2 / 9 2 / 2 6 2 9 T N T O R D E R - S H I P P E D N A p c c 0 2 8 9 D E N N Y M E S A 9 6 4 6 7 - 2 2 9 1 7 1 2 / 9 1 / 2 9 2 9 F c 7 7 4 6 7 u 5 T P T 1 2 / 6 2 / 2 6 2 9 1 2 / 8 4 / 2 6 2 9 A L L O C A r e n fi r o B E S H I P P E D 0 2 8 1 G & c 2 ( S A N T A R O S A g e s e l - A e a 3 1 1 1 / 2 5 / 2 6 2 9 F 5 7 3 1 S C K 4 N A P C K F c 3 3 3 e e 4 1 2 / 6 1 / 2 9 2 9 1 2 / 9 3 1 2 9 2 6 T N T O R D E R - S H I P P E D N A P C K 0 2 8 1 S P R I N G , C O M P R E S S I O 1 1 / 3 6 / 2 9 2 9 $ 5 7 8 1 6 C K 6 N A P C K F c 0 3 3 5 6 4 1 2 / 9 2 / 2 9 2 6 * 1 2 / 6 4 / 2 9 2 6 T N T O R D E R - P E N D I N G W / H S H I P N A P C K 0 2 8 1 S P R I N G , C O M P R E S S I O 1 2 / 9 1 / 2 9 2 9 F S 7 8 1 7 C K 1 3 T S F F s e 3 e 7 9 2 1 2 / 9 7 / 2 9 2 6 1 2 / 9 3 / 2 9 2 3 B A C K O R D E R H O L D F O R I N V E N T R V A R R I V A L D 2 8 1 S P R I N G , C O M P R E S S I O 9 9 9 1 9 - 9 2 2 6 6 1 1 / 2 3 / 2 9 2 6 F c 4 8 1 3 C K 1 N A P C K F c 2 3 2 9 l e T a o T N T O R D E R ~ P E N D I N G P R O C E S S I N G N A P C K 9 2 8 2 C O I L , I G N I T I O N 9 9 9 4 7 - 9 2 F s e 1 1 / 2 7 / 2 9 2 9 F K 7 5 2 6 F R 1 N A P C C F C Q 3 3 2 9 1 1 1 / 3 6 / 2 9 2 9 1 2 / 9 2 / 2 9 2 6 T N T O R D E R - S H I P P E D N A P C C J A N N A F R E Y 1 1 / 3 5 / 2 9 2 6 F C 7 7 4 2 M 0 1 N A P c c F C T 3 3 5 3 3 1 1 / 3 3 / 2 9 2 6 1 2 / 9 2 / 2 6 2 6 T N T O R D E R - S H I P P E D N A P C C 2 1 / 2 3 Zizhicle Diagnostic Report 2020 Tacoma ZGR-FKS 000071 mile Production Date - 9/2020 3TMDZSBN2LMOQBZ36 Maita Toyota Printed By: Jason Thao(465) 9/16/2020 9:37: 17 AM Health Chuck Results AH Systramsm of 1) Enhanced PERMANENT: NO c our ransmiss 1 C _ re Pressure Mon Front R De Non Meter n D-Door Motor P-Door Motor Master 'ch} - jlmu‘mve PIA 7 _______ F040200 {SES ' 'V 8917 !>{§*zéga_!i90,_xstem S Control Power rce C Bhnd Monitor Master gnnd Sgot Monitor iave Contra! 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S 6 7 1 2 3 4 5 6 7 8 9 10 I1 t21314 15 16!?18 10"! 121314 1516018 F v 10 11 ‘2 13 14 15 18 19 20 21 22 23_\ 1-4 (54 Whne 1O H l2 13 é .23- T042EVH 4640 7568 LM098236 DATE: 12-04-20 MAIN VEHICLE INQUIRY PAGE: 91 MOD/SER:7568/LM098236 VIN: INQ TYPE:01 URN: ** ARRIVED AT DEALER ON 09/11/20 Model No...: 7568A Inventory Catg....: H (6) Serial No..: LM098236 Allocation No.....: 112 Check Code.: 9 URN: 1Q08024446 Current Dealer....: 120-04364 VDS........: DZ5BN Unpriced : NO Wholesale Dealer..: 120-04364 VIN........: 3TMDZ5BN2LM098236 Previous Dealer...: 00120 Model Year.: 2020 Label Group No....: 253AJ8 Color Ext..: 0040 - WHITE Dlr Invoice Date..: 09/10/20 Int..: FD17 - FD17 Retail Date.......: 09/12/20 Vessel No..: 736 Date of First Use.: 09/12/20 Fleet Ind..: NON-FLEET Curr&Orig Pt/Plant: BC / BC Engine No..: -P337241 (U) Damage Indicator..: NO DAMAGE Order No...: 6934991 No. of Retail Rev.: Order Info.: 0 07 36 SFR P Port Mod Ind......: Ed No.: 36C975 Comp Car Type/Stat: Accy: FE LF OC TP 2T-B5-DK+MF- ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 MAIN VEHICLE INQUIRY PAGE: 92 MOD/SER:7568/LM098236 VIN: INQ TYPE:01 URN: ETA Dealer Delivery Window: 09/11/2020 - 09/14/2020 Vessel Name.....: TMMBC BAJA CALIFORNI ETA Date.....................: 08/31/20 Japan Invoice No.: ETD Date.....................: 09/09/20 Dist Invoice No..: Last Dist Debit Invoice Date.: 09/09/20 Dlr Invoice No...: 7503816 Last Dist Credit Invoice Date: Port Veh Loc.....: TMMBC Last Dist Release Date.......: 09/09/20 Pending Reversal.: Last Label Date..............: 09/09/20 Prev Dist Credit.: NO Last Actual Wholesale Date...: 09/10/20 No. of Dlr Credit: Last Dealer Credit Date......: Truckload Shipmt.: ARRIVED RDR Submitted Date...........: 09/12/20 Port Inst Std Opt: INSTALLED Last Reversal Date...........: Port PDS Complete: NO Last Actual Retail Date......: 09/12/20 Locked in Spread.: AUTHORIZED Receipted Into System........: 09/10/20 Cal/High Ind.....: Last Trade Wholesale Date....: 09/10/20 Whsl at Tender...: Hold Status..................: Case No..: VDC Railhead: Prod Locked date.............: 08/17/20 Pre-Sell Ind.....: Key Number.......: ***** ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 MAIN VEHICLE INQUIRY PAGE: 93 MOD/SER:7568/LM098236 VIN: INQ TYPE:01 URN: PPO WT.............: 0.00 FSA WT.............: 0.00 FIO WT.............: 0.00 TOT LABEL WT.......: 0.00 UC Service Code(Y/N): Y NOM TMLI...........: NOM SHIP TO........: NOM SELL TO........: NOM PICKUP DATE....: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 PREALLOCATION INQUIRY PAGE: 94 MOD/SER:7568/LM098236 VIN: INQ TYPE:02 URN: Current Category......: H Current Pool..........: 04364 Previous Pool.........: 00120 Current Allocation No.: 072 Previous Allocation No: 072 Comments..............: Activity-Date.........: 07/15/20 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 DISTRIBUTOR INVOICE INQUIRY PAGE: 95 MOD/SER:7568/LM098236 VIN: INQ TYPE:03 URN: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 DEALER INVOICE INQUIRY PAGE: 96 MOD/SER:7568/LM098236 VIN: INQ TYPE:04 URN: Invoice No: 7503816 Invoice Date: 09/10/20 Dealer: 120-04364 Bank Code: 90 Draft No: S254005 Comments: Inv Amt: 37781.77 Draft Date: 09/10/20 * FINAL ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 MONRONEY LABEL GROUP PAGE: 97 MOD/SER:7568/LM098236 VIN: INQ TYPE:05 URN: Group No: 253AJ8 Dealer Sold: 120-04364 Dealer Ship: 120-04364 Carrier: 010154771 Deviation No: Load No: LVK0 Port Pickup: NO Comments : ARE NOT AVAILABLE Group Est. Date: 09/09/20 QA Date....: 09/09/20 In-process Date: 09/09/20 Arrive Date: 09/11/20 Tendered Date..: 09/09/20 Paid Date..: 00/00/00 Shipped Date...: 09/10/20 ------------------------------------------------------------------------------- TO42EVH 4640 7568 LMO98236 RETAIL SALE INQUIRY MOD/SERz7568/LMO98236 RDR Submitted Date: Retail Date: Dealer Sold By Salesperson Name: Salesperson: Lease Company Name: Customer Name: Customer Address: Customer City: State/Zip Code: Customer Phone No: Type Sale Code: Factura Number: VIN: INQ 09/12/20 09/12/20 120-04364 CAMERA 100234481 ESPINOZA$RICHARD SACRAMENTO CA 95816- 626 Ol RETAIL - INDIVIDUAL DATE: 12-04-20 PAGE: 98 TYPE:O6 URN: Type of Sale: Demo Extension: Flt Ind at Sale: Sales Mile: Fleet Acct Id: Customer Prefix: NEW NO NON-FLEET 00008 OOOOO l-MR. Number of Retails: l USA Check Code: T042EVH 4640 7568 LM098236 DATE: 12-04-20 RAILCAR & TRUCKAWAY INQUIRY PAGE: 99 MOD/SER:7568/LM098236 VIN: INQ TYPE:07 URN: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 RN BED INQUIRY PAGE:100 MOD/SER:7568/LM098236 VIN: INQ TYPE:08 URN: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 COMPANY CAR INQUIRY PAGE:101 MOD/SER:7568/LM098236 VIN: INQ TYPE:09 URN: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 DAMAGE VEHICLE INQUIRY PAGE:102 MOD/SER:7568/LM098236 VIN: INQ TYPE:10 URN: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 PORT MOD INQUIRY PAGE:103 MOD/SER:7568/LM098236 VIN: INQ TYPE:11 URN: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 INCENTIVE INQUIRY PAGE:104 MOD/SER:7568/LM098236 VIN: INQ TYPE:12 URN: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 TRANSACTION AUDIT INQUIRY PAGE:105 MOD/SER:7568/LM098236 VIN: INQ TYPE:13 URN: Tran Activity Last Type Date Update Detail ---- -------- -------- ------------------------------------------------- 07 09/09/20 06:56:49 KEY NO: ***** TIRE CD1: GY TIRE CD2: GY WAX: N ETD DATE: 09/05/20 SHIFT: 3 PLANT: 1 72 09/08/20 20:09:08 PROCON - EST LINE-OFF DATE: 09/05/20 DUMMY S.NO.: LM36C975 54 07/15/20 19:06:14 FAST Accessory Confirmed: B5 D9 MF 63 37 07/15/20 13:53:17 Assigned dlr: 04364 Sugg dlr: 04364 Alloc no: 072 Turndown dlr: Dlr preference: Y GMP ind.: 66 06/18/20 23:59:27 ORIG ORDER PORT: SF ORIG COLORS: EXT: 0040 INT: FD17 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 TRANSACTION AUDIT INQUIRY PAGE:106 MOD/SER:7568/LM098236 VIN: INQ TYPE:13 URN: Tran Activity Last Type Date Update Detail ---- -------- -------- ------------------------------------------------- 71 06/18/20 23:59:27 PROCON - UNIQUE REF NUMBER: 1Q08024446 APPROVAL DATE: 06/18/20 65 06/18/20 23:59:01 ORIG FACTORY OPTIONS: FE LF OC TP 31 DOMESTIC VEHICLE JAPAN MODEL NUMBER: 88161 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DISTRIBUTOR PAGE:107 MOD/SER:7568/LM098236 VIN: INQ TYPE:14 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Distributor Base Price: $ 32170.00 50 State Emissions .............................. LED Daytime Running Lights and Fog Lights ....... TRD Off Road Package: ........................... All Content Included as Standard Equipment ...... Technology Package: ............................. 619.00 Parking Sonar and Blind Spot Monitor with ....... Rear Cross Traffic Alert ........................ All-Weather Flr Liner/Door Sill Protector ....... 164.00 Bed Light ....................................... 99.00 Preferred Owner's Portfolio ..................... 7.00 Mudguards ....................................... 80.00 Destination, Processing & Handling: 1175.00 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DISTRIBUTOR PAGE:108 MOD/SER:7568/LM098236 VIN: INQ TYPE:14 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Distributor Base Price: $ 32170.00 Total: $ 34314.00 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DISTRIBUTOR PAGE:109 MOD/SER:7568/LM098236 VIN: INQ TYPE:14 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Distributor Base Price: $ 32170.00 MECHANICAL & PERFORMANCE 3.5L V6 Atkinson Cycle with Dual VVT-i 278hp @ 6000rpm/265 lb-ft @ 4600rpm 6-Spd Automatic Transmission 4WDemand: Part-Time 4x4 Sys w/2-Speed Electronically Controlled Transfer Case Off-Road Tuned Susp w/Bilstein Shcks Locking Rear Diff; Multi-Terrain Select Crawl Control; Hill-Start Assist Ctrl Towing Receiver Hitch, Eng Oil Cooler, Pwr Steering Cooler, 130-Amp Alt, 4/7-Pin Connector, & Trailer Sway Cntrl ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DISTRIBUTOR PAGE:110 MOD/SER:7568/LM098236 VIN: INQ TYPE:14 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Distributor Base Price: $ 32170.00 SAFETY & CONVENIENCE Toyota Safety Sense P: Pre-Collision Sys w/Pedestrian Detection, Dynamic Radar Cruise Control, Lane Departure Alert Automatic High Beams Star Safety System: Vehicle Stability Control, Traction Control, Anti-Lock Brake System with EBD, Brake Assist and Smart Stop Technology Dr & Fr Pass Advanced Airbag System Seat-Mounted Side & Side Curtain Airbags EXTERIOR ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DISTRIBUTOR PAGE:111 MOD/SER:7568/LM098236 VIN: INQ TYPE:14 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Distributor Base Price: $ 32170.00 16" Machined Contrast Alloy Wheels Smart Key System on front driver & passenger door INTERIOR Fabric-trimmed seats; 10-way power adj driver seat including 2-way lumbar Audio - 8" Touch Screen, 6 Speakers, HandsFree Bluetooth Phone/Music, USB Media Port, USB Charge-Ports SiriusXM w/3-Month All Access Trial Android Auto & Apple CarPlay Compatible Connected Services: Safety Connect with ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DISTRIBUTOR PAGE:112 MOD/SER:7568/LM098236 VIN: INQ TYPE:14 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Distributor Base Price: $ 32170.00 1-year Trial, Wi-Fi Connect with up to 2 GB within 3-mo Trial Rear Backup Camera Qi Wireless Charging ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DEALER PAGE:113 MOD/SER:7568/LM098236 VIN: INQ TYPE:15 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Dealer Base Invoice: $ 34810.00 50 State Emissions .............................. LED Daytime Running Lights and Fog Lights ....... TRD Off Road Package: ........................... All Content Included as Standard Equipment ...... Technology Package: ............................. 686.00 Parking Sonar and Blind Spot Monitor with ....... Rear Cross Traffic Alert ........................ All-Weather Flr Liner/Door Sill Protector ....... 201.00 Bed Light ....................................... 121.00 Preferred Owner's Portfolio ..................... 7.00 Mudguards ....................................... 99.00 Destination, Processing & Handling: 1175.00 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DEALER PAGE:114 MOD/SER:7568/LM098236 VIN: INQ TYPE:15 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Dealer Base Invoice: $ 34810.00 Gasoline: 8.77 Advertising: 674.00 Total: $ 37781.77 Memo - Total Amounts included Above: Holdback: $ 845.00 Whsl. Finance Reserve: $ 384.00 Note: Holdback amount includes PPO holdback: $ 78.00 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DEALER PAGE:115 MOD/SER:7568/LM098236 VIN: INQ TYPE:15 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Dealer Base Invoice: $ 34810.00 MECHANICAL & PERFORMANCE 3.5L V6 Atkinson Cycle with Dual VVT-i 278hp @ 6000rpm/265 lb-ft @ 4600rpm 6-Spd Automatic Transmission 4WDemand: Part-Time 4x4 Sys w/2-Speed Electronically Controlled Transfer Case Off-Road Tuned Susp w/Bilstein Shcks Locking Rear Diff; Multi-Terrain Select Crawl Control; Hill-Start Assist Ctrl Towing Receiver Hitch, Eng Oil Cooler, Pwr Steering Cooler, 130-Amp Alt, 4/7-Pin Connector, & Trailer Sway Cntrl ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DEALER PAGE:116 MOD/SER:7568/LM098236 VIN: INQ TYPE:15 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Dealer Base Invoice: $ 34810.00 SAFETY & CONVENIENCE Toyota Safety Sense P: Pre-Collision Sys w/Pedestrian Detection, Dynamic Radar Cruise Control, Lane Departure Alert Automatic High Beams Star Safety System: Vehicle Stability Control, Traction Control, Anti-Lock Brake System with EBD, Brake Assist and Smart Stop Technology Dr & Fr Pass Advanced Airbag System Seat-Mounted Side & Side Curtain Airbags EXTERIOR ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DEALER PAGE:117 MOD/SER:7568/LM098236 VIN: INQ TYPE:15 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Dealer Base Invoice: $ 34810.00 16" Machined Contrast Alloy Wheels Smart Key System on front driver & passenger door INTERIOR Fabric-trimmed seats; 10-way power adj driver seat including 2-way lumbar Audio - 8" Touch Screen, 6 Speakers, HandsFree Bluetooth Phone/Music, USB Media Port, USB Charge-Ports SiriusXM w/3-Month All Access Trial Android Auto & Apple CarPlay Compatible Connected Services: Safety Connect with ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL DEALER PAGE:118 MOD/SER:7568/LM098236 VIN: INQ TYPE:15 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Dealer Base Invoice: $ 34810.00 1-year Trial, Wi-Fi Connect with up to 2 GB within 3-mo Trial Rear Backup Camera Qi Wireless Charging ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL RETAIL PAGE:119 MOD/SER:7568/LM098236 VIN: INQ TYPE:16 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Retail Base Price: $ 37575.00 50 State Emissions .............................. LED Daytime Running Lights and Fog Lights ....... TRD Off Road Package: ........................... All Content Included as Standard Equipment ...... Technology Package: ............................. 770.00 Parking Sonar and Blind Spot Monitor with ....... Rear Cross Traffic Alert ........................ All-Weather Flr Liner/Door Sill Protector ....... 248.00 Bed Light ....................................... 149.00 Preferred Owner's Portfolio ..................... Mudguards ....................................... 129.00 Destination, Processing & Handling: 1175.00 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL RETAIL PAGE:120 MOD/SER:7568/LM098236 VIN: INQ TYPE:16 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Retail Base Price: $ 37575.00 Total: $ 40046.00 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL RETAIL PAGE:121 MOD/SER:7568/LM098236 VIN: INQ TYPE:16 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Retail Base Price: $ 37575.00 MECHANICAL & PERFORMANCE 3.5L V6 Atkinson Cycle with Dual VVT-i 278hp @ 6000rpm/265 lb-ft @ 4600rpm 6-Spd Automatic Transmission 4WDemand: Part-Time 4x4 Sys w/2-Speed Electronically Controlled Transfer Case Off-Road Tuned Susp w/Bilstein Shcks Locking Rear Diff; Multi-Terrain Select Crawl Control; Hill-Start Assist Ctrl Towing Receiver Hitch, Eng Oil Cooler, Pwr Steering Cooler, 130-Amp Alt, 4/7-Pin Connector, & Trailer Sway Cntrl ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL RETAIL PAGE:122 MOD/SER:7568/LM098236 VIN: INQ TYPE:16 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Retail Base Price: $ 37575.00 SAFETY & CONVENIENCE Toyota Safety Sense P: Pre-Collision Sys w/Pedestrian Detection, Dynamic Radar Cruise Control, Lane Departure Alert Automatic High Beams Star Safety System: Vehicle Stability Control, Traction Control, Anti-Lock Brake System with EBD, Brake Assist and Smart Stop Technology Dr & Fr Pass Advanced Airbag System Seat-Mounted Side & Side Curtain Airbags EXTERIOR ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL RETAIL PAGE:123 MOD/SER:7568/LM098236 VIN: INQ TYPE:16 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Retail Base Price: $ 37575.00 16" Machined Contrast Alloy Wheels Smart Key System on front driver & passenger door INTERIOR Fabric-trimmed seats; 10-way power adj driver seat including 2-way lumbar Audio - 8" Touch Screen, 6 Speakers, HandsFree Bluetooth Phone/Music, USB Media Port, USB Charge-Ports SiriusXM w/3-Month All Access Trial Android Auto & Apple CarPlay Compatible Connected Services: Safety Connect with ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 SIMULATED MONRONEY LABEL RETAIL PAGE:124 MOD/SER:7568/LM098236 VIN: INQ TYPE:16 URN: Model No: 7568A Description: 4X4 DBL CAB L/B Model Year: 2020 Engine No: 2GR -P337241 Color: WHITE|FD17 Port of Entry: (BAJA) Retail Base Price: $ 37575.00 1-year Trial, Wi-Fi Connect with up to 2 GB within 3-mo Trial Rear Backup Camera Qi Wireless Charging ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 PORT VEHICLE INQUIRY PAGE:125 MOD/SER:7568/LM098236 VIN: INQ TYPE:18 URN: ** ARRIVED AT DEALER ON 09/11/20 Model Number..: 7568A Inventory Category.: H (6) Check Code....: 9 Vin Number.........: 3TMDZ5BN2LM098236 Color Exterior: 0040 - WHITE Curr Port/Orig Port: BC / BC Port Location.: TMMBC Dealer Sold........: 120-04364 Vessel Number.: 736 Dealer Ship........: 120-04364 Case Number...: Previous Group.....: Current Group.: 253AJ8 Railcar Position...: Ret. To Pt Dte: Railcar Number.....: TTGX- Group Est Date: 09/09/20 Carrier Number.....: 010154771 In-Proc Date..: 09/09/20 Key Number.........: ***** QA Date.......: 09/09/20 Spec Serv (Non Flt): Tender Date...: 09/09/20 Bill of Lading.....: Ship Date.....: 09/10/20 Damage Indicator...: NO DAMAGE Railed Date...: Port Mod Indicator.: Rail Rec Date.: Hold Indicator.....: ACCE: FE LF OC TP 2T+B5+DK+MF+ PF-1: Next Serial Number ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 PROCESSING SCHEDULE INQUIRY PAGE:126 MOD/SER:7568/LM098236 VIN: INQ TYPE:21 URN: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 NVS VEHICLE DLR ETA INQUIRY PAGE:127 MOD/SER:7568/LM098236 VIN: INQ TYPE:22 URN: ETA DEALER DELIVERY WINDOW: 09/11/2020 - 09/14/2020 VIN..............: 3TMDZ5BN2LM098236 Reason Comment ..: Original DLR ETA date :09/14/2020 Original VDC......:BC Revised DLR ETA date..:09/11/2020 Dealer sold.......:120-04364 Rail Car No ..........:TTGX-981307 Dealer ship.......:120-04364 Railed Date...........:12/06/2017 CURRENT EVENT....: DELIVERED ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 NVS VEHICLE DLR ETA INQUIRY PAGE:128 MOD/SER:7568/LM098236 VIN: INQ TYPE:23 URN: Model No...: 7568A Serial No..: LM098236 VIN........: 3TMDZ5BN2LM098236 XM Radio....................: Y Remote HUT Auth.............: N Connected Service...........: Y WiFi........................: Y Safety Connect..............: Y Dynamic Map and Route.......: N Destination Assist..........: N Dynamic Commute.............: N Remote Capable..............: N Dynamic POI.................: N Diagnostic Lite.............: N Vehicle Health Information..: Y Diagnostic Lite Plus........: N Hybrid VR Capable...........: N Diagnostic Full.............: N Nav & Traffic Probe.........: N Remote Custom...............: N Connected Service Desc......: TOY AUDIO BASE XM 19CY Additional Services.........: T0DOT5 FOR US Accy: FE LF OC TP+2T+B5+DK+MF+ ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 MAIN VEHICLE INQUIRY-TDPR PAGE:129 MOD/SER:7568/LM098236 VIN: INQ TYPE:82 URN: ** ARRIVED AT DEALER ON 09/11/20 Model No...: 7568A HISTORY Inventory Catg....: H (6) Serial No..: LM098236 Allocation No.....: 072 Check Code.: 9 URN: 1Q08024446 Current Dealer....: 120-04364 VDS........: DZ5BN Wholesale Dealer..: 120-04364 VIN........: 3TMDZ5BN2LM098236 Previous Dealer...: 00120 Model Year.: 2020 Label Group No....: 253AJ8 Color Ext..: 0040 - WHITE Dlr Invoice Date..: 09/10/20 Int..: FD17 - FD17 Retail Date.......: 09/12/20 Vessel No..: 736 Date of First Use.: 09/12/20 Fleet Ind..: NON-FLEET Curr&Orig Pt/Plant: BC / BC Engine No..: -P337241 (U) Damage Indicator..: NO DAMAGE Order No...: 6934991 No. of Retail Rev.: Order Info.: 0 07 36 SFR P Port Mod Ind......: Ed No.: 36C975 Comp Car Type/Stat: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 MAIN VEHICLE INQUIRY-TDPR PAGE:130 MOD/SER:7568/LM098236 VIN: INQ TYPE:82 URN: Vessel Name.....: TMMBC BAJA CALIFORNI ETA Date.....................: 08/31/20 Japan Invoice No.: ETD Date.....................: 09/09/20 TMS Invoice No..: Pedimento Pay Date...........: TMMBC Ref No.....: 0000000 Clear Custom Date............: TMEX Ref. No.....: 7503816 Invoice/Ship Date............: Port Veh Loc.....: TMMBC Dealer Draft Date............: No. of Dlr Credit: Last Dealer Credit Date......: Truckload Shipmt.: ARRIVED RDR Submitted Date...........: 09/12/20 Port Inst Std Opt: INSTALLED Last Reversal Date...........: Port PDS Complete: NO Last Actual Retail Date......: 09/12/20 Locked in Spread.: AUTHORIZED Whsl at Tender...: Key Number.......: ***** Hold Status..................: Pedimento No.....: Pool Assignment..............: Hologram.........: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 MAIN VEHICLE INQUIRY-MEXICO PAGE:131 MOD/SER:7568/LM098236 VIN: INQ TYPE:83 URN: ** ARRIVED AT DEALER ON 09/11/20 Model No...: 7568A HISTORY Inventory Catg....: H (6) Serial No..: LM098236 Allocation No.....: 072 Check Code.: 9 URN: 1Q08024446 Current Dealer....: 120-04364 VDS........: DZ5BN Wholesale Dealer..: 120-04364 VIN........: 3TMDZ5BN2LM098236 Previous Dealer...: 00120 Model Year.: 2020 Label Group No....: 253AJ8 Color Ext..: 0040 - WHITE Dlr Invoice Date..: 09/10/20 Int..: FD17 - FD17 Retail Date.......: 09/12/20 Vessel No..: 736 Date of First Use.: 09/12/20 Fleet Ind..: NON-FLEET Curr&Orig Pt/Plant: BC / BC Engine No..: -P337241 (U) Damage Indicator..: NO DAMAGE Order No...: 6934991 No. of Retail Rev.: Order Info.: 0 07 36 SFR P Port Mod Ind......: Ed No.: 36C975 Comp Car Type/Stat: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 MAIN VEHICLE INQUIRY-MEXICO PAGE:132 MOD/SER:7568/LM098236 VIN: INQ TYPE:83 URN: Vessel Name.....: TMMBC BAJA CALIFORNI ETA Date.....................: 08/31/20 Japan Invoice No.: ETD Date.....................: 09/09/20 TMS Invoice No..: Pedimento Pay Date...........: TMMBC Ref No.....: 0000000 Clear Custom Date............: TMEX Ref. No.....: 7503816 Invoice/Ship Date............: Port Veh Loc.....: TMMBC Dealer Draft Date............: No. of Dlr Credit: Last Dealer Credit Date......: Truckload Shipmt.: ARRIVED RDR Submitted Date...........: 09/12/20 Port Inst Std Opt: INSTALLED Last Reversal Date...........: Port PDS Complete: NO Last Actual Retail Date......: 09/12/20 Locked in Spread.: AUTHORIZED Whsl at Tender...: Key Number.......: ***** Hold Status..................: Pedimento No.....: Pool Assignment..............: Hologram.........: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 MAIN VEHICLE INQUIRY-MEXICO PAGE:133 MOD/SER:7568/LM098236 VIN: INQ TYPE:83 URN: DLR Peso........: 0.00 Retail Peso......: 0.00 DLR FAC Peso.....: 0.00 DLR PPO Peso....: 0.00 Retail FAC Peso..: 0.00 Retail PPO Peso.: 0.00 Gas..............: 8.77 Advertising.....: 674.00 DP&H.............: 1,175.00 Dlr Association.: 0.00 T&I..............: 00.00 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 VEHICLE INQUIRY-MEXICO PAGE:134 MOD/SER:7568/LM098236 VIN: INQ TYPE:8A URN: Vessel Name.....: TMMBC BAJA CALIFORNI ETA Date.....................: 08/31/20 Japan Invoice No.: ETD Date.....................: 09/09/20 TMS Invoice No..: Pedimento Pay Date...........: TMMBC Ref No.....: 0000000 Clear Custom Date............: TMEX Ref. No.....: 7503816 Invoice/Ship Date............: Port Veh Loc.....: TMMBC Dealer Draft Date............: No. of Dlr Credit: Last Dealer Credit Date......: Truckload Shipmt.: ARRIVED RDR Submitted Date...........: 09/12/20 Port Inst Std Opt: INSTALLED Last Reversal Date...........: Port PDS Complete: NO Last Actual Retail Date......: 09/12/20 Locked in Spread.: AUTHORIZED Whsl at Tender...: Key Number.......: ***** Hold Status..................: Pedimento No.....: Pool Assignment..............: Hologram.........: ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 VEHICLE INQUIRY-MEXICO PAGE:135 MOD/SER:7568/LM098236 VIN: INQ TYPE:8A URN: DLR Peso........: 0.00 Retail Peso......: 0.00 DLR FAC Peso.....: 0.00 DLR PPO Peso....: 0.00 Retail FAC Peso..: 0.00 Retail PPO Peso.: 0.00 Gas..............: 8.77 Advertising.....: 674.00 DP&H.............: 1,175.00 Dlr Association.: 0.00 T&I..............: 00.00 ------------------------------------------------------------------------------- T042EVH 4640 7568 LM098236 DATE: 12-04-20 VEHICLE INQUIRY-TDPR PAGE:136 MOD/SER:7568/LM098236 VIN: INQ TYPE:8C URN: Vessel Name.....: TMMBC BAJA CALIFORNI ETA Date.....................: 08/31/20 Japan Invoice No.: ETD Date.....................: 09/09/20 TMS Invoice No..: Pedimento Pay Date...........: TMMBC Ref No.....: 0000000 Clear Custom Date............: TMEX Ref. No.....: 7503816 Invoice/Ship Date............: Port Veh Loc.....: TMMBC Dealer Draft Date............: No. of Dlr Credit: Last Dealer Credit Date......: Truckload Shipmt.: ARRIVED RDR Submitted Date...........: 09/12/20 Port Inst Std Opt: INSTALLED Last Reversal Date...........: Port PDS Complete: NO Last Actual Retail Date......: 09/12/20 Locked in Spread.: AUTHORIZED Whsl at Tender...: Key Number.......: ***** Hold Status..................: Pedimento No.....: Pool Assignment..............: Hologram.........: ------------------------------------------------------------------------------- Q ACE U Knowiedge Can :f Q Serulce Connect U Performance VIN arch . it Guest Information Vehicle Identification Number Search MR RICHARD ESPINOZA (OWNER)fi 7i A I - l Enter a 17 Drgit VIN be‘uw to search for applicab‘e mfarmation: ‘0é w! 25m H 5T VIN: 3 u [A ToyotaCarem SACRAMENTO, CA 95315-4159 2020 Tacoma 11m OFF (7563) vs - 25R, 6AT/4wn, nom-supER WHITE [3TMDZSBN2LM093236] Primary: (Vs) 591'3299 > Email: espmozarOQZngallmom Last Update: 11/1U2020, HYGIENE (ACXIOM - CORE) Vehicle Info Prod Date: OQKOQXZOZG Date of First Use: 09/12/2020 Engine Oil Type: Synthetic Transtrive: GATMWD Plant Code: Q - BAJA CALIFORNIA - TMMBC Original Selling Dealer: MAITA'S IS (04364) Engine Oil: Reference Fluid Specification Trans Oil: Info not availabie Grade: TRD OFF (7558) Color: 004D-SUPER WHITE!