Mid-State Distributing Co., Inc.Download PDFNational Labor Relations Board - Board DecisionsOct 24, 1985276 N.L.R.B. 1511 (N.L.R.B. 1985) Copy Citation MID-STATE DISTRIBUTING CO. Mid-State Distributing Co., Inc. and Teamsters Local 651, affiliated with the International Brotherhood of Teamsters , Chauffeurs, Ware- housemen and Helpers of America. Cases 9- CA-19188, 9-CA-19452, 9-CA-19492-1, and 9-RC-14210 24 October 1985 DECISION AND ORDER B CHAIRMAN DOTSON AND MEMBERS JOHANSEN AND BABSON On 16 April 1985 Administrative Law Judge Robert G. Romano issued the attached decision. The Respondent filed exceptions and a supporting brief. The National Labor Relations Board has delegat- ed its authority in this proceeding to a three- member panel. The Board has considered the decision and record in light of the exceptions and brief and has decided to affirm the judge's rulings, findings, i and conclusions and to adopt the recommended Order.2 ORDER The National Labor Relations Board adopts the recommended Order of the administrative law judge and orders that the Respondent, Mid-State Distributing Co., Inc., Lexington, Kentucky, its of- i The Respondent has excepted to some of the judge's credibility find- ings. The Board's established policy is not to overrule an administrative law judge's credibility resolutions unless the clear preponderance of all the relevant evidence convinces us that they are incorrect Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362 (3d Cir. 1951) We have carefully examined the record and find no basis for reversing the findings Chairman Dotson would not adopt the judge's finding that Warehouse Manager Herb Whitt interrogated employee John Hong in October 1982 Whitt's statement was in response to Hong's comments about the Union, was rhetorical, and was made long before the initiation of any organizing activities In adopting the judge's finding that the Respondent violated Sec. 8(a)(i) of the Act by Whitt's interrogation of Houg, Member Babson finds it unnecessary to pass on the judge's comment that Hong "arguably waived" his statutory rights regarding coercive interrogations by raising the subject of employee union activity during the conversation Member Babson agrees that on the particular facts of this case the Re- spondent's opinion survey violated Sec. 8(a)(1) of the Act In so doing, he particularly relies on General Manager Shutt's statements to employ- ees, including his speech on 8 February 1983, in which, as the judge found, Shutt clearly conveyed to the employees that some of the griev- ances that were revealed in the survey were to be acted on by the Re- spondent 2 In ordering the Respondent to make whole the helpers who were discriminatorily terminated, the judge in the remedy section recommend- ed that backpay for these employees be based on the wage rate received by James R. Oliver after he was preferentially rehired as a relief driver on 14 March 1983, i e, $4 25 per hour, plus 5 cents commission In addi- tion to Robert Tuttle, this rate would apply to Wayne Qualls since, by virtue of being at the top of the seniority list, he is the employee who should have been hired as a relief driver instead of Oliver. It would not, however, apply to the remaining helpers Rather, they are entitled to re- ceive backpay at the rate they would have received had they not been discriminatorily terminated. 1511 facers, agents, successors, and assigns, shall take the action set forth in the Order. Deborah R. Grayson, Esq., for the General Counsel. Donald P. Wagner, Esq. (Stoll, Keenon & Park), of Lex- ington, Kentucky, for the Respondent-Employer. Rick Silvers, of Lexington, Kentucky, for the Charging Party-Petitioner. DECISION STATEMENT OF THE CASE ROBERT G. RoMANo, Administrative Law Judge. These consolidated matters were heard before me on May 17-20, 1983.1 The charge in Case 9-CA-19188 was filed on January 14 against Mid-State Distributing Co., Inc. (Respondent or Employer) by Teamsters Local 651, affiliated with the International Brotherhood of Team- sters, Chauffeurs, Warehousemen and Helpers of Amer- ica (Teamsters Local 651 or the Union). The original complaint issued on February 24, alleging multiple inci- dents of violation of Section 8(a)(1), and further that Re- spondent had discriminatorily laid off certain named em- ployees in violation of Section 8(a)(3) and (1) of the Act. The petition in Case 9-RC-14210 was also filed by the Union on January 14. Pursuant to a Stipulation for Certi- fication Upon Consent Election approved by the Region- al Director for Region 9 of the National Labor Relations Board on January 28, an election by secret ballot was conducted on March 4, in which 14 votes were cast for the Petitioner (Union) and 12 against . There were four challenged ballots which were sufficient in number to affect the results of the election. Employer filed timely objections to conduct affecting the results of election which, on investigation by the Regional Director, were determined not to raise any substantial or material issues affecting the results of the election, and it was recom- mended to the Board that they be overruled in their en- tirety. However, the Regional Director determined that the challenged ballots could best be resolved after hear- ing and, noting particularly that two of the challenged ballots related to issues in Case 9-CA-19188, the Region- al Director, on March 29, consolidated the matter of challenged ballots in Case 9-RC-14210 for hearing with Case 9-CA-19188, pursuant to Sections 102.69 and 102.33 of the Board's Rules. It was stipulated at hearing that exceptions to the Regional Director's Report on Challenged Ballots, Objections to Election recommenda- tion (only) on nonmeritorius objections was filed on April 7, which had not been ruled upon at the time of hearing. On December 9, 1983, the Board rendered its Decision and Direction in Case 9-RC-14210, in which the Board adopted the Regional Director's findings and recommen- dations in their entirety. The only outstanding represen- tation case issues in Case 9-RC-14210 presently before me for resolution concern the four remaining challenged ballots upon which evidence has already been taken, the parties having heretofore mutually desired and been per- i All dates are in 1983 unless otherwise stated. 276 NLRB No. 172 1512 DECISIONS OF NATIONAL LABOR RELATIONS BOARD mitted to fully litigate all issues concerning the determi- native challenged ballots.2 Prior Order of March 29, consolidating Case 9-RC-14210 for hearing with Case 9- CA-19188, also provided a decision be made containing resolutions of credibility of witnesses, findings of fact, and recommendations as to the disposition of the chal- lenged ballots; that it be served upon the parties; that the case be transferred to the Board, and that the provisions of Sections 102.46 and 102.47(f) of the Board's Rules shall govern the filing of exception thereto. In the interim, charge in Case 9-CA-19452 was filed against Respondent by Teamsters Local 651 on March 18. Order issued consolidating Case 9-CA-19452 with Case 9-CA-19188, and a consolidated amended com- plaint issued on April 26, inter alia, alleging additional violations of Section 8(a)(3) and (1). On May 3, Re- spondent filed an answer to consolidate amended com- plaint, denying commission of any unfair labor practices. The charge in Case 9-CA-19492-1 was filed against Re- spondent by Teamsters Local 651 on March 28 (amended April 26). An order further consolidating Case 9-CA- 19492-1 with Cases 9-CA-19188 and 9-CA-19452, and second amended complaint issued on May 6, alleging, inter alia, additional violations of Section 8(a)(3) and (1). On May 13, Respondent filed timely answer to second consolidated amended complaint, denying the commis- sion of any unfair labor practices. On the entire record, from my observation of the de- meanor of the witnesses, and after due consideration of the briefs filed by Respondent-Employer and Charging Party-Petitioner on July 14, and by General Counsel on July 15, I make the following FINDINGS OF FACT 1. JURISDICTION Jurisdiction is not in issue. The second consolidated amended complaint (as amended at hearing) alleges, and Respondent's answer thereto admits, that Respondent Employer is a Kentucky corporation with office and place of business in Lexington, Kentucky, where it is en- gaged in the wholesale distribution of beer; and that during the past year Employer purchased and received at its Lexington, Kentucky facility products, goods, and materials valued in excess of $50,000, directly from points located outside the Commonwealth of Kentucky. Accordingly it is found that Respondent Employer is an employer engaged in commerce within the meaning of Section 2(2), (6), and (7) of the Act. The complaint also alleges and Respondent Employer in answer has admit- ted, and I find, that Teamsters Local 651 is a labor orga- nization within the meaning of Section 2(5) of the Act. 2 At hearing Employer had requested evidence be taken on the objec- tions which was denied, pending disposition of its exceptions before the Board, which the Board has now denied. Chairman Dotson found con- flict in affidavits given by Oliver regarding Objections 1, 2, and 3, and accordingly would have sent those objections to hearing. In the absence of exception the Board adopted pro forma the Regional Director's rec- ommendation with respect to the challenges to the ballots of Gross, Qualls, Smith, and Zaranka II. THE ALLEGED UNFAIR LABOR PRACTICES Part I A. Background 1. The changing ownership and management structures Employer's beer wholesale business was founded in the mid-1950s by John P. Meyers and Fred Fugazzi. The business was operated as a partnership for an undefined period before being incorporated. Employer, now a Ken- tucky corporation, has issued both Common A and B stock, one being voting stock, and the other preferred stock. John P. Meyers owned 51 percent of the voting stock of Employer, and 100 percent of the preferred stock. Apparently at all material times John P. Meyers has been Employer's president. His son, John D. Meyers, has served as vice president of operations. In 1980, Fu- gazzi decided to sell his interest in the business, and to that end, he began negotiations with Don Poole for the purchase of his stock. It appears uncontested of record that Federal and Kentucky state law prohibits an individ- ual from owning both retail and wholesale liquor licenses. Poole had quite a few property holdings, which ger- manely already included several retail liquor and drink licenses. Thus, Poole could not own stock in Employer by himself. Resultingly Poole has purchased 33 percent of the (Fugazzi) common voting stock in the name of his daughter, Linda Poole, who apparently became Employ- er's treasurer. The remaining 16 percent of common stock is owned by Len Aldridge, a CPA, who over the years has done quite a bit of work for Poole. Negotia- tions between Poole and Aldridge were in progress at time of hearing looking to the additional purchase of the Aldridge 16 percent common voting stock, in Linda Poole's name. Initially, with Poole's support, Aldridge had become vice president of operations (and apparently corporate secretary); and John D. Meyers then became vice presi- dent of sales. Aldridge was given management responsi- bilities, in addition to overseer of the books and the office, also over certain operations, e.g., the warehouse. In this period, route supervisors always reported to John D. Meyers as vice president of sales. However, the route driver salesmen in some months reported to Aldridge, and in other months reported to John D. Meyers. In mid-1981, President Meyers transferred his 51 percent of common voting stock to his son, but he has retained ownership of all of the preferred stock issued. The above was essentially the ownership and executive management structure through October 1982, at which time, at both Meyers' insistence, and eventual Poole agreement, Al- dridge ceased any active management of operations. John D. Meyers then became (overall) vice president, with Aldridge eventually going off the payroll complete- ly by the end of December 1982, under circumstances to be discussed infra, in connection with Respondent's raised defenses. MID-STATE DISTRIBUTING CO. 2. Statutory supervisors and agents As presently pertinent, in the more encompassing ma- terial period , and with additional management changes in the interim set in place, e.g., as of January (and thereaf- ter), John P. Meyers is president; John D. Meyers is vice president; Mike Shutt is general manager, having previ- ously been a route supervisor , and for a brief period, op- erations manager ; Bill Walczak, having previously been a route supervisor, is sales manager over several route su- pervisors, including Route Supervisor Andy Koontz. Apparently the other route supervisors (not named in complaint) in material time were Jeff Slone and Bill Congleton . As named in the complaint, Herb Whitt is the warehouse manager , and Howard Covington is assist- ant warehouse manager . The complaint (as amended) al- leged, and Respondent by answer filed has admitted, and I find on the record before me that each of the above individuals named in the complaint is a statutory supervi- sor and agent of Respondent ; and it is further alleged, and admitted, and I thus further find that Don Poole is an agent of Respondent within the meaning of Section 2(13) of the Act. 3. The business, facilities, and operations in general Employer is engaged in the business of wholesale dis- tribution of beer and related products . It has operated, in the main, since the late 1950s, as a distributor for Miller Brewing Co ., operating under a franchise agreement, that was renewable every 5 years . In material times Em- ployer received its product from a given brewery by railcar shipment whenever possible (for reasons of econ- omy); but also by long-haul or over-the-road trucking, having previously regularly operated three leased trucks with its own drivers employed for that purpose ; and oth- erwise, by contracting with certain common carriers for the delivery of such product to its warehouse , apparently in years past , on an additional-need basis. Essentially the shipped product is received in form of either cases of packaged cans or bottles, or in various sized kegs of draft beer . The cased products when received and un- loaded by Employer's warehouse personnel are stored on pallets and stocked in tiers in the warehouse in designat- ed locations , while the kegs are primarily stored in three big coolers that compose part of Employer's large ware- house facility that is located in Lexington, Kentucky. From this central facility , product is daily loaded on Em- ployer's delivery trucks and trailers , and distributed by Employer's route driver-salesmen , relief drivers, and/or helpers to various type retail establishments located in central Kentucky . The same warehouse facility houses all Employer's administrative and management offices. Employer also operates a detached garage facility that is located some distance away from the warehouse, at which it employed a mechanic and helper to perform certain maintenance and repair services for its distribu- tion vehicles. Employer's driver-salesmen regularly drive (5 days a week) either an assigned package or keg route , though most of the routes are package routes, which are general- ly more set or established in route schedule. Some retail- ers are larger than others. A number of retailers take de- 1513 liveries twice a week ; and resultingly , route driver sales- men generally make deliveries on Monday and Thurs- day, and Tuesday and Friday , with Wednesday generally a slower day for them . Indeed, certain package route drivers do not regularly work on Wednesday at all. Some customers take deliveries three times a week. Thus, some drivers may schedule primarily a large deliv- ery on Wednesday . Storage is a problem for keg route customers . Deliveries there are the more frequently on- need basis. Warehouse personnel include forklift operators who daily unload product, principally , as noted , from railroad cars. They otherwise store the product on pallets in pre- scribed tiers and in designated areas in the warehouse. They also move selected (ordered) product for the driv- ers in their loading process which generally occurs in the late afternoon when the route drivers return to the ware- house at staggered times after having completed their de- livery of ordered and/or effort of sale of product for that day. Apparently keg drivers load in the morning. The package route and keg driver salesmen are re- sponsible for their truck's operation, and for a full ac- counting of the product that is placed in their care. There is thus, for example, an onloading count as checked by warehouse manager, or his assistant, with package route driver salesman of ordered and/or for sale cases of product when obtained from the warehouse. Drivers are thus held responsible for the accuracy of the load tickets (counts) generated in the loading and return process; and also for the related accounting to be accom- plished when ordered or sold product is offloaded and delivered at retail establishments served, including pro- viding an accurate accounting for the regular receipt of payment and/or any deferred (charge) accounting there- on, which is to be collected in a week . Shortage, includ- ing that occasioned by deferred payment, is routinely de- ducted from their paychecks. Prior to January 12 , the driver salesmen regularly drove with a helper. As might be expected from classifi- cation, the helpers helped in the loading of product on the truck, and with the offloading of product from the trucks at point of delivery, including regularly wheeling the product into the retail establishment . Helpers have also sold beer, kept route books, and set up displays. Beer is rotated and, if unsold for certain periods, re- turned to the warehouse. When helpers returned to the warehouse daily, they were additionally responsible (prior to January 12) for the loading of all returning trucks, which occasioned the waiting of some helpers for even later truck arrivals. Helpers build up and break down pallets of product to order . The helpers would also cure up depleted pallets in the warehouse occa- sioned by ordered separate , or short, lots; and when di- rected, they also would work on breakage , and other- wise generally clean up the warehouse . A driver would not be given any credit for returned breakage cases until a whole case was reworked. Robert C. Emmons was initially employed by Employ- er as an over-the-road driver in the spring of 1980. At that time there were two other full-time over -the-road drivers employed, viz. George Granger and Russell Bur- 1514 DECISIONS OF NATIONAL LABOR RELATIONS BOARD gess. Granger left in the spring of 1982. It is uncontest- ed that Burgess was already employed when Emmons was hired, and that he had more seniority than Emmons. In material times, Employer also employed one part-time over-the-road driver, Russell Ruth. The over-the-road drivers generally drove to Miller Brewing Co. plants, occasionally returning dunnage (e.g., pallets) or cooperage (primarily empties), but principally making the trip to pick up ordered product and transport it back to Employer's warehouse facility. (Common car- riers were not used to haul dunnage/cooperage because it was uneconomical.) Emmons regularly drove to a Miller brewery located in Eden, North Carolina (a 970- mile round trip), though he has also hauled product or- dered from other Miller facilities located in Milwaukee, Wisconsin, and Albany, Georgia; and he has similarly hauled product from a non-Miller facility located in Newport, Kentucky. However, it appears to have been uncontested that, most often, Emmons drove the Miller Eden pickup and delivery trip. Over-the-road drivers were paid by the load or trip. In the first of 1981 Emmons' trip base was raised from $135 to $145; and since January 1982, Emmons regularly received $150 plus $20 for expenses for his regular Eden trip. Other over-the-road drivers also drove to Eden for loads. Emmons has acknowledged that several common carri- ers were also used by Employer, but has testified that the common carriers were theretofore used when more product was ordered than Employer's own employed over-the-road drivers could get (transport), seemingly heretofore particularly in the summer, when sales cycli- cally increased. 4. The nature of the alleged unfair labor practice, broadly viewed The complaint, as further amended at hearing, essen- tially alleges (and Respondent denies) that Employer has engaged in multiple violations of Section 8(a)(1) and (3) of the Act, in that Employer, by its certain above-named supervisors an agents , has coercively interrogated its em- ployees concerning their and other employees' union ac- tivities as early as mid-October 1982, but otherwise, and by fair in the main, viz., on various dates in January 1983, has similarly coercively interrogated its employees; told its employees that they were being watched, thereby implying the union activities of its employees were under surveillance; requested an employee to actively work against the Union; and threatened employees, variously: with loss of benefits; an imposition of more onerous working conditions; other unspecified reprisals; and that Employer would close its facility, and not negotiate with the Union if the employees selected the Union as their collective-bargaining representative, nor agree to any of its demands; and threatened and/or impliedly threatened employees with discharge for their union activity or sup- port. The complaint further alleges (and Employer denies) that Respondent on various dates in January and February, by certain of its supervisors and agents (named and unnamed): has solicited employees' grievances and complaints, and promised to resolve them in order to dis- courage employees' union activities; increased driver commissions on January 12 to discourage membership in the Union; and encouraged employees to deal directly with Respondent and bypass the Union. (Subordinate issue is whether two unnamed women who conducted a certain opinion survey of Employer's employees were agents of Respondent, which is denied by Respondent.) The complaint further alleges that on January 12, in violation of Section 8(a)(3) and (1), Respondent discri- minatorily terminated nine helpers (including two helpers who have subsequently cast two of the four challenged ballots that are determinative of the election conducted on March 4), and thereafter threatened that helpers would not be reinstated if the employees selected the Union as their collective-bargaining representative; that on March 11, Respondent rehired a less senior helper, discriminating against other more senior helpers who had applied for such work; and that on March 25, Respond- ent laid off over-the-road driver Robert Clifton Emmons (a leading union adherent). Finally, the complaint simi- larly alleges that on April 18 Respondent discriminatori- ly changed the method of pay of helpers and reduced the commission-paid drivers, thereby reducing the wages of its drivers and helpers. Employer denies the commission of any of the above alleged unfair labor practices. The central unfair labor practice issues thus essentially are whether Employer has engaged in any of the above conduct and, if so, whether it has done so in violation of Section 8(a)(3) and (1); or whether any of the above con- duct such as Employer is determined to have engaged in was lawful being accomplished for raised economic and nondiscriminatory reasons, in response to reorganiza- tional addressment and correction of both observed structural management discord and deficiency, and per- ceived economic inefficiencies in use of its helpers, and in its use of leased trucks; or otherwise that Employer's acts and conduct were engaged in under such circum- stances that they are not to be construed violative of the Act. Apart from the employment status of two alleged discriminatorily terminated helpers who have cast chal- lenged ballots, remaining then are issues of unit place- ment and eligibility of two employees who have cast the other two of the four determinative challenged ballots. B. The Evidence 1. Emmons' pre- 10(b) union activity; Employer's reactions Emmons recalled that his first contact with the Union was actually in the fall of 1981. On that occasion he spoke alone with Union Representative Rick Silvers. Sil- vers is vice president of Teamsters Local 651, and was its business agent and its organizer in material times. Sil- vers has corroborated only generally that he had first contact with Emmons in 1980-1981. According to Emmons, some (indefinite) time thereafter, Emmons met with Silvers a second time, this time with the two over- the-road drivers. However, no further organizational steps were taken at the time. Though Silvers confirmed the later meeting with Emmons and other over-the-road drivers, it was again indefinitely related as to time. Emmons has testified otherwise that it was in the spring of 1982, when he came to work one Saturday MID-STATE DISTRIBUTING CO. morning, that Aldridge, whom Emmons then viewed as the general manager, said he wanted to talk to Emmons. They went to Aldridge's office. On this occasion Al- dridge asked Emmons did he pass out any cards. Emmons replied no. Emmons testified that Aldridge then said that if Emmons had he was not going to be fired for it. Although Emmons on direct examination testified that Aldridge had then additionally said that if the Union came in, he would have to live with it, and that the Company did not like it, but they would have to live with it. On cross-examination Emmons later acknowl- edged that Aldridge had said if one came in, they would have to live with it, but did not mention the Union (as such). Aldridge did not testify on this, or any other matter in this proceeding. I credit Emmons' essential recollections in the above respects as to Aldridge's in- quiry whether he had passed out cards, and upon Emmons' reply that he had not, the above assurance and comment. Moreover, though it appears that Aldridge may not have used the word "Union" as such, under all the attendant circumstances, I further conclude and find, as relevant background, that Emmons was previously en- gaged in initiating employee contact with the Union; and that in the spring of 1982 Emmons was taken to the office by Aldridge and there, in substance and effect, in- dividually questioned by Employer Vice President of Operations Aldridge whether Emmons had passed out union cards; and that when Emmons denied it, he was then told by Aldridge that Emmons would not be fired if he had; and essentially that though the Company did not like it, if the Union came in, Aldridge and the Company would have to live with it. 2. The employee handbook publication Credible evidence of record reveals that about the same time (spring of 1982), Employer distributed to its employees, including helpers, personalized copies of an entirely new employee handbook, presenting information to employees about the Company, including personalized statement of commitment of President Meyers to the booklet's summary "of the principles for which we stand, the benefits to which you are entitled, and the obliga- tions you assume as employees." The employee hand- book describes the employee-employer relationship as follows: As we have consistently done in the past, we shall manage our business on the simple basic phi- losophy of fairness in all our dealings with our em- ployees, customers, and suppliers. We have, and will continue to provide, good employee benefits, working conditions and wages consistent with our ability and success. Periodically, we will sample other companies to see if we are competitive in wages and benefits: Our employees will never need to pay any union in order to receive fair and just treatment regarding wages, hours, or other conditions of employment. We will oppose, by every legal means, any attempt by an outside group to organize our employees. It is our commitment to treat our employees in such a 1515 way they will neither need nor want to be repre- sented by any union. It is, and will continue to be, our policy to pro- vide steady employment, solid opportunities for training and advancement, competitive benefits and fair treatment for all employees. These benefits [are] yours without the cost of union dues, damage to cherished friendships within the Company, and peri- odic threats of strikes and strike-related loss of wages and even jobs. This Company will always re- spond more readily to reasonable discussion and suggestions from friends than to threats and pres- sures from unfriendly persons, either from within or from outside the Company. At the outset it is observed that the General Counsel has stressed the chronology of events, while Respondent Employer has frequently stressed the surrounding cir- cumstances of the material events. Endeavor is made to reflect both considerations in the recitement of facts, and the initial resolution of issues of fact where in conflict, particularly on 8(a)(1) matters. However, as Vice Presi- dent Meyers and Office Manager Gina Wiseman were Employer's principal witnesses on Respondent's econom- ic defenses to the allegations of Section 8(a)(3), Employ- er's economic defenses are marshaled subsequently for more convenient consideration as a whole. 3. The resurgence of employee discussions about the Union; Employer's reactions a. Whitt's alleged interrogation of Houg John Houg was hired the first of December 1980 as a helper, but for at least the past 1 to 2 years had been classified part of the warehouse crew; and he had worked regularly as a forklift operator in the warehouse. The complaint alleges, and Respondent denies, that in mid-October 1982 Warehouse Manager Whitt coercively interrogated employees concerning their and other em- ployees' union activities. Houg has testified that he had a conversation about the Union with Warehouse Manager Whitt about 10 a.m. one day in mid-October 1982. There had been a computer failure. Houg had been just given a paycheck advancement. Haug, who had been keeping track of his own hours, thought that he should have been paid more than he was being paid. Houg told Whitt that he thought he was being screwed, and that everybody else was; and Haug then said, "If this did not stop, that there would be a union in here." According to Houg, Whitt, who at the time was walking away from him, whipped around and asked Houg who was talking about a union? Houg told Whitt that no one was, but if things did not straighten up, that there would be. On cross-ex- amination Houg related that the Teamsters union activity at this time was up in the air; that no one was really dis- cussing it because of fear; that any discussions at work were just among close friends; and he acknowledged generally that there were no cards signed or meetings held until mid-January. Whit has confirmed there was an occasion in October 1982 when Houg was upset that his check was not cor- rect. Whitt's version is that he explained to Houg that 1516 DECISIONS OF NATIONAL LABOR RELATIONS BOARD the computer was messed up; and also that it would be straightened out next week ; but that Houg was hostile. Whitt essentially otherwise confirms that Hong said something about "if this place doesn't get straightened out we'll get a union in here"; and that Whitt had then said , " Who's talking the Union ," and Houg said nobody. I credit Houg 's account , substantially corroborated as it is by Whitt. Whitt has additionally testified , however, that he had advised no one else of this conversation . It is Re- spondent's contention that , under the above circum- stances, Whitt's interrogation of Houg in mid-October was too trivial and isolated to merit a finding of coercive interrogation. The General Counsel has contracontended coerciveness is evidence in this and other incidents in- volving Whitt, both by Whitt's failure to communicate a valid purpose for the interrogation made, and Whitt's failure to give to Houg any assurance against reprisal. b. Employees ' preliminary discussions David L. Gillis has been employed as a package route driver salesman since February 23, 1979. Gillis' regular assigned route delivery was in Laurenceburg and Nicho- lasville, Kentucky . Wayne Qualls was Gillis' regular helper ; and both were immediately supervised (as to the route) by Route Supervisor Jeff Slone. However, in regard to warehouse operations, Warehouse Manager Whitt and his assistant Covington alternated weeks in coming in early to open up (apparently at 7:30 a.m.), or later at 10 a .m. (and to work later). Thus, route drivers, on alternate weeks, would report in the morning to either Whitt or to Covington ; and in the late afternoon either Whitt or Covington would check load counts. Whitt and Covington otherwise directly supervised the warehouse personnel, including helpers (at least), in regard to all warehouse work. Emmons ' recollection was that it was about December 1982 when he next spoke to employees about a union, viz, to Dave "Foot" Gillis, a driver-salesman , and also to a warehousemen whose name Emmons did not recall at time of hearing. It was Gillis' recollection that he had first discussed the Union with Emmons, about November 1982: and he further testified that he had discussed the Union with still other employees between Christmas and New Year's. Package route driver Dan B. Lewis, whose helper was Tom Mayborg, has testified that he had first discussed the Union with both Emmons and Gillis about the end of November 1982. Cliff Gross, a helper and relief driver on Brad Ebert's package route in Frankfort and Versailles, Kentucky , recalled there was a discussion about the Union among six employees , in Employer's parking lot , in mid-December , viz, route drivers Dan Lewis, Tim Williamson, and Carroll Drury, and helpers Mayborg , himself, and Danny Shearer. Shearer was clas- sified as a relief driver as of February 18, 1982. Although Shearer had more recently and regularly operated a fork- lift in the warehouse, according to Employer he was car- ried as a warehouse helper, as discussed infra. Mayborg has testified (only) that he first heard of the union orga- nization on January 11; and Shearer also did not specifi- cally testify as to the parking lot conversation. Nonethe- less, Gillis has further testified that it was one day around Christmas as he and Qualls were loading the truck, Assistant Warehouse Manager Covington came up to him to help with (observe) the loading. Gillis asked Covington, "What's going on?" At that time Convington told Gillis "I don't know , but I don't like a union; and I couldn't get involved , because I'm management, but I understand what you guys are doing." The General Counsel does not allege this Covington comment as being a violation of the Act, and indeed , in brief, would appear to concede therefrom that Convington, who was a low level and direct supervisor of the employer, ap- pears to have been somewhat sympathetic to the organi- zational activities of employees . In any event it is con- cluded and found that, as early as the end of November, but much more so in December, employees had begun talking among themselves about a union ; and that Cov- ington revealed to Gillis in late December that the em- ployees' union discussion had come to (at least ) his atten- tion. In addition to being Gillis ' helper, Qualls is also a brother-in-law of Walczak. Qualls has testified that for a couple of weeks, viz , since mid-December 1982, he had heard rumors about the helpers; and on cross-examina- tion he has acknowledged that he had heard some rumors about changes being made without company-used helpers. However, Qualls denied that he had heard any rumor about a layoff of the helpers. Thus, Qualls testified that in Qualls ' house, just after Christmas and before New Year's, Qualls had a conversation with Walczak about helpers. At this time Qualls was being paid $4 an hour; and he regularly worked 50-60 hours as a helper. Qualls brought up the subject of helpers, and the rumors that there was supposed to be a salary change in the way helpers were paid. According to Qualls, Walczak told Qualls (essentially), that they were thinking about, or trying to work something out on it, a base pay of so much per week/day, plus so much a case , but he was not sure about it. On cross -examination Qualls also recalled that Walczak told Qualls that whatever change was made would probably take credit sometime in early 1983. As Respondent ' s witness , Walczak has confirmed that Qualls one day between Christmas and New Year's had said to him that there were some rumors going around that they were going to change the pay scale of the help- ers on the trucks; and that Qualls had asked him if there were any changes that were going to be made, or if there was going to be any change in the pay scale for helpers. Walczak's version is that he said, "We're not really sure at this point, we're thinking of a couple of different options; and there's one option that we're think- ing of doing" what all the other beer companies in Lex- ington do, viz, pay helpers on the trucks a base salary, plus commission per case. Walczak on cross-examination testified that that was the only option stated; that he did not say when it would be, just that they were looking into it. At first Walczak testified that he did not think Qualls would have liked hearing about a firing option; but then immediately, on his own, added that he did not know that a firing option was then being considered. MID-STATE DISTRIBUTING CO. 1517 C. Covington's alleged threat made to Emmons The complaint alleges that in early January Assistant Warehouse Manager Howard Covington threatened an employee with unspecified reprisal because he engaged in activities on behalf of the Union. It is uncontested of record that Emmons and Assistant Warehouse Manager Covington have known each other for 25 years, and have been good friends ever since high school. The record reveals that it was fairly common that they vis- ited socially at each other 's house. Covington reports to Whitt or to Shutt . It is Emmons ' testimony that in early January at his own house Covington told Emmons that he better watch out ; that he was going to get in trouble over the Union; and that the old man (President Meyers) heard that Emmons was trying to start a union again. Al- though Emmons acknowledged the conversation could have been at Covington 's house, he also has testified that he did not think so. It is Covington 's testimony (only) that it was after the union picket signs were put up (thus after the termination of helpers on January 12 discussed infra), and he believed at his house , that he told Emmons that he talked too much; and that Emmons had replied, "I don 't talk enough sometimes ." Covington could only remember otherwise that the Union had come up, but he would not say it was before or after. Emmons ' testimony , apart from time of incident, was the more specific and convincing in its detail; and Cov- ington's testimony as a joiner in denial thereof was simply inadequate and unpersuasive . I credit Emmons as to the details of the above statement being made to him by Covington in early January . It is Respondent 's basic contention otherwise that, under the circumstances of their friendship and location of the conversation, it is not reasonable to believe that Covington's statements were meant as a threat on behalf of management to Emmons; and that rather what occurred was only a discussion among friends . It is the General Counsel's basic conten- tion that Covington's remarks to Emmons , although per- haps well intended , have nonetheless restrained and co- erced Emmons within the meaning of Section 8 (a)(1). d. Covington't remark to Gillis implying Employer's surveillance of employees ' union activities The complaint alleges that, on January 7, Assistant Warehouse Manager Covington told employees that they were being watched, implying Respondent was keeping the union activities of its employees under surveillance. Gillis testified that, on a Friday afternoon, Covington and Gillis were at his truck counting, comparing load- sheets. Qualls was also there, but on the other side of the truck loading, and could not hear their conversation. Neither could forklift operator Hong because of the noise, though occasionally he was but 6 or 7 feet away. Gillis has testified that he again asked Covington what was going on. Covington replied he did not know, but Mike Shutt and Meyers had come down to him that afternoon and asked Covington if he had heard anything about a union. According to Gillis, Covington said that he had told them no; but then told Gillis, "we [employees] better be careful, because they were watching us." As Respondent 's witness, Covington has testified (only) as to an incident (before the discharge of helpers on January 12) when Gillis had obtained a beer from the warehouse and opened the beer by a pallet about 4 p.m., before doing , or completing his loading , thus during his working hours . Covington 's testimony is that he thought it was before Gillis began to drink the beer that Coving- ton had told Gillis that he wished Gillis would not do that; that "he [Gillis] was going to put us all on the spot." Covington has testified that he had told others the same thing, before Gillis . Covington 's recollection was that Vice President Meyers was then standing in the window upstairs , and could see them. Covington has otherwise testified generally (on cross-examination) that he was not aware of any union talk around December (1982) and January ; and also that he did not talk to President Meyers about the Union . It is Respondent's contention that Covington 's account is the more proba- ble one. Gillis, however , had already testified (in earlier cross- examination) that he recalled an occasion when he had a beer that Covington had told him, "Dave, I ' d appreciate it if you wouldn 't do that in here right now with every- thing going on"; and said , "I wish you'd do it outside"; and Gillis acknowledged that he had taken the beer out- side. Gillis even then had testified that this was not the same occasion when Covington had mentioned the Union to him. Gillis' version differed in recollection of the beer incident also in that his recollection was that Covington was concerned about Warehouse Manager Whitt getting on Covington about it. Gillis has otherwise testified that they regularly put beer in the coolers for employees to drink while unloading the trucks in the evening ; that no one had ever (previously) told him not to drink the beer at this time ; and that they had drunk the beer in there regularly before, and it had never been a problem before. Gillis testified specifically that , prior to the union activi- ty, it was common practice for employees and supervi- sors to drink the beer supplied by the Company on com- pany premises , although acknowledging that , lately, they did not allow it. Covington has confirmed that it had previously happened that drivers had drunk beer while unloading . According to Covington , Gillis got his beer from a pallet in the warehouse (though it is unclear of record whether that was being claimed by Covington to be improper); but he more pointedly asserts that the em- ployees were not supposed to drink beer during their working hours. While acknowledging that they (and he) previously had, Covington also asserts he tried to dis- courage it . However, Covington has acknowledged that, to his knowledge , no one had ever been previously warned about it. Covington 's general testimony essentially of unaware- ness of union talk until after the termination of helpers and picketing in January is not to be accepted literally, or otherwise , e.g., in combination with his description of the earlier beer incident, as a convincing denial of Gillis' specific testimony that Covington told him on Friday, January 7, essentially that Vice President Meyers and Shutt had made recent inquiry about employees' union activity ; and that the employees better be careful, be- 1518 DECISIONS OF NATIONAL LABOR RELATIONS BOARD cause they were watching employees. Covington specifi- cally denied neither the statement nor the related ap- proach of Shutt and Vice President Meyers to him. Nor did Shutt or Meyers offer supportive testimony thereon. Neither is Covington's denial of general awareness of union talk in December 1982 and (early) January to be credited, in light of more persuasive and convincing tes- timony of both Gillis and Emmons as to the above earli- er events. The testimony of Gillis, in contrast, was con- sistent, and in these matters convincing. It is concluded and found that on Friday, January 7, Covington told Gillis in substance and effect that Vice President Meyers and General Manager Shutt had made recent inquiry of Covington that afternoon as to his knowledge of employ- ees' union activities which he had then disclaimed knowledge of, but that the employees better be careful, because they (Meyers and Shutt) were watching employ- ees, clearly indicating the union activities of employees were then under surveillance. 