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Messex v. Quicken Loans, Inc.

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF SOUTH CAROLINA CHARLESTON DIVISION
Jul 10, 2018
Civil Action No. 2:15-cv-04773-JMC (D.S.C. Jul. 10, 2018)

Opinion

Civil Action No. 2:15-cv-04773-JMC

07-10-2018

Travis Messex, Plaintiff, v. Quicken Loans, Inc., Defendant.


ORDER AND OPINION

Plaintiff Travis Messex filed the above-captioned action against Defendant Quicken Loans, Inc. alleging claims for violation of the South Carolina Attorney Preference Statute ("SCAPS"), S.C. Code § 37-10-102 (2017), in the context of a mortgage loan closing. T. Messex v. Quicken Loans, Inc., C/A No. 2:15-cv-04773-JMC, ECF No. 1-1 at 9 ¶¶ 8-13 (D.S.C. Nov. 30, 2015).

This matter is before the court on Plaintiff's Motion to Alter or Amend Judgment pursuant to Rules 52(b) and 59(e) of the Federal Rules of Civil Procedure. (ECF No. 145.) Specifically, Plaintiff seeks to alter or amend the Order entered on February 22, 2018 (ECF No. 143) (the "February Order"), in which the court granted Quicken Loans' Motion for Summary Judgment and denied Plaintiff's Motion for Summary Judgment. (ECF Nos. 79, 82.) Quicken Loans opposes Plaintiff's Motion to Alter or Amend asserting that it should be denied. (ECF No. 146 at 2.) For the reasons set forth below, the court DENIES Plaintiff's Motion to Alter or Amend.

I. RELEVANT BACKGROUND TO PENDING MOTION

Quicken Loans "is a nationwide online mortgage lender that provides, among other things, residential mortgage loan refinances." Boone v. Quicken Loans, Inc., 803 S.E.2d 707, 709 (S.C. 2017). "Under the Quicken Loans refinance procedure, the borrowers have already purchased the property and are simply seeking a new mortgage loan (presumably with more favorable terms) to replace the existing loan." Id.

In or around November 28, 2012, Teresa Messex, Plaintiff's wife, provided information to Quicken Loans for purposes of completing a loan application to refinance the mortgage on the Messexes' residence located at 136 Messex Lane, Saint George, South Carolina. (ECF Nos. 79-3 at 4, 79-1 at 23:10-27:25 & ECF No. 79-5 at 3 ¶ 5.) At all times relevant to this transaction, Teresa Messex had Plaintiff's permission to conduct his business, which authorization was conveyed by Plaintiff to Quicken Loans. (ECF No. 79-2 at 6:15-24 & 7:11-16; ECF No. 79-1 at 25:17-26:8.) As a result of the information provided by Teresa Messex, Defendant generated loan application documents that were made available to Plaintiff and his wife to review via Quicken Loans' internet web portal. (ECF No. 79-5 at 3 ¶ 5.) In addition to the loan application package, Quicken Loans included an Attorney/Insurance Preference Checklist (the "AIPC"). (Id.; see also ECF No. 1-1 at 9 ¶ 8.) Based on the information provided by Teresa Messex, the AIPC was prepopulated with the following relevant information (in bold): 1. I (We) have been informed by the lender that I (we) have a right to select legal counsel to represent me(us) in all matters of this transaction relating to the closing of this loan.

Plaintiff and his wife had prior experience with the loan application process having refinanced the mortgage on their residence a total of nine times with six different lenders. (ECF No. 79 at 2.)

(a) I select I/We will not use the services of legal counsel.
__________
Borrower Travis Messex __________
Date __________
Borrower __________
Date __________
Borrower __________
Date __________
Borrower __________
Date
(b) Having been informed of this right, and having no preference, I asked for assistance from the lender and was referred to a list of acceptable attorneys. From that list I select
Not Applicable
Borrower __________
Date Not Applicable
Borrower __________
Date Not Applicable
Borrower __________
Date Not Applicable
Borrower __________
Date (ECF No. 1-1 at 13.)

On November 29, 2012, Teresa Messex, with Plaintiff's permission/authorization, electronically signed the loan application documents and the AIPC and transmitted them to Quicken Loans via its internet web portal. (Id.; see also ECF Nos. 79-1 at 25:2-8 & 27:18-24; ECF No. 79-2 at 6:15-7:16; ECF No. 79-5 at 3 ¶ 6.) On January 10, 2013, Teresa Messex had a telephone conversation with a Quicken Loans' representative to discuss the details of the loan closing, including who would be in attendance. (ECF No. 79-5 at 3 ¶ 7.) On January 22, 2013, Plaintiff and his wife signed a disclosure form agreeing to be represented by Scotty Sheriff of the law firm McDonnell & Associates, P.A. at the loan closing and completed their loan closing. (ECF No. 79-8 at 3 ¶ 4-4 ¶ 8 & 6-8.)