“17-CEMENT Engine Family: V6 - ZGR VIN Dalinalion: USA Remote Capable: No Remote Opted In: Yes Engine #: ZGR P337241 Mnnmnev: '1: Next Service Apt:03l31/2021 Flat Rate Manual Standard qujpment + [Sew ca Connect Diagnostics Capable: No Diagnostics Outed In: No Transmitting: Info not avaimble Preferred Dealer: MAITA'SJSACRAMENTO (04364) 21: ALL-WEATHER FLR LINER/DOOR SIL 63: ALL WEATHER FLOOR LINERS 85: BED LIGHT 09: DOOR SILL PROTECTOR DK: Preferred Owner’s Portfolio FE: 50 State Emissiuns LF: LED Daytime Running Lights and Fog Lights MF: MUDGUARDS 0C: TRD Off Road Package: TP: Technology Package: PROGRAM SUBSCRIPTIONS Last Known Mileage: Provider Program Name Program Descriptinn Effective Date Expiration Date Shins TMS TOYOTA CARE TWO {2) YEARS OF COMPUMENTARY ROADSIDE ASSISTANCE 0N ELIGIBLE TOYOTA CARE VEHICLES OQIIZKZOZD 0911212022 ACTIVE If the customer has Roadside Assistance, please refer them la the Rnadslde Assistance contact center of the appropriate provider. This is a general overview of Roadside Coverage far H1i5 VIN and may not he incluswe of aH coverage. . Gulf States Financial Services Roadside Assistance contad center can be reached at 17800783378443. . Lexus Roadside Assistance contact center can be reached at 1*3007257LEXUS (prompt 1). . Toyota Roadside Asslstance contact center can be reached at 17800744474195. ROADSIDE ASSISTANCE HISTORY Dispatch Date Customer Comment 11/14/2020 JUMP 09/19/2020 JUMP 09/15r’2020 JUMP 09/15/2020 JUMP 091'1412020 JUMPm will be dispiayed an dashboard rf guest has had a mad side assistance claim within the last S months. This Is a general overvnew of Roadsnde Assistance Hislory for this VIN and may nut be inclusive o! all incidents. This history is based on Information currenlly availableto TMS and has not been verified not confirmed. The actual incident history may be mfierent Case Informatlon Condltlon Log TAS Case #: TA202700078 Callback:E Prefared TAE: No Created: 2020-09-26 13: 10: 19 CDT Creator: THAO, JASON Modified: 2020-09-30 17:30:54 CDT Owner Name: Marlo Jalme Orlglnal Owner: Mitchell Tlttemss QA Dept: QAEIectn'caI Status: CLOSED-FIXED Priority: HIGH £56212? New Model Alert Dealer: 04364 - MAITA'S TOYOTA/SACRAMENTO (CA) Reglon Code: 12 Techniclan: THAO, JASON FTS: Marlo Jalme Sales Manager: Service Manager: Parts Manage: Collision Manager: Collision Esh'mator: Collision Rapair Technician: Collision Reflnlsh Technldan: Preferred Contact: 916-481-0855 Alternate Contact: 916-715-1381 Vehldo Informaflon CUSTOMER STATES THAT THE VEHICLE WOULD NOT START - HAD NEW BA1TERY INSTALLED RECENTLY. STATES THAT AFTER VEHICLE STARTED, ALL LIGHTS 0N DASH WERE ON AND WHEN THE VEHICLE WAS TURNED OFF, THE MOTOR WAS STILL RUNNING. - ORIGINALLY VEHICLE CAME IN LAST WEEK AT 73 MILES, STATES HAD T0 BE JUMPED. CHACKED/CHARGED BATTERY, OK. QUICK PARASITIC DRAW SHOWS APPROX 28-40mA DRAW. 0K, SENT CUSTOMER. RETURNED A WEEK LATER AND AGAIN BATTERY CONCERN. HAD NEW BATTERY INSTALLED HERE, LOOKS LIKE LUBE TECHS INSTALLED TRUSTART BATTERY. CHECKED BATTERY AGAIN AND WAS GOOD. LEFT VEHICLE OVER NIGHT AND IN MORNING, VEHICLE WAS COMPLETELY DEAD. CHARGED BATTERY AND THEN CHECKED PARASITIC DRAW AGAIN THIS TIME MONOTORING T0 SEE HOW HIGH IT GETS. VEHICLE WILL SETTLE DOWN T0 10-60mA THEN OCCASIONALLY WILL SPIKE T0 100mA EVERY 15-20 SECONDS. STARTED REMOVING FUSES AND NOICED THAT AFTER "DCM" FUSE WAS PULLED, PARASITIC DRAW DROPS TO 7-25mA, DOES NOT SPIKE. LET VEHICLE SIT OVERNIGHT WITH DCM FUSE OUT, VEHICLE STARTED NORMALLY IN THE MORNING. THIS MORNING REMOVED RADIO AND CHECKED PARASITIC DRAW, DROPS TO 8-45mA. ***"*SOS BUTTON STARTS RED, GOES GREEN AND RED FLASHES FOR A SPLIT SECOND WHLE GREEN IS STILL 0N. PERFORMED HARD RESET AND IS STILL DOING SAME THING, VIDEO ATTACH ED*"‘*** THAO,JASON , TECHNICIAN (Months of Experience: 178) Certlflcaflon: MASTER TEch states, -customer states the bauery is dead -inspe¢ed and found dmw present -draw gone when DCM fuse is removed -DCM light will go red green and stay green but flid>> Case Opened by Mitdwell Tittemess on [2020-09-26 13:23:44] >>> Case Closed by Mario Jaime on [2020-09-30 17:30:53] --------------- Mario Jaime at [2020-09-30 17:30:53] >>> Case Closed by Mario Jaime on [2020-09-30 17:30:53] VIN: 3TMDZSBN2LM098236 Prod uction Date: 09/09/2020 Division: TOYOTA Model: Tacoma ModelYear: 2020 Sumtlon 2g Repair Order: 745433 Odometer: 187 Mlle Repair Date: 09/26/2020 Repalr Auempts: 2 Customer Type: Private Owner VOR: No Symptom Code: TE: No Power Source/Network PPO/ Dlo: No Battery/Charging D/I: No Unknown Information Only: No Starting-No start DTC : Adv. tech recommend DCM replacement, lnltlalize and adlvate and verify operation --------------- Mltdwell Tlttemess at [2020-09-26 13:23:44] --------------- Mllr Lo! Cause Component: n/a n/a n/a --------------Close Request---------------- REPLACED DCM, PERFORMED INITILIZATION. PARASITIC DRAW IS NOW GONE ----------Jason Thao at [2020-09-30 15: 13: 17] ---------- FI'S VOhIdO Contad le‘t n/a Attachment“) Tacoma SOS.mp4 09/26/2020 1:10 PM CDT Can Informatlon Oondltlon Lg! TAS Case #: TA203210200 Customer sates afier sitting overnight, would not smrt in the am. No power at all, was abIe to jump Start. Callback:E Prfierred TAE: No Created: 2020-11-16 11:31:52 CST Creator: MADRIGAL, GERMAN Modified: 2020-12-03 19:32:29 CST Owner Name: Ken Winders oflglml Owner: Ken Wlnders ELAEXRIGALGERMAN , TECHNICIAN (Monms of Experience: 65) Certlflcatlon: CH-Exp DT-Cert EG-Exp ' P QA Dept: QAEIectricaI Tech smtes status: OPEN --on a previous visit the DCM was replaced for high dmw Priority. HIGH --when got to it this time had no power at all, was able to jump start. When jumpstarted, horn ' started honking. Escalate Multiple Repairs --whlle cheddng draw, noted hlgh draw, up to 130 mA at tlmes, pulled DCM fuse and draw wentRaw“: away, remnnected fuse and heard ABS cycle whid1 caused fuse in Meter to Open. Replaced fuse in Dealer; 04354 - MAn-A-s TOYOTNSACRAMENTO (CA) meter and the truck was In Ig 0n by Itself, the smart key was no where near the vehicle and when Raglan Code: 12 cycling the start buMn, it shut off and Key Not Deteded was displayed. Techniclan: MADRIGAL, GERMAN FTS: Marlo Jaime Sales Manager: Service Manager: Parts Manage: COIIiSiOI‘ Manager: Tech confirmed a normal 17ma draw and finds no shorts, mnnot duplicate excess draw afier DCM Collision Esh'mator: replacement. Discussed case after FFD review, battery did discharge. Recommend interviewing Collision "pail. Technician; msmmer and confirm nothing being left plugged In. . . , Customer not plugging anything in. Will be on vamtion till Monday and will leave vehicle. c°"'s'°“ Randal" Tflhnldan‘ SF returned and found battery discharged. A&er connecflng 12V source and disarming alarm, found Preferred COMB“: 915'481'0855 combo meter in what appears ho be bulb check mode ON no radio power up. Had to cycle power Alternate Contact: 530-575-5590 button several times to power up Tedwstream. Vehld. Info "I won --------------- Mano Jaime at [2020-11-27 15: 14:19] --------------- VIN: 3TMDZSBN2LM098236 AutoSaved production Date: 09/09/2020 --------------- Mario Jaime at [2020-11-27 17:05:07] --------------- Division: TOYOTA Model: Tacoma Model Year: 2020 AutoSaved Repair Order: 754891 Odometer: 1608 Mlle --------------- Kevin Foy at [2020-11-30 10:36:07] --------------- Repair Date: 11/16/2020 Repalr Auempts: 3 . . _ AutoSaved 3:32:3:: anate owner :ngom --------------- Mario Jaime at [2020-12-03 19:32:28] --------------- Power Source/Necwork PPO/mo: No snflfit'” l0! Battery/Charging D/I: No Adv Tam Unknown Information Only: No --Inspea for aftermarket remote start, if found, recommend to remove and resmre wiring to factory , mndition and re-evaluate concern.Stamng'm Start “Esmlated to Frs for Multiple Repairs. DTc: --------------- Ken Winders at [2020-11-16 11:49:26] --------------- Tech conmcted FTS via next requesting assistance as unable to duplicate. Battery previously replaced. Has confirmed no afien'narket equipment installed. Cust States --after sitting overnight, would not smrt in the am. --------------- Ken Winders at [2020-11-16 11:49:26] ------------- >>> Case Opened by Ken Winders on [2020-11-16 11:49:47] Cause Component: n/a --------------- Mario Jaime at [2020-11-23 13:21 :29] --------------- Leave vehicle cumide, security set but DCM unplugged. “/3 --------------- Mario Jaime at [2020-11-27 15: 14:19] --------------- "’a man- Log HS VOhIdOOomdRm Contact Date: Reason For Support Contact: 11/20/2020 Repair Support FI'S Actlon Taken: Alternate Communication Was this a quality/durablllty Inna? No FI'R No: FI'S Conhct Summary: Tech mnmcted FTS via text requesting assistance as unable to dupllcate. Bauery prevlously replaced. Has confirmed no afiermarket equipment installed. --------------- Mario Jaime at [2020-11-23 13:21:00] --------------- Owner Name: Mario Jaime Original Owner: Mario Jaime Attachment“) 2020_Tacoma_ZGR-FKS_3TMD25BN2LM098236_1 1-16-2020 711 18 AM.TSE 11/20/2020 3:37 PM CST 2020_Tacoma_ZGR-FKS_3TMD25BN2LMO98236_1 1-24-2020 32522 PM .TSE 1 1/24/2020 5 :43 PM CST 2020_Tacoma_ZGR-FKS_3TMD25BN2LMO98236_1 1-25-2020 90646 AM.TSE 1 1/25/2020 1 1 : 50 AM CST 2020_Tacoma_ZGR-FKS_3TMD25BN2LM098236_1 1-27-2020 740 12 AM.TSE 1 1/27/2020 10: 33 AM CST 2020_Tacoma_ZGR-FKS_3TMDZSBNZLM098236_1 1-30-2020 84523 AM.TSE 1 1/30/2020 10: 50 AM CST 2020_Tacoma_ZGR-FKS_3TMDZSBN2LMO98236_12-3-2020 75850 AM.TSE 12/03/2020 10:17 AM CST tam12 3.png 12/03/2020 10:17 AM CST MR RICHARD ESPINOZA (143441748)- SACRAMENTO, CA 95816-4138 «a Address is valid Primary - Mobile Email (626)- -@gman-com IE) Toyota(EmaiIAccepted) IE) Lexus(Emai|Accepted) ICE) Scion(Emai|Accepted) 2020 TOYOTA TACOMA TRD OFFRD (3TMDZSBN2LM098236) VEHICLE DETAILS DOFU Re-acquired Vehicle Original Selling Dealer 09/1 2/2020 No MAITA'S TOYOTA/SACRAMENTO (04364) Built Date Warranty Eligibility Preferred Dealer 09/09/2020 J Yes --- Customer Role Owner Model Description 4X4 DBL CAB L/B Edition TACOMA TRD OFFRD 4X4 DBL CAB LONG BED Additional Vehicle Details Total MSRP $40,046 Order Date 07/2020 Port Damage No Interior Color GRAY/GUN METAL (FD17) Exterior Color SUPER WHITE (0040) Plant of Manufacture BAJA CALIFORNIA Body Style 4X4 DBL CAB LONG BED Engine Serial No. P337241 Transmission Type 6ECT| Engine Type 2GR Tire MakeIBrand GOODYEAR/DUNLOP TIRE Tire Size 16R265 Spare Tire Brand GOODYEAR/DUNLOP TIRE PortlFactory Installed Equipment Code Description Installation Source 2T AII-Weather Flr Liner/Door Sill Protector Port B5 Bed Light Port DK Preferred Owner's Portfolio Port FE 50 State Emissions Factory LF LED Daytime Running Lights and Fog Lights Factory MF Mudguards Port Page 1 OC TRD Off Road Package: All Content Included as Standard Equipment Factory TP Technology Package: Parking Sonar and Blind Spot Monitor with Rear Cross Factory Traffic Alert Standard Installed Equipment Standard Features MECHANICAL & PERFORMANCE 3.5L vs Atkinson Cycle with Dual WT-i 278hp @ 6000rpm/265 Ib-ft @ 4600rpm 6-Spd Automatic Transmission 4WDemand: Part-Time 4x4 Sys w/2-Speed Electronically Controlled Transfer Case Off-Road Tuned Susp w/Bilstein Shcks Locking Rear Diff; Multi-Terrain Select Crawl Control; HiII-Start Assist Ctrl Towing Receiver Hitch, Eng Oil Cooler, Pwr Steering Cooler, 130-Amp Alt, 4/7-Pin Connector, & Trailer Sway Cntrl SAFETY & CONVENIENCE Toyota Safety Sense P: Pre-Collision Sys w/Pedestrian Detection, Dynamic Radar Cruise Control, Lane Departure Alert Automatic High Beams Star Safety System: Vehicle Stability Control, Traction Control, Anti-Lock Brake System with EBD, Brake Assist and Smart Stop Technology Dr & Fr Pass Advanced Airbag System Seat-Mounted Side & Side Curtain Airbags EXTERIOR 16" Machined Contrast Alloy Wheels Smart Key System on front driver & passenger door INTERIOR Fabric-trimmed seats; 10-way power adj driver seat including 2-way lumbar Audio - 8" Touch Screen, 6 Speakers, HandsFree Bluetooth Phone/Music, USB Media Port, USB Charge-Ports SiriusXM w/3-Month All Access Trial Android Auto & Apple CarPIay Compatible Connected Services: Safety Connect with 1-year Trial, Wi-Fi Connect with up to 2 GB within 3-mo Trial Rear Backup Camera Qi Wireless Charging CAMPAIGN Campaign Status Date Serviced Servicing Dealer No records found ROADSIDE ASSISTANCE Page 2 A The following is a general overview of Toyota Roadside Coverage for this VIN and may not be inclusive of all oovetage. Campaign Effective Date Expiration Date TOYOTACARE 09/1 2/2020 09/12/2022 MAINTENANCE PLAN Eligible Vin Oil Type Effective Date Expiration Date Expiration Mileage Yes Synthetic 09/1 2/2020 09/12/2022 25,000 Service Interval l Description Status Op Code Servicing Dealer Date Serviced Mileage 1st ToyotaCare No Cost Service Open - - _ _ 2nd ToyotaCare No Cost Service Open - - _ _ 3rd ToyotaCare No Cost Sewice Open -- -- ... _. 4th ToyotaCare No Cost Service Open - - _ _ 5th ToyotaCare No Cost Service Open - - _ _ SERVICE HISTORY Customer Pay Warranty Pay Internal(Dealer Pay) Goodwill Total Amount $0.00 $5,781 .02 $181 v84 $0.00 $536286 DisclaimerA These $ amounts are limited to amounts from ROS cunently displayed on the screen. They will be updated when the "Get Older Service History" button is clicked. 12/31/2020 Repair Order 0754891 OpenlClaim Date CloseICIaim Paid Date Mileage Servicing Dealer Servicing Adviser Total 1 1/14/2020 12/31/2020 1,258 MAITA'S JUNKO CASE $3,178.56 TOYOTA/SACRAMEN TO (04364) Condition 1 Op Code 98R Description VEHICLE REI‘URNED FOR Technician GERMAN SERVICE DUE T0 CUSTOMER MADRIGAL CONCERN Pay Type CUSTOMER PAY OP Code Desc VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN ~|~VEHICLE RETURNED FOR SERVICE DUE TO CUSTOMER CONCERN ~|~ J Page 3 Condition 2 Op Code TRACW Description LOANER PROVIDED PER Technician - TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES Pay Type CUSTOMER PAY 0P Code Desc LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES ~|~LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES ~|~ Condition 3 Op Code TEXT Description - Technician - Pay Type CUSTOMER PAY OP Code Desc YOU CONSENT TO RECEIVING TEXTS FROM MAITA TOYOTA ON YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDE YOU CONSENT T0 RECEIVING TEXTS FROM MAITA TOYOTA 0N YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDE ~|~YOU CONSENT TO RECEIVING TEXTS FROM MAITA TOYOTA ON YOUR CELL PHONE AT THE NUMBER YOU HAVE PROVIDED. YOU AGREE THAT MAITA TOYOTA MAY CONTACT YOU REGARDING CUSTOMER SERVICE UPDATES OR OFFERS VIA AUTO-DIALER TEXT. YOU MAY OPT OUT AT ANY TIME. ~|~ Condition 4 Op Code 892991 Description OTHERS R&R Technician GERMAN MADRIGAL Pay Type WARRANTY PAY OP Code Desc OTHERS R&R ~|~CUSTOMER STATES AFTER SITI'ING OVERNIGHT, WOULD NOT START IN THE AM, NO POWER AT ALL. WAS ABLE TO JUMP START‘ CHECK AND ADVISE. ~|~INTERNAL ECU FAILURE ~|~1 143 PERFORMED INSPECTION FOR VEHICLE NOT STARTING IN THE AM, HAVING NO POWER AT ALL. VERIFIED CUSTOMER CONCERN OF NO POWER WHEN VEHICLE HAS SAT. JUMP STARTED VEHICLE FOUND ALARM TO GO OFF. NOTICED VEHICLE HAD KEY ON WHEN JUMP STARTED. TESTED BATl'ERY AND 09/30/2020 Repair Order 0745433 OpenlClaim Date CloseIClaim Paid Date Mileage Servicing Dealer Servicing Adviser Total 09/22/2020 09/30/2020 196 MAITA'S JOSEPH VALADAO $2,459.14 TOYOTAISACRAMEN T0 (04364) Condition 1 Op Code 86 Descripfion DIAGNOSE CUSTOMER Technician JASON THAO CONDITION OR STATEMENT AND ADVISE Pay Type CUSTOMER PAY OP Code Desc DIAGNOSE CUSTOMER CONDITION OR STATEMENT AND ADVISE ~|~CUSTOMER STATES AFI'ER VEHICLE STARTED ALL LIGHTS ON DASH WERE ON AND WHEN THE VEHICLE WAS TUNRED OFF THE MOTOR WAS STILL RUNNING - CHECK AND ADVISE ~|~ Page 4 Condition 2 Op Code TRACW Description LOANER PROVIDED PER Technician - TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES Pay Type CUSTOMER PAY 0P Code Desc LOANER PROVIDED PER TOYOTA MOTOR NORTH AMERICA WARRANTY GUIDELINES ~|~LOANER PROVIDED PER MAITA TOYOTA NEW CAR DEPARTMENT GUIDELINES ~|~ Condition 3 Op Code 860991 Descripflon OTHERS R&R Technician JASON THAO Pay Type WARRANTY PAY OP Code Desc OTHERS R&R ~|~CUSTOMER STATES THAT THE VEHICLE WOULD NOT START - HAD NEW BATTERY INSTALLED RECENTLY. ~|~50 ~|~187 VERIFIED THAT VEHICLE HAD HARD TIME STARTING. BROUGHT IN AND PERFORMED HEALTH CHECK NO CODES. SHUT OFF AND WHILE DOING CHECKS, VEHICLE BATTERY DIES OUT. PUT CHARGER ON BATTERY AND CHARGED FOR 2 HOURS AND BATTERY WAS GOOD. LEFT VEHICLE OVER NIGHT AT E Condition 4 Op Code TXMPLUS Description THIS VEHICLE VISIT INCLUDED Technician JASON THAO MORE THAN BASIC TXM MAINTENANCE Pay Type INTERNAL (DEALER) PAY OP Code Desc THIS VEHICLE VISIT INCLUDED MORE THAN BASIC TXM MAINTENANCE ~|~THIS VEHICLE VISIT INCLUDED MORE THAN BASIC TXM MAINTENANCE ~|~OUR PIT CREW-INSPIRED APPROACH COMPLETED YOUR MAINTENANCE NEEDS QUICKLY AND IDENTIFIED ADD'L NEEDED WORK Condition 5 Op Code 68 Description BATTERY, INSPECT AND OR Technician JASON THAO SERVICE Pay Type INTERNAL (DEALER) PAY OP Code Desc BATTERY, INSPECT AND OR SERVICE ~|~CHARGE LABOR FOR BATTERY REPLACMENT LEFT OFF R.O 745433 ~|~ J 09/29/2020 Repair Order 0744962 OpenlClaim Date CloseICIaim Paid Date Mileage Servicing Dealer Servicing Adviser Total 09/1 9/2020 09/29I2020 147 MAITA'S NORBERT SANTOS $181 .84 TOYOTA/SACRAMEN TO (04364) Condition 1 Op Code TXMPLUS Description THIS VEHICLE VISIT INCLUDED Technician NASEER MORE THAN BASIC TXM WAHAHZADA MAINTENANCE Page 5 Pay Type INTERNAL (DEALER) PAY OP Code Desc THIS VEHICLE VISIT INCLUDED MORE THAN BASIC TXM MAINTENANCE ~|~THIS VEHICLE VISIT INCLUDED MORE THAN BASIC TXM MAINTENANCE ~|~OUR PIT CREW-INSPIRED APPROACH COMPLETED YOUR MAINTENANCE NEEDS QUICKLY AND IDENTIFIED ADD‘L NEEDED WORK Condition 2 Op Code DUEBILL Descripfion SERVICES PERFORMED PER Technician NASEER SALES DUEBILL WAHAHZADA Pay Type INTERNAL (DEALER) PAY OP Code Dose SERVICES PERFORMED PER SALES DUEBILL ~|~SERVICES PERFORMED PER SALES DUEBILL ~|~ Condition 3 Op Code TRACN Description LOANER PROVIDED PER Technician NASEER MAITA TOYOTA NEW CAR WAHAHZADA DEPARTMENT GUIDELINES Pay Type INTERNAL (DEALER) PAY 0P Code Desc LOANER PROVIDED PER MAITA TOYOTA NEW CAR DEPARTMENT GUIDELINES ~|~LOANER PROVIDED PER MAITA TOYOTA NEW CAR DEPARTMENT GUIDELINES ~|~ Condition 4 Op Code 680 Descripflon ”INSTALL 84 MONTH TOYOTA Technician NASEER TRUESTART BRAND BATTERY WAHAHZADA Pay Type INTERNAL (DEALER) PAY OP Code Desc ‘INSTALL 84 MONTH TOYOTA TRUESTART BRAND BATTERY ~|~‘INSTALL 84 MONTH TOYOTA TRUESTART BRAND BATTERY ~|~ ~|~147 REPLACED BA1TERY. Condition 5 Op Code TPCD Description TIRE PRESSURES INSPECIED Technician NASEER PER STATE MANDA1E IN PAST WAHAHZADA 30 DAYS Pay Type INTERNAL (DEALER) PAY 0P Code Desc TIRE PRESSURES INSPECTED PER STATE MANDATE IN PAST 30 DAYS ~|~TIRE PRESSURES INSPECTED PER STATE MANDATE IN PAST 30 DAYS ~|~ 09/16/2020 Repair Order 0744266 OpenICIaim Date CIose/Claim Paid Date Mileage Senricing Dealer Servicing Adviser Total 09/16/2020 09/1 6/2020 73 MAITA'S JOSEPH VALADAO $0.00 TOYOTAISACRAMEN TO (04364) Page 6 Condition 1 Op Code UNA Description “VEHICLE WOULD NOT Technician JASON THAO DEMONSTRATE DESCRIBED CONDITION Pay Type CUSTOMER PAY OP Code Desc ‘VEHICLE WOULD NOT DEMONSTRATE DESCRIBED CONDITION ~|~CUSTOMER STATES MESSAGE ON DISPLAY SCREEN STATING "AIRBAG MALFUNCTION VISIT YOUR DEALER" ~|~ ~|~71 UNABLE TO VERIFY AT THIS TIME. THERE IS NO MESSAGES ON EITHER RADIO OR ON INFO SCREEN‘ PERFORMED HEALTH CHECK AND THERE ARE NO CODES IN ANY SYSTEMS. Condition 2 Op Code 68 Description BATTERY, INSPECT AND OR Technician JASON THAO SERVICE Pay Type CUSTOMER PAY OP Code Desc BATTERY, INSPECT AND OR SERVICE ~|~CUSTOMER STATES VEHICLE LOST POWER AND HAD TO BE JUMP STARTED CHECK BATTERY AND ADVISE ~|~ ~|~71 UNABLE TO VERIFY AT THIS TIME. VEHICLE STARTED ON FIRST ATTEMPT. TESTED BATTERY WITH DCA-8000 AND CHARGED FOR OVER AN HOUR, RECHECKED AND BATTERY ID GOOD. TESTED CHARGING SYSTEM AND WAS ALSO GOOD. CHECKED FOR PARASITIC DRAW FOR 30 MINS AND DROPPED DOWN Condition 3 Op Code TPC Description PERFORM TIRE PRESSURE Technician JASON THAO CHECKIINFLATION SERVICE Pay Type CUSTOMER PAY OP Code Desc PERFORM TIRE PRESSURE CHECKIINFLATION SERVICE ~|~PERFORM TIRE PRESSURE CHECKIINFLATION SERVICE ~|~ ~|~71 TIRE PRESSURES: 35 PSI LEFr FRONT, 35 PSI RIGHT FRONT, 35 PSI LEFI' REAR, 35 PSI RIGHT REAR. Condition 4 Op Code NOQVI Description CUST DECLINES QUALITY Technician - VEHICLE INSPECTION Pay Type CUSTOMER PAY 0P Code Desc CUST DECLINES QUALITY VEHICLE INSPECTION ~|~CUST DECLINES QUALITY VEHICLE INSPECTION ~|~ J 09/14/2020 Repair Order 0743712 OpenlClaim Date CIose/CIaim Paid Date Mileage Senricing Dealer Servicing Adviser Total 09/12/2020 09/14/2020 6 MAITA'S VALENTIN VALADEZ $143.32 TOYOTAISACRAMEN T0 (04364) Condition 1 Op Code 001013 Dmripfion PRE-DELIVERY SERVICE FOR Technician THANH TRAN USA ALL ALTITUDES Page 7 Pay Type WARRANTY PAY OP Code Desc PRE-DELIVERY SERVICE FOR USA ALL ALTITUDES ~|~PRE-DELIVERY SERVICE FOR USA ALL ALTITUDES ~|~PD| Condition 2 Op Code 83A Description --- Technician THANH TRAN Pay Type INTERNAL (DEALER) PAY 0P Code Desc SET MAITA AS DEALER IN NAVIGATION SYSTEM, WASH & DETAIL CAR, PERFORM TIRE PRESSURE CHECK/INFLATIO SET MAITA AS DEALER IN NAVIGATION SYSTEM, WASH & DETAIL CAR, PERFORM TIRE PRESSURE CHECK/INFLATIO ~|~SET MAITA AS DEALER IN NAVIGATION SYSTEM, WASH & DETAIL CAR, PERFORM TIRE PRESSURE CHECK/INFLATION SERVICE, INSTALL THEFT CODE STICKERS (AFTER 02/21/2018) ~|~ Condition 3 Op Code 100 Description *ADVISOR COMMENTS ONLY Technician THANH TRAN Pay Type INTERNAL (DEALER) PAY OP Code Desc *ADV|SOR COMMENTS ONLY ~|~SOLD UNIT ~|~ Page 8 EXHIBIT C UIAUJN \OOONO 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Michael J. Gregg (SBN 321765) Mark W. Skanes (SBN 322072) Jonathan T. Martinez (SBN 3 14228) ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, California 90802 Telephone: (5 1 8) 869-9200 Facsimile: (518) 869-3334 Email: mgregg@rosewaldorf.com mskanes@rosewald0rf.com imafiinez®rosewaldorf.com Attorneys for Defendant, TOYOTA MOTOR SALES U.S.A., INC. SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF SANTA CLARA Richard Espinoza, Case No.2 20CV373787 Assigned for all purposes to: Plaintiff, Hon. Laurie Mikkelson, Dept. 6 V. DEFENDANT TOYOTA MOTOR SALES U.S.A., INC.’S RESPONSES TO Toyota Motor Sales U.S.A., Inc., and Does PLAINTIFF’S FORM One through Twenty, INTERROGATORIES, SET ONE Complaint: November 19, 2020 Defendant. Trial: Unassigned PROPOUNDING PARTY: Plaintiff, RICHARD ESPINOZA RESPONDING PARTY: Defendant, TOYOTA MOTOR SALES, U.S.A., INC. SET NO.: ONE Defendant, TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”), hereby responds to Plaintiff s Form Interrogatories, Set One. These responses are made specifically subject t0 the General Objections and any specific objection contained within an individual response. So far as TMS is aware, according t0 the information available t0 TMS at the present time, these responses are complete and accurate. TMS reserves the right to object t0 future discovery on the same 1 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 or related matters and does not waive any objection by providing the information reflected in these responses. TMS further reserves the right to object to the admissibility 0f any of these responses 0r the documents produced or related matters, in whole 0r in part, at trial in this action, on any grounds, including, but not limited to, materiality, relevance, and privilege. PREFATORY STATEMENT TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”) is the authorized importer and distributor, in certain geographic areas, 0f Toyota motor vehicles in the continental United States. TMS does not manufacture, design, developmentally test or assemble Toyota motor vehicles in the ordinary course of its business and, therefore, was not the designer, manufacturer 0r assembler of the subject vehicle. TMS does not service Toyota motor vehicles for the general public in the ordinary course of its business. Accordingly, TMS does not have sufficient information or documentation t0 completely and accurately respond t0 many of these interrogatories. GENERAL OBJECTIONS To the extent applicable, the following are incorporated in the response to each individual interrogatory: (a) TMS obj ects generally t0 these interrogatories to the extent they seek information which is not within TMS’ possession. These responses are made on behalf 0fTMS only. TMS objects to this discovery t0 the extent it seeks information from any other entity. (b) TMS objects generally to these interrogatories to the extent they seek information directed towards vehicles, topics and issues beyond the components of the subject vehicle about which Plaintiff alleges in the Complaint 0n the grounds that such interrogatories are overly broad, unduly burdensome, and seek information Which is not relevant to the subject matter of this action and is not reasonably calculated t0 lead to the discovery of admissible evidence. (c) TMS obj ects generally to these interrogatories t0 the extent they seek information Which is unrelated t0 the defect allegations raised by Plaintiff in this action on the grounds that such interrogatories are overly broad, unduly burdensome, and seek information that is not reasonably calculated t0 lead t0 the discovery 0f admissible evidence. 2 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (d) TMS objects generally t0 these interrogatories to the extent they may seek information protected by the attorney-client privilege, the work product doctrine and/or consulting expert privilege. (e) TMS objects generally to these interrogatories t0 the extent they may seek competitively sensitive 0r trade secret materials. (f) TMS objects generally as its investigation and discovery are ongoing and not complete. Therefore, these responses are limited t0 the information presently available and TMS reserves its right t0 conduct further investigation and discovery. TMS specifically reserves the right to present subsequently discovered facts or evidence at trial. RESPONSES TO FORM INTERROGATORIES, SET ONE FORM INTERROGATORY NO. 1.1: State the name, ADDRESS, telephone number, and relationship to you of each PERSON who prepared 0r assisted in the preparation 0f the responses t0 these interrogatories. (D0 not identifi/ anyone who simply typed 0r reproduced the responses.) RESPONSE: Subj ect t0 the below obj ections, TMS is a corporate Defendant. As such, these responses were not prepared by any one person 0r identifiable group 0f persons. These responses were prepared with the documents currently available and with the assistance 0fTMS’ legal counsel, Mark W. Skanes, Esq., of ROSEWALDORF LLP, 100 Oceangate, Long Beach, CA 90802, (5 18) 869-9200. An authorized agent 0fTMS verified these responses. This interrogatory is objected to on the grounds that it is overbroad, burdensome and oppressive. In addition, it constitutes an unreasonable invasion 0fprivacy and calls for information irrelevant to the subj ect matter 0f this action. FORM INTERROGATORY NO. 3.1: Are you a corporation? If so, state: (a) the name stated in the current articles of incorporation; (b) all other names used by the corporation during the past 10 years and the dates each was used; 3 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (c) the date and place 0f incorporation; (d) the ADDRESS of the principal place of business; and (e) Whether you are qualified to do business in California. RESPONSE: Subject to the below objections, yes. (a) Toyota Motor Sales, U.S.A., Inc. (b) None. (c) 10/3 1/ 1 957; California. (d) 6565 Headquarters Drive, Plano, Texas 75024. (e) Yes. This interrogatory is objected to on the grounds that it is overbroad, burdensome and oppressive. In addition, it calls for information irrelevant to the subj ect matter of this action. FORM INTERROGATORY NO. 3.3: Are you a limited liability company? If so, state: (a) the name stated in the current articles of organization; (b) all other names used by the company during the past 10 years and the date each was used. (c) the date and place of filing of the articles 0f organization; (d) the ADDRESS of the principal place of business; and (e) Whether you are qualified t0 d0 business in California. RESPONSE: N0 FORM INTERROGATORY NO. 3.6: Have you done business under a fictitious name during the past 10 years? If so, for each fictitious name state: (a) the name; (b) the dates each was used; (c) the state and county of each fictitious name filing; and 4 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (d) the ADDRESS of the principal place 0f business. RESPONSE: Subj ect t0 and Without waiving the below objections, TMS has cause t0 conduct business under fictitious names for a variety 0f reasons. Most, if not all, 0f these reasons have nothing to do with the claims raised in this action. As it would be unduly burdensome for TMS to identify each fictitious name under which it has conducted business for the past 10 years, TMS asks plaintiff t0 narrow their request if they have a reason related to the issues in this lawsuit for requesting this information. Objection. This interrogatory is overly broad and irrelevant. Moreover, the interrogatory is not reasonably calculated t0 lead to the discovery of admissible evidence. FORM INTERROGATORY NO. 3.7: Within the past five years has any public entity registered or licensed your business? If so, for each license or registration: (a) identify the license 0r registration; (b) state the name of the public entity; and (c) state the dates of issuance and expiration. RESPONSE: Subject to and without waiving the below objections, TMS has been licensed t0 do business in California since 1957. Objection. This interrogatory is vague, ambiguous, unintelligible, and overbroad. Moreover, the interrogatory in not reasonably calculated t0 lead t0 the discovery 0f admissible evidence. FORM INTERROGATORY NO. 4.1: At the time of the INCIDENT, was there in effect any policy of insurance through Which you were or might be insured in any manner (for example, primary, pro-rata or excess liability coverage 0r medical expense coverage) for the damages, claims 0r actions that have arisen out 0f the INCIDENT? If so, for each policy state: (a) the kind of coverage; (b) the name and ADDRESS of the insurance company; 5 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (c) the name, ADDRESS, and telephone number 0f each named insured; (d) the policy number; (e) the limits of coverage for each type of coverage contained in the policy; (f) whether any reservation of rights or controversy 0r coverage dispute exists between you and the insurance company; and (g) the name, ADDRESS, and telephone number of the custodian 0f the policy. RESPONSE: Subject to the below objections, TMS is self-insured and has insurance coverage sufficient to cover any reasonable judgment Which might be entered in this case. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and unintelligible with respect t0 the term “INCIDENT.” In addition, the interrogatory seeks information that is irrelevant t0 the issues raised in the lawsuit and is not reasonably calculated to lead t0 the discovery 0f admissible evidence. FORM INTERROGATORY NO. 4.2: Are you self-insured under any statute for the damages, claims 0r actions that have arisen out of the INCIDENT? If so, specify the statute. RESPONSE: Subject to the below objections, see Response t0 Form Interrogatory No. 4. 1. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and unintelligible with respect t0 the term “INCIDENT.” In addition, the interrogatory seeks information that is irrelevant t0 the issues raised in the lawsuit and is not reasonably calculated to lead t0 the discovery 0f admissible evidence. FORM INTERROGATORY NO. 12.1: State the name, ADDRESS, and telephone number of each individual: (a) Who witnessed the INCIDENT or the events occurring immediately before or after the INCIDENT; (b) Who made any statement at the scene 0f the INCIDENT; 6 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (c) Who heard any statements made about the INCIDENT by any individual at the scene; and (d) Who YOU OR ANYONE ACTING ON YOUR BEHALF claim has knowledge 0f the INCIDENT (except for expert Witnesses covered by Code of Civil Procedure section 2034). RESPONSE: T0 the extent Plaintiff seeks information concerning repairs made to the subj ect vehicle and subject t0 the below objections, pursuant t0 Code 0f Civil Procedure Section 2030.230, TMS identifies relevant documents produced in response to Plaintiff” s Request for Production 0fDocuments, Set One, as though fully set forth herein. Objection: The definition of “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is overbroad, burdensome and oppressive. Further, the interrogatory violates the attorney-client, work product and/or consulting expert privileges. FORM INTERROGATORY NO. 12.2: Have YOU OR ANYONE ACTING ON YOUR BEHALF interviewed any individual concerning the INCIDENT? If so, for each individual state: (a) the name, ADDRESS, and telephone number 0f the individual interviewed; (b) the date 0f the interview; and (c) the name, ADDRESS, and telephone number of the PERSON Who conducted the interview. RESPONSE: Objection. The definition of “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is objected t0 0n the grounds that it is overbroad, unduly burdensome and oppressive, and seeks information equally available to Plaintiff. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The interrogatory constitutes an unreasonable invasion of privacy. /// /// 7 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 FORM INTERROGATORY NO. 12.3: Have YOU OR ANYONE ACTING ON YOUR BEHALF obtained a written 0r recorded statement from any individual concerning the INCIDENT? If so, for each statement state: (a) the name, ADDRESS, and telephone number 0f the individual from whom the statement was obtained; (b) the name, ADDRESS, and telephone number of the individual Who obtained the statement; (c) the date the statement was obtained; and (d) the name, ADDRESS, and telephone number of each PERSON Who has the original statement or a copy. RESPONSE: Assuming that Plaintiff is referring t0 written or recorded statements concerning his complaints With the subj ect vehicle and, subj ect t0 and Without waiving the below objections, pursuant to Code 0f Civil Procedure section 2030.230, TMS identifies those relevant documents produced in response to Plaintiff’ s Request for Production ofDocuments, Set One, as though fillly set forth herein which includes the Case Activity Reports, Roadside Assistance, TAS Cases and service records in TMS’ possession relating t0 the subject vehicle. Objection: The definition of “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is objected to as it is overbroad, unduly burdensome and oppressive. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The interrogatory constitutes an unreasonable invasion 0f privacy. FORM INTERROGATORY NO. 12.4: D0 YOU OR ANYONE ACTING ON YOUR BEHALF know 0f any photographs, films, or Videotapes depicting any place, obj ect 0r individual concerning the INCIDENT 0r plaintiff’ s injuries? If so, state: (a) the number of photographs 0r feet 0f film or Videotape; (b) the places, obj ects, or persons photographed, filmed 0r videotaped; 8 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (c) the date the photographs, films 0r Videotapes were taken; (d) the name, ADDRESS and telephone number of the individual taking the photographs, films or Videotapes; and (e) the name, ADDRESS, and telephone number of each PERSON Who has the original 0r a copy of the photographs, films, or Videotapes. RESPONSE: Assuming that Plaintiff is referring t0 photographs, films or Videotape concerning his complaints with the subj ect vehicle and, subj ect to and without waiving the below objections, pursuant t0 Code of Civil Procedure section 2030.230, TMS identifies those relevant documents produced in response t0 Plaintiff s Request for Production 0f Documents, Set One, as though fully set forth herein. Objection: The definition of “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is objected t0 as it is overbroad, unduly burdensome and oppressive. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The interrogatory constitutes an unreasonable invasion 0f privacy. FORM INTERROGATORY NO. 12.5: Do YOU OR ANYONE ACTING ON YOUR BEHALF know 0f any diagram, reproduction, 0r model of any place or thing (except for items developed by expert witnesses covered by Code of Civil Procedure section 2034.210 - 2034.3 10) concerning the INCIDENT? If so, for each item state: (a) the type (i.e., diagram, reproduction or model); (b) the subj ect matter; and (c) the name, ADDRESS, and telephone number of each PERSON Who has it. RESPONSE: Subject to the below objections, n0. Objection: The definition of “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is objected to on the grounds that it is overbroad, burdensome and oppressive. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The interrogatory constitutes an unreasonable invasion 0f privacy and 9 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 violates Code 0f Civil Procedure Section 2034.210 et seq. FORM INTERROGATORY NO. 12.6: Was a report made by any PERSON concerning the INCIDENT? If so, state: (a) the name, title, identification number and employer 0f the PERSON Who made the report; (b) the date and type of report made; (c) the name, ADDRESS, and telephone number of the PERSON for Whom the report was made; and (d) the name, ADDRESS, and telephone number of each PERSON Who has the original or a copy 0f the report. RESPONSE: Subject to the below objections, pursuant t0 Code 0f Civil Procedure Section 2030.230, TMS identifies relevant documents produced in response t0 Plaintiff s Request for Production 0fDocuments, Set One, as though fully set forth herein. Objection: The definition of “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is objected to on the grounds that it is overbroad, burdensome and oppressive. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The interrogatory constitutes an unreasonable invasion of privacy and violates Code 0f Civil Procedure Section 2034.210 et seq. FORM INTERROGATORY NO. 12.7: Have YOU OR ANYONE ACTING ON YOUR BEHALF inspected the scene of the INCIDENT? If so, for each inspection state: (a) the name, ADDRESS, and telephone number of the individual making the inspection (except for expert Witnesses covered by Code of Civil Procedure section 2034.210 - 2034.3 10); and (b) the date of the inspection. /// /// 10 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESPONSE: Subject to the below objections, n0. Objection: The definition of “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is objected to on the grounds that it is overbroad, burdensome and oppressive. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The interrogatory constitutes an unreasonable invasion of privacy and violates Code 0f Civil Procedure Section 2034.210 et seq. FORM INTERROGATORY NO. 13.1: Have YOU OR ANYONE ACTING ON YOUR BEHALF conducted surveillance of any individual involved in the INCIDENT or any party t0 this action? If so, for each surveillance state: (a) the name, ADDRESS, and telephone number of the individual 0r party; (b) the time, date and place of the surveillance; (c) the name, ADDRESS, and telephone number 0f the individual Who conducted the surveillance; and (d) the name, ADDRESS, and telephone number of each PERSON Who has the original or a copy 0f any surveillance photograph, film, or Videotape. RESPONSE: Subject t0 and Without waiving the below objections, TMS is not aware of any surveillance having been conducted in this action. Investigation and discovery are continuing. Objection: The definition of “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory violates the attorney-client, work-product and/or consulting expert privileges. FORM INTERROGATORY NO. 13.2: Has a written report been prepared on the surveillance? If so, for each written report state: (a) the title; (b) the date; 11 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (c) the name, ADDRESS, and telephone number of the individual Who prepared the report; and (d) the name, ADDRESS, and telephone number of each PERSON Who has the original or a copy. RESPONSE: Not Applicable FORM INTERROGATORY NO. 14.1: Do YOU OR ANYONE ACTING ON YOUR BEHALF contend that any PERSON involved in the INCIDENT violated any statute, ordinance, or regulation and that the Violation was a legal (proximate) cause 0f the INCIDENT? If so, identify the name, ADDRESS, and the telephone number 0f each PERSON and the statute, ordinance 0r regulation that was violated. RESPONSE: This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and unintelligible with respect t0 the term “INCIDENT.” In addition, the interrogatory is objected t0 on the grounds that it is overbroad, burdensome and oppressive. Further, the interrogatory violates the attorney- client, attorney work product and consulting expert privileges. FORM INTERROGATORY NO. 14.2: Was any PERSON cited or charged With a Violation of any statute, ordinance or regulation as a result of this INCIDENT? If so, for each PERSON state: (a) the name, ADDRESS, and telephone number of the PERSON; (b) the statute, ordinance 0r regulation allegedly violated; (c) Whether the PERSON entered a plea in response t0 the citation or charge and, if so, the plea entered; and (d) the name and ADDRESS of the court 0r administrative agency, names of the parties, and case number. /// /// 12 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESPONSE: Subject to the below objections, n0. This interrogatory is objected to 0n the grounds that it is vague, ambiguous and unintelligible with respect to the term “INCIDENT.” In addition, the interrogatory is objected to 0n the grounds that it is overbroad, burdensome and oppressive. Further, the interrogatory violates the attorney-client, attorney work product and consulting expert privileges. This interrogatory calls for information equally available to Plaintiff. Moreover, the interrogatory constitutes an unreasonable invasion 0f privacy. FORM INTERROGATORY NO. 15.1: Identify each denial of a material allegation and each special or affirmative defense in your pleadings and for each: (a) state all facts upon which you base the denial 0r special 0r affirmative defense; (b) state the names, ADDRESSES, and telephone numbers of all PERSONS who have knowledge 0f those facts; and (c) identify all DOCUMENTS and other tangible things that support your denial or special 0r affirmative defense, and state the name, ADDRESS, and telephone number 0f the PERSON who has each DOCUMENT. RESPONSE: Subj ect t0 the below objections, TMS’ affirmative defenses were pled 0n advice of counsel and/or t0 avoid a waiver 0f any applicable defenses. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time to state all facts upon which TMS bases its denials and affirmative defenses. Further, documents and the identities 0f persons with knowledge 01’ facts supporting TMS’ denials and affirmative defenses are not completely known at this time. Some 01‘ these witnesses may include experts. Additional investigation and discovery are necessary before the referenced facts, documents and persons can be fillly ascertained and provided. Notwithstanding the foregoing, TMS responds: First Affirmative Defense (Failure to State a Cause of Action): /// 13 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (a) (b) (C) Second Affirmative Defense (Mitigation): (a) (b) (C) Third Affirmative Defense (Statutes 0f Limitation): (a) (b) (C) Fourth Affirmative Defense (Misuse of Subject Vehicle): (a) (b) DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM TMS’ First Affirmative Defense is a legal defense based solely 0n the applicable law, allegations in the Complaint, filing dates, etc., and is intended t0 preserve such defense for trial. As such, there are no extrinsic facts, Witnesses, 0r documents supporting it. However discovery is continuing and TMS reserves the right to supplement this response after additional information is obtained. Not applicable. Not applicable. Plaintiff alleges that the condition of the subject vehicle was defective and/or impaired its use, value 0r safety. T0 the extent that Plaintiff could have taken measures to mitigate this alleged impairment, Plaintiffwas obligated t0 do so. TMS identifies Richard Espinoza TMS is unaware 0f documents at this time; however, discovery is continuing and TMS reserves the right to supplement this response after additional information is obtained. TMS’ Third Affirmative Defense is a legal defense based solely 0n the applicable law, allegations in the Complaint, filing dates, etc., and is intended t0 preserve such defense for trial. As such, there are no extrinsic facts, Witnesses, 0r documents supporting it. However discovery is continuing and TMS reserves the right to supplement this response after additional information is obtained. Not applicable. Not applicable. TMS is unaware of facts, Witnesses, or documents at this time; however, discovery is continuing and TMS reserves the right t0 supplement this response after additional information is obtained. Not applicable. 14 INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (c) Not applicable. Fifth Affirmative Defense (Alteration of Subject Vehicle): (a) TMS is unaware of facts, Witnesses, or documents at this time; however, discovery is continuing and TMS reserves the right t0 supplement this response after additional information is obtained. (b) Not applicable. (c) Not applicable. Sixth Affirmative Defense (Disclaimer): (a) Any disclaimers are found in the New Vehicle Limited Warranty. (b) The documents speak for themselves. (c) TMS identifies the New Vehicle Limited Warranty, which TMS is informed and believes is in Plaintiff” s possession and is available at t0y0ta.com. Seventh Affirmative Defense (Failure t0 Comply With Statutory Requirements): (a) Plaintiff failed to use TMS’ arbitration program through the California Dispute Settlement Program before filing suit. (b) TMS identifies Richard Espinoza (c) TMS identifies its Arbitration Certification set forth in Exhibit “A” to TMS’ Responses t0 Request for Production. Other responsive documents are available at www.ncdsusa.org and in the glovebox materials Which TMS is informed and believes are in Plaintiff s possession. TMS also identifies the Song-Beverly Consumer Warranty Act, which is publicly available. Eighth Affirmative Defense (Not Intended Use): (a) TMS is unaware of facts, witnesses, or documents at this time; however, discovery is continuing and TMS reserves the right t0 supplement this response after additional information is obtained. (b) Not applicable. (c) Not applicable. 15 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Ninth Affirmative Defense (Failure to Perform Maintenance): (a) (b) (C) TMS is unaware of facts, witnesses, or documents at this time; however, discovery is continuing and TMS reserves the right t0 supplement this response after additional information is obtained. Not applicable. Not applicable. Tenth Affirmative Defense (No Consequential Damages): (a) (b) (C) Plaintiff is precluded from recovering consequential damages under the terms 0fTMS’ New Vehicle Limited Warranty and the law applicable t0 this case, including the Song- Beverly Consumer Warranty Act. TMS identifies Richard Espinoza TMS identifies the New Vehicle Limited Warranty and the Song-Beverly Consumer Warranty Act. Eleventh Affirmative Defense (Privity): (a) (b) (C) TMS is unaware of facts, Witnesses, or documents at this time; however, discovery is continuing and TMS reserves the right t0 supplement this response after additional information is obtained. Not applicable. Not applicable. Twelfth Affirmative Defense (Release): (a) (b) (C) TMS is unaware of facts, Witnesses, or documents at this time; however, discovery is continuing and TMS reserves the right t0 supplement this response after additional information is obtained. Not applicable. Not applicable. Thirteenth Affirmative Defense (Qualified Third-Party Dispute Resolution): /// 16 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (a) Plaintiff failed t0 use TMS’ arbitration program through the California Dispute Settlement Program before filing suit and is therefore, barred from pursuing certain rights/remedies including, but not limited t0, certain claims under the Song-Beverly Consumer Warranty Act. (b) TMS identifies Richard Espinoza (c) TMS identifies its Arbitration Certification set forth in Exhibit “A” t0 TMS’ Responses t0 Request for Production. Other responsive documents are available at www.ncdsusa.org and in the glovebox materials which TMS is informed and believes are in Plaintiff s possession. TMS also identifies the Song-Beverly Consumer Warranty Act, Which is publicly available Fourteenth Affirmative Defense (Reservation of Rights): (a) TMS’ Fourteenth Affirmative Defense is a legal defense based solely on the applicable law, allegations in the Complaint, filing dates, etc., and is intended to preserve such defense for trial. As such, there are no extrinsic facts, witnesses, 0r documents supporting it. However, discovery is continuing and TMS reserves the right t0 supplement this response after additional information is obtained. (a) Not applicable. (b) Not applicable. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous, overbroad, burdensome and oppressive. In addition, the interrogatory violates the attorney-client, work product and/or consulting expert privileges. Further, the interrogatory constitutes an unreasonable invasion of privacy. FORM INTERROGATORY NO. 17.1: Is your response to each request for admission served with these interrogatories an unqualified admission? If not, for each response that is not an unqualified admission: (a) State the number of the request; (b) State all facts upon Which you base your response; 17 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (c) State the names, ADDRESSES, and telephone numbers 0f all PERSONS Who have knowledge of those facts; and (d) Identify all DOCUMENTS and other tangible things that support your response and state the name, ADDRESS, and telephone number 0f the PERSON Who has each DOCUMENT or thing. RESPONSE: (a) 2 (b-d) TMS does not manufacture Toyota motor vehicles in the ordinary course of its business and, therefore, was not the manufacturer of the subj ect vehicle. (a) 7, 8, 9 and 10 (b) Plaintiff delivered the subject vehicle to TMS’ authorized dealership with various complaints. TMS believes that the subject vehicle has been repaired Within a reasonable number of attempts and does not have a nonconformity. Further, pursuant to Code 0f Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, DTC History, TAS Case, the Case Activity Report, Roadside Assistance, Warranty Claim History and Service Records produced in response to Plaintiff s Request for Production of Documents, Set One, as though fully set forth herein. (c) TMS identifies Richard Espinoza and Maita Toyota 0f Sacramento. (d) TMS identifies the Vehicle Detail, Service Lane, DTC History, TAS Case, Case Activity Report, Roadside Assistance, Warranty Claim History, and Service Records produced in response t0 Plaintiff’s Request for Production 0f Documents, Set One, as though fillly set forth herein. (a) 11, 12, 13 and 14 (b) Plaintiff delivered the subject vehicle to TMS’ authorized dealership With various complaints. TMS believes that the subj ect vehicle has been repaired Within a reasonable number 0f attempts and does not have a nonconformity. Plaintiff did not request a buyback 0r replacement. TMS did not offer t0 repurchase pre-litigation the subject 18 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 vehicle and contends that there was n0 legal or factual obligation t0 do so. Further, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, DTC History, TAS Case, Case Activity Report, Roadside Assistance, Warranty Claim History and Service Records produced in response to Plaintiff s Request for Production 0f Documents, Set One, as though fully set forth herein. (c) TMS identifies Richard Espinoza and Maita Toyota of Sacramento. (d) TMS identifies the Vehicle Detail, Service Lane, DTC History, TAS Case, the Case Activity Report and Service Records produced in response t0 Plaintiff” s Request for Production of Documents, Set One. In addition, TMS identifies the New Vehicle Limited Warranty, which TMS is informed and believes is in Plaintiff s possession, and the Song-Beverly Consumer Warranty Act, which is publicly available. TMS personnel and authorized dealerships also have access to the glove box materials, which TMS is informed and believes are already in Plaintiff s possession. FORM INTERROGATORY NO. 50.1: For each agreement alleged in the pleadings: (a) identify each DOCUMENT that is part 0f the agreement and for each state the name, ADDRESS, and telephone number of each PERSON Who has the DOCUMENT; (b) state each part 0f the agreement not in writing, the name, ADDRESS, and telephone number of each PERSON agreeing to that provision, and the date that part of the agreement was made; (c) identify all DOCUMENTS that evidence any part of the agreement not in writing and f01 each state the name, ADDRESS, and telephone number 0f each PERSON Who has the DOCUMENT; (d) identify all DOCUMENTS that are part of any modification to the agreement, and for each state the name, ADDRESS, and telephone number of each PERSON who has the DOCUMENT; (e) state each modification not in writing, the date, and the name, ADDRESS, and telephone number of each PERSON agreeing to the modification, and the date the modification was made; 19 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (f) identify all DOCUMENTS that evidence any modification of the agreement not in writing and for each state the name, ADDRESS, and telephone number 0f each PERSON who has the DOCUMENT. RESPONSE: Subj ect to the below objections, the only written “agreement” alleged in the pleadings is a lease and/or purchase agreement between Plaintiff, Richard Espinoza and an unidentified entity. The only other “agreement” applicable in this case is the New Vehicle Limited Warranty provided by TMS at the time of the purchase 0f the subj ect vehicle. Plaintiff has copies of both documents. Discovery and investigation continue. This interrogatory is objected t0 0n the grounds that it is vague and ambiguous as t0 the undefined word “agreement” as used in connection with this lawsuit. Further, this interrogatory is over broad, burdensome, oppressive, and seeks information equally available to Plaintiff. FORM INTERROGATORY NO. 50.2: Was there a breach 0f any agreement alleged in the pleadings? If so, for each breach describe and give the date of every act or omission that you claim is the breach 0f the agreement. RESPONSE: Subj ect to the below obj ections, TMS did not breach its New Vehicle Limited Warranty, and has not alleged a breach of an agreement in any pleading. However, TMS reserves the right t0 do so should discovery reveal a need for a breach 0f contract cause 0f action against Plaintiff or third parties. Discovery and investigation continue. This interrogatory is objected t0 0n the grounds that it is vague and ambiguous as t0 the undefined word “agreement” as used in connection with this lawsuit. FORM INTERROGATORY NO. 50.3: Was performance of any agreement alleged in the pleadings excused? If so, identify each agreement excused and state Why performance was excused. /// /// 20 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESPONSE: Subject to the below objections, n0. This interrogatory is objected t0 0n the grounds that it is vague and ambiguous as t0 the undefined word “agreement” as used in connection with this lawsuit. FORM INTERROGATORY NO. 50.4: Was any agreement alleged in the pleadings terminated by mutual agreement, release, accord and satisfaction, or novation? If so, identify each agreement terminated, the date of termination, and the basis of the termination. RESPONSE: Subject t0 the below objections, no. This interrogatory is objected to on the grounds that it is vague and ambiguous as to the undefined word “agreement” as used in connection With this lawsuit. FORM INTERROGATORY NO. 50.5: Is any agreement alleged in the pleadings unenforceable? If so, identify each unenforceable agreement and state why it is unenforceable. RESPONSE: Subject t0 the below objections, the New Vehicle Limited Warranty provided by TMS may be unenforceable t0 the extent that Plaintiffmodified/altered/misused/failed to maintain the subj ect vehicle. This interrogatory is objected t0 0n the grounds that it is vague and ambiguous as t0 the undefined word “agreement” as used in connection with this lawsuit. FORM INTERROGATORY NO. 50.6: Is any agreement alleged in the pleadings ambiguous? If so, identify each ambiguous agreement and state why it is ambiguous. RESPONSE: Objection. This interrogatory is vague and ambiguous as t0 the undefined word “agreement” as used in connection with this lawsuit. /// 21 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE M&UJN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Dated: February 24, 2021 ROSEWALDORF LLP 7/ Michael J. Gregg Mark W. Skanes Jonathan T. Martinez Attorneys for Defendants, TOYOTA MOTOR SALES, U.S.A., INC. 22 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE VERIFICATION STATE OF TEXAS ) ) COLLIN COUNTY ) I, CAROL KIKUMA, say as follows: I am Senior Manager, Mobility, Tax Flaming, Toyota Motor North America, Inc. ("TMNA"). I have read Defendant, Toyota Motor Sales, U.S.A., Inc.’s, Response to Plaintiff’s Form Interrogatories, Set One, in the case entitled, Richard Espinoza v. Toyota Motor Sales, USA, Inc. I am authorized t0 make this Verification for and 0n behalf of Toyota Motor Sales, U.S.A., Inc. (“TMS”). I am informed and believe that the contents thereof are true and correct. My information and belief are based on the statements, reports, and records of other employees ofTMS and TMNA upon whom I customarily rely. I declare under penalty 0f perjury under the laws 0f the State 0f California that the foregoing is true and correct. Executed on this 22”” day of Feérad'ayr, 2021, at Plano, Texas. fma 264W CAROL KIKUMA M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PROOF OF SERVICE Richard Espinoza v. Toyota Motor Sales, U.S.A., Ina, and Does One through Twenty, Santa Clara County Superior Court, Case N0. 