4. The concurrent announcement of employee evaluations and commencement of formal organizational activity Although Robert Tuttle, whom I find to be a general- ly reliable witness, recalled announcement of evaluations somewhat earlier, he did so uncertainly. Thus, on weight of more credible evidence of record it is concluded and found that it was in a regular Monday morning sales meeting , held on January 10, that both drivers and help- ers were initially informed that they were to be evaluat- ed (for the first time) that week; and that they should all sign up for such an evaluation at their convenience. Lewis (alone) adds that they asked employees to make a list of some of the problems or suggestions that they could make to the Company to improve the Company. It was on the same day, Monday, January 10, that Emmons went to the Union's hall, again contacting Silvers. After first signing a union authorization card for himself, Emmons obtained a supply of union authorization cards from Silvers for distribution to the other employees. It was arranged between Emmons and Silvers that Silvers would initially meet with interested employees the fol- lowing evening at 6:30 to 7:30 p.m., Tuesday, January 11, at the Gold Star Chili Restaurant, a local restaurant in Lexington. On the afternoon of January 10, Emmons made contact with warehouse forklift operator Jeff Doss and route driver Gillis in the back of Gillis' trailer. Emmons handed a supply of the union authorization cards to Doss, who then split the cards with Gillis. Gillis promptly put his supply of cards in the trunk of his car. (Although Doss did not testify in this proceeding, the foregoing is based on mutually consistent and credited testimony of Emmons and Gillis.) Gillis has testified there were approximately 13 route drivers at this time. On January 11, Gillis began distributing the cards to the other route drivers, but not directly to the helpers. 5. The evaluations conducted on January 11 a. Tom Mayborg. Mayborg was evaluated on January 11 at 2:30 p.m. in Shutt's office. At that time Mayborg was making $4.25 an hour. Shutt told Mayborg that he had done a good job; had performed well on the route; and there were no complaints. Shutt also told Mayborg he would probably be wondering when he would get a raise. Shutt then said there would be an increase in March, and he would probably get one then; and Shutt also men- tioned that they were talking about changing their rate of pay. Mayborg testified that this was the first time he was evaluated; and that there was no mention to him of a dis- charge or a layoff. b. David L. Gillis. Shutt and Walczak were both present for Gillis' evaluation held between 4 to 5 p.m. on January 11. According to Gillis, Shutt told him that he did not have much to say to him; that Gillis was an out- standing driver, and was doing a good job. The discus- sion covered sales. quotas, the areas that were up or down, and performance. Walczak has subsequently relat- ed that when Gillis was evaluated he told Gillis that the only problem he saw with Gillis' work was a lot of times he would talk about that Company's business with indi- vidual customers, and Walczak said he did not think that was a good practice to get into. Walczak said, "That was our business"; and Gillis' job was to sell beer, not to talk about the Company, sometimes derogatorily. (Shutt did not corroborate Walczak on such criticism.) According to Gillis, Shutt showed Gillis a piece of paper, and said that he was going to write down problems or suggestions that the employees had, that he wanted them to sign; and that it would be turned in to Vice President Meyers. Shutt then proceeded to ask Gillis questions, inter alia, did Gillis get along with his helper (Wayne Qualls). Gillis responded that he did. Gillis relates (ambiguously) that they had a little problem with helpers, and that Shutt said, that he was tired of coming down to the warehouse and seeing the helpers standing around when there was work to be done; that they were thinking about putting the helpers on a base, plus commission on cases (sold) and having the helper load the truck in front, or behind them and going home. Shutt then asked Gillis if he had any suggestions or problems. Gillis told Shutt that he thought they needed the drivers to be able to get more advertisement at their convenience. Gillis told Shutt also that one problem they had was that forklift driver John Hong had no incentive; and that they ought to try to give employees incentive to move up in the Company. Seemingly Gillis has Shutt stating it was beyond their control, and up to "John D" (Vice Presi- dent Meyers) and them to do anything about the prob- lems. According to Gillis, he had never been evaluated by Employer before; and the last time he had been asked for such complaints was back in 1980. Pre-10(b) instance of Employer solicitation of grievances from employees in context of their suspected union activity Over Respondent's objection and offered as further background to shed light on Employer's present conduct in the 10(b) period, the General Counsel has introduced evidence of a conversation that Vice President Meyers had with certain employees in 1980. On that occasion a group of employees had gone out to lunch for a pizza. (No evidence was ever offered that they had actually en- MID-STATE DISTRIBUTING CO. gaged in any union activity.) When employees leave the premises for lunch they are required to punch out, and to punch in upon their return. Gillis' version is that upon their return President Meyers had their timecards, and was very upset with them. Gillis recalled the incident oc- curred approximately in October 1980; and that after asking President Meyers if he could talk to the employ- ees, Vice President Meyers had requested the employees to go to his office. Gillis recalled that present besides himself in the office were Vice President Meyers, em- ployees Donald Shearer, James Price, Clarence Harris, and Tom Mayborg. (At this time it appears that Shearer and Mayborg were helpers but it is unclear what position Price and Harris held.) After they went into the office, Meyers asked the employees what he heard about a union. Gillis immediately spoke up, "Well you let us know; and we'll all know." Somewhat led to discussion of helpers, according to Gillis, Meyers then discussed that if the Union were ever brought in helpers would not be employed; and that Meyers had also said that there would be regulations, like wearing hardhats and safety stuff. Gillis recalled, generally, that they discussed prob- lems; and specifically that Meyers then asked the em- ployees when they went home, to write up their com- plaints, problems, and turn them in to him; and that they would try to do their best to take care of the complaints and problems in the Company. Gillis alone has testified that he did so; and that he turned it in to Vice President Meyers. Shearer's recollection was that it was earlier about the spring of 1980 that he and some other friends went out to lunch. Shearer's version is that when they got back (as he recalled about 1 minute late) their timecards were gone; and that Warehouse Manager Whitt told them to go up to Meyers' office. In the office, Shearer essentially corroboratively recalled Vice President Meyers had said, "We heard that you all went out to see a union man"; and they replied, "No we didn't." All Shearer initially could additionally recall of that meeting was that Vice President Meyers had said that there would not be any helpers on the truck, adding after being led with inquiry on, if something had happened, to testify if the Union came in; though on cross-examination Shearer later testi- fied directly that he was positive that Meyers had said that if a union came in there would not be helpers. May- borg has also testified as to this incident, recalling it as about the ' summer of 1980; and placing Aldridge also there in President Meyers' office. Mayborg confirmed that they were told to report upstairs, after returning a few minutes late. He also testified that when late in past months they had just punched in. Mayborg further cor- roborated that when in the office Vice President Meyers had asked them, "What's this about a union"; and they said they did not know. Mayborg has further confirmed that Vice President Meyers had then asked them to write some things down, "What we thought could help the Company," ideas, and to hand them in to him the next day. Mayborg's recollection was that they had made some suggestions at the time of the meeting , but that they, or he, did not hand anything in the next day. May- borg did not testify to Meyers ' addressment of the sub- ject of helper use, or nonuse, if the Union came in at all. 1519 The General Counsel at hearing had urged both the ref- erence of nonuse of helpers if the Union came in, and the above interrogation on union activity and Employer's immediate solicitation of complaints of employees as background evidence of Employer's response to a per- ceived prior threat of union activity, for comparison with the similar solicitation of employee grievances in the current union organizing campaign, and as back- ground to Employer's termination of helpers amid an or- ganizing campaign. Although the three employees' recollection of the timing each varied, Vice President Meyers has confirmed a meeting with employees in 1980, though he recalled that the employees were one-half hour late, probably more; and that they were called to his office for a repri- mand. Meyers was unsure if Len Aldridge was there. However, Meyers has otherwise candidly revealed that there was some general discussion at the time about on- going union organizing attempts in the trade, not their own business. Meyers' version is that his discussion with the employees was that if anything of that nature was going on he would prefer that the employees talk to them about it first; and that if there were problems with the Company, to please let them know about them before they got out of hand. On cross-examination, how- ever, Meyers then acknowledged that he had told the employees if there were problems in the operation, he would prefer they come to us with him, if they were thinking about a union; and adding he thought he could handle the situation, ' not meaning the Union, but the problems that were causing them to talk about it. How- ever, Meyers denied that he had discussed whether a union coming in would affect helpers, testifying categori- cally that there was no discussion of helpers at that time. On cross-examination he further confirmed that he had also told them to write down their problems and to give them to him, or his father; but he asserted again that there was absolutely no discussion of the problems in the meeting. Meyers has related that if Gillis subsequently turned any in, he was the only one who did. Meyers has otherwise offered as explanation that it was more a situa- tion of Meyers trying to get across to the employees that if they felt there were problems they needed to let man- agement know, because communications had always been a problem. On basis of the weight of the more consistent and credible evidence above, I am persuaded , and I find, that upon a late return from lunch on one occasion in 1980, Vice President Meyers both interrogated a group of em- ployees about union activities that he and his father then perceived , or suspected , the employees might be engag- ing in because of the Meyers' awareness that there was organizational activity concurrently ongoing in the trade. Upon the employees denying engagement in any such union activity , he simultaneously solicited the employees to write down any complaints and/or problems they had, and submit them to him or his father ; and that, in sub- stance and effect, Employer promised the employees that it would try its best to take care of the employees' griev- ances within the Company. The General Counsel's evi- dence submission on Meyer's statement of prospective 1520 DECISIONS OF NATIONAL LABOR RELATIONS BOARD helper nonuse if a union came in, however, was simply neither convincingly consistent, nor sufficiently corrobo- rated, in my view to be persuasive, particularly in the fact of Meyers' categorical denial thereof; and, accord- ingly, I shall decline to place any background reliance thereon. c. Wayne Qualls. Qualls was not interviewed at his scheduled time (between 4-5 p.m.), Tuesday, January 11. Qualls explains that he was in the warehouse waiting to be interviewed (probably following driver Gillis) when he was asked if Tim Hilterbran (or one of the other driv- ers) could go before him, because the driver was ready to go home. When Qualls agreed, he was told they would get to Qualls after Hilterbran. However, other employees were then taken after Hilterbran. Neither Gillis nor his helper Qualls was scheduled to work on Wednesday, January 12. When Walczak came down at 6 p.m., Walczak told Qualls that if they asked, to get his evaluation the following Thursday, January 13. d. Robert L. Tuttle. Robert L. Tuttle was evaluated on January 11, at 5:30 p.m. Since December 6, 1982, Tuttle had ridden with driver David Borders on Lexington Route 1. Tuttle was making $4.60 at the time. He was evaluated by Shutts in Vice President Meyers' office. According to Tuttle, Shutt told him there was not any- thing wrong with his work, it was good; and that the Company was thinking about changing the helpers over to base pay, plus 4-cent case commission, to take place the first of March after an anticipated price increase from Miller Brewing. Tuttle confirmed that Shutt explained the Com- pany thought it was paying overtime when there was idle time. 6. The union activity on January 11; company awareness a. The card signings and union meeting Gillis relates that on Tuesday evening, January 11, there was a union meeting attended by six or seven em- ployees with Teamsters Representative Rick Silvers at the Gold Star Chili Restaurant on New Circle Road; and that Silvers discussed the Union, the purpose of the cards, and the organizing steps. Silvers confirmed his dis- cussion this time with employees was about organizing the entire Company; and that, with corroboration by Gillis, the employees then signed some cards . Gillis has testified additionally that other employees signed cards at their homes, and turned the cards in to either Silvers or to Gillis at his home after signing them . Gillis had no personal knowledge, however, of any card being signed at the company premises. Lexington route driver Daniel B. Lewis confirmed that he signed a union card on January 11; that notice of the union meeting held on January 11 had been passed by word of mouth through the warehouse; and that he attended the union meeting held at 6:30 to 7 p.m. that night. Lewis' helper, Tom Mayborg, has confirmed he signed a card the night of the meeting. Gillis' helper, Qualls, has testified that he first heard about the union campaign on January 11, and that he signed a union card that day. Clifford Gross, who was a helper assigned to Brad T. Ebert, and on occasion a relief driver on Ebert's Frankfort route, testified that he was handed a card on January 11, and was told there would be be a union meeting that night at the restaurant. Paul Joseph, a helper on driver Tom Young's Morehead route, testified that he also signed a union card on Tuesday, January 11. It appears that Employer concedes in brief that helpers signed cards at the union meeting. In any event it is clear, and I find, that the Union's employerwide organi- zational effort had begun in earnest on January 10; that the distribution of cards among all employees was well underway on January 11, with notice of the first meeting with the Union being passed among employees through the warehouse, and with helpers already well involved; and that a significant number of the helpers had attended the first meeting and/or had signed union authorization cards as of January 11. b. Whitt's alleged interrogation of employees on January 11 The complaint alleges that on January 11 Warehouse Manager Herb Whitt coercively interrogated employees concerning their and other employees' union activities. Mechanic Omar F. Center testified that the day before the helpers were fired (thus January 11), about 7 p.m., he and drivers Artie King and David Borders were in the garage, sitting around talking, having a beer, as they did occasionally. Whitt stopped by later and had a beer or two with them. It is Center's testimony that Warehouse Manager Whitt on this occasion asked them if they had heard anything about a union , about any meetings, and he asserts that no one said anything in reply. On cross-ex- amination Center denied hearing Borders volunteer any information about the Union before Whitt had asked the question. Artie King, a route driver for a year and 5 months, essentially corroborated Center, that it was before the helpers were fired that Whitt asked them in the garage (but only) did we know anything about the Union and that they had said no. King's recollection was that another driver, Grider, was there. As Respondent's witness, Whitt has testified that one time he thought he asked King if he heard anything about a union; and Whitt later confirmed as well, specifically, that it was the night before the helpers were let go. Whitt explains that he had gone by the garage to see what was being done on a particular truck. It is Whitt's testimony that the employees had a six-pack and he had a few beers with them. (Borders, King, and Whitt boat and fish together; and Center had acknowledged that he also did sometimes .) It was Whitt's initial testimony as Respondent's witness that during their conversation he had said to the employees, "anybody heard anything about a union", and that the employees had replied no. On cross-examination, after Whitt had previously denied having heard anything about the Union, when later asked if he had just asked the question out of the clear blue, Whitt then asserted that only moments before he asked the employees about the Union, Borders had said to Whitt, "Some of the guys were talking union over there," "Did you [Whitt] know that?" Whitt 's version is that he answered no he did not; that Center and King had gone to the car, or to get a six-pack; and that it was MID-STATE DISTRIBUTING CO. when they came back that he asked them, "Have you heard anything about the Union." (However, Center spe- cifically denied anyone had left, e.g., momentarily, to get more to drink.) Whitt confirmed they said no; and Whitt has denied that they told him there was a union meeting that night. Although King believed all left the garage to- gether, Whitt has confirmed Center's recollection that Center and King left early. According to Whitt, Whitt and Borders had made a night of it. Borders, who was later elected as a union steward a week before the elec- tion, had been terminated by Employer prior to hearing and he did not testify in this proceeding. Whitt's initial testimony on this matter, at best, was not initially candid. Whether or not former driver Borders (or Grider) initial- ly brought up the subject of employee union activity to Whitt, it is clear, indeed admitted, that Whitt thereafter asked the other two employees, Centers and King (at least), if they had heard or knew anything about the Union. 7. The events of January 12 a. Shutt's message to Gillis Gillis' nickname is "Bigfoot" or "Foot." Gillis was off, and did not go to work on Wednesday, January 12, 1983. About 10 a.m. that day, Gillis received a call at home from Shutt. According to Gillis, Shutt said, "Foot this is Mike." Gillis replied, "How are you doing?" Shutt re- plied all right; and then said, "Foot, I got something to tell you, you're fired"; adding, "I'm joking." (Shutt did not deny this statement attributed to him.) Gillis replied he could use some time off. Shutt then said, "Foot, there's been some changes in the Company. Starting to- morrow, you will be going without help; and, you will be making 18^ a case." After starting as a relief driver, Gillis had become a regular route driver being initially paid a base rate of $80 for 5 days and a 10-cent commis- sion per case. Immediately prior to Shutt's call Gillis (and other package route drivers) was being paid an 11- cent-case commission. Gillis received a $100 base rate for 5 days which was not changed. Shutt also told Gillis, "We are going to have a meeting in the morning [Janu- ary 13] about 7 a.m.; and we want you to be there." b. The termination of nine helpers The complaint (as amended) initially alleged that Re- spondent discriminatorily laid off nine named helpers on January 12; and that Employer simultaneously increased the commission paid its drivers from 11 cents to 18 cents per case of product, doing both in order to discourage membership in the Union. However, the parties stipulat- ed at outset of hearing that individuals (helpers) named in the complaint were terminated. The complaint (as amended and effected by party stipulation) thus essential- ly alleges and there is no dispute that Respondent termi- nated the nine named helpers on January 12. The issue is whether Employer did so discriminatorily, as alleged. Of the nine helpers terminated, the first six in material order of their credited seniority are shown below under Column A. Each of these six individuals has testified in this proceeding. The three helpers appearing under Column B did not testify in this proceeding; and it ap- 1521 pears uncontested (and I find) that the three helpers in Column B had less seniority than all the employees in Column A. Additionally, helper Gross testified without contradiction, and I find that although his date of hire may appear on company record the same as Joseph, he had actually begun work a day before Joseph. COL UMN A Date of Initial COL UMN B Thomas Mayborg Hire (Seniority) 12-5-79 Tommy King Robert Tuttle 7-25-80 Steve Spicard Wayne Qualls 12- -81 Gary Hoskins Cliff Gross 3-19-82 Paul Joseph 3-19-82 James R Oliver 7-29-82 There were apparently three other individuals who had previously worked as helpers who were not termi- nated, viz, Charles "Buck" Ingram, Donny Shearer, and Terry Soule, discussed infra. c. The evidence of nonparticipation of Shutt, Walczak, Whitt, and Koontz in the decision to terminate helpers As Respondent's witness, Whitt has testified that he was supposed to be at work that next day (January 12) at 7:30 a.m., but he did not arrive until 12 noon. Whitt has testified that he had a hangover; and that he learned (for the first time) from Vice President Meyers and General Manager Shutt about 10:30 a.m. that day that the helpers were going to be terminated. According to Whitt, Meyers and Shutt came to his home to get him because he had no phone and he, was the helpers' direct supervi- sor; and when he came in at 12 noon, he was to termi- nate the helpers. As Respondent's witness, Whitt has tes- tified, somewhat structuredly, that for the time he was drinking at the shop he had spoken to no one and had no conversation with Vice President Meyers and General Manager Shutt before they came to get him. Whitt as- serted that it was only later that he told Shutt and Meyers what he had learned about the Union that night. Covington did not testify on the subject. Driver Gillis relatedly testified that in a later conversa- tion with Sales Manager Walczak on Monday, January 17, Walczak had told Gillis at that time that Vice Presi- dent Meyers had come in one morning to Shutt and Walczak, and told Walczak to get rid of the helpers. (Shutt, on cross-examination, affirmed that he was not part of the decision to discharge the helpers, nor did he have recollection of discussing any driver's desire to go without helpers with higher management.) According to Gillis, Walczak told Meyers that he did not think that was a very good idea; but, Meyers said, he had been wanting to put it into effect for a few years, and he thought he would try it out. Walczak subsequently con- firmed specifically that the first time he learned that he helpers were going to be terminated was on that Wednesday, January 12, and that he had not been a par- ticipant in any prior discusssions about the possibility of the helpers being terminated. (There is some support in 1522 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Whitt's testimony that Employer's decision was to get rid of the helpers.) Called as Respondent's witness, Route Supervisor Koontz also subsequently related that he had first learned of the helpers being terminated in a supervisors' meeting held either Wednesday (January 12) or Thurs- day (January 13) before lunch. Present were President and Vice President Meyers. Koontz could not recall who first told him; and he has otherwise acknowledged that he may not have been in the first meeting when they de- cided it. Koontz recalled that he was told something to the effect that the helpers classification was going to be done away with. Koontz did not know if all the helpers had been notified at the time. Koontz' testimony on that supervisory meeting struck me as being evasive, and not wholly candid. d. The termination notices as delivered to helpers Helper Clifford W. Gross testified that he was sched- uled to be evaluated at 2 p.m., January 12, but was ter- minated before the evaluation. Gross relates that he was working that day on some pallets when Whitt came by and pulled him to the side. According to Gross' uncon- tested testimony Whitt then said , "Cliff, I have some good news, and some bad news for you." Gross said okay. Whitt said, "First, I want you to read this." Gross read his termination letter, and then asked, "What's the good news?" According to Gross, Whitt then said, "You'll have plenty of free time to do what you want in the afternoons." Helper Joseph has testified only that Whitt handed him an envelope and told him that he was being let go. Tuttle worked January 12. When he returned to work some time after 1 p.m., and as he got a truck loaded, Whitt called him to one side into the kitchen (or dirvers' room). According to Tuttle, Whitt said, "I hate to do this, but you are being terminated." Tuttle immediately went up to talk directly to Vice President Meyers. Tuttle had been initially hired on July 25, 1980; after working 10 days on trucks, he had thereafter worked regularly in the office as an inventory control clerk until he had left the office in December 1982. Tuttle asked Meyers if there was a possibility of getting his job back, as helper, or in the office. According to Tuttle, Meyers said, there was some people that got hurt, but he did not have any choice with the matter. Tuttle has otherwise testified that in the past 2 years he had worked in the office and he also made up the timecards; that January and February are a slow time of the year for beer, but this year was normal in that regard; and that there had been no layoff in those past years, which he would have known as he made up the timecards. Qualls was not working on January 12, as his driver Gillis was off. Whitt called him at home. Whitt told Qualls that all the helpers had been let go, or terminated; that he had the termination papers waiting on Qualls; and Whitt asked when Qualls could pick them up. Qualls replied in 5 or 10 minutes . When Qualls arrived, Whitt was not there. Covington was. Qualls asked Covington about the reason they were let go. Covington replied he was not sure , but they had been thinking about doing it for about a year , or more than a year, just letting the drivers out on their own; but Covington was not sure why they did it, because Covington agreed they did need help on the trucks. On cross-examination Qualls ac- knowledged that Whitt had also told him in there phone conversation that it was something that the Company had been thinking about for a year. Qualls relates he was given a brown envelope containing a termination letter, paychecks, including 2 weeks' severance pay. Thus Qualls testified that on January 12 he received, and it was thereafter stipulated, that all the terminated helpers had similarly received the following "Notice of Termination" that was signed by President Meyers: As part of our current reorganization, we feel the position of helper is no longer required as of Jan. 12, 1983. Enclosed is two weeks severance pay, notice of insurance conversion (if now under coverage), and all pay due through Jan. 12, 1983. We acknowledge an appreciation to you for a job well done. Forklift operator Houg was evaluated by Shutt, in his office, about 11:30 a. m., Wednesday, January 12. At this time Houg was given a 75- cent-per-hour raise to $5 per hour. Houg had been initially employed in December 1980 at $3.65 per hour. In January 1982, he had received a 35-cent raise to $4 per hour; and a further 25-cent raise in midsummer 1982 to $4.45. According to Houg, Shutt told Houg, in his evaluation on January 12, that Houg was doing a good job; was an excellent work; and that if any routes became available, if Houg were interested in them to let him know. Houg also testified that he had a conversation with President Meyers the next day, Thurs- day, January 13, in the latter's office about 10 a.m. Presi- dent Meyers told Houg that he was doing a good job; that Meyers liked him; that the Company was growing; that Houg would grow with it; and that Houg, as forklift operator, was in a position to mingle among the men all day and could let Meyers know what the problems were. His door was always open, and Houg was to come up anytime and let him know. Houg testified that Meyers had never asked this of him before; that he did not tell Meyers of any problems at this time. Houg, on cross-ex- amination, acknowledged that Meyers did not specifical- ly mention the Union to him. Route driver Lewis testified that his evaluation was scheduled for 5 p.m., January 12, but they took him at 1:30 p.m. At this point, according to Lewis, Shutt told Lewis that the helpers had been terminated; that the drivers and helpers both wanted a raise ; that the Compa- ny did not feel they could financially afford to give them both a raise, so they were giving drivers a raise, and ter- minating the helpers. Shutt told Lewis that he was doing a very good job; that his route was up 13-1/3 percent, largest for the Company; and to continue the good work. Lewis testified that in the prior Monday sales meeting they had been told to make a list of their problems, sug- gestions for the evaluation. Lewis testified that (as re- quested) he had made up a list of about 10 items for dis- cussion ; but three-fourths dealt with relationship of driver to helpers, who were terminated; and another MID-STATE DISTRIBUTING CO. 1523 dealt with pay increase, and they were to get more com- mission. As a result, Lewis did not discuss those matters. Lewis brought up they did not have a properly sched- uled maintenance on the vehicles; and Lewis suggested there be a maintenance schedule, or periodic safety check. Shutt replied the problem was being taken case of, that they were going to start up a scheduled mainte- nance of the vehicles. Lewis also brought up the subject of drivers being given an itemized list of debits and cred- its of the uncollected tickets, or ticket errors, taken out of their check, either weekly, bimonthly, or monthly; some accounting of where that money goes. Shutt said he would talk to Office Manager Wiseman who handles it. Lewis acknowledged the subject of such an itemiza- tion list had been raised by the drivers in prior Monday morning meetings, though he asserted not in the last one. Lewis has testified relatedly that, on the subsequent pay period of February 1, the drivers received their first ac- counting, which went all the way back to July 22, 1982. They were also given an itemization of the deductions from their current paycheck. Drivers have received the latter every week thereafter, though it was not immedi- ately known they would receive it every week. Mayborg also did not work on January 12, as it was a slow day; and because Mayborg had some personal busi- ness to accomplish, he had asked and received permis- sion from Covington to take the day off. When Mayborg reported back on January 13, he was handed the termi- nation papers with severance pay, and he was told their position (helpers) was no longer needed. 8. The events of January 13 a. Management's meeting with drivers A meeting of essentially all drivers with management was held on January 13, Thursday about 6:45 or 7 a.m. Gillis relates that he wore a union button "Vote Team- sters" to work that day. According to Gillis, present at the meeting were Meyers, Shutt, Walczak, and Koontz, and all the drivers. (Lewis essentially corroborates those present, though he did not reference Koontz.) Gillis re- called that Vice President Meyers told the employees that the economy was off, and that he was tired of seeing the helpers make more money than drivers. Meyers told the drivers that they were going to try the drivers going out by themselves. The drivers were to re- ceive 18-cent commission per case of product sold. (Base rate paid drivers did not change.) At this time the Em- ployer was getting involved with a new Miller (Meister- brau) program; and Vice President Meyers said they thought the drivers going out by themselves would make them more efficient on the route; and with a commission of 18 cents (per case), normally, with a stop where a driver could put in three cases but did not, it would give the drivers incentive to put the three cases in. Driver Dan Lewis has testified that in this meeting they said that this was something that had not come up suddenly, they had been thinking about it for a year; that the helpers would not be back; and that that position was no longer with the Company. Lewis further relates, however, that he inquired if they needed help, e.g., at the end of sale or during summer, would the help be provided; and, if so, would the pay be cut. According to Lewis, the drivers were told (in this meeting) the pay would not be cut, and if they needed help, help would be provided. Gillis corroborated (only) that Meyers said that in the summer, or on the routes that needed helpers, they would appoint helpers to those routes. On cross-ex- amination, Lewis related as his understanding (unclear as to origin) that the reason they had terminated the help- ers, instead of laying them off, was because they did not know which ones they wanted back. Gillis also testified that he stated in certain stops he drove a tractor-trailer, and he said he needed a helper to watch him in backup. President Meyers answered, in -material essence, that he had seen Gillis back out of the warehouse, and there should be no problem. Brad T. Ebert confirmed (essentially) that they were told the helpers were no longer needed, and drivers would receive 18-cent-a-case commission. However, Ebert also recalled that the drivers were told that if they needed helpers when it got busy, they would get helpers and there would be no cut in pay. (Ebert thought Vice President Meyers said the latter but was not sure.) b. The Union 's direct contact of Employer on January 13 The petition in Case 9-RC-14210 was filed on January 14. It indicates a request for recognition was made on January 17, and (incorrectly) that no picketing was being conducted at Employer's establishment. Silvers had testi- fied credibly in explanation that he had prepared the pe- tition on Wednesday, January 12, then intending to file the petition after sending a certified letter (request for recognition) on Monday, January 17. However, when Silvers received the word of the helpers' discharge on January 12, Silvers hand-delivered to Employer on Thursday, January 13, the following letter of same date, addressed to President Meyers: Be advised that a petition for representation has been filed with the National Labor Relations Board by this Union. This Union is aware of your anti- Union activities and you can be sure of the fact that all legal means will be used to assure a proper remedy for your illegal actions. As noted, the initial unfair labor practice charge herein was thereafter filed on January 14. c. The establishment of a picket line On the afternoon of January 13, the Union established a picket line, manned essentially by the terminated help- ers. Gross testified that he was on the picket line every morning until the election, and that he cast a challenged ballot in the election. Gross related that when they first started the picketing helpers Mayborg, Tuttle, Qualls, Joseph, and' Speckard were also picketing. Gross recalled that helpers Oliver and (Tommy) King had also picket- ed, though for only 1 day. According to Gross, as time passed, he rarely saw anyone else out there; explaining, however, that he was always there first thing in the morning, and then went home; and, if anyone was there 1524 DECISIONS OF NATIONAL LABOR RELATIONS BOARD later, he would not know. Qualls had testified that he picketed with the other helpers, including, inter alia, Tuttle; and Qualls further testified that he was picketing on March 4, at which tin- he cast a challenged ballot. Tuttle had confirmed generally that he had picketed on several occasions. James R. Oliver testified tht he had signed a union card a day or so after his discharge. Oliver also testified that he picketed one day, after they had been out there picketing three or four times, but that it was cold; and Oliver related he met Silvers, left in the car, and did not thereafter go back to the picket line. d. The retention of Ingram, Soule, and Shearer It is uncontested that Charles "Buck" Ingram had been employed for about 17 to 18 years. There is some ambi- guity as to Ingram's assigned helper duties. According to Houg, prior to January 12 Ingram was a helper on Mike Holman's truck. It appears uncontested that Ingram could neither read, nor write, that he had never driven a regular route by himself, and that he had previously worked regularly as a helper. Houg has testified that after the helpers were terminated Ingram generally per- formed warehouse duties. According to Houg, after Jan- uary 12 only Keith Drury regularly had a helper on his route to Ashland, Kentucky. Ingram, or whoever else was available, including later Tuttle (for 3 weeks), went with Drury when he needed help. The only difference in Drury's route was the addition of 10 half barrels (previ- ously taken up in a van), which could be handled by one person. Indeed, a keg route (in Lexington), handling half and larger barrels, had no helper. Although Houg knew nothing of Drury having a back injury at this time, on cross-examination Houg readily affirmed that he had been told that Ashland (several hours' drive away) had a law that beer delivery trucks had to be off the streets at 4 p.m., as compared with Lexington's 7 p.m. law. According to Houg, prior to January 12 Terry Soule was a relief driver; but he had performed other driver and helper duties; after January 12, Soule worked in the warehouse. Shearer testified that Soule was a draft man who at one time had an accident and was taken off the truck; that previously they did not want him to drive; and that Soule had been thereafter regularly kept in the warehouse. Don Shearer began his own employment in 1978, and he had testified that he previously was classified as a relief driver and now is classified as a forklift operator. Company records establish that in February 1982 Shear- er was classified as a relief driver. Shearer would take over a route if a driver was off or fill in for a helper if no one else was there. Shearer estimated that he spent 25 percent of his time going out on a route, 75 percent of his time in the warehouse. On cross-examination Shearer confirmed that long before the Union came up he asked to be taken off a relief route; that he told them that he did not want to be a relief driver; and that Whitt had told Shearer that he could be a forklift driver from then on. Vice President Meyers asserted that Shearer was car- ried as a helper, albeit warehouse helper. Shearer was evaluated during the morning of January 13 by Shutt. Vice President Meyers was also there. Shutt told Shearer that there were some changes being made around here; that Shearer would be a part-time relief driver; that he would work part time at the warehouse as a forklift driver; and that Shearer would get a raise from $4 to $4.50 immediately. Shutt told Shearer that Terry (Soule) and Buck (Charles Ingram) would be relief driv- ers too. Then Vice President Meyers said, "You know, Buck won't be able to do no route, he won't be able to figure tickets, or anything; and that he'd be mostly work- ing the warehouse, or something." On the following Monday, Shearer was assigned to ac- company Tim Hilterbran. Shearer accompanied Hilter- bran to his first stop at Kroegers where they delivered 100 cases. After that, Hilterbran had an appointment and Shearer drove the rest of the route alone. Shearer did not think he drove any other route thereafter, and no evi- dence was offered that he did. e. Other effects of helper terminations Gillis testified that thereafter, in general , he did not have a helper. However, on days when Gillis had a lot of beer to go off the truck he received help from Walc- zak (three or four times) or, as he recalled, from Shearer (a couple of times). Gillis has otherwise testified that working without a helper made the work a whole lot harder, and a little bit unsafe in unloading , and in carry- ing money; that it had also increased his work hours from roughly 40 hours to 50 to 53 hours; and that it had remained that way until the helpers were reemployed. Lewis drove a Lexington route. He has testified that prior to the helpers' return he received occasion help from Koontz. Lewis affirmed that it took him longer, 3 to 3-1/2 hours a day, to do the work; otherwise, that it affected the job he did; and that he could not give the service as he did before. Shearer has testified that prior to the termination of helpers helpers would regularly break down (build up) their own pallets (as regulated by need or order) and Shearer would then move them, although previously Shearer also had occasionally built them, if a driver asked him. Shearer testified that after the helpers were let go the amount of his building up of pallets increased. Shearer testified that his work increased 3 or 4 hours a day. However, on cross-examination he described his hours of work as before being 6:30 a.m. to 6:30 p.m. and after being 6:30 a.m. to sometimes 8 or 8:30 p.m., and he has also acknowledged that it varied. Houg confirmed he had to perform helper duties, e.g., in loading the trucks; and he also recalled that his hours increased approxi- mately 10 hours a week after the helpers were terminat- ed. In contrast , Meyers has testified that his analysis of Shearer's hours (over a period stretching from October 5, 1982, to May 10, 1983) reveals that rather than the 3- or 4-hour increase per day that Shearer reported he had experienced when the helpers were discharged, Shearer actually worked an average or a little more than 2 hours more per week and, on the helpers' return, less than 1 hour more per week. In further contrast Houg, who had averaged 56 hours, after discharge of the helpers worked 2 plus hours less (53 .60), and on the helpers' return slightly more (54.1). Employer has urged in its brief that MID-STATE DISTRIBUTING CO. Shearer's testimony should be discredited because he was thereby shown prone to exaggerate . Propriety of the longer period of averaging aside, I have analyzed the un- derlying weekly total hours presented by Employer for Shearer and Houg for the months of December , January, and February . It is concluded and found that the Gener- al Counsel 's evidence considered in that light does not prevail in establishing that Shearer and Houg worked significantly more hours directly attributable to the ter- mination of helpers , although there remains no question that they had added duties in buildup of loads for driv- ers. As to Respondents' additional argument that the above testimony of Shearer was exaggerated to point of warrant to discredit all Shearer's testimony, I am not so persuaded . However, I have discerned a bitterness in Shearer over Employer's payment of forklift operators Houg and Doss more per hour than Shearer , who con- sidered himself a forklift operator , and with more seniori- ty. On that account I have evaluated Shearer 's other tes- timony more carefully. 