Schrock Cabinet Co.

National Labor Relations Board - Board Decisions

May 30, 2003

339 N.L.R.B. 182 (N.L.R.B. 2003)

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 182
Schrock Cabinet Company, a wholly owned subsidi-
ary of Masterbrand Cabinets, Inc. and United
Steelworkers of America, Local Union No. 5163,
AFL–CIO–CLC. Cases 25–CA–27296–1 and 25–
CA–27378–1
May 30, 2003
DECISION AND ORDER
BY MEMBERS SCHAUMBER, WALSH, AND ACOSTA
On August 14, 2001, Administrative Law Judge Ben-
jamin Schlesinger issued the attached decision. The Re-
spondent filed exceptions and a supporting brief. The
General Counsel filed an answering brief, and the Re-
spondent filed a reply brief. The General Counsel also
filed limited exceptions and a supporting brief.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The Board has considered the decision and the record
in light of the exceptions, limited exceptions, and briefs1
and affirms the judge’s rulings, findings,2 and conclu-
sions and adopts the recommended Order.3
We adopt the judge’s findings that the Respondent vio-
lated Section 8(a)(1) of the Act by Supervisor Gary Gif-
ford’s threats to employees on December 4, 8, or 13, and
22, 2000.4 We also adopt, as explained below, the
judge’s findings that the Respondent violated Section
8(a)(3) and (1) of the Act by the disciplinary action taken
by Gifford against employee Denise Stephenson on
January 3, 2001.5 For the reasons stated by the judge, we
also find the 8(a)(5) violation regarding the Respondent’s
failure to provide the Union with certain information it
requested regarding outside contracts for saw work,
cleaning of restrooms and breakrooms, and painting of
restrooms. 6

1 The Respondent has requested oral argument. The request is denied
as the record, exceptions, and briefs adequately present the issues and
the positions of the parties.
2 The Respondent has excepted to some of the judge’s credibility
findings. The Board’s established policy is not to overrule an adminis-
trative law judge’s credibility resolutions unless the clear preponder-
ance of all the relevant evidence convinces us that they are incorrect.
Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362
(3d Cir. 1951). We have carefully examined the record and find no
basis for reversing the findings.
3 We have modified the judge’s notice in accordance with Ishikawa
Gasket America, Inc., 337 NLRB 175 (2001).
4 Member Acosta finds it unnecessary to pass on the December 4 in-
cident involving Supervisor Gifford and Union Representative Bill
Throop because the finding of an additional threat violation would be
cumulative and would not affect the remedy.
5 There were no exceptions to the judge’s denial of the motion to de-
fer this 8(a)(3) allegation to arbitration.
6 However, we disavow the judge’s statement, which implies that a
company has a duty to ask for a showing of relevance. The burden of
showing relevance in circumstances where the requested information is
The relevant facts involving Stephenson, an assembly
specialist, are as follows. She often left her work area,
without permission, to make personal telephone calls, to
prepare her lunch before her lunchbreak period began,
and to engage in personal talk with coworkers. On a few
occasions in October and November 2000, Gifford coun-
seled Stephenson about her conduct. The judge found
that on none of these occasions did Gifford discipline her
for her unauthorized work breaks, or suggest that his
counseling, if disregarded by Stephenson, would result in
discipline.
On November 30, 2000,7 Gifford sent Stephenson
home early due to lack of work, before she had com-
pleted her scheduled 8-hour shift. On December 4, 2000,

not presumptively relevant rests on the union whether or not a company
requests an explanation of the relevance of the request. Associated
Ready Mixed Concrete, 318 NLRB 318 (1995), enfd. 108 F.3d 1182
(9th Cir. 1997) (when the information sought is not presumptively
relevant, the union must demonstrate the relevance of the requested
information).
Nevertheless, we agree with the judge that the Union in this case has
demonstrated the relevance of the information requested. Specifically,
in its first request for information dated July 19, the Union advised the
Respondent that it was seeking the information regarding the subcon-
tracting of the specified work to “prepare for the possible processing of
. . . grievances.” On July 29, the Union reiterated its prior request,
again noting that the information sought was necessary for its consid-
eration of potential grievances. Moreover, in that correspondence, the
Union specifically designated certain of the subcontracted work as
work “performed [sic] by excluded persons,” a reference to the title of
sec. 3.2.1 of the parties’ collective-bargaining agreement, which pre-
scribed limitations on the Respondent’s ability to assign work to non-
bargaining unit employees. Thereafter, the Union, citing sec. 3.2.1 and
other provisions of the parties’ collective-bargaining agreement, filed
several grievances alleging that the Respondent improperly subcon-
tracted bargaining unit work.
It is well established that “an employer is obligated to provide in-
formation which is relevant to a union’s decision to file or process
grievances.” Beth Abraham Health Services, 332 NLRB 1234 (2000)
(citations omitted). Moreover, an employer is required to provide such
information regardless of the potential merits of any particular griev-
ance. See Shoppers Food Warehouse Corp., 315 NLRB 258, 259
(1994).
As evidenced by the Union’s above-referenced correspondence to
the Respondent in this case, the Union repeatedly advised the Respon-
dent that it requested the information at issue for the purpose of assess-
ing potential grievances pursuant to the parties’ existing collective-
bargaining agreement. Accordingly, the Union satisfied its burden to
demonstrate the relevance of the requested information.
No exceptions were filed to the judge’s finding that the Respondent
did not violate Sec. 8(a)(5) by failing to provide the Union with infor-
mation regarding the amount paid to the subcontractors’ employees or
by its delay in turning over information in response to the Union’s
request for a job description for a maintenance mechanic technician
position. Nor were exceptions filed to the judge’s decision not to order
Respondent to provide information the Union had requested regarding
grievances that had been dropped or settled at the time of the hearing.
7 The judge incorrectly stated in the sixth paragraph of his decision
that Stephenson was sent home early from work on December 1. The
record indicates that this event occurred on November 30.
339 NLRB No. 29
SCHROCK CABINET CO. 183
Throop complained to Gifford on Stephenson’s behalf
that someone else had performed Stephenson’s duties
after she left work on November 30, and therefore she
should not have been sent home early. In response to
this complaint, Gifford told Throop that he could tell
Stephenson to go ahead and file a grievance, but if Gif-
ford tells her to do something in the future and she
doesn’t do it right away, he would write her up.
On either December 8 or 13, 2000, Gifford called
Throop into his office and said:

I am going to tell you right now if you file a grievance
for Denise Stephenson I am going to write her up every
time I catch her doing anything wrong, I am going to
write her up. If I catch her talking to Ray Jones I am
going to write her up. If I catch her on the telephone I
am going to write her up. If I catch her cooking during
working hours I am going to write her up. If I tell her
to do anything at all and she doesn’t do it as soon as I
tell her I am going to write her up.

On December 21, 2000, Gifford attempted to send
Stephenson home early, but she pointed out to him that
another employee with less seniority was still working
and she wanted to stay to perform that person’s work.
Gifford allowed Stephenson to exercise her seniority
rights and remain at work. The next day, December 22,
Gifford held a meeting with employees in which he in-
formed them that when they returned to work after the
holiday break things were going to change and he was
going to play “hardball.” He informed the employees
that if he had to live by the contract he would start en-
forcing the contract more strictly and they would have to
live by the contract too. Gifford said he would make the
employees’ lives miserable, saying “especially you, De-
nise” or “thanks to Denise.”
On January 2, 2001, the first day of work after the
holiday break, the Union filed a grievance alleging that
the Respondent had violated the contract because Gifford
had inappropriately sent Stephenson home early on No-
vember 30 and December 21, and had singled her out
and humiliated her at the group meeting on December
22. The following day, on January 3, Stephenson left her
work area and used Gifford’s telephone without permis-
sion. When Gifford discovered this, he disciplined Ste-
phenson by giving her a verbal “coaching” for taking an
unauthorized break.
The judge found that the General Counsel met his ini-
tial burden under Wright Line,8 of showing that Stephen-

8 251 NLRB 1083 (1980), enfd. 662 F.2d 899 (1st Cir. 1981), cert.
denied 455 U.S. 989 (1982), approved in NLRB v. Transportation
Management Corp., 462 U.S. 393, 399–403 (1983).
son’s protected activity was a substantial or motivating
factor in the disciplinary action taken against her on
January 3 because Gifford had tolerated Stephenson’s
rule violations until she began to engage in protected
activity. The judge then found that the Respondent failed
to meet its Wright Line burden of showing that Stephen-
son would have been disciplined even if she had not en-
gaged in the protected conduct. The judge found that
Gifford’s newly adopted tougher policy and the disci-
pline of Stephenson were directly linked to Stephenson’s
and the Union’s exercise of rights contained in the col-
lective-bargaining agreement. The Respondent excepts
to this finding, arguing, inter alia, that Stephenson had
been previously warned about taking unauthorized
breaks, and the disciplinary action was legitimate given
Stephenson’s disregard for the Company’s work rules.
In La Reina, Inc., 279 NLRB 791 fn. 2 (1986), enfd.
823 F.2d 1552 (9th Cir. 1987), the Board held that an
employer’s stricter enforcement of a work rule 1 day
after a representation election and shortly after the em-
ployees’ organizing activities was retaliatory and vio-
lated Section 8(a)(3) and (1) of the Act. Similarly, in this
case Gifford took disciplinary action against Stephenson
for taking an unauthorized break only 2 workdays after
announcing his new stricter enforcement policy, and the
day after Stephenson filed a grievance regarding Gif-
ford’s actions. Indeed, the timing of Stephenson’s disci-
pline, coming on the heels of Gifford’s unlawful threats
and Stephenson’s filing of a grievance, supports the
judge’s finding that, under Wright Line, Stephenson’s
protected conduct was a substantial or motivating factor
in the disciplinary action taken against her on January 3.
We agree with the judge that, while the Respondent law-
fully could have disciplined Stephenson for taking an
unauthorized break, the Respondent failed to prove that it
actually would have done so absent her protected activ-
ity. Gifford’s statements during the December 22 meet-
ing linked his decision to more strictly enforce the work
rules to Stephenson’s protected activity. Therefore, Re-
spondent has not established an affirmative defense un-
der Wright Line, and we find the 8(a)(3) violation.
Our finding in this regard does not alter or undermine
an employer’s authority to implement or enforce work
rules. See La Reina, 279 NLRB at 791 fn. 2. Nor does it
cast doubt on an employer’s ability to more strictly en-
force its work rules. An employer’s more stringent en-
forcement of its work rules will not constitute a violation
of the Act unless it is a consequence of employee partici-
pation in protected activity. The existence of protected
activity alone, however, does not foreclose an employer
from more strictly enforcing its work rules, even where
the employer previously tolerated infractions of those

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 184
rules. See, e.g., Fire Fighters, 304 NLRB 401, 431–432
(1991) (oral warning to chief shop steward/chief negotia-
tor for violation of more stringently enforced attendance
rule not violative, where employer answered the General
Counsel’s prima facie evidence of discrimination by es-
tablishing that the warning would have been issued even
absent union activity). A violation of the Act will be
found, however, where—as in this case—an employer
more strictly enforces a work rule in response to pro-
tected activity.
ORDER
The National Labor Relations Board adopts the rec-
ommended Order of the administrative law judge and
orders that the Respondent, Schrock Cabinet Company, a
wholly owned subsidiary of Masterbrand Cabinets, Inc.,
Richmond, Indiana, its officers, agents, successors, and
assigns, shall take the action set forth in the Order.
Substitute the attached notice for that of the adminis-
trative law judge.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY THE ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government

The National Labor Relations Board has found that we vio-
lated the National Labor Relations Act and has ordered us to
post and obey this notice.

FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.

WE WILL NOT threaten you with discipline for filing
grievances pursuant to the collective-bargaining agree-
ment with Local Union No. 5163, United Steelworkers of
America, AFL–CIO–CLC (Union).
WE WILL NOT threaten you with more strict enforce-
ment of company policies or the collective-bargaining
agreement in retaliation for our employees’ enforcement
or attempted enforcement of the collective-bargaining
agreement.
WE WILL NOT issue disciplinary actions to our employ-
ees in retaliation for their attempts to enforce the collec-
tive-bargaining agreement with regard to seniority, or for
engaging in other protected concerted activities.
WE WILL NOT refuse to bargain in good faith with the
Union by failing and refusing to provide it with informa-
tion it requests, which information is necessary and rele-
vant to administer the collective-bargaining agreement
between the Union and us.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
guaranteed you by Section 7 of the Act.
WE WILL, within 14 days from the date of the Board’s
Order, remove from our files any reference to the correc-
tive action documentation issued to Denise Stephenson
on January 3, 2001, and WE WILL within 3 days thereafter
notify her in writing that this has been done and that the
reprimand will not be used against her in any way.
WE WILL, within 14 days from the date of this Order,
provide the Union the relevant information it requested
on September 27, 2000, to wit, the number of hours
worked by contractors in 2000 in painting the restrooms
used by bargaining-unit employees.
SCHROCK CABINET COMPANY, A WHOLLY
OWNED SUBSIDIARY OF MASTERBRAND
CABINETS, INC.

Steve Robles, Esq., for the General Counsel.
Mark J. Romaniuk, Esq. and John T.L. Koenig, Esq. (McHale,
Cook & Welch, P.C.), of Indianapolis, Indiana, for Respon-
dent.
William Throop, Union President and Chairman, for the Charg-
ing Party.
DECISION
FINDINGS OF FACT AND CONCLUSIONS OF LAW
BENJAMIN SCHLESINGER, Administrative Law Judge. The
complaint alleges that Respondent Schrock Cabinet Company,
a wholly owned subsidiary of Masterbrand Cabinets, Inc. vio-
lated the Act by disciplining employee Denise Stephenson and
refusing to furnish information requested by Charging Party
United Steel Workers of America, Local Union No. 5163,
AFL–CIO–CLC (Union). Respondent denies that it violated
the Act in any manner.1
Respondent, a corporation with an office and principal place
of business in Richmond, Indiana, is engaged in the manufac-
ture and sale of kitchen and bathroom cabinetry. During the 12
months ending September 30, 2000,2 Respondent purchased
and received goods valued in excess of $50,000 from points
outside Indiana. I conclude that Respondent is an employer
engaged in commerce within the meaning of Section 2(2), (6),
and (7) of the Act and that the Union, which represents about

1 The charge in Case 25–CA–27296–1 was filed on October 19,
2000, and the charge in Case 25–CA–27378–1 was filed on December
28, 2000, and amended on February 28, 2001. The amended consoli-
dated complaint was issued on March 28, 2001. This case was tried in
Indianapolis, Indiana, on June 4 and 5, 2001.
2 All dates are in the year 2000, unless otherwise stated.

SCHROCK CABINET CO. 185
250 of Respondent’s employees and has a collective-bargaining
agreement with Respondent, is a labor organization within the
meaning of Section 2(5) of the Act.
My recitation of the facts involving Stephenson requires an
assessment of the credibility of the witnesses whose testimony
was not always completely consistent and reliable. I have fully
reviewed the entire record and carefully observed the demeanor
of all the witnesses. I have also taken into consideration the
apparent interests of the witnesses; the inherent probabilities in
light of other events; corroboration or the lack of it; and the
consistencies or inconsistencies within the testimony of each
witness and between the testimony of each and that of other
witnesses with similar apparent interests. Testimony in contra-
diction to that upon which my factual findings are based has
been carefully considered but discredited. See generally NLRB
v. Walton Mfg. Co., 369 U.S. 404, 408 (1962).
My findings are based in part on the admissions contained in
the precomplaint investigatory affidavit that team leader Gary
Gifford, Stephenson’s immediate supervisor, gave to the Re-
gional Office, portions of which he attempted to avoid or side-
step at the trial, as well as his testimony at the hearing, in which
he demonstrated his frustration at and irritation with the fact
that he had permitted Stephenson to break Respondent’s rules,
without disciplining her, and, instead of her being grateful for
his forbearance, she sought to hold him fully accountable for
any small violation of the contract that he may have committed.
And so he decided to change his way of dealing with her, as
well as the rest of the employees. No longer would he be “Mr.
Nice Guy.” Instead, if Stephenson chose to enforce the agree-
ment against him for any violation, he would enforce the rules
of the contract against her.
Despite the fact that there were two authorized 10-minute
breaks, in addition to a half-hour lunch period, that employees
could take during their workday, Stephenson freely admitted
being away from her work area to make telephone calls, to
prepare lunch before the beginning of the lunch period, and to
visit and talk to friends. This conduct seems to have been gen-
erally tolerated, as others engaged in it, too; but Gifford was not
always completely tolerant. There were occasions in October
and November when he counseled Stephenson about her con-
duct. Stephenson recalled being reprimanded once or twice
about being out of her work area and being told to remain by a
steel pole when she had completed her job and had nothing to
do. Larry Sandlin, her union steward, recalled two conversa-
tions about Stephenson heating food in the microwave and, in
the second conversation, talking with her friend, Ray Jones,
with Gifford cautioning that she had to stop it. On none of
these occasions did Gifford discipline her or suggest that his
counseling, if disregarded, would result in discipline.
On December 1, Gifford sent Stephenson home early and as-
signed another employee with less seniority to perform work
that Stephenson believed she should have been assigned. On
December 4, Throop complained to Gifford:

I asked Mr. Gifford why he had sent Denise home early when
she still had work left to do and he said she didn’t really have
that much work to do. And I said well it doesn’t really matter
how much work she had to do it was that it was her job and
she should have been the one doing it.
And I told him it was a violation of—he was in violation
of the contract. And he said well it was only an hour and if an
hours pay it means it is worth her getting wrote up over it well
tell her to go ahead and file a grievance but he said if I tell her
to do something and she hesitates I will write her up.

