CALIFORNIA COMMERCE CLUB, INC.Download PDFNational Labor Relations Board - Administrative Judge OpinionsJan 6, 201621-CA-149699 (N.L.R.B. Jan. 6, 2016) Copy Citation JD(SF)–02–16 Commerce, California UNITED STATES OF AMERICA BEFORE THE NATIONAL LABOR RELATIONS BOARD DIVISION OF JUDGES SAN FRANCISCO BRANCH OFFICE CALIFORNIA COMMERCE CLUB, INC., and Case 21-CA-149699 WILLIAM J. SAUK, an Individual Lindsay R. Parker, Esq., for the General Counsel. Jason Kearnaghan, Esq., for the Respondent. DECISION STATEMENT OF THE CASE AMITA BAMAN TRACY, Administrative Law Judge. This case is before me on the parties’ October 15, 2015 motion to submit case on stipulation and stipulation of facts (hereinafter, Joint Motion), which I approved on October 23, 2015.1 William J. Sauk (Sauk or Charging Party) filed the charge and amended charge in Case 21–CA–149699 on April 7, 2015, and June 16, 2015, respectively. The General Counsel issued the complaint (the complaint) on July 29, 2015. The complaint alleges that California Commerce Club, Inc. (Respondent) violated Section 8(a)(1) of the National Labor Relations Act (the Act) by implementing and maintaining an Arbitration Agreement and Mandatory Dispute Resolution Process (the Agreement) requiring its employees, as a condition of employment, since about February 2015 to resolve employment- related disputes exclusively through individual arbitration and to relinquish any rights they have to disputes through collective or class action. Furthermore, Respondent required its employees to comply with the Agreement as a condition of continued employment and to execute a paper acknowledging receipt of the Agreement. The complaint also alleges that Respondent violated Section 8(a)(1) of the Act by requiring arbitration proceedings to be confidential and prohibiting disclosure of “any evidence or award/decision beyond the arbitration proceeding” thereby interfering with employees’ ability to discuss topics protected by Section 7 of the Act. Respondent filed a timely answer on August 11, 2015. 1 Abbreviations used in this decision are as follows: “Jt. Mt.” for Joint Motion; “Exh.” for exhibit; “GC Br.” for General Counsel’s brief; and “R. Br.” for Respondent’s brief. JD(SF)–02–16 For the reasons that follow, I find that Respondent violated Section 8(a)(1) of the Act when it implemented and maintained the Agreement, and when it required arbitration proceedings to remain confidential. On the joint motion which consists of the stipulated facts and exhibits, and after 5 considering the briefs filed by the General Counsel and Respondent, I make the following2 FINDINGS OF FACT I. JURISDICTION10 Respondent, a California corporation, operates a hotel and California card casino at its facility in Commerce, California, where it annually derived gross revenues in excess of $500,000 and purchased and received at its facility in Commerce, California goods valued in excess of $50,000 from other enterprises within the State of California which had received those goods 15 directly from outside the State of California. Respondent admits, and I find, that it is an employer engaged in commerce within the meaning of Section 2(2), (6), and (7) of the Act. II. ALLEGED UNFAIR LABOR PRACTICES 20 A. Arbitration and Confidentiality Provision Since February 2015, Respondent implemented and maintains the Agreement.3 The Agreement, a 2 page document, states in pertinent part: 25 In consideration for California Commerce Club, Inc. (hereinafter the “Company”) employing you or continuing to employ you, and the mutual promises set forth herein, you and the Company, and its representatives, successors and assigns (collectively referred to as “The Parties”), agree to the following: 30 […] In the event of any dispute, prior to commencing legal action, I or the Company, whichever is the complaining party, shall give prompt written notice to the other (as to the Company, this person shall be the Executive Director of Human 35 Resources) of the nature of the dispute, claim or controversy. Upon the receipt of such written notice, the Parties agree to meet within 30 days in person to discuss 2 Although I have included several citations to the record to highlight particular stipulations or exhibits, I emphasize that my findings and conclusions are based not solely on the evidence specifically cited, but rather are based on my review and consideration of the entire record. 3 The General Counsel has no evidence as of the date of the joint motion that Respondent has enforced the Agreement, or any provision within, to restrict the exercise of employees’ Sec. 7 rights (Jt. Mt. at 4(10)). Nor does the General Counsel have any evidence that Respondent has ever attempted to use the Agreement to compel arbitration of a charge filed with the National Labor Relations Board, nor used the Agreement to discourage employees from filing such charges, or any charge filed with an administrative agency (Jt. Mt. at 5(11) and (12)). JD(SF)–02–16 3 in good faith the dispute, claim or controversy for the purpose of attempting to resolve it informally. If the Parties cannot resolve their differences in that informal dispute resolution process, then all claims relating to my recruitment, employment with, or 5 termination of employment from the Company shall be deemed waived unless submitted to final and binding arbitration by JAMS, subject to the following requirements: […]10 The arbitration shall be conducted on a confidential basis and there shall be no disclosure of evidence or award/decision beyond the arbitration proceeding. […]15 The arbitrator shall have the authority to award all potential damages that may be awarded in court and the