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Lord v. Family Dollar

United States District Court Western District of North Carolina Charlotte Division
Feb 21, 2014
998 F. Supp. 2d 440 (W.D.N.C. 2014)

Summary

finding "particular weight" factor satisfied where the plaintiff "effectively controlled which candidates were presented for possible [d]istrict [m]anager approval"

Summary of this case from Smith v. AutoZone, Inc.

Opinion

Nos. 3:08MD1932–GCM, 3:08–cv–1939.

2014-02-21

In re FAMILY DOLLAR FLSA LITIGATION. Concerning Jackson v. Family Dollar Stores.

Gregory Lawing Jones, Greg Jones, P.A., Wilmington, NC, Joseph Allen Schreiber, Peter Mark Petro, Schreiber & Petro PC, Gregory O'Dell Wiggins, Robert F. Childs, Jr., Birmingham, AL, Kimberly C. Page, Phoenix, AZ, for Plaintiffs. Amy Schaeffer Ramsey, John Anthony Ybarra, Catherine Sarah Lindemann, Littler Mendelson PC, Chicago, IL, James Norman Boudreau, Greenberg Traurig, LLP, Philadelphia, PA, Jerry Howard Walters, Jr., Stephen D. Dellinger, Littler Mendelson, P.C., Charlotte, NC, William Allen, Littler Mendelson, P.C., Washington, DC, Margaret Parnell Hogan, Littler Mendelson, P.C., Denver, CO, Thomas M.L. Metzger, Littler Mendelson PC, Columbus, OH, for Defendants.



Gregory Lawing Jones, Greg Jones, P.A., Wilmington, NC, Joseph Allen Schreiber, Peter Mark Petro, Schreiber & Petro PC, Gregory O'Dell Wiggins, Robert F. Childs, Jr., Birmingham, AL, Kimberly C. Page, Phoenix, AZ, for Plaintiffs. Amy Schaeffer Ramsey, John Anthony Ybarra, Catherine Sarah Lindemann, Littler Mendelson PC, Chicago, IL, James Norman Boudreau, Greenberg Traurig, LLP, Philadelphia, PA, Jerry Howard Walters, Jr., Stephen D. Dellinger, Littler Mendelson, P.C., Charlotte, NC, William Allen, Littler Mendelson, P.C., Washington, DC, Margaret Parnell Hogan, Littler Mendelson, P.C., Denver, CO, Thomas M.L. Metzger, Littler Mendelson PC, Columbus, OH, for Defendants.

ORDER


GRAHAM C. MULLEN, District Judge.

THIS MATTER is before the Court on Defendant's Motion for Summary Judgment and Memorandum in Support (Doc. No. 911); Plaintiff's Response in Opposition (Doc. No. 927); and Defendant's Reply (Doc. No. 942). For the reasons set forth below, the motion is GRANTED.

FACTS

To the extent Plaintiff makes any factual assertions based on the decision in Morgan v. Family Dollar Stores, Inc., the court will disregard such assertions. The court will also disregard exhibits based on the Morgan case. In Grace v. Family Dollar Stores, Inc., the Fourth Circuit Court of Appeals rejected Ms. Grace's argument that the facts in Morgan and in her case were identical; similarly, this Court finds no basis to support the assumption that the facts between Plaintiff's case and the Morgan case are the same. See Grace v. Family Dollar Stores, Inc., 637 F.3d 508 (4th Cir.2011) (finding that potential variations between store size, store inventory, and the individual responsibilities of managers, as well as differences in managers' performance of exempt and nonexempt duties and the supervisory activity of district managers, precluded Plaintiff's argument that the facts in Morgan and in her case were identical).

