Silver Fleet Motor ExpressDownload PDFNational Labor Relations Board - Board DecisionsFeb 27, 1969174 N.L.R.B. 873 (N.L.R.B. 1969) Copy Citation SILVER FLEET, MOTOR EXPRESS 873 Silver Fleet, Inc. d /b/a Silver Fleet Motor Express, Security Terminals and Local Freight Drivers, Local No. 208, International Brotherhood of Teamsters, Chauffeurs, Warehousemen & Helpers of America Silver Fleet, Inc. d /b/a Silver Fleet Motor Express, Security Terminals and Local Freight Drivers, Local No. 208, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, Petitioner. Cases 21-CA-7431 and 21-RC-10270 February 27, 1969 DECISION, ORDER, AND DIRECTION OF SECOND ELECTION On October 2, 1967, Trial Examiner Maurice M. Miller issued his Decision in the above-entitled proceeding, finding that Respondent had engaged in and was engaging in certain unfair labor practices within the meaning of the National Labor Relations Act, as amended, and recommending that it cease and desist therefrom and take certain affirmative action, as set forth in the attached Trial Examiner's Decision He also found that Respondent had not engaged in other unfair labor practices alleged in the complaint and recommended dismissal of those allegations. Thereafter, Respondent filed exceptions to the Trial Examiner's Decision and a brief in support thereof; General Counsel filed cross-exceptions, a brief in support thereof, and a brief in answer to Respondent's exceptions. The Board has reviewed the rulings of the Trial Examiner made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Trial Examiner's Decision and the entire record in this case, including the exceptions and briefs, and hereby adopts the findings. conclusions, and recommendations of the Trial Examiner, except as modified below. 1. We agree with the Trial Examiner's findings of Section 8(a)(1) violations by Respondent. However, we also find, contrary to the Trial Examiner, that the speech delivered by President Denkler on December 6 violated Section 8(a)(1). In that speech, President Denkler told the employees that if the Union had won the election, the company would have sold its "bobtail" trucks, moved to a smaller terminal, and continued in business with fewer employees. In our view, this statement amounted to a threat of reprisal in violation of Section 8(a)(1).' 'Significantly, the Trial Examiner found that identical comments made prior to the election tended to generate fear and were, therefore, violative of Sec 8(a)(1) We have agreed with these findings We do not believe that this kind of statement becomes less threatening because It was made after the election and was contained in a speech in which Respondent announced a number of measures intended to achieve a "tighter" shop This is 2. The Trial Examiner concluded that Respondent ' s unfair labor practices were not sufficiently pervasive to support a finding of bad faith . He concluded , nonetheless , that a bargaining order was necessary to remedy the numerous violations of Section 8(a)(1) We do not find it necessary , however, to resolve either of these questions because, contrary to the Trial Examiner, we conclude that the General Counsel failed to prove that the Union represented a majority of employees in the appropriate unit. The General Counsel contends that the Union's majority status was demonstrated in two different ways: ( 1) by the authorization cards which the Union submitted to the Employer, and (2) by the poll of employees taken by Denkler on November 10. We disagree with both of these contentions. The cards submitted to Respondent designated the Union as bargaining agent and then contained the following statement in bold letters: THIS DOES NOT OBLIGATE ME IN ANY WAY. The General Counsel contends that construed in context , this sentence could have only one meaning - that by signing the card an employee was not thereby obligating himself to pay union dues or become a union member . We disagree. While it is certainly possible that some employees would interpret the sentence in the manner suggested by General Counsel, there are other reasonable constructions that could be given to this language. For example , the sentence could imply that by signing the card , the employee was not doing anything that he would not have an opportunity to reconsider . In this sense, the language was misleading . If more than half the employees signed cards, the Respondent might have recognized the Union without an election. If an election were held, and the Union defeated , the Respondent might have committed unfair labor practices which warrant a bargaining order. Thus, even though the signing of the authorization card did not obligate the employees to pay dues, it could achieve a result; i.e., union representation which was binding on the employees . In this sense , the employee had "obligated" himself by signing a union card. In finding that the cards obtained by the Union were insufficient for purposes of proving majority status, we rely not only on the language of the card itself, but also on testimony dealing with the solicitation of the cards .' Employee Hicks, the most active solicitor for the Union , testified as follows when questioned about the authorization cards. TRIAL EXAMINER : Did you have a conversation with him' at the time he gave you the cards? particularly so in a situation such as this where the period for filing objections to the recently held election had not yet expired 'For this reason, we find it unnecessary to determine whether the disclaimer of obligation on the card would, by itself, be a sufficient basis for invalidating the cards 'The question refers to Maheras, the union organizer from whom Hicks obtained the cards 174 NLRB No. 141 874 DECISIONS OF NATIONAL LABOR RELATIONS BOARD HICKS: Yes. TRIAL EXAMINER: Tell us the substance of that conversation. HICKS: Well, just what the Union could do for us, and that if a certain percent of these cards were signed there would' be an election to vote whether to get the Union in or not. TRIAL EXAMINER: He enlisted your help to distribute the cards? HICKS: Yes, I would say that.... Q (By Mr. Sweeny): Did he tell you anything further than there would be an election? A: No... Q: Were you told the purpose of distribution of these cards was for an election only? A: Yes.... Q: What were you told with respect to the card? For what purpose were the cards to be distributed? A: To have an election - if a certain percentage of employees signed these cards we would have an election. Q: Were you told anything further? A: No. Hicks also testified that he repeated this conversation to one employee and "might have" repeated it to several others. As pointed out by the Trial Examiner, it was only after several leading questions in which General Counsel specifically mentioned the possibility of voluntary recognition that Hicks stated: All he ever told me about them was that it would be for an election or to negotiate with Silver Fleet through them. Under these circumstances, we do not believe that the authorization cards can be regarded as an unambiguous expression of intent to designate the Union as a bargaining agent. The oral assurances that the card was to be used for an election, coupled with the disclaimer of obligation in the card itself, created an ambiguity which, in our view, is sufficient to invalidate the cards for purposes of determining majority status. Nor do we believe that majority status was established by the poll taken by Respondent shortly after it received the Union's demand for recognition. It is significant that in this poll, Respondent's President Denkler did not ask employees whether they wanted a union, but whether they had signed authorization cards. If, as we have held, the authorization cards cannot be used to establish majority, it follows that an employee's oral affirmation that he signed such a card was not effective for such purpose. Accordingly, we do not adopt that portion of the Trial Examiner's Decision which recommends that Respondent be ordered to bargain with the Union. Instead, we shall order that the election be set aside and direct that a second election be held.4 The subject of a "model" card to which Member Zagoria refers in his concurring opinion is one to which the entire Board is giving careful ORDER Pursuant to Section 10(c) of the "''tional Labor Relations Act, as amended, the N ^L- -nal Labor Relations Board hereby adopts as its Order the Recommended Order of the Trial Examiner, as modified herein, and orders that the Respondent, Silver Fleet, Inc. d/b/a Silver Fleet Motor Express, Security Terminals, Los Angeles, California, its officers, agents, successors, and assigns, shall take the action set forth in the Trial Examiner's Recommended Order, as so modified: 1. Delete paragraph 2(a) of the Trial Examiner's Recommended Order and renumber the subsequent paragraphs consecutively. 2. Delete the last indented paragraph (including the unit description) from the Appendix attached to the Trial Examiner's Decision. 3. Delete the last paragraph of the Trial Examiner's Decision. It is,hereby ordered that the complaint be, and it hereby is, dismissed insofar as it alleges that Respondent unlawfully refused to bargain with the Union on and after November 14, 1966. It is hereby further ordered that the election conducted on November 29, 1966, be, and it hereby is, set aside. [DIRECTION OF SECOND ELECTIONS omitted from publication.] MEMBER ZAGORIA, concurring: Like my colleagues, I would dismiss the complaint herein insofar as it alleges an unlawful refusal to bargain. I would not, however, rely on the statements made to the signers of the cards, as I believe the cards are invalid because of the disclaimer of obligation, which stated "THIS DOES NOT OBLIGATE ME IN ANY WAY." Such a statement, in my view, permeates the entire card with its ambiguity. If that statement appeared toward the end of a sales contract for a vacuum cleaner, I have little doubt that the courts would treat the entire document as a nullity. This is not the first case where cards have been questioned because of language ambiguities. As has been noted by the Bench,6 commentators,' and the consideration Chairman McCulloch and Member Fanning are unwilling to rule upon the specific form suggested by their colleague or to state the precise legal consequences of the use of any such card without a fuller opportunity for affected parties generally to present their views on this matter to the Board. 'An election eligibility list, containing the names and addresses of all the eligible voters, must be filed by the Employer with the Regional Director for Region 21 within 7 days after the date of issuance of the Notice of Second Election by the Regional Director. The Regional Director shall make the list available to all parties to the election. No extension of time to file this list shall be granted by the Regional Director except in extraordinary circumstances. Failure to comply with this requirement shall be grounds for setting aside the election whenever proper objections are filed. Excelsior Underwear Inc.. 156 NLRB 1236. 'E.g., N.L .R B. v Peterson Bros., Inc. 342 F.2d 221, 225 (C.A 5, 1965); International Union of Electrical. Radio and Machine Workers v. N L R B., 352 F 2d 361, 363-364 (C.A. 5, 1965) (concurring opinion), N.L.R.B v. S E Nichols Company. 380 F.2d 438, 442, fn 4 (C A. 2, 1967), N.L R.B. v. Southbridge Sheet Metal Works, 380 F.2d 851, 855 (C.A 1, 1967). 'E.g., Lesnick , Establishment of Bargaining Rights Without an NLRB SILVER FLEET, MOTOR EXPRESS Trial Examiner, problems specifically concerning the propriety of authorization card language and format could be eliminated if this Board or the unions would adopt an appropriate card form more suitable to the purpose of Sections 9 and 10 of the Act. Although aware of the pitfalls involved in drafting a legal form, I offer below8 a proposed authorization card model which, if adopted by union organizers, should reduce those challenges based on card language or format. I propose this model to give the sense of what I have in mind rather than for its precise language. Of course I recognize that this proposal will not solve all the card problems, but should help in those arising from the wording of the cards. MEMBERS BROWN AND JENKINS, concurring in part, dissenting in part: We agree with the majority's conclusion that the speech delivered by President Denkler on December 6 violated Section 8(a)(1). Contrary to the majority, however, we would find that the authorization cards obtained by the Union were unambiguous and, therefore, valid for purposes of establishing union majority. As to the validity of the union authorization cards, the majority concedes that the cards explicitly designate the Union as bargaining agent. The claim of ambiguity dissolves when the full text of the card is reviewed. It states: AUTHORIZATION FOR REPRESENTATION UNDER THE NATIONAL LABOR RELATIONS ACT I, the undersigned, employee . . . hereby authorize Teamsters Union, Local 208, as my collective-bargaining representative for wages, hours, health and welfare, pension protection, Election , 65 Mich . L. Rev 851, 856-858 (1967), Lewis, The Use and Abuse of Authorization Cards in Determining Union Majority, 16 Lab L J. 434, 441 (1965). '[NAME OF BARGAINING AGENT - printed in upper case] AUTHORIZATION FOR REPRESENTATION I, , of (Employee's name please print-(Employee ' s address - please print) hereby authorize [NAME OF BARGAINING AGENT - printed in upper case] to represent me for the purpose of collective bargaining with my employer, , and to (Employer's name - please print) negotiate and conclude all agreements respecting wages, hours , and other terms and conditions of employment . I understand that this card can be used by the Union to obtain recognition from my employer without an election. NOTE READ BEFORE SIGNING Date : Signed: (Month, day , year)._(Signature of employee) Received by. 875 working conditions and other conditions of employment. This authorization supersedes any similar authority previously given to any person or organization. THIS DOES NOT OBLIGATE ME IN ANY WAY.. . . [Emphasis supplied] According to the majority, an employee may construe this reservation to mean a rejection of the clear authorization made to the Union in the preceding language. However, such interpretation renders the entire card signing procedure meaningless, a result obviously not intended or envisioned by either the solicitor or the signatory. In view of the repeated language authorizing the Union as bargaining agent, the subsequent reservation must be interpreted consistent with such authorization. If the reservation creates an ambiguity, it does not relate to the twice bestowed and clear authorization for representation in the language which immediately precedes it. The ambiguity only relates to the range of other union activities, i.e., joining the union or the payment of initiation fees or the obligation to take an oath or attend meetings. This interpretation is upheld by the only testimony on the point by Driver Dunne who stated he understood the reservation meant he would not be required to pay an initiation fee unless the Union permitted him to join . As aptly phrased by the Trial Examiner: Nothing in the record, therefore, would warrant a determination that Complainant Union's card signers were either confused or misled by the language now under consideration. To the extent that Respondents may have tried to suggest that they were, such a contention is rejected. Unlike the majority, we are not persuaded by the contention that the cards should be invalidated because of oral representations made by union organizers. The testimony of employee Hicks was carefully analyzed by the Trial Examiner. He found that while Hicks was told by Union agent Maheras that the cards could be used for an election, he was not told or led to believe that the cards were to be used only for that purpose. Thus, under prevailing standards, we find no basis for invalidating Hicks' card. 9 Additionally, Hicks testified that he repeated his conversation to only one employee and that he "might have" repeated it to three others. We do not believe that an authorization card should be rejected because of uncorroborated statements that the solicitor "might have" made. Accordingly, we would find that a valid majority has been established, and we would order Respondent to bargain with the Union upon request.10 'Cumberland Shoe Co., 144 NLRB 679, enfd . 351 F.2d 917 (C A. 6), Levi Strauss & Co. 172 NLRB No. 57. "As noted in the majority opinion, the Trial Examiner found that the unfair labor practices committed by the Employer were not sufficient to justify a finding of bad-faith refusal to bargain , but were sufficient to justify a bargaining order as a remedy for the violations of Sec . 8(a)(1) Like the majority, we find it unnecessary to decide whether these two types 876 DECISIONS OF NATIONAL LABOR RELATIONS BOARD of bargaining orders are governed by two different evidentiary standards because we conclude that the Employer' s unfair labor practices were sufficient to justify a bargaining order under either theory' DECISION OF THE TRIAL EXAMINER STATEMENT OF THE CASE MAURICE M. MILLER, Trial Examiner: On November 14, 1966, Local Freight Drivers, Local No. 208, International Brotherhood of Teamsters, Chauffeurs, Warehousemen & Helpers of America, filed a petition for certification with the Board's Regional Office (Case 21-RC-10270); therein Petitioner requested certification to represent a group of workers designated as follows: All employees [of Silver Fleet Inc. d/b/a Silver Fleet Motor Express; Security Terminals] including truckdrivers, warehousemen, mechanics, dockmen, their helpers and assistants, excluding office clerical employees, guards, professional employees and supervisors as defined in the Act. Thereafter, pursuant to the parties' stipulation for certification upon consent election negotiated and signed on November 16, a vote by secret ballot was conducted on November 29, which a representative of the Board's Regional Director directed and supervised. There were 25 voters concededly eligible; all cast valid ballots. Petitioner received 12 votes; 13 votes were cast against representation for collective-bargaining purposes. On December 6, Petitioner filed timely objections with respect to this election. N.L.R.B. Rules and Regulations, Series 8, as amended, Section 102.69(a), Section 102.114(a). The Regional Director, pursuant to the Board's Rules and Regulations, thereafter proceeded to investigate Petitioner's objections. On December 30, Petitioner, designated henceforth as Complainant Union herein,'filed a charge against Silver Fleet, Inc. d/b/a Silver Fleet Motor Express, and Security Terminals, henceforth designated as Respondent herein. The firm was charged with various unfair labor practices affecting commerce, within the meaning of Section 8(a)(1) and (5) of the National Labor Relations, Act, as amended. 