decision and award of the arbitrator shall be final, binding, and enforceable in the courts. Class Action Waiver: All claims must be brought in the employee’s individual capacity, and not as a plaintiff or participating class member in 20 any purported class, collective, consolidated or representative proceeding, and must be brought in within the time frame provided by the applicable statute of limitations for such claim. The Arbitrator shall not have the authority to hear or issue an award on any claim brought on a class, collective, consolidated or representative 25 basis. In the event that either party files, and is allowed by the courts to prosecute, a court action on any claim covered by this agreement, the parties agree that they each agree not to request, and hereby waives his/her/its right to a trial by jury.30 This pre-dispute resolution agreement covers all matters directly or indirectly related to my recruitment, employment, or termination of employment by the Company […] 35 (emphasis in original) (Jt. Mt. at Exh. 5.) Furthermore, the Agreement applies to various claims, including the Fair Labor Standards Act (FLSA), but sets forth the following where it does not apply: 40 This Agreement does not apply to any Claims by the employee: (a) for state Workers’ Compensation benefits; (b) for unemployment insurance benefits filed with the appropriate government entity; (c) arising under the National Labor Relations Act and filed through a charge with the National Labor Relations Board; or (d) which are otherwise expressly prohibited by law from being subject 45 to arbitration under this Agreement. This Agreement does not preclude filing an JD(SF)–02–16 4 administrative charge or complaint with the appropriate government entity if such filing is protected or required by law. (Jt. Mt. at Exh. 5.) 5 The Agreement concludes with the following, along with the employee’s signature and the signature of Jose Garcia, executive director of Respondent’s human resources: YOU MAY WISH TO CONSULT WITH AN ATTORNEY PRIOR TO SIGNING THIS AGREEMENT. IF SO, TAKE A COPY OF THIS FORM 10 WITH YOU. HOWEVER, YOU WILL NOT BE OFFERED EMPLOYMENT UNTIL THIS FORM IS SIGNED AND RETURNED BY YOU. PLEASE READ THESE PROVISIONS CAREFULLY, BY SIGNING BELOW, YOU ARE ATTESTING THAT YOU HAVE READ AND UNDERSTOOD 15 THIS DOCUMENT AND ARE KNOWINGLY AND VOLUNTARILY AGREEING TO ITS TERMS, INCLUDING YOUR WAIVER OF A RIGHT TO HAVE THIS MATTER LITIGATED IN A COURT OR JURY TRIAL, OR TO HAVE THIS MATTER RESOLVED ON A CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE BASIS.20 (emphasis in original) (Jt. Mt. at Exh. 5.) Since February 2015, as a condition of employment, Respondent required its employees to comply with and agree to be bound by the Agreement by signing acknowledging receipt of the 25 Agreement. Since February 2015 through the date of the stipulated record, Respondent has not terminated or otherwise disciplined employees for refusing to sign the Agreement. Along with the Agreement, Respondent provided the employees with a memorandum which described the Agreement. The memorandum, dated February-March 2015, addressed to 30 all Respondent’s employees from the human resources department states, in pertinent part: Commerce Casino’s updated Arbitration Agreement and Mandatory Dispute Resolution Process is attached for your review and signature. Please be advised that your signed acknowledgment attesting that you have read and understood this 35 document and are knowingly agreeing to its terms is required for Commerce Casino to continue to employ you. […] 40 You are free to take the agreement home, and as stated in the document, you may wish to consult an attorney prior to signing the agreement. You have until 4/15/15 to consider this document. Failure to sign and return this document to the Human Resources department by 4/15/15 will result in termination of your employment with Commerce Casino.45 (Jt. Mt. at Exh. 6.) JD(SF)–02–16 5 Contained with Respondent’s Agreement is a confidentiality provision. Specifically, the Agreement states, “The arbitration shall be conducted on a confidential basis and there shall be no disclosure of evidence or award/decision beyond the arbitration proceeding.” Respondent drafted the confidentiality provision contained in the Agreement “to save resources and reputation costs by arbitrating disputes outside of the public purview, and not in response to5 union activity” (Jt. Mt. at 4(9)).4 B. The Charging Party’s Employment with Respondent In February 2015, Respondent presented Sauk with the Agreement. Sauk refused to sign 10 the Agreement. Respondent did not discipline or terminate Sauk for failing to sign the Agreement. On May 8, 2015, Sauk voluntarily resigned from Respondent. III. ANALYSIS 15 In the Joint Motion, the parties agreed to the following issues: (1) Whether Respondent’s maintenance of the Agreement violates Section 8(a)(1) of the Act; 20 (2) Whether employees would reasonably conclude that the confidentiality provision of the Agreement precludes employees from engaging in conduct protected by Section 7 of the Act. A. Respondent’s Agreement Violates Section 8(a)(1) of the Act. 25 The complaint alleges, at paragraphs 4(a) and (b) and 5, that since February 2015, Respondent has required employees, as a condition of employment, to be bound by the Agreement which requires individual arbitration proceedings and relinquishes any rights to resolve disputes through collective or class action thereby violating Section 8(a)(1) of the Act. 30 The parties stipulated that Respondent required the employees to comply with, agree to be bound by, and sign the Agreement as a condition of continued