Shell Oil Co.Download PDFNational Labor Relations Board - Board DecisionsAug 8, 1967166 N.L.R.B. 1064 (N.L.R.B. 1967) Copy Citation 1064 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Shell Oil Company and Oil, Chemical and Atomic Workers International Union, Local 4-367, AFL-CIO. Case 23-CA-1469 August 8, 1967 DECISION AND ORDER On September 28, 1966, Trial Examiner Samuel M. Singer issued his Decision in this matter, finding that the Respondent had not engaged in the unfair labor practices alleged in the complaint and recom- mending that the complaint be dismissed, as set forth in the attached Trial Examiner's Decision. Thereafter, the General Counsel and the Charging Party (Oil, Chemical and Atomic Workers Interna- tional Union, Local 4-367, AFL-CIO, herein called the Union) filed exceptions to the Trial Ex- aminer's Decision and supporting briefs. The United Steelworkers of America, AFL-CIO, filed a brief as amicus curiae. The Respondent filed a brief in support of the Trial Examiner's Decision. The National Labor Relations Board has reviewed the rulings of the Trial Examiner made at the hearing and finds that no prejudicial error was committed. The rulings are hereby affirmed. The Board has considered the Trial Examiner's Deci- sion, the exceptions and briefs, and the entire record in this case, and hereby adopts the Trial Ex- aminer's findings, conclusions, and recommenda- tions as modified herein. The amended complaint alleged in material part that the Respondent violated Section 8(a)(5) and (1) of the National Labor Relations Act, as amended, by unilaterally contracting out work customarily performed by unit employees without prior con- sultation with the Union as the bargaining repre- sentative of the Respondent's employees and that, by such unlawful refusal to bargain, Respondent caused and prolonged a strike called by the Union on August 19, 1962. At the conclusion of the General Counsel's case, Respondent moved to dismiss the complaint. Respondent variously claimed that it had bargained on the issue of sub- contracting and that resulting contracts had defined the limits of its liability and obligations; that the Union had waived its right to consultation concern- ing subcontractual decisions; and that there was no showing that the contracting out of work had a sig- nificant adverse impact on the bargaining unit. I The issue presented by the Respondent's motion to dismiss was, as the Trial Examiner observed, whether the General Counsel had made a prima facie showing that Respondent's subcontracting conduct involved a refusal to bargain within the meaning of Section 8(a)(5) of the Act. He con- cluded that the General Counsel had not done so. The Trial Examiner viewed the complaint as en- compassing four separate time periods during which the Respondent allegedly had an obligation to con- sult with the Union before taking such subcontract- ing action. The first period extended to March 29, 1962, the termination date of the parties' 1961 con- tract; the second was the interval between the ter- mination date of the 1961 contract until the beginning of the strike on August 19, 1962; the third was the strike period itself from August 19, 1962, to August 7, 1963; and the fourth was the poststrike period extending to May 3, 1966. The Respondent has a refinery and chemical plant at Houston, Texas, where it is engaged in the manufacture and sale of petroleum products, chemi- cals, and related products. The Union has been the exclusive bargaining representative of the hourly paid production and maintenance employees since 1935, and during the following 30-year period Respondent contracted out various types of work and services without prior notice or consultation with the Union. The Union has sought to modify this practice and, at the Union's behest, the parties have continually discussed the matter since 1935, in contract negotiations, grievance meetings, and correspondence, without any notable concession from the Respondent. In 1941, the Respondent did agree to a union proposal to incorporate a protec- tive wage clause which, in essentially the same form, has appeared in all successive contracts. Designated as article IV, section 4 (subsequently designated as section 4.04), in the March 24, 1941, agreement, the clause reads as follows: "Any con- tract work shall be contracted for with the provision written into the contract specifying prevailing refinery rates as the minimum rates for all work done under contract in the refinery." In other agree- ments, Respondent undertook to supply the Union with contract work information, to hold within reasonable limits the amount of work sent out of the plant, to keep the Union informed of any decision respecting in-plant work and, except in unusual cir- cumstances, to give such notice "in advance of the beginning of the work."2 In 1953, the parties also entered into an agreement known as the Downey- Battery Limits Agreement, which divided the work in the chemical plant into three groups (capital jobs, plant revisions, and maintenance work), and I Respondent also asserted that, at most, the General Counsel established only contract violations for which there were contract remedies, including arbitration. The Trial Examiner found it unnecessary to pass on this defense In view of our disposition of the case, we also find it unnecessary to reach this issue 2 On July 1, 1957, in response to a union proposal that "when condi- tions warrant contracting maintenance normally performed by employees in the bargaining unit, advance notice will be given," the Respondent com- nutted itself to inform the Workmen's Committees , either orally or in wast- ing, of any "decisions" which may be reached with respect to the per- formance of jobs by contractors within the two plants Except in unusual circumstances , this was to precede the beginning of the work . Although the General Counsel and Charging Party argue that this committed the Respondent to notify the Union before the decisions were taken to con- tract out work, the Trial Examiner found otherwise, and we agree with his finding. 166 NLRB No. 128 SHELL OIL COMPANY 1065 established "battery limits" or divisions of work between contractors and plant employees. Although the Union thereafter sought further limitations on Respondent's subcontracting, it was unsuccessful in obtaining any. Relying on the Board's decision in a case involv- ing Respondent's Norco, Louisiana, plant (Shell Oil Company, 149 NLRB 283, herein called Norco), the Trial Examiner found that, as in Norco, the presence of article IV, section 4, the protective wage clause, was reasonably to be construed as vesting in Respondent the unilaterial right to sub- contract maintenance work without prior notice to the Union and, insofar as the prestrike periods were concerned, there was no "radical" departure from established practice. Nor, the Trial Examiner found , did the Respondent, in the face of an economic strike,3 exceed reasonable limits and business needs in subcontracting work during the strike period. As to the poststrike period, the Trial Examiner was persuaded that the record established a prima facie showing of "expanded Company subcontracting since the strike, and that such subcontracting had a significantly adverse ef- fect on unit employees." He concluded, however, that as the parties had bargained to a good-faith im- passe on the Union's many demands for further contract work restrictions, and in view of the Respondent 's insistence on its management prerogative of subcontracting without notice or consultation , the Respondent was "entitled to operate in the post-strike period under the contract work limitations in effect before the impasse." Ac- cordingly, the Trial Examiner found that the General Counsel had failed to make out a prima facie case showing that the Respondent in violation of Section 8(a)(5) of the Act refused to bargain with the Union by unilaterally contracting out work customarily performed by unit employees, and thus, that the strike of August 19, 1962, was neither caused nor prolonged by Respondent 's alleged un- lawful conduct.4 We agree with the Trial Examiner that the com- plaint herein should be dismissed on the ground that the General Counsel has failed to establish a prima facie showing of a violation of Section 8(a)(5) of the Act. But, unlike the Trial Examiner, we find no per- suasive evidence that Respondent had engaged in expanded subcontracting to the significant detri- ment of the employees in the unit. We approach the problem by observing at the outset that it can hardly be disputed that for years the Respondent followed a practice of contracting out maintenance work, work which was or could have been performed by unit employees . We have no doubt that this practice was economically motivated , as the General Counsel in effect con- cedes , and that the Union was afforded every op- portunity during general contract negotiations to bargain and did bargain on the matter of subcon- tracting. We therefore agree with the Trial Ex- aminer that the adoption in 1941 of the protective wage clause (article IV, section 4) was, as we held in the Norco case, an implicit recognition by the parties of Respondent's right to act unilaterally in this area without prior notice or consultation with the Union. Predicated as it was upon observance and implementation of article IV, section 4, the Respondent's practice of contracting out main- tenance work on a unilateral basis thus was, as we held in the Norco case, an established term and condition of employment at the time the 1961 con- tract expired. However, while Respondent's right to maintain this practice did not expire with the con- tract, it is not entitled to depart substantially from the established practice without first bargaining on the matter with the Union. We thus must determine whether, as the General Counsel and Charging Party contend, the record establishes such substan- tial deviation in in this case.5 To support his claim of expanded subcontracting during the prestrike periods , the General Counsel adduced certain statistical data, culled from the Respondent's business records, of employee layoffs and man hours of contracting work performed in the plants. As the Trial Examiner noted, this statistical data showed only a total of 26 refinery layoffs dur- ing the period from January 1 to August 18, 1962, compared with 88 in the entire preceding year, 1961. Other data showed that contractors worked a total of 36,418 man hours in the refinery in the period from January 1 to August 28, 1962, as com- pared with 94,028 man hours in 1961 and 82,528 in 1960. In the chemical plant, the figures show a total of 12,614 man hours in the period before the 1962 strike as compared with 15,364 man hours in 1961 3 The General Counsel in effect conceded, by not adducing any evidence on the point, that Respondent's contracting of work during the strike was not unlawful, even if unilateral and without prior consultation However, the Charging Party did take the position, and offered to prove, that Respondent had unlawfully contracted out work during that period and that such conduct adversely affected the unit. The offer was rejected by the Trial Examiner on the authority of the Board's decision in the Norco case. In pressing its contention herein, the Union does not indicate the nature of the evidence it purposed to adduce. Moreover, as we ob- serve in Norco, and as the Trial Examiner found, the Union acknowledged in one of the letter agreements at the end of the strike that the "layoffs were the combined effects of accumulated technological changes and the Company's estimate of the effects of more efficient utilization of