61 Stat. 136, 73 Stat. 519. Specifically, Complainant Union challenged the propriety of certain conduct purportedly chargeable to Respondent's representatives, which had both preceded and followed the consent election previously noted. Subsequently, on February 10, 1967, the General Counsel of the National Labor Relations Board caused a complaint and notice of hearing to be issued and served upon Respondent; therein, the firm, was charged with unfair labor practices affecting commerce within the meaning of the particular statutory sections noted. On February 14, the Board's Regional Director, further, published and served his report on objections with respect to Complainant Union's previously filed objections in Case 21-RC-10270; therein, note was taken that Respondent's purported course of conduct - challenged as violative of the statute within the complaint previously served - compassed, inter alia, the conduct put in question by Complainant Union's representation case objections. With matters in this posture, the Regional Director concluded that the statute's purpose would best be served by directing a consolidated hearing upon Complainant ' Union's objections, jointly with the scheduled hearing on General Counsel's complaint previously issued. Thereafter, Respondent's answer with respect to General Counsel's complaint was duly filed. Certain factual matters set forth within the complaint were conceded; Respondent, however, denied the commission of any unfair labor practice. Pursuant to notice, a hearing with respect to various questions presented in both cases was held at Los Angeles, California, on May 2, 3 and 4, 1967, before me. The General Counsel, Respondent, and Complainant Union were represented by counsel. Each party was afforded a full opportunity to be heard, to examine and cross-examine witnesses, and to introduce evidence pertinent to the issues. Since the hearing closed, briefs have been received from General Counsel and Respondent's counsel; these briefs have been duly considered. FINDINGS OF FACT Upon the entire testimonial record, documentary evidence received, and my observation of the witnesses, I make the following findings of fact: L THE BUSINESS OF RESPONDENT Respondent, functioning as a California corporation, maintains its principal place of business and terminal in Los Angeles, California, from which, as a duly licensed common carrier, it is engaged in the hauling of general commodities. During the course and conduce of its business operations, Respondent receives more than $50,000 annually for hauling services rendered to various interstate carriers, each of which in turn receives more than $50,000 annually from customers, for services directly performed outside the State of California Upon the Complaint's jurisdictional declarations, which are conceded, I find that Respondent was - throughout the period which this case is concerned - and is now, an employer within the meaning of Section 2(2) of the Act, engaged in commerce and business activities which affect commerce within the meaning of Section 2(6) and (7) of the Act, as amended. With due regard for those jurisdictional standards which the Board presently applies - see Siemons Mailing Service, 122 NLRB 81, and related cases - -1 find assertion of the Board's jurisdiction In this case warranted and necessary to effectuate statutory objectives. IL THE LABOR ORGANIZATION INVOLVED Local Freight Drivers Local No. 208, International Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America, designated as Complainant Union within this decision, is a labor organization within the meaning of Section 2(5) of the Act, which admits certain of Respondent's employees to membership. III. THE UNFAIR LABOR PRACTICES A. Preliminary Statement Matters Not Contested General Counsel's complaint, herein, contains certain factual declarations which Respondent has, specifically, conceded. With due regard for these concessions - which have been somewhat elaborated in testimony - certain preliminary factual determinations may be made. Throughout the period with which this case is concerned, Ronald L. Denkler has been Respondent's president and part owner; he concerns himself - so his testimony shows - primarily with financial management SILVER FLEET, MOTOR EXPRESS 877 and. sales. David Huddleston has been, likewise, part owner of the respondent enterprise; his testimony warrants a determination that he "runs" the business, so far as the firm's trucks and personnel are concerned These men are now, and have been, at all times material , supervisors within,the meaning of Section 2(11) of the statute; they have, throughout, functioned as agents of Respondent, acting on its behalf. The bargaining unit defined within Complainant Union's representation petition, previously noted, concededly constitutes a unit appropriate for collective-bargaining purposes, within the meaning of Section 9(b) of the statute. On November 10, 1966, before Complainant Union filed its representation petition, the designated labor organization 's legal counsel had dispatched a letter - which Respondent had received on November 14, 1966; therein, Respondent had been advised that a majority of its workers, within the bargaining unit previously defined, had designated Complainant Union their collective-bargaining representative. In Complainant Union's behalf, counsel requested "an early meeting" for the purpose of negotiating a written collective-bargaining contract covering wages, hours, and other terms and conditions of employment, for Respondent's workers within the unit designated. Respondent was, further, advised that - should company management have any doubt regarding Complainant Union's majority status - that organization would be pleased to permit a cross-check conducted by the State Conciliation Service or any other responsible disinterested third party, between its designation cards and Respondent's payroll. When this communication was received , the respondent firm - though it functioned under two business names - had 25 men on payroll. Four workers - designated as warehouse men - were considered Security Terminal employees. There were 21 men considered Silver Fleet, Inc. workers; this group compassed I mechanic, 2 warehouse men, and 6 heavy-duty tractor drivers, plus 12 men listed, merely, as drivers. These workers, concededly, made up the group which Respondent-Employer and Complainant Union - Petitioner considered eligible to vote during the November 29 representation election, previously noted. B. Contested Matters 1 Issues These consolidated cases - save for certain threshold problems raised by Respondent ' s challenge regarding the validity of Complainant Union's claim to represent a majority of company workmen within the previously designated employee group - present several relatively conventional questions . Primarily , these concern the proper scope which may be given this Board's so-called Joy Silk Mills and Bernel Foam doctrines . Joy Silk Mills, 85 NLRB 1263, enfd. 185 F.2d 732 (C.A.D.C.); Irving Air Chute Company, Inc., Marathon Division, 149 NLRB 627; Bernel Foam Products Co., Inc., 146 NLRB 1277. Upon the present record, specifically, determinations would seem to be required with respect to the following matters. 1. Whether President Denkler and David Huddleston , functioning in Respondent's behalf - following their receipt of notice with respect to Complainant Union's petition for certification - interfered with, restrained or coerced Respondent's Los Angeles workers through: (a) questions relative to their Union membership, sympathies and activities; (b) further comments reasonably calculated to create the impression that their Union activities were subject to company surveillance , (c) threats that certain employees might, possibly, lose their jobs, contingent upon Complainant Union's success in winning representative status; (d) promises that Respondent's workers would receive pay raises and further benefits, should they refrain from supporting Complainant Union herein; and (e) subsequent wage raises, which Respondent coupled with a discontinuance of previous Christmas bonus practices, such action being taken without notice , consultation, or collective bargaining with Complainant Union herein. 2. Whether Respondent' s management -- following the firm's November 14th receipt of notice regarding Complainant Union's claim to represent Respondent's Los Angeles workers, within a unit appropriate for collective-bargaining purposes - refused to bargain, contrary to statutory requirements, by: (a) Refusing to recognize and deal with Complainant Union as their designated bargaining representative , and (b) modifying their working terms and conditions with respect to matters previously noted, unilaterally and without giving Complainant Union any chance to bargain thereon. With respect to these questions , Respondent contends that: first, General Counsel has failed to sustain his case through a preponderance of the "substantial, credible" evidence; second, various statements purportedly chargeable to company spokesmen should not be considered, within their relevant context, violative of statutory proscriptions, third, such company spokesmen - though they may have, concededly, refused to bargain with Complainant Union herein - legitimately bottomed that refusal upon their good-faith doubt that a majority of their workers, within a concededly appropriate bargaining unit, had freely, voluntarily and without threats, coercion or misrepresentation, selected Complainant Union as their collective-bargaining representative ; and fourth, management ' s course of conduct should not, in ' any event, be considered a so-called "consistent and flagrant pattern of unlawful conduct" sufficient to warrant this Board's bargaining order, under current Bernel Foam decisional doctrine. 2. Facts a. Background (1) The Company's business Respondent conducts a so-called "general freight" business within the Los Angeles area. Thus, it provides local hauling service for large truck trailers received from - or destined for - various interstate carriers; further, Respondent's personnel unload, within its terminal, trailers containing so-called "LTL" less than trailer load freight, reassemble and reload such freight on Respondent's trucks for delivery to various freight recipients. For these business purposes, the company maintains a fleet which, so the record shows, numbers 20 trucks. These include eight "tractors" and twelve "bobtails" so-called. Tractors, of course, are motorized vehicles which pull truck trailers. A so-called "bobtail" has been defined, for the present record, as "just a straight truck with a box on it" within which freight may be loaded. During the period with which this case is concerned, Respondent's payroll listed six tractor drivers, plus twelve "drivers" who presumably, drove "bobtail" 878 DECISIONS OF NATIONAL LABOR RELATIONS BOARD 4 trucks, in pickup and delivery service. (2) The September meeting Respondent has been in business for some four years. On dates subsequent to its commencement of business - not specified for the record - Respondent initiated a profit-sharing plan, with which was coupled a Christmas bonus policy. Thereafter, Respondent's management - so the record shows - held fairly frequent company meetings, during which the firm's workers were kept advised regarding business operations, management's financial situation, and their profit-sharing prospects. For some time - commencing quite a few months before Complainant Union's organizational campaign with which this case is concerned - the company's management had been concerned regarding the profitability of so-called "bobtail" truck operations. Following the firm's purchase of nine such trucks - some time during 1966's spring months - David Huddleston, Respondent's part owner, together with Terminal Manager Gutfeld and Respondent's accountant, had surveyed Respondent's business. Their survey had shown that - for various reasons which need not be presently detailed - local "bobtail" truck operations generally-were losing money, so that Respondent's business was really, being "carried" through the profits derived from its tractor-trailer operations. This situation was - so the record shows - made generally known to Respondent's crew. Further, the fact that managerial discussions were being held, and that decisions were being considered, with regard to the future of the firm's local "bobtail" truck pick-up and delivery business, was a matter of general knowledge - so, I find - within Respondent's driver complement. Some time in September 1966, Respondent's management - which had been confronted with several driver requests for raises - summoned the firm's personnel to meet. President Denkler, Huddleston and Respondent's accountant were present; Denkler and the accountant, so the record shows, addressed the group. The accountant gave a financial report; references were made to some recent declines in business volume, and Respondent's record of monthly losses. Though no company financial statements were proffered for the present record, while the hearing was in progress, President Denkler did testify - without contradiction or challenge - that Respondent's September, 1966, loss had approximated $4,000; compared with monthly profits which had averaged $1,500-$2,000 per month previously; I so find. Respondent's workers were reminded of management's problem regarding the firm's profitable tractor business, and nonprofitable "bobtail" truck business. With respect to this portion of management's presentation, the record - more particularly, the testimony of several driver witnesses, which I credit in this respect - warrants a determination that Respondent's president: . . . talked about in general the bobtails and the tractors; that the tractors, you know, were carrying most of the weight and we needed more business for the tractors to pull us out of the slump we were in. And that the bobtails were . . . not making no money. The tractors were carrying it . . . . Well, talking about the freightwise going out . . . it's a known fact by going through the records that the bobtails were going out loaded light, because there was no freight for them, which there was no revenue coming in. In other words, the bobtails really weren't carrying their part of the load; that the tractors was carrying the heavy part of the load to make ends meet for the bobtails. President Denkler told the men that he proposed to make a trip East; and that he hoped to secure more tractor-trailer business from some five interstate carriers, more particularly from one firm designated as "Itofca" with which Respondent had previously maintained a business relationship. Respondent's drivers were further, told that - should President Denkler's trip prove successful - resultant profits, during October and November, might well provide the wherewithal for requested raises. Thereafter, Drivers Hicks, Conyers, and Howard - who had personally requested raises - were told, subsequently, that they deserved wage increases, and that if they would "just gamble a little longer" with the firm, raises would be given. Various witnesses proffered in Respondent's behalf testified - credibly and without contradiction - that President Denkler did, in point of fact, procure three new "trailer" accounts, though not the desired "Itofca" account, during his Eastern trip. The firm's new business, so the record shows, produced what one driver witness called "substantial" numbers of additional trailers for Respondent's tractor drivers to handle. (3) Complainant Union's campaign Meanwhile, on or about September 25, Complainant Union's organizer, Alex Maheras, met Larry Hicks, one of Respondent's tractor drivers, by chance, while the latter was calling at a so-called "piggyback" trailer terminal. He (Maheras) gave Hicks some Union authorization cards. These cards, in relevant part, read as follows: AUTHORIZATION FOR REPRESENTATION UNDER THE NATIONAL LABOR RELATIONS ACT I, the undersigned , employee . hereby authorize Teamsters Union, Local 208, as my collective-bargaining representative for wages, hours, health and welfare , pension protection , working conditions and other conditions of employment. This authorization supersedes any similar authority previously given to any person or organization. THIS DOES NOT OBLIGATE ME IN ANY WAY .. . . This card will be kept confidential by Local 208 and the Federal Government. Maheras testified , credibly, that - when he gave Hicks these designation cards - he explained that they would be needed so that Complainant Union could present itself to Respondent 's management with a claim to represent an employee majority , and that, should Respondent deny Complainant Union recognition , it would then petition for a representation election. This testimony was corroborated by Hicks, who recalled , following several questions from opposing counsel , that - when Maheras gave him the cards - something was mentioned about both negotiations and an election. Hicks signed Complainant Union ' s designation card. Further - so the record shows - he distributed cards to many of his fellow workers Between September 27 and November 9, 1966, seventeen of Respondent ' s workers signed cards . Hicks recalled distributing cards to eleven of SILVER FLEET, MOTOR EXPRESS 879 these seventeen workers. Another recalled that Hicks had, likewise, given him the card which he signed. One driver testified, merely, that he had received his card from a fellow driver. With respect to three employees, the record is silent regarding the source of the cards which they signed. While a witness, Hicks testified that he "may" have repeated Maheras' conversation with him, concerning the card's purpose, when he passed "some of them" out; with due regard for the probabilities, I find warrant for a determination that he did. General Counsel's presentation, herein, compassed all seventeen card signers in Respondent's hire. Each testified regarding his completion of the various entries which the cards required, and regarding his card's execution; save for two - Driver Greene and Warehouseman White - the record shows that each signer had read Complainant Union's card before signing it. Driver Sherman Dent's card bears a September 27 date; Respondent's mechanic, Michael Clarke, signed his card - so the record shows - on October 5. The rest of the cards were signed - so I find - between November 2 and 9. Driver Greene's card on its face, bears an October 7 date; he testified, however, that he signed his card on November 7, rather than a month previous. The testimony proffered by two workers - Warehouseman White and Tractor Driver Cahill - could, conceivably, leave some room for doubt regarding the correctness of the dates which their cards presently bear. The record, however, shows that all 17 cards signed bear the date stamp of the Board's Regional Office, showing their receipt on November 14, at 8:34 a.m. Union Organizer Maheras testified credibly that, on November 9, he had "picked up" the signed cards from Hicks, during a visit to the lacter's home, and that be had made a personal visit to Respondent's place of business on November 10, though he hadn't found management present. Presumably, Maheras had, thereafter, submitted the cards to counsel who filed Complainant Union's representation petition I so find With matters in this posture, determination would certainly seem warranted that these supposedly doubtful cards, whether or not they were really dated by their signers, must have been- signed and tendered before the close of business at Respondent's dock on Friday, November 11, at the latest; most probably they had all been signed before November 9. 