employment. I find that Respondent imposed a mandatory rule, and as such the Agreement should be evaluated in the same manner as any workplace rule. See D. R. Horton, Inc., 357 NLRB No. 184 (2012), enfd. denied in relevant part 737 F.3d 344 (5th Cir. 2013), petition for rehearing en banc denied (5th Cir. No. 35 12–60031, April 16, 2014); Murphy Oil USA, Inc., 361 NLRB No. 72 (2014), enfd. denied in relevant part No. 14-60800, 2015 WL 6457613, __ F.3d __ (5th Cir. Oct. 26, 2015). Section 8(a)(1) of the Act provides that it is an unfair labor practice for an employer to interfere with, restrain, or coerce employees in the exercise of the rights guaranteed in Section 7 40 of the Act. The rights guaranteed in Section 7 include the right “to form, join or assist labor organizations, to bargain collectively through representatives of their own choosing, and to 4 The General Counsel has no evidence that the confidentiality provision in the Agreement was promulgated in response to union activity (Jt. Mt. at 4(9)). The General Counsel stipulated that it is not pursuing this complaint on the grounds that any of the provisions contained in the Agreement or the Agreement alone was promulgated by Respondent in response to union activity or that the Agreement and its provisions have been enforced by Respondent to restrict Sec. 7 rights (Jt. Mt. at 5(13)). JD(SF)–02–16 6 engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection . . .” The Board has consistently held that collective legal action involving wages, hours, and/or working conditions is protected concerted activity under Section 7. See, e.g., Spandsco Oil & Royalty Co., 42 NLRB 942, 949–950 (1942); United Parcel Service, 252 NLRB 1015, 1018, 1022 fn. 26 (1980), enfd. 677 F.2d 421 (6th Cir. 1982); D. R. Horton, supra, slip op. 5 at 2. In Murphy Oil USA, the Board reaffirmed its ruling in D. R. Horton, in which it held that mandatory arbitration agreements which preclude the filing of joint, class, or collective claims addressing wages, hours, or other working conditions in any forum, arbitral or judicial, is 10 protected concerted activity and unlawfully restrict employees’ Section 7 rights, thus violating Section 8(a)(1) of the Act. Furthermore, the Board held that Section 8(a)(1) of the Act is violated when an employer requires its employees to agree to resolve all employment-related claims through individual 15 arbitration. Mandatory arbitration agreements which bar employees from bringing joint, class, or collective actions regarding the workplace in any forum restrict employees’ substantive right established by Section 7 of the Act to improve their working conditions through administrative and judicial litigation. Countrywide Financial Corp., supra, slip op. at 4 (Board made clear in D. R. Horton, supra, slip op. at 12, that employers are “free to insist” that employees arbitrate their 20 employment claims and to require that the “arbitral proceedings be conducted on an individual basis,” but only “[s]o long as [they left] open an judicial forum for class and collective claims . . . ” (emphasis in original)). When evaluating whether a rule, including a mandatory arbitration provision, violates 25 Section 8(a)(1), the Board applies the test set forth in Lutheran Heritage Village-Livonia, 343 NLRB 646 (2004). See U-Haul Co. of California, 347 NLRB 375, 377 (2006), enfd. 255 Fed.Appx. 527 (D.C. Cir. 2007); D. R. Horton; Murphy Oil; Cellular Sales. Under Lutheran Heritage, the first inquiry is whether the rule explicitly restricts activities protected by Section 7. If it does, the rule is unlawful. If it does not, the violation is dependent upon a showing of one of 30 the following: (1) employees would reasonably construe the language to prohibit Section 7 activity; (2) the rule was promulgated in response to [Section 7] activity; or (3) the rule has been applied to restrict the exercise of Section 7 rights. Lutheran Heritage, 343 NLRB at 647. The Board in D. R. Horton and Murphy Oil found that mandatory arbitration policies expressly violated employees’ rights to engage in protected concerted activity under the Lutheran Heritage 35 analysis. See also Brinker International Payroll Co. L.P., 363 NLRB No. 54 (2015). The Board held that if an arbitration policy is required as a condition of employment, then that rule violates Section 8(a)(1) of the Act if employees would reasonably believe the policy or rule interferes with their ability to file a Board charge or access to the Board’s processes, even if policy or rule does not expressly prohibit access to the Board. Cellular Sales, supra, slip op. at fn. 4. 40 Here, it is undisputed that the Agreement had been maintained as a condition of employment since February 2015 and explicitly prohibits employees from pursuing employment- related claims on a class or collective basis. The Agreement states that employees will bring their claims in an “individual capacity,” and not in a “class, collective, consolidated or 45 representative proceeding.” JD(SF)–02–16 7 Thus, I find that the arbitration provision was a mandatory rule imposed by Respondent as a condition of employment and precludes the right to pursue concerted legal action violating Section 8(a)(1) of the Act. See D. R. Horton, supra, slip op. at 5; Murphy Oil, supra, slip op. at 24. The Agreement requires employees to agree to pursue any dispute they have against Respondent solely through individual arbitration thereby violating Section 8(a)(1) of the Act.5 Respondent’s Arguments Many of Respondent’s arguments concerning the validity of the Board’s decision in D. R. Horton and Murphy Oil have been addressed previously by the Board. Respondent argues I 10 should not follow Murphy Oil and D. R. Horton, and its progeny (R. Br at 3). Respondent, however, failed to provide valid arguments distinguishing its arbitration policy with the ones found in D. R. Horton and Murphy Oil. Because Murphy Oil and D. R. Horton are Board precedents that have not been overturned by the Supreme Court or altered by a Board majority, I must follow them.5 Manor West, Inc., 311 NLRB 655, 667 fn. 43 (1993); see also Waco, Inc., 15 273 NLRB 746, 749 fn. 14 (1984) (“We emphasize that it is a judge’s duty to apply established Board precedent which the Supreme Court has not reversed. It is for the Board, not the judge, to determine whether precedent should be varied.”). Overall, Respondent has not raised novel arguments, and moreover, any appeal to change Board law must be made directly to the Board. 