Plaintiff, Susan Lord, began working for Family Dollar in 1999 in Gary, Pennsylvania. (Doc. No. 911, Lord Dep. at 24–25.) In January 2006, Lord moved to Tucson, Arizona and began working as Assistant Store Manager at Store 6246. ( Id.) Lord was transferred to Store 5982 in September 2006 at the request of then Store Manager, Terri Jackson, and was promoted to Store Manager of Store 5982 on February 4, 2007. ( Id. at 29–30; DeBrocq Decl. at ¶ 4.) Lord was Store Manager of the Tucson, Arizona store until the end of her employment at Family Dollar on May 12, 2008 and at all times during the relevant time period for her claims. (Doc. No. 911, Lord Dep. at 99; DeBrocq Decl. ¶ 4.)

The Court notes that Plaintiff's declaration was prepared after Plaintiff's deposition and on many occasions directly contradicts her sworn testimony. Plaintiff cannot create a dispute about a fact contained in deposition testimony by referring to a subsequent affidavit of the deponent contradicting the deponent's prior testimony, for “it is well established that a genuine issue of fact is not created where the only issue of fact is to determine which of the two conflicting versions of a party's testimony is correct.” Erwin v. United States, 591 F.3d 313, 325 n. 7 (4th Cir.2010) (internal quotation marks and alterations omitted) (quoting Halperin v. Abacus Tec. Corp., 128 F.3d 191, 198 (4th Cir.1997); see also Waste Mgmt. Holdings, Inc. v. Gilmore, 252 F.3d 316, 341 (4th Cir.2001); Rohrbough v. Wyeth Labs., 916 F.2d 970, 975–76 (4th Cir.1990); Barwick v. Celotex Corp., 736 F.2d 946, 960 (4th Cir.1984)). To the extent that Plaintiff's deposition testimony and later affidavit are inconsistent, the Court will disregard the affidavit and rely on the testimony she gave in her deposition, where she was examined at length about her responsibilities as a manager of a Family Dollar store. See Grace, 637 F.3d at 513.

Lord filed her opt-in consent form on September 30, 2008. This results in a potential statute of limitations period dating back to September 30, 2005 or three years prior to her opt-in date. Accordingly, the time period from February 4, 2007 through the end of her employment on September 30, 2008, represents the longest possible relevant time period for Lord's claims in this action.

Family Dollar paid Lord a weekly salary of $704 from February 4, 2007 until September 29, 2007, and $731 per week from September 30, 2007 until the end of her employment on September 30, 2008. (DeBrocq Decl. ¶ 4; Lord Dep. at 34, 36.) Lord also earned a bonus of $421.78 during the relevant time period for her claims. ( Id. at ¶ 5.) Nonexempt employees were not eligible for these bonuses, which were tied to the store's performance as measured at inventory time. ( Id.) Lord worked an average of 64 hours per week as Store Manager and received an average hourly wage between $11.00 and $11.42 during the relevant time period for her claims. ( Id. at ¶ 6.)

The record shows that of the seventeen nonexempt employees who worked at Lord's stores during the relevant time period, fifteen made $10 per hour or less. ( Id. at ¶ 9.) Even using the highest hourly wages earned by employees whose wages changed over time, the hourly employees who worked in Lord's store earned an average of $8.18 per hour during the relevant time period. ( Id.) Family Dollar's records reflect that Lord managed at least 80 employee hours 85% of the time during the relevant time period. ( Id. at ¶ 8.)

Lord contends that she devoted 90–95% of her time to performing nonexempt work, but also admits that she was responsible for running the store. (Lord Dep. at 190–94.) When Lord was absent from the store, she provided instructions and a to-do list to her Assistant Store Manager, to make sure no tasks were overlooked. ( Id. at 130–31.) Lord also had the authority and ability to direct other employees to perform this nonexempt work. ( Id. at 192–94.)

