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Thomas v. Taco Bell Corp.

UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT
Jul 2, 2014
582 F. App'x 678 (9th Cir. 2014)

Summary

holding plaintiff failed to plead apparent authority theory where the "[plaintiff] has not shown that she reasonably relied, much less to her detriment, on the apparent authority with which the [defendant] allegedly cloaked the [third parties to violate the TCPA]"

Summary of this case from Stark v. Stall

Opinion

No. 12-56458 D.C. No. SACV 09-01097-CJC (Anx)

07-02-2014

TRACIE THOMAS, Plaintiff - Appellant, v. TACO BELL CORP., Defendant - Appellee.


NOT FOR PUBLICATION


MEMORANDUM

This disposition is not appropriate for publication and is not precedent except as provided by 9th Cir. R. 36-3.


Appeal from the United States District Court

for the Central District of California

Cormac J. Carney, District Judge, Presiding


Argued and Submitted June 6, 2014

Pasadena, California

Before: GOULD and N.R. SMITH, Circuit Judges, and KORMAN, Senior District Judge.

The Honorable Edward R. Korman, Senior District Judge for the U.S. District Court for the Eastern District of New York, sitting by designation.
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Tracie Thomas ("Thomas") appeals from the dismissal of her complaint against Taco Bell Corp. arising out of a brief text message she received advertising a Taco Bell product. The complaint alleged that this message violated the Telephone Consumer Protection Act ("TCPA"), which provides that "[i]t shall be unlawful for any person . . . to make any call . . . using any automatic telephone dialing system or an artificial or prerecorded voice . . . to any . . . cellular telephone service." 47 U.S.C. § 227(b)(1)(A)(iii). The text message at issue was sent as part of a promotion conducted by the Chicago Area Taco Bell Local Owners Advertising Association (the "Chicago Association"), a corporation comprised of Taco Bell store operators in the Chicago area. The Chicago Association consisted of twelve members, one of which was Taco Bell Corp., representing approximately 160 Taco Bell restaurants. In 2005, the Chicago Association and its advertising agency, ESW Partners, LLC ("ESW"), sponsored a local sweepstakes promotion for the Nachos Bell Grande product. As part of that promotion, ESW hired ipsh!net, Inc. ("Ipsh"), which administered and sent the text message at issue.

There are two potential theories of liability: (1) direct liability; and (2) vicarious liability. After reviewing the record, we agree with the district court that "[d]irect liability is inapplicable here as the parties do not dispute that the actual sender of the text was Ipsh, a separate provider of text-message based services retained by ESW." Thomas v. Taco Bell Corp., 879 F. Supp. 2d 1079, 1084 (C.D. Cal. 2012). Nevertheless, the district judge properly concluded vicarious liability can provide the basis for liability for a TCPA violation. See Meyer v. Holley, 537 U.S. 280, 285 (2003). Indeed, in a recent declaratory ruling, the FCC expressly agreed with the district judge in this case that the "TCPA contemplates that a seller may be vicariously liable under agency principles for violations of section 227(b) notwithstanding the absence of 'on behalf of' liability available for do-not-call violations under section 227(c)." In re DISH Network, LLC, 28 F.C.C. Rcd. 6574, 6590 n.124 (2013).

While the district judge here concluded that vicarious liability could constitute a basis for holding a party liable for a section 227(b) violation, he held that the evidence was insufficient to establish that Taco Bell Corp. was liable under those principles. Specifically, the district judge held that "[t]o succeed on this vicarious liability theory, Ms. Thomas must demonstrate that these entities [the Chicago Association, ESW, and Ipsh] acted as . . . agent[s] of Taco Bell: that Taco Bell controlled or had the right to control them and, more specifically, the manner and means of the text message campaign they conducted." Thomas, 879 F. Supp. 2d at 1084 (citing United States v. Bonds, 608 F.3d 495, 506 (9th Cir. 2010)). After analyzing the evidence under this standard, the district judge observed that "[a]ll of [the] control over the manner and means of the text message campaign was exercised by the [Chicago] Association, ESW, and Ipsh, and Ms. Thomas has not presented any evidence . . . demonstrating that Taco Bell [Corp.] controlled the actions of these entities with respect to the campaign." Id. at 1085.