20CV373787 I, the undersigned, am over the age of 18 and am not a party to the within action. My business address is 100 Oceangate, Suite 300, Long Beach, CA 90802. On the date below, I served the following document(s) described as: DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE T0 the following party or parties in this matter: Kevin Faulk, Esq. Attorneysfor Plaintiff Law Offices of Kevin Faulk 530 Lawrence Expy., #361 Sunnyvale, California 94085 Tel: (408) 599-3277 Fax: (408) 800-4046 E-MaiI:MW Martin Anderson, Esq. Anderson Law Firm 2070 N. Tustin Ave. Santa Ana, California 92705 Email: firm(a)andersonlaw.net DBY PERSONAL SERVICE: I caused the foregoing document(s) to be personally delivered to the above addressee(s) by One Legal, LLC Via a registered process server pursuant to C.C.P. § 101 1. D BY U.S. MAIL: By enclosing the foregoing document(s) in a sealed envelope to the addressee(s) above and, under the firm’s ordinary course 0f business, placing said envelope(s) for pick-up and mailing pursuant t0 C.C.P. § 1013. I am readily familiar with the firm’s practice for collection and processing of outgoing mail. Under that practice, the outgoing mail is deposited with the U.S. Postal Service 0n the same day as collected, With postage fully prepaid. D BY OVERNIGHT DELIVERY: I enclosed the foregoing documents in a sealed envelope or package to the addressee(s) listed above and placed said envelope 0r package for pick-up for overnight delivery Via UPS under the firm’s ordinary course of business. I am familiar with the firm’s practice of collecting and processing documents for overnight delivery Via UPS. Under that practice, the envelope 0r package would be deposited for pick up by an authorized UPS courier or driver that same day and delivered t0 the addressee(s) the following business day pursuant t0 C.C.P. § 1013. BY ELECTRONIC SERVICE/EMAIL: I electronically filed the document(s) with this Court using the Court’s designated electronic filing service provider, which sent notification of that filing to the person(s) listed above to accept service by electronic transmission, and/or I caused the document(s) to be transmitted Via electronic mail t0 the addressees as listed above pursuant t0 C.C.P. § 1010.6 and 1013(g), Cal. Rule 0f Court 2.25 1, and/or agreement or stipulation between the parties. I declare under penalty 0f perjury under the laws of the State of California, that the foregoing is true and correct. Dated: February 24, 2021 ClaireWaldA/ogdx Claire Waldvogel PROOF OF SERVICE EXHIBIT D UIAUJN \OOONO 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Michael J. Gregg (SBN 321765) Mark W. Skanes (SBN 322072) Jonathan T. Martinez (SBN 3 14228) ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, California 90802 Telephone: (5 1 8) 869-9200 Facsimile: (518) 869-3334 Email: mgregg@rosewaldorf.com mskanes@rosewald0rf.com imafiinez®rosewaldorf.com Attorneys for Defendant, TOYOTA MOTOR SALES U.S.A., INC. SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF SANTA CLARA Richard Espinoza, Case No.2 20CV373787 Assigned for all purposes to: Plaintiff, Hon. Laurie Mikkelson, Dept. 6 V. DEFENDANT TOYOTA MOTOR SALES U.S.A., INC.’S RESPONSES TO Toyota Motor Sales U.S.A., Inc., and Does PLAINTIFF’S REQUESTS FOR One through Twenty, ADMISSIONS, SET ONE Complaint: November 19, 2020 Defendant. Trial: Unassigned PROPOUNDING PARTY: Plaintiff, RICHARD ESPINOZA RESPONDING PARTY: Defendant, TOYOTA MOTOR SALES, U.S.A., INC. SET NO.: ONE Defendant, TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”), hereby responds to Plaintiff s Requests for Admission, Set One. These responses are made specifically subj ect t0 the General Objections and any specific obj ection contained within an individual response. So far as TMS is aware, according to the information available to TMS at the present time, these responses are complete and accurate. TMS reserves the right to object t0 future discovery on the same 1 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR ADMISSIONS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 or related matters and does not waive any objection by providing the information reflected in these responses. TMS further reserves the right to object to the admissibility 0f any of these responses 0r the documents produced or related matters, in whole 0r in part, at trial in this action, on any grounds, including, but not limited to, materiality, relevance, and privilege. PREFATORY STATEMENT TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”) is the authorized importer and distributor, in certain geographic areas, 0f Toyota motor vehicles in the continental United States. TMS does not manufacture, design, developmentally test or assemble Toyota motor vehicles in the ordinary course of its business and, therefore, was not the designer, manufacturer 0r assembler of the subject vehicle. TMS does not service Toyota motor vehicles for the general public in the ordinary course of its business. Accordingly, TMS does not have sufficient information or documentation t0 completely and accurately respond t0 many of these requests. GENERAL OBJECTIONS To the extent applicable, the following are incorporated in the response to each individual request: (a) TMS objects generally t0 these requests t0 the extent they seek information Which is not within TMS’ possession. These responses are made 0n behalf of TMS only. TMS objects t0 this discovery t0 the extent it seeks information from any other entity. (b) TMS objects generally to these requests to the extent they seek information directed towards vehicles, topics and issues beyond the components of the subj ect vehicle about which Plaintiff alleges in the Complaint on the grounds that such requests are overly broad, unduly burdensome, and seek information which is not relevant to the subj ect matter ofthis action and is not reasonably calculated to lead t0 the discovery of admissible evidence. (c) TMS objects generally t0 these requests to the extent they seek information Which is unrelated to the defect allegations raised by Plaintiff in this action on the grounds that such requests are overly broad, unduly burdensome, and seek information that is not reasonably calculated t0 lead t0 the discovery of admissible evidence. 2 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR ADMISSIONS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (d) TMS objects generally t0 these requests to the extent they may seek information protected by the attorney-client privilege, the work product doctrine and/or consulting expert privilege. (e) TMS objects generally t0 these requests t0 the extent they may seek competitively sensitive 0r trade secret materials. (f) TMS objects generally as its investigation and discovery are ongoing and not complete. Therefore, these responses are limited t0 the information presently available and TMS reserves its right t0 conduct further investigation and discovery. TMS specifically reserves the right to present subsequently discovered facts or evidence at trial. RESPONSES TO REQUESTS FOR ADMISSIONS, SET ONE REQUEST FOR ADMISSION NO. 1: In September 2020, Plaintiff purchased the VEHICLE from YOUR authorized dealership. (As used in each 0f these requests, the following words, When used in all CAPITALS, have the following meaning: “YOU” and “YOUR” means each named person t0 whom this request is directed, and its agents, representatives, or employees. “PLAINTIFF” means every person named as a Plaintiff in the caption of the operative Complaint 0n file in this action and anyone acting 0n his behalf. “VEHICLE” means the 2020 Toyota Tacoma that is the subject 0f this action. “PROBLEM” and/or “PROBLEMS” means any defect, problem, condition, complaint 0r other issue reported by PLAINTIFF to YOU or any ofYOUR authorized service and repair facilities concerning the VEHICLE.) RESPONSE: Subject to the below objections, Admit that Plaintiff purchased the vehicle from an authorized Toyota Dealer. TMS objects to this request t0 the extent Plaintiffrequests that TMS admit t0 the truth 0r veracity 0f the definitions contained in the request as same are vague, ambiguous and overbroad. TMS objects t0 the placement 0f definitions Within the body of a Request for Admission as improper. 3 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR ADMISSIONS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 REQUEST FOR ADMISSION NO. 2: YOU manufactured the VEHICLE which is the subject of this action. RESPONSE: Deny REQUEST FOR ADMISSION NO. 3: YOU distributed the VEHICLE which is the subj ect of this action. RESPONSE: Admit REQUEST FOR ADMISSION NO. 4: PLAINTIFF purchased the VEHICLE primarily for personal, family, 0r household purposes. RESPONSE: Subject to the below objections, the information known 0r readily obtainable is insufficient t0 enable TMS t0 admit that Plaintiff purchased the vehicle primarily for personal, family 0r household purposes as plaintiff has not been deposed. This request is objected t0 because it is unduly vague and ambiguous With respect to the undefined words “primarily”, “personal”, “family”, “household” and “purposes”. In addition, the request calls for a legal conclusion and assumes facts not established. REQUEST FOR ADMISSION NO. 5: When PLAINTIFF purchased the VEHICLE, PLAINTIFF received an express written warranty issued by YOU. RESPONSE: Subj ect t0 the below obj ections, admit that TMS provided a New Vehicle Limited Warranty for the subj ect vehicle, the terms 0f which speak for themselves. This request is objected to on the grounds that it is vague, ambiguous and overbroad. REQUEST FOR ADMISSION NO. 6: The express written warranty received by PLAINTIFF from YOU at the time PLAINTIFF purchased the VEHICLE undertook t0 preserve or maintain the utility or the performance of the 4 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR ADMISSIONS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 VEHICLE. RESPONSE: Subj ect t0 the below obj ections, admit that TMS provided a New Vehicle Limited Warranty for the subj ect vehicle, the terms of which speak for themselves. This request is objected to on the grounds that it is vague, ambiguous and overbroad. REQUEST FOR ADMISSION NO. 7: YOU failed t0 conform the VEHICLE t0 the terms of the express written warranty Within a reasonable number 0f attempts. RESPONSE: Subject t0 the below objections, deny. This request is objected to 0n the grounds that it is vague, ambiguous, overbroad and assumes facts Which have not been established. In addition, the request calls for a legal conclusion. REQUEST FOR ADMISSION NO. 8: YOUR authorized service and repair facilities failed to conform the VEHICLE t0 the terms 0f the express written warranty Within a reasonable number 0f attempts. RESPONSE: Subject to the below objections, deny. This request is objected t0 0n the grounds that it is vague, ambiguous, overbroad and assumes facts Which have not been established. In addition, the request calls for a legal conclusion. REQUEST FOR ADMISSION NO. 9: YOUR authorized service and repair facilities did not commence repairs of the PROBLEMS with the VEHICLE Within a reasonable time after PLAINTIFF requested them. RESPONSE: Subject to the below objections, deny. This request is objected t0 0n the grounds that it is vague, ambiguous, overbroad as t0 Plaintiff s definition of“PROBLEMS” and assumes facts which have not been established. In addition, the request calls for a legal conclusion. 5 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR ADMISSIONS, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 REQUEST FOR ADMISSION NO. 10: YOUR authorized service and repair facilities did not repair the PROBLEMS with the VEHICLE Within 30 days after PLAINTIFF requested repairs. RESPONSE: Subject to the below objections, deny. This request is objected to on the grounds that it is vague, ambiguous, overbroad and compound as to Plaintiff s definition of“PROBLEMS,” assumes facts Which have not been established, and calls for speculation. REQUEST FOR ADMISSION NO. 11: YOU did not offer t0 repurchase the VEHICLE from PLAINTIFF RESPONSE: Subject to the below objections, deny that TMS did not offer to repurchase the subject vehicle. This request is objected to 0n the grounds that it is vague, ambiguous and overbroad. In addition, the request calls for a legal conclusion, assumes facts which have not been established and is argumentative. REQUEST FOR ADMISSION NO. 12: YOU did not offer to replace the VEHICLE. RESPONSE: Subject to the below objections, admit that TMS did not offer to replace the subject vehicle. Deny that there was a legal or factual basis to do so. This request is objected t0 on the grounds that it is vague, ambiguous and overbroad. In addition, the request calls for a legal conclusion, assumes facts which have not been established and is argumentative. REQUEST FOR ADMISSION NO. 13: YOU declined PLAINTIFF’S request that YOU repurchase the VEHICLE. /// 6 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR ADMISSIONS, SET ONE M&UJN \OOONO 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESPONSE: Subj ect to the below obj ections, deny that Plaintiff requested that TMS repurchase the vehicle. This request is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In addition, the request calls for a legal conclusion, assumes facts which have not been established and is argumentative. REQUEST FOR ADMISSION N0. 14: With respect t0 PLAINTIFF’S VEHICLE, YOU willfully violated the provisions of Civil Code § 1793.2(d). RESPONSE: Subj ect to the below obj ections, deny. This request is objected t0 on the grounds that it is vague, ambiguous and overbroad. In addition, the request calls for a legal conclusion, assumes facts which have not been established and is argumentative. REQUEST FOR ADMISSION NO. 15: At the time PLAINTIFF purchased the VEHICLE which is the subj ect 0f this action, YOU were aware ofYOUR legal obligations under California’s Song-Beverly Consumer Warranty Act. RESPONSE: Admit Dated: February 24, 2021 ROSEWALDORF LLP Micha J. Gregg Mark W. Skanes Jonathan T. Martinez Attorneys for Defendants, TOYOTA MOTOR SALES, U.S.A., INC. 7 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR ADMISSIONS, SET ONE VERIFICATION STATE OF TEXAS ) ) COLLIN COUNTY ) I, CAROL KIKUMA, say as follows: I am Senior Manager, Mobility, Tax Flaming, Toyota Motor North America, Inc. ("TMNA"). I have read Defendant, Toyota Motor Sales, U.S.A., Inc.’s, Response t0 Plaintiff’s Request for Admissions, Set One, in the case entitled, Richard Espinoza v. Toyota Motor Sales, USA, Inc. I am authorized to make this Verification for and 0n behalf of Toyota Motor Sales, U.S.A., Inc. (“TMS”). I am informed and believe that the contents thereof are true and correct. My information and belief are based 0n the statements, reports, and records 0fother employees ofTMS and TMNA upon whom I customarily rely. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Executed 0n this 22W day 0f Mmm’z, 2021, at Plano, Texas. CAROL KIKUMA M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PROOF OF SERVICE Richard Espinoza v. Toyota Motor Sales, U.S.A., Ina, and Does One through Twenty, Santa Clara County Superior Court, Case N0. 20CV373787 I, the undersigned, am over the age of 18 and am not a party to the within action. My business address is 100 Oceangate, Suite 300, Long Beach, CA 90802. On the date below, I served the following document(s) described as: DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S REQUESTS FOR ADMISSION, SET ONE T0 the following party or parties in this matter: Kevin Faulk, Esq. Attorneysfor Plaintiff Law Offices of Kevin Faulk 530 Lawrence Expy., #361 Sunnyvale, California 94085 Tel: (408) 599-3277 Fax: (408) 800-4046 E-MaiI:MW Martin Anderson, Esq. Anderson Law Firm 2070 N. Tustin Ave. Santa Ana, California 92705 Email: firm(a)andersonlaw.net DBY PERSONAL SERVICE: I caused the foregoing document(s) to be personally delivered to the above addressee(s) by One Legal, LLC Via a registered process server pursuant to C.C.P. § 101 1. D BY U.S. MAIL: By enclosing the foregoing document(s) in a sealed envelope to the addressee(s) above and, under the firm’s ordinary course 0f business, placing said envelope(s) for pick-up and mailing pursuant t0 C.C.P. § 1013. I am readily familiar with the firm’s practice for collection and processing of outgoing mail. Under that practice, the outgoing mail is deposited with the U.S. Postal Service 0n the same day as collected, With postage fully prepaid. D BY OVERNIGHT DELIVERY: I enclosed the foregoing documents in a sealed envelope or package to the addressee(s) listed above and placed said envelope 0r package for pick-up for overnight delivery Via UPS under the firm’s ordinary course of business. I am familiar with the firm’s practice of collecting and processing documents for overnight delivery Via UPS. Under that practice, the envelope 0r package would be deposited for pick up by an authorized UPS courier or driver that same day and delivered t0 the addressee(s) the following business day pursuant t0 C.C.P. § 1013. BY ELECTRONIC SERVICE/EMAIL: I electronically filed the document(s) with this Court using the Court’s designated electronic filing service provider, which sent notification of that filing to the person(s) listed above to accept service by electronic transmission, and/or I caused the document(s) to be transmitted Via electronic mail to the addressees as listed above pursuant to C.C.P. § 1010.6 and 1013(g), Cal. Rule 0f Court 2.25 1, and/or agreement or stipulation between the parties. I declare under penalty 0f perjury under the laws of the State of California, that the foregoing is true and correct. Dated: February 24, 2021 ClaireWaldA/ogdx Claire Waldvogel PROOF OF SERVICE EXHIBIT E UIAUJN \OOONO 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Michael J. Gregg (SBN 321765) Mark W. Skanes (SBN 322072) Jonathan T. Martinez (SBN 3 14228) ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, California 90802 Telephone: (5 1 8) 869-9200 Facsimile: (518) 869-3334 Email: mgregg@rosewaldorf.com mskanes@rosewald0rf.com imafiinez®rosewaldorf.com Attorneys for Defendant, TOYOTA MOTOR SALES U.S.A., INC. SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF SANTA CLARA Richard Espinoza, Case No.2 20CV373787 Assigned for all purposes to: Plaintiff, Hon. Laurie Mikkelson, Dept. 6 V. DEFENDANT TOYOTA MOTOR SALES U.S.A., INC.’S RESPONSES TO Toyota Motor Sales U.S.A., Inc., and Does PLAINTIFF’S SPECIAL One through Twenty, INTERROGATORIES, SET ONE Complaint: November 19, 2020 Defendant. Trial: Unassigned PROPOUNDING PARTY: Plaintiff, RICHARD ESPINOZA RESPONDING PARTY: Defendant, TOYOTA MOTOR SALES, U.S.A., INC. SET NO.: ONE Defendant, TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”), hereby responds to Plaintiff s Special Interrogatories, Set One. These responses are made specifically subj ect t0 the General Objections and any specific objection contained within an individual response. So far as TMS is aware, according t0 the information available t0 TMS at the present time, these responses are complete and accurate. TMS reserves the right to object t0 future discovery on the same 1 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 or related matters and does not waive any objection by providing the information reflected in these responses. TMS further reserves the right to object to the admissibility 0f any 0f these responses 0r the documents produced or related matters, in whole 0r in part, at trial in this action, on any grounds, including, but not limited to, materiality, relevance, and privilege. PREFATORY STATEMENT TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”) is the authorized importer and distributor, in certain geographic areas, 0f Toyota motor vehicles in the continental United States. TMS does not manufacture, design, developmentally test or assemble Toyota motor vehicles in the ordinary course of its business and, therefore, was not the designer, manufacturer 0r assembler of the subject vehicle. TMS does not service Toyota motor vehicles for the general public in the ordinary course of its business. Accordingly, TMS does not have sufficient information or documentation t0 completely and accurately respond t0 many of these interrogatories. GENERAL OBJECTIONS To the extent applicable, the following are incorporated in the response to each individual interrogatory: (a) TMS obj ects generally t0 these interrogatories to the extent they seek information which is not within TMS’ possession. These responses are made on behalf 0fTMS only. TMS objects t0 this discovery t0 the extent it seeks information from any other entity. (b) TMS objects generally to these interrogatories to the extent they seek information directed towards vehicles, topics and issues beyond the components of the subject vehicle about which Plaintiff alleges in the Complaint 0n the grounds that such interrogatories are overly broad, unduly burdensome, and seek information Which is not relevant to the subject matter of this action and is not reasonably calculated t0 lead to the discovery of admissible evidence. (c) TMS obj ects generally to these interrogatories t0 the extent they seek information Which is unrelated t0 the defect allegations raised by Plaintiff in this action on the grounds that such interrogatories are overly broad, unduly burdensome, and seek information that is not reasonably calculated t0 lead t0 the discovery 0f admissible evidence. 2 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (d) TMS objects generally t0 these interrogatories to the extent they may seek information protected by the attorney-client privilege, the work product doctrine and/or consulting expert privilege. (e) TMS objects generally to these interrogatories t0 the extent they may seek competitively sensitive 0r trade secret materials. (f) TMS objects generally as its investigation and discovery are ongoing and not complete. Therefore, these responses are limited t0 the information presently available and TMS reserves its right t0 conduct further investigation and discovery. TMS specifically reserves the right to present subsequently discovered facts or evidence at trial. RESPONSES TO SPECIAL INTERROGATORIES, SET ONE SPECIAL INTERROGATORY NO. 1: State all facts supporting YOUR denial ofany allegations in the Complaint. (For purposes ofthis discovery, the terms “YOU” and “YOUR” mean each named PERSON to Whom this request is directed, and its agents, representatives, and employees. “PERSON” or “PERSONS” means and includes any individual, corporation, organization, association, business, partnership, limited partnership, firm, joint venture, governmental body, agency, governing board, department, division, or any other entity.) RESPONSE: Subject to the below objections, TMS’ denials and affirmative defenses were pled on advice 0fcounsel and/or t0 avoid a waiver 0fany applicable defenses. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time to state all facts upon which TMS bases its denials and affirmative defenses. Further, documents and the identities 0f persons With knowledge 0f facts supporting TMS’ denials and affirmative defenses are not completely known at this time. Some 0f these Witnesses may include experts. Additional investigation and discovery are necessary before the referenced facts, documents and persons can be fully ascertained and provided. Notwithstanding the foregoing, TMS believes that the subject vehicle does not have a nonconformity and has been repaired by an authorized repair facility Within a reasonable number of attempts. In addition, pursuant t0 Code of Civil Procedure Section 2030.230, TMS identifies the Main Vehicle Inquiry, Case Activity Reports, Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC 3 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 History, Roadside Assistance, Arbitration Certification and Sales and Service Records in TMS’ possession produced in response to Plaintiff s Request for Production ofDocuments, Set One, as though fillly set forth herein. In addition, TMS identifies the glove box materials, Which TMS is informed and believes are already in Plaintiff s possession and can also be found at www.toyota.com. This interrogatory is objected to 0n the grounds that violates the attorney-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession of third parties. SPECIAL INTERROGATORY NO. 2: IDENTIFY every PERSON Who has knowledge supporting YOUR denial 0f any allegations in the Complaint. (For purposes of this discovery, the term “IDENTIFY” or “IDENTIFIED,” When used in reference t0 a PERSON, means to state each PERSON’S name, home address, home telephone number, business address, business telephone number, and last known job position.) RESPONSE: Subject t0 the below objections, TMS’ denials and affirmative defenses were pled 0n advice 0f counsel and/or t0 avoid a waiver 0f any applicable defenses. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time to state all facts upon which TMS bases its denials and affirmative defenses. Further, documents and the identities 0f persons with knowledge 0f facts supporting TMS’ denials and affirmative defenses are not completely known at this time. Some ofthese Witnesses may include experts. Additional investigation and discovery are necessary before the referenced facts, documents and persons can be fully ascertained and provided. Notwithstanding the foregoing, TMS believes that the subject vehicle does not have a nonconformity and has been repaired by an authorized repair facility Within a reasonable number of attempts. In addition, pursuant t0 Code of Civil Procedure Section 2030.230, TMS identifies the Main Vehicle Inquiry, Case Activity Reports, Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance, Arbitration Certification and Sales and Service Records in TMS’ possession produced in response to Plaintiff s Request for Production ofDocuments, Set One, as though fillly set forth herein. In addition, TMS identifies the glove box materials, Which TMS is informed and 4 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 believes are already in Plaintiff s possession and can also be found at www.toyota.com. This interrogatory is objected to 0n the grounds that violates the attorney-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession of third parties. SPECIAL INTERROGATORY NO. 3: IDENTIFY every DOCUMENT supporting YOUR denial 0f any allegations in the Complaint. (For purposes 0f this discovery, “DOCUMENT” 0r “DOCUMENTS” means any writing, Whether in physical or electronic form. “IDENTIFY” 0r “IDENTIFIED,” when used in reference t0 aDOCUMENT 0r COMMUNICATION, means t0 state its title or otherwise describe it With sufficient particularity to allow it t0 be requested in a demand for production 0f documents, to IDENTIFY the PERSON who authored the DOCUMENT and/or made the COMMUNICATION, and to IDENTIFY the PERSON who has custody or control 0f it, if applicable. The terms “COMMUNICATION”, “COMMUNICATIONS” or “COMMUNICATED” means any and all letters, e-mails, telephone conversations, messages, faxes, and all other written, oral, and electronic communications and DOCUMENTS.) RESPONSE: Subject to the below objections, TMS’ denials and affirmative defenses were pled on advice 0f counsel and/or t0 avoid a waiver 0f any applicable defenses. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time to identify all documents upon Which TMS bases its denials and affirmative defenses. Further, documents supporting TMS’ denials and affirmative defenses are not completely known at this time. Additional investigation and discovery are necessary before the referenced documents can be fillly ascertained and provided. Notwithstanding the foregoing, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Main Vehicle Inquiry, Case Activity Reports, Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance, Arbitration Certification and Sales and Service Records in TMS’ possession produced in response t0 Plaintiff s Request for Production 0fDocuments, Set One, as though fully set forth herein. In addition, TMS identifies the glove box materials, which TMS is informed and believes are already in Plaintiff’ s possession and can also be found at www.toyota.com. 5 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 This interrogatory is objected t0 on the grounds that violates the attorney-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession of third parties. SPECIAL INTERROGATORY NO. 4: State all facts supporting any affirmative defense alleged by YOU in YOUR Answer. RESPONSE: Subject to the below objections, TMS’ denials and affirmative defenses were pled on advice 0f counsel and/or t0 avoid a waiver 0f any applicable defenses. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time to state all facts upon which TMS bases its denials and affirmative defenses. Further, documents and the identities of persons with knowledge 0f facts supporting TMS’ denials and affirmative defenses are not completely known at this time. Some 0fthese Witnesses may include experts. Additional investigation and discovery are necessary before the referenced facts, documents and persons can be fully ascertained and provided. Notwithstanding the foregoing, TMS believes that the subject vehicle does not have a nonconformity and has been repaired by an authorized repair facility Within a reasonable number 0f attempts. In addition, pursuant to Code 0f Civil Procedure Section 2030.230, TMS identifies the Main Vehicle Inquiry, Case Activity Reports, Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance, Arbitration Certification and Sales and Service Records in TMS’ possession produced in response t0 Plaintiff s Request for Production 0fDocuments, Set One, as though fully set forth herein. In addition, TMS identifies the glove box materials, which TMS is informed and believes are already in Plaintiff’ s possession and can also be found at www.toyota.com. This interrogatory is objected to on the grounds that violates the attorney-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession of third parties. SPECIAL INTERROGATORY NO. 5: IDENTIFY every PERSON who has knowledge supporting any affirmative defense alleged in YOUR Answer. 6 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESPONSE: Subject t0 the below objections, TMS’ denials and affirmative defenses were pled 0n advice 0f counsel and/or t0 avoid a waiver 0f any applicable defenses. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time to state all facts upon which TMS bases its denials and affirmative defenses. Further, documents and the identities 0f persons with knowledge 0f facts supporting TMS’ denials and affirmative defenses are not completely known at this time. Some ofthese Witnesses may include experts. Additional investigation and discovery are necessary before the referenced facts, documents and persons can be fully ascertained and provided. Notwithstanding the foregoing, TMS believes that the subject vehicle does not have a nonconformity and has been repaired by an authorized repair facility Within a reasonable number of attempts. In addition, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Main Vehicle, Inquiry, Case Activity Reports, Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance, Arbitration Certification and Sales and Service Records in TMS’ possession produced in response to Plaintiff s Request for Production ofDocuments, Set One, as though fillly set forth herein. In addition, TMS identifies the glove box materials, Which TMS is informed and believes are already in Plaintiff s possession and can also be found at www.toyota.com. This interrogatory is objected to 0n the grounds that violates the attorney-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession of third parties. SPECIAL INTERROGATORY NO. 6: IDENTIFY every DOCUMENT supporting any affirmative defense alleged in YOUR Answer. RESPONSE: Subject t0 the below objections, TMS’ denials and affirmative defenses were pled 0n advice 0f counsel and/or t0 avoid a waiver 0f any applicable defenses. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time to identify all documents upon which TMS bases its denials and affirmative defenses. Further, documents supporting TMS’ denials and affirmative defenses are not completely known at this time. Additional investigation and discovery are 7 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 necessary before the referenced documents can be fully ascertained and provided. Notwithstanding the foregoing, pursuant t0 Code 0f Civil Procedure Section 2030.230, TMS identifies the Main Vehicle Inquiry, Case Activity Reports, Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance, Arbitration Certification and Sales and Service Records in TMS’ possession produced in response to Plaintiff s Request for Production ofDocuments, Set One, as though fillly set forth herein. In addition, TMS identifies the glove box materials, Which TMS is informed and believes are already in Plaintiff s possession and can also be found at www.toyota.com. This interrogatory is objected to 0n the grounds that violates the attorney-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession of third parties. SPECIAL INTERROGATORY NO. 7: IDENTIFY all ofYOUR employees Who COMMUNICATED with PLAINTIFF regarding the VEHICLE. (For purposes 0f this discovery, the term “VEHICLE” means the 2020 Toyota Tacoma, and any 0f its parts or components, that is the subject 0f this action.) RESPONSE: Subject t0 the below objections, pursuant t0 Code 0f Civil Procedure Section 2030.230, TMS identifies Case Activity Report # 2010062975 produced in response to Plaintiff’s Request for Production of Documents, Set One, as though fillly set forth herein. This interrogatory is objected t0 0n the grounds that it is overbroad, seeks information irrelevant t0 the subject matter 0f this action and is not reasonably calculated t0 lead t0 the discovery of admissible evidence. SPECIAL INTERROGATORY NO. 8: IDENTIFY every request made of YOU or any of YOUR DEALERSHIPS to repair any PROBLEM With the VEHICLE. RESPONSE: Subject t0 the below objections, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Case 8 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Activity Report #2012073675, Roadside Assistance and Service Records in TMS’ possession produced in response t0 Plaintiff” s Request for Production ofDocuments, Set One, as though fully set forth herein. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad as t0 “request” and “problem”. In addition, the interrogatory seeks information equally available to Plaintiff and/or in the possession of third parties. SPECIAL INTERROGATORY NO. 9: IDENTIFY every repair made by YOU 0r any 0f YOUR DEALERSHIPS t0 correct any PROBLEM reported by PLAINTIFF concerning the VEHICLE. (For the purpose of this interrogatory, the following words have the following meanings: “IDENTIFY,” When used in reference t0 a repair, means to describe the repair in as much detail as is known t0 YOU, t0 state the date the repair was made, to IDENTIFY the PERSON who made the repair, and t0 state the total cost YOU paid for the repair.) RESPONSE: Subject to the below objections, pursuant t0 Code 0f Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Case Activity Report #2012073675, Roadside Assistance and Service Records in TMS’ possession produced in response to Plaintiff s Request for Production 0fDocuments, Set One, as though fully set forth herein. This interrogatory is objected to on the grounds that it is vague, ambiguous and overbroad as to “problem.” In addition, the interrogatory seeks information equally available to Plaintiff and/or in the possession 0f third parties. SPECIAL INTERROGATORY NO. 10: If YOU claim that any PROBLEM with the VEHICLE was successfully repaired within a reasonable number of repair attempts, please IDENTIFY each such PROBLEM. RESPONSE: Subject t0 the below objections, pursuant t0 Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Case Activity Report #2012073675, Roadside Assistance and Service Records in TMS’ possession produced in response t0 Plaintiff” s Request for Production ofDocuments, Set One, as though fully set forth herein. 9 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 This interrogatory is objected to 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attomey-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 11: If YOU claim that any PROBLEM with the VEHICLE was successfully repaired within a reasonable number 0f repair attempts, please state the date 0n which the PROBLEM was successfully repaired. RESPONSE: Subject to the below objections, pursuant t0 Code 0f Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Case Activity Report #2012073675, Roadside Assistance and Service Records in TMS’ possession produced in response to Plaintiff s Request for Production 0fDocuments, Set One, as though fully set forth herein. This interrogatory is objected t0 on the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 12: If YOU claim that any PROBLEM with the VEHICLE was successfully repaired Within a reasonable number of repair attempts, please state the number 0f repair attempts that were made before the problem was successfully repaired. RESPONSE: Subject t0 the below objections, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Case Activity Report #2012073675, Roadside Assistance and Service Records in TMS’ possession produced in response t0 Plaintiff” s Request for Production ofDocuments, Set One, as though fully set forth herein. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In 10 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 13: If YOU claim that any PROBLEM with the VEHICLE was not repaired within a reasonable number of repair attempts, please IDENTIFY each such PROBLEM. RESPONSE: Subj ect to the below obj ections, TMS does not claim “that any PROBLEM with the VEHICLE was not repaired Within a reasonable number of repair attempts.” This interrogatory is objected t0 on the grounds that it is vague, ambiguous and overbroad with respect t0 the term “PROBLEM.” In addition, the interrogatory calls for speculation, assumes facts which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney- client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 14: If for any reason, YOU claim that YOU were not obligated under YOUR express warranty t0 repair any particular PROBLEM With the VEHICLE, please IDENTIFY the PROBLEM. RESPONSE: This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. Discovery and investigation continue, as TMS has not had the opportunity to take Plaintiff s deposition and inspect the subj ect vehicle for purposes 0f this lawsuit. SPECIAL INTERROGATORY NO. 15: If, for any reason, YOU claim that YOU were not obligated under YOUR express warranty t0 repair any particular PROBLEM with the VEHICLE, please state all facts that relate to 0r support that claim. /// 11 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESPONSE: This interrogatory is objected t0 on the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. Discovery and investigation continue, as TMS has not had the opportunity t0 take Plaintiff’ s deposition and inspect the subject vehicle for purposes 0f this lawsuit. SPECIAL INTERROGATORY NO. 16: IfYOU claim that any PROBLEM with the VEHICLE was successfully repaired under YOUR express warranty, please IDENTIFY the PROBLEM. RESPONSE: Subject t0 the below objections, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Case Activity Report #2012073675, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance and Service Records in TMS’ possession produced in response to Plaintiff” s Request for Production 0f Documents, Set One, as though fully set forth herein. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 17: IfYOU claim that any PROBLEM with the VEHICLE was successfully repaired under YOUR express warranty please state the date that each such PROBLEM was repaired. RESPONSE: Subject t0 the below objections, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Case Activity Report #2012073675, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance and Service Records in TMS’ possession produced in response to Plaintiff” s Request for Production 0f Documents, Set One, as though fully set forth herein. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In 12 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 18: IfYOU claim that any PROBLEM with the VEHICLE was successfully repaired under YOUR express warranty, please IDENTIFY the PERSON who repaired the PROBLEM. RESPONSE: Subject t0 the below objections, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Case Activity Report #2012073675, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance and Service Records in TMS’ possession produced in response to Plaintiff” s Request for Production 0f Documents, Set One, as though fully set forth herein. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 19: IfYOU claim that any PROBLEM with the VEHICLE was successfully repaired under YOUR express warranty, please explain the specific repair that was performed. RESPONSE: Subject t0 the below objections, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Case Activity Report #2012073675, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance and Service Records in TMS’ possession produced in response to Plaintiff” s Request for Production 0f Documents, Set One, as though fully set forth herein. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. 13 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 SPECIAL INTERROGATORY NO. 20: IDENTIFY every DEALERSHIP who performed any service or repairs 0n the VEHICLE under the express warranty YOU provided 0n the VEHICLE. RESPONSE: Subject t0 the below objections, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Case Activity Report #2012073675, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance and Service Records in TMS’ possession produced in response to Plaintiff” s Request for Production 0f Documents, Set One, as though fully set forth herein. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 21: IDENTIFY every DOCUMENT upon which YOU or any PERSON employed by any DEALERSHIP made any notes concerning PLAINTIFF’S VEHICLE. RESPONSE: Subject t0 the below objections, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance, Case Activity Reports and Service Records in TMS’ possession produced in response t0 Plaintiff s Request for Production of Documents, Set One, as though fully set forth herein. This interrogatory is objected to on the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The request also, seeks the production 0f documents in the possession 0f Plaintiff or third parties. /// /// 14 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 SPECIAL INTERROGATORY NO. 22: IDENTIFY every DOCUMENT which YOU have provided to any of the DEALERSHIPS to Which the VEHICLE was delivered Which describe the policies and procedures by Which the DEALERSHIP may claim or will be compensated for performing warranty repairs. RESPONSE: This request is objected t0 0n the grounds that it is vague, ambiguous, burdensome and oppressive. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks the production 0f confidential and proprietary information and trade secrets. The request is not reasonably limited in scope, seeks documents irrelevant to the subject matter 0f this action and is not reasonably calculated t0 lead t0 the discovery 0f admissible evidence. SPECIAL INTERROGATORY NO. 23: IDENTIFY every DOCUMENT describing any methods or procedures by Which any PROBLEM with the VEHICLE can be repaired. RESPONSE: Subject to the below objections, pursuant t0 Code 0f Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance, Case Activity Report and Service Records in TMS’ possession produced in response t0 Plaintiff s Request for Production 0f Documents, Set One, as though fully set forth herein. This request is objected t0 on the grounds that it is vague, ambiguous, burdensome and oppressive. In addition, the request violates the attorney-client, attorney work product and/or consulting expert privileges. Further, the request seeks the production of confidential and proprietary information. In addition, the interrogatory calls for speculation, assumes facts which have not been established. The request is not reasonably limited in scope, seeks documents irrelevant to the subj ect matter of this action and is not reasonably calculated to lead to the discovery of admissible evidence. /// /// 15 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 SPECIAL INTERROGATORY NO. 24: If YOU claim that any PROBLEM with the VEHICLE was repaired within 30 days after the date the VEHICLE was first delivered for such repairs, please IDENTIFY each such PROBLEM. RESPONSE: Subj ect t0 the below obj ections, TMS has insufficient knowledge t0 respond t0 the interrogatory at this time. Discovery and investigation continue. This interrogatory is objected to 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 25: If YOU claim that any PROBLEM With the VEHICLE was repaired within 30 days after the date the VEHICLE was first delivered for such repairs, please state the date the VEHICLE was first delivered for such repairs. RESPONSE: Subj ect to the below obj ections, TMS has insufficient knowledge to respond to the interrogatory at this time. Discovery and investigation continue. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 26: If YOU claim that any PROBLEM with the VEHICLE was repaired within 30 days after the date the VEHICLE was first delivered for such repairs, please state the date the PROBLEM was repaired. /// /// 16 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESPONSE: Subj ect t0 the below obj ections, TMS has insufficient knowledge t0 respond t0 the interrogatory at this time. Discovery and investigation continue. This interrogatory is objected to 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 27: IfYOU claim that PLAINTIFF extended the time for YOU t0 service 0r repair the VEHICLE in writing, please IDENTIFY all DOCUMENTS supporting 0r evidencing that claim. RESPONSE: Subj ect t0 the below obj ections, TMS has insufficient knowledge t0 respond t0 the interrogatory at this time. Discovery and investigation continue. This interrogatory is objected to on the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts Which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The request also, seeks the production 0f documents in the possession 0f Plaintiff 0r third parties. SPECIAL INTERROGATORY NO. 28: IfYOU claim that any failure by YOU t0 service or repair the VEHICLE so as to conform to YOUR express warranty Within 30 days was due t0 circumstances beyond YOUR control, please state all facts that relate to or support that claim. RESPONSE: Subj ect t0 the below obj ections, TMS has insufficient knowledge t0 respond t0 the interrogatory at this time. Discovery and investigation continue. /// /// 17 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 29: If, at any time, any PERSON employed by YOU made a determination not t0 repurchase or replace the VEHICLE, please IDENTIFY every such PERSON. RESPONSE: Objection. This interrogatory is objected to 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts which have not been established and seeks a legal conclusion. Further, it is not limited in time 0r scope. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 30: If, at any time, any PERSON employed by YOU made a determination not t0 repurchase or replace the VEHICLE, please state all facts considered by that PERSON when deciding not t0 repurchase 0r replace the VEHICLE. RESPONSE: Objection. This interrogatory is objected to 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts which have not been established and seeks a legal conclusion. Further, it is not limited in time 0r scope. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. SPECIAL INTERROGATORY NO. 31: Please IDENTIFY every PERSON who complained to YOU or any ofYOUR DEALERSHIPS claiming that a product With the same make and model as Plaintiff” s VEHICLE was exhibiting any of the PROBLEMS reported by PLAINTIFF. /// /// 18 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESPONSE: Objection. This interrogatory is vague, ambiguous, overbroad and compound as to Plaintiff’s definition of “PROBLEMS,” and calls for speculation. In addition, the interrogatory is burdensome and oppressive. Further, the interrogatory assumes facts Which have not been established. The interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. Moreover, the interrogatory is not reasonably limited in scope t0 the subj ect vehicle, seeks information irrelevant t0 the subject matter of this action and is not reasonably calculated t0 lead t0 the discovery 0f admissible evidence. The interrogatory constitutes an unreasonable invasion of privacy and violates third party privacy rights. SPECIAL INTERROGATORY NO. 32: IfYOU dispute any 0f the damages claimed by PLAINTIFF, please state all facts that relate t0 0r support YOUR dispute of PLAINTIFF’s claim for those damages. RESPONSE: Subject t0 the below objections, TMS contends that the subject vehicle does not have a nonconformity and has been repaired Within a reasonable number of attempts and thus, TMS disputes Plaintiff s claim for damages. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time t0 identify all facts and documents upon which TMS will rely. Additional investigation and discovery are necessary before the referenced facts and documents can be fully ascertained and provided. Notwithstanding the foregoing, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance and Sales and Service Records in TMS’ possession produced in response t0 Plaintiff s Request for Production 0f Documents, Set One, as though fully set forth herein. In addition, TMS identifies the glove box materials, which TMS is informed and believes are already in Plaintiff’ s possession and can also be found at www.toyota.com. This interrogatory is objected to on the grounds that violates the attorney-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession of third parties. 19 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 SPECIAL INTERROGATORY NO. 33: IfYOU claim that you are entitled to any credits against the damages claimed by PLAINTIFF, please itemize those credits. RESPONSE: Subject to the below objections, TMS contends that the subject vehicle does not have a nonconformity and has been repaired Within a reasonable number 0f attempts and thus, TMS disputes Plaintiff’s claim for damages. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time to identify all facts and documents upon Which TMS will rely. Additional investigation and discovery are necessary before the referenced facts and documents can be fully ascertained and provided. Notwithstanding the foregoing, pursuant t0 Code of Civil Procedure Section 2030.230, TMS identifies the Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance and Sales and Service Records in TMS’ possession produced in response t0 Plaintiff’s Request for Production 0f Documents, Set One, as though fully set forth herein. This interrogatory is objected t0 0n the grounds that violates the attomey-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession 0f third parties. SPECIAL INTERROGATORY NO. 34: What is the total amount of money that YOU paid for warranty repairs for the PROBLEMS reported by PLAINTIFF to any ofYOUR DEALERSHIPS with respect to the VEHICLE? RESPONSE: Subject to the below objections, pursuant t0 Code 0f Civil Procedure Section 2030.230, TMS identifies the Warranty Claim History produced in response to Plaintiff’s Request for Production of Documents, Set One, as though fully set forth herein. This interrogatory is objected t0 0n the grounds that it is vague, ambiguous and overbroad. In addition, the interrogatory calls for speculation, assumes facts which have not been established and seeks a legal conclusion. Further, the interrogatory violates the attorney-client, attorney work product and/or 20 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE M&UJN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 consulting expert privileges. The request also, seeks the production of documents in the possession of Plaintiff or third parties. Dated: February 24, 2021 ROSEWALDORF LLP 7L Micha'el J. Gregg Mark W. Skanes Jonathan T. Martinez Attorneys for Defendants, TOYOTA MOTOR SALES, U.S.A., INC. 21 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE VERIFICATION STATE OF TEXAS ) ) COLLIN COUNTY ) I, CAROL KIKUMA, say as follows: I am Senior Manager, Mobility, Tax Flaming, Toyota Motor North America, Inc. ("TMNA"). I have read Defendant, Toyota Motor Sales, U.S.A., Inc.’s, Response to Plaintiff’s Special Interrogatories, Set One, in the case entitled, Richard Espinoza v. Toyota Motor Sales, U.S.A., Inc. I am authorized to make this Verification for and 0n behalf 0f Toyota Motor Sales, U.S.A., Inc. (“TMS”). I am informed and believe that the contents thereof are true and correct. My information and belief are based on the statements, reports, and records 0f other employees 0fTMS and TMNA upon WhomI customarily rely. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Executed on thisM day of flé/“mzrg 2021, at Plano, Texas. CAROL KIKUMA M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PROOF OF SERVICE Richard Espinoza v. Toyota Motor Sales, U.S.A., Ina, and Does One through Twenty, Santa Clara County Superior Court, Case N0. 20CV373787 I, the undersigned, am over the age of 18 and am not a party to the within action. My business address is 100 Oceangate, Suite 300, Long Beach, CA 90802. On the date below, I served the following document(s) described as: DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE T0 the following party or parties in this matter: Kevin Faulk, Esq. Attorneysfor Plaintiff Law Offices of Kevin Faulk 530 Lawrence Expy., #361 Sunnyvale, California 94085 Tel: (408) 599-3277 Fax: (408) 800-4046 E-MaiI:MW Martin Anderson, Esq. Anderson Law Firm 2070 N. Tustin Ave. Santa Ana, California 92705 Email: firm(a)andersonlaw.net DBY PERSONAL SERVICE: I caused the foregoing document(s) to be personally delivered to the above addressee(s) by One Legal, LLC Via a registered process server pursuant to C.C.P. § 101 1. D BY U.S. MAIL: By enclosing the foregoing document(s) in a sealed envelope to the addressee(s) above and, under the firm’s ordinary course 0f business, placing said envelope(s) for pick-up and mailing pursuant t0 C.C.P. § 1013. I am readily familiar with the firm’s practice for collection and processing of outgoing mail. Under that practice, the outgoing mail is deposited with the U.S. Postal Service 0n the same day as collected, With postage fully prepaid. D BY OVERNIGHT DELIVERY: I enclosed the foregoing documents in a sealed envelope or package to the addressee(s) listed above and placed said envelope 0r package for pick-up for overnight delivery Via UPS under the firm’s ordinary course of business. I am familiar with the firm’s practice of collecting and processing documents for overnight delivery Via UPS. Under that practice, the envelope 0r package would be deposited for pick up by an authorized UPS courier or driver that same day and delivered t0 the addressee(s) the following business day pursuant t0 C.C.P. § 1013. BY ELECTRONIC SERVICE/EMAIL: I electronically filed the document(s) with this Court using the Court’s designated electronic filing service provider, which sent notification of that filing to the person(s) listed above to accept service by electronic transmission, and/or I caused the document(s) to be transmitted Via electronic mail t0 the addressees as listed above pursuant t0 C.C.P. § 1010.6 and 1013(g), Cal. Rule 0f Court 2.25 1, and/or agreement or stipulation between the parties. I declare under penalty 0f perjury under the laws of the State of California, that the foregoing is true and correct. Dated: February 24, 2021 ClaireWaldA/ogdx Claire Waldvogel PROOF OF SERVICE EXHIBIT F |00 Oceangate,Suite 300/ Long Beach,CA 90802 flié5 | 8-869-9200 / FAX: 5 | 8-869-3334 ZZZ) March 26, 2021 VIA MAIL Kevin Faulk, Esq. Martin Anderson, Esq. Law Offices 0f Kevin Faulk Anderson Law Firm 530 Lawrence EXpy., #361 2070 N. Tustin Avenue Sunnyvale, California 94085 Santa Ana, California 92705 Re: Richard Espinoza V. Toyota Motor Sales, U.S.A., Inc., et a1. Case No.: 20CV373787 Dear Counsel: This serves as our response t0 Plaintiff’s meet and confer email, dated March 5, 2021, regarding Defendant’s wn'tten discovery responses. As a preliminary matter, we noted that most, if not all, of Plaintiff’s Interrogatories and Requests for Production 0f Documents are drafted in such a vague, ambiguous and overbroad manner that it is Virtually impossible to respond as written. Rather than flatly object to all of Plaintiff’s improper interrogatories and requests without any substantive response, however, TMS has taken a more than reasonable approach and provided substantive responses and produced significant amounts of documents in its effort t0 avoid unnecessary motion practice. Indeed, TMS remains ready and willing to continue efforts to avoid judicial intervention despite your apparent efforts t0 complicate what is otherwise a simple case with needless, costly discovery. Furthermore, we note that in many instances in your lengthy email, you reference a need to move the case forward. We note that TMS has already offered, pursuant t0 C.C.P. § 998, t0 repurchase the subject vehicle and pay all reasonably incurred attorneys’ fees and costs. You did not accept this offer and thus, TMS intends t0 exercise all rights under § 998 for such a rejection. Nevertheless, regardless 0f your reasons for rejecting TMS’ offer of the relief sought in the Complaint, there is no need to drive up litigation costs With the overreaching and irrelevant discovery Plaintiff seeks. Instead, any further discovery should be limited to the deposition of Plaintiff and an inspection 0f the subject vehicle t0 determine the threshold issues in this simple Lemon Law matter. With respect t0 Plaintiff’s specific requests for further or supplemental responses, TMS responds as follows: FORM INTERROGATORIES Form Interrogatorv N0. 12.1 We note generally that the definition 0f “INCIDENT” used by Plaintiff in these form interrogatories (“[t]he warranting 0f the subject vehicle and subsequent repairs”), is vague and ambiguous. Therefore, TMS properly objected on that basis. Moreover, in its response t0 this interrogatory, TMS referred Plaintiff to the documents produced in this matter, which included the Service Lane, TAS cases and the service records 0f the non-party dealerships in TMS’ possession relating to the subject vehicle. Contained in those records, the service advisers and technicians employed by the non-party authorized dealerships involved in the inspection, diagnosis and repair 0f the subject vehicle are listed by name and corresponding service Visit. Therefore, it appears that Plaintiff never bothered to review the documents provided by TMS. Nevertheless, TMS Will contact the non-party dealerships to determine the names of the employees 0r former employees of those dealers that were involved in the inspection, diagnosis, maintenance and/or repair 0f the subj ect vehicle and amend its response to Interrogatory No. 12.1 accordingly. Form Interrogatorv N0. 12.2 TMS Will amend its response t0 state that, although it continues to find Plaintiff s “INCIDENT” definition t0 be vague and ambiguous, as it understands Plaintiff’ s definition of that term, it did not interview any individual concerning “[t]he warranting of the subject vehicle and subsequent repairs” prior t0 this lawsuit being filed. Form Interrogatorv N0. 