20 First, Respondent argues that Sauk did not engage in concerted activity (R. Br. at 5–6). Respondent specifically argues that “it cannot be presumed” that Sauk engaged in protected concerted activity when he refused to sign the Agreement, and that he filed the Board charge only on behalf of himself. I reject Respondent’s argument. At issue in this complaint is the maintenance of a rule prohibiting the filing of class claims, not whether Sauk has engaged in 25 activity prohibited by the rule. See The Rose Group, 363 NLRB No. 75, slip op. at 3 (2015). Respondent’s Agreement essentially invokes a term and condition of continued employment for all employees at Respondent, including Sauk. The Agreement precludes the employees, including Sauk, from acting in concert to file collective or class litigation regarding 30 wages, hours, or other working conditions. The Agreement forces employees to pursue their claims against Respondent individually which fundamentally interferes with employees’ core Section 7 rights of acting in concert to support one another. Sauk engaged in concerted activity when he refused to sign the Agreement, thereby preserving his Section 7 rights. In other words, Sauk engaged in concerted activity when he refused to prospectively waive his Section 7 right to 35 engage in concerted activity. See On Assignment Staffing Services, 362 NLRB No. 189, slip op. at 1, 5–8 (2015). In addition, Sauk’s action of protesting the Agreement and filing the Board charge falls within the ambit of seeking to further the rights of all his coworkers even if he did not discuss 40 5 As Respondent points out, the Fifth Circuit disagreed with the Board in D. R. Horton, and denied enforcement of the Board’s holdings. The Board explicitly addressed this issue in Murphy Oil, supra, slip op. 6–11. JD(SF)–02–16 8 his actions with them.6 Furthermore, a rule such as the Agreement may be found unlawful even when a covered employee does not engage in protected concerted activity prohibited by the rule. Murphy Oil, supra, slip op. at 13 (citing World Color (USA) Corp., 360 NLRB No. 37, slip op. at 2 (2014)) (“[A]n employer may violate Section 8(a)(1) even where an employee has not engaged in protected concerted activity—if, for example, the employer maintains a rule that reasonably 5 would be interpreted by the employees as prohibiting Section 7 activity. . . .”); D. R. Horton, supra, slip op. at 2–3. Thus, Sauk engaged in protected concerted activity when he refused to sign the Agreement. Furthermore, Sauk filed the instant unfair labor practice charge on behalf of all Respondent’s employees. 10 Next, Respondent argues that Sauk “has no standing” because he resigned prior to the complaint being issued (R. Br. at 6–7). On the contrary, Sauk retained “standing” even though he resigned before this complaint was issued.7 The Board has long held that the broad definition of “employee” contained in Section 2(3) of the Act covers former employees. See Briggs Mfg. Co., 75 NLRB 569, 571 (1947); accord Cellular Sales of Missouri, supra, slip op. at 1 fns. 3, 7; 15 see also Frye Electric Inc., 352 NLRB 245, 357 (2008); Redwood Empire, Inc., 296 NLRB 369, 391 (1989). Moreover, Section 102.9 of the Board’s Rules & Regulations provides that a charge may be filed by “any person” without regard to whether that person is a Section 2(3) employee. See also Leslie’s Poolmart, Inc., 362 NLRB No. 184, slip op. at fn. 2 (2015) (charge filed by former employee). 20 Respondent cites to Model A & Model T Car Corp., 259 NLRB 555 (1981), cited in Halstead Metal Products v. NLRB, 940 F.2d 66, 70 (4th Cir. 1991), for the proposition that an employee who voluntarily resigned was not protected by the Act.8 The situation here is not analogous. In Model A & Model T Car Corp., the General Counsel alleged a violation of the Act 25 when an employer sent a letter to a former employee threatening to sue her for libel when after she resigned, she testified before a state agency regarding her working conditions while employed. The Board determined that the employer’s action of a libel lawsuit against the former employee was not covered by the Act since the employee was no longer employed by the employer. In contrast, while employed by Respondent, Sauk filed his charge regarding the 30 Agreement with the Board. Even though Sauk resigned on May 8, 2015, Sauk still retained 6 The charge states: Beginning in or about February 2015, the Employer has required all employees, as a condition of employment, to agree to an updated mandatory arbitration agreement seeking to prohibit class and representational actions in court and requiring employees to waive their right to participate in class and/or representational actions as a condition of continued employment. 