Lord was responsible for many tasks and duties as part of her job. Specifically, Lord was responsible for: interviewing and screening employees and providing hiring recommendations regarding the hiring of nonexempt employees and Assistant Store Managers; evaluating her employees and recommending promotions; completing the hiring paperwork; training employees; ensuring that Family Dollar procedures were being followed; scheduling employees; handling vacation requests and occasions when employees failed to show up for work; supervising and directing employees' work; maintaining financial and sales paperwork and handling the bank deposits; handling customer and employee complaints and conflicts; counseling and disciplining employees when necessary; planning and apportioning work among her employees; maintaining the security of the store and guarding against theft; ensuring that the store stayed within the allocated payroll budget; and monitoring legal compliance measures with respect to hiring. (Lord Dep. at 10–12, 38–40, 42–43, 46–52, 54–55, 57–90, 92–97, 102–05, 107–11, 119–20, 125–27, 130–40, 142–43, 147–48, 151–52, 156–57, 159, 160–62, 166–68, 188–89, 193–94.)

Though Lord utilized a team concept in running her store, she was “in charge” and served as the head of the team she built at her store. ( Id. at 192–93.) For example, Lord monitored the security of her store and would “patrol” the aisles, looking for shoplifters. ( Id. at 160.) Lord testified that she addressed customer issues while performing nonexempt work, instead of leaving it to her employees, because she felt she was the best person in her store to handle customer complaints. ( Id. at 50–51, 166–68.) Lord was integral to the application and hiring process as she selected stronger applicants for interviews, interviewed applicants, and made recommendations to her District Manager as to who should be interviewed. ( Id. at 92–97, 102–05, 107–11, 119–20, 125–27, 133–35, 188–89.) In the beginning of Lord's tenure as Store Manager, Lord interviewed and hired a variety of employees for her store. ( Id. at 92–93, 96, 102–03, 111.) It was not until there was a high amount of employee turnover when Lord's District Manager started taking part in the process with Lord. ( Id. at 134–35.)

Similarly, Lord used her judgment in providing recommendations regarding the promotion to the position of Assistant Store Manager. ( Id. at 136.) Based on her knowledge of Bobbi Markham's performance, Lord recommended Markham for the position of Assistant Store Manager, and her District Manager followed this recommendation. ( Id.) Lord also handled employee discipline, and gave employees a verbal warning whenever she thought it was necessary. ( Id. at 46.) Lord was the only one in the store on a daily basis with the authority to discipline employees, and if a discipline issue arose when Lord was not in the store, the Assistant Manager would have to call the District Manager or Regional Vice President for help. ( Id. at 53–55.) In one instance Lord issued a Performance Improvement Plan to one of her employees after the employee failed to bring an issue she was having with a customer to Lord's attention; Lord wrote up this employee for insubordination and threatened to fire her if the employee failed to bring such issues to Lord's attention in the future. ( Id. at 47–52.)

As Store Manager, Lord reported to a District Manager. During the relevant time period Lord's District Manager was Carrie Pollard. (DeBrocq Decl. ¶ 7). Pollard visited Lord's store about once a month, though for a few months she visited once a week and at one point she did not visit for two and a half months. (Lord Dep. at 98–99, 115.) When Pollard did visit Lord's store, she stayed anywhere from ten minutes to an hour and a half. ( Id. at 113.) Family Dollar's records indicate that during the relevant time period, Lord's District Manager oversaw 16 stores throughout Arizona, spanning a territory of approximately 43 miles from north to south and 21 miles from east to west. (DeBrocq Decl. ¶ 7.)

STANDARD OF REVIEW

Summary judgment is proper if “the movant shows that there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed.R.Civ.P. 56(a); see also Celotex Corp. v. Catrett, 477 U.S. 317, 322–23, 106 S.Ct. 2548, 91 L.Ed.2d 265 (1986). The moving party always bears the initial burden of “informing the district court of the basis for its motion,” and identifying the matter “it believes demonstrate[s] the absence of a genuine issue of material fact.” Celotex, 477 U.S. at 323, 106 S.Ct. 2548. Once the movant has met the initial burden, “the non-moving party ‘may not rest upon mere allegation or denials of his pleading, but must set forth specific facts showing that there is a genuine issue for trial.’ ” Hughes v. Bedsole, 48 F.3d 1376, 1381 (4th Cir.1995) (quoting Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 256, 106 S.Ct. 2505, 91 L.Ed.2d 202 (1986)). This is particularly important where the nonmoving party bears the burden of proof. Hughes, 48 F.3d at 1381. A genuine issue for trial exists “if the evidence is such that a reasonable jury could return a verdict for the non-moving party.” Anderson, 477 U.S. at 248, 106 S.Ct. 2505. If the evidence is merely colorable, or is not significantly probative, summary judgment may be granted. Id. at 249–50, 106 S.Ct. 2505. The judge's inquiry, therefore, unavoidably asks whether reasonable jurors could find by a preponderance of the evidence that the plaintiff is entitled to a verdict.