operating and maintenance personnel." We find the Union's exceptions in this regard to be without merit 4 Unlike the situation in Norco where the Board found that the presence of the protective wage clause in a contract executed after the strike was a "capitulation" by the union to the company's position with respect to its unilateral right to subcontract maintenance work, the Trial Examiner found that the present circumstances were not comparable since the Union had executed the 1963 poststrike contract with the ex- press understanding that it was without prejudice to its action to have the Board rule on the contract work issue The view we take of the issues in this case makes it unnecessary to express any opinion on this finding of the Trial Examiner 5 Westinghouse Electric Corporation, 150 NLRB 1574, Allied Chemi- cal Corp, 151 NLRB 718 1066 DECISIONS OF NATIONAL LABOR RELATIONS BOARD and 14,384 in 1960. Even if we were to assume that these statistical tabulations constituted, without more, competent evidence of Respondent's con- tract work, both as to type and amount, we could not say that the comparative figures, showing fewer layoffs and fewer man hours of contract work dur- ing the critical prestrike complaint periods, lend themselves to any finding of expanded contracting or significant detriment. While the General Counsel apparently argues that the figures are not conclusive on whether there has been expanded subcontracting, our attention is not called to any other supporting evidence of suffi- cient explicitness that would establish the point. The General Counsel does contend that the precomplaint subcontracting consisted mainly of work traditionally performed by contactors, work which unit employees were unable to perform, whereas later subcontracting consisted essentially of day-to-day maintenance. But, evidence of precomplaint period negotiations shows the Union, time and again, either in the course of grievance discussions or general bargaining, complaining of the increasing amount of "day-to-day maintenance" work being contracted out. We thus find no merit to the General Counsel's claims of subcontracting oc- curring during the prestrike complaint periods dif- fering in kind and extent from that which existed as an established practice. With respect to the poststrike period, we find the same infirmities of proof. In that period, the Trial Examiner found expanded subcontracting had an adverse impact on unit employees. But these findings appear to rest on the most tenuous evidence. What the General Counsel offered as substantial evidence consisted again of statistical data gathered from more than 25,000 pages of sub- penaed documents showing that outside contractors performed at least 306,439 man hours of "main- tenance" work between 1962 and 1966, and docu- ments, not showing man hours, showing $264,795 labor costs or $2,145,177 "fixed price" for all jobs. In addition, the General Counsel offered the testimony of certain employee witnesses. This testimony consisted of the most generalized esti- mates of the amount of unit work performed by con- tractors before and after 1962, usually in terms of percentages of the particular type of work that they had observed unit employees perform, as opposed to contractors. But, as the Trial Examiner correctly observed, "[I]t is difficult to evaluate the sig- nificance of the statistical tabulations on `main- tenance' subcontracting relied on by the General Counsel in view of absence of comparable pre-1962 company experience ...."6 In addition, when con- sideration is given to the volume of maintenance 6 Data furnished by Respondent to the Union showed during the 1964 "Layoff Avoidance Program" negotiations , 440,874 man hours of "In- plant Maintenance Contract Work" to have been performed during the 5- year period (1957-61) before the complaint period. Here again , we cannot work performed in the plants over a period of al- most 10 years and the large number of maintenance employees involved, the testimony of the General Counsel's witnesses in its totality is insubstantial, and we cannot accept it as persuasive evidence of a significant departure from precomplaint period subcontracting.7 Moreover, as Respondent points out, no evidence was adduced to "break down" the fixed price work into labor costs, material costs, overhead, and profit, or to differentiate between the various types of maintenance work, or between in- plant maintenance work and that performed by contractors away from the premises. It is true, as the Trial Examiner observed, that during the poststrike period there was a change in contracting procedures, the Respondent changing from a practice of awarding individual contracts to entering into a blanket maintenance contract. But a mere change in such procedures is not in itself evidence that the change was accompanied by ex- panded subcontracting that can be said to have changed terms and conditions of employment. Furthermore, despite the fact that Respondent may have in the course of contract negotiations ex- pressed the view that "increased subcontracting was in store, in line with industry automation trends," such speculative expression hardly establishes that increased subcontracting had in fact occurred, that it was substantial, and resulted in sig- nificant detriment to unit employees. On the record we have here, we are accordingly constrained to hold that the General Counsel has not made out a prima facie case against the Respondent of in- creased contracting out during the poststrike period. Nor do we find adequate support in the record for the Trial Examiner's finding that poststrike contract work had a substantial impact on unit employees. It is true that the documentary evidence indicates gradual year-to-year contraction of the bargaining unit, but this evidence alone is not susceptible of an inference that the contraction resulted from the Respondent's subcontracting. The Trial Examiner properly noted in this connection that the "precise causal relationship between subcontracting and unit erosion is difficult to determine. Further, the reduc- tion in the unit is largely attributable to automation, technological advances, improved techniques and materials, as well as normal attrition. Moreover, the great bulk of the complaint period layoffs were ef- fected during the strike, not thereafter ...." It may again be noted that the Union conceded in a letter agreement following the termination of the strike that "The causes of this announced layoff were the combined effects of accumulated technological change and the Companies' estimate of the effects say that the comparative figures conclusively show a departure from established practice. ' See Allied Chemical Corp., supra SHELL OIL COMPANY 1067 of more efficient utilization of operating and main- tenance personnel."8 In any event, we have no specific evidence that any work contracted out in the poststrike period resulted in layoffs or in any other significant detriment to unit employees. The Trial Examiner's comment that "Indeed, it would appear that except for its contracting out practices, employees laid off during the strike would in all likelihood have been recalled," we believe, has no relevance.9 In view of the foregoing, and on the basis of the record before us, we conclude that the record does not establish that the Respondent violated Section 8(a)(5) and (1) of the Act by unilaterally contracting out bargaining unit work without prior consultation with the Union. It follows that the strike of August 19, 1962, was neither caused nor prolonged by Respondent's alleged unlawful unilateral conduct. Accordingly, we shall dismiss the complaint. ORDER Pursuant to Section 10(c) of the National Labor Relations Act, as amended, the National Labor Relations Board orders that the compalint herein be, and the same is, hereby dismissed. Member Brown, dissenting: With respect solely to the issue of Respondent's conduct after the termination of the strike on Au- gust 7, 1963, I agree with the Trial Examiner to the extent of finding that the record herein establishes a prima facie showing that, following the termina- tion of the strike, the Respondent substantially in- creased its subcontracting without prior notice to or consultation with the Union to the significant detri- ment of the employees in the unit. Accordingly, I would deny the Respondent's motion to dismiss the complaint herein and remand the case to the Trial Examiner for the purpose of affording Respondent an opportunity to present evidence in support of its defense to that' allegation of the complaint. 8 The parties further agreed that in the event of future reductions in plant forces "due either to technological change or to more efficient utilization of bargaining unit personnel ," the Respondent would give the Union 60 days' advance notice prior to the proposed reduction to permit discussion on "possible ways" to avoid or "cushion" the layoffs and to "treat such layoffs in as liberal a manner as those that already have been announced." 9 See American Oil Company, 152 N LRB 56. Also Shell Oil Company, 149 NLRB 283, where it appears that there had been substantial layoffs during the strike period for the same reasons which dictated the layoffs in the instant case. TRIAL EXAMINER'S DECISION ON RESPONDENT'S MOTION TO DISMISS COMPLAINT STATEMENT SAMUEL M. SINGER, Trial Examiner: This is a decision on Respondent's motion to dismiss the complaint at the conclusion of General Counsel 's case . The complaint, as amended , alleges that Respondent , in violation of Section 8(a)(5) of the Act, unilaterally contracted out bargaining unit work without prior consultation with the Union as representative of Respondent 's employees . It also alleges that Respondent unlawfully caused and prolonged a strike called by the Union on August 18, 1962.' The hearing , originally opened on February 12, 1963, before Trial Examiner Phil Saunders , was adjourned in- definitely to afford General Counsel opportunity to seek court enforcement of subpoenas duces tecum directed to Respondent .2 At the hearing reopened before me on May 3, 1966, I granted General Counsel' s motion to enlarge the complaint period from 1 year (February 9 , 1962, to February 7, 1963) to over 4 years (February 9, 1962, to May 3 , 1966), and Respondent 's motion for a con- tinuance to enable it to meet the expanded complaint. The resumed hearing was held on various dates between June 22 and July 15 , 1966 . In addition to 2,000 pages of testimony , the record includes 21 volumes con- sisting of thousands of documents bearing on the impact of Respondent 's contract work on the bargaining unit, and 5 volumes of historical documents about the parties' dealings on the contract-work issue.3 Upon the entire record and the briefs filed by the parties , I make the following: FINDINGS AND CONCLUSIONS 1. THE BUSINESS OF RESPONDENT Respondent (herein sometimes called the Company) is a Delaware corporation , with plants known as Deer Park Refinery and Chemical Plant at Houston , Texas, where it is engaged in the manufacture and sale of petrole- um products, chemicals, and related products . During the past 12 months, a representative period , Respondent manufactured, sold, and shipped goods valued in excess of $50 ,000 to points outside Texas. II. THE LABOR ORGANIZATION INVOLVED Oil, Chemical and Atomic Workers International Union, Local 4-367, AFL-CIO (the Charging Party, herein called the Union), is a labor organization within the meaning of the Act. It is the exclusive bargaining representative of Respondent 's hourly paid employees at the above-mentioned plants. III. THE ALLEGED UNFAIR LABOR PRACTICES A. Introduction : The Issue The bargaining unit herein consists of hourly paid em- ployees engaged in production operations and main- I The charge was filed on August 8, 1962, and the original complaint on November 13, 1962. As amended on December 11, 1962, and February 7, 1963, the complaint also alleged that Respondent violated Section 8(a)(5) by unilaterally laying off employees and granting employees wage increases . At the hearing, I granted General Counsel 's request to withdraw these allegations. 