1 so find. By November 14, when Respondent received Complainant Union's letter demand for recognition and bargaining, previously noted, designation cards signed by seventeen workers, within the bargaining group previously defined, were in the Regional Office's possession. b. Respondent's reaction (1) Interrogation When Respondent's president received Complainant Union's November 10 letter, he telephoned his labor relations consultant; he was told that he could question his workers, for the purpose of verifying Complainant Union's majority representation claim, but that he would have to be careful with respect to what he said. Summoned as Respondent's witness, President Denkler testified that he, thereupon, queried most of his employees with respect to whether they had signed Complainant Union's authorization card. When he reached thirteen negative responses, so his direct testimony shows, he stopped. During cross-examination, however, Respondent's president conceded that - within two sworn statements - he had previously said that he had, during this period, questioned "all the men" with respect to whether they had signed cards. Considered in totality, the present record clearly warrants a determination consistent with Denkler's prior sworn statements, rather than with his direct testimony. Complainant Union herein, so I have found, submitted seventeen -signed cards, when its November 14 representation petition was filed. This would mean that 8 of Respondent's 25 workers had not then signed. When proffered as General Counsel's witnesses, fifteen of Complainant Union's seventeen card signers all testified - credibly I find - that they had been questioned. The sixteenth Cahill, could not recall; Denkler, however, conceded questioning him. Since the record - which I propose to note, further, in this respect - shows that no more than 5 of the 17 card signers gave negative answers when Respondent's president questioned them, determination would seem to be warranted that he found himself required to query or otherwise determine the facts with respect to Respondent's full employee complement before he received his thirteenth negative response. With matters in this posture, I find that President Denkler did, really, question all Respondent's employees - with the probable exception of Driver Hicks, to be noted - with respect to whether or not they had signed Complainant Union's card. Denkler's questions, however, were clearly part of some design to probe more deeply than his "mere" try to verify Complainant Union's claim would require. Credible testimony proffered in General Counsel's behalf, rather, warrants a determination - which I make - that, both during his canvass and within the several days which followed, Denkler pressed further inquiries or proffered comments. These - so the record shows - may be categorized as follows: 1. When Tractor Driver Conyers answered Respondent's president negatively, the latter commented, "That is good. You are my boy. I didn't think you would." 2. When Respondent's mechanic, Michael Clarke, conceded in response to Denkler's query that he had signed a card, and that he would "stay with" the worker majority which had signed cards, Respondent's president asked where he had received his card. Clarke replied that he had received his card from Hicks; the record warrants a determination that his response was true. 3. Warehouseman Blinn testified credibly that Part-Owner Huddleston, rather than President Denkler, had asked him whether he had signed Complainant Union's card. I find, contrary to Huddleston's denial, that - following Blinn's affirmative response - he was told that "however which way" matters went, Respondent's workers would get a raise close to union scale. 4. When Driver Dunne provided Denkler with a positive response, relative to Complainant Union's card, Respondent's president stated, "You of all people I didn't expect to do this... What [do you expect] to gain by it...did [you] think [you weren't] good enough to keep [your] job since [you have] been with [us] almost two years." Further conversation, relative to Dunne's motivation, followed. 5. When Denkler received Driver Goode's affirmative response, he declared his disappointment, saying "You 98 0 DECISIONS OF NATIONAL LABOR RELATIONS BOARD know we don't want the union in here," but declaring that there would be no hard feelings. Several days later Respondent's president asked Goode why he had signed Complainant Union's card. 6. Driver Greene's testimony warrants a determination that - following his affirmative response when questioned by Respondent's president - he was present during the latter's subsequent conversation with Driver Goode; Denkler, following his query of Goode with respect to the latter's reason for signing, directed a similar question to Greene. 7. Driver Sullivan, when questioned by Respondent's president, tried to evade the question quite a few times; when pressed to reply, I find, he finally proffered a negative response 8. Driver Dent, when questioned as to whether he had signed a card, responded affirmatively; President Denkler then asked what he thought he could gain by doing that. 9. Driver Servantes, likewise, responded affirmatively when questioned. Several days later - so I find - Respondent's president asked him why he had signed Complainant Union's card. Credible testimony, proffered by several drivers, will support a further determination that Denkler's questions were, sometimes, proffered with comments reasonably calculated to convey the thought that Respondent's management - should the person questioned refrain from giving a direct reply - had other sources of information, with respect to whether cards had been signed or whether particular workers were Union supporters. In this connection, I find, the record will support determinations that: 1. President Denkler told Driver Curtis that he (Denkler) was going to find out anyway, should Curtis not tell whether he had signed a card. 2. Respondent's president, when Driver Griggs was interrogated, prefaced his question with the statement, "You know I am going to find out." 3. President Denkler told Driver Powell, during their conversation, that, "There is no use lying. I can find out" whether he (Powell) had signed a card. 4. During the late afternoon of November 14th, Respondent's president told Driver Hicks - whose responsibility for distributing Complainant Union's cards had previously been revealed to him - that he (Hicks) had just helped ruin a good company. 5. Some time thereafter, following a Union meeting which Tractor Driver Conyers had attended, despite a prior statement to Respondent's president that he did not plan to go, Denkler commented, "I didn't think you [Conyers] were going to the meeting." Driver Griggs, one of Complainant Union's card signers, further testified that - following Denkler's declaration he was "going to find out" whether he (Griggs) had signed a card - he gave Respondent's president a negative response; Denkler then, so I find, said "You won't regret it." The next morning, however, when D,enkler came to work, Griggs declared that he had lied, and that he had, really, signed a card. The driver added, however, that he did not then know how he would vote Denkler declared his hope that Griggs would "stick with" him. (2) Further claimed interference, restraint, and coercion During Denkler's interrogation of Driver Sullivan, previously noted, he (Sullivan) was - so I find - told that, though he was then working nights, his nightwork would probably be discontinued "if the union came in" because of the wage increase which Respondent would have to pay. Then, during the weeks which followed Complainant Union's representation petition - so credible testimony shows - several of Respondent's drivers had conversations with President Denkler, during which comments were made regarding possible developments, should Respondent's workers designate Complainant Union their bargaining representative. With respect to these matters, the record - considered in totality - warrants a determination that: h Denkler told Tractor Driver Conyers on two occasions - once on Respondent's terminal dock and once in the firm's garage - that if the firm "went union" they would sell their "bobtail" trucks and continue in business with six tractors alone. 2. Similarly, Respondent's president - on several occasions - told Mechanic Clarke that - should Complainant Union win representative status - he would sell the bobtails, cancel a pending order for three new bobtail trucks, retain the firm's fleet of tractors, and possibly seek a smaller terminal. Inter alia, I find, Clarke was told that he was then being paid more than Complainant Union's rate, so that unionization would not affect him; that he (Clarke) would be retained as Respondent's mechanic to service the tractors; that Denkler's biggest complaint regarding unionization derived from his belief that Complainant Union would interfere with Respondent's management; and that the firm would try to pay Union rates but had not to that point - had enough money. 3. During a friendly conversation with Driver Griggs, which the latter may have initiated, President Denkler pointed to a piece of paper on his desk and stated, "I am not telling you this myself, but if the union does come in, we will have to sell all the bobtails and get rid of all the bobtail drivers, and we will have to cancel orders for other bobtails and just run tractors." Respondent's president added that the firm wasn't making enough money to pay benefits and wages equal to those which Complainant Union would require: according to Griggs, Denkler cited figures, though the driver could not recall them. President Denkler, during his direct testimony, conceded that he regularly conversed with Respondent's drivers; he testified that it was his practice to greet them daily, and to pass remarks generally regarding their work. Respondent's president - speaking in this connection - further described his company as "pretty close-knit" with personnel relationships conducted on a friendly "first-name" basis. Within this context, Denkler denied any conversation with Conyers or Goode regarding unionization. Further, he denied questioning Dunne, or holding any conversations with him. With regard to Clarke and Griggs, however, Respondent's president proffered no specific denials. Due regard for the record, considered in totality, persuades me that Denkler's generalized protestations - with respect to this portion of General Counsel's case - fall short of convincing `SILVER FLEET, MOTOR EXPRESS rebuttal. The testimony of Conyers, Dunne, Clarke, and Griggs - with respect to their conversations last noted - will, therefore, be credited. (3) The November 25 meeting Respondent conducted two meetings for employees, generally related to the representation election. The first - as the record shows - was held on the morning of November 25, 4 days before the scheduled vote; the second was held on December 6, 7 calendar days following the vote. Both were held in Respondent's "upstairs" quarters. With respect to the first of these meetings, pursuant to a suggestion received from his labor relations consultant, President Denkler had prepared a written statement; this statement, so he testified, was read. When its reading was concluded, Respondent's president declared, he stated merely, that he could answer no questions. Denkler's statement, proffered for the present record, began with a recapitualtion of Respondent's history, detailing several financial crises which the firm had, previously, successfully surmounted. Respondent's workers were then reminded that. About three months ago we started losing money badly and when we had our last meeting, I told you we needed more trailer load business. I went East and got three new accounts, but not Itofca. That's the one we needed, however we did raise our dollar business to 40,000.00 last month. We made 5,100 profit. Figures were cited, however, purportedly to show that this presumptive business improvement would not solve the firm's financial problems. Respondent's president, then, detailed some reasons why the Company's necessarily competitive rate structure limited profit possibilities; he referred to certain proceedings currently before the California Public Utilities Commission, which, so he stated, held out some chance that higher local service rates might be permitted, soon, for those portions of company business which were not, currently, profitable. Respondent's workers were, thereupon, reminded of various fringe benefits which the firm provided; references were made to their prospects for job security, and management's previously demonstrated concern for their welfare. At this point - so Denkler's prepared statement shows - he declared: About six months ago we ordered three more diesel bobtails. Last Wednesday we canceled the order. We can't take a chance on more trucks at this point. Our growth has stopped and we will have to give up certain accounts because we will not be able to gamble on the long range anymore. Finally, Respondent's president promised, however, that his listeners need have no fear of reprisals from management. They were reminded of the forthcoming vote; Denkler concluded his remarks with a plea for their rejection of Union representation. Several warehousemen and drivers, proffered as General Counsel's witnesses, purportedly recalled that Denkler had made some further statements, while he read' the document noted. Warehousemen Blinn and Libasora, for example, together with Driver Servantes, testified that Denkler had said he would cancel an order for two or three diesel bobtails if Respondent went union; Blinn further testified that Respondent's president said he would cut out the profit-sharing plan, terminate the bobtail 881 drivers, and just run tractors, should such a contingency develop. Driver Powell substantially corroborated Blinn in this respect; he [Powell] added that mention was also made regarding the firms possible move to a smaller dock. Servantes testified that Denkler had said he would dismiss the bobtail drivers and just use six tractors. Driver Conyers, though he first testified that Denkler had made statements not contained within his prepared speech, later declared that Respondent's president had had "nothing to say" beyond the statement which he read. Other witnesses proffered in General Counsel's behalf - Hicks, Dunne and Goode - could not recall any statements by Denkler which reflected a departure from his written statement. Blinn - following his testimony on direct examination that Denkler's remarks had compassed certain statements which cannot be found within his prepared text - conceded during cross-examination that Respondent's president had "simply read" from a document. With matters in this posture, determination would not be warranted - within my view - that President Denkler did more than read a prepared speech containing the statements which have previously been quoted; I so find. c. The election and its aftermath (1) The election The Board's representation election, previously noted, was held on the morning of Tuesday, November 29. Complainant Union failed to win a majority designation, losing by one vote. (2) The December 6 meeting With the vote held, President Denkler communicated with Respondent's labor relations consultant; purportedly, this was to determine how soon Respondent's management might, with propriety, thank