12.3 In its response to this interrogatory, TMS noted that despite the vague and ambiguous definition 0f “INCIDENT” used by Plaintiff, TMS presumed the interrogatory was directed at written or recorded statements by Plaintiff concerning his complaints regarding the subj ect vehicle. TMS then appropriately referred Plaintiffto the documents produced in this matter, Which included the Service Lane, TAS cases and the service records of the non-party dealerships in TMS’ possession relating t0 the subject vehicle. Despite your lengthy email, it remains unclear What, precisely, you are looking for. If, after Plaintiff reviews the documents that were already provided and referenced in this response, Plaintiff believes there remains a need for a further response, TMS is Willing t0 meet and confer. At this time, however, TMS sees n0 need for a supplemental response. Form Interrogatorv N0. 12.4 TMS inadvertently did not include a Video that accompanied TAS case TA203210200. Our office will forward a copy and amend its response t0 reference the Video specifically. Form Interrogatorv N0. 12.6 Despite the vague and ambiguous definition 0f “INCIDENT” used by Plaintiff and although it remains unclear What “reports” Plaintiff is seeking, TMS presumed the interrogatory was directed at written or recorded statements by Plaintiff concerning his complaints with the subject vehicle. Thus, TMS appropriately referred Plaintiff to the documents produced in this matter, Which included the Service Lane, TAS cases and the service records of the non-party dealerships in TMS’ possession relating to the subj ect vehicle containing that information. To the extent Plaintiff sought reports made by TMS’ counsel or consulting experts, TMS properly objected. Once again, despite your lengthy email, it remains unclear What, precisely, you are looking for. If, after Plaintiff reviews the documents that were already provided and referenced in this response, Plaintiff believes there remains a need for a further response, TMS is willing to meet and confer. At this time, however, TMS sees n0 need for a supplemental response. Form Interrogatorv N0. 14.1: Unfortunately, your email makes no effort t0 clarify Plaintiff s position. Instead, you ask the following question: “Whether you contend that a person violated any statute, ordinance, or regulation and that the Violation was a legal (proximate) cause of the INCIDENT is relevant?” Taken literally, it appears you want TMS t0 respond to Whether it believes a Violation of a statute, ordinance or regulation by a third party caused the “INCIDENT” which you have defined as “the warranting of the subj ect vehicle” 0r “subsequent repairs.” Clearly, this is nonsensical and TMS responded accordingly. Form Interrogatorv N0. 15.1: Contrary to your position, TMS provided a detailed and substantive response t0 Form Interrogatory 15.1. Specifically, TMS provided an itemized response for each 0f its affirmative defenses, including the information sought in (a), (b) and (c) 0f Form Interrogatory N0. 15.1. In addition, TMS did not offer a material denial t0 any specific allegation in the Complaint but instead, generally denied Plaintiff” s allegations in the Complaint. Thus, your demand for a further response regarding TMS’ general denial is misguided. As a practical matter, TMS stated in its response that discovery is not yet completed and TMS has not deposed Plaintiff or inspected the vehicle for the purposes 0f this lawsuit. Therefore, the specific facts of all of TMS’ current and potential defenses are not yet known. T0 the extent Plaintiff identifies a specific affirmative defense 0r denial upon Which a further response is necessary, TMS is Willing t0 fithher meet and confer. At this time, n0 further response is necessary. REQUEST FOR PRODUCTION OF DOCUMENTS Request for Production Nos. 1 and 2: These requests seek all “DOCUMENTS” regarding TMS’ denials and defenses in this matter. Due t0 the overreaching nature of this request, it is unclear whether Plaintiff intends to seek discoverable information or whether Plaintiff intends to seek privileged information. In an abundance of caution, therefore, TMS asserted a privilege objection. However, given the unreasonably open-ended nature 0f these requests, TMS cannot reasonably identify any specific documents as part of a privilege 10g as Plaintiff has requested. Similarly, Plaintiff and/or the authorized dealerships may have documents that support TMS’ defenses in this matter but are not yet known to TMS. Therefore, TMS’ obj ection in that regard was proper. T0 the extent Plaintiff clarifies and/or narrows the scope of these requests, TMS is willing to further meet and confer as t0 whether a further 0r amended response is necessary. Request for Production Nos. 3 and 4: TMS stated that it complied in full with these requests and has provide a detailed list 0f the documents it produced. Plaintiff’s demand that TMS “confirm” the full and complete response it already provided is frivolous and any motion seeking t0 compel a further response to this request will be met with a cross-motion for sanctions. Request for Production Nos. 5 and 6: These requests seek information concerning the transaction for the sale of the subject vehicle t0 Plaintiff- a transaction to which TMS was not a party. TMS responded that it complied in full by producing the sales documents in its possession. TMS further noted, however, that the requests themselves are improper on their face as they seek to elicit documents maintained by an entity other than TMS. Similarly, in Request No. 5, Plaintiff again relies on the impermissibly overbroad phrase “A11 DOCUMENTS Which refer to .....” Thus, TMS objected appropriately. Request for Production N0. 8 In response to this request, which asks for a copy of the warranty issued by TMS relating t0 the subject vehicle, TMS properly responded by referencing the TMS New Vehicle Limited Warranty -- a document already in Plaintiff‘s possession and which is readily available at www.toyota.com. In your lengthy email, however, it appears that you d0 not have a copy 0f this warranty. This is troubling, given that the basis 0f Plaintiff s claims depends upon allegations that the terms of that warranty were breached. If your action is not based upon TMS’ New Vehicle Limited Warranty that is already in your client’s possession you should dismiss TMS from the action immediately. Request for Production Nos. 10-12 Once again, these requests are plagued by relying on the improperly vague and overreaching phrase “A11 DOCUMENTS which refer to, related to, or evidence ....” that calls for a seemingly endless universe 0f documents, unrelated to the subject 0f this action. For that simple reason, TMS properly objected t0 these requests. Furthermore, it now appears that you seek information about TMS’ relationships with its dealers in order to go on a fishing expedition to inquire about pricing of repairs - information that would necessarily allow an advantage to TMS’ competitors. Thus, TMS’ instincts were correct in lodging an objection t0 these requests t0 the extent it sought to obtain confidential and sensitive trade secret information. Finally, the information sought is completely irrelevant and not reasonably calculated to lead to the discovery of admissible evidence. While you claim that Plaintiff has no idea whether TMS maintained service facilities, that issue is not in dispute as Plaintiff alleges in the complaint that he brought the vehicle to such service facilities. N0 further response is necessary. Request for Production No. 13: This case involves a Lemon Law matter, and the scope 0f the warranty determines the scope of the issues giving rise t0 the claim. TMS’ New Vehicle Limited Warranty does not cover design defects, only defects in materials or workmanship. Therefore, this request does not seek discoverable, relevant information. N0 further response is necessary. Request for Production Nos. 14-20 Once again, these Requests are plagued by relying on the improperly vague and overreaching phrase “A11 DOCUMENTS Which refer to, related to, 0r evidence ....” that calls for a seemingly endless universe 0f documents, unrelated to the subject of this action. For that simple reason, TMS properly objected to these requests. Furthermore, due t0 the overreaching nature ofthese requests, it is unclear whether Plaintiff intends t0 seek discoverable information or Whether Plaintiff intends to seek privileged information. In an abundance 0f caution, therefore, TMS asserted a privilege obj ection. However, given the unreasonably open-ended nature of these requests, TMS cannot identify any specific documents as part of a privilege 10g as Plaintiff has requested. Similarly, Plaintiff and/or the authorized dealerships may have documents that show repairs or attempted repairs t0 the subject vehicle. Therefore, TMS’ obj ection in that regard was proper as well. Notwithstanding these proper and valid objections, TMS responded With a list 0f specific documents produced in this matter. Therefore, your request for a further response is misguided. Request for Production Nos. 21-22 Once again, these Requests are plagued by relying 0n the improperly vague and overreaching phrase “A11 DOCUMENTS Which refer t0, related t0, or evidence ....” that calls for a seemingly endless universe 0f documents, unrelated to the subject of this action. For that simple reason, TMS properly objected t0 these requests. Furthermore, due t0 the overreaching nature ofthese requests, it is unclear whether Plaintiff intends to seek discoverable information or whether Plaintiff intends to seek privileged information. In an abundance of caution, therefore, TMS asserted a privilege obj ection. However, given the unreasonably open-ended nature of these requests, TMS cannot reasonably identify any specific documents as part 0f a privilege 10g as Plaintiff has requested. For example, a plain reading 0f Request No. 22 would encompass communications between Plaintiff and YOU, his counsel. TMS’ objections were proper. Notwithstanding these proper and valid objections, TMS responded With a list of documents produced responsive t0 the requests. Therefore, your request for a fithher response is misguided. Request for Production No. 24: The information sought in this request is unclear. The phrase “request for warranty repairs” is in and of itself vague and ambiguous and/or presumes a preliminary request was made prior t0 a dealership performing repairs to the subject vehicle. TMS has provided the warranty claims summary and the warranty claims detail which reflect the warranty claims in this matter and the amount reimbursed for those claims. N0 further response is necessary. Request for Production N0. 26: TMS stated that it complied in full With this request and provided a detailed list of the documents it produced. Plaintiff’s demand that TMS confirm the full and complete response it already provided is frivolous and any motion seeking to compel a further response to this request Will be met With a cross-motion for sanctions. Request for Production Nos. 27-29: Once again, these requests are plagued by relying 0n the improperly vague and overreaching phrase “A11 DOCUMENTS ....” that calls for a seemingly endless universe of documents, unrelated to the subj ect of this action. For that simple reason, TMS properly objected t0 these requests. Furthermore, it now appears that you seek information about repair procedures generally, to all vehicles for any concerns. Therefore, TMS properly objected to these requests as overbroad. Finally, the information sought is irrelevant and not reasonably calculated to lead t0 the discovery of admissible evidence. Plaintiff s counsel’s purported need for a complete manual on how to perform repairs 0n any Toyota vehicle is not and should not be the discovery obligation 0f Defendant TMS. No further responses are necessary to these requests. Request for Production N0. 31: Plaintiff does not assert a fraud or misrepresentation claim and thus, the demand for advertisements is an improper attempt t0 seek information beyond the scope of discovery. No fithher response is necessary. Request for Production N0. 32: TMS stated that it complied in filll and referenced the documents it produced. Plaintiff’s demand that TMS confirm the full and complete response it already provided is frivolous and any motion seeking to compel a further response t0 this request will be met with a cross-motion for sanctions. REQUESTS FOR ADMISSION: Request for Admission Nos. 4, 5 and 6 TMS provided proper responses t0 these requests. These requests seek information regarding Plaintiff’ s own experiences at the time of his alleged purchase of the subj ect vehicle - a transaction t0 which TMS was not a party. Furthermore, TMS has not yet deposed Plaintiff and therefore, has no knowledge 0f the precise facts and circumstances 0f Plaintiff’s purchase of the subj ect vehicle to Which these requests are directed. N0 fithher response is necessary at this time. SPECIAL INTERROGATORIES Special Interrogatorv N0. 1 Contrary to your position, TMS provided a detailed and substantive response to Special Interrogatory No. 1. Furthermore, TMS properly referenced specific documents it produced in response t0 Plaintiff’s Requests for Production of Documents. Aside from copying and pasting a series of general positions on discovery, your email fails to identify in what respect TMS’ response is deficient. To the extent Plaintiff can further articulate, TMS will respond accordingly. Special Interrogatorv Nos. 2 and 5 In its responses to these interrogatories, TMS referred Plaintiff t0 the documents produced in this matter, Which included the Service Lane, TAS case and the service records of the non-party dealerships in TMS’ possession relating t0 the subject vehicle. Contained in those records, the service advisers and technicians employed by the non-party authorized dealerships involved in the inspection, diagnosis and repair 0fthe subj ect vehicle are listed by name and corresponding service Visit. Therefore, it appears that Plaintiffnever bothered to review the documents provided by TMS. Nevertheless, TMS Will amend its responses to these interrogatories to specifically identify the documents already produced to Plaintiff and list the names of those individuals identified therein even though this information is already in your possession. Special Interrogatories Nos. 3 and 6 Contrary to your position, TMS provided detailed and substantive responses to Special Interrogatories Nos. 3 and 6. These interrogatories requested copies 0f documents and TMS responded by referencing the documents, by name. Aside from copying and pasting a series 0f general positions on discovery, your email fails t0 identify in what respect TMS’ responses are deficient. T0 the extent Plaintiff can further articulate his position, TMS Will respond accordingly. Special Interrogatorv N0. 4 Contrary t0 your position, TMS provided a detailed and substantive response t0 Special Interrogatory N0. 4. Furthermore, TMS properly referenced specific documents it produced in response to Plaintiff’s Requests for Production 0f Document. Aside from copying and pasting a series 0f general positions 0n discovery, your email fails t0 identify in what respect TMS’ response is deficient. T0 the extent Plaintiff can further articulate, TMS Will respond accordingly. Special Interrogatorv N0. 7: TMS provided a detailed and substantive response t0 Special Interrogatory N0. 7. Furthermore, TMS properly referenced specific documents it produced in response to Plaintiff’s Requests for Production 0f Document. Aside from copying and pasting a series of general positions 0n discovery, your email fails t0 identify in What respect TMS’ response is deficient. To the extent Plaintiff can further articulate, TMS will respond according. Special Interrogatories Nos. 8, 9, 10, 11, 12, 13, 14, 16, 17, 18, 19, 20, 21, 23, 24, 25, 26, 27, 28, 29, 30 and 34 In its responses to these interrogatories, TMS referred Plaintiff t0 the documents produced in this matter, which included the Service Lane, warranty claims summary, warranty claims detail report, TAS cases, DTC summary and the service records of the non-party dealerships in TMS’ possession relating t0 the subject vehicle. These documents reflect, inter alia the service Visits made by Plaintiff, the complaints made by Plaintiff, the date 0f those complaints, the mileage 0n the vehicle at the time 0f those complaints, the details surrounding any diagnosis and repair of the subject vehicle, the warranty claims submitted by the dealerships, communications made by the dealership to TMS concerning the repairs and the date/time/mileage of any diagnostic trouble codes (“DTCS”) 0n the subject vehicle. Therefore, TMS properly referenced these documents in response to Plaintiff’s numerous, voluminous and redundant questions surrounding the repair Visits. Furthermore, as you are aware, TMS has not yet had the opportunity to depose Plaintiff or inspect the subject vehicle. Thus, TMS is not in a position at this time to fully determine the specific dates upon Which the vehicle was at the dealership 0r Whether certain issues have been definitively repaired. In your lengthy email, you failed to identify any specific issue With any of these interrogatories aside from conclusory sweeping declarations regarding discovery. Therefore, your email fails t0 identify in What respect TMS’ responses are deficient. T0 the extent Plaintiff can fithher articulate his position, TMS Will respond accordingly. Special Interrogatories Nos. 8-19: TMS properly objected t0 these interrogatories as they relied upon the vague and ambiguous phrase “PROBLEM” and is not limited t0 any actual alleged defects with the subject vehicle to Which Plaintiff presented the vehicle for repair. Moreover, as you are aware, TMS has not deposed Plaintiff 0r inspected the subject vehicle for the purpose of this lawsuit and thus, it cannot determine at this time, all facts that would support a denial of warranty coverage with the subj ect vehicle. Special Interrogatorv N0. 22: As with Plaintiff s Request for Production Nos. 27-29, the information sought in this interrogatory regarding repair procedures is irrelevant and not reasonably calculated to lead to the discovery 0f admissible evidence. Plaintiff s counsel’s purported need for a complete manual 0n how t0 perform repairs 0n any Toyota vehicle is not and should not be the discovery obligation of Defendant. TMS has produced detailed records concerning the repairs performed t0 the specific subject vehicle. No further response is necessary. Special Interrogatorv N0. 31: TMS stands by its objections as this interrogatory is improper 0n its face as it seeks information regarding vehicles other than the subject vehicle and vehicle owners other than Plaintiff. Such information is not relevant to Plaintiff’ s claims which involve only a single vehicle. Similarly, Plaintiff s requests for personal information regarding non-party TMS customers is not only irrelevant but would be an improper disclosure 0f private information. N0 further response is necessary. Special Interrogatorv N0. 34 Contrary to your position, TMS provided a proper response to Special Interrogatory No. 34 by referencing a specific document, the Warranty Claim History, that contained the information requested. It appears that Plaintiff failed t0 review this document. No further response is necessary. In closing, we hope that Plaintiff reconsiders the threat of motion practice in this matter. We remain available to further discuss this matter and avoid judicial intervention. Should you have any questions regarding this matter, please do not hesitate to contact my office. Very truly yours, Mar . Skanes EXHIBIT G |00 Oceangate,$uite 300/ Long Beach,CA 90802 $35 | 8-869-9200 / FAX: 5 | 8-869-3334 MP April 13, 2021 VIA E-MAIL Kevin Faulk, Esq. Martin Anderson, Esq. Law Offices of Kevin Faulk Anderson Law Firm 530 Lawrence Expy., #361 2070 N. Tustin Avenue Sunnyvale, California 94085 Santa Ana, California 92705 Re: Richard Espinoza V. Toyota Motor Sales. U.S.A., Inc., et a1. Case No.2 20CV373787 Dear Counsel: Enclosed for service upon you are Defendant Toyota Motor Sales, U.S.A., Inc.’s Supplemental Responses to Plaintiffs Form Interrogatories, Set One, and Special Interrogatories, Set One, With reference t0 the above-captioned action. Also enclosed are executed Verifications for its responses. T0 the extent you have further issues regarding Defendant’s responses, please contact me. Very truly ours, MWS/cpw Enclosures J:\Data\Toyota California\358- Espinoza, Richard\Correspondence\Service Ltr Supplemental Discovery Responsesdocx UIAUJN \OOONO 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Michael J. Gregg (SBN 321765) Mark W. Skanes (SBN 322072) Jonathan T. Martinez (SBN 3 14228) ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, California 90802 Telephone: (5 1 8) 869-9200 Facsimile: (518) 869-3334 Email: mgregg@rosewaldor£com mskanes@rosewaldorf.com imartinezQDrosewaldorfcom Attorneys for Defendant, TOYOTA MOTOR SALES U.S.A., INC. SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF SANTA CLARA Richard Espinoza, Case No.2 20CV373787 Assigned for all purposes t0: Plaintiff, Hon. Laurie Mikkelson, Dept. 6 V. DEFENDANT TOYOTA MOTOR SALES U.S.A., INC.’S Toyota Motor Sales U.S.A., Inc., and Does SUPPLEMENTAL RESPONSES TO One through Twenty, PLAINTIFF’S FORM INTERROGATORIES, SET ONE Defendant. Complaint: November 19, 2020 Trial: Unassigned PROPOUNDING PARTY: Plaintiff, RICHARD ESPINOZA RESPONDING PARTY: Defendant, TOYOTA MOTOR SALES, U.S.A., INC. SET NO.: ONE Defendant, TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”), provides these supplemental responses to Plaintiff s Form Interrogatories, Set One. These responses are made specifically subject to the General Objections and any specific objection contained within an individual response. So far as TMS is aware, according to the information available to TMS at the present time, these responses are complete and accurate. TMS reserves the right to object to future discovery on the same 1 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 or related matters and does not waive any objection by providing the information reflected in these responses. TMS further reserves the right to object to the admissibility 0f any of these responses or the documents produced or related matters, in Whole 0r in part, at trial in this action, 0n any grounds, including, but not limited to, materiality, relevance, and privilege. PREFATORY STATEMENT TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”) is the authorized importer and distributor, in certain geographic areas, of Toyota motor vehicles in the continental United States. TMS does not manufacture, design, developmentally test 0r assemble Toyota motor vehicles in the ordinary course of its business and, therefore, was not the designer, manufacturer 0r assembler 0f the subject vehicle. TMS does not service Toyota motor vehicles for the general public in the ordinary course of its business. Accordingly, TMS does not have sufficient information or documentation to completely and accurately respond t0 many of these interrogatories. GENERAL OBJECTIONS To the extent applicable, the following are incorporated in the response t0 each individual interrogatory: (a) TMS obj ects generally to these interrogatories to the extent they seek information which is not within TMS’ possession. These responses are made on behalf of TMS only. TMS objects to this discovery t0 the extent it seeks information from any other entity. (b) TMS objects generally t0 these interrogatories to the extent they seek information directed towards vehicles, topics and issues beyond the components of the subj ect vehicle about which Plaintiff alleges in the Complaint 0n the grounds that such interrogatories are overly broad, unduly burdensome, and seek information Which is not relevant to the subject matter of this action and is not reasonably calculated t0 lead to the discovery of admissible evidence. (c) TMS obj ects generally t0 these interrogatories t0 the extent they seek information Which is unrelated t0 the defect allegations raised by Plaintiff in this action on the grounds that such interrogatories are overly broad, unduly burdensome, and seek information that is not reasonably calculated t0 lead to the discovery of admissible evidence. /// 2 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (d) TMS objects generally t0 these interrogatories to the extent they may seek information protected by the attorney-client privilege, the work product doctrine and/or consulting expert privilege. (e) TMS objects generally t0 these interrogatories to the extent they may seek competitively sensitive or trade secret materials. (f) TMS objects generally as its investigation and discovery are ongoing and not complete. Therefore, these responses are limited to the information presently available and TMS reserves its right t0 conduct further investigation and discovery. TMS specifically reserves the right to present subsequently discovered facts 0r evidence at trial. SUPPLEMENTAL RESPONSES TO FORM INTERROGATORIES, SET ONE FORM INTERROGATORY NO. 12.1: State the name, ADDRESS, and telephone number of each individual: (a) Who witnessed the INCIDENT 0r the events occurring immediately before or after the INCIDENT; (b) Who made any statement at the scene 0f the INCIDENT; (c) Who heard any statements made about the INCIDENT by any individual at the scene; and (d) Who YOU OR ANYONE ACTING ON YOUR BEHALF claim has knowledge of the INCIDENT (except for expert Witnesses covered by Code 0f Civil Procedure section 2034). RESPONSE: To the extent Plaintiff seeks information concerning repairs made to the subject vehicle and subject t0 the below objections, pursuant to Code 0f Civil Procedure Section 2030.230, TMS identifies relevant documents produced in response to Plaintiff s Request for Production 0f Documents, Set One, as though fully set forth herein. Objection: The definition of “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is overbroad, burdensome and oppressive. Further, the interrogatory violates the attorney-client, work product and/or consulting expert privileges. /// /// 3 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 SUPPLEMENTAL RESPONSE: Subj ect to and without waiving the foregoing objections, TMS identifies the following employees and/or former employees of the non-party authorized dealers involvec in the inspection, diagnosis and repair of the subject vehicle: technicians and service advisers at Maite Toyota (2500 Auburn Blvd. Sacramento, CA 95821 [916] 481-0855), German Madrigal Jason Thao Marshall De La Pena, Parker Seim, Rock Howard, Sergio Zermeno, Ronald F1010, Austin Jackson, Thank, Tran, Joseph Valadao, Valentin Valadez, Norbert Santos, and Junko Case. TMS further identifies TMS Field Technical Specialist Mario Jaime and TMS TAS agent Mitchell Tittemess as having knowledge 01‘ the inspection, diagnosis and repair of the subject vehicle. FORM INTERROGATORY NO. 12.2: Have YOU OR ANYONE ACTING ON YOUR BEHALF interviewed any individual concerning the INCIDENT? If so, for each individual state: (a) the name, ADDRESS, and telephone number 0f the individual interviewed; (b) the date 0f the interview; and (c) the name, ADDRESS, and telephone number of the PERSON Who conducted the interview. RESPONSE: Objection. The definition 0f “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is objected t0 0n the grounds that it is overbroad, unduly burdensome and oppressive, and seeks information equally available to Plaintiff. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The interrogatory constitutes an unreasonable invasion of privacy. SUPPLEMENTAL RESPONSE: Notwithstanding and without waiving the foregoing objections, and although it continues to find the definition 0f “INCIDENT” to be vague and ambiguous TMS identifies the following employees and/or former employees 0f the non-party authorized dealers involved in the inspection, diagnosis and repair of the subject vehicle: technicians and service advisors a1 Maita Toyota (2500 Auburn Blvd. Sacramento, CA 95821 [916] 481-0855), German Madrigal Jasor Thao, Marshall De La Pena, Parker Seim, Rock Howard, Sergio Zermeno, Ronald F1010, Austin Jackson 4 [ DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Thanh Tran, Joseph Valadao, Valentin Valadez, Norbert Santos, and Junko Case. TMS further identifies TMS Field Technical Specialist Mario Jaime and TMS TAS agent Mitchell Titterness as having knowledge of the inspection, diagnosis and repair of the subject vehicle. FORM INTERROGATORY NO. 12.4: D0 YOU OR ANYONE ACTING ON YOUR BEHALF know of any photographs, films, 0r Videotapes depicting any place, object 0r individual concerning the INCIDENT or plaintiff s injuries? If so, state: (a) the number 0f photographs or feet of film or Videotape; (b) the places, obj ects, 0r persons photographed, filmed or videotaped; (c) the date the photographs, films 0r Videotapes were taken; (d) the name, ADDRESS and telephone number 0f the individual taking the photographs, films 0r Videotapes; and (e) the name, ADDRESS, and telephone number of each PERSON who has the original or a copy of the photographs, films, 0r Videotapes. RESPONSE: Assuming that Plaintiff is referring t0 photographs, films or Videotape concerning his complaints with the subject vehicle and, subject to and without waiving the below obj ections, pursuant to Code of Civil Procedure section 2030.230, TMS identifies those relevant documents produced in response t0 Plaintiff s Request for Production 0f Documents, Set One, as though fully set forth herein. Objection: The definition 0f “INCIDENT” in these form interrogatories is vague and ambiguous. In addition, the interrogatory is objected t0 as it is overbroad, unduly burdensome and oppressive. Further, the interrogatory violates the attorney-client, attorney work product and/or consulting expert privileges. The interrogatory constitutes an unreasonable invasion 0f privacy. /// /// /// /// /// 5 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE UIAUJN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 SUPPLEMENTAL RESPONSE: Notwithstanding and without waiving the foregoing objections, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Video that accompanied TAS case TA203210200, produced herein. Dated: April 13, 2021 ROSEWALDORF LLP Michae Gregg Mark . Skanes Jonat an T. Martinez Attorneys for Defendants, TOYOTA MOTOR SALES, U.S.A., INC. 6 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE VERIFICATION STATE OF TEXAS ) ) COLLIN COUNTY ) I, CAROL KIKUMA, say as follows: I am Senior Manager, Mobility, Tax Flaming, Toyota Motor North America, Inc. ("TMNA"). I have read Defendant, Toyota Motor Sales, U.S.A., Inc.’s, Supplemental Response t0 Plaintiff‘s Form Interrogatories, Set One, in the case entitled, Richard Espinoza v. Toyota Motor Sales, U.S.A., Inc. I am authorized to make this Verification for and on behalf of Toyota Motor Sales, U.S.A., Inc. (“TMS”). I am informed and believe that the contents thereof are true and correct. My information and belief are based on the statements, reports, and records 0fother employees ofTMS and TMNA upon whom I customarily rely. I declare under penalty of perjury under the laws of the State 0f California that the foregoing is true and correct. Executed on this dpfl day of fl'fl/‘I/ , 2021, at Plano, Texas. CAROL KIKUMA M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PROOF OF SERVICE Richard Espinoza v. Toyota Motor Sales, U.S.A., Ina, and Does One through Twenty, Santa Clara County Superior Court, Case No. 20CV373787 I, the undersigned, am over the age of 18 and am not a party to the within action. My business address is 100 Oceangate, Suite 300, Long Beach, CA 90802. On the date below, I served the following document(s) described as: DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLMENTAL RESPONSES TO PLAINTIFF’S FORM INTERROGATORIES, SET ONE T0 the following party 0r parties in this matter: Kevin Faulk, Esq. Attorneysfor Plaintiff Law Offices of Kevin Faulk 530 Lawrence EXpy., #361 Sunnyvale, California 94085 Tel: (408) 599-3277 Fax: (408) 800-4046 E-MailzMW Martin Anderson, Esq. Anderson Law Firm 2070 N. Tustin Ave. Santa Ana, California 92705 Fmail: firm(a)andersonlaw.net D BY PERSONAL SERVICE: I caused the foregoing document(s) to be personally delivered to the above addressee(s) by One Legal, LLC Via a registered process server pursuant t0 C.C.P. § 101 1. D BY U.S. MAIL: By enclosing the foregoing document(s) in a sealed envelope to the addressee(s) above and, under the firm s ordinary course of business placing said envelope(s) for pick-up and mailing pursuant to C.C.P. § 1013. I am readily familiar with the firm’ s practice for collection and processing of outgoing mail. Under that practice, the outgoing mail ls deposited with the U.S Postal Service on the same day as collected, With postage fully prepaid. D BY OVERNIGHT DELIVERY: I enclosed the foregoing documents in a sealed envelope or package t0 the addressee(s) listed above and placed said envelope 0r package for pick-up for overnight delivery Via UPS under the firm’s ordinary course of business. I am familiar with the firm’s practice 0f collecting and processing documents for overnight delivery Via UPS. Under that practice, the envelope 0r package would be deposited for pick up by an authorized UPS courier 0r driver that same day and delivered t0 the addressee(s) the following business day pursuant to C.C.P. § 1013. BY ELECTRONIC SERVICE/EMAIL: I electronically filed the document(s) with this Court using the Court’s designated electronic filing service provider, which sent notification of that filing to the person(s) listed above t0 accept service by electronic transmission, and/or I caused the document(s) to be transmitted Via electronic mail to the addressees as listed above pursuant t0 C.C.P. § 1010.6 and 1013(g), Cal. Rule of Court 2.251, and/or agreement or stipulation between the parties. I declare under penalty 0f perjury under the laws of the State of California, that the foregoing is true and correct. Dated: April 13, 2021 Claire WaldA/oqelx Claire Waleogel PROOF OF SERVICE UIAUJN \OOONO 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Michael J. Gregg (SBN 321765) Mark W. Skanes (SBN 322072) Jonathan T. Martinez (SBN 3 14228) ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, California 90802 Telephone: (5 1 8) 869-9200 Facsimile: (518) 869-3334 Email: mgregg@rosewaldor£com mskanes@rosewaldorf.com imartinezQDrosewaldorfcom Attorneys for Defendant, TOYOTA MOTOR SALES U.S.A., INC. SUPERIOR COURT OF THE STATE OF CALIFORNIA COUNTY OF SANTA CLARA Richard Espinoza, Case No.2 20CV373787 Assigned for all purposes t0: Plaintiff, Hon. Laurie Mikkelson, Dept. 6 V. DEFENDANT TOYOTA MOTOR SALES U.S.A., INC.’S Toyota Motor Sales U.S.A., Inc., and Does SUPPLEMENTAL RESPONSES TO One through Twenty, PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE Defendant. Complaint: November 19, 2020 Trial: Unassigned PROPOUNDING PARTY: Plaintiff, RICHARD ESPINOZA RESPONDING PARTY: Defendant, TOYOTA MOTOR SALES, U.S.A., INC. SET NO.: ONE Defendant, TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”), provides these supplemental responses to Plaintiff” s Special Interrogatories, Set One. These responses are made specifically subject to the General Objections and any specific objection contained within an individual response. So far as TMS is aware, according to the information available to TMS at the present time, these responses are complete and accurate. TMS reserves the right to object to future discovery on the same 1 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 or related matters and does not waive any objection by providing the information reflected in these responses. TMS further reserves the right to object to the admissibility 0f any of these responses or the documents produced or related matters, in Whole 0r in part, at trial in this action, 0n any grounds, including, but not limited to, materiality, relevance, and privilege. PREFATORY STATEMENT TOYOTA MOTOR SALES, U.S.A., INC. (hereinafter “TMS”) is the authorized importer and distributor, in certain geographic areas, of Toyota motor vehicles in the continental United States. TMS does not manufacture, design, developmentally test 0r assemble Toyota motor vehicles in the ordinary course of its business and, therefore, was not the designer, manufacturer 0r assembler 0f the subject vehicle. TMS does not service Toyota motor vehicles for the general public in the ordinary course of its business. Accordingly, TMS does not have sufficient information or documentation to completely and accurately respond t0 many of these interrogatories. GENERAL OBJECTIONS To the extent applicable, the following are incorporated in the response t0 each individual interrogatory: (a) TMS obj ects generally to these interrogatories to the extent they seek information which is not within TMS’ possession. These responses are made on behalf of TMS only. TMS objects to this discovery t0 the extent it seeks information from any other entity. (b) TMS objects generally t0 these interrogatories to the extent they seek information directed towards vehicles, topics and issues beyond the components of the subj ect vehicle about which Plaintiff alleges in the Complaint 0n the grounds that such interrogatories are overly broad, unduly burdensome, and seek information Which is not relevant to the subject matter of this action and is not reasonably calculated t0 lead to the discovery of admissible evidence. (c) TMS obj ects generally t0 these interrogatories t0 the extent they seek information Which is unrelated t0 the defect allegations raised by Plaintiff in this action on the grounds that such interrogatories are overly broad, unduly burdensome, and seek information that is not reasonably calculated t0 lead to the discovery of admissible evidence. /// 2 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (d) TMS objects generally t0 these interrogatories to the extent they may seek information protected by the attorney-client privilege, the work product doctrine and/or consulting expert privilege. (e) TMS objects generally t0 these interrogatories to the extent they may seek competitively sensitive or trade secret materials. (f) TMS objects generally as its investigation and discovery are ongoing and not complete. Therefore, these responses are limited to the information presently available and TMS reserves its right t0 conduct further investigation and discovery. TMS specifically reserves the right to present subsequently discovered facts 0r evidence at trial. RESPONSES TO SPECIAL INTERROGATORIES, SET ONE SPECIAL INTERROGATORY NO. 2: IDENTIFY every PERSON who has knowledge supporting YOUR denial of any allegations in the Complaint. (For purposes of this discovery, the term “IDENTIFY” or “IDENTIFIED,” when used in reference t0 a PERSON, means to state each PERSON’S name, home address, home telephone number, business address, business telephone number, and last known job position.) RESPONSE: Subject t0 the below objections, TMS’ denials and affirmative defenses were pled 0n advice of counsel and/or to avoid a waiver 0f any applicable defenses. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time t0 state all facts upon Which TMS bases its denials and affirmative defenses. Further, documents and the identities of persons with knowledge of facts supporting TMS’ denials and affirmative defenses are not completely known at this time. Some 0fthese Witnesses may include experts. Additional investigation and discovery are necessary before the referenced facts, documents and persons can be fully ascertained and provided. Notwithstanding the foregoing, TMS believes that the subject vehicle does not have a nonconformity and has been repaired by an authorized repair facility within a reasonable number of attempts. In addition, pursuant to Code of Civil Procedure Section 2030.230, TMS identifies the Main Vehicle Inquiry, Case Activity Reports, Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance, Arbitration Certification and Sales and Service Records in TMS’ 3 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 possession produced in response t0 Plaintiff s Request for Production 0fDocuments, Set One, as though fully set forth herein. In addition, TMS identifies the glove box materials, which TMS is informed and believes are already in Plaintiff’ s possession and can also be found at www.toyota.com. This interrogatory is objected to on the grounds that violates the attorney-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession 0f third parties. SUPPLEMENTAL RESPONSE: Subject to and without waiving the foregoing objections, TMS further states that the employees and/or former employees of the non-party authorized dealers involved in the inspection, diagnosis and repair of the subj ect vehicle may have knowledge of facts that support TMS’s denials and defenses in this matter, including technicians and service advisors at Maita Toyota (2500 Auburn Blvd. Sacramento, CA 95821 [916]481-0855), German Madrigal, Jason Thao, Marshall De La Pena, Parker Seim, Rock Howard, Sergio Zermeno, Ronald F1010, Austin Jackson, Thanh Tran, Joseph Valadao, Valentin Valadez, Norbert Santos, and Junko Case. TMS further identifies TMS Field Technical Specialist Mario Jaime, TMS TAS agent Mitchell Titterness and Customer Assistance representatives Daren Musket, Luis Hernandez, Inna Mironyuk, Jay Keen, Rosanna Carlier, and Rebecca Overstreet as having knowledge 0f TMS’ denials and defenses in this matter. SPECIAL INTERROGATORY NO. 5: IDENTIFY every PERSON Who has knowledge supporting any affirmative defense alleged in YOUR Answer. RESPONSE: Subject t0 the below objections, TMS’ denials and affirmative defenses were pled 0n advice 0f counsel and/or t0 avoid a waiver of any applicable defenses. TMS’ investigation and discovery into this matter have not concluded and, consequently, it is impossible at this time to state all facts upon which TMS bases its denials and affirmative defenses. Further, documents and the identities of persons With knowledge 0f facts supporting TMS’ denials and affirmative defenses are not completely known at this time. Some 0fthese witnesses may include experts. Additional investigation and discovery are necessary before the referenced facts, documents and persons can be fully ascertained and provided. 4 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE UIAUJN \DOOQQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Notwithstanding the foregoing, TMS believes that the subject vehicle does not have a nonconformity and has been repaired by an authorized repair facility Within a reasonable number of attempts. In addition, pursuant to Code 0f Civil Procedure Section 2030.230, TMS identifies the Main Vehicle, Inquiry, Case Activity Reports, Vehicle Detail, Service Lane, Warranty Claim History, TAS Case, DTC History, Roadside Assistance, Arbitration Certification and Sales and Service Records in TMS’ possession produced in response t0 Plaintiff s Request for Production 0fDocuments, Set One, as though fully set forth herein. In addition, TMS identifies the glove box materials, which TMS is informed and believes are already in Plaintiff’s possession and can also be found at www.toyota.com. This interrogatory is objected to on the grounds that violates the attorney-client, work product and/or consulting expert privileges. In addition, the interrogatory seeks information in the possession of third parties. SUPPLEMENTAL RESPONSE: Subject to and without waiving the foregoing objections, TMS further states that the employees and/or former employees of the non-party authorized dealers involved in the inspection, diagnosis and repair of the subj ect vehicle may have knowledge of facts that support TMS’s denials and defenses in this matter, including technicians and service advisors at Maita Toyota (2500 Auburn Blvd. Sacramento, CA 95821 [916]481-0855), German Madrigal, Jason Thao, Marshall De La Pena, Parker Seim, Rock Howard, Sergio Zermeno, Ronald F1010, Austin Jackson, Thanh Tran, Joseph Valadao, Valentin Valadez, Norbert Santos, and Junko Case. TMS further identifies TMS Field Technical Specialist Mario Jaime, TMS TAS agent Mitchell Titterness and Customer Assistance representatives Daren Musket, Luis Hernandez, Inna Mironyuk, Jay Keen, Rosanna Carlier, and Rebecca Overstreet as having knowledge 0f TMS’ denials and defenses in this matter. Dated: April 13, 2021 ROSEWALDORF LLP Micha . Gregg Mar . Skanes Jonathan T. Martinez Attorneys for Defendants, TOYOTA MOTOR SALES, U.S.A., INC. 5 DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE VERIFICATION STATE OF TEXAS ) ) COLLIN COUNTY ) I, CAROL KIKUMA, say as follows: I am Senior Manager, Mobility, Tax Planning, Toyota Motor North America, Inc. ("TMNA"). I have read Defendant, Toyota Motor Sales, U.S.A., Inc.’s, Supplemental Response to Plaintiff’s Special Interrogatories, Set One, in the case entitled, Richard Espinoza v. Toyota Motor Sales, U.S.A., Inc. I am authorized to make this Verification for and on behalf of Toyota Motor Sales, U.S.A., Inc. (“TMS”). I am informed and believe that the contents thereof are true and correct. My information and belief are based 0n the statements, reports, and records ofother employees ofTMS and TMNA upon whom I customarily rely. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. Executed on this J day of 4E5x Z , 2021, at Plano, Texas. CAROL KIKUMA M&WN \OOONQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PROOF OF SERVICE Richard Espinoza v. Toyota Motor Sales, U.S.A., Ina, and Does One through Twenty, Santa Clara County Superior Court, Case No. 20CV373787 I, the undersigned, am over the age of 18 and am not a party to the within action. My business address is 100 Oceangate, Suite 300, Long Beach, CA 90802. On the date below, I served the following document(s) described as: DEFENDANT TOYOTA MOTOR SALES, U.S.A., INC.’S SUPPLEMENTAL RESPONSES TO PLAINTIFF’S SPECIAL INTERROGATORIES, SET ONE T0 the following party 0r parties in this matter: Kevin Faulk, Esq. Attorneysfor Plaintiff Law Offices of Kevin Faulk 530 Lawrence EXpy., #361 Sunnyvale, California 94085 Tel: (408) 599-3277 Fax: (408) 800-4046 E-MailzMW Martin Anderson, Esq. Anderson Law Firm 2070 N. Tustin Ave. Santa Ana, California 92705 Fmail: firm(a)andersonlaw.net D BY PERSONAL SERVICE: I caused the foregoing document(s) to be personally delivered to the above addressee(s) by One Legal, LLC Via a registered process server pursuant t0 C.C.P. § 101 1. D BY U.S. MAIL: By enclosing the foregoing document(s) in a sealed envelope to the addressee(s) above and, under the firm s ordinary course of business placing said envelope(s) for pick-up and mailing pursuant to C.C.P. § 1013. I am readily familiar with the firm’ s practice for collection and processing of outgoing mail. Under that practice, the outgoing mail ls deposited with the U.S Postal Service on the same day as collected, With postage fully prepaid. D BY OVERNIGHT DELIVERY: I enclosed the foregoing documents in a sealed envelope or package t0 the addressee(s) listed above and placed said envelope 0r package for pick-up for overnight delivery Via UPS under the firm’s ordinary course of business. I am familiar with the firm’s practice 0f collecting and processing documents for overnight delivery Via UPS. Under that practice, the envelope 0r package would be deposited for pick up by an authorized UPS courier 0r driver that same day and delivered t0 the addressee(s) the following business day pursuant to C.C.P. § 1013. BY ELECTRONIC SERVICE/EMAIL: I electronically filed the document(s) with this Court using the Court’s designated electronic filing service provider, which sent notification of that filing to the person(s) listed above t0 accept service by electronic transmission, and/or I caused the document(s) to be transmitted Via electronic mail to the addressees as listed above pursuant t0 C.C.P. § 1010.6 and 1013(g), Cal. Rule of Court 2.251, and/or agreement or stipulation between the parties. I declare under penalty 0f perjury under the laws of the State of California, that the foregoing is true and correct. Dated: April 13, 2021 Claire WaldA/oqelx Claire Waleogel PROOF OF SERVICE EXHIBIT H |00 Oceangate,Suite 300/ Long Beach,CA 90802 flié5 | 8-869-9200 / FAX: 5 | 8-869-3334 ZZZ) May 21, 2021 VIA MAIL Kevin Faulk, Esq. Martin Anderson, Esq. Law Offices of Kevin Faulk Anderson Law Firm 530 Lawrence Expy., #361 2070 N. Tustin Avenue Sunnyvale, California 94085 Santa Ana, California 92705 Re: Richard Espinoza V. Toyota Motor Sales. U.S.A., Inc., et a1. Case N0.: 20CV373787 Dear Counsel: This serves as our response to Plaintiff’s second meet and confer email, dated April 30, 2021, regarding Defendant’s written discovery responses. As set forth more fully below, we disagree With your contentions and would deem any motions t0 compel to be without merit. As a preliminary matter, it remains unclear as to Why you are now requesting our discovery responses in word.doc format. C.C.P. §2030.210 and 2033.210 state that a party may provide responses in any format agreed upon by the parties. Your office served demands in .pdf format and thus, we responded in kind. If your goal is time savings, we respectfully suggest that you shift your focus away from work processing time and towards the time wasted 0n this needless meet and confer process. Regarding the preliminary objections included in TMS’ responses, it is unclear why you continue to spend the time on lengthy emails seeking a formal Withdrawal of the obj ections as you have already concluded those objections carry no weight. Nevertheless, While we find it t0 be unnecessary, TMS will withdraw the “Preliminary Objections” section of its responses to Plaintiff’s Requests for Production of Documents, Form Interrogatories, Special Interrogatories and Requests for Admissions. As for the more specific contentions you raised regarding TMS’ initial responses and supplemental responses, we respond as follows. SPECIAL INTERROGATORIES Special Interrogatories Nos. 2 and 5 TMS already provided the names and positions 0f the TMS employees and representatives in response t0 this interrogatory. You have failed t0 articulate any proper purpose upon Which you would require the address and phone numbers 0f those individuals as well. Although seemingly obvious, given your insistence for this information, we restate here that TMS employees are t0 be contacted only through undersigned counsel. Therefore, we rej ect your request for a further response. Special Interrogatories Nos. 8, 9, 10, 11, 12, 14, 16, 1 7, 18, 19, 20, 21, 23, 29, 30 and 34 The fact that you group such a large number 0f special interrogatories together supports our position that these interrogatories are harassing and redundant. Moreover, it is unclear Whether your threat ofmotion practice includes all ofthe foregoing interrogatories 0r is now limited to only numbers 8, 10-19, 29, 30 and 34. Nevertheless, although we pointed out that your prior letter failed to identify any specific issue With any ofthese interrogatories, your second letter is just more 0f the same general statements on discovery Without any specific reference t0 the interrogatory at issue or TMS’ response thereto. Therefore, TMS’ position remains that it has already properly responded and no further responses is necessary to all of these interrogatories. In addition, TMS reiterates that in its prior response, it properly referred Plaintiff to the documents produced in this matter and stated that because TMS had not yet had the opportunity t0 depose Plaintiff or inspect the subject vehicle, it was not in a position to provide further responses. In addition, while you remain focused on the misguided claim that the documents TMS provided in responses to the bulk 0f interrogatories listed above was insufficient, it appears that you have still not reviewed the documents TMS produced. Using Special Interrogatory No. 8 as an example, you asked TMS t0 “identify” every request made t0 repair the vehicle. In response, TMS identified a series 0f specific records (including the service records of the non-party dealership in TMS’ possession), that included, inter alia, the date and mileage 0f service Visits, the complaint made, repairs performed, information regarding any diagnostic trouble codes found and information regarding the dealer’s request for technical assistance. Any further response would require a summary or narrative ofthe information in those records and thus, TMS properly referred Plaintiff to the documents produced pursuant t0 C.C.P. § 2030.20. Finally, we note that many of the aforementioned interrogatories seek t0 improperly elicit TMS’ legal theories 0n the ultimate issues in this matter (126., Nos. 10 -19). Accordingly, TMS properly objected thereto. Special Interrogatorv N0. 22: Your self-serving conspiracy theories that manufacturers purposely limit dealer’s abilities t0 perform thorough repairs is not a valid basis to seek this information. TMS has produced detailed records concerning the repairs performed t0 the specific subj ect vehicle. There is no claim that the dealerships that performed inspection, diagnosis 0r repairs 0n the subj ect vehicle were not authorized and thus, n0 further response is necessary. Notwithstanding the foregoing, TMS is willing to produce a copy of the Toyota Warranty Policy and Procedure Manual pursuant t0 a Stipulated Protective Order. Therefore, kindly execute and return the attached Protective Order and we will forward the Manual. Special Interrogatorv N0. 31 : TMS stands by its objections as this interrogatory is improper 0n its face as it seeks irrelevant information. Similarly, Plaintiff s requests for personal information regarding non-party TMS customers is not only irrelevant but would be an improper disclosure 0f private information. As for the Los Angeles County Department 24 standing order, we disagree that any such information listed in the order would be relevant in this matter. Ironically, even if the standing order applied in this case, the information sought in Special Interrogatory No. 31 (the identity of other owners of vehicles that made complaints about their vehicle), is expressly excluded from the information to be provided under the standing order. This oversight highlights that your so-called “meet and confer” efforts are nothing more than an attempt to drive up litigation costs. In sum, n0 further response is necessary. Furthermore, the costs 0f such an expansive search would present an unreasonable burden on TMS given the amount in controversy in this matter. T0 the extent Plaintiff will agree t0 incur any costs of such a search, we can inquire fithher from our client and provide an estimate 0f such costs. FORM INTERROGATORIES Form Interrogatorv Nos. 12.1 and 12.2 As noted above, TMS already provided the names and positions of the employees and representatives 0fTMS in response to the interrogatory. You have failed to articulate any proper purpose upon Which you would require the address and phone numbers of those individuals. Again, TMS employees are t0 be contacted only through undersigned counsel. Therefore, we rej ect your request for a further response. Form Interrogatorv N0. 1 7.1 TMS will provide a supplemental response to Form Interrogatory No. 17.1 to provide a substantive response regarding TMS’ response t0 Request for Admission Nos. 4, 5 and 6. REQUESTS FOR PRODUCTION OF DOCUMENTS As a preliminary matter, TMS’ objections t0 many 0f Plaintiff s Requests for Production 0f Documents was proper because, as a threshold issue, the requests themselves are not proper 0n their face. Indeed, the rules require Plaintiffto identify with reasonable particularity the documents sought in connection With a request for production of documents. See Code CiV. Proc. § 2031.030(c)(1). Nowhere does Plaintiff actually attempt t0 list the documents sought With the particularity required under §203 1 .030. Instead, by the reliance on the phrase “all DOCUMENTS Which refer to, relate t0, or evidence ....” or something similar, Plaintiff seemingly asks TMS to search for and produce an endless collection of documents from any source, at any given time. A further discussion regarding the scope of what was produced and any issues of whether TMS’ responses were not complete cannot occur because the requests themselves are so incredibly overbroad. Thus, until such time that Plaintiff serves a proper request, TMS Will stand by its objections. Requests for Production Nos. 10-12 Rather than serve a proper request, you attempted to amend the requests Via a subsequent email, stating that you are “simply seeking documents regarding the warranty service contract and repair compensation between dealerships that worked 0n the vehicle and TMS.” While this characterization has its own problems, the requests themselves, t0 which you have now threated a motion, do not come close to being limited in that regard. TMS therefore properly objected to these requests. Notwithstanding the foregoing, as set forth above, TMS is Willing t0 produce a copy 0f the Toyota Warranty Policy and Procedure Manual pursuant to the attached Stipulated Protective Order. Requests for Production Nos. 27-29: Once again, as TMS noted in its initial response, these requests are plagued by relying 0n the improperly vague and overbroad phrase “A11 DOCUMENTS ....” that calls for a seemingly endless universe of documents, unrelated to the subject 0f this action. You appear to concede that only the repairs actually performed on this vehicle would be relevant but yet you continue to seek documents relating to repair procedures that apply t0 a series 0f vehicles generally (i.e., the “shop manual”). The issue in this case is whether any repairs t0 the specific subject vehicle for defects covered under the TMS New Vehicle Limited Warranty were repaired Within a reasonable time. Thus, TMS has provided the relevant documents regarding the repairs performed on the subject vehicle, including any requests for technical assistance made by the authorized dealers and TMS’ response thereto. Notwithstanding the foregoing, TMS will produce a copy of the repair manual for the 2020 Toyota Tacoma. Moreover, given your position that Whether the dealership followed the repair procedures in the manual would be “integral” t0 this case, we assume that you Will agree that those repairs performed by the dealership pursuant to those procedures should not be used by Plaintiff at trial to demonstrate a failed repair opportunity. If our understanding is incorrect, please clarify your position. Request for Production N0. 