Gifford’s response violated Section 8(a)(1) of the Act. He
had previously ignored the fact that Stephenson had left work
early, but now that the Union threatened the filing of a griev-
ance, patently protected and concerted activity, Gifford coun-
tered with the threat to write her up in return for her exercise of
Section 7 rights.
On December 8 or 13, Gifford called Throop into his office.
Gifford said that he had just finished talking with Kathy Smith,
Respondent’s human resources manager, and again threatened
Stephenson:

I am going to tell you right now if you file a grievance for
Denise Stephenson I am going to write her up every time I
catch her doing anything wrong, I am going to write her up.
If I catch her talking to Ray Jones I am going to write her up.
If I catch her on the telephone I am going to write her up. If I
catch her cooking during working hours I am going to write
her up. If I tell her to do anything at all and she doesn’t do it
as soon as I tell her I am going to write her up.

Once again, Gifford violated Section 8(a)(1) of the Act, be-
cause he threatened stricter discipline and enforcement of Re-
spondent’s rules simply because she had threatened to file a
grievance. Indeed, both in his testimony and in his investiga-
tory affidavit, he admitted telling the Union that Stephenson
was free to file a grievance; but, if she did, he would have no
recourse other than to follow the steps that he was supposed to
take, steps that he was not going to take had Stephenson not
complained, and that was to administer discipline to her. There
was “no need for a grievance,” and concomitantly, “no need for
her to get written up.” Filing a grievance or assertion of a con-
tractual right is a protected activity, and threatening an em-
ployee, through the Union, with stricter enforcement of Re-
spondent’s rules if a grievance is filed violates the Act.
On December 21, Gifford sent Stephenson home early, but
she replied that Tammy Clouse, an employee with less senior-
ity, was still working; and Stephenson wanted to remain at
work and perform the work. Gifford allowed Stephenson to
exercise her seniority rights, but appeared aggravated in doing
so, saying “well I guess you will get to stay and work anyhow,
won’t you?” The following day, he called a meeting of the
employees. What he said was narrated by five different people,
including Gifford, and none of them recalled the same content.
But three, Stephenson, Sandlin, and employee Doug Ogden,
recalled that Gifford made specific reference to Stephenson by
her first name, two blaming her for what was his message: that
what had happened regarding Stephenson was not going to
happen again. The essence of his speech was that after the first
of the year (for the employees were about to leave for yearend
vacation) things were going to change, Gifford was going to
play “hardball.” If he had to live by the contract, the employ-
ees would, too. He would make their lives miserable, “espe-

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 186
cially you, Denise” or “thanks to Denise.” All this was due to
Stephenson’s assertion of a perceived contractual right the day
before, if not the Union’s prior assertions of Stephenson’s con-
tractual rights and the Union’s stated intent to file grievances,
all of which were protected. Gifford, on the other hand, was
going to take a different attitude because of those protected
activities, and his threats to do so again violated Section 8(a)(1)
of the Act.3
In fact, after Christmas break, he began to enforce his stricter
policy, but not before the Union filed a grievance on January 2,
2001, stating:

Denise was sent home several times in which she did
not get her 8-hour work in on these dates 11-30-00 and 12-
21-00. The Union feels that this was because she was be-
ing herrast [sic] by her team leader. In which at a group
meeting on 12-22-00 she was singled out and was humi-
lated [sic] in front of all other employees.

The settlement that Throop requested was: “To be paid all
hours due her and to be treated with respect and dignity. Be
made whole in all ways.”
Thus, when, on January 3, 2001, Stephenson left her work
area and used Gifford’s telephone without permission, Gifford
issued her a “corrective action documentation,” reflecting a
verbal coaching, the first step in Respondent’s progressive dis-
ciplinary policy. I find that the General Counsel has estab-
lished a prima facie 8(a)(3) case under Wright Line, 251 NLRB
1083 (1980), enfd. 662 F.2d 899 (1st Cir. 1981), cert. denied
455 U.S. 989 (1982); approved in NLRB v. Transportation
Management Corp., 462 U.S. 393 (1983); Naomi Knitting
Plant, 328 NLRB 1279, 1281 (1999); Manno Electric, 321
NLRB 278, 280 fn. 12 (1996). In the face of a history of tolera-
tion of Stephenson’s violations of minor rules, once she and the
Union on her behalf began to engage in protected activities, and
when the Union filed the grievance that it had threatened to file,
Gifford’s attitude turned to one of retaliation, not only against
Stephenson but against all the employees. Stephenson gave
him an opportunity to use his newly found “hardball” first.
Gifford testified that he was unaware that the Union had filed
its grievance the day before, but I find that improbable. Gifford