While we agree with the district judge's analysis of the evidence under the standard he applied, the FCC observed in its declaratory ruling, to which we have alluded earlier, that it does "not believe it is appropriate to limit vicarious liability to the circumstances of classical agency (involving actual seller, or right to control, of the telemarketing call) . . . . Principles of apparent authority and ratification may also provide a basis for vicarious seller liability for violations of section 227(b)." In re DISH Network, LLC, 28 F.C.C. Rcd. at 6590 n.124.

On the assumption that principles of apparent authority and ratification may provide a basis for vicarious liability, we hold that Taco Bell Corp. cannot be held liable on either theory. Apparent authority is inapplicable because it can only "be established by proof of something said or done by the [alleged principal], on which [the plaintiff] reasonably relied." NLRB v. Dist. Council of Iron Workers of Cal. & Vicinity, 124 F.3d 1094, 1099 (9th Cir. 1997); Restatement (Second) of Agency § 265 cmt. a (1958) ("Apparent authority exists only as to those to whom the principal has manifested that an agent is authorized. There is, therefore, tort liability only if such a manifestation and its execution by the apparent agent results in harm." (internal citations omitted)). Thomas has not shown that she reasonably relied, much less to her detriment, on any apparent authority with which Taco Bell Corp. allegedly cloaked the Chicago Association, ESW, or Ipsh.

Nor did Taco Bell Corp. ratify the text message. "Although a principal is liable when it ratifies an originally unauthorized tort, the principal-agent relationship is still a requisite, and ratification can have no meaning without it." Batzel v. Smith, 333 F.3d 1018, 1036 (9th Cir. 2003) (footnote omitted). As explained above, neither the Chicago Association, nor ESW or Ipsh, were agents of Taco Bell Corp.

AFFIRMED.


Summaries of

Thomas v. Taco Bell Corp.

UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT
Jul 2, 2014
582 F. App'x 678 (9th Cir. 2014)

holding plaintiff failed to plead apparent authority theory where the "[plaintiff] has not shown that she reasonably relied, much less to her detriment, on the apparent authority with which the [defendant] allegedly cloaked the [third parties to violate the TCPA]"

Summary of this case from Stark v. Stall

finding that the defendant did not ratify the purported agent's conduct because the plaintiff did not plead a principal-agent relationship

Summary of this case from Bank v. Vivint Solar, Inc.

finding that direct liability for TCPA violation was inapplicable to seller when actual sender of unlawful text message solicitation was a third party

Summary of this case from Dobkin v. Enter. Fin. Grp., Inc.

affirming the district court's legal analysis that sufficient control over the "manner and means" of a telemarketer's work could provide the basis for vicarious liability, and affirming the district court's conclusion that the evidence was insufficient to allege control

Summary of this case from Jones v. Royal Admin. Servs., Inc.

affirming the district court's analysis that control over the "manner and means" of a telemarketer's actions could give rise to vicarious liability under the TCPA

Summary of this case from Tehrani v. Joie De Vivre Hosp., LLC

reviewing a TCPA motion-to-dismiss appeal pertaining to theories of liability

Summary of this case from Harnish v. Frankly Co.

analyzing apparent authority under the TCPA which "can only be established by proof of something said or done by the [alleged principal], on which [the plaintiff] reasonably relied."

Summary of this case from Cabrera v. Gov't Emps. Ins. Co.
Case details for

Thomas v. Taco Bell Corp.

Case Details

Full title:TRACIE THOMAS, Plaintiff - Appellant, v. TACO BELL CORP., Defendant …

Court:UNITED STATES COURT OF APPEALS FOR THE NINTH CIRCUIT

Date published: Jul 2, 2014

Citations

582 F. App'x 678 (9th Cir. 2014)

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