9. The additional alleged interrogations and threats in January a. Koontz' alleged interrogation of and threats made to driver Lewis on January 14 The complaint alleges that Route Supervisor Andy Koontz on Friday, January 14, coercively interrogated an employee concerning his union activities ; and threat- ened an employee (Lewis) with a loss of benefits, that Respondent would close its facility , and that the helpers would not be reinstated if the emmlovees selected the Union as their collective -bargaining representative. Lewis relates that on Friday, January 14 , he saw (met) Andy Koontz, his route supervisor , while Lewis was out on his route, but at lunch , about 1 p .m. According to Lewis, at the time Koontz told Lewis that he was going to ride with Lewis the rest of the day , but did not say why. Lewis acknowledged that Koontz had followed him on his route before to help, but testified it was the first time Koontz had ridden with him in the truck. For the rest of that day Koontz helped Lewis wheel in the beer to retail customers the same as his helper Mayborg had. It was Lewis ' recollection that he was wearing a "Vote Teamsters" button at the time , and Koontz wanted to know if he supported the Union , and why. Lewis told Koontz that his main reason was job security. Koontz then said the Union would not do him any good; that if the Company wanted to get rid of him, they could write Lewis up three times, and Lewis could be termi- nated ; and that when Lewis said he would not do any- thing to be fired , Koontz replied , "It doesn 't matter, they could write you up for anything ." On cross-examination, Lewis acknowledged that Koontz had brought up the fact that Koontz had been in a union before ; adding, however , that Koontz had spent the whole day talking about the Union. Although Koontz was not sure if Lewis was wearing a union button at the time, Koontz has testified that he probably did discuss the Union with driver Lewis on Friday, January 14 . Koontz explained that Friday was a little bit bigger day; and as he recalled, he went with 1525 Lewis in the truck as a helper that morning , which he asserted he had on occasion done before , though he has also met a driver out on a route , when Koontz arrived at the warehouse after a driver had left. Koontz asserted he tried not to talk too much about the Union, and tried to respond, but also guessed that he did bring the Union up, off and on. Koontz' version is that at lunch they got to talking about the Union and the Company , and the prob- lems they were having . Koontz asserts that he was trying to tell Lewis his own feelings ; and Koontz told Lewis a little about when Koontz was working at a non- union plastic pipe factory at Henderson, Kentucky, when they brought a machinists union in . Koontz related that he told Lewis generally how it was before and after. On cross-examination Koontz recalled telling Lewis specifi- cally that the Company was not necessarily stricter, it was just the attitude of the Company changed a little bit he thought, giving as an example that "for Christmas and Thanksgiving we got turkeys and things , and after, we didn't." Koontz also told Lewis that he was not sure, but he just assumed that when the Union came in and more or less bargained for a contract, any benefits, or anything in the past, would not necessarily set the stage . It would be like a whole new ball game , and everything would have to be kind of renegotiated ; and maybe some of the things they had now would not necessarily be guaranteed; and they would have to be totally renegotiated in a contract. In discussing his own prior experience with a union, Koontz also told Lewis that they (employees of that fac- tory) felt the people who got to be in charge of the Union kind of sold out to the Company at the end when they got the contract . Although Koontz has denied that he asked Lewis what his reasons were for wanting a union (specifically), Koontz has in substance and effect acknowledged as much in testifying that maybe Koontz had asked Lewis, if the Union was to come in, what spe- cific things Lewis would like to see that would advan- tage him; and on cross-examination (again) that he had asked Lewis, if a union were to come in what benefits would he want to see him get out of the Union; and Koontz confirmed that Lewis had mentioned different benefits, and that he was sure job security was probably mentioned in there (by Lewis). Koontz could not recall (but did not deny) a discussion about a policy of docu- menting something an employee did wrong, or how many times to get fired . Koontz further recalled that on occasion while he was working , helping Lewis, he jok- ingly had said he would not be able to help Lewis do that; and that Lewis made some joking remark back, which he did not recall. On the basis of the above it is preliminarily concluded and found that Route Supervisor Koontz , in essentially questioning Lewis what benefits he hoped to derive from the Union if it came in, did effectively interrogate driver Lewis as: to the reasons for his interest , sympathy, and support of the Union . With regard to loss of benefits Koontz has referenced only his own experience of loss of Christmas and Thanksgiving turkeys and things at his prior employer when the latter was organized ; and oth- erwise his own view of some employee opinion there on 1526 DECISIONS OF NATIONAL LABOR RELATIONS BOARD employees in charge of the Union 's affairs (kind of sell- ing out to get a contract); and further , within the limits of Section 8(c) permissibly stated that negotiations by the Union for a new contract with current Employer essen- tially did not guarantee that existing benefits would be retained . Notably the foregoing credited testimony on benefits is based on Koontz ' (largely uncontested) testi- mony . Lewis is credited in his definitive and more credi- ble testimony , which has not been as clearly denied by Koontz, that Koontz had essentially also stated to Lewis that the Union would not do him any good on job secu- rity as Employer had ability to write up and terminate Lewis on some grounds even if Lewis did not do anything to be fired. While it is my view that such a statement by a supervisor declaring Employer 's ability to terminate an employee on unfounded or pretextual grounds in a con- versation with an employee about the Union , to which Employer stands in open opposition, is at least coercive, if not constituting a thinly veiled threat of discharge of the employee for a continued union activity that Em- ployer opposed , it is however to be also observed that no such threat or coercive remark by Koontz was specif- ically alleged in the complaint. According to Lewis , later in the day, with Lewis testi- fying, in form, and to use his words , Koontz said, "The old man jPresident Meyers] would rather see the doors shut, than to see the Union come in ." On direct examina- tion Lewis testified that Koontz also told him that even if the Union came in that the helpers would not be back; although on cross-examination Lewis has also testified in response to the question of helper's return and not neces- sarily linked to the Union getting in , "Oh, of course not, No." Koontz has denied that there was any talk about the Company shutting the place down ; then adding how- ever, "not in those exact words." Koontz then testified it seemed he remembered somebody else say that another dis- tributor said he would do that . However, Koontz then tes- tified that he did not recall talking about that , or think he had, explaining that he was just trying to say what that might have come up. On cross-examination Koontz did testify that he remembered telling Lewis that "It wasn 't just a Company to make a living , it was his per- sonal life"; and, "I mean he spent his whole life building this up; and it was kind of a personal thing to him." Koontz acknowledged that Lewis also said something about getting the helpers back . Koontz testified that he said he did not think that the Union would automatically bring the helpers back, and that he thought that was going to be a separate issue, or something . In that regard , on cross-examination , Koontz repeatedly testified that he really did not know exactly what would happen, but would just assume (essentially) that the Union being voted in would not be the deciding factor , or automati- cally bring the helpers back. Koontz' denial (recall of somebody else saying another distributor made the remark on shutting the doors, and vacillation on it as part of the Koontz-Lewis (or possibly some other) conversation, while simultaneously admitting to statements to Lewis as to President Meyers essentially spending personally his whole life building the Compa- ny) is simply unconvincing and unpersuasive. Rather I find the latter supportive, and I in any event credit Lewis in his more convincing testimony of accurately re- citing as Koontz' words, "The old man [President Meyers] would rather see the doors shut, than to see the Union come in." However , on the matter of helper return, I find Koontz ' testimony consistent and the more convincing that Koontz essentially only told Lewis that he really did not know what would happen , but thought helper return a separate issue , or just assumed that the Union being voted in would not be the deciding factor, or automatically bring the helpers back ; particularly with Lewis' ambiguous acknowledgment that the return of the helpers was not necessarily linked by Koontz to the Union getting in. However, Lewis has offered other credible testimony bearing on the discrimination issue . Lewis was aware that his helper (Mayborg) had his evaluation on Tuesday, January 11 , and that Mayborg had been led to believe he was going to get a pay raise. Lewis thought the dis- charge of Mayborg was rather sudden and asked Koontz why. According to Lewis, Koontz said, "You know, after Len [Aldridge] left , morale kind of went down; and people didn 't seem to enjoy the job as much. So the su- pervisors went upstairs and talked with the rest of man- agement to see if by getting more power they could turn it around, so people would be enjoying their job and producing more. And that's when they made Shutt gen- eral manager." Koontz also said, "Things were turning around ; people were enjoying their job more ; production was up ; and everybody seemed to be happy ." According to Lewis, Koontz then said, "But then, the old man gets drunk, comes downstairs, and blows up, and this is what we've got." Koontz did not testify as to this discourse, or explain it ; nor did President Meyers testify in this pro- ceeding. Respondent did establish on cross-examination of Lewis that on a Friday near the end of December, but prior to Christmas , Lewis had a discussion with Shutt about his helper in which he said a lot of times they did not get along; and that if he could not get a better helper, he would rather go by himself . However, Lewis further explicated on cross -examination that their discus- sion at that time was about some other beer distributors that were union , that were making 24 cents a case com- mission; and that he felt for 25 cents a case , "I could probably go by myself, sure ." Lewis has also testified that Vice President Meyers in that period mentioned, as an alternative , that additional routes might be started up; and that they did not know exactly what they were going to do . Lewis also admitted that he told Koontz (on some occasion) that he thought that Mayborg might be responsible for some of the shortages he had , in connec- tion with wanting another helper. Lewis' own difficulties in that regard, which led to his termination on May 6, have been duly considered in the evaluation of Lewis' testimony. However , it is presently observed that other- wise there was not a hint of any wrongdoing on the part of Mayborg; and indeed Mayborg was continued in Em- ployer's employ, and even after Mayborg's termination in January, Mayborg was subsequently employed by Em- ployer again in April , wholly compatible with Mayborg's MID-STATE DISTRIBUTING CO. work performance on the sales route that had shown seemingly the highest percentage increase in sales. b. Employer's awareness of the union meeting held on January 15 or 22 Driver Artie King testified that a union meeting was held on a Saturday, recalling that he had stopped by the Teamsters hall to tell them that he could not make the meeting because he had to work. King also recalled it as after his first conversation with Whitt about the Union (January 11) and about a week before he gave his affida- vit (January 26). Interim Saturdays were January 15 and 22. Whether on January 15 or 22, in any event, on King's return from Richmond, about 4 p.m., King ob- served that General Manager Shutt, Sales Manager Walczak, Warehouse Manager Whitt, Route Supervisor Jeff Slone, and (according to King) new Keg Route Manager/Supervisor Ernest Evans were all in the secre- tary's office. King testified that Walczak said that "what they do at a union meeting is go out there an pray." However, on later inquiry as to who first mentioned the Union (acknowledging it was not in his earlier affidavit) King then testified that it was Whitt who had first said that "we all ought to have to go out to the union hall and join the meeting" and that Walczak had said, "What is the Union, some place to go and pray." On cross-ex- amination King acknowledged that he had said to Evans at the time, "It's dust like a Polish convention," and that there was general laughter. Although there was an omis- sion on part of the above from prior affidavit, neither Shutt, Walczak, or Whitt, all of whom have testified herein, have denied King's testimony. It is concluded and found that management was aware of the first union meeting of its employees being held at the Union's hall on January 15 or 22, and that driver King joined in their jocular comment thereon. c. Walczak's alleged interrogations and threats to Gillis on January 17 and 19 The complaint alleges that, on January 17, Walczak coercively interrogated an employee (Gillis) about his union sympathies; solicited employees' grievances and complaints, and promised to resolve them in order to dis- courage employees' union activities; encouraged employ- ees to deal directly with Respondent, and to bypass the Union; and threatened to discharge employees who sup- ported the Union. The complaint further alleges that Walczak on January 19 coercively threatened employees that Respondent would not agree to any of the Union's demands; threatened to impose more onerous working conditions on the employees if the Union was selected as collective-bargaining representative; and impliedly threatened to discharge employees because of employees' activities on behalf of the Union. On close analysis of the accounts of Gillis and Walczak I conclude and find the following to be the more probable confluence of the facts. (Where there is material conflict the same is shown, and resolved.) On Monday, January 17, Gillis was on his route in Ni- cholasville, Kentucky, making a delivery at the Big Daddy Liquor store, when Walczak, who had driven 1527 down in his personal car, joined him, shortly before lunch. Walczak has explained his presence there on the business grounds that he still had route responsibility; that he knew Gillis had a big day; and that Walczak wanted to see how Gillis would handle the work by him- self, and also to help Gillis out a little bit. As Walczak was helping Gillis unload, the customer's manager, Alan Railey, asked Walczak if Gillis could handle all the work, and if that was why Walczak was there. Walczak explained his presence essentially as above. Railey then asked Walczak what he thought about the Union, and Walczak told Railey that he would rather not discuss it. Walczak thereafter asked if Gillis wanted to go to lunch; Gillis agreed; and Walczak and Gillis then went to lunch at the Western Sizzler. Gillis related that Walczak said he wanted to talk to Gillis about the Union; and Walczak asked Gillis why he favored a union. Gillis answered "job security." Walczak told Gillis, "If you just do your job, you would have job security." Gillis replied that Meyers had been known to let men go "for not very big importance." Walczak's version of his conversation with Gillis is that he could tell some things were bothering Gillis, and Walczak wanted to see if Gillis wanted to talk about them. Walc- zak asked Gillis what was bothering him; and Gillis then started talking about some of the problems at work. Ac- cording to Walczak, Gillis' main concern was his own job security "since we took the helpers of the trucks, and Gillis felt he could be let go at any time"; and that Gillis was also mad because they let the helpers go, that he got along well with Qualls, they worked well as a team, and Gillis thought it was going to be tough to run his route alone. In further support of his version, Walczak has tes- tified that an attorney, Doug Wilson, had come in to talk to them on Friday when the picket signs were up and that Wilson told him what not to say to employees, viz, that he could not threaten, spy, or promise, and a fourth restriction he could not recall. However, on cross-exami- nation Gillis categorically and convincingly denied that this was a casual conversation, testifying that Walczak had asked him to lunch; repeating that Walczak had told him that he wanted to discuss the Union; and that Gillis had not brought up the problem with the Union. More- over, on cross-examination, Walczak has testified that Gillis had said the reason he wanted a union was that he thought a union would give him job security. On direct examination, Walczak related that he assured Gillis there was no need to be concerned, that he was doing a good job as a route salesman, and there was no need to worry about his job security; and on cross-examination affirmed that he had told Gillis, "If you do a good job, that's enough." Walczak has otherwise recalled that Gillis told him the only way he would feel secure "is if Mr. Meyers signed a contract or document" with him stating his job was secure; and adding, if Meyers did, Meyers would probably find a lawyer to void the contract, and Gillis would be terminated. Walczak's recollection was that Gillis had also men- tioned Vice President Meyers' racing car in the ware- house; that he thought it was bad for morale as the guys thought they were out working hard, and the money was 1528 DECISIONS OF NATIONAL LABOR RELATIONS BOARD being spent on racing cars. Walczak told Gillis that was not true; that it was what a lot of guys thought, but it was not actually true; and that "we happen to sponsor Meyers' racing car out of our promotional budget." (No- tably, Walczak has acknowledged that the racing car and Vice President Meyers' Ferrari were subsequently re- moved from the warehouse after these employee com- plaints. ) On cross-examination Walczak further testified that he thought Gillis had also mentioned the way the office handled driver shortages (which was also subse- quently changed). According to Gillis, Walczak said he did not think a union was the answer; that they ought to take the prob- lems they have and confront them with "either Mr. Meyers or Mr. Poole in the Company "; (on cross-exami- nation), that Walczak had "asked if we could sit down with the Company, Mr. Meyers and Mr. Poole, and bring our problems up that we're having with the Com- pany; and that Gillis just said it had to be in writing before he would believe it." Walczak then asked if they would come up with some kind of agreements to our problems" or, if the Company would give them some kind of an agreement , like the solutions, would we con- sider dropping the Union, and take the agreement." Gillis answered that he could not voice on that; that it would take the majority. Walczak has confirmed that at the end of the first meeting at the Western Sizzler he had asked Gillis if Gillis would be willing to sit down with President Meyers and just discuss some of the things that were bothering him and the other drivers, and Walczak related that at first Gillis seemed interested. Walczak of- fered to set up a time, and to sit in, if it would make Gillis more comfortable . On cross-examination Walczak has denied that Meyers had asked him to do so , Walczak asserting his intention was to subsequently ask Meyers if he would be willing to sit down and talk with Gillis or others. According to Walczak, he later received a mes- sage from Gillis, that he did not want to meet , so Walc- zak did not ask Meyers . However, according to Gillis that discussion of the problems was one of the reasons he was supposed to subsequently talk to Meyers . According to Walczak, that was all he remembered , because at this time President Meyers had said nothing. Gillis, however, has testified that Walczak had addi- tionally told him that on the previous Friday, January 14, Meyers had called Walczak into the office and told Walczak to go out on Gillis' route and find a problem so he could fire Gillis. On cross-examination Gillis acknowl- edged that Walczak at the same time told Gillis that he was doing a good job, and Walczak had no intention of doing something like that ; that he was not going to look for a problem, and not going to fire Gillis; that he told Gillis that he (Walczak) had told Meyers that Gillis was too good a driver to do him that way; that it was dirty; that it was not the thing to do; and that he was not going to do it. Gillis recalled that Walczak also told Gillis that Walczak thought Gillis ought not to wear the union button out on the retail market because it could make the retailers angry . On cross-examination , however, Gillis acknowledged that he work it off and on ; and that he had told Walczak that sometimes he took it off on certain stops, just whatever he thought and seemingly acknowledged (Walczak agreement) that it was up to Gillis if he wanted to wear the union button on custom- ers' premises. Walczak recalled a later management meeting after the helpers were let go, and when there were picket signs. According to Walczak, President Meyers was not very happy about what was going on, and he felt he had done a lot for employees in 25 years there . Walczak related most of the guys outside had not been there a year, and had not gained respect for Meyers, and some who had been there a long time knew Meyers had done a lot for them ; and that it hurt Meyers' feelings . Walczak then tes- tified, "I think at that time President Meyers mentioned to me that he was very upset with David Gillis [and on cross- examination ] because he thought Gillis was part of the union campaign and had stabbed him in the back , and for me to go into his territory which is in Nicholasville and Lawrenceburg and find a reason to let him go ." Walczak testified that he looked at President Meyers and said, "Chief, I don't think that's the way to handle it and I won't do that ." Walczak testified that he then told Meyers, "My job is sales manager , and I'm responsible for the route salesmen selling our beer, and if they've got a problem with us, I think we need to talk to them about it; and, you know there 's obvious problems that I know about, and that the driver -salesmen tell me about, that I think we need to sit down and talk about it." (I am wholly persuaded that this conversation between Presi- dent Meyers and Walczak occurred before Walczak's first conversation with Gillis on January 17, when Walc- zak first explored Gillis' interest in discussing the prob- lems with Meyers. ) Walczak has further acknowledged that "told Gillis" that he told "Chief' (President Meyers) he was not going to find a reason to let Gillis go. How- ever, Walczak's recollection was that his relation to Gillis was in a later meeting, maybe on Wednesday, Jan- uary 19, at the Pizza Hut in Lawrenceburg when Gillis (again) was talking about job security . At that time Walczak told Gillis, "I'll tell you something right now that I really shouldn't tell you, but Mr. Meyers asked me to do that, asked me to find a reason to terminate you, and I told him I would not do that because I felt you were doing a good job, and that wasn't the way to handle the problem." Walczak has denied he personally threatened to fire Gillis . On cross-examination Walczak testified that President Meyers leaves the business deci- sions to Vice President Meyers , Shutt , and himself, but readily acknowledged that if President Meyers wanted to fire an employee he could. According to Gillis, on Wednesday, January 19 , Gillis was delivering beer on his route in Lawrenceburg, Ken- tucky, and Walczak was again helping Gillis. They went to lunch at the Pizza Hut between 12 and I p.m. Walc- zak told Gillis that he and Shutt had gone to a ballgame with Don Poole , and that they had discussed the prob- lems of the Company with Poole. Walczak told Gillis that Poole said that he had two women coming in who were going to do evaluations for problems with the Company, and "for us to tell him [sic seemingly them] anything we had to tell him." Walczak then told Gillis that if we brought the Union in there, that it would MID-STATE DISTRIBUTING CO make it hard on us, they'd be looking for reason to fire us, such as now, they allow us to have a beer on the route and out-of-date stock; and that anything we brought in from the Union, they wouldn't accept it." Walczak told Gillis that President Meyers wanted to talk to him; and Gillis agreed to talk to Meyers. Walczak did not recall mentioning to Gillis in this meeting of Walczak's going to a ballgame with Poole and Shutt. (Though Walczak admitted he had, he was not sure he did so in January.) However, Walczak con- firmed that he did tell Gillis that Poole had two women coming down for a survey. Walczak testified that he told Gillis that there would be two girls coming into town soon to sit down and interview the employees on their feelings toward management. Walczak explained that ini- tially Attorney Wilson was coming into town to more or less conduct a survey among employees on their feelings toward management. According to Walczak, Poole had Attorney Wilson and the women work for him for 17 years in various businesses that Poole owned Walczak also told Gillis, "It seems like a good idea for us to work within the company to try to work out our problems that had come up since we let the helpers go; and that seemed like a better alternative than to going outside the Company, to people that really don't know a whole lot about our business." Walczak also testified that he told Gillis that it was his opinion that if a union contract was drawn up there would be certain guidelines that manage- ment would have to go by, and that it would be a lot different from how it was at present "with the amount of leniency we have on the employees." According to Walczak, "before any of this was happening, guys were given second, third chances to improve or change their work habits", and it was his belief that with a union there would be certain guidelines set that it was either right or wrong, drawn up in the contract. On cross-ex- amination Walczak otherwise affirmed saying that "if there was a contract, the Company would not be able to be as lenient", and not necessarily concerning drinking on the job, but he would not be able to help as much as in the past. (Walczak related he normally went out with drivers once a week; though acknowledging he had done so twice this week with Gillis.) Finally Walczak has tes- tified that generally when they talked about the Union, Walczak told Gillis that it was his opinion about unions that initially they try to promise you a lot of things, and the Company can not give into every demand because that would be unfair; that they would probably agree to something if it was unfair; but if an agreement could not be reached between the Company and the Union on a contract it was his idea or understanding that a court would rule how a contract would be settled. Walczak's recollection was that it was on this trip (January 19) before leaving the warehouse that Gillis asked if Walczak wanted a union button, and he replied, "No thank you, I don't need one." According to Walc- zak, Gillis laughed and took off the union button and said he did not wear it when he went outside the ware- house. Walczak then said, "Well, that's a good idea, maybe some of our customers wouldn't like you wearing a union button in their store." Walczak has specifically denied that he told Gillis to take the union button off. 1529 Although Walczak did not think Gillis spoke to Presi- dent Meyers it was Gillis' otherwise uncontested testimo- ny that on January 20 (Thursday) Gillis spoke to Presi- dent Meyers about 6 p.m. in the stairway going up to Meyer's office. Gillis said, "Mr. Meyers, I heard you wanted to talk to me." According to Gillis, Meyers re- plied, "No, I heard you wanted to talk to me." Gillis then said, "What I want to ask you, what's this that Bill Walczak told me that the other Friday he was trying to find a reason on my route to fire me." According to Gillis, Meyers denied it; but Meyers then said, "Foot, you've been here a long time, the way the economy is you ought to go home and look at the bottom line and think about what you're doing, because if you bring the Union in here, you'll have to turn over your profit shar- ing and you've already got some profit sharing accumu- lating in this company." Then Meyers brought up the button and hat Gillis was wearing. Gillis was wearing a hat that said "Teamsters 651," and the button that said "Vote Teamsters." Meyers told Gillis that he did not care how many buttons or hats Gillis wore, it did not bother him at all. It is concluded and found, on the weight of the above evidence deemed the more credible, that on January 17, Sales Manager Walczak effectively interrogated Gillis as to the reasons Gillis favored the Union; that Walczak also effectively solicited grievances and complaints from Gillis; and further that Walczak, in substance and effect, held out a promise of their resolution by Employer, while encouraging Gillis (and other employees) to deal directly with the Respondent Employer, and to bypass, or forgo, the Union. Moreover, whether occurring on January 17 (as Gillis recalled), or on January 19 (as Walczak would place it), Walczak's statements to Gillis, who was openly active for the Union, to the effect that President Meyers had made a prior request of Walczak to go out on Gillis' route and find a problem, or a reason for termination of Gillis, so he could fire or let Gillis go, was a statement that was both coercive and a threat of discharge of employees who supported or were active on behalf of the Union; and it was a statement which, in my view, was not dissipated in clear and continuing coercive intensity by Walczak's concurrent disclaimer of any per- sonal intention to do so. The warrant for such finding is but impelled by Walczak's revelation that it was Presi- dent Meyers who had the unquestioned authority to dis- charge any employee at any time, and who had initially commissioned Walczak to do so, because President Meyers felt Gillis was part of the union campaign and had stabbed him in the back, Finally, under all the at- tendant circumstances of Walczak's discussions with Gillis on January 17 and 19, it is additionally concluded and found that Walczak in substance and effect threat- ened Gillis that there would be an imposition of more onerous working conditions on employees if the Union were selected as collective-bargaining representative, in Walczak's statements that Employer would make it hard on employees; that Employer would not be as lenient in such matters as drinking out-of-date beer stock; or in helping employees as in the past; and, as likely, not be as tolerant about employees' work performances and/or 1530 DECISIONS OF NATIONAL LABOR RELAT IONS BOARD habits, as in the past. However, I am otherwise persuad- ed by the evidence that Walczak in substance and effect said they would not necessarily accept anything brought in from the Union . I need not address any conflict on Employer's improper direction on Gillis' union button usage at customers, observing that this was not alleged as an unfair labor practice in the complaint and, particularly so, with President Meyer's uncontested disclaimer on January 20. Seemingly for the same reason (absence of complaint allegation) neither need I address President Meyers' statement to Gillis on January 20, regarding the suggestion Gillis evaluate what he was doing, in that, if he brought the Union in he would have to turn over his profit sharing that was accumulating in the Company. I shall consider such as background evidence , ambiguous though it may be. d. Whitt's alleged threat of loss of benefits to King; and related urging that King actively work against the Union The complaint alleges that, on January 24, Warehouse Manager Whitt threatened employee King with a loss of benefits if employees selected the Union as their collec- tive-bargaining representative , and requested an employ- ee to actively work against the Union. King testified that Whitt discussed wages with King, who was a keg route driver. Whitt told King to figure it up and see how much he made . King figured it out on a 30-keg base, which was what he was putting off on average, and de- termined that he was making $7.50 an hour. According to King, Whitt said if the Union came in, "I'd [King] be making a whole, or a hell of a lot less"; and Whitt then told King, he ought to go and talk to the boys and try to persuade them not to vote union. King also recalled that a couple of days later Whitt said to him, "You know, everybody's forgetting one little thing ; its a minor inci- dent [sic]; it don't mean a damn thing ; and then said, "The Chief [President Meyers] still owns this place." Whitt has testified that he did not recall asking King to figure out what he was making an hour, and what he would make with a union . I fully credit King's account, and I further conclude and find these complaint allega- tions are factually, substantially supported. 3. Whitt's alleged threats to Shearer The complaint alleges that , on January 26, Warehouse Manager Herb Whitt also threatened employee (Shearer) with a loss of benefits ; threatened to impose more oner- ous working conditions on employees if the employees selected the Union as their collective-bargaining repre- sentative ; and coercively threatened that President John P. Meyers would not negotiate with the Union . Shearer testified that about 3 p . m. he had a conversation with Whitt about his wages . Shearer called Whitt out of his office and said , "I know there's a lot of stuff going on." Shearer then asked Whitt, "If you are giving raises based on how long you 've been there and seniority and how well you work, I asked him why was John Doss making more than I was." Whitt asked , "Well, what do you think you should get?"; and Shearer said , "Well, the same as they get-the same as they make $5.00 an hour." Shearer related that then the subject came up about "I don't know why these fellows want union here." Whitt said that "they would be strict on you , and there won't be no helpers on the truck , you'll work 40 hours a week; and times that we have off in the morning , that will be cut out." According to Shearer , Whitt also said, "If the Union did come in, Mr. Meyers wouldn't bargain with them; and there wouldn 't be any profit sharing," adding on cross-examination , "if the Union got in," as Whitt's exact words . Shearer recalled that Whitt got a phone call, and left; and Shearer went back to loading. About 17 minutes later Whitt called Shearer back into his office, , saying, "I took care of it , for you." Shearer testi- fied , however, that he only thereafter got the $4.50 he was supposed to get. Whitt recalled the occasion that Shearer said he was getting $4 . 50 an hour and some other forklift drivers $5; and Whitt said he would look into it , and did. Whitt's version is that when Shearer asked him about it, Whitt said, "Well Donny I don't know what you are making but I 'll look into it ." Whitt also told Shearer , "There's other things to look at besides $4.50 an hour ," and "con- sider your profit sharing." Whitt then asked Shearer, "How much profit sharing did you get last year , for in- stance ." When Shearer gave the figure to Whitt, Whitt with a calculator figured it out to be (worth) 40 or 40 some cents (per hour). (Shearer did recall the calculator in their discussion .) Whitt also testified that he spoke to President Meyers about Shearer's raise, and Meyers said he would look into it . Whitt testified that was all he could do because he did not have anything to do with raises. Shearer did not subsequently deny Whitt's discus- sion of profit sharing in connection with wages . Other- wise the account of Whitt on the wage inquiry and dis- cussion is substantially compatible , and I credit it. As to Shearer's assertion that Whitt said , "I took care of it, for you," the complaint does not allege an unlawful promise of wage increase , and the above credited facts do not support such. Whitt has also denied that he told Shearer that if the Union got in there would be no more helpers. Although Whitt at first testified that he could not recall any discus- sion about whether the Union would affect helpers, or recall discussion on other companies having unions, or having helpers , Whitt has subsequently testified that he may have said he knew a lot of companies that "are union that doesn't [sic ] have helpers," and that he possi- bly told Shearer that the union companies that he knew did not have helpers. I find Shearer's recollection more convincing on this matter . Whitt flatly denied that he told Shearer if there was a union there would be no profit sharing . However, Whitt acknowledged that he pointed out to Shearer that under some union "contracts you can go to 40-hour weeks." In that regard , on cross- examination , Whitt further testified that he had heard from the "Mickey Links" Miller distributorship , a union company 70-80 miles away in Northern Kentucky, just outside Cincinnati , Ohio, that there was less overtime. Whitt did not know if they made less money , had profit sharing, nor was he sure if they were a little strict, and he did not think he talked to Shearer about that . Howev- MID-STATE DISTRIBUTING CO. er, Whitt has not specifically denied that he told Shearer that the times they have off in the morning would be cut out. Whitt also testified that he may have said it would be up to Meyers and the Company to agree to a con- tract, but did not say Meyers would not bargain. It is concluded and found on the basis of the above- credited testimony of Shearer, including the nature of Whitt's affirmations, that it is more probable than not that in substance and effect Whitt told Shearer that Whitt "didn't know why these fellows [employees] want a union here; that they [Employer] would be strict on you; there won't be no helpers on the truck; you'll work 40 hours a week; and the times that we have off in the morning, that will be cut out." However, I am not per- suaded by Shearer's additional recollections that Whitt explicitly also said that if the Union came in there would be no profit sharing and that Meyers would not bargain with the Union if the Union got in; but I am rather per- suaded on the evidence presented that the latter was as likely Shearer's own impressions from Whitt's above statements about benefit losses, and that it would be if Meyers and the Company to agree to a contract. Similar- ly, on basis of Whitt's clear denial that he told Shearer there would be no profit sharing, his compatible unawar- eness of that subject's treatment at Mickey Links, and his explanation of that subject's discussion arising in regard to wages, which was subsequently uncontested by Shear- er, the variance of Shearer's own testimony thereon, and the inquiry Shearer reports was made of Shutt thereon later, discussed infra, and Shutt's reply it was a matter of negotiation, all resultingly have caused me in the end (despite arguable support to the contrary from ambigu- ous statement of President Meyers to Gillis on January 20) to be unpersuaded by the General Counsel's evidence offering on that matter as to Shearer that Whitt said there would be no profit sharing. Accordingly, it is concluded and found that, on Janu- ary 26, Warehouse Manager Herb Whitt coerced, if he did not directly threaten, employees with statement ef- fectively forewarning of loss of benefits and more oner- ous working conditions if the employees selected the Union as their collective-bargaining representative, in telling Shearer that Whitt did not know why the em- ployees want a union here; and that, with fair implication that if it were so, that Employer would be strict on em- ployees, there would not be helpers on the truck, em- ployees would work 40 hours a week, and that the times employees had off in the morning would be cut out. It is concluded and found, however, that the complaint alle- gation that Whitt coercively threatened employees that President Meyers would not negotiate with the Union is not factually borne out by persuasive evidence. Accord- ingly it will be recommended that the latter allegation of the complaint be dismissed. f. The Emmons-Poole conversation; Poole's awareness that Emmons had initiated the formal campaign Emmons testified that he bad a 30-35 minute conversa- tion with Poole in late January after an opinion survey was conducted (discussed next). The conversation started in the warehouse and ended in Poole's car. According to Emmons, Poole told Emmorts that he did not see where 1531 they needed any union ; and that "Poole said give him a year to get things straightened out and he would show us that we didn't need no union; that we [sic Poole] had 12-1300 employees that didn 't have to have a union; and that he didn 't have a dissatisfied one in the bunch that he knowed of." Emmons said that Poole "couldn't guaran- tee nothing [sic], and if he would guarantee us anything, we couldn't hold him to nothing, or we had no way of making him stand behind it." Poole told Emmons that he had his word , and his word was his bond . Emmons then told Poole that he was the one who got the union cards; and Poole said , that he already knew that . The complaint does not allege any of the foregoing was violative of the Act. They also discussed the leased trucks, which discus- sion is considered infra, in connection with Emmons' subsequent alleged discriminatory layoff. According to Emmons , he openly and regularly wore a "vote for teamsters" union pin, or button, starting after the first union meeting at the hall, which he could only recall generally as a month or better before the election of March 3 , but which was noted from credited King testimony was either January 15 or 22. About 3 or 4 weeks before the election Emmons began wearing a union hat which said , "Teamsters Union." Emmons was subsequently elected the steward for the over-the-road drivers a week before the election held on March 4. (In passing it is observed that Borders was elected route steward, and Houg elected warehouse steward at the same time .) Emmons was laid off on March 25, under circumstances to be described infra. 