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Rogers v. Toni Home Permanent Co.

Supreme Court of Ohio
Jan 29, 1958
167 Ohio St. 244 (Ohio 1958)

Summary

holding that consumer lacking privity could bring a claim against hair product manufacturer for breach of express warranty after being harmed by the product

Summary of this case from Debnam v. Crane Company

Opinion

No. 35146

Decided January 29, 1958.

Warranty — Action for breach sounded in tort — "Express warranty" defined — Manufacturer advertises quality and merit of manufactured product — Advertisements urge ultimate consumer to purchase from retailer — Purchaser injured in use of product — Action maintainable against manufacturer based on express warranty.

1. Originally, an action grounded on breach of warranty sounded in tort rather than contract.

2. An express warranty is an affirmation of fact by the seller as to a product or commodity to induce the purchase thereof, on which affirmation the buyer relies in making the purchase.

3. Under modern merchandising practices, where the manufacturer of a product in his advertising makes representations as to the quality and merit of his product aimed directly at the ultimate consumer and urges the latter to purchase the product from a retailer, and such ultimate consumer does so in reliance on and pursuant to the inducements of the manufacturer and suffers harm in the use of such product by reason of deleterious ingredients therein, such ultimate consumer may maintain an action for damages immediately against the manufacturer on the basis of express warranty, notwithstanding that there is no direct contractual relationship between them.

CERTIFIED by the Court of Appeals for Cuyahoga County.

Plaintiff's second amended petition filed in the Court of Common Pleas of Cuyahoga County against the Toni Home Permanent Company, a foreign corporation, alleges in substance that plaintiff, pursuant to the representations and claims of the defendant made directly to her in its advertisements and in strict reliance thereon, purchased locally a Toni Home Permanent set labeled "Very Gentle"; that, following explicitly the directions furnished her by the defendant, plaintiff had her mother give a permanent wave to her (plaintiff's) hair, using such product; that the ingredients therein so applied to plaintiff's hair were deleterious and harmful; that as a result her hair was caused to "assume a cottonlike texture and become gummy; that her hair refused to dry; and that when the curlers furnished by defendant were attempted to be removed, her hair fell off to within one-half inch of her scalp."

The petition consists of three causes of action, the first is based on negligence, the second on express warranty, and the third on implied warranty. Damages are asked in the sum of $30,000.

Defendant demurred to the second and third causes of action, and such demurrer was sustained. Plaintiff not desiring to plead further, judgment was entered against her, and she thereupon perfected her appeal on questions of law to the Court of Appeals.

That court affirmed the judgment below as to the sustaining of the demurrer in respect to the third cause of action (implied warranty) but reversed as to the sustaining of the demurrer in respect to the second cause of action (express warranty) and remanded the cause for further proceedings. See 139 N.E.2d 871.

Pursuant to defendant's motion, the judges of the Court of Appeals found the judgment the court had rendered to be in conflict with the judgment pronounced on the same question by the Court of Appeals for Hamilton County in the case of Jordon v. Brouwer, 86 Ohio App. 505, 93 N.E.2d 49, and certified the record of the case to this court for review and decision.

Mr. Harold E. Frye, for appellee.

Messrs. Arter, Hadden, Wykoff Van Duzer, Mr. Thomas V. Koykka and Mr. James H. Wilkinson, for appellant.


The precise question we are now required to determine is whether, in an action for damages brought by the ultimate purchaser of a product directly against its manufacturer and based on the claim that the ingredients of the product were advertised and represented by the manufacturer to such purchaser to be safe and harmless when devoted to their intended use, whereas in fact they were harmful and deleterious, such ultimate purchaser is restricted to prosecuting his action on the basis of negligence alone or whether he may proceed on the theory of an express warranty.

As indicated, the Court of Common Pleas decided that plaintiff must proceed solely on the basis of negligence, whereas the Court of Appeals held that she might rely and proceed on the theory of express warranty.

In asking for a reversal of the judgment of the Court of Appeals, defendant places great reliance on the comparatively recent case of Wood v. General Electric Co., 159 Ohio St. 273, 112 N.E.2d 8, wherein the second paragraph of the syllabus is as follows:

"Although a subpurchaser of an inherently dangerous article may recover from its manufacturer for negligence, in the making and furnishing of the article, causing harm to the subpurchaser or his property from a latent defect therein, no action may be maintained against a manufacturer for injury, based upon implied warranty of fitness of the article so furnished."