2 Respondent opposed enforcement on the ground that the subpenas were unreasonably broad and burdensome The subpenas, as modified, were enforced by the United States District Court for the Southern Dis- trict of Texas, in conformity with the mandate of the Court of Appeals for the Fifth Circuit. 3 Respondent estimates the documentary evidence at 25,000 pages. 1068 DECISIONS OF NATIONAL LABOR RELATIONS BOARD terance functions . This case involves the latter group (en- gineer field department ) which includes persons skilled in various building crafts , such as painters , machinists, wel- ders , fitters , boilermakers , electricians , and laborers. For over 30 years Respondent contracted out various types of work and services to construction contractors whose employees are members of building trade unions. The Union 's attempt to limit or circumscribe Respondent's freedom in this area has been the subject of discussion in contract negotiations , grievance meetings , and correspon- dence since 1935.4 The central issue here is whether Respondent was legally obligated , under Section 8(a)(5) of the Act, to notify and consult with the Union before contracting out all work customarily performed by bar- gaining unit employees. It is undisputed that Respond- ent's actions in this respect were economically motivated. Respondent 's motion to dismiss is grounded on the claim that the uncontroverted evidence at the conclusion of General Counsel's case establishes that the Company bargained on the issue of subcontracting and as a result had signed agreements defining the limits of Respond- ent's liabilities and obligations; that the Union had waived its right to be consulted concerning contract deci- sions ; that there is no showing of significant adverse im- pact of the contract work on the bargaining unit in the complaint period; and that , at most, General Counsel established only contract violations for which there were contract remedies , including arbitration. Respondent al- leges that the Union is merely attempting "to obtain that which it failed to obtain by collective bargaining and economic force." The following factual statement, in three parts, details the collective-bargaining history and contracting-out practices of Respondent in: (a) 1935-59, (b) 1960-61; and (c) 1962-66. Sections (a) and (b) briefly highlight the background evidence, (b) in greater detail because it covers the period immediately preceding excution of the collective agreement in effect at the start of the complaint period (February 9, 1962). Section (c) is necessarily more detailed in view of the ultimate finding herein that Respondent had bargained extensively, to a good-faith impasse, on the contract-work issue. The findings are based almost entirely on uncontroverted, documentary evidence (verbatim transcripts of negotiation and grievance meetings , collective-bargaining agreements, letters of understanding , correspondence, etc.), General Counsel having adduced only minimal amount of oral testimony thereon.-" B. Background: 1935-59 As General Counsel points out in his brief, Respondent and the Union have been concerned with the issue of con- tract work since the beginning of their collective-bargain- ing relationship in 1935 . In 1941, Respondent agreed to the Union's demand to incorporate a protective wage clause (article IV, section 4), reading: Any contract work shall be contracted for with the provision written into the contract specifying prevail- ing refinery rates as the minimum rates for all work done under contract in the refinery. Except for minor modification, the clause reappeared in i Respondent and the Union entered into colleLtive agreements (or renewed same t at least 12 times between 1935 and 1965 The great bulk of the testimony relates to the alleged impact of all successive agreements since 1941.6 In the ensuing years-in contract negotiations, grievance discussions , and correspondence -the Union raised a variety of complaints concerning the type and amount of work let out by Respondent to outside contrac- tors. As the Union's representative epitomized it at one meeting (August 21, 1952), although the Union recog- nized Respondent 's justification for contracting out new construction work, "many of the contracts are not new construction . Many of them are maintenance and repair, overhauling, general work of the employee group." There were recurring union complaints on the contracting out of painting , repairs to equipment (e.g., pumps, valves, tube bundles, furnaces), hauling , grading , and "tie-ins" (i.e., connecting new additions to existing facilities), and con- tinuing contract maintenance on supplies or equipment installed by contractors. As early as November 23, 1949, the Union protested that Respondent was contracting out work while unit employees were being laid off and demoted to the "bull gang," and it asked for relief "either by shorter hours or disposition of the contractors." These complaints increased in vigor and frequency over the years. Thus, at a 1951 meeting (September 20) the Union objected to "maintenance work contracted . . day-by- day, week-by-week," as a result of which "some of our present men [are] being bumped back to helpers." At a 1955 meeting (March 16), it complained that the contrac- tors "are just gradually edging in to the point where they are doing a tremendous amount of work -doing work that years ago had always been done by our personnel." How- ever, at times the Union also stated that it had no objec- tion to subcontracting so long as it did not affect unit work. By 1957, the Union saw in Respondent's contract- ing out of work a grave threat to job security. Thus, on April 27, 1957, it warned that "unless management takes a different look at this, that it is going to be necessary for us to have some protection either in contract writing or some other way. We also know from experience that these changes have not only cut our jobs short ... it has not only taken less manpower, but it has changed the na- ture of our job .... their [the employees'] promotion has been stopped, their pay has been cut, because they haven't been allowed to advance, and their jobs at times has been lessened." At some meetings the Union ob- jected to the fact that the Company had not hired new craftsmen despite its ever increasing expansion program. It pointed to Respondent's failure to replace even those who had quit or died. Respondent repeatedly assured the Union that it was using unit employees whenever feasible, stressing that it was neither practical nor economical in all cases. The Company's February 20, 1959, letter to the Union states in typical language: ... while the question of what work is to be con- tracted is one for the Company to decide, we greatly prefer to use our own employees, all other things being equal. So often, however, all other things are not equal. As to contract painting , Respondent explained that it could not maintain a full year-round crew since painting was intermittent and involved weather. It repeatedly Respondent 's contract work on unit employees 6 "Contract work" was changed to "contract " in 1947 SHELL OIL COMPANY 1069 emphasized that it was neither good business nor good labor relations for the Company to hire men in "peak" periods only to have to lay them off in "valleys." It also claimed lack of necessary plant equipment , shortage of skilled manpower , and inability to compete with the ever increasing specialized activities of contractors as justifi- cations for subcontracting . At the same time , Respondent contended that only a small amount of contracting out was involved . Indeed , at one meeting (March 26, 1957) it expressed pride in its past ability to furnish full employ- ment , while competing plants were resorting to layoffs. Respondent continually maintained the position that it must retain , with minimum restrictions , the prerogative to contract out work. Answering the Union's specific complaints about a layoff in the chemical plant in 1958 (33 were laid off that year), Respondent insisted that it had never made "any commitment to maintain any par- ticular level of employment." Respondent nevertheless yielded to several union de- mands for contracting out restrictions, after agreeing to the "prevailing refinery" wage limitations in 1941. By letter of October 5, 1951, it agreed to furnish the Union with certain contract-work information , including a description of work done, location of jobs, and contractor-employee classifications and rates. At the same time it stipulated that it "cannot agree that no main- tenance work will be contracted for in the future." On October 15 , 1952, Respondent agreed to "continue our efforts to hold within reasonable limits the amount of work sent out of the plants ." (No similar assurance was given as to in-plant work.) On March 26, 1953, the parties signed what became known as the "Downey Bat- tery Limits Agreement ." This categorized the work in the chemical plant into three groups (capital jobs , plant revi- sions , and maintenance work), and established "battery limits," or divisions of work , between contractors and plant employees. Finally , on July 1 , 1957, in response to a union proposal that "when conditions warrant contracting maintenance normally performed by employees in the bargaining unit, advance notice will be given," Respond- ent gave the Union the following commitment by "Letter Agreement": We are willing, so far as practical, to keep the respec- tive Workmen 's Committees informed, either orally or in writing, of any decisions which may be reached with respect to the performance of jobs by contrac- tors within the two plants . Except in unusual circum- stances, this will be in advance of the beginning of the work. However, we cannot see our way clear to undertake any obligation which would expressly or impliedly limit our right to contract work. C. The 1960-61 Contract Negotiations Negotiations on the 1961 contract governing the rela- tions between the parties at the beginning of the com- plaint period (February 9, 1962), opened on July 16, 1960 . At the outset , the Union proposed to amend the standard contract-work clause (sec. 4.04) so that Re- spondent "will promote all Helpers to Mechanic classifi- cation who are qualified" in "those departments affected by contractors." At the May 11, 1960, meeting, the parties discussed the matter of manpower from the stand- point of both eliminating overtime and contract work. The Union complained that there had been a steady man- power decline in the refinery since 1958 through attrition; that more work was being done by contractors than ever before in the past 15 years; that "the contractors are Bat- ting us up out there ... as a result of the manpower being at the lowest ebb possible"; and that the contractors were performing work that could be performed by unit em- ployees "if they [the Company] had the manpower available." At the next meeting (May 12), the Company's spokesman (Keegan), agreeing that there had been a gradual decline in plant force from 1957 to 1960, main- tained that the in-plant contract maintenance had also decreased . Keegan noted that the Company had not resorted to layoffs as other refineries