3 Gifford admitted the essence of this violation: he told the employ-
ees that recent events had made it clear that providing employees some
discretion, in fact flexibility, was apparently counterproductive; that
they were taking advantage of his informal management approach
unless it did not directly benefit their individual situation; if it did not
directly benefit their individual situations, the employees wanted to
strictly and technically interpret the collective-bargaining agreement;
and that every minor incident resulted in threats and formal grievances
rather than cooperation and informal resolution. He would now do the
same. That would mean a reduced leniency on his part with employees
who failed to complete their duties or otherwise failed to meet the
standards expressed in the contract and company policies. That was
exactly what he wished to impart:
The reason for holding that meeting was it had—basically
over the period of four to five months it seemed like every time I
tried to be nice or do something that wasn’t getting any of the
employees in trouble they would come back and hold my feet to
the fire to the letter of the law so to speak, and it needed to come
to a screeching halt.
testified that he was aware that Stephenson wanted to file a
grievance against him, so he consulted with Plant Manager Dan
Colley before giving her a warning because he “did not want
her to think that [he] was doing this in retaliation of her filing a
grievance.”
The only question that remains is whether Respondent has
proved under Wright Line that, absent the Union’s and Ste-
phenson’s protected activities in filing and threatening to file
grievances and insisting on compliance with the collective-
bargaining agreement, Gifford would still have disciplined
Stephenson. I find that Respondent has failed to make that
showing, despite the fact that there was ample evidence that
Stephenson had little regard for the Respondent’s rules. Every-
thing that Gifford did was directly linked to Stephenson’s and
the Union’s exercise of rights contained in the collective-
bargaining agreement, and for no other reason. In fact, Gifford
identified Stephenson at the December 22 meeting as the per-
son responsible for his newly adopted tougher policy.
Although there might have been justification for the disci-
pline not only after the Christmas break but also before, Re-
spondent did not prove that Gifford would have finally aban-
doned his policy of toleration of employees’ failures. Respon-
dent’s defense that it had an established policy of looking out
for employees taking unauthorized breaks is meaningless in
light of Gifford’s consistent disregard of Stephenson’s failings,
at least to the extent of formally disciplining an employee.
Respondent’s attempt to show that it has treated two other em-
ployees in the same manner as Stephenson are distinguishable.
If one employee was disciplined for taking an unauthorized
break—and the record of his discipline was not introduced in
evidence—it apparently was more important to Gifford that the
employee was smoking. As Gifford explained, “Nowhere in
the plant are you authorized to smoke and at the time it was not
during his break, he had gone to the restroom presumably and
he wasn’t using the restroom he was standing off in the corner
of the restroom smoking a cigarette.” With respect to the other
employee, he was disciplined after Gifford had changed his
policy as a result of the Union’s and Stephenson’s protected
activities. I thus conclude that Respondent violated Section
8(a)(3) and (1) of the Act by disciplining Stephenson.
In doing so, I deny Respondent’s motion to defer to arbitra-
tion the unfair labor practice allegations concerning Stephenson
pursuant to Dubo Mfg. Corp., 142 NLRB 431 (1963). Mike
Schmitt, the senior director of labor and employee relations for
Respondent’s parent corporation, understood the second part of
the grievance to involve the fact that Gifford had singled Ste-
phenson out in a meeting that he held with all of his employees
and that was inappropriate. Schmitt denied the grievance be-
cause “It indicated that she wasn’t singled out, she had volun-
teered during the meeting that he was talking about her.” I read
the grievance in the same way. The other part of the grievance
alleges Respondent’s failure to give Stephenson 8 hours of
work. Neither part of the grievance concerns what is at issue in
this unfair labor practice proceeding, including Gifford’s earlier
unlawful conduct; and the entire grievance seeks relief that is
not sought in this proceeding. Accordingly, the arbitration
proceeding will not resolve any of the disputes raised by the
unfair labor practice complaint.

SCHROCK CABINET CO. 187
The remaining allegations concern Respondent’s failure to
provide to the Union information that, the complaint alleges,
was arguably necessary and relevant to the Union’s function as
collective-bargaining agent for the unit employees. On July 19,
Throop requested that Respondent supply “information to pre-
pare for the possible processing of two grievances.” Regarding
the first, he wanted a list of each occasion that Respondent
subcontracted saw work, such as the sawing of plywood drawer
bottoms, since January 1; the names of each contractor that
performed bargaining unit work since January 1; and copies of
all correspondence and contracts between Respondent and
those contractors. Regarding the second, he wanted copies of
all correspondence and contracts between Respondent and J&J
Janitorial Services. Those related to the subcontracting of the
cleaning of Respondent’s restrooms and breakrooms. Throop
asked that the material be provided by July 25 and added that if
Respondent refused to turn over any of the material or if any
material was unavailable Respondent should provide the re-
maining items as soon as possible.
On July 24, Ray Mooney, then Respondent’s human re-
sources manager, replied that he had received Throop’s July 19
request and was “preparing an appropriate response.” On July
28, Mooney responded to the Union’s demand for information:
(1) “The Company is presently utilizing a contractor to provide
professional cleaning of restrooms and breakrooms as well as
office areas” and (2) “The Company periodically utilized a
contractor to cut drawer bottoms when plant capacity has been
exceeded or there have been other production problems.” On
July 29, Throop replied:

On July 19, 2000, I sent you a letter asking for specific infor-
mation concerning subcontracting bargaining work by the
Company, Your letter dated July 28, 2000 never answered
that request in any capacity, are you refusing the Union’s re-
quest? If you refuse to answer this question it will be my un-
derstanding that your answer is yes.