On October 19, 2015, Plaintiff filed a Complaint against Quicken Loans in the Court of Common Pleas for Dorchester County, South Carolina alleging violation of the SCAPS. (ECF No. 1-1 at 9 ¶ 12.) After Quicken Loans removed the case to this court (ECF No. 1), the parties engaged in and completed discovery on March 1, 2017. (ECF No. 49.) Quicken Loans then moved for summary judgment on March 31, 2017. (ECF No. 79.) On that same day, Plaintiff filed his Cross-Motion for Summary Judgment. (ECF No. 82.) After the court entered the February Order, Plaintiff moved to alter or amend judgment on March 22, 2018. (ECF No. 145.)

A plaintiff enforces a violation of the SCAPS through S.C. Code § 37-10-105(A). In addition to his attorney preference claim, Plaintiff also alleged his entitlement to relief under S.C. Code §§ 37-10-105, -108, based on unconscionability. The court dismissed this claim on June 30, 2016. (ECF No. 39.)

II. JURISDICTION

The court has jurisdiction over this matter pursuant to 28 U.S.C. § 1332(a)(1) based on Quicken Loans' allegations that there is complete diversity of citizenship between Plaintiff and Quicken Loans, and the amount in controversy herein exceeds the sum of Seventy-Five Thousand ($75,000.00) Dollars, exclusive of interest and costs. (ECF No. 1 at 2.) Quicken Loans is a corporation organized under the laws of Michigan with its principal place of business in Detroit, Michigan. (ECF No. 1-2 at 3 ¶ 5.) Plaintiff is a citizen and resident of Dorchester County, South Carolina. (ECF No. 1-1 at 8 ¶ 1.) Moreover, the court is satisfied that the amount in controversy exceeds $75,000.00 in accordance with Defendant's representation. (ECF No. 1 at 3-7.)

III. LEGAL STANDARD AND ANALYSIS

In the February Order, the court made the following observations in granting Quicken Loans' Motion for Summary Judgment:

The SCAPS requires the lender to ascertain the preference of the borrower as to legal counsel. "'[A]scertain' means 'to render certain or definite . . . to clear of doubt or obscurity . . . to find out by investigation.'" Parker v. Cty. of Oxford, 224 F. Supp. 2d 292, 295 (D. Me. 2002) (quoting Black's Law Dictionary 114 (6th ed. 1990)); see also Morgan v. Huntington Ingalls, Inc., 879 F.3d 602, 609 (5th Cir. 2018) ("'Ascertain' means 'to make certain, exact, or precise' or 'to find out or learn with certainty. . . ' [t]hus, 'ascertain' requires 'a greater level of certainty . . . .'") (citation omitted). In considering the requirements of the SCAPS, the court observes that the parties have not presented any dispute of fact regarding Quicken Loan's attorney preference procedure in this matter. Therefore, the matter is ripe for summary judgment.

Upon review, the court is persuaded that Quicken Loans did ascertain Plaintiff's attorney preference in compliance with the SCAPS. First, Teresa Messex had permission from Plaintiff to convey to an agent of Quicken Loans that Plaintiff
would not use the services of preferred legal counsel to represent him in this transaction. After receiving Teresa Messex's response that Plaintiff did not have counsel of preference, Quicken Loans (1) sent Plaintiff an AIPC that advised him that he has "a right to select legal counsel to represent me(us) in all matters of this transaction relating to the closing of the loan" and (2) prepopulated the AIPC with the statement "I/We will not use the services of legal counsel." (ECF No. 1-1 at 13.) Upon receipt of the AIPC, Teresa Messex reviewed it, discussed it with Plaintiff, electronically signed it and electronically transmitted the document back to Quicken Loans. There is no evidence before the court that Plaintiff had any questions about the content of the AIPC. Cf. Floyd v. Nationwide Mut. Ins. Co., 626 S.E.2d 6, 12 (S.C. 2005) ("[A] competent person usually is presumed to have knowledge and understanding of a document he signs, absent evidence his signature was obtained by misrepresentation, fraud, forgery, or duress.") (citations omitted). Thereafter, Plaintiff had approximately seven weeks, from November 29, 2012, to before the loan closing on January 22, 2013, to express an attorney preference to Quicken Loans, which he did not do. Moreover, Plaintiff has not voiced any displeasure with counsel chosen by Quicken Loans (Scotty Sheriff).