had, because of careful planning, making sure that the plants were not overmanned , arranging for shutdowns in slack periods, and counting on normal attrition . He also insisted that contractors were receiving "less and less of our main- tenance work." Recognizing the need for contracting out new construction work , the Union complained against subcontracting specified maintenance jobs and against the reduction (by 1960 ) of 120 men in the engineering field department. It also complained that because of auto- mation new units were being staffed with fewer em- ployees. Contract work was a recurring topic in succeeding meetings . In response to the Union's November 30, 1960, complaint about elimination of helpers, Respond- ent stated it desired only a "minimum of them" in in- terest of efficiency. At the January 27, 1961 , session, the Union stressed the desirability of training "future or potential mechanical people" so as to help avert in- creased contractor work. The Union again raised the manpower question , pointing out that the bargaining unit had lost 367 men (through attrition), who had never been replaced . Company Representative Keegan insisted that Respondent needed no additional men, stating, "Now, that may be brutal, but, honestly, gentlemen we have no need for any more men .... The fact of the matter is that we have so many men at the moment that I think if something doesn't happen, I think we are going to have a layoff of men." At the March 2, 1961 meeting, the Union raised the question of notice, complaining that: ... when you let a contract for a certain amount of maintenance work and we raise a protest, it's too late to untangle it, because the Company says, "We have already let that contract." The Company doesn't notify us of their planning schedule. At the March 6, 1961, meeting, the Union voiced fear of ultimate replacement of unit employees by contractor forces. One of its spokesmen stated: Now, where is all this going to stop? If you people continually cut our work out and replace us with other people, certainly you don't have a need for any- body if that's going to be the trend of your actions. As in other meetings, the Company sought to justify its actions on business grounds ("peak-loads" contracting, lack of skilled manpower, etc.), and argued that the amount of contracting out was "de minimis," at times contending that "most of our contract people are on firewall maintenance and tank painting work." On May 5, 1961, the Union wrote Respondent that due to "recent" and "anticipated" reductions in force it proposed, among other things, that: 1070 DECISIONS OF NATIONAL LABOR RELATIONS BOARD No employee in any classification shall be laid off so long as any work is being done under contract in the plants. (The Union also sought to reduce the 40-hour week to 36 hours and pressed for new severance pay provision.) Respondent refused to go beyond its July 1, 1957, com- mitment on contract work (supra, section B). On July 24, 1961, the Union softened its proposal with one that there be "No layoff while customary maintenance is being con- tracted out." Respondent refused also to go along with this. On August 7, 1961, the parties agreed to extend the existing collective agreement from July 27, 1961, to May 15, 1962, with modifications , not including change of the existing contract-work agreements . Respondent reiterated its contract work policy in a letter agreement (finalized on September 7, 1961) as follows: As to contract work, we are willing to reiterate and confirm as our present policy the following statement which was made to you in 1957: "We are willing, so far as practical, to keep the respective Workmen's Committees informed, either orally or in writing, of any decisions which may be reached with respect to the performance of jobs by contractors within the two plants. Except in unusual circumstances, this will be in advance of the beginning of the work. How- ever, we cannot see our way clear to undertake any obligation which would expressly or impliedly limit our right to contract work. D. The Complaint Period: 1962-66.7 1. January 26-August 18, 1962 (prestrike period) Prior to finally notifying Respondent on March 14, 1962, of its desire to cancel the existing (1961) contract, the Union (on January 26, 1962) sought to reopen that contract to discuss wages and, later (February 20), to discuss a 36-hour week. On Feburary 15, the Union re- minded Respondent of its concern over recent layoffs and the "possibility that the Company may be depleting the crafts in an effort to justify using outside contractors in the future"; and it asked for assurance "that this was not the case, that the Company did not have any intentions of contracting out the work that has been performed by the plant forces." On March 6, 1962, Respondent advised the Union: These layoffs have occurred, as has been discussed with you at some length , as the direct result of a sur- plus manpower that had come about because of a number of factors such as the leveling in the rate of growth of the Plant, the use of materials which in- crease the length of time between shutdowns or decrease the need for day-to-day maintenance, etc. . As far as the general subject of contractor work is concerned, this has, of course, been covered at some length in our negotiations and certain commit- ments have been made as a result of those negotia- tions. At their March 29 meeting , the Union complained of a 10-percent manpower loss and that "there is still plenty of contract work going on , with several hundred Shell em- ployees walking the streets." On April 27, the Union proposed the following modification of the contract-work clause (sec. 4.04): No contract shall be contracted for with outside firms to perform work on either equipment within the plant or equipment taken out of the plant , while laid off employees are subject to recall. Respondent 's more general May 7 proposal merely called for discussions of "changes necessary to achieve a better utilization of manpower." In ensuing negotiations (about 20 meetings in 1962-63) the parties engaged in extensive discussions of the con- tract-work issue and the impact of Respondent's con- tracting out on unit work . As hereafter noted , Respond- ent had laid off a substantial number of unit employees in 1961-63 - before and during a protracted , 1-year strike (August 18, 1962-August 7, 1963). These layoffs played a significant part in the negotiations and the positions taken by the parties. At a June 6, 1962, meeting, the Union indicated that its most recent contract -work proposal "includes, at a minimum all the work that has been done by our people in the past." Rejecting the proposal because it "ties our hands completely," Respondent 's spokesman Kelbaugh told the Union, at a June 27 meeting: We feel quite strongly about contract work.... The number I objective of our plant is to make our product economically .... [O]ur contract work has been confined largely to peaks and large construction and modification of plants, special equipment and as- signments wherein we may not have the skills or equipment . . . [T]he contractors do it cheaper .... The cost is considerably less. These are ap- proaches to a competitive position. . . . [T]his proposal will ... work to the detriment of our or- ganization. At the July 3 meeting, Kelbaugh asserted: "We have and will continue to tell you people , the overriding decision remains with us, we feel we must retain it." At the next meeting (July 13), Respondent adhered to its position that it must have the "unfettered right" to contract out work , but said that it "would stand on [its ] statement made to the [Union] last year" regarding contract work. The Union (through its negotiator, Crossland) raised the question of notice , claiming, "we receive very little, if any, notice of contract work, generally the contract has already been let. We don 't get notice of all the contract work being done." Conceding "a few errors of omission," Kelbaugh insisted that the Company had "made an honest effort in this area." Crossland predicted that the Union would hereafter press for advance notice on all contract work- outside as well as inside the plant-in view of the recent 300-man layoff and bumping or "cut- 7 Unlike the pre-1962 negotiations , those in and after 1962 are not covered by verbatim transcripts The findings herein are based primarily on documents (e g., correspondence and agreements between the parties), and extensive negotiation notes of General Counsel 's witness Barnes (an executive member and , since 1963 , president of the Local) admitted as past recollection recorded. Barnes could not recall anything of substance not recorded in his notes since he had no "independent recollection" of the matters discussed in the meetings I have also relied on General Coun- sel's witness Rentfro, the International 's former general counsel, who testified briefly on the 1962 strike settlement negotiations. SHELL OIL COMPANY 1071 backs" in classifications.8 Crossland added that the Union wanted "[nlot only advance consultation" on all contract work, but also immediate "recovery" of work al- ready contracted out. At an August 17 meeting, the Union again raised the subject of inadequate notice on contract work. In the final prestrike meeting on August 18, 1962, the Union amended its April 27 proposal to read that "No Bargain- ing Unit work will be contracted which can be performed by employees." As to the impact of the contract work on plant em- ployees, Kelbaugh admitted that some of it was inevitable and that "there will be some continuing impact."9 At a June 28, 1962, meeting, Respondent attributed the Com- pany's reduced manpower requirements to improved "methods, materials, and procedures," citing superior tools and techniques , automation , more careful screening for shutdowns and turnarounds,10 and spreading intervals between shutdowns. When Union Representative Cross- land complained of excessive emphasis on automation, Kelbaugh insisted that "automation is here to stay"; that although "our people can do the jobs very well ... the contractors are specialists"; and that "contract work is essential to our efficient operation." Crossland com- mented: "As long as there were no layoffs it wasn't up to us to get excited about the [Company] farming out small amounts of work, but the situation has changed." Union Representative Garner added that the most senior crafts- men were being demoted and transferred to operations. At an August 16, 1962, meeting, Respondent informed the Union that although it recognized that unit employees "were sustaining considerable hardship due to bump- backs and layoffs," it could see "no solution" in sight since "[d]ue to circumstances completely beyond our control we find that we have too many craftsmen." Kel- baugh could say "nothing statistical that would indicate that there's a trend toward maximation of ... contract work," citing 1960-61 and projected 1962 figures on in- plant contract work. Kelbaugh claimed that, "There is no trend to erode away the maintenance work by using con- tractors. We subscribe to the principle that it is essential that organization such as ours include contract work." Crossland replied that the cited figures were "fuzzy" in failing to cover outside contract work, and he insisted that the Union "should recover some of the contract work due to the Co.'s [Company's] reduction of forces of some 10%." At an August 17, 1962, meeting, the Union complained it had previously agreed to the contract-work clause in belief that the Company's "statement of policy" was made "in good faith" and "would work"; and Crossland charged that the Company "refused to bargain on this matter." Kelbaugh replied, "I cannot offer any change the letter we gave you last year covers our position. This is our basic philosophy." 