the firm's workers and discuss future plans. Respondent's president was told, I find, that - since Complainant Union would have five days, following the day of the vote, within which objections thereto might be filed - he would be well-advised to withhold any pronouncement or comment until the period for objections had passed. Denkler decided to wait 7 days. During the morning of Tuesday, December 6, therefore, he summonded Respondent's workers to meet, within the firm's "upstairs" quarters. December 6, was the seventh calendar day which followed the date of the representation vote. However - since the Board's Rules and Regulations, previously noted, provide that, with respect to time periods set for particular action compassing less than seven days, intermediate Saturdays, Sundays, and holidays may not be counted - this December date represented the fifth countable day following the election, and the last day within which objections might be filed. Complainant Union's objections were, in fact, filed later that day. Several workers - proffered as General Counsel's witnesses - provided somewhat variant testimony regarding the substance of President Denkler's remarks. However, within his brief, General Counsel has cited the testimony of Driver Dunne, which, so he contends, provides a substantially correct summary. With due regard for the record, considered as a whole, I concur. Regarding Denkler's remarks, Dunne testified as follows. Well Ron more or less spoke to us at that meeting. He blessed the 13 that voted against it. He said there would be a raise in pay, and that after the raise in pay he says 882 DECISIONS OF NATIONAL LABOR RELATIONS BOARD some of us were working part-time at other companies, and there would be no_ more part-time work, because with the raise in pay this would compensate for it; and that if we had two chargeable accidents against us we would be dismissed; we would not be paid for any time we were off after this. Every one would start work promptly at eight o'clock in the morning, and if there was any chance of us - after we had our trucks loaded, if there was a chance for us to take a big mark [i.e., some special stop] on the end of the evening, if it was a block or two out of the way, to make sure we took it and be sure the trucks were full on the way out. . there would be no Christmas bonus due to the raise and everything. . .Well, he said. . if the union had got in he would have sold the bobtails and continued on with just the tractor operation. . He said [regarding the projected raise] it would be close to union scale assuming we didn't have to pay fees and initiation fees. Four drivers - Hicks, Goode, Greene, and Powell - testified Denkler had likewise said that if Complainant Union had won the vote he would have dispensed with the bobtail trucks, moved Respondent's business to a smaller dock retained a smaller crew, and just run the tractors, since he would not have been able to pay Union wages. Tractor Driver Conyers, whose testimonial recollections regarding Denkler's remarks at various meetings was proffered in somewhat disconnected fashion, recalled a statement by Respondent's president that the firm would no longer grant sick pay, except for days off due to hospitalization or job-related injuries. He first placed this comment during the November 25 meeting; then he testified it was made on December 6. It could only have been made, within a relevant context, during Denkler's December 6th remarks. Drivers Hicks, Sullivan, Powell, Goode, and Warehouseman Blinn recalled comments of similar tenor, made during the December 6th meeting. I so find. One driver - Dent - recalled statements by Respondent's president that if the Union had gotten in he would have closed the doors, and that the firm's profit-sharing plan would have been cut off. While a witness, President Denkler conceded that he had "blessed" the 13 nonunion voters. He further conceded that Respondent's workers had been told about their prospective raises "approximately" calculated to match union scale; likewise, he conceded that a reference had been made to the fact that the firm's management would have to "tighten [itself] up pretty tight" with respect to operations, and that Respondent's profits - because of its prospectively higher payroll - probably would not permit the payment of a Christmas [money] bonus for the current year. Finally, Respondent's president acknowledged his pronouncement that workers who had to take days off (presumably because of illness) would have to forfeit pay. With matters in this posture, I find it unnecessary to determine whether Hicks, Goode, Greene, Powell, and Dent correctly recalled President Denkler's remarks. Since their testimony, generally, corroborates that which Dunne provided I find his summary - supplemented by that of Conyers, Sullivan, and Blinn, previously noted - sufficient for present purposes. d. Subsequent developments Thereafter, on Friday, December 9, Respondent's workers did receive wage raises, covering their pay period week which had ended December 7; these raises ranged from $10 per week to $30 per week. According to President Denkler - whose testimony in this respect I credit - Respondent's monthly payroll costs were raised $1,700 thereby. For Christmas 1966, Respondent distributed turkeys; previously, during 1965's holiday season, Respondent had distributed Christmas bonuses which had ranged from $23 to $65 per worker. The present record - though somewhat skimpy and clouded by Driver Dent's passing testimony on the point, -- will, within my view, support a determination that Respondent's policy regarding sick leave pay was, however, continued without change C. Analysis and Conclusions 1. Interference, restraint, and coercion Basically, General Counsel contends herein that Respondent's total course of conduct - challenged as interference, resfraint, and coercion -- destroyed the conditions pursuant to which the firm's workers were, supposedly, being given a chance to register their choice, with regard to representation, through "free and fair" votes. With matters in this posture, General Counsel suggests, first, that the vote result should be voided. Dal-Tex Optical Company, Inc, 137 NLRB 1782, 1786. Further, General Counsel contends that Respondent's course of conduct will support a determination that its failure or refusal to bargain with Complainant Union upon request was motivated by rejection of the collective-bargaining principle, Joy Silk Mills, 85 NLRB 1263, enfd. 185 F.2d 732 (C.A.D.C.). Therefore - so the argument runs - nothing less than a bargaining order can redress the employee rights at stake, or restore the situation which would have existed but for Respondent's unfair labor practices. Within his brief, Respondent's counsel notes, correctly, that management's claimed Section 8(a)(1) violations fall into three temporarily separate categories. These must now be, severally, considered. a. President Denkler's informal contacts with company personnel (1) Interrogation Respondent's counsel, within his brief, suggests that President Denkler reacted to Complainant Union's request for recognition by seeking merely to determine, through "informal pre-election conversations" whether Complainant Union had, really, procured designation cards from a majority of Respondent's workers. Counsel contends that Denkler sought contacts with employees for that purpose solely; that "under all the circumstances" his challenged poll could not, properly, be considered calculated to restrain or interfere with Respondent's workers in their exercise of rights statutorily guaranteed; that whatever conversational "departures" from a mere interrogation Respondent's president committed were permissible, when viewed within their "friendly, informal" context. These contentions, however, must be considered simplistic; with due regard for the complete record, they fail to persuade This Board has long held, and continues generally to hold, that: .any attempt by an employer to ascertain employee views and sympathies regarding unionism generally tends to cause fear of reprisal in the mind of the SILVER FLEET, MOTOR, EXPRESS 883 employee if he replies in favor of unionism and, therefore, tends to impinge on his Section 7 rights.... Whether a deliberate canvass of worker sentiment, however, interferes with, restrains or coerces employees must be determined on the basis of the record as a whole; inter alia, the time and place of the challenged interrogation, the personnel involved, the nature and scope of the information sought, and the employer's known or declared preferences must be considered. Blue Flash Express, Inc., 109 NLRB 591. Within the case cited - which, for present purposes, must be considered a controlling precedent - the Board noted several "objective" criteria which it would normally consider, when called upon to determine whether "under all the circumstances" particular interrogation reasonably tended to interfere with, restrain, or coerce workers with respect to their exercise of statutorily guaranteed rights. Contrary to Respondent's contention, herein, these particularized criteria do not establish "formalistic requirements" with which management representatives determined to conduct a workers' poll must comply. Rather, they reflect the Board's effort to define those determinable manifestations which, when present, will persuasively dictate a judgment that no proscribed invasion of workers' rights took place. Measured by these criteria or standards, President Denkler's course of conduct, so I find, did not - contrary to Respondent's contention - meet the test of lawfulness. First: The record will not sustain a determination that Denkler's "sole purpose" was to ascertain whether Complainant Union really represented a majority of Respondent's workers. He may, naturally, - at the outset - have considered his mission thus circumscribed. Credible testimony shows, however, that several workers who proffered negative responses were vouchsafed comments which reflected Denkler's approbation; that one card signer (Clarke) was asked where he had gotten his card; that several workers who declared that they had signed were apprised of Denkler's disapproval, or were queried further regarding their motivation. While interrogating some workers, Respondent's president - so I have found - prefaced or followed his questions with declarations which clearly implied that, should his listeners maintain silence or proffer untruthful responses, he had other sources from which the facts could be determined. These comments, concommitant queries, and suggestions can hardly be deemed consistent with Denkler's present protestation that he was conducting a simple poll; second: Respondent's workers were not even told for purposes of reassurance - regardless of the facts herein found - that President Denkler's sole purpose was to ascertain whether Complainant Union really represented a majority. Lacking such assurances, the firm's workers were, clearly, left to surmise that positive responses, conveivably, could - despite the firm's so-called "happy company" atmosphere - generate reprisals; third: As noted, Denkler made no conscious or sustained attempt to remove possible fears, along this line, through assurances against reprisal. No more than one worker was told that his affirmative response, when questioned, would generate "no hard feelings" so far as Respondent's president was concerned. Denkler's failure to proffer such reassurances - so the record shows - had some manifest results. Five of Complainant Union's card signers, when questioned directly, were persuaded to reply negatively; Respondent's president, himself, testified that one worker questioned was so abashed that he hung his head and refused to meet his questioner's eye. When Driver Griggs, who had first denied signing a card, told Denkler - the following day - that he had really signed one, he felt impelled to add that nevertheless, he did not know how he was going to vote. Finally - despite the fact that President Denkler's canvass may have been conducted within a context free of flatly declared or demonstrated bias - those questioned could clearly deduce that their firm's management feared the consequence should Complainant Union win representative status. Such patent demonstrations of managerial preference, considered with due regard for concommitant circumstances, call for a determination that Denkler's polling technique transgressed permissible limits I so find. (2) Creating the impression of surveillance Previously, within this decision, determination has been made that Denkler, during his poll, told Drivers Curtis, Griggs, and Powell that he could "find out" whether they had signed cards. Thereafter, during a conversation with Driver Conyers, Respondent's president let it be known he was aware of the fact that Conyers, contrary to his previously declared intention, had attended a union meeting. These remarks, I find, were reasonably calculated to create the impression, within Respondent's worker complement, that Denkler had covert sources of information regarding their union activity and sympathies. (Respondent's president, so I have found, further told Tractor Driver Hicks, while his other drivers were being polled, that he [Hicks] had just helped ruin a good company. This remark, likewise, was reasonably calculated to convey a suggestion that Hicks' role as Complainant Union's principal protagonist was known.) Comments clearly calculated to create an impression that union activities by company workers have been under surveillance have consistently been found to constitute interference, restraint, or coercion of employees, with respect to their exercise of statutorily protected rights. See Bourne Company v. N.L.R.B., 332 F.2d 47, 48 (C.A. 2); N L.R B. v. Lester Brothers, Inc., 301 F.2d 62, 65-66 (C.A. 4); Rosen Sanitary Wiping,Cloth Co., Inc., 154 NLRB 1185, 1188; Ainsworth Manufacturing Company, 131 NLRB 273, 274. And President Denkler's comments - so I find - did tend to create a proscribed impression of surveillance, whether or not they were proffered, consistently with Respondent's contention, during conversations carried on within a context of friendly camaraderie. (3) Claimed threats of reprisal Within his brief, General Counsel makes much of Denkler's several conversational declarations that - should Respondent's workers opt for Union representation - company management might find itself constrained to cancel a pending order for new "bobtail" trucks, sell off its current "bobtail" fleet, seek a smaller terminal, and continue tractor-trailer operations with a reduced driver complement. With respect thereto, General Counsel contends, within his brief, that: The above statements about the consequences of union representation went beyond being an expression of opinion or a prediction of things to come. The employees were told that union representation would mean that the Company would be unable to continue in its plans for expanding the bobtail fleet, that union 884 DECISIONS OF NATIONAL LABOR RELATIONS BOARD demands would require the sale of part of the truck fleet and a corresponding loss of jobs. Even if these matters were presented in the form of mere predictions ...the emphasis given them by repetition and the failure to voice balancing factors, such as the obligation to bargain does not include the obligation to consent, would necessarily impress on the employees that they could not hope to gain anything, but stood to lose much by, choosing the Union . . . . Under the circumstances, the employees could not view the dire results of recognition as mere possibilities. Respondent's counsel, however, would have me conclude that Denkler's statements - should I find them to have been made - reflect nothing more than privileged "views, argument or opinion" within the parameters of protected free speech, defined within Section 8(c) of the statute. These sharply divergent contentions present a close question, with respect to which no facile judgment, within my view, would be warranted. Both General Counsel and Respondent's counsel, however - within their respective briefs - seemingly consider the judgmental problem involved to require a choice between polarities. Respondent's counsel defines and discusses it in so-called "prophecy versus threat" terms; General Counsel would have me find Denkler's statements, regardless of their semantic formulation, something more than "mere" predictions. Within this Board's thirty-two year history, cases presented for disposition have required that it consider a wide - practically infinitely varied - range of statements charged to managerial representatives or supervisory personnel confronted with union representation campaigns, Without a detailed review - which would necessarily have to compass thousands of cases - generalization would seem to be warranted, nevertheless, that these verbal employer reactions have reflected variations on a theme, proffered to persuade or constrain employee judgments with respect to a statutorily designated matter of choice. Time and circumstance may, sometimes, permit the confident categorization of challenged statements as so-called "views, argument or opinion" while other statements, may with equal confidence, be categorized as threats. Realistically, however, such labels represent mere semantic designations for polar concepts designed to mark the limits of a spectrum of verbal or written communication. More often than not, challenged statements will fall somewhere within such a spectrum. For example: They may be "mere" predictions regarding the shape of things to come, lacking any thrust calculated to reveal the speaker's point of view with respect thereto. They may reflect a speaker's concern, worry, or fear regarding contingencies or possible developments not realistically within his control. They may mirror some comparable concern, worry or fear that future developments may constrain choices, nominally within the speaker's power, contrary to his basic desires or