“Only disputes over facts that might affect the outcome of the suit under the governing law will properly preclude the entry of summary judgment.” Id. at 248, 106 S.Ct. 2505. “The determination of whether an employee falls within the scope of a FLSA exemption is ultimately a legal question,” Walton v. Greenbrier Ford, Inc., 370 F.3d 446, 450 (4th Cir.2004), and the Fourth Circuit has repeatedly affirmed the grant of summary judgment where the facts demonstrate that an employee is exempt. See, e.g., Grace v. Family Dollar Stores, Inc., 637 F.3d 508 (4th Cir.2011) (affirming grant of summary judgment and holding that Family Dollar Store Manager was exempt executive); Darveau v. Detecon, Inc., 515 F.3d 334 (4th Cir.2008); Jones v. Virginia Oil Co., Inc., 69 Fed.Appx. 633 (4th Cir.2003); Smith v. First Union National Bank, 202 F.3d 234 (4th Cir.2000).

DISCUSSION

The Fair Labor Standards Act (“FLSA”) requires that an employee receive overtime pay if he or she works more than forty hours a week. 29 U.S.C. § 207(a)(1). The FLSA, however, exempts from this requirement “any employee employed in a bona fide executive ... capacity.” 29 U.S.C. § 213(a)(1). The Department of Labor (“DOL”) has promulgated regulations which further describe and interpret the scope of this exemption.

The current regulations provide that an employee qualifies as an executive if: (1) she is compensated on a salary basis at a rate of at least $455 per week; (2) her primary duty is management of the enterprise; (3) she customarily and regularly directs the work of two or more other employees; and (4) she has the authority to hire or fire other employees or whose suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees are given particular weight. 29 C.F.R. § 541.100(a) (2004).

Plaintiff incorrectly contends that “frequency of discretion” is an independent “primary duty factor.” See (Doc. No. 927, Pl.'s Resp. at 5, 13, 18, 19, 20.)

Lord concedes in her Response that she is not challenging the first or third tests, thus the only tests at issue are (1) whether Lord's primary duty is management of the enterprise and (2) whether she has the authority to hire or fire other employees or whose suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees are given particular weight. The DOL has also promulgated additional regulations which further describe and define these tests; these additional regulations are discussed below. In light of these regulations, Lord qualifies as an exempt executive.

1. Family Dollar Satisfies the Primary Duty Test

The regulations provide guidance as to how an employee's primary duty may be determined. The regulations instruct that the determination should be “based on all the facts in a particular case.” 29 C.F.R. § 541.700(a). The regulations set forth, but are not limited to, four factors to consider in this analysis: (1) the amount of time spent in the performance of managerial duties; (2) the relative importance of the managerial duties as compared with other types of duties; (3) the relative freedom from supervision; and (4) the relationship between the manager's salary and the wages paid to other employees for the kind of nonexempt work performed by the supervisor. ( Id.)

Upon consideration of the factors identified for determining whether Lord's primary duty was management, the Court concludes that the factors are readily satisfied.

a. The Amount of Time Spent in Performance of Managerial Duties

The regulations provide a list of “management” activities, which include, but are not limited to:

Interviewing, selecting, and training of employees; setting and adjusting their rates of pay and hours of work; directing their work, maintaining their production or sales records for use in supervision or control; appraising their productivity and efficiency for the purpose of recommending promotions or other changes in their status; handling their complaints and grievances and disciplining them when necessary; planning the work; determining the type of materials, supplies, machinery or tools to be used or merchandise to be bought, stocked, and sold; controlling the flow and distribution of materials or merchandise and supplies; providing for the safety of the [employees] and the property; planning and controlling the budget; and monitoring or implementing legal compliance measures.
29 C.F.R. § 541.102.