2. August 19, 1962-August 6, 1963 (strike period) The parties discussed the contract work issue in at least nine meetings during the strike. At their October 3, 1962, meeting, Respondent 's Kelbaugh insisted that the Com- pany had been bargaining in good faith , with the "net result ... to date " that Respondent "will not change [its] position." Crossland stated: In the past the Co. has only notified us that contract work was going on without giving us an opportunity to discuss or bargain on these items .... The mo- tions the Co. has gone through in the past are not suf- ficient .... [W] e want an opportunity to participate in decisions on such things and discuss them. At the October 17 meeting, Crossland argued that the Company "must bargain on contract work, not just give information as you have done in the past." Kelbaugh's response was, "We have bargained, not only this year but in the past. We do not intend to change our position." In a November 30 meeting, the Company read a "statement and proposal " regarding "manpower utiliza- tion" and "manpower requirements ," explaining that as a result of its strike experience (Respondent had operated almost entirely with "staff" or managerial help), it had discovered that it could operate more efficiently by utiliz- ing craft employees to work outside of strict jurisdictional lines and operations personnel to perform incidental craft maintenance work. Respondent accordingly proposed a provision authorizing it to utilize its work force in that manner at the conclusion of the strike. Respondent also indicated that, subject to still "further adjustments" in fu- ture manpower requirements, it intended to reduce its plant forces by 250 refinery and 140 chemical plant em- ployees. To "try to lessen the impact of the necessary reductions," Respondent proposed a "special payments" plan for affected employees (basically retirement pay for men over 50). Of the 390 projected layoffs, 171 (105 at the refinery and 66 at the chemical plant) were to be from operations, where there was no contract-work issue." At their December 27 meeting, the parties discussed the Union's request to minimize impact of the proposed layoffs by interdepartmental (maintenance and opera- tions) transfers of affected employees. Turning to the contract-work issue, the Union again complained of the "ineffective" contract language and of its dissatisfaction with "movement of work from bargaining unit employees to contractors." Kelbaugh again replied that the Com- pany was "not prepared to make any changes in our posi- tion on contract work." The proposed layoffs were thereafter discussed at three further meetings (January 29 and 31 and February 5, 1963). On April 1, 1963, Respondent advised the Union that it was ready to notify 131 employees at the refinery and 95 at the chemical plant of the layoff about which it had told the Union on November 30, and indicated it was 8 Under the contract, unit maintenance employees were entitled to "bump" employees of lower seniority into lower classifications in the same department (engineering field) or another department (operations). 9 As hereafter noted, Respondent laid off 92 chemical plant and 88 refinery employees in 1961; 74 1n the chemical plant and 26 in the refinery in 1962 before the strike; and 94 and 126 during the strike (August 19, 1962, to August 6, 1963) 10 A "turnaround" is a major periodic shutdown of a unit for overhaul or repair. 11 When Crossland asked if Respondent's layoff figures were subject to bargaining, Kelbaugh replied, the "figures we think are proper and right, and cannot be changed." The Union's brief states "This unilateral deci- sion was the basis for the portion of the complaint dealing with layoffs which was withdrawn." (See supra, fn 1.) 1072 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ready to confer with the Union before sending out the notifications. In its reply of April 5, the Union com- plained that "there has been no bargaining on this subject and certainly no impasse has been reached," and that it wanted to meet with Respondent on this matter. At an April 11 meeting, Kelbaugh reviewed in detail the contract-work information previously supplied to the Union. Responding to the Union's proposal that "no bar- gaining unit work will be contracted out which can be per- formed by employees of the Company," Kelbaugh stated the Company's position to be, "We're going to stay with the status quo." When Crossland said , "You have tried to infer that the practice hasn't changed in the last 2 or 3 years," Kelbaugh said, "we haven't changed our posi- tion." At the next meeting (April 12), Respondent furnished information as to maintenance contracts let out in 1962. Respondent again expressed concern about com- petitive conditions and pointed to the technical develop- ments reducing manpower requirements. Acknowledging a "trend and movement ... toward eliminating man- power altogether," Crossland nevertheless pleaded for consideration of the workmen's plight. He reiterated this at the next meeting (April 17): Management will have to recognize the fact that in the oil industry particularly, there have [been] in- creases in staff and decreases in the Bargaining Units. Simply because the Oil Industry is hell-bent on Bargaining Unit reductions and increases in staff doesn't mean we will offer no resistence .... The Co. has failed to recognize the Union's request in any substantial way ... •. The employees have thought of this for some years and they'd rather not go back into the plants until some consideration is shown them. In response to the Union's request, Respondent sub- mitted a statement of its position on outstanding issues on April 23. With regard to the Union's contract-work proposal, Respondent stated: "The Companies are un- willing to make concessions beyond those already con- tained in the articles of agreement and as explained in the letter of September 1, 1961." Among subjects discussed was the comparative manpower reductions and contract- ing out practices at other Shell plants, including Norco, Louisiana, the Company taking the position that "There's nothing unusual about [the] local situation" in Houston. The Union amended its contract-work proposal at the May 23 meeting as follows: Bargaining unit work contracted out without notifica- tion or bargaining shall be reviewed. The Union shall be notified of future contemplated contract work and given an opportunity to evaluate manpower, material and equipment needed. It is not the intent of the Union to restrict or interfere with the bona fide need 12 A Federal Conciliator had entered the negotiations as early as June 27, 1962. 13 As previously noted , at the hearing I granted General Counsel's mo- tion to withdraw all allegations not bearing on the contract -work issue, in- cluding the portion involving the alleged unilateral layoff of unit em- ployees during the strike 1¢ It was agreed that the causes of Respondent 's "announced layoff' during the strike "were the combined effects of accumulated technological of contracting of work as a supplement to plant forces. The Union commented that it is now "unmistakable that we're trying to approach this in a bipartite participation manner." At the next meeting (July 5), the Union com- mented in similar vein that "We've softened this issue to the limit." At the July 17 meeting, the parties discussed manpower and "bumping" procedure. The next two sessions (August 1 and 2, 1963) were at- tended by high officials of Respondent (including its assistant industrial relations director, Moore, from New York), of the Union (the International's general counsel, Rentfro), and of the United States Federal Mediation and Conciliation Service (Director W. E. Simkin, of Washington).12 The parties discussed Respondent's and Conciliator Simkin's strike-settlement proposals. On the contract-work issue, Respondent proposed that the pend- ing unfair labor practice charges be withdrawn "without prejudice." Conciliator Simkin proposed that only the portion of the complaint related dealing with the contract- work issue be retained. On August 6, 1963, the parties accepted the Simkin proposal and the Union agreed to request the Regional Director to dismiss all portions of the charge unrelated to contracting.13 The parties' Articles of Agreement of August 7, 1963, retained section 4.04 in the identical language of past agreements. In addition, a number of letter agreeements were executed dealing with a variety of subjects, includ- ing amalgamation of the valve repairmen into the machin- ists or pipefitter crafts; placing into effect Respondent's November 30, 1962, proposals on "manpower require- ments" and "special payments" substantially as outlined in the strike negotiations; 14 incorporating Respondent's November 30 proposals respecting "manpower utiliza- tion ," "running maintenance" by operators and "in- cidental maintenance work" by the respective crafts; and adding in the contract a new "craft supplementation" clause dealing with work assignments. Except for some six grievances about contracting out claimed unit work and complaint that Respondent had violated the agreement on amalgamation of the valve repair department, nothing eventful transpired in the balance of 1963. 3. 1964-65 (poststrike period) At a March 10, 1964, meeting, Respondent handed the Union a letter stating that since the Company had an ex- cess of 124 employees in the refinery taking "into ac- count their foreseeable work load," in accordance with the notice requirement of the August 9, 1963, letter agreement it was notifying the Union that their reduction in force would be accomplished by October 1. The letter further stated that, in keeping with the letter agreement, Respondent proposed a plan to avoid the layoff by apply- ing the "Special Early Retirement Plan" and "a signifi- cantly liberalized severance payment" plan. The parties change and [Respondent's] estimate of the effects of a more efficient utilization of operating and maintenance personnel." It was further agreed that in the event of future reductions in plant forces "due either to technological change or to more efficient utilization of bargaining unit per- sonnel," the Union would receive 60 days' advance notice prior to the proposed reduction to permit discussion on "possible ways" to avoid or "cushion" the layoffs and to "treat such layoffs in at least as liberal manner as those that already have been announced." SHELL OIL COMPANY discussed the proposed layoff at the next two meetings.15 At the first (March 18 ) meeting, Respondent furnished the Union with requested information on employees eligi- ble for early retirement, junior employees in the refinery, and the amount of in-plant maintenance contract work since August 1963. In response to the Union 's request for the Company 's position regarding future contracting, Respondent replied that it was "obliged to continue" its past "course of contracting ." Company Representative Moore explained the evolutionary increases in the oil in- dustry maintenance contracting since World War II, par- ticularly in the last decade, on the basis of growing con- tractor specialization ; and commented on increasing rivalry between the craft and building trade unions forju- risdiction in this field . Another company representative (Wilson) admitted that there would be "more contracting on the major turnarounds " in the coming year. In the next (March 24) meeting , the parties again discussed Respondent 's proposed layoff. The Union complained that although automation