preference. They may, finally, reveal a speaker's ready disposition to take retaliatory or punitive steps patently consistent with his desire or preference; then, we call them threats. Whether a given statement or set of statements may properly be found within the permissible or proscribed portion of this conceptual spectrum will frequently depend upon value judgments, with respect to which articulation may be difficult. Basically, however, such judgments would seem to require a determination whether within a given context challenged statements could reasonably be considered likely to influence a worker's judgment through their persuasive appeal to reason, or through their capacity to generate fear. Would a determination be warranted, then, that Denkler's so-called "casual" comments regarding the possible consequences of unionization, herein, merit proscription? Such a question - particularly when posed with respect to challenged statements which fall within the spectrum between mere argumentation proffered to persuade and clear threats patently calculated to constrain - calls for refined judgment, with respect to which reasonable minds may differ. Considered in totality, the present record - within my view - precludes a determination that Respondent's president was voicing "mere"' predictions. Within their context, Denkler's comments seem to have been proffered, rather, to reveal his concern, worry or fear that - should Complainant Union win representative status - his firm's financial burdens would necessarily be magnified: such a development, he declared, would necessitate a business reorganization or retrenchment, with a concomitant reduction in force. Thus viewed, Denkler's so-called "casual" statements went beyond prediction; dispassionately considered - without regard for his personal freedom from professed hostility, or guile, which cannot be considered relevant or material in this connection - they, consistently with General Counsel's contention , would "necessarily impress" his listeners with the thought that they could not hope to gain, but "stood to lose" should Complainant Union be chosen their bargaining representative. General Counsel, within his brief, suggests, inter alia, that Denkler's statements derived such a thrust both from the emphasis which he gave them through repetition, and from his failure to qualify them with a further comment that management's resultant obligation to bargain would not necessarily signify a concomitant obligation to consent. Whatever this Board 's final judgment may be, however, with respect to the propriety of Denkler's course of conduct, these contentions - within my view - provide something less than persuasive support for General Counsel's position. Mere repetition cannot, surely, transform statements, arguably susceptible of designation as noncoercive, into comments calculated to generate fear. Further - while it may be true, generally, that a firm's statutory obligation to bargain does not, necessarily, compass a duty to concur with union contract proposals - the General Counsel's suggestion, that Respondent's president should have softened the thrust of his remarks with such a comment, seems singularly lacking in realism. Despite Respondent' s status as a relatively new, marginal firm - within a highly competitive, largely unionized , industry - the General Counsel would, seemingly, have Respondent's president "whistle a happy tune" so no one would suspect his concern. Such a requirement - that management representatives must , willy-nilly, dissemble to forestall a conclusion that, otherwise, their declared forebodings would reasonably tend to generate some comparable fear within their listeners - demands too much of human frailty. True, Respondent's workers had, previously, been told - some time before Complainant Union's campaign began - that the bobtail truck fleet was a money loser; that a greater volume of tractor-trailer business than Respondent had, thus far, enjoyed would be required to maintain overall profits; that questions with regard to the wisdom of reducing or selling off the bobtail truck fleet were currently being discussed within their firm's SILVER FLEET, MOTOR EXPRESS 885 managerial hierarchy. President Denkler's conversational statements now under consideration, however, were reasonably calculated to convey the thought that Respondent's previously defined dilemma had acquired a new dimension. The men knew - so the record shows - that Denkler's Eastern trip had produced a'substantial volume of new tractor-trailer business, though they had not yet been told, presumably, what such expanded business operations would do for Respondent's profits. Between November 14 and 29, nevertheless, three workers were told, substantially, that - regardless of the firm's demonstrably greater business volume - presumptively higher costs, stemming from management's prospective need to concur with Union contract demands, might dictate a substantial business retrenchment and threaten job security, President Denkler may not have, knowingly or deliberately, proffered his statements as threats; well established decisional doctrine, however, teaches that his subjective freedom from "mens rea" confers no absolution herein. Within their total context, I find, his challenged conversations with Conyers, Clarke, and Griggs, together with his comparable statement to Driver Sullivan herein found, possessed a reasonable tendency to constrain, rather than persuade judgment, through their capacity to generate fear. Louisiana Manufacturing Company, 152 NLRB 1301, 1303, enfd. 374 F.2d 696, 698-703 (C.A. 8); Miller-Charles and Company, 146 NLRB 405, 406; see N.L.R.B. v. Stanton Enterprises, Inc, 351 F.2d 261, 265 (C.A. 4). But see: N.L.R.B. v Morris Novelty Company, Inc., 378 F.2d 1000, 1002-06 (C.A. 8); N.L.R.B. v. Brownwood Mfg Company, 363 F.2d 136 (C.A. 5); Texas Industries, Inc. v. N.L.R.B, 336 F.2d 128 (C.A. 5); N.L.R.B. v. Transport Clearings, Inc., 311 F.2d 519 (C.A. 5); Warton Drilling Company, Inc, 164 NLRB No. 51; Wagner Industrial Products Company, Inc., 162 NLRB No 114; Lord Baltimore Press, 145 NLRB 888 The matter is, within my view, borderline. The thrust of the statements challenged can hardly be characterized, within their context, as overpoweringly coercive. Nevertheless, within the meaning of the statute, I find them reasonably calculated to interfere with, restrain and coerce Respondent's workers, in their exercise of rights statutorily guaranteed. Compare N.L.R.B v. River Togs, Inc., 382 F.2d 198, 200-202 (C.A. 2) in this connection. b. The November 25 speech General Counsel contends that Denkler's November 25 remarks, considered in context, contained an implied threat. Within his brief, Respondent's counsel suggests - however - that Respondent's president, during his speech, proffered no "new material" designed to threaten or constrain judgment; Denkler's comment - so the argument runs - merely reflects a noncoercive recapitulation of Respondent's financial situation. Counsel cites President Denkler's references to the so-called "actual economics" of bobtail fleet operations, and to the firm's financial condition generally; the thrust of these comments, he contends, can be evaluated properly only when they are considered against the background of Denkler's previously-declared hopes and forebodings, voiced during the September 1966, meeting before Complainant Union's campaign began. Respondent suggests that Denkler's speech, since it purportedly reviewed the firm's situation dispassionately and truthfully, should be considered privileged. Respondent's president, so I find, made no direct reference to Complainant Union while reviewing his firm's financial straightened circumstances When considered, however, within the context provided by his prior "casual" statements concerning the possible fate of Respondent's bobtail fleet, Denkler's comment that management's previously placed order for "three more diesel bobtails" had been cancelled would - as General Counsel notes - reasonably be construed as motivated by Complainant Union's campaign for representative status. Respondent's president noted that management could not "take a chance" since it could not "gamble on the long range" thenceforward; such comments would, so I find, necessarily strike his listeners as calculated to buttress his prior suggestion that, with Complainant Union's election victory conceived as possible. Respondent's financial well-being, together with the bobtail fleet's fate, was at hazard. This could, conceivably, serve to explain the purported recollection of several witnesses, herein rejected, that Respondent's president, during his November 25 remarks, did specifically recapitulate prior statements regarding the possible disposal of Respondent's bobtail trucks. Standing alone, the president's reference to management's relinquishment of plans for supplementing the bobtail fleet would probably not merit discussion herein. Since, however, this reference is found reasonably calculated to recall - and thus underscore - prior statements violative of the statute's mandate, this portion of Denkler's speech must be considered part of his total course of conduct herein found deserving of proscription. c. The December 6 meeting During the December 6 meeting, previously noted, Respondent's president notified his firm's workers that wage increases which had been conditionally promised during their previous September 1966, meeting - before Complainant Union's organizational campaign began - would now be granted. This presumptively cheerful news was, however, balanced with further declarations that Respondent's higher payroll would require "tighter" personnel management; that the firm's policy on personal loans would have to be more restrictive; that future declines in work would have to be countered with layoffs; that a conventional Christmas bonus could not be granted; and, inter alia, that company payments for sick leave would be restricted. Within his brief, Respondent's counsel concedes, further, that some remarks "evidently" were made to the effect that Respondent's management would probably have found it necessary to sell the firm's bobtail fleet, had Complainant Union won representative status. Regarding these developments, General Counsel contends that - when the December 6 meeting was held - the November 29 Board-conducted election was "clearly" subject to invalidation, should timely objections yet be filed and found meritorious. And the record shows that Complainant Union did, indeed, file "timely" objections later that day. General Counsel contends, therefore, that: This [December 6] untimely announcement of combined benefits and threats during the objection period, and so soon after a bare one-vote majority election in favor of the Respondent must be viewed as an effort to keep the support of a majority of the employees in case a second election was directed by the Board. Respondent's management - so the argument runs - thereby interfered with, restrained, and coerced workers within the meaning of the statute. Ralph Printing and Lithographing Company, 158 NLRB No. 128, enfd. 379 886 DECISIONS OF NATIONAL LABOR RELATIONS BOARD F. 2d 687 (C.A. 8) cf. Decorel Corporation, 163 NLRB No. Il; Gal-Tex Hotel Corporation, 154 NLRB 388; Northwest Engineering Company, 148 NLRB 1136, 1145, and cases therein cited. Respondent's counsel - though he concedes that Denkler's challenged pronouncements fell within the Board 's defined "five day" period following the representation vote - contends that the firm stands charged with nothing more than a mere "technical" violation much to its surprise and consternation. The present record, considered in totality, provides - within my view - considerable support for Respondent's position. True, the Board's Ralph Printing and Lithographing decision does condemn a Respondent's decision to confer benefits with "precipitous haste" within the 5-day period during which objections may be filed following a representation vote; that case, however, dealt with challengable employer conduct within I day following the Board-conducted election. Herein, we find no comparable haste, from which a possible inference might be drawn that management's conduct had really been "undertaken with the express purpose" of maintaining worker support and guaranteeing a continued majority vote against union representation, should a second election be directed, Denkler's testimony - which stands without contradiction and certainly cannot be considered inherently lacking in plausibility, - shows, rather, that Respondent's management had, consciously, sought to defer planned announcements , with regard to previously-promised raises and concomitant changes in working conditions, to comply with "both the spirit and the letter" of the Board's 5-day rule Management's failure to do so derived, not from any consciously reached decision, but merely from Denkler's failure to realize that - when prescribed periods less than seven days long must be determined pursuant to Board rule - intermediate Sundays and [Saturday] holidays may not be counted Within its Ralph Printing and Lithographing decision, the Board notes that the factual situation presented was "essentially the same" as that presented in N L R.B. v. Exchange Parts Company, 375 U.S. 405, 409; therein the Supreme Court, had stated that the statute prohibits conduct immediately favorable to workers "which is undertaken with the express purpose of impinging upon their freedom of choice for or against unionization" and is reasonably calculated to have that result. In this case, though the November 29' election proceedings had not really become "final" pursuant to rule when Respondent's wage increase announcement was made, determination could hardly be considered warranted that management's challenged raises were granted with the express purpose of impinging upon some foreseen choice regarding unionization, which Respondent's workers might thereafter be called upon to make. Compare the Eighth Circuit' s decision in Ralph Printing and Lithographing, supra , on the Board 's petition for enforcement , in this connection. Further, Respondent has, within my view, pursuasively shown that management's decision to grant specific benefits - viz, the raises - was governed by factors other than the possible pendency of a second election. Compare Gal-Hex Hotel Corporation, supra; Northwest Engineering Company, supra, Glosser Bros., Inc., 120 NLRB 965, 966-967. Such raises had been promised in September 1966, before Complainant Union's campaign began, conditioned upon Respondent's profitable business operations during the 2 succeeding months; Respondent's president did testify, without challenge or contradiction, that his firm's overall business operations, within the 2-month October-November period, had produced profits sufficient to justify the promised raises With matters in this posture, Respondent's workers could, reasonably, view their raises as derived from Denkler's precampaign commitment. Compare American Sanitary Products Co , 157 NLRB 473, 474; cf General Industries Electronics Company, 152 NLRB 1029, 1033. Finally, determination would seem to be warranted that Denkler's December 6 pronouncements, taken as a whole, referred to raise benefits balanced, in some degree, with detriments. Though a qualitative judgment - that management's plan to run a somewhat "tighter" shop precisely counter-balanced those benefits which Respondent proposed to confer through raises - would certainly not be warranted, Denkler's remarks, considered in totality, cannot really be considered calculated to display management's benevolent paternalism, sufficiently to constrain or subvert Respondent's workers, with respect to some possible choice regarding unionization, which they might prospectively be required to make. President Denkler's conceded declaration that Respondent might have found it necessary to reduce the scope of its business operations or sell the bobtail fleet, had Complainant Union won representative status, could conceivably be found - consistently with my previous determination herein - possessed of some statutorily-proscribed thrust. Within its midmorning December 6 context, however, his comment - when made - was, clearly, conceived as purely retrospective. Since his comparable statements previously made have been found violative of the statute, any further determination, with respect to his postelection declaration, would, within my view, be surplusage 2. Refusal to bargain a. The appropriate unit General Counsel's contention, regarding the scope of the appropriate unit as to which Respondent stands charged with a refusal to bargain, has previously been noted. Respondent has conceded the appropriateness of the bargaining unit thus defined. When the hearing began, General Counsel's representative and Respondent's counsel reserved, for further testimonial consideration, questions regarding the propriety of including warehouse men Harry Luck and Francis White within the bargaining unit thus defined; there was a suggestion that their possible supervisory status would be litigated The record shows, however, that Complainant Union had solicited and procured a designation card from one, Francis White, in support of its representation claim; that Respondent, without any Union objection, had listed both men when it compiled a list of eligible voters for the November 29 representation election; and that both were finally permitted to vote therein without challenge. Both men "handle" freight. With matters in this posture, there can be no doubt that Luck and White - despite their seemingly conceded status as so-called "dock foremen" or dispatchers - are properly compassed within the defined bargaining unit which General Counsel has proffered as appropriate, herein. And I so find. Upon the record, I find that the bargaining unit defined within General Counsel's Complaint constituted - throughout the period with which this case is concerned - and presently constitutes a unit appropriate for collective-bargaining purposes SILVER FLEET, MOTOR EXPRESS 887 b. Complainant Union's majority status By November 14, when Complainant Union 's demand for recognition and bargaining was received by Respondents herein, seventeen of Respondents ' employees within a bargaining unit which compassed 25 workers, had signed Complainant Union's designation card . Each card signer, summoned to testify herein, verified his own card. One card , so' the record shows, had been signed on September 27; another had been signed October 5. During the hearing , Respondent ' s counsel suggested that these cards should be considered stale , with relation to Complainant Union's November 14 bargaining demand. The contention has not , however, been pressed . Since the cards were , clearly, signed during Complainant Union's then current organizational campaign , Respondent's contention , were it currently being maintained, would merit rejection . N.L.R.B . v. Greenfield Components Corp., 317 F.2d 85 (C.A 1); Knickerbocker Plastic Co., Inc., 104 NLRB 514, 529-530, enfd . 