7 Respondent also argues that Sauk has no “standing” under Art. III of the United States Constitution because he did not sign the Agreement, and suffered no injury since he was not disciplined or terminated for failing to sign the Agreement (R. Br. at 6 fn. 4). Sauk, on the contrary, has suffered an “injury.” Respondent forced Sauk to make a choice between waiving his Section 7 rights or face adverse consequences. Simply because Respondent did not follow through on its consequences does not mean that Sauk suffered no harm. See On Assignment Staffing Services, 362 NLRB No. 189, slip op. 5 (2015) (opt-out provision of arbitration agreement forced employees to reveal their sentiments concerning Sec. 7 activity). 8 Respondent also cites to other court cases including a Supreme Court case for the proposition that since Sauk resigned he no longer has the right to improve the working conditions of his former employer (R. Br. at 6–7). As explained, any person can file a charge alleging unfair labor practices as an employer. The relief the General Counsel and Sauk seek is on behalf of all Respondent’s employees since the invocation of the Agreement. JD(SF)–02–16 9 standing since the Act covers former employees. Thus, Sauk clearly retains standing in this matter. Respondent then alleges that the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1 et. seq., preempts the Board from prohibiting class or collective actions waivers in arbitration agreements 5 (R. Br at 7–11). However, the Board clearly set forth its reasons why the Act does not conflict with or undermine the FAA. See Murphy Oil, supra, slip op. at 6; see also D. R. Horton, supra, slip op. at 10–16. First, the Board found that mandatory arbitration agreements are unlawful under the FAA’s savings clause because they extinguish substantive rights guaranteed by Section 7. Second, Section 7 amounts to a “contrary congressional command” overriding the FAA. 10 Finally, the Board found that the Norris-LaGuardia Act indicates that the FAA should yield to accommodate Section 7 rights. The Norris-LaGuardia Act prevents enforcement of private agreements that prohibit individuals from participating in lawsuits arising out of labor disputes. In Murphy Oil, the Board stated, “Arbitration [under the FAA] is a matter of consent, and not coercion,” and a valid arbitration agreement may not require a party to prospectively waive its 15 “right to pursue statutory remedies.” Murphy Oil, supra, slip op. 1–2. Applying the Board’s holding recited above, in this instance the FAA does not preclude a finding that Respondent’s waiver is invalid. Furthermore, Respondent argues that AT & T Mobility v. Concepcion, 131 S.Ct. 1740, 20 1746 (2011), a Supreme Court decision issued after D. R. Horton, and other related case law, support the argument that D. R. Horton must be rejected (R. Br at 3, 9–11, 14–15). Respondent argues that I am bound by these Supreme Court cases (R. Br. at 3–4). Again, the Board in Murphy Oil addressed those arguments, distinguishing that Section 7 of the Act substantively guarantees employees the right to engage in collective action, including collective legal action, 25 for mutual aid and protection concerning wages, hours, and working conditions. See Murphy Oil, supra, slip op. at 7–9; Chesapeake Energy Corp., supra, slip op. at 3. Further, as to contrary circuit court decisions, the Board is not required to acquiesce in adverse decisions of the Federal courts in subsequent proceedings not involving the same parties. Murphy Oil, supra, slip op. 2 fn. 17, citing Enloe Medical Center v. NLRB, 433 F.3d 834, 838 (D.C. Cir. 2005).30 Thereafter, Respondent alleges that Section 7 of the Act does not include the right to pursue class action complaint, and does not constitute protected concerted activity (R. Br at 11– 13). However, as the majority reaffirmed in Murphy Oil, “the NLRA does not create a right to class certification or the equivalent, but as the D. R. Horton Board explained, it does create a35 right to pursue joint, class, or collective claims if and as available, without the interference of an employer-imposed restraint.” Murphy Oil, supra, slip op. at 2 (citing D. R. Horton, supra, slip op. at 10 fn. 24). Here, Respondent’s Agreement, as a condition of employment, precludes employees from pursuing claims concertedly and thus “amounts to a prospective waiver of a right guaranteed by the NLRA.” Murphy Oil, supra, slip op. at 9 (citing National Licorice Co. v. 40 NLRB, 309 U.S. 350, 361 (1940), and J.I. Case Co. v. NLRB, 321 U.S. 332, 337 (1944)). This preclusion infringes on employees’ Section 7 rights, and thus violates Section 8(a) (1) of the Act. Respondent finally argues that “even if Section 7 confers a right to class action procedures, Section 7 rights can be waived” (R. Br. at 13–14). Again, the Board found in D. R.45 Horton that “employers may not compel employees to waive their NLRA right to collectively pursue litigation of employment claims in all forums arbitral and judicial” as a condition of employment. Supra, slip op. at 12 (emphasis in original). In Murphy Oil, the Board stated, JD(SF)–02–16 10 “That an employer may collectively bargain a particular grievance-and-arbitration procedure with a union is not to say that it may unilaterally impose any dispute-resolution procedure it wishes on unrepresented employees, including a procedure that vitiates Section 7 rights, simple because it takes the form of an agreement.” Supra, slip op. at 15. In addition, “Federal labor law and policy . . . prohibit agreements in which employees prospectively waive their right to 5 engage in concerted activity for mutual aid or protection.” On Assignment Staffing Services, supra, slip op. at 8 (2015). The Board has consistently struck down agreements that require employees to prospectively waive their Section 7 rights. See Mandel Security Bureau, 202 NLRB 117, 119 (1973) (Board found unlawful an agreement requiring discharged employee to waive right to “future charges and concerted activities” in exchange for reinstatement); Ishikawa 10 Gasket America, Inc., 337 NLRB 175, 175–176 (2001) (Board found settlement agreement overly broad when employer offered monetary settlement in exchange “for refraining from protected concerted activities for a 1-year period”). Thus, Respondent may not require its employees to waive their Section 7 rights. 