31: Once again, we are puzzled as to Why Plaintiff seeks information regarding advertisements as Plaintiff does not assert a fraud or misrepresentation claim. As for the claim that a warranty was “created” by an advertisement, there is no such allegation in the Complaint. Moreover, it would be wholly baseless to file a lawsuit asserting the breach 0f a warranty that Plaintiff apparently does not know exists. In closing, upon your execution and return of the attached Protective Order, we will forward those documents identified above. In addition, we hope that Plaintiff reconsiders the threat 0f motion practice in this matter. We remain available to further discuss this matter and avoid judicial intervention. Should you have any questions regarding this matter, please do not hesitate to contact my office. Sincerely, Mar . Skanes EXHIBIT I Mark Skanes From: Kevin Faulk Sent: Tuesday, May 4, 2021 1:23 PM To: Mark Skanes Cc: Claire Waldvogel; firm@anderson|aw.net; Jon Martinez Subject: Re: Richard Espinoza v. Toyota Motor Sales, U.S.A., Inc. External Sender Agreed. Kevin Faulk Law Offices of Kevin Faulk (408) 599-3277 Phone (408) 800-4046 Fax On Tue, May 4, 2021 at 6:53 AM Mark Skanes wrote: Kevin: We will have a response by 5/21/21. We can extend Plaintiff’s corresponding motion to compel deadline to 6/4/21. Mark W. Skanes, Esq. Licensed in: NY, NJ, CT, MA, WV, NC, GA, PA, VA, NH, CA and VT mskanes@rosewa|dorf.com 518-869-9200 ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, CA 90802 ROSEWALDORF PLLC 501 New Karner Rd. Albany, NY 12205 From: Kevin Faulk Sent: Friday, April 30, 2021 7:46 PM To: Mark Skanes Cc: Claire Waldvogel ; firm@anderson|aw.net; Jon Martinez Subject: Re: Richard Espinoza v. Toyota Motor Sales, U.S.A., Inc. External Sender Dear Counsel, This is our attempt t0 meet and confer regarding Toyota Motors Sales, U.S.A., Inc.’s (“TMS”) meet and confer response dated March 26, 202 1. We still request that you e-mail us Word versions of your discovery responses, and, in return, we agree t0 share our Separate Statement in Word version as well. If this is not amenable t0 you, then please at least produce your interrogatory responses and responses t0 requests for admission and in plain-text (.txt) format pursuant to Code of Civil Procedure sections 2030.210(d)(3) and 2033.210(e)(3). Your general statement that “most, if not all, of Plaintiff’s Interrogatories and Requests for Production 0f Documents are drafted in such a vague, ambiguous and overbroad manner that it is Virtually impossible to respond as written” is completely unhelpful. Just as this sort 0f generalized form 0f objection is prohibited in response to discovery, it serves no purpose here but to frustrate and create confusion. Obj ections need to be articulated in response to each request or the requesting party is left guessing as to which section you take issue. A rule of the Los Angeles Superior Court is: “Of course Plaintiff is requesting all documents in your possession or control “interrogatories should not be read by the recipient in an artificial manner designed to assure that answers are not truly responsive.” You have a duty to respond t0 the plain language of the request and not obfuscate things for the sake of withholding responses 0r production. Your statement that “further discovery should be limited t0 the deposition of Plaintiff and an inspection of the subj ect vehicle” is an overstep and inaccurate. Plaintiff has a right to discovery through form and special interrogatories, requests for production and requests for admission. “[O]ur Supreme Court has often stated that discovery statutes are t0 be construed broadly in favor 0f disclosure, so as to uphold the right t0 discovery whenever possible. Matters sought are properly discoverable if they Will aid in a party‘s preparation for trial.” (Puerto v. Superior Court 158 Cal.App.4th 1242, 1249.) Below are my continued issues with your responses: Form Interrogatories: First, you fail t0 address your preamble t0 your responses t0 Plaintiff’s form interrogatories. As I said in my meet and confer, the preamble 0f “general objections” is improper and should be withdrawn. The Discovery Act does not authorize such general obj ections and, in fact, actually prohibits it. The Code 0f Civil Procedure requires the party t0 respond in writing t0 each request and t0 insert any obj ections within each response. Will you withdraw your “General Objactions” preamble? Thank you for supplementing N0. 12.1, however the identification 0f individuals is unclear. You state “technicians and service advisers at Maita Toyota (2500 Auburn Blvd. Sacramento, CA 95821 [916] 481- 0855), German Madrigal Jason Thao, Marshall De La Pena, Parker Seim, Rock Howard, Sergio Zermeno, Ronald F1010, Austin Jackson, Thanh Tran, Joseph Valadao, Valentin Valadez, Norbert Santos, and Junko Case. TMS further identifies TMS Field Technical Specialist Mario Jaime and TMS TAS agent Mitchell Titterness as having knowledge 0f the inspection, diagnosis and repair 0f the subj ect vehicle.” Please advise which 0f these are the technicians and service advisers at Maita Toyota. If they are not current employees at Matia Toyota, where are they? Plaintiff needs telephone numbers and addresses 0f each individual, so please provide a response in a more clear manner. “If the responding party does not have personal knowledge sufficient t0 respond fully t0 an interrogatory, that party shall so state, but shall make a reasonable and good faith effort t0 obtain the information by inquiry t0 other natural persons 0r organizations, except where the information is equally available t0 the propounding party.” (CCP § 2030.220(c); Regency Health Services, Inc. v. Sup.Ct. (Settles) (1998) 64 Cal.App.4th 1496, 1504.) This address and phone number contact information is not equally available t0 Plaintiff, so TMS as a duty t0 make a reasonable and good faith effort t0 obtain this information. Your supplemental response t0 N0. 12.2 lists the same individuals as your response t0 12. 1. Please provide further identifying information as requested above. You also failed t0 provide a furthers response t0 N0. 17.1. You provide responses that are not unqualifed admissions t0 RFA Nos. 4, 5, and 6. Pursuant t0 Form Interrogatory N0. 17.1, you need t0 provide the information requested by 17. 1 (b)-(d) in order t0 properly comply with discovery. Requests for Admission: In additional to failing t0 provide 17.1 information t0 RFA Nos. 4, 5 and 6, you failed t0 address your preamble t0 your responses t0 Plaintiff s requests for admission. As I said in my meet and confer, the preamble 0f “general obj actions” is improper and should be withdrawn. The Discovery Act does not authorize such general obj ections and, in fact, actually prohibits it. The Code 0f Civil Procedure requires the party t0 respond in writing t0 each request and t0 insert any objections within each response. Will you withdraw your “General Objections” preamble? Requests for Production: Again, you failed t0 address your preamble t0 your responses t0 Plaintiffs requests for production. As I said in my meet and confer, the preamble 0f “general objections” is improper and should be withdrawn. The Discovery Act does not authorize such general obj ections and, in fact, actually prohibits it. The Code 0f Civil Procedure requires the party t0 respond in writing t0 each request and t0 insert any obj ections within each response. Will you withdraw your “General Obj actions” preamble? You also did not address my issued with your failure t0 fully articulate your obj actions. Because you assert obj ections t0 all demands for inspection that were addressed in my meet and confer, the Code requires specificity with respect t0 both the applicable obj ections and identity 0f what items are being withheld. CCP 3 section 203 1 .240 specifically outlines how TMS should respond. CCP § 203 1 .240(b) states “If the responding party obj ects t0 the demand for inspection, copying, testing, 0r sampling 0f an item 0r category 0f item, the response shall d0 both 0f the following: (1) Identify with particularity anV document, tangible thing, land, 0r electronically stored information falling within any category 0f item in the demand t0 which an obj ection is being made. (2) Set forth clearly the extent 0f, and the specific ground for, the objection. If an obj ection is based 0n a claim 0f privilege, the particular privilege invoked shall be stated. If an obj ection is based 0n a claim that the information sought is protected work product under Chapter 4 (commencing with Section 201 8.010), that claim shall be expressly asserted.” (c) (1) If an objection is based 0n a claim 0f privilege 0r a claim that the information sought is protected work product, the response shall provide sufficient factual information for other parties t0 evaluate the merits 0f that claim, including, if necessary, a privilege 10g. T0 be compliant with the code, ifTMS has an obj ection t0 producing an item responsive t0 a category in the inspection demand, you must particularly identify the item t0 which an obj ection is being made and then clearly set forth the objection t0 each particular item. We can resolve this issue by your statement that n0 documents were withheld from any request for production based upon an obj ection. Is this true? Otherwise, if you withheld any documents based upon an obj ection, please supplement with code compliant responses. Additional issues that remain with request for production responses: You maintain your refusal t0 produce any documents for RFPs N0. 10, 11 and 12. N0. 10 asks for the warranty service contract between you and any dealership that performed repairs t0 the vehicle. N0. 11 requests dealership compensation contracts and N0. 12 requests documents related t0 policies, procedures used by one 0fyour authorized dealerships regarding vehicle warranty repair compensation. Again, Plaintiff is simply seeking documents regarding the warranty service contract and repair compensation between dealerships that worked 0n the vehicle and TMS. This warranty service contract is required by law-this information is well-within TMS’s custody 0r control and is requested in order t0 move this case forward and prepare for trial in this case. Records clearly indicate that TMS reimbursed dealerships for repairs t0 the subj ect vehicle and Plaintiff is entitled t0 the relevant contract between TMS and any 0f those dealerships. Stating that this information is irrelevant t0 the case is untrue. The subject matter 0f Plaintiffs action is a defective vehicle which Defendant manufactured 0r distributed and was unable t0 repair under warranty. Civil Code § 1793.2(a)(1)(B) requires Defendant t0 either establish its own service and repair facilities 0r “enter into warranty service contracts with independent service and repair facilities” that comply with § 1793.2(a)(1)(B). Dealership(s) that performed warranty repairs in this case is a TMS authorized repair facility. Documents regarding the relationship between TMS and one 0f its authorized repair facilities that attempted repairs 0n the subj ect vehicle could inform a number 0f aspects 0f this case, including relevance t0 Plaintiffs claims for civil penalties based upon Defendant’s willful Violation 0f Song-Beverly under Civil Code § 1794(0). Further, probing the relationship between Defendant and its dealership might also show that Defendant does not pay for certain types 0f repairs 0r that Defendant underpays for certain repairs, resulting in an incentive for dealerships not t0 perform certain repairs, even when they are required. As with all your other responses, please review CCP 203 1 .240(b) (discussed more above in my introduction t0 this section) for how t0 properly respond t0 a demand for inspection if the responding party objects t0 the demand. As for 11 and 12, again, your procedures regarding how dealerships receive compensation for performing your repairs is highly relevant and integral t0 this case. The nature and absence 0f such procedures are relevant here, as would be the failure t0 follow those policies 0r procedures. Also, the statement that the matters are a “trade secret” is not a valid obj ection: “The request seeks confidential 0r trade secret information is not a proper obj ection the answering party should seek a protective order t0 excuse the duty t0 answer.” Columbia Broadcasting System, Inc. v. Superior Court (1968) 263 Cal.App.2d 12, 23. As I asked before, d0 you plan t0 seek a protective order? D0 you have a model t0 send for my review? Also, as I stated before, your confidential objection is not recognized. It is not a privilege established by statute. In the absence 0f any legal basis, this objection must be withdrawn. The California Supreme Court has circumscribed the question quite succinctly: “In California there is n0 privilege t0 refuse t0 disclose any matter, 0r t0 refuse t0 produce any writing, object, 0r thing, unless the privilege is created by statute. (§ 91 1, subd. (b).) ‘The privileges contained in the Evidence Code are exclusive and the courts are not free t0 create new privileges as a matter ofjudicial policy.”’ Valley Bank ofNevada v. Superior Court (1975) 15 Cal.3d 652, 656, Garstang v. Superior Court (1995) 39 Cal.App.4th 526, 532.” If it is helpful to narrow the time frame, Plaintiff is willing t0 limit the time frame 0f the documents requested in Nos. 10, 11, 12 t0 from the date the subject vehicle was purchased t0 the date this lawsuit was filed. RFP Nos. 27, 28, and 29 request documents related t0 repair procedures and the shop manual all specifically about this one particular vehicle-they d0 not request a “seemingly endless universe 0f documents.” Please review the requests and note they each are limited t0 the subject vehicle. Your statement that “it now appears that you seek information about repair procedures generally, t0 all vehicles for any concerns” is confusing and inaccurate. This case revolves around a defective vehicle under Song-Beverly wherein Plaintiff is asking for a refund. Your procedures regarding repairs and documents related t0 this one particular vehicle’s defects are highly relevant and integral t0 this case. The nature and absence 0f repair procedures are relevant here, as would be the failure t0 follow those policies 0r procedures. RFP N0. 31 requests any California advertisements regarding the subject vehicle and you maintain your refusal t0 respond. It is not “beyond the scope 0f discovery” t0 request advertisements for the same year, make and model as the subj ect vehicle. Good cause exists for discovery here, as plaintiff is allowed t0 show what warranties were created by the advertisements themselves and how the vehicle was advertised. This is a breach 0f warranty case, and warranties can be established through advertising. Special Interrogatories: Again, you fail t0 address your preamble t0 your responses t0 Plaintiffs special interrogatories. As I said in my meet and confer, the preamble 0f “general obj actions” is improper and should be withdrawn. The Discovery Act does not authorize such general obj ections and, in fact, actually prohibits it. The Code 0f Civil Procedure requires the party t0 respond in writing t0 each request and t0 insert any obj ections within each response. Will you withdraw your “General Obj actions” preamble? Thank you for supplementing N0. 2 and N0. 5. At the end 0f each you list the witnesses: “t Maita Toyota (2500 Auburn Blvd. Sacramento, CA 95821 [916]481-0855), German Madrigal, Jason Thao, Marshall De La Pena, Parker Seim, Rock Howard, Sergio Zermeno, Ronald F1010, Austin Jackson, Thanh Tran, Joseph Valadao, Valentin Valadez, Norbert Santos, and Junko Case. TMS further identifies TMS Field Technical Specialist Mario Jaime, TMS TAS agent Mitchell Tittemess and Customer Assistance representatives Daren Musket, Luis Hernandez, Inna Mironyuk, Jay Keen, Rosanna Carlier, and Rebecca Overstreet as having knowledge 0f TMS’ denials and defenses in this matter.” Please provide each person’s business address, business telephone number, and last known job position as requested in the interrogatories. The way my which your clumped the names together makes much 0f this information uncertain. For instance, which 0f these persons is employed at Maita Toyota? And, if that is where each is employed, what is each’s position at Maita Toyota? Nos. 8, 9, 10, 11, 12, 14, 16, 17, 18, 19, 20, 21, 23, 29, 30 and 34 all ask detailed questions regarding the repairs / repair attempts t0 the vehicle, repurchase 0r warranty repair reimbursement. In your meet and confer you refuse t0 budge 0n your response, and stand by your belief that referring the Plaintiff t0 documents from which he can dig out the answer is sufficient. This is untrue. In fact, if referring Plaintiff t0 documents was an adequate response t0 interrogatories, what would be the point 0f interrogatories at all? Interrogatories are not the same as requests for production 0f documents. An interrogatory may properly ask a party t0 state his 0r her contentions as t0 any matter 0r issue in the case; and the facts, witnesses 0r writings 0n which the contentions are based. (CCP §2030.010(b); see also Burke v. Superior Court (1969) 71 Cal.2d 276, 281.) CCP § 2030.230 allows the responding party t0 specify writings from which the answer can be obtained only if the answer would require a “compilation, abstract, audit, 0r summary 0f 0r from the documents 0f the party t0 whom the interrogatory is directed, and if the burden 0r expense 0f preparing 0r making it would be substantially the same for the party propounding the interrogatory as for the responding party.” None 0f these questions require the creation 0f any compilation, abstract, audit 0r summary, thus responding through the use 0fCCP § 2030.230 was improper. “A broad statement that the information is available from a mass 0f documents is insufficient.” See Deyo v. Kilboume (1978) 84 CA3d 771, 784. Moreover, most 0f your responses refer t0 the same small set 0f documents, regardless 0fwhat the interrogatory is asking. Many interrogatories asked for a specific date 0r person be identified. This type 0f direct questioning cannot be evaded by snowing Plaintiff with inappropriate obj ections and referring him t0 unresponsive documents. For instance, N0. 10 asks “IfYOU claim that any PROBLEM with the VEHICLE was successfully repaired within a reasonable number 0f repair attempts, please IDENTIFY each such PROBLEM.” This is a highly relevant question in a Song-Beverly breach 0f warranty case regarding a vehicle. Plaintiff is merely trying t0 obtain the sort 0f detailed information that can move litigation forward. The basic facts requested are readily available t0 you. A responding party must “make a reasonable and good faith effort to obtain the information by inquiry t0 other natural persons 0r organizations.” Sinaiko Healthcare Consulting, Inc. v. Pacific Healthcare Consultants (2007) 148 Cal.App.4th 390, 406. Plaintiff is willing to limit his further response request t0 numbers 8, 10-19, 29, 30 and 34. These 12 interrogatories all request highly relevant factual information needed by Plaintiff t0 move this case forward. These are historical questions, based upon the facts that should be readily available t0 you. Therefore, your statement that you have not had the opportunity t0 depose the Plaintiff 0r inspect the vehicle should be immaterial. Regardless, “[i]nterr0gat0ries are designed t0 permit discovery 0f all facts presently known t0 a defendant upon which it predicates its defenses.” (Burke v. Superior Court, 71 Cal. 2d 276 (1 969).) “If only partial answers can be supplied, the answers should reveal all information then available t0 the party.” (Deyo v. Kilboume (1978) 84 Cal.App.3d 771, 782.) N0. 22 asks TMS t0 “IDENTIFY every DOCUMENT which YOU have provided t0 any 0f the DEALERSHIPS to which the VEHICLE was delivered which describe the policies and procedures by which the DEALERSHIP may claim or will be compensated for performing warranty repairs.” You provided n0 substantive response and maintain your refusal t0 answer in meet and confer. You fail t0 identify the contract between Defendant and its dealerships that is required by Civil Code § 1793.2(a) 0r the policies and procedures that govern payment for warranty repairs. These documents are relevant t0 Plaintiffs claims for civil penalties based upon Defendant’s willful Violation 0f Song-Beverly under Civil Code § 1794(0). Typically, the documents show that Defendant imposes limitations 0r restrictions 0n the service and repair facilities which prevented them from properly diagnosing 0r repairs Plaintiff” s vehicle. For example, it is customary in the automobile industry for manufacturers t0 agree t0 pay their dealerships only for repairs actually performed, and not t0 reimburse for time spent diagnosing a particular problem. For that reason, if a repair takes only 10 minutes, but it takes two hours in order t0 diagnose a problem, manufacturers will not pay a dealership for the two hours spent diagnosing the problem. As a result, dealerships will simply find “n0 problem” instead of spending the time necessary t0 actually diagnose the problem. 6 Likewise, the documents might also show that Defendant does not pay for cettain types of repairs or that Defendant underpays for certain repairs, resulting in an incentive for dealerships not t0 perform certain repairs, even when they are required. For all of these reasons, the documents evidencing Defendant’s policies and procedures with its independent dealerships concerning the performance of warranty repairs are reasonably calculated to lead to the discovery of admissible evidence, and are relevant to the subject matter of this action. Please provide a further response to this interrogatory by providing the highly relevant information that is requested. N0. 31 asks for the identity 0f other persons who complained 0f the same problems with the same vehicle as Plaintiff. You refuse t0 provide a substantive response, even in meet and confer. This question solely asks for simple identifying information regarding the persons themselves. You cannot conceal relevant facts and information. In fact, at least two departments in the Los Angeles Superior Court have mandated disclosure of this information in standing orders in Song Beverly litigation. Plaintiff is Willing to accept the standing order of Department 24, which would mean providing: “A list or compilation of customer complaints in Defendant’s electronically stored information database that are substantially similar to the alleged defects claimed by plaintiff, in vehicles purchased in California for the same year, make and model of the subj ect vehicle. A substantially similar customer complaint would be the same nature 0freported symptom, malfunction, dashboard indicator light, or other manifestation 0f a repair problem as the description listed in any work order or repair order for the subject vehicle, other than routine or scheduled maintenance items. The list provided by Defendant may be in the chart or spreadsheet format, and shall include the VIN, date of repair Visit, dealership or other reporting location, and text of the other customers’ reported complaint, but shall not include the other customers’ names, addresses, phone numbers, e- mail addresses, 0r other personal identifying information.” To avoid a motion to compel, please respond to this meet and confer as soon as possible, but no later than May 7. Thank you. Kevin Faulk Law Offices of Kevin Faulk (408) 599-3277 Phone (408) 800-4046 Fax On Mon, Apr 26, 2021 at 4:04 PM Mark Skanes wrote: OK From: Kevin Faulk Sent: Monday, April 26, 2021 6:31 PM To: Mark Skanes Cc: Claire Waldvogel ,- firm@andersonlaw.net; Jon Martinez 7 Subject: Re: Richard Espinoza v. Toyota Motor Sales, U.S.A., Inc. External Sender We are preparing a further meet and confer. Would you be willing to extend our MTC deadline to 5/14? Kevin Faulk Law Offices of Kevin Faulk (408) 599-3277 Phone (408) 800-4046 Fax On Fri, Apr 2, 2021 at 1:32 PM Mark Skanes wrote: Agreed. From: Kevin Fau|k Sent: Wednesday, March 31, 2021 7:05 PM To: Mark Skanes Cc: Claire Waldvogel ; firm@andersonlaw.net; Jon Martinez Subject: Re: Richard Espinoza v. Toyota Motor Sales, U.S.A., Inc. Will you agree to extend our deadline for an MTC to April 30? Kevin Faulk Law Offices of Kevin Faulk (408) 599-3277 Phone (408) 800-4046 Fax On Wed, Mar 31, 2021 at 5:59 PM Mark Skanes wrote: Kevin: We will provide further responses consistent with our March 26, 2021 correspondence by April 16, 2021. Mark W. Skanes, Esq. Licensed in: NY, NJ, CT, MA, WV, NC, GA, PA, VA, NH, CA and VT mskanes@rosewa|dorf.com 518-869-9200 ROSEWALDORF LLP 100 Oceangate, Suite 300 Long Beach, CA 90802 ROSEWALDORF PLLC 501 New Karner Rd. Albany, NY 12205 From: Kevin Faulk Sent: Wednesday, March 31, 2021 11:01 AM To: Claire Waldvogel Cc: firm@andersonlaw.net; Mark Skanes ; Jon Martinez Subject: Re: Richard Espinoza v. Toyota Motor Sales, U.S.A., Inc. Please let me know when | should expect the further responses mentioned in your letter. Kevin Faulk Law Offices of Kevin Faulk (408) 599-3277 Phone (408) 800-4046 Fax On Fri, Mar 26, 2021 at 8:00 PM Kevin Faulk wrote: When should | expect the further responses? Kevin Faulk Law Offices of Kevin Faulk (408) 599-3277 Phone (408) 800-4046 Fax On Fri, Mar 26, 2021 at 2:47 PM Claire Waldvogel wrote: Good Afternoon: Please find attached. Thank you, Claire WaldA/ogd/ Paralegal RoseWaldorf LLP 100 Oceangate, Suite 300 10 Long Beach, CA 90802 cwaldvoge|@rosewaldorf.com Phone: (518) 869-9200 Fax: (518) 869-3334 11 MAUJN KOOOQQ 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 PROOF OF SERVICE Richard Espinoza v. Toyota Motor Sales, U.S.A., Ina, and Does One through Twenty, Santa Clara County Superior Court, Case N0. 20CV373787 I, the undersigned, am over the age of 18 and am not a party to the within action. My business address is 100 Oceangate, Suite 300, Long Beach, CA 90802. On the date below, I served the following document(s) described as: DECLARATION OF MARK W. SKANES, ESQ. IN SUPPORT 0F TOYOTA MOTOR SALES, U.S.A., INC.’S OPPOSITION TO PLAINTIFF’S MOTION TO COMPEL FURTHER RESPONSES TO FORM INTERROGATORIES To the following party or parties in this matter: Kevin Faulk, Esq. Attorneysfor Plaintiff Law Offices of Kevin Faulk 530 Lawrence Expy., #361 Sunnyvale, California 94085 Tel: (408) 599-3277 Fax: (408) 800-4046 E-Mail: kfaulk@gmai1.com Martin Anderson, Esq. Anderson Law Firm 2070 N. Tustin Ave. Santa Ana, California 92705 Email: firm@andersonlaw.net D BY U.S. MAIL: By enclosing the foregoing document(s) in a sealed envelope t0 the addressee(s) above and, under the firm’s ordinary course of business, placing said envelope(s) for pick-up and mailing pursuant to C.C.P. § 1013. I am readily familiar with the firm’s practice for collection and processing 0f outgoing mail. Under that practice, the outgoing mail is deposited with the U.S. Postal Service 0n the same day as collected, with postage fully prepaid. D BY OVERNIGHT DELIVERY: I enclosed the foregoing documents in a sealed envelope 0r package to the addressee(s) listed above and placed said envelope or package for pick-up for overnight delivery Via UPS under the firm’s ordinary course of business. I am familiar with the firm’s practice of collecting and processing documents for overnight delivery Via UPS. Under that practice, the envelope or package would be deposited for pick up by an authorized UPS courier or driver that same day and delivered to the addressee(s) the following business day pursuant t0 C.C.P. § 1013. BY ELECTRONIC SERVICE/EMAIL: I electronically filed the document(s) with this Court using the Court’s designated electronic filing service provider, which sent notification of that filing to the person(s) listed above t0 accept service by electronic transmission, and/or I caused the document(s) t0 be transmitted Via electronic mail to the addressees as listed above pursuant to C.C.P. § 1010.6 and 1013(g), Cal. Rule 0f Court 2.25 1, and/or agreement or stipulation between the parties. I declare under penalty 0f perjury under the laws of the State of California, that the foregoing is true and correct. Dated: September 8, 2021 CW9Wald» Claire Waldvogel PROOF OF SERVICE