On the same day, Throop sent yet another letter asking for
the following information to prepare for the cleaning and saw
work subcontracting grievances, which Throop referred to as
“work preformed [sic] by excluded persons”: (1) The amount of
all hours paid to contractors; (2) the hourly or contractual
wages paid to the contractors; and (3) the dates on which the
work was performed. Although Throop received no answer
from Respondent, on August 2, he filed a grievance complain-
ing that Respondent contracted out bargaining unit work, the
cleaning of the restrooms and breakrooms, and asked as relief
that Respondent pay all lost hourly rate pay and make the Un-
ion whole, relying on sections 4.1.1 and 3.2.1 (as well as “all
others that apply”) of the collective-bargaining agreement.
Throop filed yet another grievance on August 21, this time
complaining that Respondent had used outside contractors to
paint the restrooms used by unit employees. The grievance
relied on section 3.2.1 (as well as “all others that apply”) and
requested that Respondent make the Union “whole in all ways.”
The Union also filed another demand for information. When
the Union failed to obtain relief at the first step of its grievance
procedure, Throop wrote to Kathy Smith on September 27 to
obtain for a step-2 grievance discussion information regarding
the hours worked by and hourly wage paid to the contractors
hired to paint the restrooms. Smith denied the request on Octo-
ber 2:

[F]or the reason that the information requested is not relevant
to the processing of the grievance. Specifically, it is undis-
puted that the company retained an outside contractor to paint
the restrooms. The Union contends in its grievance that the
use of an outside contractor violates the terms and conditions
of the CBA. Information concerning the number of hours
worked by the contractor and the contractor’s rate of pay are
not relevant or necessary to the processing of this grievance.
The information the Union has requested pertains to the issue
of damages in the event there is a determination that the com-
pany violated the CBA. If the Union is able to successfully
establish that the company violated the CBA, the company
will agree to provide information in its possession relevant to
the Union’s request for the purposes of remedying the alleged
violation.

Respondent contends, perhaps correctly, that the collective-
bargaining agreement does not prohibit subcontracting; that
work had been subcontracted for years; and that there was a
special need to subcontract the work at issue, because the con-
tract limited overtime and the hiring of temporary employees.
Throop, while admitting that the contract did not prohibit sub-
contracting, testified that Respondent never subcontracted work
which the employees were capable of performing or had the
necessary machinery to perform. Inherent in its grievances was
the claim that the subcontracting of work was depriving the
employees of their employment standards and opportunities for
employment by Respondent. The Union also relied on a sec-
tion of the agreement entitled “Work by Excluded Persons,”
that provided that Respondent’s intention is not to assign jobs
covered by the agreement to nonbargaining unit employees
except in five certain situations, one of which is “[e]mergencies
(defined as serious unforeseen circumstances which could ma-
terially affect plant operations).” That section adds that, if
there is a violation of the agreement, and the employee (pre-
sumably the one who lost work) can reasonably be identified,
Respondent shall pay that employee a minimum of 2 hours’ pay
or the actual amount of time lost at regular straight time paid.
Respondent contends that this provision was intended solely to
prohibit members of supervision and management from per-
forming bargaining unit work.
Either of the parties to the agreement may be correct. How-
ever, whether there are violations of the contract is not what
this proceeding is about and not what the Act is concerned
with. Southeastern Brush Co., 306 NLRB 884, 884 fn. 1
(1992). The proceeding is about the Union’s right to obtain
information to aid it in the grievance procedure, which Mooney
acknowledged “was the way to resolve whatever differences we
might have had.” Bethlehem Steel Corp., 197 NLRB 837
(1972). Once the Union has the right to utilize the grievance
machinery, including arbitration, it has the right under the Act
to obtain information about its complaint. The Board wrote in
Shoppers Food Warehouse, 315 NLRB 258, 259 (1994):

[I]t is well settled that an employer, on request, must provide a
union with information that is relevant to its carrying out its

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 188
statutory duties and responsibilities in representing employ-
ees. NLRB v. Acme Industrial Co., 385 U.S. 432 (1967). This
duty to provide information includes information relevant to
contract administration and negotiations. Barnard Engineer-
ing Co., 282 NLRB 617, 619 (1987); and Leland Stanford
Junior University, 262 NLRB 136, 139 (1982), enfd. 715 F.2d
473 (9th Cir. 1983).