15 Accordingly, I find that Respondent’s maintenance of the Agreement, as a mandatory condition of employment, prohibited employees from bringing forth claims against Respondent in a concerted manner which thereby violates Section 8(a)(1) of the Act as set forth in D. R. Horton and Murphy Oil. 20 B. Respondent’s Confidentiality Provision The complaint alleges, at paragraph 4(c), that Respondent violated Section 8(a)(1) of the Act by requiring that any arbitration proceedings be confidential and prohibiting any discussion of “any evidence or award/decision beyond the arbitration proceeding” thereby interfering with 25 employees’ ability to discuss topics covered by Section 7 of the Act which precludes employees from engaging in conduct protected by Section 7.9 The right of employees to discuss workplace matters, including any evidence or arbitration award or decision, is a fundamental Section 7 right. Although the confidentiality 30 provision of the Agreement only prohibits discussion of evidence obtained during the course of the arbitration proceeding, it still explicitly limits employees’ right to discuss terms and conditions of employment such as wages. It is well settled that any work rule which prohibits employees from discussing their working conditions such as wages is unlawful. Professional Janitorial Services of Houston, Inc., 363 NLRB No. 35 (2015) (finding confidentiality provision 35 of employer’s arbitration policy was unlawfully overbroad: “all statements and information made or revealed during arbitration . . . except on a ‘need to know’ basis or as permitted or required by law), citing Rio All-Suites Hotel & Casino, 362 NLRB No. 190, slip op. at 1–3 (2015) (finding unlawful rule that prohibited disclosure of “any information about the Company which has not been shared by the Company with the general public) ; Fresh & Easy Neighborhood Market, 361 40 NLRB No. 8, slip op. at 2–3 (2014); Lily Transportation Corp., 362 NLRB No. 54, slip op at fn. 2 (2015). In as much as workplace rules precluding employees to discuss grievances and disciplinary actions violate the Act, the rule set forth by Respondent does the same. Double Eagle Hotel & Casino, 341 NLRB No. 17, slip op. at 6–5 (2004), enfd. 414 F.3d 1249 (10th Cir. 9 The confidentiality provision of the Agreement states, “The arbitration shall be conducted on a confidential basis and there shall be no disclosure of evidence or award/decision beyond the arbitration proceeding.” JD(SF)–02–16 11 2005), cert. denied 546 U.S. 1170 (2006) (finding unlawful handbook rule that prohibited disclosure of “confidential information,” including “grievance/complaint information”). Thus, the confidentiality provision in the Agreement violates Section 8(a)(1) of the Act. Respondent’s Arguments5 Respondent argues that the Federal Arbitration Act requires enforcement of the arbitration terms, including any confidentiality provisions. Respondent states, “Confidentiality ensures that parties save resources and reputation costs by arbitration disputes outside the public purview” (R. Br at 4, 18–21, emphasis in original). Respondent also argues that the 10 confidentiality provision of the Agreement does not “prevent an employee from discussing anything else related to their employment, including the very events or circumstances that give rise to arbitration proceedings” (R. Br. at 17, emphasis in original). In other words, employees may still discuss terms and conditions of employment. I disagree with all Respondent’s arguments. Respondent’s confidentiality language is broadly written with language that 15 encompasses all aspects of the dispute. These “very events or circumstances that give rise to arbitration proceedings” could be “any evidence” as precluded by the confidentiality provision. Nothing in the provision suggests that the prohibition is as limiting as Respondent suggests. “[E]mployees should not have to decide at their own peril what information is not lawfully subject to such a prohibition.” Hyundai American Shipping Agency, Inc., 357 NLRB No. 80, slip 20 op. at 12 (2011). Respondent claims that its confidentiality provision ensures that employees do not discuss “confidential business records or information protected by the right of privacy produced in the course of discovery” (R. Br. at 17). Respondent cites to two Board decisions which found 25 lawful employers’ handbook rules. In Lafayette Park Hotel, 326 NLRB 824, 826 (1998), enfd. 203 F.3d 52 (D.C. Cir. 1999), the Board found lawful an employer rule setting forth unacceptable conduct as divulging private employer information to employees and other individuals or entities not authorized to receive such information. The employer argued that it had the right to keep its business records confidential. With regard to the factual circumstances 30 in Lafayette Park Hotel, the Board reasoned that a reasonable employee would know that the rule would not prohibit discussion of wages and working conditions among employees or a union. In K-Mart, 330 NLRB 263, 263 (1999), the Board, citing Lafayette Park Hotel, found the employer’s confidentiality provision in its handbook lawful. The provision stated that company business and documents are confidential, and disclosure of such information is prohibited. 