justified some reductions , it did not warrant wholesale layoffs and blamed the reductions largely on substitution of contrac- tors for unit employees. On March 26, 1964 , the parties signed a letter agree- ment on the proposed reductions , agreeing to apply the "Layoff Avoidance Program ," including its special early retirement and severance pay provisions . " On April 1, 1964, the Union wrote Respondent that it still opposed the layoffs , notwithstanding its signature of the March 26 letter agreement. Since none of the parties had given 60-day written notice of desire to change or cancel the August 7, 1963, collective agreement , that agreement was by its terms au- tomatically renewed for an additional year. However, on August 26 , 1964 , the parties agreed to certain amend- ments to the 1963 contract , including its extension 5 The findings as to what transpired at those meetings (as at the crucial 1962-63 meetings ) are based on notes taken by Union President Barnes, a General Counsel witness 16 Union President Barnes testified that because of the early retirement and severance pay features of the agreement , there were no involuntary 1073 through . August 31 , 1966 . On October 13 , 1965, the parties again extended the contract to December 31, 1966. Union President Barnes testified that the reason "that the Union did not bring up the subject of contract work in these [ 1964 and 1965] negotiations" was because "we felt that the only course we had open was to the NLRB." E. Impact of Contracting Out As already noted , Respondent furnished General Counsel with thousands of subpenaed purchase orders and invoices (21 bulky volumes) describing work con- tracted out to named companies between February 9, 1962 (the beginning of the complaint period ), and the last amendment to the complaint (May 3, 1966). Witnesses called by General Counsel identified what they termed as "representative" documents covering claimed unit work. According to General Counsel's tabulations , the sub- penaed documents demonstrate that outside contractors performed at least 306,439 man hours of "maintenance" work between 1962 and 1966 ; and documents not show- ing man hours show $264,795 labor cost or $2,145,177 "fixed price" for all jobs. However, the record contains no comparable statistical data of contractor performance prior to 1962. Several General Counsel's witnesses (unit employees) testifying on this point, gave only generalized estimates of the amount of unit work by contractors before 1962 -usually in terms of percentages of the particular type of work they had observed unit employees , as opposed to contractors, do before and after the August 1962 strike . The record does contain statistical data (supplied by Respondent to the Union in the course of the contract and grievance discussions) permitting some comparison . The following table summarizes such data: layoffs . He further testified that even chemical plant employees (proposed reductions were confined to the refinery) took "advantage of the layoff avoidance program" (i.e., early retirement and severance pay incentives) and left the plant 1074 DECISIONS OF NATIONAL LABOR RELATIONS BOARD In-Plant Maintenance Contract Work Refiner Chemical Plant t.ontractor nours (Estimated) ' ontruers t.ontractor pours t.ontracts Jource (Estimated) 1957 106,288 28 5/12/60 neg. meetg. minutes 1958 84,623 52 ii 1959 73,407 34 " 1960 82,528 48 14,384 7 GC Exh. (69i) 1961 94,028 36 15,364 9 of 1962 1st Q. 14,231 11 5,657 2 GC Exh. 69(x) 2nd Q. 15,370 12 6,957 4 11 3rd Q. 6,817 6 - it 36,418 29 12,614 6 1963 3rd Q. cJ 14,153 2,463 GC Exh. 70(a) 4th Q. 13,986 9,631 to 1964 1st Q. J 7,339 14,800 GC Exh. 35,478 26,894 70(a) a/ To August 20 (i.e., to strike). bJ 2nd and 3rd quarters to August 20. J August 7-September 30. dJ To March 12. In addition, manpower data (General Counsel Exh, 82 and 83) show: Payroll (operations and maintenance employees) Refine Year (Jan. 1) 1957 1958 1959 1960 1961 1962 J 1963 ,f/ 1963 g/ 1964 1965 1966 No. of employees 1877 1886 1841 1776 1731 1576 (1484) (1258) 1098 959 945 Chemical Plant Reductions No. of employees Reductions 1193 2 1212 33 1142 1149 88 1120 92 26 976 74 126 (877) 94 6 (704) 674 hJ 635 626 J January 1 through August 18 (date strike began). August 19, 1962 - August 6, 1963 (strike period). / August 7 - December 31, 1963. Although there were no layoffs, 55 were released at the refinery and 17 at the chemical plant under the special retirement and severance pay programs. f January 1 - April 30. SHELL OIL COMPANY 1075 Other manpower statistics show a numerical break- down of employees in the engineering field (maintenance) and operations departments. Finally, the record contains employment records, showing dates of employee trans- fers with changes in classifications and pay rates (if any), from which General Counsel and the Union would infer that many maintenance employees were "bumped," transferred, and demoted to less desirable or lower-paid positions as a result of increased contracting out of main- tenance unit work. F. Conclusions 1. introduction The General Counsel's case is predicated on the claim that Respondent failed to fulfill its statutory bargaining obligation in the complaint period because it contracted out unit work without prior notification to, and bargaining with, the Union. In subcontracting, as in other mandatory bargaining subjects, "the obligation to bargain is not an obligation to agree." East Bay Union of Machinists (Fibreboard Paper Products) ., N.I.R.B., 322 F.2d 411, 415 (C.A.D.C.), affd. 379 U.S. 203. See also Allied Chemical Corp., 151 NLRB 718, 721-722, enfd. 358 F.2d 234 (C.A_ 4). For purposes of Respondent's motion to dismiss, it will be assumed that Respondent failed to give the Union notice of its decision and inten- tion to contract out unit work. The issue is whether General Counsel established a prima facie showing that Respondent's unilateral conduct, in the circumstances presented, constituted a refusal to bargain within the meaning of Section 8(a)(5). 17 As noted earlier, the findings respecting the negotia- tions and dealings on the contract-work issue are based on documentary evidence-largely minutes of meetings taken by Union President Barnes (General Counsel wit- ness). Viewing the evidence, as it must for purposes of the motion, in the light most favorable to General Coun- sel, I am compelled to conclude that he has failed to make out a prima facie case of refusal to bargain on the part of Respondent. 2. The complaint period February 9, 1962- August 7, 1963 (a) Contending that the Norco case 18 is "virtually identi- cal with the present case on the material and governing facts," Respondent urges that the Norco decision- to the effect that the unilateral subcontracting there was law- ful - is also dispositive here. General Counsel and the Union, on the other hand, perceive significant factual dif- ferences and urge an opposite conclusion. It cannot be gainsaid that the factual settings of the two cases bear strong resemblance-even in the timing of major events. As here, Norco's management had been subcontracting maintenance work for many years. Also, as here , until March 29, 1962, the parties were operating under a 1961 collective agreement, containing a clause to the effect that in the event the employer subcontracts, he shall require the contractor to pay prevailing refinery wages. Until the 1961 negotiations on a new (1962) con- tract, the Norco union (Independent Oil and Chemical Workers Union of Louisiana) Voiced no objection to the employer's practice of unilaterally contracting out occa- sional maintenance work. However, it vigorously con- tested his right to do so, and pressed for restrictive sub- contracting provisions, during the 1961 negotiations. The employer, on the other hand, insisted on full freedom to subcontract unit work. The union struck on August 18, 1962 (same day as the Union here). In the interim, the employer continued to comply with the 1961 contract- work clause. When the strike ended on February 17, 1963, the parties signed a new contract retaining, without material modification, the old clause. In upholding the Employer's contention that both pre-1962 and post-1962 contracts vested in it the unilateral right to subcontract without prior notice to or bargaining with the Norco union, the Board considered four different time spans: (1) the effective period of the 1961 contract up to its termina- tion on March 29, 1962; (2) the interval between expira- tion of that contract and the strike (March 29-August 18, 1962); (3) the strike period (August 18, 1962-February 17, 1963); and (4) the poststrike period. As to (1), the Board held that the "key provision [article XIV] regulating the interests of Employer and Union in the area of subcontracting ... [is] reasonably to be construed as embodying an implicit, yet clear, un- derstanding that ... Respondent had the right to act uni- laterally without prior notice or consultation, so long as it complied with the conditions of the protective wage requirement of that Article." As to (2), the Board held that the employer had the right to maintain its established practice of unilaterally subcontracting during the "hiatus between contracts." As to (3), it held that unilateral sub- contracting, necessitated by a strike, "did not transcend the reasonable measures an employer may take in order to maintain operations in such circumstances." As to (4), the Board found that "the reappearance of article XIV, without material change, in the new contract must reasonably be viewed as a capitulation by the Union to the Respondent's bargaining position and as a reaf- firmance of the contractual understanding implicit in arti- cle XIV, namely, that it gave Respondent the right to continue occasional maintenance subcontracting without prior consultation with the Union." (b) In my view, the Board's rationale and conclusions as to the first three time intervals in Norco also apply to the first three comparable intervals here: (1) February 9 to March 29, 1962-the final weeks governed by the 1961 bargaining contract; (2) March 29 to August 18, 1962-the hiatus period during which the parties con- tinued to apply the contract-work provisions, of the ex- pired 1961 contract; and (3) August 19, 1962, to August 7, 1963-the strike period. As the Union states in its 11 As noted at the beginning of this Decision, General Counsel con- cedes that the subcontracting was economically motivated. The record in- dicates that technological and automation influences of the past decade have accounted for much of the oil industry trend to contract out con- struction and maintenance work This, in turn, has generated Jurisdictional conflicts between industrial unions (representing in-plant employees) and craft or building-trade unions (representing outside contractor employees) over in-plant maintenance and construction work Cf. Labor Law Journal, Vol 14(CCH,July 1963), p 601 etseq. is Shell Oil Company, 149 NLRB 283, involving Respondent's Norco, Louisiana , plant See also the companion case to Norco decided the same day, 149 N LRB 298, presenting substantially the same issues. 