218 F.2d 917 (C.A. 9). I so find. Respondent contends , however, that Complainant Union's authorization cards should - because of their particular language - be considered complete nullities. Following language which purportedly commits card signers to designate Complainant Union as their collective -bargaining representative for various purposes, the card contains a sentence , "This does not obligate me in any way ," set forth in capitalized , large-size type. Respondent suggests that, taken at face value, this sentence effectively withdraws whatever authority the cards' antecedent text may have conferred , thus rendering such cards meaningless. This contention - though perhaps superficially plausible - merits rejection . Counsel is mistaken when he states, within his brief, that no "presumption of validity" arises in favor of a card phrased like those under consideration . Generally, within the field of contract law, documents susceptible of construction which will make them valid , legal, effective , and enforceable will be given such constructions , despite their ambiguity or lack of certainty . See "Contracts ," 17 Am. Jur. 2d ., Sec. 254. When parties negotiate contracts , it is to be presumed that their intention is to make effective , rather than nugatory, agreements ; therefore , unless such constructions are wholly negatived by the language used , agreements should be construed so as to render them effective , and their obligations binding . Further, fundamental rules of contract construction require that the "entire contract," with each and all of its parts and provisions , must be given meaning , force and effect, if that can consistently and reasonably be done. Ibid., Sec. 259. A construction will not be given one part of a contract which will annul another part , unless such a result is fairly inescapable. Similar canons of construction would seem to be relevant within the present context . Certainly , no presumption could rationally be considered warranted that Complainant Union herein - when its representatives drafted the card , with which we are now concerned, for use during organizational campaigns - meant to draft a null document Nor can we presume that they meant to solicit signatures reflective of no commitment whatsoever. Further, determination would seem to be warranted - absent testimony logically supportive of some contrary conclusion - that Complainant Union ' s card signers in Respondent ' s hire must have considered their signatures meaningful . The cards , then , must be considered reflective of some commitment . We need consider , merely, whether the cards - rationally construed - do, properly, designate the Complainant Union herein their signers' bargaining representative. With due regard for relevant canons of construction, which have been previously- noted, such a determination would seem warranted. The card's text -- so far as its positive language is concerned -- plainly authorizes Complainant Union to represent signers, for collective-bargaining purposes; no concomitant or secondary purpose is mentioned. Driver Dunne, the only witness whom Respondent's counsel queried concerning any purported card ambiguities, finally volunteered that he understood the final sentence, "This does not obligate me in any way," to mean, merely, that he would not be required to pay an initiation fee unless Complainant Union permitted him to join. Logically - though the record contains no testimonial suggestion that Respondents' workers so construed Complainant Union's card - the sentence now under consideration would, likewise, seem calculated to suggest that card signers would not be -considered candidates for membership, merely by virtue of the card's execution, and that they would not be deemed "obligated" to take a membership oath, or perfect their membership status. Nothing in the record, therefore, would warrant a determination that Complainant Union's card signers were either confused or misled by the language now under consideration. To the extent that Respondents may have tried to suggest that they were, such a contention is rejected. The Board has held - with respect to language of similar purport when proffered verbally by card solicitors - that designations procured following such representations, will not be considered vitiated thereby. Respondents' contention that, for this reason, Complainant Union's designation cards should be considered "nullities on their faces" must, therefore, be declared deficient in merit. See Bishop and Malco, 159 NLRB No. 106. With this determination made, no viable question regarding the significance of Complainant Union's specific card language remains. Some further comment, however, would seem warranted. The fact that - despite 32 years devoted to the statute's effectuation - this Board may still be required to consider, "construe," or explain away challenged or doubtful language' in union designation cards must surely be reckoned somewhat anomalous, to say the least; such problems, one' might think, could have been resolved, more or less definitely, long since. Yet recently - when required to determine the significance of some designation cards which contained a concededly invalid restriction - the Court of Appeals for the First Circuit felt constrained to "scrutinize the record" carefully to determine what effect the restrictive clause may have had. As with this case, no determinable effect was found; the contention of respondent therein that the challenged clause vitiated the cards was, therefore, rejected. N L R. B. v. Southbridge Sheet Metal Works, 380 F.2d 851, 855 (C.A. 1). The court felt compelled to declare, nevertheless, that: We cannot emphasize too strongly our disapproval of such clauses, and we express our hope that the Board will make all feasible efforts to bring about the elimination of such unwarranted representations on authorization cards. It seems to us that so long as the use of cards is countenanced as an alternative to an election, there is the corresponding obligation, on the part of the Board and the union , to make the cards as straightforward and as little susceptible to 888 DECISIONS OF NATIONAL LABOR RELATIONS BOARD misinterpretation as possible. [Emphasis supplied.] In this connection, further, see N.L R B. v. Freeport Marble & Tile Co., Inc. 367 F.2d 371 (C.A. 1); International Union of Electrical, Radio and Machine Workers, AFL-CIO v. N. L. R. B. (S N.C. Manufacturing Company, Inc.) 352 F.2d 361, 363-364 (C.AD.C.) (Concurring opinion of Burger, J.); N.L.R.B. v. S.E. Nichols Company, 380 F.2d 438, 442-443 (C.A. 2). When, following judicial review, proffered cards are found deficient in clarity for whatever reason - so that they cannot be considered clear manifestations of their signers presumed intention to designate a particular union their bargaining representative - the union's organizational campaign is set at naught; workers' expectations with respect to possible representation, previously roused, are thwarted; shop relationships may prove to have been exacerbated bootlessly. Should the challenged cards, however, finally be found sufficiently clear to warrant ,consideration as so-called "clear manifestations" with respect to their signers' purpose, whatever time and study may have been required to reach and declare such a conclusion would still have delayed and complicated the judgmental process. Whether a Board regulation - drafted to define what union designation cards may or may not contain - might prove reasonably calculated to minimize such delay or complication, remains a question beyond my competence. Complainant Union herein, however, would - within my view - be well advised to consider whether something should be done with their authorization cards, to make them clear, straightforward and less vulnerable to claims ` that they invite misinterpretation. Respondent contends, further, that Complainant Union's principal protagonist, Larry Hicks, was told by Organizer Maheras - and, himself, represented to his fellow workers - that the cards, when signed, would be used solely for the purpose of procuring a representation election. Within his brief, General Counsel does concede that Hicks - during cross-examination - first testified that Maheras, when he turned over Complainant Union's cards for distribution, said that, should a certain percentage of these cards be signed, there would be an election wherein Respondent's workers would be given a chance to choose or reject Union representation. During General Counsel's redirect examination, however, Hicks further declared, following several leading questions, that Maheras had told him the cards would be relied upon to procure an election or negotiations with Respondents herein. This record - considered without regard to Hicks' testimony in response to General Counsel's questions on redirect which I cannot conscientiously find persuasive - presents two questions: (1) Should Hicks' own designation card, which he presumptively signed pursuant to Maheras' representation be disregarded; and (2) should the balance of Complainant Union's cards be considered vitiated as proof of that organization's majority status because some "misrepresentation" may have persuaded Respondent's workers to sign? Upon the present record both questions, within my view, deserve negative responses Hicks may have, indeed, been told that - should Complainant Union's cards be signed by some representative complement - there would be a representation vote. Since the credible record, however, will not support a determination that he was told to solicit card signatures solely with such a development in mind, his card cannot be found vitiated by the circumstances or representations which presumptively motivated its execution. N.L.R.B. v. Cumberland Shoe Corporation, 144 NLRB 679, enfd. 351 F.2d 917 (C.A. 6). Hicks' card must be considered a valid designation. (Whether a witness testifies, finally, that he was told his signed card or those signed by others would be used "solely" to procure a Board-conducted vote - or, alternatively, that procuring such a vote was merely "a" purpose for which his card might be used - may, sometimes, depend more upon the skill which able counsel display in framing and presenting questions - or the testifier's readiness to respond consistently with his questioner's presumed desire - than upon truly nonprompted recollection. Compare A. J. Krajewski Manufacturing Company, Inc., (Cases 1-CA-5666, 1-RC-9085) TXD, fn. 5. Relevant Board decisions, however, clearly confirm a principle of case law, binding upon this trier of fact, that when workers have been solicited to sign so-called "single purpose" cards which purport to designate a labor organization their bargaining representative testimony sufficient to support a conclusion that solicited workers were, nevertheless, requested to sign cards "only" to procure an election will preclude any contention that such cards may be considered a clear manifestation of their signers' purpose forthrightly to designate a bargaining representative; testimony which will not warrant a determination that concerned workers were solicited "solely" for election purposes will carry no such preclusionary consequences. See Dayco Corporation v. N.L.R.B., 382 F.2d 577, 580-583 (C.A. 6), and cases therein cited. Some determination must therefore be reached - when triers of fact are confronted with such cases - with respect to the nature and thrust of the particular representations which campaign solicitors may have made to win card signatures. And when the transcript which must be studied in that connection reflects a witness' testimonial concurrence with leading questions - from whatever source - reliable conclusions can only be bottomed upon those clues'which the balance of the record may, hopefully, provide suggestive of his nonprompted memory See Yazoo Valley Electric Power Association, 163 NLRB No. 106 (TXD In. 13); Compare Bryant Chucking Grinder Co., 160 NLRB No. 125 (fn. 2). Since Hicks, during cross-examination, did not - himself - testify, when confronted with non-leading questions, that he was misleadingly told Complainant Union's single-purpose designation cards would "only" be used to support a representation petition, his card's efficacy for its declared purpose cannot be considered nullified.) Should a contrary determination - concerning Hicks' card - be considered warranted, the result herein would not, in any event, be affected; even without Hicks' card, Complainant Union has proffered a sufficient number of 'cards - herein found valid - to establish a majority status. Regardless of what Hicks may have been told by Complainant Union's organizer, Respondent's contention - within its brief - that he, subsequently, represented to his fellow workers that Complainant Union's cards were to be used solely for the purpose of procuring an election must be rejected. He was questioned regarding his solicitation of no more than eight fellow workers. With respect to four, he was asked whether he had repeated Maheras' comment and noted his denial; with respect to three, he testified merely that he "might have" repeated whatever he was told, but could not recall precisely what he said. Tractor Driver Cahill was - so Hicks recalled - told what Maheras had said Complainant Union's authorization card would be used for; since the record - specifically Hicks' testimony - will not warrant a derivative determination that he was told the cards would SILVER FLEET, MOTOR EXPRESS 889 be used "only" for the purpose of procuring a Board-conducted vote, the tractor driver's card must likewise be considered a valid designation. I so find. The matter, therefore, stands thus- The record is completely silent regarding the representations made to procure eight cards. Hicks' own card has for reasons previously noted - been found a valid designation. His testimony regarding the solicitation of four cards - which stands without challenge or contradiction - would justify a forthright determination that no representations whatever, reasonably calculated to vitiate the cards' stated purport, were made With respect to Complainant Union's four additional cards, the record will merely warrant a conclusion that representations "might have" been made, or that - in one case - representations were made, which cannot, consistently with current Board decisional doctrine, be deemed sufficient to destroy their significance as valid bargaining representative designations. With matters in this posture, then, determination seems warranted that by November 14th - when its demand for recognition and bargaining was received by Respondent herein - Complainant Union had been designated and selected by a majority of Respondent's workers, within the bargaining unit previously described, for collective -bargaining purposes I so conclude and find. However, the next question - whether, with due regard for subsequent developments, Complainant Union may presently be permitted to claim the right to be recognized as the exclusive representative of Respondent's workers within the described unit pursuant to Section 9(a) of the statute - must now be considered c. Respondent 's claim of goodfaith doubt Within his brief, Respondent ' s counsel - when dealing with General Counsel ' s 8(a)(5) contentions - suggests, first, that Complainant Union ' s demand for recognition and bargaining cannot have been "seriously" proffered. This contention , counsel bottoms upon Complainant Union ' s failure to do more than dispatch its November 10 letter, since its petition for certification was filed thereafter , presumptively to coincide with Respondent's receipt of the letter in question , counsel suggests that. This fact alone appears to raise a strong inference that the Union did not seriously assert its demand to bargain, but rather looked upon it as a showing upon which to base its petition for an election Obviously, the Union had decided to attempt proof of a majority by election even before the Respondent had had an opportunity to reply to the Union ' s demand for recognition Such a deduction - even conceding , arguendo , that it might, realistically , be warranted - cannot, however, provide Respondent herein with defenses Currently well-settled decisional doctrine teaches us that requests for recognition are continuing requests Burton-Dixie Corporation , 103 NLRB 880, 881-882 And recipient employers cannot be considered privileged to refuse such requests because of subsequent union conduct . Cf. Skyline Homes, Inc. v. N L.R B, 323 F.2d 642, 647, (C A. 5). More particularly , this Board has held that, when a union files a representation petition, such action will not, itself, suspend the concerned employer's duty to bargain; there must be some other ground shown upon which his claimed good-faith doubt of the petitioner union ' s majority status may persuasively be rested Master Transmission Rebuilding Corporation , 155 NLRB 364, 367-368, Irving Air Chute Company, Inc, Marathon Division 149 