35 The above cases may be distinguished from the facts presented here. The above rules occurred in employee handbooks while the instant confidentiality provision occurred in the Agreement which requires mandatory arbitration while prohibiting class or collective action. Furthermore, the confidentiality provision in the Agreement does not specify what may not be 40 shared with others such as confidential business records and what may be shared with others such as the “very events” leading to the arbitration proceeding as Respondent suggests. As discussed above, the Board recently determined that a similar confidentiality provision in an arbitration agreement violated the Act as unlawfully overbroad. See Professional Janitorial Services of Houston, supra, slip op. at 1. Contrary to Respondent’s assertions, the confidentiality 45 provision is unlawfully overbroad as it prohibits the discussion of terms and conditions of employment. See also Rio All-Suites Hotel & Casino, supra, slip op. at 1–3 (2015) (finding JD(SF)–02–16 12 unlawful rule that prohibited disclosure of any information about the Company which has not been shared by the Company with the general public). Accordingly, I find that Respondent’s confidentially provision within the Agreement violates the Act. In doing so, I find that Respondent restricted the exercise of employees’ 5 Section 7 rights in violation of Section 8(a)(1) of the Act. CONCLUSIONS OF LAW 1. Respondent is an employer within the meaning of Section 2(2), (6), and (7) of the Act.10 2. By requiring employees to sign and maintain since February 2015, an Arbitration Agreement and Mandatory Dispute Resolution Process under which employees are compelled, as a condition of employment, to waive the right to maintain class or collective actions in all forums, whether arbitral or judicial, Respondent has engaged in unfair labor practices affecting 15 commerce within the meaning of Section 2(6) and (7) of the Act, and has violated Section 8(a)(1) of the Act. 3. By requiring that any arbitration proceedings be confidential and prohibiting any discussion of any evidence or award/decision beyond the arbitration proceeding, Respondent 20 violated Section 8(a)(1) of the Act. REMEDY Having found that Respondent has engaged in certain unfair labor practices, I shall order 25 it to cease and desist there from and to take certain affirmative action designed to effectuate the policies of the Act. As I have concluded that the Agreement is unlawful, the recommended Order requires that Respondent revise or rescind it in all its forms to make clear to employees that the 30 Agreement does not constitute a waiver of their right to maintain employment–related joint, class, or collective actions in all forums. Respondent shall notify all current and former employees since February 2015 who were required to sign the Agreement in any form that it has been rescinded or revised, and if revised, provide them a copy of the revised Agreement. 35 In addition, any revised Agreement shall inform employees that the arbitration proceedings are not confidential and employees are not prohibited from discussing any evidence or award/decision beyond the arbitration proceeding. Respondent shall post a notice in all locations where the Agreement, or any portion of it 40 requiring all and/or enumerated employment-related disputes to be submitted to individual arbitration, was in effect. See, e.g., U-Haul of California, supra, fn. 2; D. R. Horton, supra, slip op. at 17; Murphy Oil, supra, slip op. at 22. Respondent is also ordered to distribute appropriate remedial notices to its employees electronically, such as by email, posting on an intranet or internet site, and/or other appropriate electronic means, if it customarily communicates with its 45 employees by such means. J. Picini Flooring, 356 NLRB No. 9 (2010). JD(SF)–02–16 13 On these findings of fact and conclusions of law and the entire record, I issue the following recommended10 ORDER 5 Respondent, California Commerce Club, Inc., its officers, agents, successors, and assigns, shall 1. Cease and desist from 10 (a) Maintaining a mandatory arbitration policy that requires employees, as a condition of employment, to waive the right to maintain class or collective actions in all forums, whether arbitral or judicial. (b) Maintaining a rule that prohibits the discussion of terms and conditions of 15 employment by prohibiting employees from discussing matters regarding an arbitral proceeding. (c) In any like or related manner interfering with, restraining, or coercing employees in the exercise of the rights guaranteed to them by Section 7 of the Act. 20 2. Take the following affirmative action necessary to effectuate the policies of the Act. (a) Rescind the Agreement in all its forms, or revise it in all its forms to make clear that the Agreement does not constitute a waiver of employees’ right to initiate or maintain employment-related joint, class, or collective actions in all forums, and that it does not prohibit 25 employees’ discussion of terms and conditions of employment by prohibiting employees from discussing matters regarding an arbitral proceeding. (b) Notify all current and former employees since February 2015 who were required to sign the Agreement of the rescinded, or revised, arbitration provision, to include providing them 30 with a copy of any revised provisions, acknowledgment forms, or other related documents, or