Based on the foregoing, the court predicts that the South Carolina Supreme Court would conclude that Quicken Loans did "ascertain . . . the preference of the borrower as to [] legal counsel . . . relating to the [instant] closing . . ." in compliance with the SCAPS. Accordingly, the court GRANTS Quicken Loans' Motion for Summary Judgment and DENIES Plaintiff's Motion for Summary Judgment.
(ECF No. 143 at 8-10.) Plaintiff seeks to alter or amend the foregoing pursuant to Rules 52 and 59. A. Applicable Standard under Rule 59(e)

Q. Do you remember what you [Plaintiff] talked about [with Quicken Loans] during that one phone call?
A. No. Pretty much just giving them my wife authorization over everything.
Q. Okay.
A. Since my name was on it, they had to have authorization. (ECF No. 79-2 at 8:17-23.)

Q. Do you remember talking about any of the application process with your wife [Teresa Messex] for the Quicken Loans loan?
A. Yes. We had talked about it.
Q. What did you talk about?
A. It's been so long. I know we talk about everything. She just does the final.
Q Okay.
A. Everything we do, we talk about. (ECF No. 79-2 at 6:21-7:4.)

Q. So if she signed your name to any of these documents, do you have any reason to think they are incorrect for any reason?
A. No. (Id. at 7:7-10.)

Q. Was your wife [Teresa Messex] authorized by you to fill out this paperwork?
A. Yes. (ECF No. 79-2 at 6:15-17.)

Q. Okay. Assuming he [Scott Sheriff] was, were you okay with him - -?
A. Yes. (Id. at 9:12-14.)

The court observes that Rule 52(b) is inapplicable because this action did not go to trial. See id.; see also State Farm Mut. Auto. Ins. Co. v. Medgyesy, C/A No. 6:12-CV-00044-MGL, 2014 WL 11511695, at *1 (D.S.C. May 12, 2014) ("'Rule 52(b) is a trial rule that is not applicable in a summary judgment proceeding' or on a motion to dismiss in a habeas proceeding.") (quoting Orem v. Rephann, 523 F.3d 442, 451 n.2 (4th Cir. 2008)).

Rule 59 allows a party to seek an alteration or amendment of a previous order of the court. Fed. R. Civ. P. 59(e). Under Rule 59(e), a court may "alter or amend the judgment if the movant shows either (1) an intervening change in the controlling law, (2) new evidence that was not available at trial, or (3) that there has been a clear error of law or a manifest injustice." Robinson v. Wix Filtration Corp., 599 F.3d 403, 407 (4th Cir. 2010); see also Collison v. Int'l Chem. Workers Union, 34 F.3d 233, 235 (4th Cir. 1994). It is the moving party's burden to establish one of these three grounds in order to obtain relief. Loren Data Corp. v. GXS, Inc., 501 F. App'x 275, 285 (4th Cir. 2012). The decision whether to reconsider an order under Rule 59(e) is within the sound discretion of the district court. Hughes v. Bedsole, 48 F.3d 1376, 1382 (4th Cir. 1995). A motion to reconsider should not be used as a "vehicle for rearguing the law, raising new arguments, or petitioning a court to change its mind." Lyles v. Reynolds, C/A No. 4:14-1063-TMC, 2016 WL 1427324, at *1 (D.S.C. Apr. 12, 2016) (citing Exxon Shipping Co. v. Baker, 554 U.S. 471, 485 n.5 (2008)). B. The Parties' Arguments

1. Plaintiff

In his Motion, Plaintiff first re-expresses his contention that the SCAPS requires that a "lawyer must be counsel selected by the borrower," which Quicken Loans' attorney preference procedure fails to provide for a borrower. (ECF No. 145 at 2-3.) He then states his disagreement with the conclusions reached by the court based upon its review of testimony provided by Plaintiff and Quicken Loans' Rule 30(b)(6) witness, Jeremy Potter. (ECF No. 145 at 4-6.)

Next, Plaintiff explains again why Quicken Loans' attorney preference procedure fails to ascertain the preference of the borrower. (See id. at 7-9.) Referencing Quicken Loans' AIPC, Plaintiff asserts that the form is deficient under the SCAPS because "1. The form in fact does not indicate a choice of 'no preference' as the section reserved for this event, l(b), contains the prepopulated language 'Not Applicable,' and 2. The form did not provide the borrowers a choice of attorney, as their signatures appear under the prepopulated statement 'I/We will not use the services of legal counsel,' an option, unbeknownst to the Plaintiff, that is not available pursuant to South Carolina law." (Id. at 7.) Further, Plaintiff wonders how the AIPC ascertains the preference of the borrower since it (1) is not a writing completed "in the borrower's own handwriting," (2) is "already completed when the borrower receives it" and (3) is unable to be substantiated by evidence submitted in violation of the parole evidence rule. (Id. at 8-9.)