Such rule is based on the proposition that to support an action grounded on an implied warranty there must be contractual privity between the buyer who sues and the seller against whom the suit is brought.

It must be confessed that the prevailing view is that privity of contract is essential in an action based on a breach of an express or implied warranty, and that there is no privity between the manufacturer of an article and the ultimate purchaser thereof from a retailer, where the ultimate purchaser was in no way a party to the original sale. See 1 Williston on Sales (Rev. Ed.), 645, 648, Section 244; 46 American Jurisprudence, 489, Section 307; and 77 Corpus Juris Secundum, 1125, Sales, Section 305.

However, there is a growing number of cases which, as an exception to the general rule, hold that as to foodstuffs and medicines, particularly when sold in cans, capped bottles or sealed containers, a warranty of fitness for human consumption carries over from the manufacturer or producer to the ultimate consumer, regardless of privity of contract. See 1 Williston on Sales (Rev. Ed.), 647, 648, Section 244; 22 American Jurisprudence, 892, Section 105; and 77 Corpus Juris Secundum, 1127 to 1129, Sales, Section 305. Compare Canton Provision Co. v. Gauder, a Minor, 130 Ohio St. 43, 196 N.E. 634; and Kniess v. Armour Co., 134 Ohio St. 432, 17 N.E.2d 734, 119 A.L.R., 1348.

It would seem but logical to extend the rule last cited to cosmetics and other preparations, which are sold in sealed packages and are designed for application to the bodies of humans or animals. Compare Sicard v. Kremer, 133 Ohio St. 291, 13 N.E.2d 250.

A prevalent but mistaken notion is extant that the term, "warranty," has always carried the implication of a contractual relationship. From a historical standpoint such notion is without foundation. Some of the cases, and well known and respected writers on legal subjects, point out that originally the consumer or user of an article, which was represented to be in good condition and fit for use and proved not to be, was accorded redress by an expansion of the action of trespass on the case to include deceit — a fraudulent misrepresentation — which sounds distinctly in tort. Undoubtedly, the recognition of such a right of action rested on the public policy of protecting an innocent buyer from harm rather than to insure any contractual rights. See History of Assumpsit by James Barr Ames, 2 Harvard Law Review, 1, 8.

And the rule of general acceptance is that "deceit" gives rise to a cause of action in tort and does not require that the acts complained of grow out of any contractual relation. Ashe v. Gray, 88 N.C. 190, 192.

Other writers have no hesitancy in asserting that in the beginning an action on "breach of warranty" was a tort action to give relief for the breach of a duty assumed by the seller, and that the introduction at a much later date of the method of declaring on a warranty " indebitatus assumpsit" (an implied promise or obligation on the part of one to pay to another what in fairness and good conscience the former should pay) constituted the recognition of an additional or alternative remedy of a contractual aspect to secure relief where a breach of warranty is involved. See 1 Williston on Sales (Rev. Ed.), 501, 506, Sections 195, 197; Prosser on Torts (2 Ed.), 673, Section 83; and 77 Corpus Juris Secundum, 1262, Sales, Section 354.

For the status of the law on "warranty" as it now exists, attention is directed to the case of Rachlin v. Libby-Owens-Ford Glass Co. (C.C.A., 2), 96 F.2d 597, where at page 600 the following language appears:

"That the orthodox rule requires privity of contract between the parties in an action for breach of warranty is too well known to require the citation of authorities. Several courts, however, have recognized an exception to the general doctrine in the case of medicines and foodstuffs, and have held a manufacturer to warrant to the ultimate consumer that the article is fit for human consumption. See Chanin v. Chevrolet Motor Co., 7 Cir., 89 F.2d 889, 890, 111 A.L.R., 1235, footnote 1. The plaintiff would have us extend the exception to include other kinds of chattels when a manufacturer by an extensive advertising campaign directs his representations to the ultimate consumer and invites him to purchase the manufacturer's product from a retail dealer. Such an extension was apparently recognized in Baxter v. Ford Motor Co., 168 Wn. 456, 12 P.2d 409, 15 P.2d 1118, 88 A.L.R., 521, and has been favorably commented upon in some of the law magazines. See 46 Harv. L. Rev., 161; 18 Cornell L.Q., 445."