specific notification that the arbitration provision has been rescinded. (c) Within 14 days after service by the Region, post at its facility in Commerce, California, copies of the attached notice marked “Appendix.”11 Copies of the notice, on forms 35 provided by the Regional Director for Region 21, after being signed by Respondent’s authorized representative, shall be posted by Respondent and maintained for 60 consecutive days in conspicuous places including all places where notices to employees are customarily posted. In addition to physical posting of paper notices, the notices shall be distributed electronically, such as by email, posting on an intranet or an internet site, and/or other electronic means, if 40 10 If no exceptions are filed as provided by Sec. 102.46 of the Board’s Rules and Regulations, the findings, conclusions, and recommended Order shall, as provided in Sec. 102.48 of the Rules, be adopted by the Board and all objections to them shall be deemed waived for all purposes. 11 If this Order is enforced by a judgment of a United States court of appeals, the words in the notice reading “Posted by Order of the National Labor Relations Board” shall read “Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the National Labor Relations Board.” JD(SF)–02–16 14 Respondent customarily communicates with its employees by such means. Reasonable steps shall be taken by Respondent to ensure that the notices are not altered, defaced, or covered by any other material. In the event that, during the pendency of these proceedings, Respondent has gone out of business or closed the facility involved in these proceedings, Respondent shall duplicate and mail, at its own expense, a copy of the notice to all current employees and former 5 employees employed by Respondent at any time since February 1, 2015. (d) Within 21 days after service by the Region, file with the Regional Director a sworn certification of a responsible official on a form provided by the Region attesting to the steps that Respondent has taken to comply.10 Dated, Washington, D.C. January 6, 2016 15 ____________________ Amita Baman Tracy20 Administrative Law Judge 25 APPENDIX NOTICE TO EMPLOYEES Posted by Order of the National Labor Relations Board An Agency of the United States Government The National Labor Relations Board has found that we violated Federal labor law and has ordered us to post and obey this notice. FEDERAL LAW GIVES YOU THE RIGHT TO Form, join, or assist a union Choose representatives to bargain with us on your behalf Act together with other employees for your benefit and protection Choose not to engage in any of these protected activities. WE WILL NOT maintain a mandatory arbitration agreement that requires employees, as a condition of employment, to waive the right to maintain class or collective actions in all forums, whether arbitral or judicial. WE WILL NOT maintain a rule that prohibits employees from discussion of terms and conditions of employment by prohibiting employees from discussing any evidence or award/decision beyond the arbitration proceeding. WE WILL NOT in any like or related manner interfere with, restrain, or coerce you in the exercise of the rights listed above. WE WILL rescind the requirement that employees enter into or sign the arbitration provision that is currently in effect, as a condition of employment, and expunge all such provisions at all of Respondent’s facilities where Respondent has required employees to sign such provisions. WE WILL rescind the Arbitration Agreement and Mandatory Dispute Resolution Process (the Agreement) in all its forms, or revise it in all its forms to make clear that the Agreement does not constitute a waiver of your right to initiate or maintain employment-related joint, class, or collective actions in all forums, and that it does not prohibit your discussion of terms and conditions of employment by prohibiting you from discussing matters regarding an arbitral proceeding. WE WILL notify all current and former employees who were required to sign or otherwise become bound to the Agreement in all its forms that the Agreement has been rescinded or revised and, if revised, WE WILL provide them a copy of the revised policy. California Commerce Club, Inc. (Employer) Dated By (Representative) (Title) The National Labor Relations Board is an independent Federal agency created in 1935 to enforce the National Labor Relations Act. It conducts secret-ballot elections to determine whether employees want union representation and it investigates and remedies unfair labor practices by employers and unions. To find out more about your rights under the Act and how to file a charge or election petition, you may speak confidentially to any agent with the Board’s Regional Office set forth below. You may also obtain information from the Board’s website: www.nlrb.gov. 888 South Figueroa Street, 9th Floor, Los Angeles, CA 90017-5449 (213) 894-5200, Hours: 8:30 a.m. to 5 p.m. The Administrative Law Judge’s decision can be found at www.nlrb.gov/case/21-CA-149699 or by using the QR code below. Alternatively, you can obtain a copy of the decision from the Executive Secretary, National Labor Relations Board, 1099 14th Street, N.W., Washington, D.C. 20570, or by calling (202) 273-1940. THIS IS AN OFFICIAL NOTICE AND MUST NOT BE DEFACED BY ANYONE THIS NOTICE MUST REMAIN POSTED FOR 60 CONSECUTIVE DAYS FROM THE DATE OF POSTING AND MUST NOT BE ALTERED, DEFACED, OR COVERED BY ANY OTHER MATERIAL. ANY QUESTIONS CONCERNING THIS NOTICE OR COMPLIANCE WITH ITS PROVISIONS MAY BE DIRECTED TO THE ABOVE REGIONAL OFFICE’S COMPLIANCE OFFICER, (213) 894-5184. Copy with citationCopy as parenthetical citation