10. The surveys The complaint alleges that on January 26 and 27 (Wednesday and Thursday) two unnamed agents of Re- spondent, at Respondent's facility, solicited employees' grievances and complaints, and promised to resolve them in order to discourage employees' union activities. The record reveals that a survey was conducted on those days essentially among all unit employees, who were as- sembled in groups of employees pursuant to a prepared schedule on company paper that was posted on company doors. A general composite of the testimony of employ- ees Emmons, Gillis, Houg, King, and Lewis as to the meetings they attended follows. In addition to general notice to employees, and instruction for attendance at these scheduled meetings given by Shutt in prior driver sales meeting on Monday, January 24, certain employees were individually directed by Shutt and Whitt to attend the meetings, which were all held in President Meyers' office. It is clear, and I preliminarily find the two women conducting the survey of company employees, on com- pany premises, with company assistance and approval, were agents of Respondent Employer for such purposes. Present during the conduct of the survey were the two women and the scheduled employee group. (Manage- ment and supervisors were not in attendance.) A group consisted of two to eight employees, and a meeting lasted 1-1/2 to 2 hours. One of the women presided; the other took notes. According to the employees, the women initially iden- tified themselves variously, as working for a law firm 1532 DECISIONS OF NATIONAL LABOR RELATIONS BOARD that goes around and evaluates a company's problems and, on further inquiry, that they were paralegals; that they were working for Don Poole, coming in to take or run a survey on Midstate, and find out what its problems were, and for the employees to feel free to tell them any problems in the Company, or any suggestions; that the women would be taking them down, and giving employ- ees a little test. The employees were told that Poole had used them in the past for his corporations, and the sur- veys "were most popular for [sic in] all the places" Poole owned. The employees were told they were just trying to find out the problems in the Company between the workers and the owners and supervisors; to evaluate what the people thought of management and employees there, and for the employees to feel free to tell them any problems in the Company, or any suggestions; and that they would be taking them down and giving the employ- ees a little test. The employees were told the tests and notes would be turned in to the firm in Roanoke, Virgin- ia, to be summarized, and the summary would be sent to the Company (Mid-State) for the Company do to what they wanted with the summary. The women first gave out blank questionnaires. The employees were told they were not obligated to take the test, but that it would help them in their evaluations with the problems of the Company if the employees would take it. The employees were told everything was confi- dential; and no names were asked, but the employees were asked to put their position at the bottom or top of the questionnaire. a. General form of the questionnaire The test administered (a blank form of which is in evi- dence) consists of 32 questions. There were 29 multiple choice, or yes or no questions inviting employees to ex- press a view of and/or comparison of Employer and other companies in regard to varied subjects of their workplace; general satisfaction with schedule of work hours and shifts; fair and reasonable policies, benefits, and take-home pay; the employees' perceived view of the relationships of employee to supervisor and manage- ment, in regard to information and communication, job favoritism, commitment to supply steady work positive criticism and performance acknowledgment, discipline, and group or departmental relationship; and an inquiry made on whether there was prompt employee complaint settlement. The last three questions (30-32) invited a nar- rative response (question 30 requested a yes-or-no re- sponse) and were as follows: 30. Do you know of any situation which should be investigated by management? If your answer is yes please state the matter which should be investigated. 31. If you were the boss, what would you do to make this a better place to work? 32. What do you like best about your company? After the written test was completed, the employees were told to feel free to speak their opinions, and the employees were then asked questions as to what they thought of Meyers and individual supervisors (with the presiding woman naming names), as well as inviting the employees' discussion of problems in the Company and the suggestions employees had. Handwritten notes (usu- ally by shorthand) of what was said were taken down contemporaneously. The employees were told the women would take them (the questionnaires and notes of the discussions from all groups) back to their company, where they would be put all together; and they would come up with some answers for Poole and them; and that Attorney Doug Wilson of the above law firm (and who was active in the attendant representation case for Employer) would compile the information into a book of sorts, and send it back to the owners and management; and according to Hong the problems would be there for them to correct. b. Specific remarks and notes Gillis testified that he personally brought up the prob- lems drivers had with tickets and related pay deductions; that in earlier meetings they had mentioned they (driv- ers) would like to be shown a copy of cases sold and shortages taken out; and that they were told they (the Company) could not do it because they had to repro- gram the computer. Gillis recalled he also brought up about it being unsafe on the routes, because driver Ed Stacey had been robbed. Gillis otherwise recalled there was a discussion on insurance. (Gillis explained that when Aldridge got out of the Company, the Company changed its Aetna policy to another company, and they told employees that they would have the same coverage, and that the employees would get insurance booklets the first of the year, but had not. Employees received the booklets, according to Gillis, at the end of April, thus after the election.) Present in Gillis' meeting as recalled by Gillis were drivers Gillis, Tim Williamson, Ed Stacey, Keith Drury, and (over-the-road) driver Emmons. At the outset of their meeting, Emmons and Gillis asked that the notes be taken down in longhand, and (later) for a copy of the notes taken down. Gillis relates that the girl said there was no problem, and a copy was given them. From that copy in evidence of group no. 6 meeting conducted at 3 p.m. on January 26, Gillis has identified the following notes made as relating to his above comments: (a) Mr. Meyers told supervisor to go on route with employee to find reason to fire him, because he thought driver was instigator. (b) Gina just takes shortages out of checks and if you want to find out about it they don't have time to talk to you. (c) In sales meetings I brought up I wanted a stub with my check of what was commission broken down on different beers and shortages and they said they couldn't do that. There is no commu- nication between employees. In response to related question if they took out money recently: MID-STATE DISTRIBUTING CO. (d) Last week they took $13.85 out of my [check], shortages they say. When J. W. Powell was here a man helped up count our money. (e) They gave Buck [helper Charles Ingram] plaque [sic] because of 17 yrs. of service for first time. (f) In the summer time there is no way [work] w/o a helper. They should watch us. I value my life more than a case of beer. One was robbed on regular route . If you get robbed they'll take it out of your check. Emmons confirmed his presence at this meeting and that he and Gillis asked for a copy. Although Emmons did not take the test, asserting he felt the questions did not apply to an over-the-road driver, he did recall saying it would never have happened if Len Aldridge was there; and they treated him (seemingly Aldridge) "like a damn dog," which appears in the notes . It will be re- called that Poole had a conversation with Emmons after this survey. The recorded discussion notes in evidence began with otherwise unidentified employees ' observation that em- ployees had tried to make contact 3 or 4 months earlier and all they got were promises; now "they think we've got the upper hand and they want to talk"; and "it looks like they could have asked these questions themselves." Otherwise there were a number of unfavorable com- ments registered about both Meyers, and favorable com- ments registered about Shutt, and other supervisors (ex- cepting the office manager), but in particular about Al- dridge while he was there, and with the main friction as- serted to be over employee job security; with employees registering their perceived general complaints about higher management 's lack of interest , lack of communi- cation, and consistency with employees ; and employees being in need of their jobs and fearful of being fired for what they said or might say. There was a specific com- plaint about the office manager 's purported failure to timely and properly handle an employee 's insurance bill, submitted several times over a 3-month period, and the handling of accounts and shortages by the office manag- er with an employee complaint that even when the office manager was proven incorrect the employee was never paid in but and only told it would be credited, and the credit was never seen by the employee . Otherwise the employees registered specific complaints , inter alia, of: a lack of company seniority; a man with 15 years' service being fired for being a few minutes late ; scare tactics being used in urging employees to sell more , or it was their problem; having one man do a two-man job, and "a man work hard, but come in with a shortage, and the day's work is for nothing"; lack of raises; and employees being demanded to do things rather than being asked. There was also a complaint registered that Poole should have checked the situation out himself with an employee expressing a desire to tell Poole directly. Gillis has testified that there never had been such a survey of employees taken before. Gillis has testified that the Company had met with individuals about problems (and in a small group as earlier noted), that he had turned in a list to Vice President Meyers; and that he 1533 (and others) also confirmed that problems had been dis- cussed at the end of sales meetings, when questions were invited , though as Respondent 's witness , Wolczak has testified that was very rare. On cross -examination Gillis also acknowledged that Employer had used an employee suggestion box (about the spring of 1982 ), but added that it was used intermittently, and that employees were told it was being taken away because the only thing the Em- ployer was receiving in it were jokes. Warehouse forklift operator Doug has testified similar- ly as to the smaller group meeting that he attended (on January 27) with forklift operator Doss. Doug testified that they were asked questions about each supervisor, owner, and different aspects of the Company, the prob- lems they thought existed, and about conditions in the warehouse . According to Hong , he and Doss discussed the air bags (a bag from dock to railcar to keep weather out) that were purchased , but had not been installed. At time of hearing one had been installed . They also dis- cussed that they should be paid more than what they were getting because they performed duties other than as forklift operator, e.g., as relief driver , helper, whatever. Finally Gillis testified that the Company changed its policy on tickets and shortages a week or two later. The facts are that drivers started receiving on Friday Febru- ary 1, a copy of the form Employer used to deduct shortages out of paychecks ; and prior to that, the drivers had to go and ask to be shown shortages , which carried with it the assorted difficulties herein reflected. 11. Shutt 's postsurvey speeches to employees a. The speech The complaint alleges that , on February 8, General Manager Mike Shutt solicited employees ' grievances and complaints , and promised to resolve them in order to dis- courage employees ' union activities . Group meetings of employees were scheduled and held on February 8 and 9 in which General Manager Shutt spoke to employees. The first meeting on February 8 was scheduled at 7:15 a.m. for seven drivers, including drivers King and Lewis; the second at 8 a.m. for eight employees , mostly ware- house and garage employees , but notably in passing, in- cluding Ben Zaranka (who cast one of the challenged ballots in the subsequent election conducted in the repre- sentation proceeding); and at 4:30 p .m. for six employees, viz, five drivers (including Gillis and Ebert ), and Robert Tuttle (who had just been reemployed on February 7, under circumstances to be addressed , infra). Although Emmons (and other over-the-road drivers) is not shown to have been scheduled for attendance at any meetings, Emmons attended the meeting with Gillis on the after- noon of February 8. On Wednesday, February 9, there was a similar meeting scheduled for four employees in- cluding Shearer at 7:15 a .m. (Statements in the speeches deemed relevant to other allegations of the complaint, and defenses , are conveniently, presently raised for such later considerations.) Lewis attended the first group meeting on February 8 at 7:45 a.m., held in President Meyers' office. He recalled the other scheduled drivers as being in attendance, 1534 DECISIONS OF NATIONAL LABOR RELATIONS BOARD except that driver David Borders, who was scheduled to attend this meeting, did not; and that driver Brad Ebert, who was not scheduled to attend that meeting, did attend it . Lewis testified that he taped the meeting at which Shutt spoke to employees and, insofar as he knew, he did so without Shutt 's awareness . In light of Lewis' testimony , and stipulations of the parties, I shall rely the more heavily on the printed transcript of this taped meeting (where audible) as being the more accurate of what transpired at this meeting.3 Broadly viewed , Shutt's (taped) speech in form was es- sentially a preelection campaign speech . At the outset Shutt told the employees that there were some things he needed to say; that there were some things he could, and could not say ; that he could not say, or do much; and Shutt specifically told the group at the outset that he "Can't promise anything . All we can do is try to state the facts . Okay. The best we can." Shutt said there were two campaigns , one for and one against the Union ; that his desire was to present all the facts to the employees, not just what the Union told them; and he urged all the em- ployees to vote in the upcoming election to be held on March 4. Shutt went back a couple of months to when he thought possibly the trouble had started , referring to Al- dridge's departure , and the fact that everybody liked Al- dridge. Shutt later spoke on the subject of employees who thought Aldridge was coming back , or had some hope "we can talk him into coming back." Shutt told the employees that he did not really believe that was true, and that these employees had to realize that before we go any further." Shutt relatedly told the employees that he was not trying to replace Aldridge, and that he did not think there was any way he could. Shutt then invited employees to come to him at any time, on anything they needed to know, on any questions they had. Shutt told employees of his being made general manager and Walc- zak sales manager, and their prior effort to improve things; asserting that they did some things over the past 3 months that helped the Company; and that there still was a lot to be done. Shutt then said , "I think there's a few things that we need to do that we can do by work- ing together . Okay." Shutt spoke of Poole's increased presence at Employ- er, and assured employees of Poole's continued interest in Employer ; and Shutt confirmed to employees that Poole had used the survey in his other businesses for about 15 years . In regard to the survey recently conduct- ed, Shutt told the employees , "[W]e are going to have some other meetings before the vote to discuss some of those surveys to see exactly what people , what input not the people, [inaudible] but the input people gave to those people to see what we can do to make this a better place to work Okay. If there are things in there that we can work 3 Lewis has testified as to the authenticity of the tape, and to the accu- racy of a transcript made thereof The parties have similarly stipulated as to a printed transcript in evidence of the contents of the tape , except where it is agreed the tape is inaudible, and as well, have stipulated to the identity of speakers and the remarks attributed to them as made by them, respectively , viz, by Shutt and drivers Tim Hilterbran, Carroll, Drury, Terry Soule, Brad Ebert , and Dan Lewis , in a question and answer ses- sion that followed Shutt's speech. with we will be more than happy to do them. But I'm not going to promise anything." (Emphasis added.) Apparently there were no further meetings before the election, at least with employees. Returning to the union subject , Shutt stated that, after the management changes, employees were upset for many reasons , the main reason , a lot of people saying "there was some job security"; but that Shutt "didn't think the majority want to support any union activity"; and Shutt then said to this group, "I think there was an employee who said look we've got some problems, you don't seem to feel like you care enough to help us with these problems , we're going to go outside the Company. We're going to the Union to help solve those problems." Shutt then expressed a hope the employees would "come to us" (management); saying that the problem was "no one did" ; and "evidently we [management] were a little blind about the thing ," and therefore, "we have a union come in and try to solve our problems." Shutt then ex- pressed the thought "that's not where we need to start." Shutt then told the employees that since becoming general manager he had tried to improve the level of communications between all employees ; and he reviewed Employer's steamlining its organization, stating essential- ly that they never should have had the situation of three executives making all the decisions , and (essentially) a ri- diculous situation of people overriding other people making decisions. Shutt then told the employees that now with a general manager, a sales manger, and super- visors decisions could be made and not questioned; and that he did not think they would find "at any time that anybody above me is going to question any decision I am making ." (Lewis' independent testimony was essen- tially compatible, viz, with Shutt 's assertion of three people making decisions after Aldridge left, overriding each other , so Shutt was made general manager at that time , and his decisions would not be questioned or over- ruled. Lewis ' recollection , that there was some additional expression of dissention as such, is not to be found as such in Shutt 's remarks to this group.) Shutt then spoke of his own agreement , in talking with employees, with their expressions that they did not just want a job, or to work there , and that he thought pay was not the biggest part of why people wanted to work there. They also had to enjoy coming to work and the atmosphere . Shutt stated the pay was good and essential- ly that he did not think there was a problem that those who did the most work , should be rewarded , should get the money. Shutt spoke of his having started something a little new, but not new, that should not have been new; viz, the posting and bidding for any open job available by interested qualifying employees, but not awarded on an employee's time here (seniority only), but that and also on what kind of job he has done "since he's been here." (This also was essentially confirmed by Lewis' in- dependent recollection that the stated basis of selection was not to be strictly on seniority , but also on job per- formance . Lewis testified that he first became aware of such a job bidding procedure earlier, about a week after the helpers were fired.) MID-STATE DISTRIBUTING CO. On the subject of solving problems Shutt stated and repeated (essentially) his disbelief that any union "could solve our problems; and while on one occasion he also said he might be wrong, he then said , "They may be able to solve a couple of problems but they won 't be able to solve as many problems as you may think we have and I think by just everyone having been surveyed having evaluations, if you know everybody , that is the only way we are going to solve any problems." After reading to employees four questions (of nature frequently posed in representation campaign) that they should consider, and making certain comment thereon , Shutt again said, "I don't think we need a union to come in and solve our problems. I think they will only heighten our problems. We need to work together as a team to try and solve any problems which we may have here." On another occasion after telling the employees that the Teamsters Union "can guarantee nothing" and that "right now they have no power to deliver ," Shutt then said, "If I tell you something, I can get it done and I 've got the power to deliver it. They don 't." (Emphasis added .) Shutt later told employees relatedly that he could guarantee that Chief (President Meyers) and John (Vice President Meyers) or somebody is not going (essentially) to pre- vent him making decisions , make decision for him, or overrule him. On another occasion , in discussing union promises , Shutt said he did not know what the Union's promises were, and did not care what they are saying, "Because right now, like I said, legally our hands are tied", and "Like I said , I don 't think any union is going to solve our problems." Shutt then told employees, if they had problems about their jobs, about anything they wanted to talk about , to come to him, Walczak, or their supervisors ; and "it'll finally get back to" him ; and "and we'll try to get something done about it." (Emphasis added .) Shutt also told employees that if they wanted to pay somebody monthly to try to solve their problems it was totally up to them . (Lewis' independent recollection was that Shutt had said that "if we wanted to pay some- body to talk for us that 's fine; or we could come to him and get something done." Although as noted, both state- ments as initially made involved the qualifying word "try" and considered alone, were not categorical , Lewis' recollection on Shutt getting something done finds sup- port in the later question and answer session , discussed infra. Lewis ' other recollections of Shutt saying, if em- ployees had a problem, to come to him , Walczak, or other supervisors ; that it would get back to him; that he could get something done; and that he had the power to deliver, each considered separately, are in substance found supported definitively in the speech .) He again urged them to vote on March 4 , however they felt. A question and answer session followed. b. The question-and-answer session The first question posed was by driver Tim Hilterbran, and was with regard to the feasibility of drivers going by themselves in the summer , and essentially was "Do you really think we will be able to do it ourselves ." Shutt an- swered, "I think that might be a problem , I really do. And we 're looking into that right now." However, when Hilterbran then asked what could be done about it, hire 1535 the helpers back, Shutt replied, "We don't want to hire back helpers." There was then a discussion of two in- stances of a driver having already individually hired casual labor on their own; with driver Carroll Drury speaking to that, and asserting it was what drivers did previously before they had helpers. Shutt, however, said there was a related legal problem that was being looked into; and that employees could not do it regularly at present. On driver inquiry, and after referencing that the 18- cent commission was getting close to including what helpers were making with the drivers, Shutt discussed the competitive feasibility in their market of the Compa- ny affording to pay drivers 18 cents a case, plus pay a helper $4.25 an hour working 65 hours a week. Shutt then said, "We're not talking about being competitive with downtown Chicago. When you really think that when we sit down at the bargaining table that the de- mands I think that are going be thrown at us by the Union, we start from ground zero. We don't have to agree to a damn thing. And we'll agree to what is finan- cially able for us to do." (As it is, clear that Shutt's re- marks were conditioned to his thought of union demands to be made, I do not credit King's recollection that Shutt said, "If we want to fool with the Union, if it came in, we could start that ground zero," etc.) Driver Soule questioned Employer's sudden interest in a few different things like pointing out shortages, and people getting involved in drugs, and other little differ- ent things. In response, Shutt went back to Aldridge's leaving, and said, "There seemed to be higher morale here. There seemed to be people enjoying their job a lot more and that includes all levels of employees not just you all, and tell you the truth I didn't have any one idea that any union organizing was going on. Like I said nobody came to us with any problems so how did we find out about the problems. The Union came in, we did surveys, then we found out we had some problems and now we are trying to straighten them out. You know." (Emphasis added.) Driver Brad Ebert has testified that he then said, "You knew it all along you had problems. Somebody had to know." There followed a discussion of the problems of short- ages and packaging (partly inaudible) and when Shutt questioned Brad Ebert the following essentially clear dis- cussion occurred: Q. BRAD EBERT: Yeah, straightening out and being real nice to everybody all of a sudden. A. SHUTT: I don't really think we've ever been hard or not caring to any of the employees. Q. BRAD EBERT: Well, Well, a . .. excuse me but you should have been doing it all along. Like trying to pay shortages and stuff like that-and now you have to do it. A. SHUTT: We don't have to do anything. Q. BRAD EBERT: It took this to get you to start doing stuff. A. SHUTT: What I'm saying is I didn't recognize the problems before the Union came here. Nobody came to me and said this is the problem, let's straighten it out. Now, if I'm wrong tell me. 1536 DECISIONS OF NATIONAL LABOR RELATIONS BOARD Q. DAN LEWIS: Now what about all of those sales meetings? You know when we brought up the fact that we would like to have a weekly itemized list of our shortages and credits. A. SHUTT: You still don't have a weekly list in your paychecks do you? Q. DAN LEwis: Yep. There followed a discussion indicating at first the fre- quency of the itemized list was unsettled at the time (confirmed by Lewis testimony), and in clarification of the tally drivers recently received, with Lewis express- ing appreciation of it. There was related discussion of other problems with the drivers' inability to check in the afternoon with the computer and available approaches to correction of problems of mistakes in accounting, with Shutt, after stating the Company could not do all the work, saying: You know, I'm just saying you know, if this system will help you, you know, by doing that weekly, I hope it will, okay? Now, I'm going to be crazy and sit here and admit that the Union has not helped us to bring out the problems and help us try and solve some problems but' that's not to say that after March 4 and the Company were to win, that every- thing's going to stop. Now this thing isn't just for short term, its for long term and if we can recog- nize the problems and you let us know what the problems are and if we can try to get them solved we will. You know we can't solve every problem. (The aforementioned itemized list, initially distributed February 1, was distributed thereafter weekly.) Driver Carroll Drury made related observations that even when Aldridge was there and tried to get employ- ees to talk about problems nobody would. Shutt agreed that "if people didn't come to him and say this is a prob- lem, then they wouldn't get anything solved"; but Shutt also said that not every problem could be solved; and that he, and they, had to live with some problems, "It's a business thing." Shutt then said, "If there's a problem with the system we're doing, some kind of you know, something like these shortages that we can straighten out, you know, some things might take this threat of the Union to get some things done sometimes. It might now, but at least, at least now we know where we stand, we know what we got to get done. You know. I'm not saying every problem is going to be solved, and I don't think we can believe for one minute that the Union is going to solve your problems for you. If you do, that's fine. Hope we got more people that don't." After Drury's additional comment of his own position in talking directly to Employer if he had a problem, Shutt agreed, after saying "if you want to pay somebody to speak for you fine," then said, "If you don't, then come to me and talk to me we'll get something done. Where it's possible. Can't do everything. Don't intend to. If it's something we can work out with somebody, something that needs changed, we will." Shutt then spoke of relief driver Soule's speaking to him about relief driver pay, that he had not thought about, in their changing regular driver pay, but did not increase pay of relief drivers who were also doing all the work by themselves. Shutt said, "That's not right," and it was something he could get done in a day or week, but "it's got to get done soon." Gillis and Emmons have testified limitedly as to the similar meeting with Shutt they attended that day (at 4:30 p.m.) with other drivers. According to Gillis (in this meeting) Shutt said he did not think everybody wanted a union, "it was just a few of us." Emmons testified that when Shutt said the employees did not want a union, Emmons then said, "Well, there had to have been over 50 percent of them want it, or he could not have got his foot in the door." Gillis essentially has corroborated Emmons in testifying that Emmons said that, "it was a little ridiculous to make a comment like that when he had 50% of the union cards signed," acknowledging the Union; and that it showed there must have been prob- lems in the Company. Shearer did testify generally as to a meeting of a group of employees with Shutt in which a question on profit sharing was brought up. Shearer testi- fied that Shutt responded that there were a lot of "people who did not know too much about the Union; and Shutt told the employees, "We have to negotiate that [profit sharing]." 12. Other preelection developments a. The Lewis-Poole conversation About 2 weeks before the election, at Poole's request, Lewis met with Poole at the Outside Inn, after work, about 6:30 p.m. Also present was Len Aldridge. They had a couple of beers. According to Lewis, Poole said he would like to have the opportunity to be given a year to work things out. Poole said he knew there were prob- lems after the survey; that there would be other surveys; and it was not just something that was going to stop at the end of the election. He honestly wanted to make im- provements with the employee relationship, and things of that nature. According to Lewis, Aldridge said that he would consider it a personal favor if Lewis would vote no, and give Poole a year to straighten things out. Poole said that if at the end of that year, "We [employees] didn't feel like he had done what he had said he would do, that he would help us get the Union in." Lewis re- lates that he stuttered a lot "as he didn't want to commit himself, or he to him"; but then again, he was not going to tell Poole that he was going to vote no, either. The above is not independently alleged as violative of Section 8(a)(1), but bears materially on the purpose of the earlier survey conducted, which is violations. b. Other employees' meeting with Poole,ā¢ Employer's awareness of Oliver's expression of antiunion sentiment Called as a witness by the General Counsel, Oliver has testified that he also met with Poole before the election at a Howard Johnson Restaurant. Also present were Su- pervisors Walczak and Convington, mechanic Centers, driver Artie King, and himself. (Oliver also thought an- other individual was present, but was not sure.) Oliver's recollection was that they drank some beer, with Walc- zak buying the first pitcher, Oliver the second pitcher, and Poole the third, after which Oliver left. Oliver has MID-STATE DISTRIBUTING CO. testified, at first, that he did tell Poole on this occasion that he (Oliver) did not need a union; and he did not need to work all day, and `pay my money to a union." On cross- examination Oliver denied the latter, but further testified that he told them that he did not know what was going on, and "who is going to be Union, and who not"; and that that was "the only thing we were talking about." Fi- nally, Oliver testified that Poole said to him, "I'd like to see all the guys get back together ," because "to me, it was one big family." It is preliminarily concluded and found that Oliver's initial admission of nonunion declara- tion to Poole is the more credible. Oliver has testified uncontestedly (and with some record support) that the only other persons that he told about his antiunion senti- ment were driver Keith Drury and terminated helper Cliff Gross, the latter confirming Oliver had done so on February 21. c. Oliver's election day support of Employer's objections The record reveals that on March 4, election day, Oliver went to the warehouse to vote, and there met and talked with Poole. Oliver did not vote for reasons and under circumstances which were made subject of an affi- davit given to President Meyers on election day, March 4, for use in support of Employer's objections subse- quently filed to the conduct and/or results of the elec- tion. Employer's objection, on investigation, was recom- mended to be overruled by the Board's Regional Direc- tor for Region 9, and the same has now, as earlier noted, been adopted and approved by the Board. It also appears in the record on first occasion that Oliver testified that he had discussed his union sympathies with Poole in the parking lot on election day. Oliver later testified more definitively (and I find in this case credibly) that he did not say anything to Poole about the Union on that occa- sion, but he came there and wanted to vote. On examina- tion by Employer, Oliver further testified categorically that neither Poole, nor any company supervisor or man- ager, told him that, in order for him to come back to work, he would have to give up the Union. 13. Postelection developments a The alleged preferential rehire of James Oliver; and discriminatory pay changes The complaint (as amended) alleges that about March 11 Respondent rehired a less senior laid-off employee (Oliver), giving him preference for available work, and thereby discriminated against more senior (terminated) employees Wayne Qualls , Cliff Gross, and Paul Joseph. The complaint also alleges that Respondent discrimina- torily reduced the commission paid drivers on April 18 from 18 to 13 cents, and discriminatorily changed the pay of helpers reemployed on April 18 from prior hourly rate to a base salary and commission . The fact of the changes in driver and helper pay in that manner at that time (excepting Oliver and Tuttle) is uncontested. Thus, there is no conflict in the evidence that when helpers were reemployed the drivers ' commission was reduced from 18 to 13 cents a case . Gillis confirmed that he had a prior discussion with Shutt and Walczak about 13 cents 1537 and 15 cents; and when Gillis later inquired about it, at the time the helpers came back, Shutt told Gillis it was to be 13 cents, and to pass the word. It is the General Counsel's related contention that certain helpers have re- ceived less pay under a new base salary and commission pay arrangement. At the outset it is observed that the General Counsel does not allege that Employer's earlier rehire of Robert Tuttle on February 7 was discriminatory. Mayborg, the most senior helper terminated on January 12, did not apply for the job filled by Tuttle, who was next most senior in employment and who did apply for that job. Nonetheless, the General Counsel does introduce evi- dence on the reemployment of Tuttle on the basis of overall seniority on an announced position of driver/warehouse person for its bearing on Employer's reemployment of terminated helper Oliver. Unlike Tuttle, Oliver was less senior than terminated helpers Qualls, Gross, and Joseph; and Oliver was preferentially hired for an unannounced position, purportedly as a driver. It is the General Counsel's related contention that Oliver had less experience in driving for Employer than Qualls, Gross, and Joseph. b. An overview of the relevant hires subsequent to January 12 helper termination Date of hire Name/Helper (unless otherwise stated) Rate on return 2-7-83 Robert Tuttle $4. 25 per hour 3-14-83 James Oliver (driver) $4.25 per hour , plus com- mission 4-13-83 David Bond (driver- $175 base, plus commission draft) 4-15-83 Jerry Harrison $100 base , plus commission Johnny Holman $100 base, plus commission Rick Turner $ 100 base , plus commission 4-18-83 Tom Mayborg $ 110 base, plus commission Wayne Qualls $ 105 base , plus commission Cliff Gross $ 105 base , plus commission Greg McDonald $100 base, plus commission 4-19-83 Steve Spicard $ 100 base, plus commission 4-25-83 Donald Dyer $ 100 base , plus commission Douglas Sexton $100 base, pies commission 4-26-83 Paul Joseph $105 base, plus commission 5-2-83 James Scott $100 base, plus commission Although it thus appears as uncontested that Harrison, Holman, and Turner were newly hired as helpers before Mayborg, Qualls, Gross, and Joseph, Joseph has testified that he received a letter on rehire that was dated April 15. Joseph's late return was due to notice given to an in- terim employer. It is to be noted that the General Coun- sel has not advanced as a theory of violation any hire of new employees as helpers before Mayborg, Qualls, and Gross, but solely contends there was a preferential hire of the less senior James Oliver, who had prior thereto openly declared his antiunion sentiment to Poole, and alone had supported Employer's objections filed to the election. 