As applicable to the allegations of the petition in the present action, an express warranty may be defined as an affirmation of fact by the seller of a product or commodity to induce the purchase thereof and on which affirmation the buyer relies in making the purchase.

Occasions may arise when it is fitting and wholesome to discard legal concepts of the past to meet new conditions and practices of our changing and progressing civilization. Today, many manufacturers of merchandise, including the defendant herein, make extensive use of newspapers, periodicals, signboards, radio and television to advertise their products. The worth, quality and benefits of these products are described in glowing terms and in considerable detail, and the appeal is almost universally directed to the ultimate consumer. Many of these manufactured articles are shipped out in sealed containers by the manufacturer, and the retailers who dispense them to the ultimate consumers are but conduits or outlets through which the manufacturer distributes his goods. The consuming public ordinarily relies exclusively on the representations of the manufacturer in his advertisements. What sensible or sound reason then exists as to why, when the goods purchased by the ultimate consumer on the strength of the advertisements aimed squarely at him do not possess their described qualities and goodness and cause him harm, he should not be permitted to move against the manufacturer to recoup his loss. In our minds no good or valid reason exists for denying him that right. Surely under modern merchandising practices the manufacturer owes a very real obligation toward those who consume or use his products. The warranties made by the manufacturer in his advertisements and by the labels on his products are inducements to the ultimate consumers, and the manufacturer ought to be held to strict accountability to any consumer who buys the product in reliance on such representations and later suffers injury because the product proves to be defective or deleterious. See Prosser on Torts (2 Ed.), 506, Section 84; 1 Williston on Sales (Rev. Ed.), 648 to 650, Section 244a.

For cases, texts and law-review articles which directly or in principle support the above propositions on the theory of express warranty, see Burr v. Sherwin Williams Co., 42 Cal.2d 682, 268 P.2d 1041, 1048.

We are fully aware that the position outlined is opposed to the present weight of authority and may conflict with previous decisions of this court. However we consider it a reasonable and logical approach today in keeping with the modern methods of doing business.

Under the allegations of the petition, the Court of Appeals held that an express warranty is stated. We think that conclusion is tenable. The case of Wood v. General Electric Co., supra, was decided solely on the basis of an implied warranty. There is a difference between an express warranty and an implied warranty. The former arises where there is a positive representation of fact which induces a prospective purchaser to buy, whereas the latter arises where, considering the relations between the parties, the nature of the transaction and the surrounding circumstances, a warranty is imposed by operation of law. Moreover, an express warranty excludes an implied warranty. Springer v. Indianapolis Brewing Co., 126 Ga. 321, 55 S.E. 53.

Without commenting on the soundness of the holding in the Wood case, in light of what has been stated above, suffice it to say that should a case come before this court with facts resembling those in the Wood case, it would then be time to reexamine and reappraise that decision.

It is to be remembered that the present case is now being decided with respect to the sufficiency of the second cause of action of the petition as against demurrer. What proof may be adduced on the trial of the action is a matter of no immediate concern.

The judgment of the Court of Appeals is affirmed.

Judgment affirmed.

WEYGANDT, C.J., MATTHIAS and BELL, JJ., concur.

STEWART, TAFT and HERBERT, JJ., concur in paragraphs one and two of the syllabus and in the judgment.


I concur in paragraphs one and two of the syllabus and in the judgment and would concur in paragraph three of the syllabus if that paragraph were revised to reflect more fully the facts of the case being decided as, for example, by including in such paragraph after the words "deleterious ingredients therein" the words "and the manufacturer knew before he sold it that the deleterious ingredients were in his product."