It need not be shown that the information, if given, would aid
the requesting party in advocating its grievance. It may be
relevant for the purpose of giving that party information which
would dissuade it from wasting its time and money in going
forward with a grievance that would not be successful. NLRB
v. Acme Industrial Co., 385 U.S. at 437.
The standard of relevancy is very broad when the informa-
tion sought concerns the terms and conditions of employment
within the bargaining unit. A party need not normally show
specifically the relevance of what it demands. Rather, rele-
vancy is presumed because the information goes to the core of
the employer-employee relationship. The burden thus falls
upon the employer to prove a lack of relevance. San Diego
Newspaper Guild Local 95 v. NLRB, 548 F.2d 863, 867 (9th
Cir. 1977). However, the Board has held that information re-
garding subcontractors is not presumptively relevant. Sunrise
Health & Rehabilitation Center, 332 NLRB 1234 fn. 1 (2000).
The Union must therefore demonstrate the relevance of the
information it seeks. Allison Corp., 330 NLRB 1363, 1367
(2000).
Much of the information could be used either to prove the al-
leged violation or the appropriate relief. The contracts involv-
ing the cleaning of the restrooms and breakrooms, requested in
Throop’s July 19 letter, would show what services were being
subcontracted. The correspondence would supplement the
dates that the services were to be performed. Similarly,
Throop’s July 29 request for the dates of the work and the
hours paid for are relevant to show what hours of work bargain-
ing unit employees were being deprived of, not only for the
purpose of liability but also for the computation of the relief
that might be granted. However, the Union did not prove the
relevancy of its request for the amounts paid to the contractors.
Either the work was done in violation of the contract or not.
Whether Respondent paid more or less to its contractors is ir-
relevant to its liability for a breach of the agreement or to the
consideration of the appropriate remedy. Southwestern Bell
Telephone Co., 173 NLRB 172 (1968). To the same effect, the
Union’s demand for the hours worked painting the restrooms
are relevant, but irrelevant regarding the hourly wages paid to
the subcontractors’ employees.
Throop ultimately determined not to file a grievance regard-
ing the saw work. His decision did not relieve Respondent of
its responsibility to supply information that might have been
helpful to the Union in deciding whether or not to file a griev-
ance. I thus find that Respondent should have produced the
same material that it was requested to produce in connection
with the cleaning dispute, with the addition of the identity of
the subcontractors and the dates that the subcontracting was
performed, as requested in Throop’s July 19 letter.
Respondent contends that the Union never supplied informa-
tion about why the demands for information were relevant.
However, Respondent never asked. Furthermore, Mooney’s
July 28 response demonstrated that he was acutely aware of
what Throop was complaining about, the subcontracting, as to
which he denied that Respondent did anything wrong. Finally,
even if that were not so, the actual grievances filed by Throop,
showing his reliance on the specific provision of section 3.2.1
of the collective-bargaining agreement, as well as Throop’s
requested relief, made clear the relevancy of his request. So did
Throop’s July 29 letter, in which he referred to work performed
by “excluded persons,” a specific reference to section 3, article
3 of the agreement. Finally, the communications between
Throop and Respondent, as well as Throop’s discussions with
Respondent’s representatives, would have “apprised reasonably
perceptive persons as to the relationship between the grievances
and the requests for information.” Ohio Power Co., 216 NLRB
987, 995 (1975), enfd. 531 F.2d 131 (6th Cir. 1976); Beth
Abraham Health Services, 332 NLRB 1234 at 1234 (2000).4
Mooney contended that he did not respond to the demand on
July 29 for three reasons, none of which are valid. The first
was that he had made an assessment that Respondent had the
right to subcontract. That, however, was a matter for the arbi-
trator to decide. Second, he contended that Respondent had not
engaged in subterfuge and that he acknowledged that Respon-
dent had engaged in subcontracting. His admission, however,
does little to supply the Union with the proof that it would need
before an arbitrator to define the nature of the problem and the
scope of the relief. Mooney’s third reason was that the Union
had often asked for information before and later abandoned its
request. Respondent did nothing to prove that contention,
which I find unsupported.
Respondent contends that the Union somehow abandoned its
demand by not renewing it. I find that contention unsupported
as a matter of fact and law. Once the demand was made, it was
Respondent’s obligation to reply to it appropriately by supply-
ing relevant information. The Union’s initial letters established
Respondent’s duty. The Union had no obligation to renew its
demand, once Respondent failed to supply the material. Re-
spondent also contends that, at least as to the saw grievance, it
did not violate the Act because Throop did not pursue the
grievance. However, the right of the Union to the information
it requested must be determined by the situation which existed
at the time the request was made. Mary Thompson Hospital,
296 NLRB 1245, 1250 (1989), enfd. 943 F.2d 741 (7th Cir.
1991). Finally, Respondent contends that the Union is not enti-
tled to such documents until the arbitrator decides whether
there is a breach of the agreement; and that, assuming that the
arbitrator holds against the Union, then there is no need for
documents to prove damages. The short answer is that most
arbitration hearings are not bifurcated in the way that Respon-
dent suggests. One hearing is held, during which all the issues,
including liability and relief, are contested. The Union is enti-

4 I do not credit Throop’s testimony that he also wanted the informa-
tion for the purposes of upcoming contract negotiations. Although that
might have further justified his request, he did and said nothing to
support this reason.

