Section R. 500.1512 - Complaint-resolution process; basis for director's determination; failure to supply materials or informationRule 12.
(1) If a review and determination is conducted through written materials, the director shall base his or her determination upon written materials submitted by the person making the complaint and the insurer.(2) If a review and determination is conducted through a meeting pursuant to R 500.1510(4), the director shall base his or her determination upon written materials submitted by the person making the complaint and the insurer, any statements made at the meeting, or a combination of both.(3) If the person making the complaint or the insurer fails to supply any materials or information in a timely manner, the director shall base his or her determination upon materials and information available to the director at the time of the determination.Mich. Admin. Code R. 500.1512
1981 AACS; 2021 MR 6, Eff. 3/24/2021