Since the relief sought by plaintiff on each of her so-called (see Sicard v. Kremer, 133 Ohio St. 291, 295, 296, 297, 304, 13 N.E.2d 250; Markota v. East Ohio Gas Co., 154 Ohio St. 546, 97 N.E.2d 13; Gartner v. Corwine, 57 Ohio St. 246, 255, 256, 48 N.E. 945) three causes of action is the same, it is obvious that the Common PLeas Court may still give plaintiff all the relief sought, notwithstanding its ruling with regard to the so-called second and third causes of action and its so-called judgment of dismissal thereof. It would appear doubtful therefore whether there is yet any final order or judgment of the Common Pleas Court within the meaning of those terms as used in Section 6, Article IV of the Ohio Constitution, and thus whether the Court of Appeals had any jurisdiction of the subject matter. See Schindler v. Standard Oil Co., 162 Ohio St. 96, 120 N.E.2d 590. Although this court has frequently stated that such question of jurisdiction of the subject matter may be raised at any time during the course of a litigation and that the parties cannot by consent confer upon a court a jurisdiction of a subject matter over which it has no jurisdiction, I suppose that a majority of this court can do so by its acquiescence in such consent, and hence, and especially in view of the importance of the questions of substantive law being considered by that majority, I bow to its will in acquiescing in the apparent desires of both parties to this litigation that we ignore any such procedural question.

Although it is difficult to find any allegations in plaintiff's petition to indicate what express warranty is claimed to have been made by defendant, defendant apparently concedes that the allegations are sufficient to allege such a warranty; and those allegations describing the claimed breaches of express warranties will justify an inference that defendant expressly warranted that the product sold to plaintiff was one which would not cause harm when used for the purpose for which it was designed and intended. It is definitely alleged that it was so used.

The allegations of the so-called first cause of action of plaintiff's amended petition are specifically incorporated in the so-called second cause of action "as if fully rewritten and contained" therein, a practice specifically approved by our statutes. See Section 2309.29, Revised Code. The allegations so incorporated include allegations that "defendant knew, or ought to have known in the exercise of ordinary care, that the preparation" bought by plaintiff "would cause harm." Technically and logically and because of the disjunctive "or," these allegations might be considered merely as allegations that defendant "ought to have known," etc., and not that it "knew." 41 American Jurisprudence, 317, Section 41. However, this court has apparently indicated that such averments in the disjunctive, in the absence of a motion, will enable proof of either knowledge or negligence in failing to know. McGinn v. Columbus Railway Light Co., 4 Ohio App. 398, 404 (affirmed without opinion, 90 Ohio St. 384, 108 N.E. 1117). Therefore, in testing the sufficiency of the amended petition, we believe that we may properly regard the allegations of the second cause of action as including allegations that defendant knew that the preparation bought by plaintiff would cause harm.

Thus, we have allegations that defendant made warranties (which would necessarily involve affirmations, representations or statements) to plaintiff that its product would not cause harm when defendant knew that product would cause harm (thereby necessarily knowing that its representations were false); that those warranties were made for the purpose of and did induce plaintiff to buy that product; and that, as a result of that reliance, plaintiff was injured. Hence, it is clear that the so-called second cause of action for breach of warranty does state a good cause of action for deceit and the demurrer thereto should have been overruled. See Gartner v. Corwine, supra ( 57 Ohio St. 246).

I am very much disturbed by the suggestion in the majority opinion and in the syllabus that there may, in the absence of privity of contract or of some statutory basis, be some action for breach of an express warranty, irrespective of any dishonesty, bad faith, negligence or other fault in making the affirmation of fact constituting such warranty.

The facts in the instant case, especially in its present stage where defendant's demurrer requires us to consider as admitted all the well pleaded facts of the so-called second cause of action of plaintiff's petition, tend to obscure how far the reasons advanced by the majority opinion for the judgment have gone beyond and are inconsistent with previously well recognized principles of the law.