SCHROCK CABINET CO. 189
tled to prepare for those hearings. Accordingly, to the extent
that I have found the Union’s demands relevant, I conclude that
Respondent violated Section 8(a)(5) and (1) of the Act by fail-
ing to produce the requested information.
On September 28, Throop, at least so he testified, pursued
another line of inquiry. He requested that Respondent supply
him, “to prepare for the processing of a possible grievance,” the
“[j]ob description of Maintenance Mechanic Technician includ-
ing all necessary qualifications.” Smith denied receiving
Throop’s letter or ever even seeing it, although she received a
request from Throop for another job description, the dovetail
machine operator, in early December and replied on December
11 by advising that Respondent had previously given the Union
committee a job description binder with the job descriptions in
it and asked that Throop contact committee members to get the
binder. She also advised him that, if he was not able to locate
the binder, to let her know. No Union representative, particu-
larly Ogden, the former unit president, denied that the binder
existed.
In the meantime, on December 7, Throop, referring to his
September 28 letter and stating that he and Ogden had made
oral requests for the information, renewed his request for the
maintenance mechanic technician job description. Throop’s
request for the job description was erroneous. There was no
such position. There were two positions provided for in the
collective-bargaining agreement: a maintenance mechanic and
a maintenance technician. Throop combined the two jobs into
one. Late in December, Smith gave Throop a copy of the de-
scription of maintenance mechanic. Throop did not look at
what she gave him for a number of days; and, when he did, he
realized that he had not been given what he thought he had
asked for. So, several weeks later, Throop brought it back and
told Smith that she had given him the wrong description and
that he was actually asking for the maintenance technician de-
scription. Strangely, Smith did not tell him then that, because
Respondent did not employ an employee in that job at the
Richmond facility, although it apparently did at its other facili-
ties, a description had never been prepared and that she would
have to prepare one. On February 20, 2001, Smith forwarded
to Throop the job description for the job of maintenance techni-
cian, noting that Respondent employed no one in that position.
She reiterated that fact in her testimony and added that the de-
scription had just been prepared, in answer to Throop’s request,
and forwarded to him as soon as it had been approved by Re-
spondent’s parent corporation.
The General Counsel complains that Smith never replied to
Throop’s first letter, but I believe Smith’s denial that she re-
ceived it. As much as Respondent may not have cooperated
fully in supplying the information sought by the Union, at least
it generally replied and did not wholly ignore Throop’s re-
quests. Thus, it replied in a timely manner to Throop’s requests
for the job classifications of dovetail machine operator and,
later, in January 2001, material specialist. Because Throop
testified that he delivered some of his requests by leaving them
on desks, it is possible that this particular request simply was
mislaid or mishandled and never came to Smith’s attention. I
discredit his testimony that he and Ogden discussed the request
with Smith several times after the initial demand was made.
First, Ogden never corroborated that testimony. Second, had
there been such a discussion, surely someone would have
caught Throop’s error, asking for the description of a job that
did not exist.
From the time that Throop discovered that Smith had not
given him the job description that he thought that he had asked
for and so told Smith, it took Respondent about 5 weeks to
answer his request. In light of the explanation that Respondent
had not even prepared such a job description and had to do so, I
cannot find in these circumstances that the delay was unreason-
able and that its actions constituted an unfair labor practice. I
will dismiss this allegation. In doing so, I will not dismiss it for
one of the reasons proposed by Respondent in its brief, that all
the information requests should be deferred to the grievance
and arbitration process, for which Respondent offers no legal
authority for this proposition, which seemingly ignores the
statutory basis for the violations found. American Standard,
203 NLRB 1132 (1973). Furthermore, the Board has long held,
“the existence of an arbitration proceeding does not relieve a
party from its duty to furnish relevant information requested by
the other party.” Teamsters Local 921 (San Francisco News-
paper Agency), 309 NLRB 901 at 901 (1992).
REMEDY
Having found that the Respondent has engaged in certain un-
fair labor practices, I find that it must be ordered to cease and
desist and to take certain affirmative action designed to effectu-
ate the policies of the Act. Specifically, Respondent shall re-
move all references to its oral warning of Stephenson from her
personnel file and notify Stephenson that that has been done.
Respondent shall deliver to the Union the relevant documents
that Throop requested in his letter regarding the painting of the
restrooms grievance. I shall not order similar relief regarding
any of the other material that Throop requested. The saw
grievance was dropped and the cleaning of the restrooms griev-
ance was settled. The documents sought by the Union had
relevance only because Throop wished to pursue certain griev-
ances. Those grievances are no longer extant. The documents
have lost their relevance. Toyota of Berkeley, 306 NLRB 893,
896, 920–921 (1992); Westinghouse Electric Corp., 304 NLRB
704 fn. 1, 709–710 (1991); New Jersey Bell Telephone, 289
NLRB 318, 335 (1988), enfd. mem. 872 F.2d 413 (3d Cir.
1989).
On these findings of fact and conclusions of law and on the
entire record, I issue the following recommended5
ORDER
The Respondent, Schrock Cabinet Company, a wholly
owned subsidiary of Masterbrand Cabinets, Inc., Richmond,
Indiana, its officers, agents, successors, and assigns, shall
1. Cease and desist from
(a) Threatening its employees with discipline for filing
grievances pursuant to the collective-bargaining agreement

5 If no exceptions are filed as provided by Sec. 102.46 of the Board’s
Rules and Regulations, the findings, conclusions, and recommended
Order shall, as provided in Sec. 102.48 of the Rules, be adopted by the
Board and all objections to them shall be deemed waived for all pur-
poses.

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD 190
with Local Union No. 5163, United Steelworkers of America,
AFL–CIO–CLC.
(b) Threatening its employees with more strict enforcement
of company policies or the collective-bargaining agreement in
retaliation for its employees’ enforcement or attempted en-
forcement of the collective-bargaining agreement.
(c) Issuing disciplinary actions to its employees in retaliation
for their attempts to enforce the collective-bargaining agree-
ment with regard to seniority, or for engaging in other protected
concerted activities.
(d) Refusing to bargain in good faith with the Union by fail-
ing and refusing to provide it with information it requests,
which information is necessary and relevant to administer the
collective-bargaining agreement between Respondent and the
Union.
(e) In any like or related manner interfering with, restraining,
or coercing its employees in the exercise of the rights guaran-
teed them by Section 7 of the Act.
2. Take the following affirmative action necessary to effec-
tuate the policies of the Act.
(a) Within 14 days from the date of this Order, remove from
its files any reference to the corrective action documentation
issued to Denise Stevenson on January 3, 2001, and within 3
days thereafter notify her in writing that this has been done and
that the reprimand will not be used against her in any way.
(b) Within 14 days of this Order, provide to the Union the
relevant information it requested on September 27, 2000, to
wit, the number of hours worked by contractors in 2000 in
painting the restrooms used by bargaining unit employees.
(c) Within 14 days after service by the Region, post at its fa-
cility in Richmond, Indiana, copies of the attached notice
marked “Appendix.”6 Copies of the notice, on forms provided
by the Regional Director for Region 25, after being signed by
Respondent’s authorized representative, shall be posted by
Respondent immediately upon receipt and maintained for 60
consecutive days in conspicuous places including all places
where notices to employees are customarily posted. Reason-
able steps shall be taken by Respondent to ensure that the no-
tices are not altered, defaced, or covered by any other material.
In the event that, during the pendency of these proceedings,
Respondent has gone out of business or closed the facility in-
volved in these proceedings, Respondent shall duplicate and
mail, at its own expense, a copy of the notice to all current em-
ployees and former employees employed by Respondent at any
time since July 28, 2000.
(d) Within 21 days after service by the Region, file with the
Regional Director a sworn certification of a responsible official
on a form provided by the Region attesting to the steps that
Respondent has taken to comply.
IT IS FURTHER ORDERED that the complaint is dismissed inso-
far as it alleges violations of the Act not specifically found.

6 If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading “Posted by Order of the Na-
tional Labor Relations Board” shall read “Posted Pursuant to a Judg-
ment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.”