1076 DECISIONS OF NATIONAL LABOR RELATIONS BOARD brief, "The Board's decision in the Norco case, which the Respondent relies upon, contained a finding on the con- tracting out clause which is worded in like fashion with the contracting out clause appearing in the collective bar- gaining agreement herein." Both clauses (article XIV in Norco and article IV, section 4.04 in this case) provided that in the event of subcontracting, the contractor shall pay prevailing refinery wages. To be sure, Respondent (in a side letter agreement) also agreed to supply the Union contract-work information, but this is an obligation which the employer in Norco likewise had by operation of law, since a union is entitled to such information in order to enable it to administer its collective agreement. See, e.g., N.L.R.B. v. The Item Co., 220 F.2d 956, 958 (C.A. 5), cert. denied 350 U.S. 905. In addition, Respondent un- dertook to exert its "efforts to hold within reasonable limits" the amount of work sent out of the plants; "so far as practical" to keep the Union "informed ... of any decisions" respecting in-plant work; and "except in unusual circumstances" to give such notification "in ad- vance of the beginning of the work." However, at the same time (and in the same letter agreements) Respond- ent made it clear that these assurances were subject to the understanding that none "would expressly or im- pliedly limit our right to contract work." It is to be noted, moreover, that Respondent agreed to limited union notifi- cation only after it made its decision to contract out the work, not before. The Union relies on the background of the contract- work provisions to support its position that Respondent was not authorized to subcontract unilaterally. It con- trasts the situation here, where the record "is replete with many instances showing the Union's concern and com- plaint on the subject of subcontracting through the years," with that in Norco where, until the most recent 1961 negotiations on a new contract, it was "not disputed that ... the Union voiced no objection to [the] established method of subcontracting." However, the Union overlooks the fact that here it is not acquiescene in, but capitulation to, Respondent's position that com- pels the conclusion that the contract-work provisions vested in Respondent unilateral right to let out unit work."' The undisputed evidence demonstrates that the Union had for years vigorously sought to limit Respond- ent's prerogative to subcontract. In the very negotiations preceding the 1961 collective agreement, Respond- ent successfully resisted several union proposals to ex- tend the restrictions the Union had obtained in earlier years. It rejected proposals designed to minimize the need for outside contractors by requiring Respondent to maintain adequate plant forces, to promote qualified help- ers to mechanics in departments "affected by contrac- tors," and to train "future or potential" mechanics. It turned down other proposals restricting the Company's right to lay off unit employees "so long as any work is being done under contract in the plants," or "while custo- mary maintenance is being contracted out." The parties also discussed the Union's claim of inadequate notice-after the Company "already let that con- tract" - and its concern regarding increased company subcontracting and reductions in plant forces. As in earli- er years, the Union protested that "the contractors are eating us up out there" and that the size of the unit was steadily diminishing through attrition and failure to hire replacements. Respondent steadfastly adhered to its posi- tion that it could not go beyond its previous commitments and the Union ultimately signed the collective agreement recognizing Respondent's right to subcontract, subject to a protective wage clause and certain assurances (includ- ing company notification after decision to subcontract) in letter agreements. In International Shoe Co., 151 NLRB 693, 699, the Board held that "where the parties have as a result of their bargaining entered into a contract which contains a provision dispositive of a particular issue ... the parties are said to have `bargained away' or `abandoned' all posi- tions contrary to their agreement." See also Allied Chemical Corp., supra, 151 NLRB at 721-722; Ador Corp., 150 NLRB 1658, 1660. Here, too, "as a result of their bargaining," the parties executed agreements which are "dispositive" of the contract-work issue. These agree- ments defined the limits of Respondent's obligations and responsibilities in regard to contracting out work. Although there is evidence that over the years the Union had complained-sometimes through formal grievances -that Respondent had failed to comply with contractual provisions and assurances, this is not equivalent to proof that Respondent did in fact violate them in the complaint period up to the strike (February 9-August 18, 1962). At best, the Union's complaints about contractors' past failure to pay prevailing refinery wage rates and company failure to supply required con- tract-work information, were isolated and sporadic and, in any event, were usually satisfactorily settled. As to in- adequate contract-work notification, the thrust of the Union's complaints went not to alleged violations of com- pany assurances concerning notification "in advance of the beginning of the work," but to lack of notification in advance of company decision to subcontract and actual letting of contracts. The fact that in Norco the subcontracting was "occa- sional," whereas here recurrent and extensive, is not determinative. In Norco, the Board found that the "prac- tice of contracting out occasional maintenance work on a unilateral basis ... had "become [the] established em- ployment practice and, as such, a term and condition of employment." 149 NLRB at 287. Here, as in Westinghouse Electric Corp. (Mansfield Plant), 150 NLRB 1574, 1579, it is "recurrent" subcontracting that became the established practice and condition of employ- ment. The subcontracting represented a continuance, not an alteration, of an existing practice. Nor is there proof of a "radical departure" from past contracing out practices in the prestrike period (February 9-August 19, 1962) as claimed by the Union. Respond- ent had been contracting out maintenance, as well as new and major construction work, for years. In the main, General Counsel's witnesses fixed the time of the alleged drastic changes as the beginning of the strike. Total refinery layoffs during January 1-August 18, 1962, were only 26 as compared to 88 in the (entire) preceding year 1961; chemical plant layoffs in the same period were 74 as compared to 92 in 1961. According to data supplied by Respondent to the Union in the negotiations (and relied on by the Union in its brief), contractors worked a total of 36,418 man hours in the refinery in the same period '' Compare the doctrine of "capitulation " which the Board relied on in Norco to support its finding that the employer there was authorized to let out unit work in the poststrike period. SHELL OIL COMPANY 1077 (January 1-August 20, 1962) as compared to 94,028 in 1961 and 82 ,528 in 1960 ; they worked 12,614 man hours in the chemical plant in this pre-1962 strike period as compared to 15,364 in 1961 and 14,384 in 1960.7n any event , the Union can hardly claim that it was unaware of Respondent 's position that the contract-work clause did not bar increased subcontracting and layoffs in view of Respondent 's repeated rejections of union proposals (in the precontract negotiations) to curtail Respondent's "rights" thereon. Cf. Norco, 149 NLRB at 289. Further- more, the record shows that the Union agreed to the 1961 collective agreement after wholesale layoffs that year in the chemical plant.20 Finally , there is no reason to believe that with practi- cally all of its plant forces on strike Respondent 's subcon- tracting during the strike exceeded reasonable limits and business need , any more than in Norco . General Counsel did not adduce any evidence on the nature and amount of the contract work in the strike , having disclaimed that Respondent's strike conduct , even if unilateral and without antecedent consultation , was unlawful.21 The record does show that Respondent laid off employees during the strike, after explaining to the Union that its strike experience demonstrated it could operate more ef- ficiently and less expensively with fewer employees. Although it initially proposed to lay off 390 of its approxi- mately 2,500 unit employees (250 in the refinery and 140 in the chemical plant) it terminated only 220 (126 refinery and 94 chemical plant employees). The situation is com- parable to that in Norco where the employer's prestrike 337 engineeting field force was reduced to 170 (149 NLRB at 292, 297).22 Moreover, it is to be noted that Respondent had negotiated on the implementation of the layoffs (as on general subcontracting) throughout the en- tire strike period; and that in one of the letter agreements (at the end of the strike), the Union acknowledged that the "layoffs were the combined effects of accumulated technological change and the Companies' estimate of the effects of more efficient utilization of operating and main- tenance personnel." I conclude that Respondent fulfilled its statutory obligation in the complaint period February 9-August 18, 1962, when its obligations in regard to contracting-out work were governed by the 1961 bargaining contract and side letter agreements. I further conclude that Respond- ent was under no legal obligation to consult with the Union in regard to contracting out unit work during the strike (August 18, 1962-August 7, 1963). 3. The complaint period August 7, 1963-May 3,1966 While agreeing with the Union's contention that Respondent's unilateral subcontracting after the strike (and signing of the August 7, 1963, collective agreement) is' not governed by Norco, I nonetheless conclude that its poststrike conduct was lawful. As the Union urges, here, unlike Norco, "the reappearance" of the prestrike con- tract-work provisions-in the new 1963 agreement cannot "reasonably be viewed as a capitulation by the Union to the Respondent's bargaining position and as a reaf- firmance of the contractual understanding ... that it gave Respondent the right to continue ... maintenance sub- contracting without prior consultation with the Union" (149 NLRB at 289), since here the Union signed the agreement with the express understanding-commu- nicated to Respondent-that it was "without prejudice" to its right to pursue its position on the contract-work is- sue. See Puerto Rico Telephone Co., 149 NLRB 950, 963-964. In my opinion, dispositive of the issue herein is neither the doctrine of "capitulation" nor of "waiver," but of "good-faith impasse." In this case it was the established contractual procedure-prior to the strike-for Respond- ent to notify and negotiate on contract work after com- pany decision to let out the work and "in advance of the beginning of the work." The Union vigorously sought to change this practice in the strike and prestrike negotia- tions by insisting that Respondent afford it more notice and by imposing on Respondent further subcontracting limitations. The undisputed documentary evidence establishes that the contract-work issue was raised and discussed in 20 bargaining sessions and in correspondence preceding consummation of the August 7, 1963, agreement. Respondent insisted on retaining the existing provisions which it interpreted as giving it the right to unrestricted subcontracting, regardless of impact on the unit and without necessity to consult the Union in advance of decision to subcontract. The Union, on the other hand, was firmly resolved to limit the Company's rights and dis- cretionary practices in this area. At one of the earliest meetings (April 27, 1962), the Union proposed a blanket no-contract work clause banning subcontracting while unit employees were in layoff status. At a later meeting (August 18, 1962), it pressed for another blanket no-con- tract work provision, barring contract work "which can be performed by employees." Expressing discontent with the limited notice requirement of past agreements, the Union also