1538 DECISIONS OF NATIONAL LABOR RELATIONS BOARD c. The circumstances of Tuttle's employment of February 7 Cliff Gross has testified that driver Tim Williamson, who drove a city route in Lexington, had to be terminat- ed on Friday, January 28, which left a position open. (It is more probable than not that this development was the occasion for first application of Shutt's recent posting of the new job bidding procedure.) In any event another position opening resulted . Gross called Vice President Meyers on January 31 about the opening. Meyers told Gross to come in Tuesday to fill out an application, as they were going to have everyone fill out an application for the job. Gross filled out his application on Tuesday, February 1. At that time Meyers told Gross to call back on the following Monday, February 7, and he would let Gross know whether he got the job. It was stipulated that Employer placed an ad which ran in the Lexington Herald-Ledger on February 2, announcing that applica- tions would be taken for a driver-warehouse person. Gross has thus testified credibly that he had applied for the open job even before the ad was run in the paper. Qualls confirms that about the beginning of February Employer put an ad in the paper for a warehouse worker or package driver, and that he learned of it from Cliff Gross who had already applied for the job. Qualls went out to Employer and also filled out an application. While Qualls was out there, Shutt inquired if Qualls had filled out an application, and Qualls told Shutt he had. About a day or two later Qualls returned to the warehouse, and about 3:15 p.m. he called Shutt, inquiring if he had filled the position. Qualls has testified that Shutt said, "Yes, they hired Robert Tuttle back because of his seniority." Qualls also testified that Shutt told him, if they did hire back helpers, they would hire them back in seniority, and to hang in there. On cross-examination Qualls has specifi- cally denied that what Shutt had told him was that se- niority would be a factor . Shutt's version recalls a couple of calls from Qualls inquiring if they were hiring any- body; that he told Qualls they were not at present, but "we may be in the near future and to keep in touch"; but Shutt denied he told Qualls the helpers would be hired back by seniority. As noted it was only subsequently on February 8 that Shutt clearly related factors of seniority and performance to filling posted job openings. Gross has testified with specificity that as directed he called Vice President Meyers on February 7 at 9 a.m. Meyers told Gross that he had hired Robert Tuttle. Meyers told Gross that even though Gross had more expe- rience in the warehouse and in driving a truck, Tuttle had more overall seniority as he had been there almost 3 years. Meyers did not deny this conversation. Joseph testified on February 8 that he filled out an application for route helper/warehouser because of an ad in the paper. He spoke to Covington, and Covington told him to pick up an application and fill it out, which he did. Thomas Mayborg was initially hired as a helper on De- cember 5, 1979; and he was thus the most senior of the terminated helpers. At the time of Mayborg's termination on January 12, Mayborg's pay was $4.25 an hour; and he was last assigned as a helper on Dan Lewis' route. May- borg was reemployed on April 18. He was told at that time that he would receive a $110 salary base plus a 5- cent commission; and that he was to receive more than Qualls and Gross ($105 base) because he was there longer. Mayborg was reassigned as helper on Dan Lewis' route as before. It does not appear that Mayborg had any prior driver experience with Employer; and the General Counsel did not contest Vice President Meyers' testimony that Mayborg was uninsurable because of a medical problem, and not considered for a driver posi- tion . It appears more than likely that Mayborg's recogni- tion of this was a factor in his failure to apply for the driver-warehouse person position advertised earlier by Employer, and which position Tuttle filled. I credit Qualls and Gross, and I conclude and find that each was told in substance and effect that Tuttle was rehired be- cause of his overall seniority; and also that Shutt told Qualls (who was next in seniority) if they hired helpers back, they would be hired back on seniority, and to hang in there. d. Tuttle's employment history Robert Tuttle was initially employed on July 25, 1980, and after about 10 days on the trucks he was reassigned into the office where he worked as an inventory control clerk until December 1982. Tuttle left the office on De- cember 6, 1982, and thereafter rode as a helper on David Borders' Lexington Route 1, until his termination on Jan- uary 12. At time of termination, Tuttle was being paid $4.60 an hour. Tuttle testified that he had heard by word-of-mouth that a regular route driver had been ter- minated and the old helpers were to put in an application for an open position. Although stipulated evidence of company record indicates that Tuttle was hired on Feb- ruary 7 as a helper at $4.25 an hour, Tuttle has testified further he was told that he was being hired as a relief driver; and that in the period February 7 through April 18, he had driven 21 times, driving an extra truck 8 times (for which he was paid an additional $20), and driving Borders' route 9-10 days when Borders was terminated. As relief driver on Borders' route (and on other occa- sions) he was apparently paid $35 a day, in addition to an hourly rate. Otherwise Tuttle worked as a helper with Keith Drury on the Ashland route, more so than anyone else (3 weeks). Although somewhat led, Tuttle addition- ally related that it was on the day of his return, or a day after (thus February 7 or 8) that he came back to talk to Vice President Meyers again, and in talking to Ware- house Manager Whitt in the drivers room, Whitt, in gen- eral conversation, said that "Tuttle ought to kiss May- borg for not turning in an application" because, if he had put one in, Mayborg would have been hired back instead of Tuttle. The same would appear inconsistent with an intended rehire of Tuttle as a relief driver. On the other hand Whitt did not give assignment to Tuttle, Shutt did, and his assignment was confirmed as a relief driver by Vice President Meyers. James R. Oliver was hired initially on July 1982 as a helper. At time of termination on January 12, Oliver was a helper on Carroll Drury's route, and was paid at the rate of $3.85 an hour. Oliver has testified that he did not see an ad in the paper, and that he applied for a trucker- driver position about 5 to 6 weeks after he was fired, thus MID-STATE DISTRIBUTING CO. late February, early March. Oliver eventually explained that he got notice of a recall to work (and returned on March 14) by his keeping on going back out there about every 4 to 5 days, but also revealing "they" (Employer) told him, "they was going to hire some people back later"; and he kept going back because he had not been there long enough to draw unemployment, and he had been to 8 or 10 places but was still looking for work. Oliver was hired on March 14 as a driver at $4.25 per hour; and (at least) in recent pay period received a 5-cent commission. Oliver has testified that since his return he worked with Keith Drury on Drury's Ashland route one time, but had more recently gone out (as a helper) with driver James Gray for about the last 4 or 5 weeks. Gross testified that prior to the discharge of the helpers the only time he saw Oliver drive was in backing out of the warehouse, and that on that occasion Oliver had jumped over a rail and run into a Lowenbrau supervisor's car. As far as Gross knew Oliver had never previously driven a route, which is (seemingly) further corroborated by Qualls and, in any event, has not been denied by Oliver. Wayne Qualls had been hired initially as a helper some 8 months earlier than Oliver, viz, the beginning of De- cember 1981. At the time of his termination on January 12, Qualls was being paid $4 an hour, and he had been working regularly 50 to 60 hours a week. In that prior work period with Employer, Qualls' experience had in- cluded a 2-month assignment as a package driver in the summer of 1982, and a 3-month assignment as a draft driver (delivering kegs of beer) from the end of the summer to the beginning of the winter, after which time he had regularly worked as a helper on Gillis' package route. Qualls was reemployed on April 18 as a helper and reassigned to Gillis' route as before. As noted, Qualls was then paid $105 base, and a 5-cent commission per case of product sold. On cross-examination Qualls ac- knowledged he was assigned back on one of the best sales routes. Qualls has testified that the job was the same as he had before except he was to help sell beer, and at night he was to help load only the truck in front and behind, and go home, rather than to stay and load all trucks as before. (Qualls is essentially corroborated in the same by Gross, Joseph, and Mayborg.) Cliff Gross was initially hired on March 19, 1982 (3 or 4 months before Oliver), as a helper at $3.85 per hour. Gross had received an increase to $4 in September 1982. Gross was previously assigned as a helper on Brad Ebert's route (Frankfort and Versailles), except for 3 weeks in July 1982 when he had been assigned to an- other driver's route. Gross also had prior experience as a relief driver on Brad Ebert's Frankfort route, having averaged 1 to 2 days a month on such. While a relief driver Gross was paid his $4 hourly rate, plus an extra $20 for running the route. Gross was also reemployed as a helper on April 18, assigned as before to Ebert's route but, as noted, paid at a base rate of $105 plus a 5-cent commission; and in the latter regard Gross has testified that he is now making less money. Paul Joseph was hired approximately the same time on March 19, 1982, also initially at $.85 an hour. Joseph's recollection is that he received a raise to $4 an hour, 1539 though recalling it indefinitely as about December 1982 or January 1983. Prior to his discharge on January 12, Joseph rode with Tom Young on a Moorehead route, though he also had prior driving experience in May 1982 on a Shelbyville route. Joseph otherwise had significant driver training and experience prior to his employment by Employer, viz, advanced individual truckdriver train- ing in Louisiana for the Army, with 2 years' truckdriving service in Germany; and that service was followed by employment as a route salesman in Texas for Eastern Coca-Cola. According to Joseph, he received a letter dated April 15 but did not return until April 25 (appar- ently starting April 26) due to notice given to his (inter- im) employer. Joseph was also paid $105 and a 5-cent commission. On his return he was assigned as helper on Cal Morgan's Shelbyville route. It is Joseph's testimony otherwise that he is working about the same hours, but not doing as much work. 14. The alleged discriminatory layoff of Robert C. Emmons on March 25 a. The truck leases,- driver assignments Employer had three tractors and trailers under lease (for long haul use) as of 1982. Employer has introduced the material lease, which reveals the tractors (along with three trailers) were leased from Penn Truck Leasing, Inc. under a truck lease and service agreement negotiat- ed by the latter's president Sam Penn and President Meyers dated April 2, 1980. The agreement provided Employer had an option to cancel on the first, or any subsequent, anniversary of the effective (delivery of spe- cific truck) date, but with stated obligation on the lessee (Employer) to then purchase the vehicle (or vehicles if the entire lease was canceled, at a computed rate) set forth in the agreement. The agreement, however, by its terms provides for a minimum 15 percent purchase price at any time, thus by its terms, even on a cancellation after 4 full years of leasing and depreciation of specific vehicle. (The tractors have an individually stated original value, and a weekly rate over a 4-year depreciating base is pro- vided, but with provision that purchase price (thereafter) will in no event be less than 15 percent of original cost.) Date of delivery of the oldest (white) tractor under lease (no. 378 was July 1, 1978; date of delivery of a newer (White) tractor (no. 516) was February 1, 1979; and date of delivery of the newest tractor (brown) (no. 517) was May 3, 1980, in regard to which seemingly the base lease agreement had been last executed on April 2, 1980, though with entry date of delivery day either projected or subsequently entered on tractor no. 517. After over- the-road driver Granger left in the spring of 1982, Bur- gess, then the most senior driver, had driven the newest brown tractor 516. Emmons, next senior, thereafter drove the newer white tractor 516, and part-time over- the-road driver Russell Ruth, lease senior, drove the oldest white tractor 378. Tractor 378 passed its 4-year lease term on July 1, 1982. At that time its minimum purchase was seemingly $7200. In that regard, Emmons testified that Aldridge had told him initially at that time that tractor 378 had 1540 DECISIONS OF NATIONAL LABOR RELATIONS BOARD been purchased by Employer, but then later in August 1982 Aldridge told Emmons that they had decided not to get into the trucking business at that time; and that they had let the truck go back. (As discussed more fully, infra, in August Employer ran a comparison of rail costs on its truck transport, and it was determined rail was considerably cheaper.) However, truck 378 continued in Employer's part-time use by part-time driver Ruth, until Ruth wrecked it on March 3, notably the day before the election. Ruth was hospitalized from the accident and re- mained at the time of hearing under a doctor's care. Tractor 378 was not thereafter replaced. The newer white tractor 516 driven by Emmons com- pleted its fourth year of lease a month earlier on Febru- ary 1, 1983. Its minimum purchase price was thereafter 15 percent of original value of $54,000, or $8100. The newest (brown) tractor 517, driven by Burgess, at time of Emmons' layoff on March 25, was still in its third year of lease. As earlier noted, during the Emmons-Poole conversa- tion in mid-January they discussed the lease tractors. Emmons testified, uncontestedly since Pool has not testi- fied, that they specifically discussed tractor 516. Thus Emmons said to Poole that his truck was going off lease; and that Aldridge had said they were going to keep it, same as the brown truck, According to Emmons, Poole said, "If that's the word Aldridge said, that's what they would live by"; and that Aldridge was running the Com- pany at the time he made the agreement; and that's what (they were going to stand by. Emmons has testified addi- tionally to a conversation he had with Vice President Meyers about the brown truck. Emmons placed this con- versation only generally after the cards were signed and before the election. As Meyers was going through the warehouse to his office, Emmons asked Vice President Meyers what he was going to do about truck 516. Meyers told Emmons that they had made an agreement with Penn for letting them out of the deal of buying the truck, but they were going to keep it until after the brown truck 517. On cross-examination Emmons ac- knowledged the last conversation with Meyers was not in his affidavit; and Emmons has explained, successively, that the reason he did not mention it was probably be- cause he did not think of it; only to add, maybe he men- tioned it, but did not remember. b. Emmons' layoff Emmons relates that he had come in on Thursday, March 24, to pick up his check, as he frequently did, though other employees were paid on Friday. Emmons found the check was not in the mailbox. When Emmons returned on Friday, March 25, he inquired about his check and was told that Shutt had it upstairs and wanted to see him. Emmons testified that when he arrived at Shutt's office Shutt said he had to do the dirty work. Emmons asked what Shutt was talking about. Shutt told Emmons he was laid off. Emmons asked why. Shutt said he did not make all the decisions, he just worked there, like everybody else. The Company decided to turn the truck in, it did not have a lease on it. Emmons asked Shutt about the word they gave Penn that they would "keep the brown truck, they had no lease on that." Emmons asked was it because of his work. Shutt replied no, they had no complaint at all on his work. Emmons left. Some time later that morning, Emmons called back, stating he needed to have the reason for his layoff in writing. Emmons was subsequently given the following written "Notice of Layoff' signed by President Meyers, but given to Emmons by General Manager Shutt. There now being only one over the road vehicle, we do not have the equipment to keep two over the road drivers employed full time. As you are the youngest over the road driver, seniority speaking, you are now on indefinite layoff, effective March 25, 1983. Emmons further testified that the brown truck remains in use. Shutt did not testify as to the layoff discussion of Emmons, and Emmons' account thereof is credited in the main, to the extent shown above. Vice President Meyer's presentment in defense of the layoff of Emmons is con- sidered infra. Part II. A. Respondent's Defense 1. The management difficulties and changes from Vice President Meyers' viewpoint Meyers is presently vice president in charge of the entire operation, reporting only to his father. According to Meyers, when he was earlier vice president of sales and Aldridge vice president of operations, it got very confusing with orders given and overruled; no one knowing who was in charge, and it was, in general, not a good situation. It is Meyers' further testimony that there were quite a few problems; that from the start both Meyers had realized that they could not trust Aldridge, who (they believed) wanted to control the Company; and that they had earlier found some (undefined) agree- ments were altered to Aldridge's favor. According to Meyers, Aldridge also did everything he could to under- mine both Meyers; and Meyers had offered assessment (in hindsight), that he and his father may have done some things that helped Aldridge get the employees on his side, and put both the Meyers in a bad light. Uncon- tested on this record are Meyers' additional assertions that Aldridge had a severe alcohol problem, being rea- sonable when sober, but no telling otherwise; and it was not readily apparent to Poole or employees that Al- dridge wanted to control the Company. According to Meyers, Aldridge also in this period had some problems with both retailers and the brewery; and it was the latter which really concerned the Meyers, because up until this year they had basically operated as a franchise renewable every 5 years. According to Meyers, if the brewery were to "decide you were an unfit distributor, they don't have much trouble in finding a reason to get rid of you." Meyers has testified that some of Aldridge's contacts with the brewery really were not good. Consequently they had been asking Poole to remove Aldridge, but that did not happen until October 1982. The foregoing Meyers' testimony about Aldridge having difficulties MID-STATE DISTRIBUTING CO. with the brewery, being essentially uncontested, is cred- ited. Meyers testified that when Aldridge did leave there were a lot of organizational things that the Meyers felt needed to be changed, and both were well aware a lot of the employees had liked Aldridge. It was decided it was best to start with the needed organizational changes. At that time, Vice President Meyers was personally dis- posed to go outside to get an experienced general man- ager. However, being aware of the serious credibility problems "they" had with (lower) management , as well as with the rest of the crew, they felt that going outside would be the worst thing for them to do. It was decided to use the the inexperienced younger management and, essentially, bring them along. Initially Shutt was made an operational manager; Gina Wiseman, the office manager; and Walczak, the sales manager. As operations manager, Shutt's authority initially was to extend over the ware- house and office people, and indirectly over the drivers insofar as their warehouse duties, but also over the driv- ers if Vice President Meyers were not there. The route supervisors reported to Walczak, who then reported to Meyers. It was soon decided to make Shutt a general manager and have Sales Manager Walczak, Office Man- ager Wiseman, and Warehouse Manager Whitt all report directly to Shutt, which Meyers finally determined was more workable for him to deal with. I am persuaded that Shutt's definitive statement on being general manager as of January 1 is to be credited. On November 9 and 10, 1982, Vice President Meyers, accompanied by Shutt (then operations manager), visited with a top, award-winning Miller distributor in Atlanta, Georgia. There Meyers reviewed that operation's use of a management by objective (herein MBO) plan where- under each management person was to be made account- able for certain things and given a quarterly bonus based on performance. The basic theory was that if an immedi- ate supervisor met assigned goals, higher management (successively) would meet its established goals. By the first or second week in January, Meyers had worked on and established desired corporate goals, and relatedly the detailed relevant criteria: for General Manager Shutt (in profit and sales, but primarily in desired distributions, by brand, retailer, and location); for Sales Manager Walc- zak, and similarly his route supervisors (with goals in some 8-10 areas, e.g., covering case sales, distribution in regard to accounts and products, displays, new accounts from specials, and customer headquarters calls, etc.). Meyers' intention was to establish a similar MBO plan for the office manager but he acknowledged having ex- perienced some difficulty in establishing relevant criteria for that position at the time. 2. Meyer's explanations ,For the conduct of the evaluations and the survey in January a. The employee evaluations Meyers has testified that Employer had regularly tried in its Monday morning sales meetings to get the employ- ees to give comment and discuss any problems without success; and that it was fairly frustrating. Meyers also confirmed his periodic attempted use of a suggestion box 1541 for that same purpose, but has confirmed that, basically, all they got from the employees were smart answers. As a result, from his perspective, over the past 2-1/2 years there had been comparatively little communication be- tween the employees and management. Meyers' own view was that employees were aware there were man- agement problems; and it is Meyers' view that employees were reluctant to discuss their own problems in that en- vironment. Meyers, however, would explain the admittedly new January evaluations of employees as being of a wholly different origin. Essentially in the past year Employer had become eligible to participate in a Miller Masters program for distributor competition. Prior to the spring of 1982, Employer had been ineligible because of Ken- tucky law, which was changed at that time. Otherwise the program is a voluntary one; but it is one carrying the force of the Miller Brewery's high recommendation. The program is all encompassing. One thing wanted adminis- tratively was a program of annual employee evaluations. According to Meyers that is why the employee evalua- tions were set up. Shutt was to handle it, but the pro- gram was delayed until Meyers and Shutt had first worked on the MBO through January 10. (Shutt did not offer any corroboration of earlier discussions of such program, e.g., in November-December 1982.) It is ob- served that Employer began its implementation under the Miller Master program with its publication of a new employee handbook (replacing apparently an older one), in the spring of 1982. b. The employee opinion survey With regard to the survey, Meyers relates that Poole became active in the business in November 1982. They realized that they had a morale problem due to Aldridge (who had quite a few friends) no longer being there. Ac- cording to Meyers, Poole mentioned that at every one of his operations they ran an employee opinion survey, and he had been doing it for 17 years; and they discussed generally that it would be a good thing to do for Mid- State as well. However, according to Meyers, it was not discussed in detail until December; at that time Poole ini- tially gave Meyers the name of George Gardner in the Roanoke firm. Meyers recalls this discussion was be- tween Poole and him and his father, possibly in Novem- ber, but definitely in December. Meyers has related that he had then called Gardner in December, but the latter did not return his call. Meyers also asserts that Poole called Gardner in early January, and Gardner contacted them and referred them to Attor- ney Doug Wilson. It was Meyers' recollection that Wilson contacted Meyers about January 5 or 6 (Wednes- day or Thursday). Meyers told Wilson that he would like to schedule Wilson in to see about setting up an em- ployee survey. (Meyers has acknowledged that all these contacts were by phone, and that Wilson (and his secre- tary) first came out on Thursday, January 13. According to Meyers picket signs were already up, and it was de- cided it would be very unwise to start and employee opinion survey the next week. Meyers affirms that only he, his father, and Poole knew of these prior arrange- 1542 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ments for a conduct of a survey. Although neither Presi- dent Meyers nor Poole testified in this proceeding, Wil- son's secretary Jenifer Lipscomb did. However, Lips- comb has confirmed only that she accompanied Wilson and was at the Company in January; and that Wilson talked to management around January 13. Lipscomb re- called that there was a picket line, but she did not know if helpers had been fired. Lipscomb did not confirm that subsequently she and Brenda Wickes conducted an opin- ion survey among employees on January 25, 26, and 27. In final analysis there is no corroboration of Meyers that conduct of an employee opinion survey was under con- sideration in December, let alone November 1982. There is evidence to indicate it was not, viz, Shutt's and Walc- zak's inquiry of certain drivers during evaluations cover- ing the same ground, viz, as to their problems, ideas, and suggestions. c. Respondent's evidence on the conduct of the survey Wickes was initially employed in August 1982. She is neither a lawyer nor a law student, but is employed as a paralegal in the fields of labor law and real estate for the law firm which has offices in Roanoke and Richmond, Virginia, and Washington, D.C. In labor law Wickes does surveys; she also takes notes in negotiations on con- tracts. Wilson is her boss. Wickes has testified that Wilson told her only that management and Poole had re- quested that an opinion survey be conducted, with no further reasoning given. The opinion survey, which she had previously conducted elsewhere, consists of both the written questionnaire (earlier summarized) that employ- ees are asked to fill out, and a discussion period. Al- though Wickes had conducted this survey previously, she was not aware if Wilson had done other work for Poole, and she did not discuss this survey with Poole. Wickes confirmed her and Lipscomb's arrival at Em- ployer's facility, and the conduct of the survey among Employer's employees on January 25, 26, and 27; and Wickes confirmed that the survey was conducted in dif- ferent groups, of different numbers and sizes, one of which could have been a group of two, and at different times, when the employees were available. Wickes and Lipscomb met with the groups of employ- ees in President Meyers' office. Wickes confirmed that she regularly introduces herself by name to a group; and that if an employee asks further about her credentials (position), the employee is told. According to Wickes, the employees are told at the top that the opinion survey is to find out what the employees think. According to Wickes, Employer's employees were told that the opin- ion surveyors were there at the requst of Poole; and that the survey results would go back, or be brought back to Wilson, to management, including Poole. (Although Lipscomb did not recall Wickes saying they were there at the request of Poole, she also testified Wickes could have said that; and certain employees have testified con- vincingly Wickes did.) Lipscomb did recall Wickes tell- ing employees that they worked for a consulting firm that had done this type of thing for years. Employees were first asked to fill out the question- naire; and to put their department on the questionnaire. In later examination on this point, Wickes testified that employees, as a general rule, do follow the request; and they would put perhaps maintenance, warehouse, driver, on the survey questionnaire. The employees were also told that each of the surveys would be compiled accord- ing to departments; and that a summary of their answers to the survey and of their discussions would be brought back to Mid-State. The employees were thus told that the results of the written surveys would be all compiled in a master one, according to departments; that no names are used; and no groups are identified. After the questionnaire is filled out, Wickes confirmed that there is then a discussion. Prior to the discussion, employees are told that notes will be taken down as part of the survey. Questions were asked by Wickes; and the notes were taken down by Lipscomb, usually in short- hand, though Wickes recalled (and was corroborated by Lipscomb) that one group asked that the notes be taken down in longhand, and a copy provided employees, which was done. Wickes has essentially confirmed the above types of questions as recalled by employees were asked, except Wickes has denied the word problems, to make things easier for employees, were ever used in the terminology of the questions she actually asked. Wickes has recalled there were driver complaints specifically expressed about shortages in checks; about not having help on trucks, and being robbed; and she was sure there were complaints on pay, though there were other certain (recorded) re- sponses she did not recall if made. Wickes has testified (variously) that employees were asked for any ideas or suggestions they might have that they wanted taken back to management; or asked for suggestions or, ideas of the way they would do things differently from the way they were being done now; or suggestions or ideas that they might have concerning anything, or that they would have done to make things run more efficiently. Wickes testified, however, that most of the discussion along that line, viz, about wages, insurance, equipment (a new fork- lift), and things making working conditions easier were received in reference to her question as to any employee suggestions, ideas, that "you [employees] would like taken back" to management. (Lipscomb essentially cor- roborated the substance of employees' suggestions were about things they would like changed, but also to make it a better place to work.) Wickes has denied that she told the employees that something would be done about the various complaints that they might have expressed, testifying that she made no promises. (Lipscomb cor- roborated that Wickes told employees that she was in no position to promise anything, and said that "we take their suggestions and ideas back" to management.) Wickes did confirm asking questions about the owners and supervisors individually, and if the employees thought the supervisors were doing the job. After the questionnaires were obtained back from all the groups, and the ideas of employees as expressed in the discussions at each group meeting having been duly noted, they were all taken back to Roanoke. Wickes then worked a summary up from the questionnaires; and Lips- comb similarly did with her discussion notes. For the first 29 questions, which are yes/no or multiple choice, MID-STATE DISTRIBUTING CO. Wickes compiled a summary of the answers. However, she reflects the questions' summary answers as a percent- age in deviation above or below a median average, for that question. The median is one given to her, but the source of the median was unknown to Wickes. With regard to remaining narrative questions, the question is typed on a sheet, and the answer of each employee sur- veyed in the entire Company is then typed under that question. Lipscomb has testified that to the best of her knowl- edge the notes taken down by her in the discussion part of the survey are accurate records of what is said by an employee. Lipscomb confirmed that she prepares a sum- mary of the responses to the questions asked, in list form of all the ideas taken down. Wickes has confirmed that the problems employees expressed (in discussion period) are put in summary under the question she has asked, as the responses received from the employees as a whole, not by the group (or seemingly department). Wickes has testified that, when she is finished compil- ing the results, the opinion surveys are shreded; and Lipscomb confirmed that after the master sheet is com- piled the original forms filled out by the employees are destroyed. According to Wickes a report is then given to management, for whatever it wants to do with it. Wickes testified that she did not see this particular report; and she did not know if the law firm makes suggestions as to what to do about the employee responses. In other re- ports that she had seen, just the data was compiled. Fi- nally, Wickes has testified generally that her people would be called in if management wanted opinions of employees; that working conditions might be brought up under employees' suggestions or ideas; that they try to get ideas or suggestions in general, not of the specific in- dividual; but acknowledged that the compilation would contain all the individual employees' comments, inputs, or suggestions of how they would do something differ- ent, if they were the boss, as a group. 3, The termination of helpers a. Background Essentially, Vice President Meyers presents Employ- er's defense of the termination of helpers. Meyers has tes- tified that he always felt that the helper was the least pro- ductive employee the Company had. Meyers had previous- ly visited a major Miller distributor in Detroit, three in Houston, and quite a few others. Meyers summarized: Some distributors employ helpers, some do not; some share his view, and some do not. According to Meyers, very few of the soft drink people (distributors) that he knows have helpers; and many have inquired of him why Employer does. Meyers relatedly testified that one large Coke bottler (pre-1982) survey that he became aware of from an involved friend indicated that in the New Orle- ans market helpers were determined to be 30 percent of payroll cost, but had contributed only 8 percent to pro- ductivity. Meyers also was concerned about the amount of overtime worked by Employer's helpers; and, as well, about the related problem of their making time to get their hours in. Meyers has further testified without con- tradiction that in the past 5 years there was only 1 year 1543 in which Employer made a profit in both January and February months, with a loss suffered on one (undis- closed) earlier occasion being as high as $75,000 for both months. No evidence was offered as to amount of loss in other months of a given year. Meyers relates that he had previously tried to run without helpers during winter months, viz, in February 1982. At that time, management was a little low on per- sonnel and was faced with the choice of filling the routes up, that is, putting a helper on every route, or putting helpers in the warehouse. It was decided in February 1982 that five or six Lexington routes would be run by drivers alone. Meyers at that time wanted to do it per- manently, but there was a lot of opposition from both Aldridge and his father. A driver working without a helper was paid 14.5 cents per case rather than 11 cents. The new system was tried off and on for a month and a half. Meyers wanted it to be given a fair shot (trial), but asserts Aldridge did not. Meyers relates that if there were extra people in the warehouse (acknowledging on cross-examination that it was obvious that there was not enough work in the warehouse for the reassigned help- ers), that Aldridge would periodically tell a helper to get on a truck, or tell warehouse people to put them on a truck (though on cross-examination Meyers has also ac- knowledged that the drivers themselves were allowed to ask for a helper on their volume days); and the whole system broke down. Meyers also heard feedback that the drivers did not think that the additional 3-1/2 cents per case given them was enough incentive for them to go out on their own. Employer has introduced President Meyers' policy memos of that period in support of Vice President Meyers' account. The memos confirm that Lexington routes 1 to 5 ran without helpers; that those Lexington drivers were paid a 14-cent commission; but it also con- firms that the driver himself could request a helper, without loss of increased rate, so long as the driver was not abusive of the privilege. Use of helpers depended on availability; but this use was to be made by the decision of the warehouse manager. It was moreover explicitly stated in the policy memo that, if service on given route was not determined to remain at highest level, there was to be rate reversal to 11-cent commission for the driver, and a reassignment of a helper to such route. It is note- worthy that all out-of-town routes (and Lexington route 6) had essentially continued to be operated with a full- time helper. It is thus apparent from President Meyers' operational policy memos of February 18, 1982, that the operational changes, that at that time were put in effect on use of helpers and driver pay change, were both lim- ited and variable; and that they carried concurrent provi- sion for an immediate and ongoing review and analysis, and for modification of application to even those routes to which the changes were limited to be applied. b. The other changes considered Meyers has otherwise, and more convincingly, testified that as early as December 1982 he had considered chang- ing the pay of helpers from an hourly pay rate to a base rate, plus commission per case unit sold, and also chang- 1544 DECISIONS OF NATIONAL LABOR RELATIONS BOARD ing the truck loading responsibility. Thus Meyers has tes- tified that his more recent inquiry of an award-winning Atlanta distributorship in November 1982 had revealed that the distributor called its helpers, assistant route driv- ers; and that Atlanta paid them on a base salary plus com- mission. Meyers was told that that approach had worked fine as long as the operation grew (with new routes). However, in the last 2 years, growth had become stag- nant. As a result, the assistant route drivers no longer had a route to look forward to move into. It was report- ed to Meyers that the assistant route drivers of that dis- tributor had become very unhappy. I am persuaded by the above, and by much other credible, consistent, and convincing related evidence of record, that Meyers had certain changes under active consideration, as early as December 1982, both in the method of pay of helpers from an existing hourly rate to a base rate, with a com- mission on case unit sold, and in helper truck loading re- sponsibilities at the end of the day, to cut down on over- time and to increase productivity; but he was undecided about the creation of new routes for them; and further, that he had openly discussed such matters with General Manager Shutt and Sales Manager Walczak. Supportive and revealing of the same are Qualls' and Walczak's tes- timony as to their December discussions of propsective changes then under consideration on method of pay of helpers in that manner and (generally) as to possible change in the use of helpers (but not their termination); Lewis' testimony of a conversation with Meyers con- firming an option under consideration of creating new routes, but with indecision; and perhaps most sigmficant- ly, the revealment by Shutt and Walczak in employee evaluations as late as January 11 to Gillis at 4 p.m., that they were thinking of putting the helpers also on a base salary, plus commission, and have the helper load the truck in front or behind, and go home; and to Tuttle at 5:30 p.m. that same day, that the Company was thinking of paying helpers a base pay, and then a 4-cent commis- sion, to take place the first of March after an anticipated price increase from the brewery. As to the weight and persuasiveness of evidence that is supportive of a prior consideration of termination of helpers, that is quite an- other matter. c. The decision to terminate helpers According to Vice President Meyers, in December 1982 he again had under consideration drivers going out without helpers. Meyers relates he had heard indirectly that several drivers would prefer to go without helpers, in some cases to make more money, in other cases be- cause the driver did not get along with his helper. Meyers explains that a driver was held responsible for customer problems, breakage and shortages, and some drivers felt that a helper was a detriment in those areas. Shutt has relatedly testified to a December meeting he recalled he had with drivers Dan Lewis and Brad Ebert about their 11-cent commission. According to Shutt, Lewis and Ebert said they thought they were worth more; asserted that other distributors paid more; ac- knowledged that they were not giving 100-percent effort, because they did not think they were making enough money; that they really did not like going with a helper; and if they could get a raise, talking in the range of 18 to 20 cents, they would do that, it would be worth it. Shutt initially recalled a Lewis complaint about Mayborg, but not one that Lewis thought Mayborg was responsible for shortages, or that Mayborg sometimes tried to stay out to make his hours; with Shutt indeed (eventually) failing to recall any specific complaint that was made about Mayborg. Shutt did recall and testify that Ebert had complained only that Gross worked "kind of slow." Ebert did not specifically deny the latter, but he also did not recall a meeting with Shutt and Lewis in December 1982 in which they had discussed whether they could drive without helpers, or how much increase it would take before they would want to do that. At that time as a regular driver, Ebert's base was $105 (thus $5 higher than Gillis' base), plus the 11-cent commission. As noted Lewis has recalled a late December discussion with Shutt in which he told Shutt that he did not get along with his helper (Mayborg) and would rather go by him- self, but in conversational context of union beer distribu- tors (drivers) making 24-cent-per-case commission, and that for 25 cents a case he could probably go by himself. That their discussion was in context of what union beer distributors made was not subsequently denied by Shutt. The same is consistent with the developing employee dis- cussions about a union, of which Lewis was part. Meyers relates that he also spoke with Mike Holman, the driver on Employer's Richmond route, a very big route, and whom Meyers knew could be trusted not to discuss it, as Meyers felt a rumor on it would have been disastrous with the management changes. Meyers also spoke with Keith Drury, the driver on the Ashland route, another big route (and presumably for the same reasons). Meyers asked Holman and Drury what prob- lems they saw if they ran without helpers during the winter. According to Meyers, he got positive feedback from Holman (whose helper apparently was Ingram); but Drury expressed concern whether he would have enough time, if driving alone, with Ashland's 4 p.m. clos- ing law, and with the 2-hour drive he had from Lexing- ton to Ashland, Kentucky (and the same in return). Ac- cording to Meyers, these drivers otherwise discussed a commission rate of 18 to 20 cents as being adequate to go along. (Neither Holman nor Drury has testified in this proceeding. In that regard moreover, I have difficulty in accepting that Meyers would have explored the subject in terms of termination of helpers with these drivers, but not with General Manger Shutt or Sales Manager Walc- zak, particularly where there is no corroboration offered of his doing so at all.) According to Meyers, he made his own mind up some- time in late December, that he really should do it. Meyers relates he discussed the decision only with his father, who was hot and cold on the idea According to Meyers, they elected to wait for the end of the year dis- tribution, sales, and profit figures, and for the MBO pro- gram to be established which was being set up entirely by Vice President Meyers. However, Meyers also assert- ed he wanted to do it earlier than it had been done in the prior year. MID-STATE DISTRIBUTING CO. It was Vice President Meyers' testimony that he and his father reached their final decision on helper termina- tion on Monday, January 10, which was to be announced Wednesday, January 12. Meyers asserts that date was chosen as the regular pay period ending Tuesday, Janu- ary 11, and it was also felt an announcement on January 12 would be less disruptive of delivery service if accom- plished on that slower day. Meyers was optimistic about getting it done Wednesday morning, but he asserts that there was difficulty in getting people together, viz, Herb Whitt was not there and his father, President Meyers, also did not come in. According to Vice President Meyers, he consequently had to postpone it; and by then several of the helpers were already working on January 12, and it was on that account they ended up getting an extra day of work and pay. However, the helpers were notified later that day that the position of helper was being terminated. On cross-examination Meyers asserted the de- cision was one of a permanent elimination of the position offull-time helpers. Meyers nonetheless asserts that he kept three helpers on because of a need for relief drivers. Meyers confirmed that helper Charles Ingram was kept though he could not read or write. Meyers explained that Ingram was kept because of his 17 years of loyal service, and because he was a very good worker. Ingram was to be used to run extra trucks (with another driver) where