Finally, Plaintiff expresses his dismay that the court's February Order's language did not mimic the substantive findings contained in the Order entered denying Quicken Loans' Motion to Dismiss. (Id. at 10-11 (quoting ECF No. 39 at 4-6).)

In its June 30, 2016 Order, the court observed as follows:

The legislative intent of the attorney preference statute is to protect borrowers by giving them the option to select their own counsel to assist them during the closing of the transaction. In protecting borrowers, the statute requires that lenders like Defendant ascertain Plaintiff's attorney preference. The facts as alleged by Plaintiff indicate that Defendant provided Plaintiff with a form where the attorney preference portion was already filled in, then required Plaintiff to sign the form. (ECF No. 1-1 at 9 ¶ 8-9.) Plaintiff further alleges that he was not allowed to choose an attorney to represent him in the transaction. (Id. at ¶ 13). If the facts as alleged by Plaintiff are true, it is hard to imagine how Defendant could have ascertained Plaintiff's preference for an attorney if Defendant essentially told Plaintiff what his preference was by providing him with an already completed form. If the facts as alleged are true, they would seem to support Plaintiff's allegation that he was deprived of a meaningful choice in selecting his attorney for this transaction.
(ECF No. 39 at 5-6.)

2. Quicken Loans

Quicken Loans opposes Plaintiff's Motion arguing that "[t]he Court's factual findings are supported by the record" and "Plaintiff offered no evidence to dispute the facts at summary judgment and still has not in []his motion." (ECF No. 146 at 3.) Quicken Loans further argues that Plaintiff has failed to cite to any legal support for his claim that "it is legally impossible for a borrower to not have a preference" for an attorney. (Id. at 5-8.) Additionally, Quicken Loans argues that Plaintiff has failed to cite to any legal support for his claims that (1) a written record of the borrower's choice is mandatory pursuant to both the SCAPS and the federal Truth-in-Lending Act, 15 U.S.C. §§ 1601-1667f, or that (2) the parole evidence rule only allows consideration of written evidence. (Id. at 8-10.) Finally, as to the exhibit that was attached to Plaintiff's Motion (see ECF No. 145-1), Quicken Loans asserts that "[t]he Court should reject Plaintiff's filing of the Department's amicus brief because it is in direct contravention of the Court's Order and is an improper attempt to refashion their argument and expand the record at the 59(e) stage." (ECF No. 146 at 10.) C. The Court's Review

The South Carolina Department of Consumer Affairs ("DCA") filed an Amicus Curiae Brief in the matter of Quicken Loans, Inc. v. Wilson, App. Case No. 2016-001214 (S.C. Ct. App.). In the brief, the DCA asked that the appellate court "uphold the Special Referee's ruling that Quicken violated the attorney preference statute." (ECF No. 145-1 at 19.)

Plaintiff does not reference either an intervening change in controlling law or new evidence previously unavailable. Based on a review of Plaintiff's filings (ECF Nos. 145, 147), the court can only conclude that Plaintiff is seeking to alter or amend the February Order on the basis that the court's decision was either a clear error of law or resulted in a manifest injustice to Plaintiff. Clear error occurs when the reviewing court "is left with the definite and firm conviction that a mistake has been committed." United States v. Harvey, 532 F.3d 326, 336 (4th Cir. 2008) (internal quotation marks omitted); see also United States v. Martinez-Melgar, 591 F.3d 733, 738 (4th Cir. 2010) ("[C]lear error occurs when a district court's factual findings are against the clear weight of the evidence considered as a whole.") (internal quotation marks omitted); Miller v. Mercy Hosp., Inc., 720 F.2d 356, 361 n.5 (4th Cir. 1983) (explaining that a district court's factual finding is clearly erroneous if "the finding is against the great preponderance of the evidence") (internal quotation marks omitted). Manifest injustice occurs where the court "has patently misunderstood a party, or has made a decision outside the adversarial issues presented to the Court by the parties, or has made an error not of reasoning but of apprehension . . . ." Campero USA Corp. v. ADS Foodservice, LLC, 916 F. Supp. 2d 1284, 1292-93 (S.D. Fla. 2012) (citations omitted).

