Physicians Are Wary of Bad Reviews

The Wall Street Journal published an interesting article titled Doctors Check Online Ratings From Patients and Make Change- Many physicians are wary of bad reviews from disgruntled patients. The article discusses how doctors are handling online reviews and the actual impact of negative reviews, which may not be as bad as you think. The article discusses several studies performed concerning the issue and how doctors are starting to embrace the online reviews and use them to their advantage. Follow the link to read more.