NLRB 627, 628 When petitions for certification are filed, therefore, they cannot be considered, per se, waivers or relinquishments of the petitioner union's right to proceed, subsequently , with unfair labor practice charges. Some determination on the merits must , therefore, be made with respect to General Counsel's final contention that Respondent ' s failure to proffer recognition and commence negotiations forthwith - when confronted with Complainant Union's demand letter - derived from nothing more than purported doubts, proffered in bad faith, regarding that organization ' s majority status General Counsel, clearly, must bear the burden of proof herein with respect to his contention that Respondent's course of conduct affirmatively reflects bad faith. John P Serps, Inc, 155 NLRB 99, 100-101. No contrary contention has been suggested. Within his brief, Company counsel seeks to shortcut General Counsel ' s contention in this regard ; he suggests that regardless of testimonial proffers which General Counsel might wish to make supportive of his contention that Respondent's management lacked good faith - the firm ' s president really had sufficient grounds for his so-called "well founded belief" that Complainant Union lacked majority status. Specifically, counsel presently relies upon Denkler's testimony that 13 of Respondent's 25 workers - within the bargaining unit found appropriate herein - had told him, when questioned, that they were not designation card signers. Previously , within this decision , reference has been made to my determination that this figure necessarily reflects forthright denials by eight workers who, so far as the record shows, had not signed cards, plus false denials by five of Respondent's seventeen workers who had, really, signed. With all respect, counsel ' s reliance upon the claimed "genuineness " marking Denkler's belief , together with his contention that such belief derived from "substantial" grounds, must be rejected First, some reference should be made to the fact that Denkler's purported foundation for belief - namely, his poll - had been significantly undercut before 24 hours passed. By the morning of November 15th - when Driver Griggs told Respondent ' s president that he had lied, before, and that he had in fact signed a card - Denkler knew that at least 13 of Respondent ' s workers had designated Complainant Union their bargaining representative. Eleven of these workers, so I have found, had previously told Denkler so From the whole record, his knowledge with respect to Hicks' status as Respondent's 12th union supporter may be deduced When Griggs proffered his confession, whatever basis Denkler might have had, arguably, for his so-called "genuine" belief with respect to Complainant Union' s minority status, was necessarily dissipated See American Sanitary Products Co v. N L.R.B, 382 F.2d 53 (C.A 10), enfg. 157 NLRB 473, in this connection Respondent's counsel may, conceivably, wish to argue that, since Driver Griggs suggested a lack of certainty regarding his prospective vote with respect to representation, some justification for Denkler's purported "belief' can be claimed. Considered in totality, however, the present record provides no persuasive support for counsel's contention regarding the soundness of Denkler's belief, or the credibility of his claims with respect thereto Respondent's president, himself, testified that several firm workers - when questioned - hesitated, replied only when prompted, or displayed reluctance when required to declare themselves union supporters ; these reactions, reconsidered with due regard for Griggs' subsequent 890 DECISIONS OF NATIONAL LABOR RELATIONS BOARD confession, surely would have given any reasonable man some ground for doubt that his "poll" had really produced truthful replies. Within such a context, certainly, Respondent can hardly now contend, persuasively, that - despite Griggs' confession of prior misrepresentation - President Denkler's professed belief, with respect to his survey's reliability, was-still well founded. In any event, Respondent cannot - so I find legitimately claim "good-faith" doubt with regard to Complainant Union's majority status when the record reveals that the data which had purportedly generated that doubt had been derived from coercive interrogation, herein found statutorily proscribed. Madison Brass Works v. NLRB , 381 F 2d 854 (C.A. 7); The Gem City Mattress Manufacturing Co., 136 NLRB 1317, 1325, 1328, 1330-31, compare American Sanitary Products Co v. N L R B, 382 F.2d 53 (C.A. 10), enfg. 157 NLRB 473. Denkler, really, may have sought to follow his labor relations consultant's advice while conducting his survey; since he did not, however, surround his questions with those "measures of safety" which the Board deems necessary to deprive them of coercive thrust, Respondent cannot now claim that his resultant "belief' regarding Complainant Union's lack of majority status merits characterization as well founded This rejection of Respondent's position, however, cannot - alone - be deemed dispositive. The burden of proof - with respect to company management's "bad-faith" refusal to bargain - remains with General Counsel. We must, therefore, consider his contention that Respondent's course of conduct, viewed in totality, positively reflects a rejection of the collective-bargaining principle, or Denkler's purpose to use whatever time might remain before the proposed representation vote to subvert Complainant Union's majority support. Joy Silk Mills, 85 NLRB 1263, enfd. 185 F.2d (C A.D C.); cf. N L.R B. v. Cumberland Shoe Corp, 351 F.2d 917, 920-921 (C.A. 6). Should such a determination be found warranted, this Board will then "infer" therefrom the requisite bad-faith motivation for Respondent's refusal to bargain Crucial determinations - within this field of controversy - cannot, be facilely reached. Aaron Brothers Company of California, 158 NLRB No 108 Within the cited case, this Board has noted that. Whether an employer is acting in good or bad faith in questioning the union's majority is a determination which of necessity must be made in the light of all the relevant facts of the case, including any unlawful conduct of the employer, the sequence of events, and the time lapse between the refusal and the unlawful conduct. Where a company has engaged in substantial unfair labor practices calculated to dissipate union support, the Board, with the Courts' approval, has concluded that employer insistence on an election was not motivated by a good-faith doubt of the union's majority, but rather by a rejection of the collective-bargaining principle or by a desire to gain time within which to undermine the union. However, this does not mean that any employer conduct found violative of Section 8(a)(1) of the Act, regardless of its nature or gravity, will necessarily support a refusal-to-bargain finding. For instance, where an employer's unfair labor practices are not of such a character as to reflect a purpose to evade an obligation to bargain, the Board will not draw an inference of bad faith. Though the Board's decision, quoted, requires triers of fact to weigh those "relevant facts" which every case presents, no calculus of value, formulated to facilitate this judgmental process, has been provided Decisions in comparable cases - published since Aaron Brothers thus restated the governing principle merely provide suggestive examplars; they contain no defined guide line for judgment Since each case, therefore, seemingly present sui generis problems regarding the dtermmation of any respondent firm's challenged motivation, President Denkler's conduct can only be weighed and measured with reference to concededly general standards Viewed in context, the course of conduct with which Respondent has been charged, herein, can hardly be considered literally revelatory of management's purpose to reject a duty to bargain, realistically dissected, Denkler's survey, together with his subsequent conduct, seems to reflect - rather - his concern regarding possible consequences, should Respondent be confronted with certain foreseeable demands during negotiations which he expected would follow Complainant Union's possible election victory Nor, within my view, can it be said with fidelity to fact - that Respondent's president, consciously, commenced a course of conduct deliberately calculated to subvert Complainant Union's majority support. Nothing more than some "constructive" rejection of the collective-bargaining principle - derived from the legal doctrine that men must necessarily intend those consequences of their conduct which may reasonably be foreseen - could conceivably be found herein. When General Counsel, within his brief, cites Joy Silk Mills, contending that, within the doctrine of that case, Respondent' s management "refused to bargain" with Complainant Union herein, Board judgment with respect to the correctness of his position obviously requires, mediately, some determination with the respect to management's presumptive "motive" for challenged conduct Previously, within this decision, certain conduct chargeable primarily to Respondent's president has been found violative of the statute; that determination, clearly, derived from a factual conclusion, merely, that President Denkler's course of conduct had a so-called "reasonable tendency" to produce designated effects statutorily proscribed, whatever his personal, subjective, motivation may have been. Now, however, General Counsel's further contention that Respondent's management, thereby, constructively refused to bargain, requires a determination with respect to this previously passed-over matter. Specifically it calls for some "inference" regarding Respondent's "real purpose" for withholding recognition, purportedly bottomed upon Denkler's participation in conduct found violative of the statute regardless of motivation Such inferences regarding management's real purpose for challenged conduct so Aaron Brothers, together with comparable cases, teaches may not be lightly drawn. When Respondent firms have been found guilty of certain 8(a)(1) violations - reasonably subject to characterization as "serious , substantial and pervasive" practices - then, but only then, will this Board infer that their "real purpose" compassed a rejection of the collective -bargaining principle, or that their statutorily proscribed conduct derived from a desire to gain time within which to undermine the labor organization concerned and dissipate its majority I T T. Semi-Conductors, Inc., 165 NLRB No. 98, Aaron Brothers , supra; cf. N.L R.B v. Flomatic Corporation, 347 F 2d 74, 77-79 (C.A. 2), cited with approval in Hercules Packing Corporation, 163 NLRB No 35. The SILVER FLEET, MOTOR EXPRESS quintessential inference must, in short, be clearly compelled. This case, within my view, presents no congeries of relevant fact which clearly compels the necessary conclusion. Nothing in the present record warrants a determination that Respondent's management planned or pursued a deliberate, pervasive, antiunion campaign Save for President Denkler's survey, and November 25 speech, his worker contacts during which Complainant Union's campaign and possible consequences were discussed - were, so far as the record shows, casual rather than programmed. And his poll, though conducted without those previously-designated verbal safeguards which the Board has heretofore required, when potentially coercive interrogation is pursued, seems to have been conducted without them through negligence or lack of knowledge, rather than through design Further, President Denkler's course of conduct, qualitatively considered, can hardly be deemed "gross and flagrant" behavior, though violative of statutory standards No forthright personally directed threats of discharge, calculated to forestall or reverse Complainant Union's campaign success, were made; nor were Respondent's workers "importuned, privately and under patently coercive circumstances" to vote against unionization Compare The Colson Corp. v. N.L.R B, 347 F 2d 128 (C A 8), N.L R B v. Ca!darera, et al., 209 F.2d 265 (C.A. 8) Respondent's president made no promise of benefit which had not previously been made known to concerned workers, some time before his receipt of Complainant Union's recognition letter and the Regional Office's practically concurrent notice relative to Complainant Union's petition See N L.R B v. Philamon Laboratories, Inc, 298 F.2d 176 (C.A. 2), N L.R B v. Delight Bakery Inc , 353 F 2d 344 (C.A.6). So far as the record shows , indeed, he did not even repeat or mention his September reference to possible raises. And Denkler's declared forebodings with respect to possible retrenchment , should Respondent find itself constrained to accept Complainant Union's standard Los Angeles contract - though found violative of the statute - reflected no barefaced threat, his statements were clearly bottomed upon "real" business circumstances, previously discussed freely by management, which Respondent's workers well knew. With matters in this posture , no determination would be warranted, within my view, that Respondent's course of conduct, herein found violative of the statute, was sufficiently pervasive or gross to reveal "bad faith " within the meaning of relevant Board case law. The present record - so I find will not, therefore, sustain a conclusion that Respondent ' s management, through its failure to grant recognition forthwith and bargain collectively when it received Complainant Union 's demand letter, refused to bargain d. Respondent' s unilateral changes Within the Complaint, Respondent is furhter charged with a refusal to bargain collectively in good faith with Complainant Union herein, because it granted various raises after December 5, and thereafter discontinued monetary Christmas bonuses Previously, within this decision, my determination has been noted that Respondent's course of conduct, with respect thereto, did not interfere with, restrain, or coerce employees, within the meaning of the statute. Since I have found, now, that management's prior course of conduct, considered in totality, reflects no constructive refusal to bargain in good 891 faith, no determination would be warranted that Respondent's post election modification of wages, fringe benefits or conditions of work constituted a separately cognizable 8(a)(5) violation. IV. THE EFFECT OF THE UNFAIR LABOR PRACTICES UPON COMMERCE Certain aspects of Respondent's course of conduct, set forth in section III, above - since they occurred in connection with the firm's business operations described in section I, above - had, and continue to have, a close, intimate , and substantial relation to trade, traffic, and commerce among the several States. Absent correction such conduct - to the extent that it has been found violative of the statute - would tend to lead to labor disputes burdening and obstructing commerce and the free flow of commerce V THE REMEDY Since I have found that Respondent did engage and continues to engage in certain unfair labor practices, I will recommend that it cease and desist therefrom, and take certain affirmative action, including the posting of appropriate notices, designed to effectuate the policies of the Act, as amended. Within his brief, General Counsel contends that - with due regard for those "numerous instances of violations" found under Section 8(a)(1) herein - nothing less than a bargaining order can adequately restore the situation which would have existed but for Respondent's unfair labor practices This suggestion has precedential support. Wausau Steel Corporation, 160 NLRB 635, enfd. 377 F.2d 369 (C.A. 7). Within the cited case, the Board, adopting the language of Trial Examiner Reel, noted that Moreover, the Company having foreclosed by illegal conduct the customary means of resolving majority, the proof of majority status may be made by cards, and in the light of such proof a bargaining order is appropriate to restore the status existing prior to the violation of Section 8(a)(1), even assuming arguendo that the record did not warrant a finding of unlawful refusal to bargain. [Emphasis supplied ] General Counsel, herein, does not - specifically - request a bargaining order bottomed solely upon 8(a)(1) violations found. Such a request, however, seems clearly implied within his brief. And, certainly, questions regarding a bargaining order's possible propriety "even assuming arguendo that the record [does] not warrant a finding of unlawful refusal to bargain" must be considered posed by the present record, since "the relation of remedy to policy is peculiarily a matter for administrative competence" this Board, must necessarily determine - within each case - what remedies may be required to effectuate statutory policies. Fibreboard Paper Products Corp. v N.L R B, 379 U S. 203, 216; Phelps Dodge Corp. v. N L R B., 313 U.S 177, 194 Finally, pursuant to this Trial Examiner's suggestion - made during the hearing - that such a question could, conceivably, be presented, Respondent's counsel has, within his brief, considered and discussed the matter. Bargaining orders formulated to remedy 8(a)(1) violations cannot be considered novel. When promulgated, such orders were, first, based upon determinations that particular Respondent firms had engaged in unfair labor practices aimed at destroying the Union's majority and 892 DECISIONS OF NATIONAL LABOR RELATIONS BOARD disclosing some "disposition to evade" their obligation to bargain Western Aluminum of Oregon Incorporated, et al, 144 NLRB 1191, 1192. Subsequently, the Board's rationale for such orders was somewhat modified. Northwest Engineeering Company, 158 NLRB 624, 629-630,, cf Bannon Mills , Inc , 146 NLRB 611, 613, Flomatic Corporation, 147 NLRB 1304, 1307 Within the case first cited, the Board noted that In the exercise of its remedial powers, the Board is required to restore a situation which calls for redress as nearly as possible to that which would have obtained, but for the unfair labor practices involved. Applying