he did not have to figure the tickets; or on other runs from the warehouse, where the warehouse did calculations; and he was, otherwise, to work in the warehouse. Meyers ac- knowledged that Ingram thereafter drove only 3 or 4 times in a month, mostly in sale periods. Meyers asserts that Shearer was a warehouse helper. According to Meyers, Shearer was retained because he had route expe- rience, had been a package driver for several months, and was a keg driver as well. Meyers was unaware that Shearer had driven only once thereafter. The earlier February 18, 1982 memo named Shearer as a relief driver. Meyers has however confirmed that Shearer had notified Employer that he did not want to be a relief driver, and that he subsequently became a forklift opera- tor. However, according to Meyers, Shearer was classi- fied as a helper, though he may have been used as a warehouse helper. I am persuaded by the evidence that, after the discharge of helpers, Shearer drove, at best, only once as a relief driver, and worked as a driver's helper, occasionally, as did Houg. Shearer continued to work primarily as a forklift operator. Finally, Meyers re- lates that helper Terry Soule was kept because he had draft route experience. Meyers acknowledged that Soule had some problems in driving; he confirmed that he had hit a building his first time driving, and that Soule was placed on probation for it. However, Meyers asserts that thereafter Soule had performed well, when reassigned to driving. d. The related increase in driver commission Essentially Meyers explains the increase given drivers as being solely an incentive for them to go without help- ers. The driver commission increase of February 1982 (3- 1/2 cents) was doubled to 7 cents. It is Meyers' related testimony that helpers' cost had risen from 11 cents in 1545 summer months to 12 cents in the winter months. Effec- tively, the 7 cents that was given to the drivers raised their commission from I1 cents to 18 cents which was deemed adequate; and the remaining 5 cents of the help- ers' costs then went to the Company. According to Meyers, the Company obtained a profit this January and February, despite paying the helpers a 2-week severance pay, and also the substantial legal fees that were incurred by Employer in January. (In passing it is observed that by the end of February there was a cumulative increase in sales in January and February of 38,249 units over the prior year.) Meyers has denied that the elimination of the helpers at this time was done to discourage union activi- ty; and he asserts that he did not have knowledge of the union activity of the helpers at the time they were termi- nated. e. The evidence as to discussion with lower management Meyers has acknowledged that he did not previously discuss the decision on termination of helpers with Sales Manager Walczak, Warehouse Manager Whitt (who su- pervised the helpers), or Lexington Route Supervisor Koontz. Meyers has testified that he had a prior discus- sion with Walczak about there being too much overtime and not enough productivity; and he asserted that he had discussed with Shutt an option of terminating helpers in prior year, and ongoing, although he could not state dates. As noted President Meyers did not testify, and thus he did not offer any corroboration of Vice President Meyers' earlier discussion of termination of helpers, and particularly on the crucial element of the timing of a final decision to terminate helpers on January 10; nor on the reasons eventually persuading President Meyers at this time (even under Vice President Meyers' version that he was previously hot and cold on the idea), that helpers should be terminated. Moreover, Shutt not only did not corroborate Meyers as to Meyers' prior discussion of an option to terminate helpers with him, Shutt has essential- ly denied involvement. Thus Shutt has testified definitively that he was not part of the decision to discharge helpers, and he had no recollection of discussing any driver's desire to work without a helper to get a raise earlier with higher man- agement. Neither did Whitt know the helpers were going to be discharged even as of the night before, though the helpers were under his direct supervision, and he was to be required to inform them. Whitt only first learned of that about 10:30 a.m., January 12. In so testifying, Whitt related to the court: Q. When was the first time that you learned that the helpers were going to be let go, terminated? A. It was on the 12th, I believe. Q. At what time? A. I'd say it was about 10:30. Q. And how were you made aware of that? A. Mr. John D. Meyers and Mr. Mike Shutt came to my home? Q. And what were you told? 1546 DECISIONS OF NATIONAL LABOR RELATIONS BOARD A. That they decided to do-get rid of the-let the drivers go by themselves and give the drivers more money. Q. Had you heard any discussion about that- A. No, I had not. Q. -before? A. No-are you talking about-I beg your pardon, sir, about letting the helpers go? Q. Yes. A. Yes, that had been discussed and we even tried it a year before that. Q. Would you tell me what you can recall about [sic] you tried a year ago? A. We let-took all-remember, we took all the helpers off the in-town routes and tried that for awhile, and gradually-without letting anyone go I might add. And gradually, they just went going back and you know. Whitt, however, went on to clarify that only five help- ers were taken off Lexington truck deliveries and put in the warehouses for 6 to 8 weeks; that there were then so many in the warehouse that the drivers when they needed help got to complaining, and gradually the help- ers went back on the trucks. Whitt acknowledged that, in this period, at times he had to make work in the ware- house for the helpers, but confirmed he did not lay anyone off or fire anyone. Indeed, Whitt then testified significantly that he could not recall any prior layoff by Employer in the 9 years he had worked there. Whitt has otherwise related only generally that he thought taking the helpers back off was discussed a time or two; and that he also thought some of the drivers wanted it, as well as he could remember, but offered no details. I did not find that testimony persuasive when given. Neither do I find it presently convincing, or even to be viewed substantially corroborative of Meyers, in light of all the evidence presented and found credible herein. f. Sales comparisons Office Manager Wiseman has testified credibly as to Employer's monthly sales report which insofar as is deemed presently pertinent reveals the following sales of 24/12 equivalent units.4 It is readily apparent that, at the very time of helper ter- mination, sales were then cumulatively increasing signifi- cantly over the past year (in both months more than 10 percent), and that at time of rehire of helpers, though sales were cumulatively then decreasing, the substantial seasonal increase was underway. Vice President Meyers has explained the above February 1983 sales increase was occasioned by retailers being aware of price increases upcoming in March, and some buying extra towards end of February. But surely both Meyers would have been aware of that business condition. (It is equally notewor- thy that Meyers testified there was no such price in- crease the prior year and thus no price-related sales in- crease was then anticipated.) Meyers relates, otherwise, that beer sales generally are cyclical, being higher in summer months and lower in winter. On the basis of the 1982 sales year (undistorted by any price increase) Meyers placed Employer's percentages at 57 percent of annual sales in the summer months and 43 percent in the winter months. However, in regard to anticipated year- round business, at time of hearing, Meyers confirmed Employer was down 2 percent on an annual basis; that he did not see business increasing over 1982; and that if flat (seemingly even) at end of year, Employer would be doing better than most distributors. The fact is apparent that, in the prior year, without price increase in the offing that would anticipatedly generate an increase in sales, all helpers were retained; and only five Lexington helpers were assigned to the warehouse, and even then, they were readily reassigned as driver helper, on need basis. In contrast, in the instant material period, approxi- mately double the number of helpers (as were reassigned the prior year) were permanently terminated despite sales cumulatively and substantially increasing over the prior year, and more sales surely anticipated in February by Employer at time of helper termination. Finally, the true import of Employer hiring some 13 helpers back in April (discussed infra), even at time of decreasing cumu- lative sales, but at beginning of busy season, cannot be overlooked in revealing Employer's prior work force's actual needs. The long hours drivers worked resultingly is but confirmatory. g. Meyers' version of the January 13 explanation to drivers Year- to- Year month- ly change Cum- , mulative differ- ence Dec. 81 144,473 Dec . 82 150,488 + 6,015 6,015 Jan. 82 97 ,270 Jan . 83 115,827 + 18,557 24,572 38,249 Feb. 82 124 ,728 Feb. 83 144,420 + 19 , 692 44,264 Mar. 82 138 ,722 Mar . 83 114,540 - 24, 182 20,082 Apr. 82 159 , 359 Apr. 83 144,128 - 15,231 4,851 4 Sales here are on basis of various sold products as shown converted to case unit of 24/12 oz. cans equivalents Thus each day a closing is run on the computer to show the 24/12 equivalents in various products sold that day, and cumulative per month. Meyers recalled the meeting of the drivers of Thurs- day, January 13, at which the new system was explained to the drivers. Meyers confirms a question arose immedi- ately as to what they were going to do in the summer, and the drivers were told Employer did not know. Ac- cording to Meyers, there was then under consideration use of part-time summer help, driver use of pickup casual labor, or breaking down routes to lower volume (and thereby facilitate creation of more routes). On direct ex- amination Meyers testified that the only way there was discussion of drivers having the same pay (18 cents) op- erating with helpers was with regard to when there was a (present) sale or need for extra help, and statement was made that Employer would do everything possible to get them the help. In that regard, on cross-examination, Meyers testified relatedly that it may be that driver MID-STATE DISTRIBUTING CO. Lewis had asked about sale and other (present) need for help; and that Meyers had told them that "we will give you [drivers] help, and that there won't be a change in the driver rate." Meyers has also confirmed that both the drivers and Employer were aware the drivers would need help from April on. However, Meyers testified in no way did Employer commit to paying 18 cents' com- mission to drivers indefinitely. As noted, Meyers is some- what corroborated by Shutt's statements in his speech to drivers on February 8, in regard to Employer's statement in question and answer session on market unfeasibility of Employer continuing to pay 18-cent commission, and also pay helpers $4.25, for 50 to 60 hours of work. Noted as well is the fact that drivers even then (February 8) were already complaining about their extended sales hours; and their own extended loading requirements on their return, which was not answered by Employer's evi- dence. Meyers has offered further explanation that, although they knew that helpers would be needed in some form or fashion in the summer, he did not have the supervisors tell the helpers they might be rehired, because they were still looking into the alternatives. (Meyers did not ad- vance as a reason that they did not know which helpers they did not want to rehire. Indeed, all helpers in their termination notice were informed they had performed well.) According to Meyers, it was recognized on the matter of driver use of casual labor, there was a very good chance Employer would run afoul of workmen's compensation and wage and hour laws, with Meyers as- serting Employer eventually found out that approach was not feasible. Breaking clown routes was also eventu- ally determined as not presently feasible because Em- ployer felt (in mid-April) it was too far into the year to break down routes, and because new products were coming out, and Employer did not know the effect the new products would have on the routes. According to Meyers a decision was made eventually to rehire the helpers, and hiring started April 15, includ- ing a hire of a number of new people in helper positions. Whereas 9 helpers were terminated on January 12, 13 helpers (excluding Tuttle and Oliver) were hired be- tween'April 15 and May 4. The combined effect of inter- im use of supervisors and other employees as helpers, the independent driver use of pickup or casual help, the complaints of drivers as to their long hours and required loading are all progressively indicative of actual interim helper need. Meyers even offered he had wanted to hire helpers earlier, viz, the first of April, but asserts other business commitments prevented it. Analysis of the Alleged Discriminatory Termination of Helpers Meyers offers no specific explanation and certainly no convincing explanation for the announcement of evalua- tions, inter alia, of helpers on January 10, and conduct of evaluation of helpers on January 11, with it purportedly already decided on January 10 that the same helpers were to be permanently terminated on January 12. That and a preplanned termination known on January 11, but with ignorance of the direct supervisor who is expected to terminate employees first thing the following day, are 1547 simply too strained for me. I am in the end persuaded by weight of the above, and other mutually consistent and more credible evidence, that the decision to terminate helpers was itself more probably made at some time after the evaluations that were conducted on January 11, and before 10:30 a.m., January 12, by or with President Meyers' specific direction and/or approval. Moreover, I am wholly persuaded it constituted an abrupt change in what had been planned and announced to employees in the most recent evaluations. Furthermore, and in that specific regard, I cannot accept that Whitt, whom the record reveals had earlier wheeled about to confront :Hug when mere mention was made of prospective union activity (particularly with the background of Em- ployer's declared and published antiunion view of un- friendly employee pressures emanating therefrom) would, even under his version of being only told by one employee of union activity by others, which was then denied by others on inquiry, make no report thereon, but simply get drunk. There is other uncontested and more credible evidence of record that President Meyers was observed frequently at the warehouse late, drinking. Lewis' testimony of Koontz' undenied statement of direct involvement of President Meyers in the decision, viz, blowing up, after drinking, and "this is what we got," is at once discernibly inconsistent with Vice Presi- dent Meyers' uncorroborated version of a prolonged de- liberated consideration, and a January 10 final decision on terminations of helpers joined in by President Meyers, and only the more compatible with President Meyers' actual awareness of the initiation of the formal union ac- tivity, on the evening of January 11, through Whitt or others. On this record the knowledge of Whitt is imputa- ble to Employer, for the attendant circumstances are that Whitt's claim that he did not think he ever spoke to President Meyers about the Union, and spoke to Vice President Meyers and Shutt only later, is too strained, and insufficiently supported to be afforded such full cre- dence (particularly in this case where the underlying facts, from varied sources, reflect a course of conduct other than termination of helpers was being actively and openly followed by Employer up until that very point in time, and President Meyers has failed to testify in sup- port of Whitt's assertion). Rather, I am in the end convinced by the weight of evidence above discussed that the General Counsel has made out a strong prima facie case of discriminatory ter- mination of helpers on January 12, on the basis of Em- ployer's clear hostility to the Union; the timing of the terminations to the recently initiated formal union activi- ty; the significant part helpers had already played in card signings and attendance at a recent union meeting; the timing of other independent evidence of developing com- pany knowledge of earlier employee union activity and interest; the specific knowledge of Whitt thereof on the very evening of January 11; and finally from both the lack of corroboration of Vice President Meyers as to an earlier consideration of termination of helpers, and deci- sion on termination of helpers; and a fair adverse infer- ence to be drawn from President Meyers' unexplained failure to testify on either of the above circumstances, 1548 DECISIONS OF NATIONAL LABOR RELATIONS BOARD and Whitt's assertions , Air Products & Chemicals, 264 NLRB 341 fn. 1 (1982), enfd. 717 F.2d 141 (4th Cir. 1983); compare Dr. Phillip Megdal, D.D.S., Inc., 267 NLRB 82 (1983). Additionally, not only has Employer's offered evidence failed ultimately to convince me that it would have terminated its helpers in any event at this time irrespective of union activity of helpers, or others of its employees, the weight of more credible and corrobo- rative evidence marshaled above, as well as the number of inconsistencies deemed significantly detracting from Employer's position, points tellingly to the exact oppo- site, is indicative of pretext, which itself is only the more significantly reinforced by the Employer's substantial his- tory of no prior layoff in 9 prior years, with even loss in slack period being accepted in prior years; and finally with approximately double the helper terminations, this time being accomplished in the very period of sales cu- mulatively and substantially increasing over prior year, where no helpers were even laid off. It is accordingly in the end concluded and found that the General Counsel's evidence has established that on January 12 Employer discriminatorily terminated nine of its helpers in violation of Section 8(a)(3) and (1); and that Respondent has failed in its burden, applicable in all 8(a)(3) and (1) motivational cases, of going forward with persuasive evidence that it would have terminated the nine helpers at this time irrespective of the union activity of helpers, or any of its employees, cf. Wright Line, 251 NLRB 1083 (1980), enfd. 662 F.2d 899 (1st Cir. 1981), cert. denied 455 U.S. 989 (1982), but passed on approv- ingly by the Supreme Court in NLRB v. Transportation Management Corp., 462 U.S. 393 (1983); and see Lime- stone Apparel, 255 NLRB 722 (1981); and Jefferson Elec- tric Co., 271 NLRB 1089 (1984). See also Blackman- Uhler Chemical Division, 220 NLRB 52, 57-58 (1975); Hi- Lo Foods, 247 NLRB 1079, 1081 (1980); Shattucl Denn Mining Corp. v. NLRB, 362 F.2d 466, 470 (9th Cir. 1966); and Pyro Mining Co., 230 NLRB 782, 788 fn. 2 (1977). Moreover, since the discharge of the nine helpers on January 12 has been in the end concluded to have been with discriminatory purpose, viz, to discourage union ac- tivity by the helpers and other employees, the simultane- ous increase in commission rate granted drivers, who composed approximately one-half of the unit, was itself directly inferable as accomplished with similar purpose by virtue of being a substantial benefit granted to them at the outset of the union campaign . It was also, in my view, inseparable from the discriminatory helper dis- charges, in being granted as an incentive for the drivers to go without the helpers. Thus, the driver increase in benefit was necessarily tainted with such discrimination, as well as independently an interference with employees' Section 7 rights, under, the circumstances even otherwise shown present herein, cf. NLRB v. Exchange Parts Co., 375 U.S. 405 (1964). It is accordingly concluded and found that, by discriminatorily discharging the nine help- ers on January 12 and by simultaneously increasing the commission rate paid drivers from 11 cents to 18 cents, Employer has violated Section 8(a)(3) and (1) of the Act as alleged. 4. Employer's explanations for its February 7 hire of Tuttle; and defense of its March 14 hire of Oliver Meyers has testified that Robert Tuttle, who was hired back on February 7, was the most senior of the helpers terminated, though he hedged with regard to Mayborg. (Shutt had earlier so testified.) However, Mayborg, with seniority of December 5, 1970, clearly had greater over- all seniority than Tuttle with seniority of July 25, 1980. It appears that after being hired back on February 7, Tuttle may have been classified by Employer on its records as a helper, though the same is then seemingly inconsistent with Shutt's declaration to drivers in ques- tion and answer discussion the very next day on Febru- ary 8 that "we don't want to hire back helpers." I have in any event credited Tuttle, who impressed me as a gen- erally credible witness, that he was told by Shutt he was being hired back to work as a relief driver, which was affirmed by Meyers. Thus Meyers has in the end testified more convincingly in regard to Tuttle's return as a relief driver (albeit testimony given in regard to Oliver return) that Mayborg had a medical problem of such specified nature that Employer's insurance carrier would not allow him to drive; and consequently, Mayborg was never considered for a driver position. Meyers has testified that he hired James Oliver back as a relief driver on March 14. According to Meyers, he did so because Oliver had always shown a lot of hustle, and a desire to get out and sell; and Oliver did not mind working, and had always asked for extra work. Meyers testified that the decision to employ Oliver was not his decision, but of management and the supervisors general- ly, viz, Shutts, Walczak, and all the supervisors. Accord- ing to Meyers there was a consensus of the supervisors that Oliver had the personality to be good at selling. (There was, however, no convincing corroboration of- fered by Shutt, Walczak, or others of their past in the se- lection of Oliver for return, let alone over other terminat- ed helpers with more seniority.) Meyers has otherwise testified that when Oliver was put on a Mount Sterling route he had sold three new draft accounts which he does not even regularly sell, and which does not benefit him; and, in general , that Oliver had gotten quite a few new placements. On cross-examination, Meyers acknowl- edged that Oliver was previously only a helper; that he had had no other prior sales experience; and that certain other helpers were more senior, and had driving experi- ence with Employer. Finally, Meyers acknowledged Oliver had a prior accident, but would explain it as one in which Oliver had backed out a truck with no brakes; and Meyers asserted that whoever would have taken the truck down the ramp, in those circumstances, would have had that particular accident. It is clear that for ap- proximately the past 5 weeks Oliver had regularly worked as a helper. Meyers has acknowledged that he was aware at time of rehire that Oliver was the only em- ployee that gave an affidavit to Employer in support of its objections. Employer did not offer evidence in denial that Oliver in his later contacts before hire was told that Employer would be hiring in the future, nor deny that Oliver, in contrast with Tuttle, was rehired for an unan- nounced position. MID-STATE DISTRIBUTING CO Tom Mayborg, Wayne Qualls, Cliff Gross, and Paul Joseph, each and all had more seniority as helpers than Oliver. It is Meyers' testimony that Oliver was hired for a driver position, not a helper position. That excluded consideration of Mayborg. Meyers has testified that Wayne Qualls was considered, but Qualls had previously been given routes, and did not show a whole lot of ag- gressiveness or hustle on them; and on one route on which he was tried Employer had to terminate the route because sales just were not going well. According to Meyers when Qualls sold keg beer, and on one occasion, out of 8 to 10 hours, only had made a couple of ac- counts, Meyers was highly suspicious how much effort Qualls was putting into that route. On cross-examination, however, Meyers acknowledged in general that a pack- age driver does not have as much flexibility in his stops; and generally keg customers do not have storage for the kegs, and the driver must go on route to sell where the product is needed. Meyers does not dispute Qualls' supe- rior earnings performance when returned to Gillis' route on a base plus commission rate, as reflected infra. Ac- cording to Meyers, Gross had an appearance problem, did not dress well, had a lax attitude, and was not a hus- tler; he did not come across well with retailers. Conse- quently, the Employer did not think Gross would be a good representative for Employer. The short answer to this, however, is that Meyers has also acknowledged that Gross had previously regularly driven in relief for Em- ployer. Employer summarized concerning Joseph that Joseph was a very good worker when being directed, as in the warehouse, but only uncorroboratively and thus self-servingly asserts they did not see him showing strong initiative or a real ability to sell. The uncorrobor- ated assertions of Meyers in explanation for the passover of Qualls, Gross, and Joseph and hire of Oliver, and par- ticularly passover of Qualls, are simply unpersuasive. Both Qualls and Gross made it clear to Employer that they were desirous of reemployment. Both had prior driving experience, Quails significantly so. The promi- nence of the union activities of all these employees, inter alia, on the picket line, but particularly Qualls and Gross thereon, and on election day, cannot be gainsaid, any more than can be Oliver's prior open declaration to Poole and Employer Sales Manager Walczak of his non- union support, and his later support of Employer that was directly evidenced to President Meyers. There is evidence of continued preference in Oliver's favored pay position, to be discussed infra. It is concluded and found that Employer extended preferential treatment to Oliver in his rehire on March 14, thereby discriminating against more senior helpers, and more particularly (I find) the next most-senior helper with driving experience, Qualls, in violation of Section 8(a)(3) and (1) of the Act. 5. Employer's economic defense for the layoff of Emmons on March 25 Vice President Meyers has testified that Employer had been tracking freight costs for at least a year and a half; and that regularly since August 1982, it had prepared monthly charts comparing rail costs with common carri- er costs, but not common carrier truck costs (as such) with its own trucks. It was observed there was a substan- 1549 tial difference in rail costs ; and accordingly rail was used as much as possible. According to Meyers, he had of late also noticed a reduction in common carrier rates due to deregulation. (It is judicially noticed the Motor Carrier Act of 1980 became effective July 1, 1980.) Vice Presi- dent Meyers testified that "we felt it was going to be much more sound" for Employer to get its beer by means other than its own trucks. Meyers has asserted that the lease on Emmons ' truck expired on Feburary 1; and that thereafter they had just followed the lease paying 39 cents a mile for tractor 516 use, as they had done for tractor 378 which expired July 1, 1982. Penn had never objected to the latter. However, Meyers on cross-examination has acknowledged that, if they decided not to renew or terminate the lease prior to a renewal date, they would have had to purchase the truck. According to Meyers they decided not to renew the lease of tractor 516, basically because it was determined they could save $137 a load by use of a common carrier truck; and as a result Emmons was laid off on March 25. It is Meyers' related testimony in regard to the time dif- ferential between February 1 (tractor 516 lease anniver- sary) and the March 25 layoff of Emmons that because of the campaign and other things Meyers was not able to meet with Penn (on the earlier annual basis as provided in lease); but that when they did meet, Penn did not at that time object to the termination of the lease on tractor 516. According to Meyers they have retained tractor 517 because that lease was not up until May 1984; and Em- ployer is keeping it with the main reason for its use in handling dunnage and cooperage (empties). Meyers ex- plained that it is not economically feasible to pay a common carrier to go with empties , and with regard to their only other way, viz, by rail, a plant-assigned railcar may not be as convenient. Called as Respondent's witness , Office Manager Gina Wiseman (employed for over 3 years) testified and on this matter corroborated Meyers relatedly that Employer had been computing the difference between rail and their truck carrier cost ever since she has been there. Wiseman also testified that recently she had observed a downturn in Employer's fuel costs. Wiseman further testified as to an additional recent comparison she made in the cost of using a common (truck) carrier versus (Emmons) lease truck operation on the trip to the Miller Brewery, plant in Eden, North Carolina (for this hearing). It was deter- mined that common (truck) carrier cost had varied in the period covered (February and March) from a low of $511 to a high of $629.32 for the trip, which is to be compared with Employer's constructed cost in use of driver (Emmons) and leased truck 516 of $732.08 per trip. The difference in the months of February and March for 15 such trips (7 in February, 8 in March) was $2064.50, thus indicating a $137.63 average saving was realizable per trip by future use of common (truck) carri- er in place of use of tractor 516 and driver Emmons on such a trip. Wiseman however testified specifically that cost comparisons of their trucks and rail costs were made in August, and again in November and December 1982. On cross-examination Wiseman further revealed it was always noticed that for all common carrier costs there 1550 DECISIONS OF NATIONAL LABOR RELATIONS BOARD was a substantial decrease from what Employer could haul with its leased trucks. Analysis of the layoff of Emmons There is no question of Emmons ' prominence in mate- rial period in early Employer discussions about the Union, nor of the fact that it was he who had initiated actual contact with the Union and the most recent formal union organizational card campaign among Em- ployer's employees on January 10. There is no question that Employer was early and well aware of the extent of Emmons' more recent union activities , just as it had become aware of them earlier. This is clearly revealed from the credited Emmons' account of Convington's statement made to Emmons , in early January that Presi- dent Meyers had heard that Emmons was involved in union activities again, and that Emmons better be care- ful. It is buttressed by Poole's (uncontested) confirmation to Emmons in late January essentially that Poole was al- ready aware thet Emmons was the one who had ob- tained the union cards, during which conversation Poole made a specific request of Emmons that Poole be given a year to get things straightened out. Only the more signif- icant in that context is Emmons ' essential rebuff of that Poole request , otherwise undeniable on this record, is Emmons' open and continued union support and union advocacy . The same was readily apparent to Employer, as is evidenced by Emmons continued wearing of a union button "Vote Teamsters ," subsequent wearing of a Local union hat, and his confronting prounion majority declarations to General Manager Shutt on February 8, even after the completion on February 1, of the fourth lease year on his assigned tractor 516 . I have no hesita- tion in concluding that it was Emmons whom Shutt had made reference to in his statement captured on tape by Lewis earlier on February 8, essentially of "an employ- ee" going outside the Company to the Union to help solve problems. There is no question either of the quantum or direction of Employer's and specifically President Meyers' antiun- ion animus, given the earlier findings of unfair labor practice commission, and credited revealing evidence othewise . Salient is the rare, but specific , evidence of President Meyers' deeply felt and revealed animosity to- wards Gillis due to President Meyers' belief of Gillis' prominence in the union activity , as evidenced in Presi- dent Meyers initially commissioning Walczak to go out on Gillis route, and find a reason to discharge Gillis, be- cause Meyers felt Gillis, a longtime employee, had stabbed him in the back. Otherwise, given the above now determined abrupt and discriminatory termination of nine helpers contemporaneously with , and determined because of, the onset of formal union activity by these and other employees , as well as the significant increases simultaneously granted drivers in the embryonic union campaign ; and given the more recent clear preferential treatment afforded Oliver over other helpers who were union supporters, and determined granted to Oliver, not due to seniority and/or ability , but due to his nonunion declaration , and interim support of Employer's position on objections to the (indeterminate) election; and finally, to say nothing of the other independent indicia of Em- ployer's intervening, ongoing hostility to the union orga- nizational effort among its employees , as revealed by nu- merous other violations of Section 8(a)(1) of the Act as hereinafter found, the quantum or degree of Employer's hostility to those of its employees prominently advocat- ing and/or supporting the Union is not open to serious question . The specific susceptibility of an application of such hostility in the belated layoff of Emmons could hardly be made to appear stronger , or clearer , short of even a rarer occasion of the Employer's additional out- right admission that Emmons' layoff was (discriminatori- ly) related to his prominence in union activities . Such an admission is not required. There is however credible and other prima facie evi- dence to further support and warrant the conclusion that the actual decision to lay off Emmons at this time was with unlawful motivation and was made by President Meyers. As noted, President Meyers had earlier commis- sioned Walczak to find a reason to discharge Gillis for expressly stated similar reason, though Walczak balked at it because, as he said, it "was dirty." Any argument of there being ambiguity in Shutt's (undenied) reluctant statement made to Emmons in the layoff interview, viz, that Shutt had to do the dirty work, succumbs to a more ready inference of an unlawful nature of that dirty work in those circumstances. Moreover , standing in obvious contrast with Shutt's February 8 assurances earlier given publicly to employees in regard to his own decisional and managerial authority granted to run the operation, and his specific declaration that the Meyers were not going to make decisions for him , but no less persuasive of one of higher management (the Meyers) being origina- tor of the decision , are Shutt's responses to Emmons when Emmons questioned his layoff, that Shutt did not make all the decisions; and that he just worked there like everyone else. Finally, that it was authorized specifically by President Meyers only appears the more confirmed in light of President Meyers subsequently signing the writ- ten letter relating the reason given Emmons for his layoff, was essentially the medium of the tractor's return, and his junior seniority . In the latter regard there is also no question that Emmons was retained in employ as a long-haul driver assigned to truck 516 well after the fourth anniversary of the lease of his truck, as had been the less senior part-time driver Ruth on tractor 378 until Ruth 's intervening wreck on March 3. Shutt's statement to Emmons that there was no lease on tractor 516, on its face, is also contrary to the express terms of the truck lease agreement. Thus in my view the General Counsel on above various showings of Emmons' union activity, employer knowledge, employer animus, and circum- stances of timing of layoff has made out a very strong prima facie showing, one more than sufficient to support the inference that Emmons' protected union activity was a "motivating factor" in Employer's decision at this time to indefinitely layoff Emmons on March 25. Cf. Wright Line, supra, 251 NLRB at 1089. Once this was estab- lished the burden is on Employer to demonstrate that the same action would have taken place even in the absence of the protected conduct, id. at 1089. MID-STATE DISTRIBUTING CO. Essentially , Employer 's offered defense of its layoff of Emmons on March 25 rests on three bases : first, Employ- er's notice of a recent (generalized) decline in common carrier costs due to deregulation ; second, there was a recent cost analysis made on 15 Eden trips handled by common carriers in February and March which indicat- ed that , on average , a savings of $137 per Eden trip could be realized by use of a common carrier over con- tinued use of Emmons and tractor 516; and third, because of press of other business , Employer had not been able to meet with lessor Penn for the anniversary negotiations as scheduled by the terms of the lease agreement , but that when it later did, Penn was agreeable to an (outright) cancellation of the lease agreement on tractor 516. It is noted that Vice President Meyers has received corrobo- rative support from Office Manager Wiseman (at best) on only the first two factors. Even then as to those factors there is no convincing evidence offered as to the degree or significance of recent common-carrier cost decline. For example, it is apparent from the evidence that was submitted by Em- ployer (e.g., Wiseman) that this business condition was not a significant change from a prior more cost-effective use of Employer 's own tractors to the present more cost- effective use of a common carrier . There is no evidence indicative of the extent of actual recent change in use of common carrier being more cost effective than it was known to be prior. If anything Wiseman's testimony of Employer's fuel costs going down would indicate im- provement . At best Meyers ' explanation relates to an as- serted present $ 137 difference . But it is in the third factor , bearing thereon , that there is even greater lack of clarity and persuasion. Under the terms of the lease , Employer could , with 60 days' notice prior to anniversay date (February 1), pur- chase tractor 516 for 15 percent of its declared value, or $8100. There was otherwise general provision for negoti- ation of rate in January . Credited evidence of record re- veals that , when tractor 378 had completed its fourth year, Employer at first arranged for purchase of the trac- tor, but then let it go back to Penn's ownership . The ar- rangement on that tractor's use as revealed by the record herein is that Employer continued with lease use of the tractor, but paying only the mileage rate for actual use. Ownership of the tractor remained in Penn. However, there is no evidence to warrant the conclusion that other provisions of the lease did not apply ; e.g., that Employer as lessee did not continue total collision protection for the lessor Penn (under secs . 