An employee need not perform all management duties listed in the regulations, or evenly regularly perform such duties, in order to be considered an exempt executive. See Aguirre v. SBC Communs., Inc., 2007 WL 2900577, *19–20, 2007 U.S. Dist. Lexis 72666, *62–63 (S.D.Tex. Sept. 30, 2007) (finding that “ ‘plaintiffs' ‘primary duty’ for purposes of the executive exemption was ‘management,’ despite the fact that the plaintiffs did not perform other ‘managerial’ duties listed in Section 541.102.”).

Lord explicitly testified that she performed almost every one of these management activities as a Family Dollar Store Manager. For example, Lord interviewed and hired hourly associates and completed new hire paperwork (Lord Dep. at 92–97, 102–05, 107–11, 119–20, 125–27, 133–35, 188–89.); provided recommendations regarding the hiring of Assistant Store Managers ( Id. at 136.); evaluated the work of her employees (including her Assistant Store Manager), and recommended promotions ( Id. at 10–12, 57–59, 136.) assigned employees to a schedule and set their individual hours of work, including having to adjust the schedule if employees needed or requested time off ( Id. at 137–40.); and directed and supervised her employees' work and, where she deemed appropriate, delegated tasks and used written to-do lists for associates to ensure that certain tasks were completed. ( Id. at 38–40, 86, 89–90, 130–33, 151–52, 156–57, 167–68, 193–94.) In addition, Lord maintained and was responsible for certain sales and financial records, as well as bank deposits ( Id. at 153–59, 185–87.), and disciplined employees when necessary by providing verbal counseling and, in one instance, recommended that an employee be terminated. ( Id. at 46–52, 54–55, 77–82, 147.) Furthermore, Lord was responsible for the safety and security of the store ( Id. at 39–40, 161–62, 166.) and controlling and staying within the allocated payroll budget, including a weekly review of her employees' time records. ( Id. at 92–92, 142–43.)

The fact that the Assistant Managers can perform the same tasks as Lord does not render her tasks and duties any less managerial. Courts have consistently held that the fact that a non-exempt employee may sometimes perform exempt duties does not make these duties any less exempt/managerial. See Baldwin v. Trailer Inns., Inc., 266 F.3d 1104, 1115 (9th Cir.2001) (“[t]hat the [non-exempt] assistant managers may have performed some managerial tasks does not render the tasks non-exempt.”).

Lord cannot overcome the exemption by claiming that she spent the majority of her time her time performing non-managerial duties. The regulations state that an employee who spends spends more than fifty percent of his or her time performing managerial work will typically typically satisfy the primary duty requirement. 29 C.F.R. § 541.700(b). The regulations, however, also emphasize that “time alone ... is not the sole test” and that exempt executives are not required to spend more than fifty percent of their time performing exempt work if other factors support the conclusion that management is their primary duty. Id. In Grace, the Fourth Circuit explained that “[t]here is no per se rule that once the amount of time spent on manual labor approaches a certain percentage, satisfaction of this factor is precluded as a matter of law.” 637 F.3d 508, 515 (4th Cir.2011).

The Court disagrees with Lord's contention that failure to meet the 50 percent threshold means that an employee fails to satisfy the primary duty requirement. The Fourth Circuit clarified the application of the 50 percent “rule of thumb” by stating that, “[i]t is clear from this language that primary duty is meant to be assessed by the totality of the circumstances.” Counts v. S.C. Elec. & Gas Co., 317 F.3d 453, 456 (4th Cir.2003). Lord's reliance on Clark v. J.M. Benson Co., Inc., 789 F.2d 282 (4th Cir.1986) is misplaced because the court held that it would apply the 50 percent rule to that specific case. Additionally, Lord's reliance on Shockley v. City of Newport News, 997 F.2d 18 (4th Cir.1993) is also misplaced because that case involved police officers, not retail store managers, who were not paid on a salary basis—something that is not at issue here.