Upon review of the instant Motion, the court observes that Plaintiff's arguments add very little new substantive argument to what he has already presented on the aforementioned issues. (See, e.g., ECF Nos. 82, 95 & 96.) A Rule 59(e) motion should not be used as an opportunity to rehash issues already ruled upon because a litigant is displeased with the result. See Hutchinson v. Staton, 994 F.2d 1076, 1082 (4th Cir. 1993) (stating that "mere disagreement does not support a Rule 59(e) motion"); see also Consulting Eng'rs, Inc. v. Geometric Software Solutions & Structure Works LLC, 2007 WL 2021901, at *2 (D.S.C. July 6, 2007) ("A party's mere disagreement with the court's ruling does not warrant a Rule 59(e) motion, and such motion should not be used to rehash arguments previously presented or to submit evidence which should have been previously submitted."). In the February Order (ECF No. 143), the court cited to appropriate substantive case law and provided specific reasoning to support its decision to find that Quicken Loans did ascertain Plaintiff's preference as to legal counsel in accordance with the SCAPS. Moreover, in contrast to its Order on Quicken Loans' Motion to Dismiss (ECF No. 39), the court did not have to rely solely on Plaintiff's allegations and was able to reference specific communications between the parties leading to the conclusion that there was no genuine issue as to any material fact and that Quicken Loans was entitled to judgment as a matter of law. The reference to specific communications is pertinent here.

In Boone, the South Carolina Supreme Court referenced borrower-lender communications when it observed that "the borrower speaks on the telephone with a licensed mortgage banker employed by Quicken Loans [][and] [e]ach borrower is informed that he or she has the right to select legal counsel to represent him or her in the transaction and asked whether he or she has a preference as to a specific attorney." Boone, 803 S.E. 2d at 709. In reaching its decision in this matter, the court focused on Plaintiff's aforementioned testimony in addition to the declaration and testimony of Jeremy Potter, Quicken Loans' Rule 30(b)(6) witness, who stated that the Quicken Loans' mortgage banker is required to get an answer from a prospective borrower to the following question in order to proceed through the loan application program: "Will the borrower select legal counsel to represent them in this transaction?" (ECF No. 141-5 at 9:3-10:9.) Both in the February Order and the Boone opinion, there is an emphasis placed on evidence regarding the communications between Quicken Loans and the borrower. In considering the special referee's order and the DCA's amicus brief from the Wilson case, neither document purports to consider evidence regarding the parties' communications to be pertinent to a determination of whether the lender ascertained the attorney preference of the borrower. In this regard, the court does not perceive that the South Carolina Supreme Court would require trial court's to determine whether a borrower's attorney preference was ascertained in a vacuum wherein relevant testimony by the borrow and lender's representative were disregarded. Cf. Roberts v. Sea-Land Servs., Inc., 566 U.S. 93, 101 (2012) ("Statutory language, however, "cannot be construed in a vacuum."). In this regard, the court is not persuaded that entry of the February Order resulted in the commission of either clear error of law or manifest injustice. Accordingly, the court must deny Plaintiff's Motion to Alter or Amend Judgment.

In its amicus brief, the DCA identified only the following evidence as worthy of consideration: (1) forms like Quicken Loans' AIPC; (2) "[a]n email from the borrower to the lender choosing the attorney or insurance agent"; (3) "[a]n email from another party such as the borrower's real estate agent;" and (4) "[c]ompany system notes entered by the lender's employee." (ECF No. 145-1 at 9.)

The court observes that Plaintiff's citation to the parole evidence rule to prohibit consideration of the communicative evidence is also neither persuasive nor supported by cited caselaw. --------

IV. CONCLUSION

For the reasons set forth above, the court hereby DENIES Plaintiff Travis Messex's Motion to Alter or Amend Judgment pursuant to Rules 52(b) and 59(e) of the Federal Rules of Civil Procedure. (ECF No. 145.)

IT IS SO ORDERED.

/s/

United States District Judge July 10, 2018
Columbia, South Carolina


Summaries of

Messex v. Quicken Loans, Inc.

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF SOUTH CAROLINA CHARLESTON DIVISION
Jul 10, 2018
Civil Action No. 2:15-cv-04773-JMC (D.S.C. Jul. 10, 2018)
Case details for

Messex v. Quicken Loans, Inc.

Case Details

Full title:Travis Messex, Plaintiff, v. Quicken Loans, Inc., Defendant.

Court:UNITED STATES DISTRICT COURT FOR THE DISTRICT OF SOUTH CAROLINA CHARLESTON DIVISION

Date published: Jul 10, 2018

Citations

Civil Action No. 2:15-cv-04773-JMC (D.S.C. Jul. 10, 2018)