2E and schedule A of the lease) that was operative at time of the wreck of 378. The lease notably in that regard provided that lessor Penn did not have to replace the tractor . It is similarly clear that from February I through March 24 Employer continued tractor 516 in regular full-time use, on the same arrangement basis as it had tractor 378, namely, paying the scheduled mileage rate for use. An otherwise contractually required purchase cost of $8100 bears di- rectly thereon . It is thus apparent to me that at least in terms of the provisions of the written lease a required purchase , at cost of $, 8100, would have direct bearing on Employer's decision to continue use of the tractor 516 under similar arrangement as it had on tractor 378; and 1551 that it is what it did do through March 24. It is observed that even at the continued $137 loss in monthly use through 4-year completion on tractor 517, that would amount to less than $2000 as compared with $8100 ex- penditure. Vice President Meyers' testimony is that in belated ne- gotiation Penn simply took the tractor back. That testi- mony is uncorroborated by either President Meyers or Penn. The Employer had made cost comparisons in No- vember and December 1982. The Employer continued with use of the tractor. In contrast , it is surely inferable, if not apparent , that since February 1 Employer's regular use of tractor 516, paying mileage rate for use, was agreeable to both Employer and Penn. Even setting aside the additional consideration that the lease agreement pro- vided that in case of a cancellation otherwise, e.g., other than in the manner above, the Employer would be re- quired to purchase all vehicles (then two), the version of Vice President Meyers would have it accepted blindly that Penn as a businessman not only forewent continu- ance of the lease use arrangement , Penn further aban- doned his contractual sale right of approximately $8100. I have difficulty accepting that, particularly without any corroboration or explanation offered. In contrast Emmons has testified that at some time between Febru- ary 1 and election day March 3, he had a conversation with Vice President Meyers, in which when Emmons asked what they were going to do about truck 516, Vice President Meyers told Emmons that they had made an agreement with Penn for letting them out of the deal of buying the truck, but they were going to keep it until after the brown truck 517. As noted tractor 517's third anniversary was May 3, and more pertinently its fourth was May 3, 1984. At best, Vice President Meyers has not directly addressed this evidence in denial . I have careful- ly weighed the circumstances that his conversation with Meyers is not reflected in the prior affidavit of Emmons given during investigation , and also his tentative explana- tion thereof. While such an omission from affidavit may raise cause to question credibility on issue of fact testi- monially joined, any suspicion otherwise is not ground for automatic rejection , particularly where the facts re- cited are both wholly consonant with other related facts established of record , and not specifically denied by the others involved . Finally, it must be reflected that Em- ployer's burden of showing that it would have laid off Emmons anyway is a formidable one wherein this sea- sonal business employer had not had a prior layoff of an employee in 9 years. It may be observed initially that this is not a case in- volving any element of the situation where it is the known and active union adherent who has independently provided a sufficient reason to a hostile employer for the employee's release in any event . Cf. Klate Holt Co., 161 NLRB 1606, 1610 ( 1966). Indeed Emmons' work and conduct were without any evidenced blemish shown of record. It is also undisputed that under Section 8(a)(3) and (1) of the Act if an employer fires ( or lays off) an employee for having engaged in union activities and has no other basis for the discharge, or, if the reasons that the employer proffers are shown pretextual , the employ- 1552 DECISIONS OF NATIONAL LABOR RELATIONS BOARD er commits an unfair labor practice, NLRB v. Transporta- tion Management Corp., 462 U.S. 393 (1983). Indeed, the courts had earlier recognized both that a business reason cannot be simply advanced and used by an employer as a pretext for a discriminatory firing, cf. NLRB v. Ayer Lar Sanitarium, 436 F.2d 45, 49-50 (9th Cir. 1970); but, as well, saw problems in dual-motive cases , where a lawful reason is presented in the face of equally present and de- termined employer hostility to the union, of whether there was adequate consideration of the business reason advanced in the resolution made of the basic question of what was Employer's actual motive, cf. Pachito's v. NLRB, 581 F.2d 204, 207 (9th Cir. 1978). The courts on that account did not always find the Board's prior "in part" test helpful. However, the underlying principle was itself one essentially reaffirmed by the Board in its expli- cation of the Wright Line approach to be followed in re- solving both pretextual and dual motive cases . Thus, in its abandonment of its prior "in part" language in Wright Line, supra, 251 NLRB at 1089 (1980), the Board none- theless reaffirmed that "our task in resolving cases alleg- ing violations which turn on motivation is to determine whether a causal relationship existed between employees engaging in union or other protected activities and ac- tions on the part of their employer which detrimentally affect such employees' employment." The Board's prior "in part" test was described by the Board as only a term it used in pursuit of its goal, "which is to analyze thor- oughly and completely the justification presented by the employer." Id. at 1089. In the Transportation Management case, supra, the Su- preme Court addressed the Board's Wright Line, supra, affirmative defense to be placed on an employer after the General Counsel has made prima facie showing sufficient to support inference that protected conduct was a "moti- vating factor" in the employer's decision, viz, the burden placed on employer of showing the same action would have taken place even in the absence of protected con- duct. There the Supreme Court addressed the mixed or dual-motive issue in terms (462 U.S. at 401): As we understand the Board's decisions, they have consistently held that the unfair labor practice consists of a discharge or other adverse action that is based in whole or in part on antiunion animus- or as the Board now puts it, that the employee's protected conduct was a substantial or motivating factor in the adverse action. The General Counsel has the burden of proving these elements under Ā§ 10(c). But the Board's construction of the statute permits an employer to avoid being adjudicated a violator by showing what his actions would have been regardless of his forbidden motivation. The Supreme Court therein concluded it was not pre- pared to hold that the burden placed upon the employer was an "impermissible construction of the Act," but "at least permissible under it"; and in noting that the Board's allocation of the burden of proof is clearly reasonable, did so, on explicated basis that where the employer is a wrongdoer, acting out of illegitimate motive, "It is fair that he bear the risk that the influence of legal and illegal motives cannot be separated, because he knowingly cre- ated the risk and because the risk was created not by in- nocent activity but by his own wrongdoing." Id. at 402- 403. It is my concluding view that Employer's evidence, as offered, has not withstood scrutiny. There is sufficient evidence of record to support finding of pretext. Howev- er, I need not conclude that Employer's advanced reason is shown by the evidence to be outright pretext. For it is in any event sufficiently clear to me, and I find, that Em- ployer has not met its burden, but rather its evidence of- fered has failed to persuade that it would have laid off Emmons in any event, at this time, regardless of forbid- den motivation. Accordingly it is concluded and found that by laying off Robert C. Emmons on March 25, Em- ployer has violated Section 8(a)(3) and (1). Employer's Defense of the Changes Made in Drivers' and Helpers' Pay Vice President Meyers has testified that at time of re- employment of helpers a decision was made to change the helper method of pay from that of hourly rate to a base pay, plus commission, to cut down on overtime and also as an incentive to the helpers to help the driver sell beer. That both of these policies were under active con- sideration, I find well supported of record. Meyers has additionally testified of record (and I credit him) that such pay system or method was the one used in Atlanta Miller distributorship and also by Budweiser (locally) in Lexington. With return of the helpers full time the driv- ers' commission was also cut back from 18 cents, but to 13 cents rather than the former 11 cents . Meyers ex- plained (again credibly) that in the interim they had re- ceived a price increase from the brewery, which had given Employer more margin . Thus Employer's grant to the drivers 2 cents more in commission per case was re- lated to intervening external events, and arguably com- patible with prior practice, if not exclusively so. The commission itself paid helpers of 5 cents relates compat- ibly with the 4-cent commission credited as initially pro- jected to Tuttle in mid-January, and the 1-cent increase (to 5 cents) itself relates compatibly to 2-cent increase for drivers granted due to margin increase . Nonetheless it is the General Counsel's additional contention that the base rate plus 5 -cent commission now paid helpers has result- ed in less earnings for some helpers. The General Coun- sel points particularly to Oliver's continuance on an hourly rate, plus the 5-cent commission. Gross in particu- lar testified as to his loss of earnings , and with offer to review with Employer his pay records which he had available. The same was not taken up by Employer. Called as Respondent's witness, Office Manager Gina Wiseman testified that she is responsible for general man- agement of the office and for all daily records, sales re- ports, and payroll records. Wiseman testified to having made a compilation of helpers' actual wages both as earned under their presently established base and com- mission rate , and that under their prior hourly rate paid (at time of termination), covering the period April 20 through May 10, 1983. That selected comparison has shown the following differences in total earnings. MILS-STATE DISTRIBUTING CO. 1553 Tom Mayborg +25.31 Wayne Qualls +128.4 Cliff Gross -26.16 Paul Joseph -40 97 Stephen Spickard -26.78 Wiseman did acknowledge that the compared actual wages of Gross had included a payment of $20 for driv- ing an extra truck in week ending April 27, and an hourly rate of $4.25, with 1.5 hours of overtime coupled with a $35 payment for relief driving on May 9, though Spickard received a $20 base and a $35 payment for his driving day. Even more significantly, Wiseman has also testified that new temporary part-time helper John Lock- ard (the last helper), hired on May 4, was paid at the rate of $4.25 as Wiseman's understanding was that $4.25 was the minimum hourly rate now paid all helpers. The prior rate paid Mayborg was $4.25 an hour; that paid Qualls, Gross, and Joseph was $4; and that paid Spickard was $3.85. These are the prior rates that were used by Wiseman in working up the above-compared hourly earnings. Thus, were Gross paid at the indicated new minimum $4.25 rate rather than his prior $4 rate (for seemingly a more accurate comparison) for the 113 regu- lar and 25.75 overtime hours (at time and one-half) in this period following return, Gross would have earned approximately $37.78 more increasing the difference be- tween his base/commission versus hourly rate from that shown to $63.94 over the same essentially 3-week period, or indicating a $21.31 per week loss under the new system. Similarly, Joseph, over a 2-week period on his hours worked would have earned $24.50 more on mini- mum hourly rate, increasing his difference to $65.52, or $32.81-per-week loss. However, Qualls, on similar com- putation, while similarly decreasing the surplusage of his earnings made on base/commission, still made more, viz, $92.20 or $30.73 per week irmore. Mayborg, the most senior helper, was already being paid $4.25. On the one hand there is evidence with pro- bative force beyond mere speculation that Mayborg would have also received an increase in hourly rate beyond the $4.25 minimum paid new part-time employee Lockard, given that Mayborg was previously being paid more than other helpers, particularly with Shutt' s state- ment to Mayborg at the time of his evaluation that he would probably receive a raise at time of distributorship increase in March; and Mayborg's being presently paid more base rate under the new payment structure, be- cause of his additional length of service. Thus, all of the seemingly seven newly hired full-time helpers were sub- sequently paid at $100 base plus 5-cent commission. However, because of seniority, Mayborg was paid more at $100 base plus the 5-cent commission; and Qualls, Gross, and Joseph similarly more at $105 base, plus the 5-cent commission. To be sure, Steve Spickard, also an alleged terminated 8(a)(3), but who did not testify, re- turned at $100 base plus a 5-cent commission. However, the record does not indicate when Spickard was initially hired. What is in the end the more clearly apparent in contrast to me is that Oliver, who had previously been paid at the rate of only $3.85 as a helper, returned on March 14, and is presently paid at $4,25 hourly rate, plus the 5-cent commission. Though he is carried as a driver, he previously had not had driving experience nor driven successfully; and since his return he has more recently substantially done only helper work, at the same time being kept at $4.25 hourly rate and additionally given 5- percent commission. In further comparison Oliver fared better than even Robert Tuttle, previously paid at $4.60 per hour rate, but who returned on February 7, with re- duction to (minimum) $4.25-per-hour rate and who though told (I find) that he was to be a relief driver, and clearly worked more as a relief and extra driver, is pres- ently carried as a helper, at the minimum rate of $4.25 an hour and, on this record, in contrast with Oliver, with no commission. What is thus the more apparent to me in the end is that it is more clearly being demonstrably shown that Oliver has been, and continues to be, preferentially treated, namely, with favor over all the other more senior helpers in regard to his assigned pay base rate; just as, I have found, he was favored over all the more senior helpers in matter of his return, excepting Tuttle. In regard to even the latter, it is to be noted that Oliver's differentiating declaration of antiunion sentiment to Poole, Walczak, and others, and his subsequent Employ- er support, all occurred only after Tuttle's rehire. Otherwise viewed the General Counsel has established that to date there has been a 3-week loss of earnings suf- fered by certain helpers, clearly Gross and Joseph, argu- ably Mayborg and Spickard, but not Qualls. However, Meyers had additionally testified that he does not think the 3 weeks' pay experience (to date) of the helpers was indicative of their earnings with the case volume to be sold in summer months; and relatedly he did not antici- pate there being a pay reduction for the helpers from what they had earlier received. Meyers has relatedly tes- tified that in the last week of April and the first week in May they ran a price-off promotion; that they were also now to be a test market for new product (Meister Brau); and that in the first 2 weeks they had sold 8000 cases which was the equivalent of 50 percent of Employer's Lowenbrau sales in all of prior year. Thus, while the record reveals there was a 5-percent sales increase in the first 3 months (with helpers terminated), since the help- ers return there was a 2 percent overall decrease in sales. Clearly that has a direct bearing on what helpers earn. Meyers has testified he anticipated a turn around in cy- clical summer months, particularly with three projected other special sales, and his anticipation that Meister Brau, with advertisement programs planned, was going to become a major brand. Thus Meyers has testified he an- ticipated that the helpers' wage should increase. In one related sense (sales) Meyers acknowledged there would be longer (sales) hours for both drivers and helpers. In another sense helper hours were reduced because now the helpers on return only have to load the truck in front and their own truck, rather than staying around (as in part) to load all trucks, when that previously happened there had been 12 employees milling around doing little at the end of the day. Meyers has testified (I find credi- bly) that that particular change was also discussed after the trip to the Atlanta distributorship and prior to Janu- ary. There is indication that the month of April itself 1554 DECISIONS OF NATIONAL LABOR RELATIONS BOARD may have also distorted helper earnings. Thus the record reveals that in contrast with Employer's April 1983 sales of 144,128 equivalent units, Employer's 1982 sales in April had been 159,359 units. Thus Employer's sales for April were 15,231 units down from prior year. In con- trast, for further comparison, of Vice President Meyers' projections, sales in remaining summer months of the busy season of 1982 were appreciably higher than the 144,128 of April 1983, as follows: May-182,432; June- 157,726; July-178,258; August-174,409; and Septem- ber-168,463. (Actual comparison figures in 1983 were of course not available.) Finally, the General Counsel of- fered no evidence on a discriminatory relationship be- tween the 11 or 12 cents prior cost of helpers to the base rate now paid helpers; and such base rates otherwise relate to that paid drivers. The credible evidentiary base, from both the General Counsel's and Respondent's witnesses, that Employer had under prior consideration changes in pay method for helpers from hourly to base plus commission, and the (pre-helper termination) projected rate of 4 cents an- nounced to Tuttle persuaded me in the end to credit Meyers that the mid-April changes in method of pay, and (as well) in helper loading assignments , were not dis- criminatorily motivated, but were long planned, despite the reduced earnings certain helpers may have suffered to date as a result thereof. The real discrimination all the helpers have suffered is in the demonstrably favored treatment that Oliver is shown to have received, and that is more a problem of fashioning an appropriate remedy. The discrimination practiced against Tuttle is readily remedied by a traditional make-whole remedy. Analysis and final conclusions on the remaining 8(a)(1) allegations The basic test for evaluating whether interrogations violate the Act is "whether under all of the circum- stances the interrogation reasonably tends to restrain, coerce, or interfere with rights guaranteed by the Act." Rossmore House, 269 NLRB 1176, 1177 (1984); and see Board expression of view, as consonant with that ex- pressed by the 7th Circuit in Midwest Stock Exchange Y. NLRB, 635 F.2d 1255, 1267 (7th Gr. 1980), inter alia, that, "To fall within the ambit of Ā§ 8(a)(1), either the words themselves or the context in which they are used must suggest an element of coercion or interference." Whitt's first alleged interrogation of Houg would at first appear borderline. Thus, although Houg was not openly advocating the Union at the time, it was Houg who first openly broached the subject of the Union. The circumstances were that Houg was clearly in a state of anger over his perceived pay shortage; and his remark made to the receding Whitt, in nature a warning about a union with a request that, if the employees ' pay discrep- ancies continued , was reasonably designed to indicate generally to Whitt the degree of his, and any other em- ployee present, disconcertment with perceived existing deficient pay practices of their employer . It was also rea- sonably designed, in my view , to get an immediate rise out of Whitt on that subject, and/or cause Employer to consider taking immediate measures to correct reoccur- ring (perceived) employees ' pay deficiencies. However, Whitt did not react with renewed addressment of the pay problems that were the declared basis for Houg's then believing he and other employees were "being screwed," or seek to address the subject of Houg's per- ceived need for a union directly, but whipped around to direct a general inquiry of Houg on who was talking about a union, thus clearly invading broadly the subject of any recently commenced discussions and interests of employees exhibited in a union by, and/or between, Houg and other employees that might be unknown to Whitt and Employer. On reflection, it is my view that the broad nature of the inquiry in the above circum- stances reasonably tended to interfere with one of em- ployees' more fragile Section 7 rights, namely, to begin initial discussions on employee interest in forming, join- ing, or supporting a union among themselves for an ad- dressment of their perceived grievances, without their Employer's foreknowledge or inquisitive interference. Houg arguably waived that as to himself, but certainly not as to others. Cf. Greensboro News Co., 272 NLRB 135 fn. 2 (1984). Whitt's January 11 interrogation of em- ployees Center and King, who had not openly declared support of the Union, if they had heard or knew any- thing about a union even more clearly tended to interfere with such Section 7 rights, in that it put employees Center and King on the spot, viz, of either declaring their own or what they knew of fellow employees' union activities, or plead ignorance. Koontz' questioning of driver Lewis on January 14 as to the reasons he supported the Union, and what benefits he wanted to get out if the Union was selected, was also coercive under all the circumstances. Thus, even assum- ing that Lewis was wearing a union button at the time, in conversations about the Union the same day Koontz also told Lewis that "the old man [President Meyers] would rather see the doors shut, than to see the Union come in." Such constituted a classic coercive threat in violation of Section 8(a)(1). Moreover, while the General Counsel is not to be viewed as a privileged litigant on matters not timely alleged in a complaint , not warranted to be ignored is otherwise credible background evidence, even of long duration, if related to an alleged violation, see and compare ITT Lighting Fixtures, 267 NLRB 709, 710 (1983). Thus, a fortiore, to be considered is the back- ground evidence in the same conversations that Koontz then coercively told Lewis that the Union would not do him any good on job security; that if the Company wanted to get rid of Lewis, it could do so by writing him up three times; and further, that regardless of Lewis not doing anything to be fired, Employer could write him up for anything. It is thus my view that under these circumstances, even assuming Lewis was this day openly supportive of the Union in wearing a union button, Koontz' interrogation of Lewis as to his reasons for sup- porting the Union and/or benefits he hoped to derive from the Union, which lead during the resulting conver- sations to the above threat and coercive remark, was itself coercive , cf. Rossmore House, supra . In the absence of convincing Lewis independent evidence thereon, and in light of Koontz' uncontradicted and credited refer- ences to his own experience with a prior employer in ex- MID-STATE DISTRIBUTING CO. pression of his view that there had been a change in the former employer's attitude after a union was selected, e.g., in regard to omission of Thanksgiving and Christ- mas turkeys, and things; and the similar reference to em- ployees' view of reason for contractual losses, it is con- cluded and found that the complaint allegation, that Koontz additionally threatened Lewis with loss of bene- fits if the employees selected the Union is not supported, and it will be recommended that allegation be dis- missed.5 Walczak's interrogation of Gillis as to the reason he fa- vored the Union was coercive. Thus, although Gillis also was wearing a union button, Walczak told Gillis during their discussions about the Union that, on Friday, Janu- ary 14, President Meyers had instructed Walczak to go out on Gillis' route and find a problem so he could fire Gillis, because President Meyers thought Gillis was part of the union campaign. The remarks made to Gillis re- vealed to Gillis the depth of animosity of Employer's highest officer, and clearly constituted a coercive threat of potential discharge of employees who openly support- ed the Union, within the meaning of Section 8(a)(1). In combination with Walczak's clear solicitation of employ- ees' grievances, Walczak also urged that Gillis (and em- ployees) in substance and effect bypass the Union and deal directly with President Meyers, implicitly promising there would be resolutions of their grievances, and each act independently (I find) was violative of Section 8(a)(1) of the Act. Employer subsequently acted upon certain grievances, e.g., providing drivers a desired deduction and credit list, and removal of racing cars and Meyers' Ferrari from the warehouse. But the major item of the deduction is the more significant, for where the griev- ance is one that has been earlier raised, but went unrerne- died before union activity, the violation in present ad- dressment and action is only made the more clear. Final- ly, Walczak threatened Gillis there would be an imposi- tion of more onerous working conditions if the Union was selected as collective-bargaining representative in Walczak's statements that Employer would make it hard on employees; that Employer would not be as lenient in certain matters, e.g., on employees' drinking of beer or in helping employees or as Walczak summarized, tolerant on employees' work performances and/or habits as in the past. Under all of the above circumstances Walczak's in- terrogations of Gillis were a coercive interference in vio- lation of Section 8(a)(1). Moreover, an initial pattern of immediate questioning and coercion of selected employ- ees is apparent herein. The Board has in that regard held "Questioning selected employees about their union sym- pathies without any legitimate reason therefor and with- out any assurance against reprisal by its very nature tends to inhibit employees in the exercise of their right to organize." Engineered Steel Products, 188 NLRB 298 (1971); Savings Bank Co., 207 NLRB 269, 273 (1973); Birdsall Construction Co., 198 NLRB 163 (1972), enfd. 487 F.2d 288 (5th Cir. 1973). Compare (in full polling s If to be viewed and concluded as more than viewpoint on prior em- ployer, it would appear the result would be the same See Benchmark In- dustries, 270 NLRB 22 (1984), and Harvstone Mfg Corp., 272 NLRB 939 fn. 1 (1984) 1555 circumstances) Strunkes Construction Co., 165 NLRB 1062 (1967). The more so where as here both threat and personal coercion are in several instances directly evi- denced. Whitt's statement to driver King on January 24 that if the Union came in King would be making a whole or a hell of a lot less (than calculated $7.50 per hour) consti- tuted a direct threat of loss of benefit in violation of Sec- tion 8(a)(1); and Whitt's related urging that King ought to go and talk to the boys to try to persuade them not to vote union was also violative of the Act, cf. Frank Black Mechanical Services, 271 NLRB 1302 (1984);6 and Apple Tree Chevrolet, 237 NLRB 867 fn. 2 (1978), enfd. in perti- nent part 608 F.2d 988, 1000 fn. 20 (4th Cir. 1979). Whitt's further statement to Shearer on January 26 in substance and effect also forewarned a loss of benefits and more onerous working conditions if the employees selected the Union as their collective-bargaining repre- sentative and thereby coerced if not threatened employ- ees in violation of Section 8(a)(l) in his telling Shearer that Whitt did not know "why the employees want a union here"; that the Employer would be strict on em- ployees, there would be no helpers on the truck, employ- ees would work (but) 40 hours a week; and the times employees had off in the morn;ng would be cut out. Finally, I in the end conclude and find myself in agreement with the General Counsel's argument that the statement of Covington, though to his longtime friend Emmons, was nonetheless coercive within the meaning of Section 8(a)(1), because they imparted President Meyer's awareness of Emmons' prominence in the em- ployees' union activities. Thus it is concluded and found that Covington's statements to Emmons in early Janu- ary-that "he better watch out"; that he was going to get in trouble over the Union; and that the "old man" (President Meyers) heard that Emmons was trying to start a union again-violated Section 8(a)(1) of the Act. Similarly, Covington's statement to Gillis on January 7 that "we [employees] better be careful because they were watching us," even in context of emanating from a non- hostile supervisor, clearly implied the union activities of employees were as of then under active surveillance, by others who were so, Scott's Wood Products, 242 NLRB 1193, 1197 (1979). The remaining issues relate to alleged solicitation of employees' grievances and complaints in the survey con- ducted on January 25-27 and by General Manager Shutt on February 8, and the alleged related promises to re- solve them in order to discourage employees' union ac- tivities. As to the survey, Employer advances essentially two lines of defense: first, the opinion surveyors did not specifically ask employees about their problems, and sec- ondly they did not make any promises. The semantic first argument is palpably without merit. The General Counsel's evidence on the content of the survey con- ducted in its form and substance established beyond question that, inter alia, grievances and complaints of 6 In the circumstances of the Mechanical Services case, supra, Chairman Dotson would not have found a violation on the matter of an employer's request that an employee attempt to dissuade other employees to vote against the union, id at fn. 1. 1556 DECISIONS OF NATIONAL LABOR RELATIONS BOARD employees were solicited by the opinion surveyors as agents of Respondent. It is difficult to imagine what problem, grievance, complaint, suggestion, idea, or em- ployee evaluation that w-1d be occasion, or constitute reason, for an employee's interest in, sympathy with or support of, a union has escaped notice. Employer ad- vances argument that no employee name is returned to management and the original copies of the surveys are shredded after their results have been compiled. The short answer to that, however, is that positions are iden- tified, and answers are then compiled by departments; and furthermore individual answers under both question- naire narrative inquiry and question and answer session are individually listed. It hardly seems open to question on this record that in many instances the answers as there recorded would effectively serve to identify the speaker being recorded. In final analysis Employer defends that the surveyors made no promises; and that, under all of the above cir- cumstances , the solicitation of employee grievances by an employer is not illegal unless accompanied by an ex- press or implied promise of benefits specifically aimed at interfering with, restraining, and coercing employees in their organizational effort. Employer would rely on ITT Telecommunications, 183 NLRB 1129 (1970), where the Board concluded that a multiple (98) question written questionnaire there given in a plant of 570 to 600 em- ployees with instructions that employees were not to in- dicate their names, departments, or supervisors, and the sole mention of the union being for view on one ques- tion, viz, "Many company employees I know would like to see the union get in," was determined innocuous in the factual circumstances of that case; and there was in- sufficient evidence that the purpose of the questionnaire was to learn the employees' attitude toward unionism. While in that case there was a followup meeting with employees in groups of about 50 employees in which the results were reported, and thereafter a period of discus- sion provided employees in which individual gripes were recorded, and a list then made of particular things the employees wished corrected, there was no mention of the union made in those meetings . However, the central- ly distinguishing fact in the ITT Telecommunications case, supra, it seems to me, is the questionnaire survey itself was conducted 8 months after an election that the union lost; and a later report and further questioning found no more than a continuation of it. Similarly with regard to the February 8 speech and discussion of Shutt, Employer defends (his) solicitation of grievances is not a per se violation of the Act in the absence of an accompanying actual or implied promise to remedy such grievances, with stated reliance on Chero- kee Culvert Co., 262 NLRB 917, 921 (1982). Employer acknowledges that inference of an implicit promise to correct inequities may arise from solicitation of griev- ances in a preelection meeting, Uarco, Inc., 216 NLRB 1 (1974); but it defends the inference is one that is rebutta- ble, e.g., where, as here, employees are repeatedly told the employer can make no promises. Finally, Employer defends that it is not otherwise unlawful to advise em- ployees that, whatever the problems an employer has, employees do not need a union to solve them; or for an employer to promise to listen to suggestions for improv- ing the employer's operation, Visador Co., 245 NLRB 508 (1979). In Visador the promise made was "to be fair and to listen to suggestions for improving our plan." The Board noted that to listen to suggestions does not in and of itself imply suggestions will be acted upon, and it also indicated there was no evidence in that case that re- spondent was deviating from past practice. The General Counsel acknowledges the basic holdings of Uarco, Inc., supra, but would distinguish it and other cases where the Board has held that there was a legiti- mate purpose behind administration of a survey.? Rather the General Counsel would rely on Burns Motor Freight, 246 NLRB 368, 372 (1979), in which a labor consultant hired by the employer conducted an unprecedented meeting with all employees in which they were asked (as here) to state their views about management and their opinions about their conditions of employment. The Board adopted the finding of the administrative law judge that it was "essentially 'a programmed technique again to draw from the drivers what their `gripes' might be. The implied message that the Company would at least try to do something to satisfy the employees was unmistakable." In regard to evidence of record that the opinion surveyors did not promise anything , the General Counsel's counterargument essentially is that neither did they tell employees that their grievances would not be remedied, and that the inference they would be remedied emanating from the circumstances of the conduct of the survey remained intact, with claimed reliance on Merle Lindsey Chevrolet, 231 NLRB 478 fn. 2 (1977). In fact, the record reveals the employees were express- ly told in the survey that their ideas, suggestions, etc., would be summarized and their ideas, suggestions, and/or problems brought back to management for them to do with whatever they wanted Conduct of such a survey was unprecedented at this Employer. It is con- cluded and found from the circumstances of the conduct of this survey, fair inference lies in Employer's implied promise that at least some of the surveyed grievances would be resolved; and with the clear evidence that one major, longstanding grievance was in fact subsequently remedied, the implied promise not only remained intact, it was firmly reinforced. In reaching such preliminary conclusion on the survey as conducted, I have not relied on other (limited) evidence of record that employees were also told that the problems of employees would be in the summary for management to correct. However, in the absence of corroboration from President Meyers or Poole, as to the timing of discussion and decision to con- duct this survey at Employer, and on basis of fair infer- ence to be drawn therefrom, the only evidence or record deemed persuasive and credited indicates that this survey was determined and conducted after Employer was aware of union activity. It is clear it was conducted after Employer was given notice of union petition filing; and thus, it was in any event a survey conducted for the first 9 In Leland Stanford Jr. University, 240 NLRB 1138, 1142 (1979), also referenced there was no active union campaigning. MID-STATE DISTRIBUTING CO. 1557 time at this Employer during an active union organizing campaign. There is thus merit in the General Counsel's arguments that the survey was conducted with design to undermine the union organizational effort as evidenced by its solicit- ing grievances in an entirely new manner, in much broader scope, and by inviting essentially direct dealing on all employees ' grievances; and thus effectively inter- fering with employees' freedom of choice in an upcom- ing election , Tom Wood Pontiac, 179 NLRB 581 (1969), enfd. 447 F.2d 383 (7th Cir. 1971); St. Joseph's Hospital, 247 NLRB 869, 877 (1980); Ben Franklin Div., 251 NLRB 1512, 1519 (1980); and Edward A. Utlaut Memori- al Hospital, 249 NLRB 1153, 1156 (1980). In the above circumstances there must be equally unmistakable evi- dence presented of Employer's rebuttal of the implied promise of resolution of at least some of the employees' grievances that were raised in the survey. The only addi- tional evidence of followup on the survey occurs in the Shutt February 8 speeches, in which it is further con- tended that Shutt even otherwise solicited grievances, and further promised grievances resolution. At the outset it is observed that inference of a promise of benefits stemming from solicitation of grievances during an organizational campaign can be negated by an employer's clear and repeated expressions to employees that "no promises" could be made, Uarco, Inc., 216 NLRB 1, 2 (1974), although it was also noted therein there was a lack of both animus and context of other unfair labor practices in preelection activities. An em- ployer may set forth its opinion based on demonstrable facts as to strike possibility and its consequences, concur- rent with its request that it be given a chance, so long as there is no accompanying promise of benefits, and em- ployer had done no more that that here. Cf. Agri-Interna- tional, Inc., 271 NLRB 925 (1984). The Board has also held an employer need not ignore operational problems that may come to light in an organizational campaign, but there, unlike here, there was no alleged solicitation of grievances, nor problems which had been previously brought to the attention of employer, and been left unre- medied. Cf. ARA Leisure Services, 272 NLRB 1300 (1984). Finally, clear expressions of no promises prevail over comment of an employer "that they were working on it" where the remark remains ambiguous in total con- text made, cf. Mariposa Press, 273 NLRB 529 (1984); but an employer's "double talk" in total context of what is said is not to be ignored, nor disclaimers of "no prom- ises" given efficacy in such a context, Montgomery Ward & Co., 228 NLRB 750, 756-757 (1977). See also Presbyterian/St. Luke's Medical Center v. NLRB, 723 F.2d 1468, 1474-75 (10th Cir. 1983). Insofar as pertinent, Shutt began his first speech on February 8 by clearly telling employees that he could not say or do much, and "can't promise anything." He also told the employees that he did not think the Union could solve as many of the problems that they (employ- ees) and he felt they had, from the recent evaluation and survey. He told the employees he did not care what the Union's promises were, right now the Union had no power to deliver, and the Union could guarantee noth- ing. Shutt also told employees, "Right now our hands are legally tied." Earlier he had told them "there were a few things we needed to do, that we can do by working together." Shutt told the employees that his decisions were not going to be questioned; that if he told employ- ees something, he could get it done; and that he had the power to deliver it, and the Union did not. Shutt told the employees if they had problems about their job, or about anything they wanted to talk about, to come to him, Walczak, or other supervisors, and it would get back to him; and "we'll try to get something done about it." (Shutt clearly also solicited grievances of employees.) Fi- nally in question and answer session Shutt told the em- ployees "if they want to pay somebody to speak for them, fine"; and if they do not, then come to him and talk to him, "we'll get something done," adding "where it's possible, and that" [he] "can't do everything." The General Counsel points with particularity for con- tended revealment of the purposive role of the earlier survey in Shutt's statement made as follows: Like I said nobody came to us with any problems so how did we find out about the problems. The Union came in, we did surveys then we found out we had some problems and now we are trying to straighten them out. In otherwise speaking directly to the recent survey Shutt said that they were going to have other meetings to dis- cuss the survey, "to see exactly what we can do to make this a better place to work." (That employment condi- tion was specifically mentioned by Shutt as being one of the employees' reported major concerns.) Shutt told the employees that "if there are things in the survey that we can work with, we will be more than happy to do them"; but adding, "I'm not going to promise anything." That disclaimer of promising anything does not alter the message being reasonably held out to employees that Employer would look with favor on the workable sur- veyed grievances and ideas of employees for making Employer a better place to work. In question-and-answer session Shutt was called to task by Ebert in Shutt's assertion of not knowing of certain problems, including the shortage problem, with Ebert as- serting someone had to know it; and he asserted a claim that Employer should have been doing things like help- ing the employees on the shortages all along, and now they had to do it. Shutt in answer made it clear that Em- ployer did not have to do it (help drivers on the shortage problem with an itemization list); and he renewed an as- sertion it did not know of the problem, only to have that challenge immediately picked up on by Lewis ( essential- ly) that that could not have been the case with all the times the subject was mentioned in prior sales meetings. It was only then that Shutt came to a much more frank acknowledgement with the drivers that it might have taken this threat of a union to get some things done, and most revealing (I find) on the survey, "at least now we know where we stand"; and "we know what we got to get done. In my view it is made clear enough from the above that at least some of the grievances and problems as re- ported by employees were to be acted upon. It is further concluded and found that message is not one reasonably 1558 DECISIONS OF NATIONAL LABOR RELATIONS BOARD to be considered by employees as negated by any Shutt disclaimer of promising anything. Poole's later statement to Lewis that he knew there were problems after the survey, and improvements would not stop at the elec- tion, confirms it; as does Aldridge's request of Lewis to vote against the Union, and both Aldridge and Poole's request of Lewis to give Poole a year to straighten it out; and the same, together with Poole's further state- ment that if at the end of a year he had not done as he promised he would personally help get the Union, all confirm beyond question that it was being variously promised that the surveyed grievances were going to be positively addressed, and that an undermining of the Union was an underlying substantial motivating purpose. That the operative motives may include a benign one does not detract from the effect of an unlawful one. Accordingly it is concluded and found that on January 25-27 an opinion survey was conducted by two agents of Respondent Employer in which employees' grievances, suggestions, ideas, and complaints were solicited, with an implied promise of Employer's resolution of at least some of them, in violation of Section 8(a)(l). It is further concluded and found that, on February 8, Employer, by its General Manager Shutt, both additionally solicited employees' grievances, etc., and (at least) kept intact an implied promise of Employer's favorable resolution of at least some of the employees' grievances, ideas, sugges- tions, and complaints both as surveyed and as might be brought directly to Employer through General Manager Shutt, Walczak, or other supervisors, in violation of Sec- tion 8(a)(1) of the Act. Part III The Representation Case Issues It will be recalled that, in the election conducted on March 4, 14 votes were cast for petitioning Local Union No. 651, 12 against, and there were 4 challenged ballots which were sufficient in number to affect the results of the election. The challenged ballots were cast by Wayne Qualls, Cliff Gross, Benny J. Zaranka, and Karen Smith. The General Counsel and Petitioner have urged that the challenges to the ballot of Wayne Qualls and Cliff Gross should be overruled, and their ballots should be opened and counted on basis of contention that they were unlawfully terminated, while Employer contends the challenges to these ballots should be sustained, and their ballots should not be opened and counted based on its contention that Qualls and Gross were among the nine helpers earlier permanently terminated, and though subsequently reemployed, as of election day had contin- ued without reasonable expectation of any reemploy- ment. As I have heretofore concluded, inter alia, that Qualls and Gross were unlawfully terminated on January 12, it is clear they continued to occupy protected em- ployee status under the Act. It will be recommended to the Board that the challenged ballots of Wayne Qualls and Cliff Gross be now opened and counted. The remaining challenged ballots were cast by Benny J. Zaranka and Karen Smith. Employer contends that Zaranka, a part-time employee with title of "merchandise sales," is properly to be included in the unit, and would have Zaranka's ballot be opened and counted. Petitioner Teamsters Local 651, who challenged the ballot cast by Zaranka, would have Zaranka excluded from the unit, and the challenge to his ballot sustained. Employer would also have the ballot of Karen Smith, who it con- tends (not without some preelection vacillation) has the job title of inventory clerk, included in the unit as a plant clerical, and her vote counted, while Petitioner would have Smith excluded as an office clerical, and the challenge to her ballot, apparently made by the Regional Board agent conducting the election, sustained. It ap- pears that the General Counsel (or counsel for the Re- gional Director) has not taken a position on the ballots of Zaranka or Smith, beyond offering observation that, if the ballots of Qualls and Gross be opened, the resolution of the eligibility of Smith and Zaranka would appear un- necessary. However, I shall address the litigated ques- tions of unit placement and eligibility of Zaranka and Smith. Benny J. Zaranka Zaranka has worked 27 years for the Lexington Fire Department, where he is presently employed as a battal- ion