this principle, the Board has in the past ordered an employer to bargain with a union where the employer's unfair labor practices caused the dissipation of a union's majority, even in the absence of a finding or an allegation that the employer refused to bargain with the union in violation of Section 8(a)(5) of the Act. [Case cited.] We deem such a remedy appropriate in the present case [Cases cited.] The record shows and we have found, that, prior to the unfair labor practices here involved, the Union represented a majority of Respondent's employees. If, in these circumstances, the Union had retained its majority status and had requested bargaining, it would manifestly be Respondent's duty to bargain with the Union as the representative of its employees However, as previously stated, Respondent embarked upon a course of action, involving serious violations of the Act, which resulted in the dissipation of the Union's majority and the destruction of the conditions for a fair election in which the Union could have demonstrated that majority To require the union to submit to another election under these circumstances would be to permit Respondent to profit from its own unlawful conduct at the expense of the Union and the majority of Respondent's employees Accordingly, we find that only an order requiring Respondent to bargain with the Union can restore as nearly as possible the situation which would have obtained but for Respondent's unfair labor practices and thereby effectuate the policies of the Act [Emphasis supplied.] Justification for requiring respondent firms to bargain - within cases like the present - may be derived, therefore, from a conclusion that this declared "objective" standard has been satisfied; determinations need no longer be made that a respondent's course of conduct discloses a subjective "disposition to evade" his bargaining duty United Steelworkers of America, AFL-CIO v. N L R.B, 376 F.2d 770 (C.A D C) enfg. Northwest Engineering Co , supra But see J C Penney Company, Inc. v N L R B , 384 F.2d 479, 485-487 (C A 10), enfg. as modified 160 NLRB No 26 The Board thus avoids whatever "ambiguity, if not contradiction" reasoned thought could, conceivably, find in determinations that particular respondents intended to evade their duty to bargain, following hard upon conclusions that no unlawful refusal to bargain had been proven. Respondent herein - therefore - may properly be required to bargain, should a determination be found warranted that President Denkler's course of conduct compassed some "serious" statutory violations, which dissipated Complainant Union's majority and destroyed those conditions which the Board deems requisite for a fair representation vote. The present record, within my view, leaves no substantial room for doubt that, following closely upon certain statements and conduct chargeable to Respondent's president, which have been herein found statutorily proscribed, Complainant Union did lose its majority status Though no post hoc ergo propter hoc rationale could, without more, really be considered dispositive herein, the presence of a causal relationship between Denkler's course of conduct and Complainant Union's subsequent failure to win representative status seems patent. When President Denkler conducted his survey, five of seventeen workers who had signed Complainant Union's designation cards withheld information regarding their prior action from Respondent's president, or sought to denigrate its significance The Board-conducted vote, when held, revealed that Complainant Union had, finally, lost five presumptive supporters This numerical coincidence, of course, may have been purely fortuitous, still, the real likelihood that those workers who, when questioned, felt constrained to deny their signatures were the men who, subsequently, recorded "No" votes cannot be disregarded Nor can it be doubted that - so far as November 29 representation vote was concerned - the course of conduct chargeable to Respondent's president effectively destroyed those "laboratory conditions" which dispassionate judgment would deem a condition precedent for any free and fair choice. Whether President Denkler's conduct, however, possessed sufficient coercive thrust to destroy any future prospect for a so-called "free and fair" representation vote, cannot be thus readily decided. The Board has been cautioned that bargaining orders premised upon such a determination can be considered justified only when a respondent firm's course of conduct reflects a so-called "substantial broad-gauged campaign " flagrantly hostile to the concerned union ' s organizational effort, with respect to which "glaring violations" have been found N L.R B v. Flomatic Corporation, 347 F 2d 74, 77-80 (C.A. 2), cf. N L R B v. S.E Nichols Company, 380 F 2d 438 (C A 2). And the Board, seemingly, really does hold similar views Previously, within this decision, reference has been made to Northwest Engineering; therein, the Board's bargaining order was specifically premised upon a determination that 8(a)(1) conduct found chargeable to respondent did compass " serious" statutory violations What type and quantum of statutorily-proscribed conduct must be shown, then, before a bargaining order can properly be deemed necessary to remedy 8(a)(1) unfair labor practices found? Presumably, such conduct need not be as "serious, substantial and pervasive" as that required to persuade the Board that there has been a so-called "bad-faith" refusal to bargain. Wausau Steel Corporation, supra Within a recent Board brief, directed to the Eight Circuit Court of Appeals (Montgomery Ward & Co, Incorporated v N.L R.B , 385 F.2d 760, on Petition to Review 160 NLRB 1729) the contention is proffered that even if the record were less clear than it is with respect to showing the Company's bad faith in declining to grant recognition , there can be no doubt that the Company's unlawful conduct destroyed the employees' opportunity to register their votes in a free and fair election. A bargaining order is therefore essential to redress the employee rights at stake if, as we have shown, a majority of the employees favored union representation [Emphasis supplied.] Whether such a distinction should be drawn, between conduct required to be proven before a specific "refusal to bargain" determination can be made, and conduct which SILVER FLEET, MOTOR EXPRESS this Board will consider sufficient to warrant a remedial bargaining order premised solely upon 8(a)(1) violations found, must be considered a policy question. With respect thereto, this Trial Examiner's commission does not run. The Board has, thus far, drawn the distinction, the courts have concurred. See N.L R B v. Wausau Steel Corp, supra, United Steelworkers of America v N L R B, supra; J C. Penney Co v N L,R B, supra Consistently with these standards, therefore, my present recommendation must be made Due regard for relevant precedent constrains me to conclude - upon this record - that Respondent should be required to bargain with Complainant Union Cf Crystal Tire Company, 165 NLRB No. 82 (TXD) and cases therein cited There can be no doubt, herein, that, before November 14, a substantial majority of Respondent's workers had designated Complainant Union their bargaining representative Nor can there really be doubt that President Denkler's overall course of conduct - whether or not a determination would be warranted that it must "necessarily" have been purposed to destroy Complainant Union's majority status - realistically had that result No other factor in the situation - between November 14 and the election date - has been proffered to explain the shift in worker sentiment. See N L R B v. Frank C. Varney, 359 F 2d 774, 775 (C A 3) With matters in their present posture, therefore, the likelihood that a mere cease and desist order, confirmed by posted notices, would really undo Respondent's statutorily-proscribed interference, restraint and coercion and permit a free and fair election hereafter, must be considered remote The record shows that, since November 29, 1966, six of Respondent's workers - and possible more - have resigned Whether a second election now, under the circumstances, would even produce a truly representative vote, may be doubted Thus, as the Board's Northwest Engineering decision noted, directives which would require Complainant Union to submit to another election, would, realistically, permit Respondent to profit from its own unlawful conduct, at the expense of Complainant Union and the relevant majority of Respondent's workers. N L R B. v Gotham Shoe Mfg Co , 359 F.2d 684, 687 (C A 2); compare Irving Air Chute Co , Inc, 350 F.2d 176, 182 (C A 2), in this connection My recommendation, therefore, will be that Respondent be directed to bargain collectively with Complainant Union herein, upon request VI THE OBJECTIONS TO THE ELECTION Complainant Union's objections to the November 29th election, previously noted, derived from the same course of conduct, chargeable to Respondent's president, which General Counsel has herein challenged as violative of the statute And within this decision, certain of General Counsel's contentions with respect to Respondent's unfair labor practices - have been found meritorious. Conduct found violative of Section 8(a)(1) has been held, a fortiori, deserving of censure as conduct which interferes with a free and untrammeled choice in representation votes. Dal-Tex Optical Company, Inc, 137 NLRB 1782, 1786. Complainant Union's objections, therefore, could be considered sufficiently well grounded to justify a vacation of the election results Since I have, however, herein found a bargaining order presently necessary and proper to remedy the particular unfair labor practices found, direction of a second election would, clearly, serve no useful purpose. My recommendation, therefore, will be 893 that Complainant Union's representation petition be dismissed. CONCLUSIONS OF LAW Upon these findings of fact, and upon the entire record in this case, I make the following conclusions of law I Respondent, Silver Fleet, Inc. d/b/a Silver Fleet Motor Express, Security Terminals, is an employer within the meaning of Section 2(2) of the Act, engaged in commerce and business activities which affect commerce within the meaning of Section 2(6) and (7) of the Act, as amended. 2. Local Freight Drivers Local No. 208, International Brotherhood of Teamsters, Chauffeurs, Warehousemen & Helpers of America, is a labor organization within the meaning of Section 2(5) of the Act, as amended, which admits certain of Respondent's employees to membership. 3 All employees of Respondent, including truckdrivers, warehousemen, mechanics, dockmen, their helpers and assistants, excluding office clerical employees, guards, professional employees and supervisors as defined in the Act, constitute a unit appropriate for the purposes of collective bargaining, within the meaning of Section 9(b) of the Act, as amended. 4 Since November 9, 1966, Complainant Union has been designated or selected by a majority of Respondent's employees within the unit described above, as their representative for collective bargaining purposes By virtue of Section 9(b) of the Act, Complainant Union has been, and is now, entitled to recognition as the exclusive collective-bargaining representative of Respondent's employees within the unit described, with respect to their rates of pay, wages, hours of work, and other terms and conditions of their employment 5. Through certain conduct, chargeable to Respondent's management between November 14 and 29, 1966, previously set forth within the section of this Decision designated "Interference, Restraint, and Coercion," Respondent has engaged in and continues to engage in unfair labor practices affecting commerce, within the meaning of Section 8(a)(1) and Section 2(6) and (7) of the Act, as amended. RECOMMENDATIONS Upon the basis of the foregoing findings of fact and conclusions of law, and upon the entire record in this case, I recommend that the Respondent, Silver Fleet, Inc. d/b/a Silver Fleet Motor Express, Security Terminals, its officers, agents, successors, and assigns, shall- I Cease and desist from (a) Interrogating employees concerning their organizational activities in a manner violative of Section 8(a)(1) of the Act, creating an impression of employer surveillance with respect to their activities on behalf of, or their support for, Complainant Union herein, or threatening possible business retrenchments and consequent job losses, reasonably calculated to induce Respondent's workers to refrain from becoming or remaining members of Complainant Union, or to withdraw their support from that organization (b) In any like or related manner interfering with, restraining, or coercing employees in the exercise of their rights to self-organization, to form labor organizations, to join or assist any labor organization, to bargain collectively through representatives of their own free choice, and to engage in concerted activities for the 894 DECISIONS OF NATIONAL LABOR RELATIONS BOARD purpose of collective bargaining or other mutual aid or protection, guaranteed in Section 7 of the Act, or to refrain from any or all such activities 2 Take the following affirmative action, which is necessary to effectuate the policies of the Act, as amended (a) Upon request, recognize and bargain collectively with Local Freight Drivers Local No 208, International Brotherhood of Teamsters, Chauffeurs, Warehousemen & Helpers of America, as the exclusive representative of all Respondent's employees within the unit found appropriate for collective-bargaining purposes herein, and, if an understanding is reached, embody such understanding in a signed agreement. (b) Post at its Los Angeles, California, place of business, copies of the notice attached to this report as an Appendix.' Copies of said notice, on forms provided by the Regional Director for Region 21, as the Board's agent, shall be posted immediately upon their receipt, after being duly signed by Respondent's official representative Once posted, they shall remain posted for 60 consecutive days thereafter in conspicuous places, including all places where notices to employees are customarily posted. Reasonable steps shall be taken by Respondent to insure that said notices are not altered, defaced or covered by any other material (c) File with the Regional Director for Region 21, as the Board's agent, within 20 days of the date of service of this Decision, a written statement setting forth the manner and form in which it has complied with these recommendation S.2 IT IS FURTHER RECOMMENDED that those portions of General Counsel's Complaint which charge Respondent with interference, restraint, and coercion on or about December 5, 1966, and with a refusal to bargain on and after November 14, 1966, be dismissed The petition for certification of representatives in Case 21-RC-10270 should, likewise, be dismissed 'Should the Board adopt this Recommended Order, the words "a Decision and Order" shall be substituted for the words "the Recommendations of a Trial Examiner" Further, should the Board's Order be enforced by a decree of a United States Court of Appeals, the words "a Decree of the United States Court of Appeals, Enforcing an Order" shall be substituted for the words "a Decision and Order " 'Should the Board adopt this Recommended Order, this provision shall be modified to read "Notify said Regional Director, in writing , within 10 days from the date of this Order, what steps Respondent has taken to comply herewith " APPENDIX NOTICE TO ALL EMPLOYEES Pursuant to the Recommended Order of a Trial Examiner of the National Labor Relations Board and in order to effectuate the policies of the National Labor Relations Act, as amended, we hereby notify our employees that WE WILL NOT question our employees concerning their organizational activities in a manner violative of the Act. WE WILL NOT make statements calculated to create the impression among our employees that their activities on behalf of Local Freight Drivers Local No. 208, International Brotherhood of Teamsters, Chauffeurs, Warehousemen & Helpers of America are subject to company surveillance WE WILL NOT threaten possible business retrenchments and consequent job losses, reasonably calculated to induce our employees to refrain from becoming or remaining members of the Union above named, or to withdraw their support from that organization. WE WILL NOT in any like or related manner, interfere with, restrain, or coerce our employees in the exercise of their rights to self-organization, to form labor organizations, to join or assist any labor organization, to bargain collectively through representatives of their own free choice, and to engage in concerted activities for the purpose of collective bargaining or other mutual aid or protection, guaranteed in Section 7 of the Act, or to refrain from any or all such activities WE WILL bargain collectively, upon request with Local No 208 as the exclusive representative of our employees in the bargaining unit defined below, concerning rates of pay, wages, hours of employment, and other terms and conditions of employment If an understanding is reached, we will embody it in a signed agreement The bargaining unit is All of our employees, including truckdrivers, warehousemen, mechanics, dockmen, their helpers and assistants, excluding office clerical employees, guards, professional employees, and supervisors as defined within the Act, as amended. SILVER FLEET, INC d/b/a SILVER FLEET MOTOR EXPRESS, SECURITY TERMINALS (Employer) Dated By (Representative) (Title) This notice must remain posted for 60 consecutive days from the date of posting and must not be altered, defaced, or covered by any other material If employees have any question concerning this notice or compliance with its provisions, they may communicate directly with the Board's Regional Office, Eastern Columbia Building, 849 South Broadway, Los Angeles, California 90014, Telephone 688-5229 Copy with citationCopy as parenthetical citation