In her so-called first cause of action which is admittedly still before the Common Pleas Court for decision, plaintiff in effect alleges that her injuries were proximately caused by the negligence of defendant in manufacturing and selling a product that it "knew, or ought to have known in the exercise of ordinary care * * * would cause harm." Admittedly this states a good cause of action against the defendant for negligence. MacPherson v. Buick Motor Co., 217 N.Y. 382, 111 N.E. 1050, L.R.A. 1916F, 696, Ann. Cas. 1916C, 440; Witherspoon v. Haft, 157 Ohio St. 474, 484, 106 N.E.2d 296; Thrash, a Minor, v. U-Drive-It Co., 158 Ohio St. 465, 110 N.E.2d 419. As an alternative basis for recovery of the damages sought, plaintiff in her so-called second cause of action in effect adds to her so-called first cause of action an allegation that defendant warranted, i.e., affirmed, that its product would not cause harm. If defendant did so, when, as alleged, it knew that its product would cause harm, then it is apparent that the so-called second cause of action states a good cause of action against the defendant for deceit. If defendant did so, when defendant did not know but, as also alleged, defendant should in the exercise of ordinary care have known that its product would cause harm, then there would be a question whether liability should be imposed on the defendant for affirmations not fraudulently but only negligently made. See Smith, Liability for Negligent Language, 14 Harvard Law Review, 184. However, the pronouncements of law made in the majority opinion in support of the judgment would support a conclusion that the petition, without disclosing any contractual relationship between plaintiff and defendant, would have been good as against demurrer if it merely alleged that defendant manufactured and sold a product that would cause harm and warranted by its affirmation that it would not cause harm, even though there were no allegations in the petition that defendant knew that its product would cause harm ( scienter), or that defendant in the exercise of ordinary care should have so known (negligence in not knowing), or that defendant stated in effect that it so knew when it did not know ( Pumphrey v. Quillen, 165 Ohio St. 343, 135 N.E.2d 328, substitute for scienter). It is apparent therefore that the majority opinion, instead of basing its conclusion upon well established principles of law with respect to actions for deceit as it could have done in the case before it, has unnecessarily based that conclusion upon pronouncements of law which it expressly recognizes as being "opposed to the present weight of authority," as discarding "legal concepts of the past" and as possibly conflicting "with previous decisions of this court."

It is quite persuasive, in view of the allegations admitted by the demurrer as to the fraud of the defendant manufacturer in making the affirmations as to the safety of its product, to ask, as the majority opinion does, "what sensible or sound reason exists as to why" a remote purchaser "should not be permitted to move against the manufacturer to recoup his loss," and to state that "no good or valid reason exists for denying him that right." Perhaps, the same question and statement might be appropriate in a case where there was no claim of such fraud, but we are not called upon to decide whether it would because such a case is not now before this court for decision.

The majority opinion apparently recognizes that it is elementary that a plaintiff cannot recover from a defendant for breach of a contractual undertaking in the absence of some privity of contract between the plaintiff and the defendant. See Welsh v. Ledyard, ante, 57. In order to avoid the necessity of such privity of contract, it then states that an action for breach of warranty was originally an action in tort for deceit. Having thus summarily disposed of the necessity of privity of contract, the majority opinion then proceeds to ignore those requirements previously recognized in many decisions by this court as the essential requirements for an action in deceit. There is no suggestion as to the necessity of proving scienter or its Pumphrey v. Quillan ( 165 Ohio St. 343) equivalent, or even of proving negligence in making the affirmations of fact constituting the so-called warranty. See Smith, Liability for Negligent Language, 14 Harvard Law Review, 184; Bohlen, Misrepresentation as Deceit, Negligence or Warranty, 42 Harvard Law Review, 733. In effect, it is suggested that the tort action for deceit is being extended far beyond its previous limitations; and that every affirmation of an existing fact by a manufacturer of property relied upon by a plaintiff may be actionable if the fact is not as represented and even in the absence of any dishonesty, bad faith, negligence or other fault in making the representation. This would appear to be a step backward instead of forward in the development of the law. See Wigmore, Responsibility for Tortious Acts: Its History III, 7 Harvard Law Review, 441.

As stated by Hart, J., in Taylor v. City of Cincinnati, 143 Ohio St. 426, 431, 55 N.E.2d 724, 155 A.L.R., 44:

"The original concept of justice, as established in the early English law, required anyone who caused harm to another to make good the loss regardless of any fault or intent to injure on the part of the actor. * * *

"But as civilization advanced, the law advanced with it by adopting the modern view that it is unjust to require a person to pay losses resulting from harm caused innocently or accidentally without fault. And in the modern law of torts it is now firmly established that fault on the part of the actor is the basis of liability * * * except in a limited class of cases * * *."

Ohio has even, in the absence of statute, indicated that it may require fault as the basis of liability in some of that "limited class of cases." See for example Langabaugh v. Anderson, 68 Ohio St. 131, 67 N.E. 286, 62 L.R.A., 948, questioning the case of Fletcher v. Rylands, 3 H.L.R., 330, and O'Day v. Shouvlin, 104 Ohio St. 519, 136 N.E. 289, 25 A.L.R., 980.