pressed for "an opportunity to participate in decisions on such things and discuss them." Finally, the Union formally proposed (May 3, 1963) that it "shall be notified of future contemplated contract work and given an opportunity to evaluate manpower, material and equipment needed." Respondent's representatives ex- plained the Company's reasons for maintaining its posi- tion against going beyond existing commitments. These included considerations of efficiency and economy, in- dustrywide trend toward, automation, general competitive conditions, dearth of skilled manpower and of special equipment, and reluctance to build up company forces in "peaks" only to lay them off in "valleys." The Company argued that it "must retain" the "unfettered" right and "overriding decision" on subcontracting. It maintained its position in the face of a protracted and costly strike. As the Board has said, the statute does not "obligate" the employer "to yield to a union's demand that a subcon- tract not be let, or that it be let on terms inconsistent with management's business judgement." Town & Country Mfg. Co., 136 NLRB 1022, 1027, ei fd. 316 F,2d 846 (C.A. 5). See also, Allied Chemical Corp., supra, 151 20 Thus, 73 of the 92 layoffs in the chemical plant were made by May 26, 1961, over 3 months before the Union signed the September 7, 1961, letter agreement. However, all 88 layoffs at the refinery took place after September 7 -" Taking a contrary position, the Union offered to prove that Respond- ent had unilaterally contracted out unit work in the strike and that such conduct adversely affected the unit I rejected this offer on the authority of Norco. See also Empire Terminal Warehouse Co , 151 N LRB 1359 22 My factual references to Norco here, and in other instances, are limited to findings set forth in the Board's decision. I deem it unessential to take official notice of the hearing transcript in that case as Respondent requested at the hearing. 308-926 0-70-69 1078 DECISIONS OF NATIONAL LABOR RELATIONS BOARD NLRB at 721-722. Since "the Act does not require final agreement or the grant of concessions, the parties may reach an impasse which does not reflect on the good faith of the bargaining." National Maritime Union ofAmerica, 78 NLRB 971, 981. "Not capitulation, but bona fide ef- fort is the criterion." N.L.R.B. v. Mayer, 196 F.2d 286, 290 (C.A. 5). Nor is "hard bargaining," as such, tan- tamount to a refusal to bargain. See Phillip Carey Manu- facturing Co., 140 NLRB 1103, 1104-05; Proctor and Gamble Manufacturing Company, 160 NLRB 334; Intercontinental Engineering & Mfg. Co., 151 NLRB 1441,1446-47. As I see it, this case involves only "hard bargaining," with each_ side maintaining irreconcilable positions on what it regarded as a crucial issue-from the Employer's point of view an issue touching its managerial prerogative and from the Union's point of view an issue touching the contraction of the bargaining unit. In each case, however, the irreconcilable issue went to the heart of the Em- ployer's method or system of operations. There appears no reason in principle why an employer may not insist on the right to unilateral subcontracting after bargaining on that matter to a good-faith impasse if, as the Supreme Court held in N.L.R.B. v. National Insurance Co. (343 U.S. 395, 408-409, 411-412), he may so insist on a geneal management prerogative clause. See Norco, 149 NLRB at 295-296. Cf. Ador Corp., supra; International Shoe, supra, 151 NLRB at 699. As in other mandatory bargaining subjects, the statute only "compels negotia- tions ... it contains no authority to force an agreement where the parties have reached an impasse." (N.L.R.B. v. United Clay Mines Corp., 219 F.2d 120,126 (C.A. 6).) There still remains the question of the scope of Respondent's poststrike subcontracting. According to the Union, the poststrike period ushered in a "new era" of massive subcontracting to, the detriment of the unit. Respondent, on the other hand, characterizes the Union's claim as a gross exaggeration. Although as noted (supra section E), it is difficult to evaluate the significance of the statistical tabulations on "maintenance" subcontracting relied on by General Counsel, in view of absence of com- parable pre-1962 company experience, I am nevertheless persuaded that the record in its present posture establishes a prima facie showing of expanded company subcontracting since the strike and, also, that such sub- contracting; had a significantly adverse effect on unit em- ployees. Thus, the record shows that since the strike Respondent has farmed out more and more tie-ins, paint- ing,' revisions to existing equipment, and "turn- arounds"- work performed by unit employees before the strike.23 It has also made extensive use of "blanket" type purchase orders in letting the work to its chief con- tractors. Respondent's representatives admitted in negotiation meetings that increased subcontracting was in store, in line with industry automation trends. Moreover, the documentary evidence indicates gradual year-by-year contraction of the bargaining unit. To be sure, precise causal relationship between subcontracting and' unit erosion is difficult to determine. Further, the 22 The finding is based primarily on testimony of General Counsel's witnesses creditedfor purpose of the motion to dismiss 24 See Westinghouse Electric Corporation, 150 NLRB 1574; Allied Chemical Corp, 151 NLRB 718, affd. 358 F.2d 234 (C.A. 4) 25 In Norco, the Board reserved the question "whether or not Respond- reduction in the unit is largely attributable to automation, technological advances, improved techniques and materi- als, as well as to normal attrition. Moreover, the great bulk of the complaint period layoffs were effected during the strike, not thereafter, and, finally, Respondent did not callously ignore impact since it bargained thereon. What- ever the true motivation, the record justifies the inference that Respondent's poststrike contract work had substan- tial impact on unit employees and unit work. Indeed, it would appear that except for its contracting out practice, employees laid off during the strike would in all likelihood have been recalled. In my opinion, the existence of impact is not, however, decisive of the issue herein. Although impact could be a critical factor in determining legality of unilateral subcon- tracting in certain circumstances '24 it is not determinative where, for example, a union, aware of potential impact, waives its right to object to unilateral action. In International Shoe Co., 151 NLRB 693, 698, the Board found that the union "bargained away" or "abandoned" its rights, although the employer's unilateral action resulted in a unit reduction from 700 to 500 employees; and in Ador Corp., 150 NLRB 1658, 1660, the Board reached a similar conclusion respecting unilateral discon- tinuance of operations which resulted in a layoff of all af- fected employees. Similarly, there appears to be no statu- tory bar to unilateral subcontracting where, as here, the union, cognizant of the increasing contracting out activity of the employer, is unable to wrest concessions on minimizing impact after good-faith negotiations to im- passee.25 This is not to say that the employer is absolved of the duty to bargain on the impact itself. He may not ignore the Union's interest in orderly resolution of problems generated by unilateral subcontracting, includ- ing possible layoffs, reassignments, etc. But Respondent discharged it statutory duty in this regard. Thus, it negotiated on the number of employees to be reduced, proposed ways and means to soften the impact, and through joint effort of the Union, put into effect the "Layoff Avoidance Program" of 1964 under which af- fected employees could avail themselves of early retire- ment and obtain appropriate severance pay. In reaching these conclusions, it should be emphasized that this decision is limited to the question of the right of an employer under the circumstances here presented to act unilaterally after bargaining to an impasse on subcon- tracting. An employer does not acquire the right to act unilaterally with respect to all mandatory bargaining sub- jects once he bargains to impasse. For example, the fact that an employer bargains to impasse on the question of furnishing a union with relevant bargaining information does not necessarily deprive the Union of its statutory right to such information and vest in the employer un- restricted freedom of action in this sphere. This decision holds only that in subcontracting- an inherent managerial function-an employer bargaining to good-faith impasse may in certain circumstances retain his right to continue to exercise this managerial prerogative in accordance with the contractual contract-work limitations in effect before the impasse. ent may, in the future, lawfully expand its subcontracting practice without prior notice and consultation with the Union." 149 NLRB at 289-290. But Norco did not involve the right to subcontract after good- faith impasse, the parties having resolved the subcontracting' issue by con- tract 4. Summary SHELL OIL COMPANY 1079 In brief, I find that Respondent fulfilled its statutory bargaining obligation on the issue of contracting out work during the complaint period in that: (1) it operated under, and complied with , a collective agreement concluded (in 1961) after good-faith bargaining, which governed their relations on that matter between February 9 and August 18, 1962; (2) it was not under any duty to notify and bar- gain over individual work contracted out in the strike, August 18, 1962-August 7, 1963; and (3) having bar- gained to a good-faith impasse on the Union's demands for further contract-work restrictions, it was entitled to continue to operate in the poststrike period under -the contract-work limitations in effect before the impasse.26 5. Nature of the strike The allegation in the complaint that Respondent unlaw- fully caused and prolonged the August 18, 1962, strike -'S In view of the findings and conclusions herein, it is unnecessary to pass upon Respondent's alternative ground for dismissal of the complaint, namely, that, at the most, the case against it is predicated on alleged dif- ferences of opinion as to the meaning and application of the contract-work provisions-for which the Union had adequate contract remedies, includ- ing arbitration and court enforcement. Section 5.03 of the governing col- turns on whether or not Respondent's contracting out of work before and during the strike constituted unlawful unilateral conduct. Since I have found that General Counsel failed to make a prima facie showing of such un- lawful conduct, I further find that there is no prima facie showing that the strike was caused or prolonged by un- lawful company conduct. RECOMMENDED ORDER Upon the entire record in this case, I recommend that the complaint herein be dismissed on the ground that General Counsel did not make a prima facie showing (1) that Respondent, in violation of Section 8(a)(5) of the Act, refused to bargain collectively with the Union by unilaterally contracting out work customarily performed by unit employees; and (2) that the strike of August 18, 1962, was caused or prolonged by Respondent's alleged unlawful unilateral conduct. lective agreement provided that in the event the parties "fail to reach an agreement in the settlement of any complaints arising out of the applica- tion or interpretation of this Agreement, the complaint may be settled by arbitration." Cf. Vickers, incorporated, 153 NLRB 561, Cloverleaf Divi- sion of Adams Dairy Co., 147 NLRB 1410, 1414-16; Crescent Bed Co., Inc, 157 NLRB 296. Copy with citationCopy as parenthetical citation