chief. He has also worked 18 years, part-time, for Employer. Zaranka works (full time) 24 hours on (ending his shift at 7 a.m.) and 48 hours off for the Fire Department. Normally, he arrives at Employer at 7:30 a.m. (just as do some drivers and helpers) and works to 3 p.m. for Employer, 3 and 4 days a week, in alternative weeks. However, unlike other employees, Zaranka sets his own hours, and prepares his own monthly work schedule, which he supplies to Employer. Zaranka is also subject to fire emergency call, which has been under- stood and agreed to by President Meyers for years. Zar- anka 's hours additionally fluctuate in football season, as he played for, and loves to follow the State University, which has also met with President Meyers' approval, who, according to Zaranka, is also an avid fan. Zaranka is not related to any of management. Zaranka is paid at the rate of some $4 plus an hour (with no commission); and he punches a timeclock as do warehouse unit employees and office clerical employees. Zaranka's existing benefits include a dental and hospital plan and life insurance; and he has been a participant in Employer's profit-sharing plan for at least I year. These benefits are the same benefits that are currently paid other unit employees although the record reveals there are others not mentioned by Zaranka. However, Vice President Meyers has testified without contradiction that, excepting use of company car, all employees receive the same benefits. Zaranka's principal duties are to be responsible for the receipt, storage, and distribution of advertising displays and material; and to go out to the trade, principally in Lexington, when and as directed, to put up displays, to save the driver time, and/or otherwise to check on rota- tion of beer and to work on the lineup of beer on the shelves to make Employer's retail customer's display more attractive. His visits are usually in between driver deliveries. Zaranka has testified (I find credibly) that he is not checking up on drivers; and that in all of his years, MID-STATE DISTRiBUTING CO. 1559 he has never found beer on the shelves not to be proper- ly rotated. Zaranka drives a company vehicle and re- ceives gas from a company account. However, he also has used his personal car a lot, for which he receives gas reimbursement (only). Zaranka has never hired or fired anyone, nor has he recommended either. Neither does Zaranka issue directions to drivers. Displays may be in nature electrical, elaborate neons, mirrors, or case (paper). The displays are kept in a locked room (or cage) in the warehouse. Zaranka has a key to the room, as do the other supervisors (only). Zar- anka keeps (essentially) a daily inventory of the displays, and he reconciles it at the end of the month (with inter- im supervisor use of displays), but he does not order dis- plays. Shortages are reported to Shutt. Zaranka has use of a desk in an office downstairs in the warehouse, for drawing signs up for specials. Employer's management and office force work upstairs, though Employer's recep- tionist works in the room downstairs where Zaranka works on his displays. Drivers use the same room in going over their accounts. Zaranka's preparation of sales signs is essentially minor, requiring simple use of felt pens, and price entries. Prior to the reorganization Zaranka worked more di- rectly with the supervisors. Since reorganization he re- ceives his instructions on display work assignments daily from Walczak, though he may also receive a request from a supervisor, driver, or even notation of visits to be made from the receptionist (as do drivers on their work). When Zaranka completes the more usual assignments from Walczak, he returns to Walczak for additional dis- play work assignment. If there is none, Zaranka makes the rounds on the retailers, checking on displays, rota- tion, and the product. As noted, Zaranka will still handle a display request, on request of a busy supervisor, as he has done on re- quest of a driver, though drivers may and do set up their own displays. He will also help a driver set up a display, etc., when he meets one on route, though such a meeting is more likely to have been accidental than prearranged. Zaranka will work with a vendor on the way the vendor wants a display set up. If a vendor makes a request for a particular display, Zaranka will try to accommodate, many times first going to a supervisor for approval, but not always, considering it justifiable under public rela- tions. Zaranka spends approximately oneā¢ half of his time out on the road, and one-half of his time in the ware- house, in between the caged display location in storage and inventory, or the display room where he works on his signs. Zaranka wears the same jacket as do other unit em- ployees, but to date does not were the uniform pants. Zaranka rarely works with drivers as a helper, having done so only two to five times in the past year; and he has also infrequently attended the drivers sales meetings on Monday, having done so only two to four times in the past year. Employer essentially argues that Zaranka shares a community of interest with drivers and warehousemen; and that his duties are closely integrated with the driv- ers, creating a substantial degree of interaction between the drivers and him, and he should be included in the unit and his ballot should be counted, with stated reli- ance on Gustave Fischer, Inc., 256 NLRB 1069 (1981), and Healthco, Inc., 233 NLRB 835 (1977). Petitioner argues to the contrary, essentially that Zaranka's basic job duty is in advertisement; that he does not share a community of interest with other unit employees, essen- tially because it is contended his unrestricted and unusual schedule indicates casual employment, and he does not have the same job interests by virtue of possession of a full-time county government job, coupled with Zaranka's own testimony of having a lack of concern with his pay and benefits from Employer. Petitioner states reliance on Blade-Tribune Publishing Co., 161 NLRB 1512, 1520 (1966), in which it was held that an individual on active duty in the Armed Forces, who worked an average of 2 to 3 days a week on an unscheduled basis, was not prop- erly in the unit; and Fresno Auto Auction, 167 NLRB 878, 879 (1967), where a public relations man was excluded from a unit of drivers, delivery men, starters, and detail shop employees because there was no community of in- terest. It seems to me Petitioner's case reliance must be distinguished. Thus in Blade Tribune, supra (and cases cited therein), the employee excluded also worked only when work was available as well as when it fit the em- ployee's availability, and hence the employee was more casual; and similarly Fresno Auto must be distinguished as in excluding the public relations man there it was ob- served by the Board that "various aspects of his job call for the exercise of completely independent judgment." While I am not persuaded that Zaranka's job duties are "closely integrated" and with "substantial degree of interaction" with the drivers to compel inclusion, it is no less clear to me that Zaranka is a nonsupervisory, regular part-time employee, whose limitations of availability by another job, or that self-imposed, were long since found acceptable for the performance of Employer's regularly available work. Zaranka is essentially a display man, with related inventory clerical responsibility, and with job responsibilities in the trade that are directly related to future driver sales. In my view Zaranka, in the per- formance of his duties, appears to share sufficient com- munity of interest, as evidenced in the supportive nature of his duties to other unit employees, in his being paid comparable wages, and benefits as other unit employees, and with sufficient opportunity for unit employee con- tact in his day-to-day part-time work exhibited to war- rant his inclusion in this unit, particularly with observa- tion that otherwise he would run risk of remaining un- represented, appearing to have far less community of in- terest with employer's office clerical force. It is conclud- ed that Zaranka is a regular part-time employee properly includable in the unit, and it will accordingly be recom- mended that the challenge to his ballot be overruled, and his ballot be opened and counted. Karen Smith As of hearing, Smith had been employed for 6 months; thus, Smith was hired approximately in December 1982. It may be recalled that it was on December 6, 1982, that former inventory clerk Tuttle left the office on reassign- ment to the trucks as a helper. Employer does not ad- 1560 DECISIONS OF NATIONAL LABOR RELATIONS BOARD vance contention that Smith was hired specifically as a replacement for Tuttle as inventory clerk; indeed, Smith testifies she was initially interviewed as a receptionist. Smith's prior work experience had been in bookkeeping. Smith is paid a salary of $200 a week for a 40-hour week. Employer correctly notes that in rate per hour her wages are comparable to that paid Doss and Hong. Smith receives no overtime. Her hours are always 7 a.m. to 4 p.m. Smith receives the same benefits as both unit and nonunit employees as all of Employer's employees receive the same benefits. Smith punches a timeclock lo- cated in the (multipurpose) drivers' room on the first floor. Both warehouse and office personnel punch the same timeclock. Smith does not wear a uniform. Employer's general office areas are located on the second floor . They have air-conditioning and heating in contrast with the (noncooler) warehouse areas which do not. The Meyers and Office Manager Wiseman have sep- arate offices. Shutt, Walczak, and three supervisors occupy one office room there. There is another room on that floor which has a half wall that separates out an area where Employer's computer is located. That side of the room, the computer area, is hereinafter referred to as the computer room. There are two computer terminals, boards, printers, and three desks in the computer room. Assistant Office Manager Robin Haskins occupies one of the desks in the computer room. Computer operator Pat Runkle occupies the other desk, and she regularly oper- ates the computer. Smith occupies still another desk in the room. On Smith's desk is a calculator, a calendar, file hold- ers, and a stapler. She does not have a phone at her desk, nor a typewriter. Smith essentially works with the calcu- lator, though also the computer at times each day. As earlier noted, there is a multipurpose room on the first floor, where Employer's receptionist is regularly located, but which is also used by Zaranka when he works on his displays, and by the drivers in their accounting. The re- ceptionist's official hours are 8 a.m. to 5 p.m., but she usually arrives early, between 7:30-7:45 a.m. It appears from Smith's testimony that Hopkins and Runkle's arriv- al hours are set at 7:30 a.m., though Smith did not know when they left, as she was always gone before they left. The fact is Smith's hours are not the same as the office clerical employees. The first thing that Smith does on arrival at work at 7 a.m. is clear off a recorder used for people who have placed orders after hours. If there are orders on the re- corder, Smith enters them in a book. There may also be messages for drivers , and some customers only call in their orders. If drivers are still there, Smith goes down- stairs and delivers the orders/messages to the drivers. If a particular driver has already left, she delivers them when the driver next comes in, if she does not have ear- lier opportunity, as discussed infra. Presently Smith re- mains downstairs at the receptionist's desk in the early morning because of a recent change made in (apparently) Employer's open hours, previously 8 a.m. to 5 p.m. to presently 7 a.m. to 5 p.m. Prior thereto, and at time of election, Smith would return upstairs. However, the work done by her in this period of her day is essentially the same. Smith now remains at the receptionist's desk until the receptionist arrives, usually about 7:30 a.m. Smith goes to the post office every day, around 10 a.m., posting any outgoing mail and packages , and picking up the day's mail, which she delivers to President Meyers. Smith also signs for certified mail. The post office trip normally takes about 15 minutes. In the interim Smith makes an inventory count every- day, which she tries to start at 8 a.m., but must wait on, for all the drivers to be loaded. Usually only draft (keg) drivers are there at that time, the other package drivers having left earlier. Smith also fills in for the receptionist every day when the receptionist takes her 1-hour lunch. Drivers usually call in every 2 hours. If Smith has an un- delivered order/message for a driver calling in while she is at the receptionist desk, she will deliver it to the driver at this time. Smith makes an inventory of product in the warehouse every day which takes approximately 2 hours, some 45 minutes of which is spent actually out in the warehouse. Smith walks up and down aisles, visually counting and entering the counts as made (by pallets) on tally sheets. If in need of assistance Smith may speak to one of the warehouse managers or warehouse personnel . However, most of her daily conversation with warehouse personnel is of casual nature, and if she needed assistance, as in an instance of requiring that something be moved to aid her in making a particular count, she would speak to one of the warehouse managers. On completion of the counting, Smith takes the tally sheets back to her office where she does the required calculations leading to final figures of on-hand inventory. Smith also daily receives related truck (load) counts, which she has actually initiated work on while sitting at the receptionist's desk in the early morning, in between handling any phone calls and/or walk-in traffic. When both truckloads count, and warehouse products count are on hand, a final tally is completed, and Smith has a preliminary total inventory accounting or that day. Smith's use of the computer is essentially in mainte- nance of an inventory control. The computer operator has punched in reports from the managers on receipts, sales particulars, load counts, and driver tickets. Some- time during the day, after the computer operator has en- tered the drivers' load counts and tickets, Smith will op- erate the computer, punching in her truck and ware- house inventory, with a certain software program that will print out a comparison of the total day's inventory with the inventory of the day before. If there is an ap- preciable variance in the comparison, Smith will make a recount, which may or may not involve a similar period of time out in the warehouse. If still off, Smith will make inquiry whether something was punched in wrong into the computer, She will check the shipping and receiving log which is maintained, and from which the data is en- tered into the computer (by someone else). She will also inquire of the warehouse managers if there is a truck broken down somewhere,, with product on board, that she does not know about , e.g., in the garage . Some such recheck is normally occasioned a couple of times a week. The inventory comparisons are maintained in a file folder at her desk, until it becomes too full. At that time MID-STATE DISTRIBUTING CO. 1561 Smith removes the accumulated comparisons to general storage in a file drawer downstairs. Smith spends her afternoon comparing bills of lading with shipping and receiving records, on certain days going in the afternoon to the bank and railroad office on related matters ; and she makes efforts to spend one-half hour in the afternoon , every day, again in the warehouse area making progressively an inventory of dated product. Smith usually completes an entire inventory of dated product, once a week. Smith's duties thus involve keeping records of shipping notices, bills of lading , and lists and/or invoices on Miller railcars and incoming truck shipments . Smith has rare contact with the brewery , contact in that regard being handled by computer hookup . In instance of com- puter difficulty she will communicate with the brewery directly. Smith regularly receives initial shipping notices (orders) from those who order product for Employer. Smith notes the shipment 's (due) date on her calendar; and she keeps track of confirmations . Smith also com- pares bill of lading when received with the shipment notice . Smith has related regular contact with the rail- road 's office in getting railcar releases, arranging railcar placements, and also in tracking down a railcar , if miss- ing. Two or three times a week Smith will take Employer's checks to the bank, and obtain bank drafts payable to the railroad . Actual transfer of funds between accounts is handled by the bank automatically . Employer has bond (on payment) to the railroad , and there is some flexibility in Smith's trips. Smith obtains copies of a bill of lading on a railcar shipment, stamped paid, which she shows to the railroad office , delivering copy of it (apparently) on railcar shipment arrival at the warehouse . Smith also keeps a copy of all paid bills of lading in a file on her desk. At the end of the month Smith summarizes certain of the shipping and invoice data , which, with an invento- ry record, goes into Employer's revenue report for the month. In general , Smith clears out her inventory and in- voice records at the end of the month , essentially pack- aging them in a folder secured by a rubber band, and then storing them in a drawer downstairs . On much more frequent occasions, though not necessarily daily, Smith similarly stores the compared and paid bills of lading downstairs . The records are not filed by name. Otherwise, in the occasional spare time Smith has had she has helped others in their work , namely, Assistant Manager Hopkins and computer operator Runkle; and she has helped the receptionist with typing when the latter was backed up. Normally Smith does not type cor- respondence . What little she types basically relates to the railcars. Smith has on occasion made signs , to keep busy. Smith has testified that she is aware of what Employer has paid for its ordered beer from the records. However, no contention is raised by Employer that Smith is there- by party to privileged trade or confidential information. Smith is supervised directly by Office Manager Gina Wi- seman . Smith has also testified, without forethought or instruction, though seemingly without contradiction, that she guessed her line of progression would lead to the as- sistant office manager position , if qualified . On the other hand Smith has testified generally that most of her (present) morning is taken up on the daily inventory, and its comparison ; and that most of her afternoon is taken up in the comparison of bills of lading, or going to the railroad office. In the latter regard Smith estimated that an hour and 15 minutes is spent on that trip alone. Smith is normally in the warehouse a total of an hour and 15 minutes daily. Smith had at first elected to drive her own car on trips, with gas reimbursement by Employer; but only a month ago (April) she switched to driving a com- pany car, because the former had become too expensive for her. Smith has nothing to do with payroll. Smith uses a restroom utilized by office people. Essentially Employer contends that the majority of Smith 's worktime is spent on duties normally associated with an inventory clerk; those duties are an integral part of the warehouse operation; her duties bring her into fre- quent contact with unit employees ; and accordingly Smith should be properly classified as a plant clerical and be included along with the warehouse workers in the unit. Employer would rely, inter alia , on Ives Business Forms, 263 NLRB 286, 289 (1982). Essentially Petitioner contends that Smith is an office clerical employee, not properly within the unit. Petitioner would have noted her pay is dissimilar to that of unit employees ; contends Smith spends approximately only 10 percent of her time actually on the warehouse floor, and the rest (essentially) at her separate desk in the general office area, that is heated and air-conditioned , and well away from other unit employees, or in relieving the receptionist, or com- municating with banks, shippers , and suppliers. Petitioner would rely on Filler Products, 159 NLRB 1536, 1553 (1966), a case in which it was initially determined that production control employees who spend 90 percent of their time in clerical work in the Employer's front office were properly excluded from an appropriate production and maintenance unit. Smith is a dual function employee, cf. Berea Publishing Co., 140 NLRB 516, 519 (1963). While Smith's worktime spent actually out in the warehouse is clearly less than the majority of her time, such daily work duties are im- plemented by work performances at her desk directly re- lated to those of an inventory clerk . She also performs substantial clerical duties in relation to shipping and re- ceiving functions , much as a shipping and receiving clerk. Contrary to Petitioner I am persuaded, from the above recitement of her duties , that the majority of Smith's time each day is spent on duties more associated with inventory and shipping and receiving clerical duties, thus plant clerical duties , though she unquestion- ably does perform no insignificant office clerical func- tions, and differs in method of pay and supervision. The Filler Products case , supra, must be distinguished, for in that case it is apparent that the General Counsel had urged , and the Trial Examiner " found that, as ap- plied to the plant there involved, a production and main- tenance unit that excluded "all office and plant clericals" was appropriate, which finding was among findings adopted by the Board without comment . That case is 8 The title of "Trial Examiner" was changed to "Administrative Law Judge" by P.L 95-251 sec 3 , effective August 19, 1972 1562 DECISIONS OF NATIONAL LABOR RELATIONS BOARD clearly inapposite to the facts here, where it was stipulat- ed by the parties that (only) office clerical employees were to be excluded.9 It would appear, in contrast, that the Ives Business Forms case is the more apposite on its facts. Thus in Ives Business Forms, supra, 263 NLRB at 287, 289, eight warehouse clericals, who spent 60 percent of their worktime at desks in a separate clerical area, and who were supervised directly by an office manager and that employer's vice president, were included in a basic unit of warehousemen, drivers, and shipping and receiv- ing employees, because of the considerable time they spent in the warehouse, inter alia, taking merchandise counts, and because the nature of their duties was essen- tially atypical of office clerical employees. Here, Smith spends regularly anywhere from an hour and 15 minutes in the warehouse on inventory counts, to as much as 2 or more hours. Her duties at her desk in the morning clear- ly add (at least) another hour and 15 minutes on the in- ventory count, and its day-to-day comparison. Most of her weekly afternoon work is spent on assignments, most of which are related to shipping and receiving matters. To be sure Smith has been assigned not insignificant office clerical functions, e.g., to work on the receptionist desk until the regular receptionist arrives, and to spell the latter for lunch, and apparently occasionally filling in for her when absent, if possible. However, even when normally working at the receptionist desk, Smith may be working on truckload counts (in early morning) and at lunch have occasion for work-related contact with driv- ers. Though Smith may not have opportunity for contact with all drivers in the morning, and her contact with warehouse personnel is primarily of casual nature, the contact she has with both drivers and warehousemen is not insubstantial. Although Smith's method of pay is dif- ferent from warehousemen, so is the latter from drivers and helpers. Not only is the method of Smith's pay not controlling, it is otherwise comparable with certain warehouse unit employees. Smith did not seek to vote in the election at Employer's direction, but on her own, on this record, with understanding she was considered an inventory clerk and warehouse personnel, and in recog- nition of her related job interests . As the parties are in dispute over the inclusion of this dual function employee, and as it is in the end my view that although with differ- ent supervision and (perhaps) ultimate end in line of pro- gression, nonetheless, in analysis of present duties, Smith both works more as an inventory, and shipping and re- ceiving clerical, and shares a sufficient community of in- terest with other unit employees as to be properly in- cludable, it will be recommended that she be included, Ives Business Forms, supra. Accordingly, it will be fur- ther recommended that the challenge to the ballot of Karen Smith be overruled, and her ballot be opened and counted. 9 The stipulated unit in the underlying representation case thus provid- ed as an appropriate bargaining unit All full time and regular part time drivers, including all drivers, helpers and warehouse employees employed by Employer at its Lex- ington, Kentucky warehouse and garage , but excluding all office clerical employees , and all professional employees , guards and super- visors as defined in the Act. CONCLUSIONS OF LAW 1. Mid-State Distributing Co., Inc., Respondent Em- ployer, is an employer engaged in commerce within the meaning of Section 2(6) and (7) of the Act. 2. Teamsters Local 651, affiliated with the Internation- al Brotherhood of Teamsters, Chauffeurs, Warehousemen and Helpers of America is a labor organization within the meaning of Section 2(5) of the Act. 3. By Warehouse Manager Whitt's interrogation of forklift operator Houg in mid-October 1982, as to who was talking about a union, and by his interrogation of employees Centers and King on January 11, if they heard or knew anything about the Union; by Route Su- pervisor Koontz' interrogation of Lexington driver Lewis on January 14, as to the reasons Lewis supported the Union, and what benefits Lewis wanted to get, if the Union were selected; and by Sales Manager Walczak's interrogation of Gillis on January 17, as to the reason Gillis favored the Union, Respondent has coercively and/or unlawfully interrogated its employees in regard to their union interests, sympathies, and activities, and those of fellow employees, thereby interfering with, re- straining, and coercing its employees in, the exercise of Section 7 rights, in violation of Section 8(a)(1) of the Act. 4. By Assistant Warehouse Manager Covington's state- ment to long-haul driver Emmons in early January, that the "old man" (President Meyers) heard that Emmons was trying to start a union again, and that Emmons better watch out, that he was going to get in trouble over the Union; and by Covington's statements to Gillis on January 7 (Friday), telling Gillis of recent inquiry of Vice President Meyers and General Manager Shutt about the Union, and by then telling Gillis that employ- ees better be careful because they (Meyers and Shutt) were watching them, thereby implying that as of then the union activities of employees were under active sur- veillance; by Route Supervisor Koontz' statement to driver Lewis on January 14, that "the old man (President Meyers) would rather see the doors shut, than to see the Union come in."; by Sales Manager Walczak's statement to Gillis on January 17 and/or 19, that on the prior Friday, President Meyers had instructed Walczak to go out on Gillis' route and find a problem so he could fire Gillis, because President Meyers thought Gillis was part of the Union's campaign, and by Walczak telling Gillis that Employer would make it hard on employees, and that Employer would not be as lenient in certain matters, e.g., on the drinking of beer, in helping employees, or, in substance and effect, as tolerant on employees' work per- formances and/or habits as in the past; by Warehouse Manager Whitt's statement to driver King on January 24, that King would be making a whole or a hell of a lot less (than a calculated $7.50 per hour), and that King should go out and talk to the boys, and try to persuade them not to vote for the Union; and by Whitt's further state- ments to Shearer, on January 26, that he did not know why the employees want a union here, that the Employ- er would be strict on employees, there would be no help- ers on the truck, employees would work 40 hours a week, and the times the employees had off in the morn- MID-STATE DISTRIBUTING CO. 1563 ing would be cut out, Respondent Employer has thereby variously threatened and coerced its employees, includ- ing threats of warehouse closure, potential discharge for engagement in union activities, threats of loss of existing benefits, and threatened imposition of more onerous working conditions, all in violation of Section 8(aXl) of the Act. 5. By Sales Manager Walczak's clear solicitation of grievances from Gillis on January 17 and by his, in sub- stance and effect, equally clear urging that Gillis and other employees bypass the Union and deal directly with President Meyers, thereby implicitly promising a resolu- tion of employees' grievances, if they did so; by the con- duct of an unprecedented and broad survey on January 25-27 by two agents who solicited and recorded, inter alia, the grievances, complaints, ideas, and suggestions of employees, under circumstances implying promise of fa- vorable resolution of at least some of them; by General Manager Shutt's additional solicitation of employees' grievances, etc., on February 8 and statements made (at least) keeping intact an implied promise that at least some of the grievances, complaints, ideas, and sugges- tions of employees, both as surveyed and as might be brought directly to Employer through supervisors, would be resolved, Respondent Employer has interfered with, restrained, and coerced employees in violation of Section 8(a)(1) of the Act. 6. By discriminatorily terminating nine helpers on Jan- uary 12, namely, Thomas Mayborg, Robert Tuttle, Wayne Qualls, Cliff Gross, Paul Joseph, James R. Oliver, Tommy King, Steve Spicard, and Gary Haskins; by si- multaneously increasing the commission paid its drivers from I1 cent to 18 cent per case sold; by extending a dis- criminatory preference to James Oliver, both in rehire on March 14, and method of pay thereafter, over more senior helpers, and more particularly in regards to rehire, over helper Wayne Qualls and by indefinitely laying off long-haul driver Robert C. Emmons on March 25, Re- spondent Employer has violated Section 8(a)(3) and (1) of the Act. 7. Except as found herein Employer has not violated the Act in any other manner alleged in the complaint. THE REMEDY Having found that Respondent has engaged in certain unfair labor practices in violation of Section 8(a)(1) and (3) of the Act, I find it necessary to order Respondent to cease and desist therefrom and to take certain affirmative action. Respondent discriminatorily terminated nine helpers on January 12. Although helpers were later reemployed on various dates in February, March, and April, it is clear of record that all were treated as new hires and none were fully reinstated. It will be recommended that Respondent Employer be ordered to offer all nine help- ers immediate and full reinstatement to their former posi- tions or, if such positions are not now available, to ones which are substantially equivalent thereto, without preju- dice to full seniority and other rights and privileges of each. Cf. Face Motor Lines, 260 NLRB 1395 fn. 2 (1982), and Cf. Charles H. McCauley Associates, 248 NLRB 346 fn. 2 (1980). I shall further recommend an order that Re- spondent make each of the nine helpers whole for any loss of earnings he may have suffered by reason of Re- spondent's unlawful termination, by payment to each of them, respectively, a sum of money equal to that which he normally would have earned from date of termination on January 12, 1983, to the date an offer of full reinstate- ment is made, to be, computed in the manner described below. As customary, all backpay provided herein shall be computed in accordance with F. W Woolworth Co., 90 NLRB 289 (1950), with interest as prescribed in Flori- da Steel Corp., 231 NLRB 651 (1977).10 However, it would appear warranted to observe that in this case the General Counsel has already litigated, but failed to pro- vide, convincing proof that the institution of change in method of pay of certain helpers in mid-April 1983 was itself discriminatory. In regard to application, while the evidence offered by the parties established that in the rel- atively few weeks of application three helpers had re- ceived, on average, varying amount less per week than they would have on a nondiscriminatory continuation of pay on hourly basis another helper received more under the new method of pay. Thus, in the end, evidence of a broad discriminatory application appeared at best mixed, suspicious, but not convincing. In contrast what stands out clearly from the litigation of discriminatory applica- tion is that Tuttle's $4.60 rate of pay pretermination was reduced 35 cents (after his participation in the Union's picket line) to $4.25 per hour, and was continued thereaf- ter without a 5-cent commission, even after other helpers were placed on base rate plus commission, while Oliver on preferential hire (after his nonunion declaration and support of Employer) was given a raise of 40 cents from pretermination rate of $3.85 to $4.25, and which is (at least) now plus 5-cent commission. First, it will be recommended that Employer be or- dered to immediately cease and desist from affording its employees any deference in pay matters based on unlaw- ful discriminatory factors. It would appear that full rein- statement remedy of all helper terminations cures prefer- ential hire of Oliver. In otherwise fashioning an appro- priate make-whole backpay remedy for the helpers it would appear to me that some remedial provision must be tailored into the remedy to accommodate an equaliza- tion of that discriminatory pay preference extended Oliver vis-a-vis the other helpers. To begin with, Tuttle was not changed to a base rate or given commission rate. Thus, a computation of Tuttle's gross earnings on basis of $4.60 per hour, as enjoyed by Tuttle prior to his dis- criminatory termination, is on its face minimally justifi- able; but even then, it may subject Tuttle to a continued pay discrimination by virtue of Oliver being paid at $4.25 per hour, plus a 5-cent-commission rate. An alternative provision, that the gross backpay construction for Tuttle after March 14 be in no event less than that to be con- structed on basis of Oliver's method of pay, would appear an appropriate remedy to equalize any such pref- erence, as to Tuttle. A similar approach would appear also appropriate on other helpers as an alternative to their base rate, plus a 5-cent commission applicable to 10 See generally Isis Plumbing Co., 138 NLRB 716 (1962) 1564 DECISIONS OF NATIONAL LABOR RELATIONS BOARD their gross backpay period following Oliver's rehire on March 14. It is so recommended. It is observed that the evidence of record establishes that Employer planned on keeping Emmons' assigned tractor 516 until after the brown tractor (seemingly lease) whose fourth year lease anniversary was,May 4, 1984. It will be recommended that Respondent Employer be ordered to offer Robert C. Emmons an immediate and full reinstatement, with full seniority and all rights and privileges, and that he also be made whole for any loss of earnings suffered, from date of discriminatory indefinite layoff to date of such offer of reinstatement, but with provision that Respondent may raise defense in compliance stage on such reinstatement requirement (and related issues of period of backpay) on showing that it no longer operates long-haul tractors, either under lease or otherwise. It will be further recommended that Employer be or- dered to expunge from its files any and all references to the discriminatory terminations and layoff practices against its above-named employees, and that it notify each employee, respectively, that it has done so. Posting of an appropriate notice to employees will also be pro- vided. Finally, because of Respondent' s egregious mis- conduct, demonstrating a general disregard for the em- ployees' fundamental rights, I find it necessary to recom- mend issuance of a broad order, requiring Respondent to cease and desist from infringing in any other manner on rights guaranteed by Section 7 of the Act. Hickmott Foods, 242 NLRB 1357 (1979). On these findings of fact and conclusions of law and on the entire record, I issue the following recominend- edit ORDER The Respondent, Mid-State Distributing Co., Inc., Lexington, Kentucky, its officers, agents, successors, and assigns, shall 1. Cease and desist from (a) Discharging, laying off, refusing to reemploy, or otherwise discriminating against any employee for sup- porting Teamsters Local 651. (b) Threatening and coercing employees, including threatening warehouse closure, potential discharge for engagement in union activities, loss of existing benefits, and imposition of more onerous working conditions, if employees select the Union. (c) Creating the impression that employees' union ac- tivities are under surveillance. (d) Unlawfully soliciting grievances from employees and explicitly or implicitly promising to remedy or adjust them, and granting increases in pay and benefits in order to induce employees to oppose a union. (e) Coercively and/or unlawfully interrogating em- ployees in regard to their union interests, sympathies, and activities, or as to those of their fellow employees. (f) Extending and/or maintaining preference in hire and any preference in pay of helpers based on unlawful discriminatory factors. (g) In any other manner interfering with, restraining, or coercing employees in the exercise of the rights guar- anteed them by Section 7 of the Act. 2. Take the following affirmative action necessary to effectuate the policies of the Act. (a) Offer the nine helpers, viz, Thomas Mayborg, Robert Tuttle, Wayne Qualls, Cliff Gross, Paul Joseph, James R. Oliver, Tommy King, Steve Spicard, and Gary Hoskins, and also long-haul driver Robert C. Emmons, an immediate and full reinstatement to their former jobs or, if those jobs no longer exist , to substantially equiva- lent positions , without prejudice to their seniority or any other rights or privileges previously enjoyed, and make them whole for any loss of earnings and other benefits they may have suffered as a result of the discrimination against them, all in the manner set forth in the remedy section herein. (b) Expunge from Employer's files any reference to the termination of the above nine helpers on January 12, 1983, and indefinite layoff of Robert C. Emmons on March 25, 1983, and notify each of them, in writing, that this has been done and that evidence of their unlawful terminations and layoff will not be used as a basis for future personnel actions against them. (c) Preserve and, on request, make available to the Board or its agents for examination and copying, all pay- roll records, social security payment records, timecards, personnel records and reports, and all other records nec- essary to analyze the amount of backpay due under the terms of this Order. (d) Post at its warehouse in Lexington, Kentucky, copies of the attached notice marked "Appendix."12 Copies of the notice, on forms provided by the Regional Director for Region 9, after being signed by Respond- ent's authorized representative, shall be posted by Re- spondent immediately upon receipt and maintained for 60 consecutive days in conspicuous places including all places where notices to employees are customarily posted. Reasonable steps shall be taken by Respondent to ensure that the notices are not altered, defaced, or cov- ered by any other material. (e) Notify the Regional Director in writing within 20 days from the date of this Order what steps Respondent has taken to comply. IT IS ALSO ORDERED that the complaint be dismissed insofar as it alleges violations of the Act not specifically found. IT IS FURTHER ORDERED that the challenges to the bal- lots of Wayne Qualls, Cliff Gross, Benny J. Zaranka, and Karen Smith be overruled, and that their ballots be opened and counted , and that the appropriate certificate thereupon be issued. i i If no exceptions are filed as provided by Sec. 102 . 46 of the Board's Rules and Regulations , the findings, conclusions , and recommended Order shall , as provided in Sec 102.48 of the Rules, be adopted by the Board and all objections to them shall be deemed waived for all pur- poses. 12 If this Order is enforced by a Judgment of a United States Court of Appeals, the words in the notice reading "Posted by Order of the Na- tional Labor Relations Board" shall read "Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the Nation- al Labor Relations Board." MID-STATE DISTRIBUTING CO. 1565 APPENDIX NOTICE To EMPLOYEES POSTED BY ORDER OF THE NATIONAL LABOR RELATIONS BOARD An Agency of the United States Government The National Labor Relations Board has found that we violated the National Labor Relations Act and has or- dered us to post and abide by this notice. Section 7 of the Act gives employees these rights. To organize To form, join , or assist any union To bargain collectively through representatives of their own choice To act together for other mutual aid or protec- tion To choose not to engage in any of these protect- ed concerted activities. WE WILL NOT discharge , lay off, refuse to reemploy, or otherwise discriminate against any employee for sup- porting Teamsters Local 651. WE WILL NOT threaten and coerce employees , includ- ing threaten warehouse closure, potential discharge for engagement in union activities, loss of existing benefits, and an imposition of more onerous working conditions, if employees select the above Union. WE WILL NOT create the impression that the union ac- tivities of our employees are under surveillance. WE WILL NOT unlawfully solicit grievances from our employees and explicitly or implicitly promise to remedy or adjust them, and WE WILL NOT grant increases in pay and benefits , in order to induce employees to oppose a union. WE WILL NOT coercively and/or unlawfully interro- gate our employees in regard to their union interests, sympathies, and activities , or as to those of their fellow employees. WE WILL NOT extend and/or maintain any preference in hire, and any preference in pay of helpers based on unlawful discriminatory factors. WE WILL NOT in any like or related manner interfere with, restrain , or coerce employees in the exercise of the rights guaranteed them by Section 7 of the Act. WE WILL offer Thomas Mayborg , Robert Tuttle, Wayne Qualls , Cliff Gross , Paul Joseph, James R. Oliver, Tommy King , Steve Spicard, and Gary Hoskins, and long-haul driver Robert C . Emmons, immediate and full reinstatement to their former jobs or, if those jobs no longer exist , to substantially equivalent positions , without prejudice to their seniority or any other rights or privi- leges previously enjoyed , and WE WILL make them whole for any loss of earnings and other benefits result- ing from their discharge , less any net interim earnings, plus interest. WE WILL notify each of them that we have removed from our files any reference to their terminations, and layoff, and that the same will not be used against them in any way. MID-STATE DISTRIBUTING CO., INC. Copy with citationCopy as parenthetical citation