In the majority opinion, reference is also made to food cases from other states as recognizing liability for breach of warranty, even in the absence of privity of contract. In this state, because of our pure food statutes, a manufacturer or other seller of unwholesome food would undoubtedly be held liable to a user thereof for injuries proximately resulting therefrom irrespective of any privity of contract and even in the absence of any actual negligence by such manufacturer or seller. However, such liability would be based upon a violation of the statute prohibiting sale of such food. Such violation would be considered as amounting to negligence per se. See Portage Markets Co. v. George, 111 Ohio St. 775, 146 N.E. 283; Taugher v. Ling, 127 Ohio St. 142, 187 N.E. 19; Yochem v. Gloria, Inc., 134 Ohio St. 427, 17 N.E.2d 731. It is submitted that, if liability as an insurer of the complete accuracy of affirmations of fact, that are made honestly, in good faith and without negligence or other fault, is to be imposed upon a manufacturer who sells an article and has not contracted for such liability to the one seeking to impose such liability, such liability should ordinarily be imposed by the General Assembly, and this court should not undertake to do so by judicial decision.

Of course, a manuafacturer may be held liable for his negligence causing injury to a remote vendee of his product, irrespective of any privity of contract. However, in my opinion, no reasonably logical argument has been advanced in favor of holding a manufacturer liable to a remote vendee of his product where there is no such negligence for breach of an express warranty, in the absence of any contractual provision therefor or of some statute or of any fault in making the affirmations constituting the warranty.

It might be reasonably argued that there would be the necessary privity of contract in a case where it is alleged and proved that the manufacturer made the express warranty and agreed to be bound thereby to any remote purchaser of his product in consideration of the purchase of that product by such a purchaser. There are no such allegations in the petition in the instant case, and hence I express no opinion as to whether such a warranty of a manufacturer might be regarded as a proposal for a unilateral contract between the manufacturer and a prospective remote purchaser, that could be accepted by the latter's purchase of the manufacturer's product so as to ripen into a unilateral contract between them.

STEWART and HERBERT, JJ., concur in the foregoing concurring opinion.


Summaries of

Rogers v. Toni Home Permanent Co.

Supreme Court of Ohio
Jan 29, 1958
167 Ohio St. 244 (Ohio 1958)

holding that consumer lacking privity could bring a claim against hair product manufacturer for breach of express warranty after being harmed by the product

Summary of this case from Debnam v. Crane Company

recognizing breach of express warranty claim in product liability context

Summary of this case from Gainer v. Mylan Bertek Pharmaceuticals, Inc.

In Rogers v. Toni Home Permanent Co., 1958, 167 Ohio St. 244, 147 N.E.2d 612, decided after Judge Smith's decision below, the Supreme Court of Ohio reassessed the requirement of privity in express warranty cases.

Summary of this case from Arfons v. E.I. Du Pont De Nemours & Co.

In Rogers v. Toni Home Permanent Co., the Ohio supreme court was closely divided 4 to 3 on discarding entirely the privity of contract theory.

Summary of this case from Henry v. J.W. Eshelman Sons

In Rogers v. Toni Home Permanent Co., 167 Ohio St. 244, 147 N.E.2d 612, the question of an isolated case was not raised.

Summary of this case from Bonowski v. Revlon, Inc.

In Rogers, supra, a retail purchaser was allowed damages from the manufacturer when the purchaser used the manufacturer's product and suffered personal injury by virtue of the use thereof.

Summary of this case from A. T. S. v. Cessna Aircraft

In Rogers v. Toni Home Permanent Co. (167 Ohio St. 244, 4 Ohio Ops.2d 291, 75 ALR 2d 103), the court held that an action would lie against a manufacturer of a product even in the absence of a direct contract on its express warranty set forth in its advertising that the product was safe and harmless when in fact it was harmful.

Summary of this case from Spiegel v. Saks 34th St.
Case details for

Rogers v. Toni Home Permanent Co.

Case Details

Full title:ROGERS, APPELLEE v. TONI HOME PERMANENT CO., APPELLANT

Court:Supreme Court of Ohio

Date published: Jan 29, 1958

Citations

167 Ohio St. 244 (Ohio 1958)
147 N.E.2d 612

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