The regulations also specifically address the concept of concurrent duties. 29 C.F.R. § 541.106. Concurrent performance, or multi-tasking, of exempt and nonexempt work is explicitly recognized as a managerial duty by the DOL's regulations. Id.; see also29 U.S.C. § 213(a)(1). “It is misleading simply to add up the time that [Plaintiff] spent unloading trucks, stocking inventory, running cash registers, or sweeping floors and conclude thereby that she was merely a clerk and not a manager.” Grace, 637 F.3d at 516.

The FLSA recognizes the nature of retail business and states that “an employee of a retail or service establishment shall not be excluded from the definition of an employee employed in a bona fide executive or administrative capacity because of the number of hours in his work week which he devotes to activities not directly or closely related to the performance of executive or administrative activities.” 29 U.S.C. § 213(a)(1).

Lord was ultimately responsible for the performance of the store and remained the highest ranking employee in the store, even while performing nonexempt work. (Lord Dep. at 185, 192–93; DeBrocq Decl. ¶ 4.) Thus, Lord “remain[ed] responsible for the success or failure of the business operations under [her] management while performing the nonexempt work.” 29 C.F.R. § 541.106. In other words, Lord performed her nonexempt tasks in the context of her overall responsibility to ensure the store was profitable. See Grace, 637 F.3d at 516.

In Grace, the Fourth Circuit found the plaintiff “was performing management duties whenever she was in the store, even though she also devoted most of her time [99%] to doing the mundane physical activities necessary for its successful operation.” 637 F.3d at 517. Similar to the plaintiff in Grace, even though Lord contends that she devoted 90–95% of her time to performing nonexempt work, she was also the person responsible for running the store and performed her nonexempt tasks concurrently with her exempt managerial work. (Lord Dep. at 192–94.) For example, Lord monitored the security of the store and would “patrol” the aisles, looking for shoplifters. ( Id. at 160.) Lord also addressed customer issues while performing nonexempt work, instead of leaving it to her employees, because she felt she was the best person in her store to handle customer complaints. ( Id. at 50–51, 166–68.) Moreover, as contemplated by 29 C.F.R. § 541.700(c), Lord had the discretion and flexibility to choose what tasks to perform herself and what tasks to delegate to other employees. ( Id. at 131–33.) Thus, Lord had a choice of which duties to perform, in contrast to a nonexempt employee who would simply perform the task to which he or she was assigned. ( Id.) Lord also had the authority and the ability to direct other employees to perform this nonexempt work. ( Id. at 60, 128–29, 137, 207–08)

While Lord argues that management was not her primary duty because she spent the majority of her time engaged in manual labor, the regulations and the Court in Grace clarify that performance of these duties, in conjunction with overall supervision and management of the store, is not contrary to the application of the exemption. Thus, Lord's own testimony regarding her duties and tasks reflect that they were undeniably managerial in nature and easily meet the requirements of the executive exemption. See Grace, 637 F.3d at 508.

b. The Relative Importance of the Managerial Duties as Compared with Other Types of Duties

Lord's managerial duties were more important than the other duties she performed because they were critical to the operation of the store. In Grace, the plaintiff's managerial tasks, which included filling out paperwork, addressing customer complaints, working with employees on their schedules, and collecting cash, were critical to the operation of the store, as there was “ no one else at the site to direct these actions.Grace, 637 F.3d at 517 (emphasis in original). Similarly, Lord's managerial tasks, which included interviewing and employee screening (Lord Dep. at 92–97, 102–05, 107–11, 119–20, 125–27, 133–35, 188–89.), training ( Id. at 38–39, 42–43, 65–66, 81–85, 160–61.), store security ( Id. at 39–40, 161–62, 166.), bank deposits and financial and sales paperwork ( Id. at 153–59, 185–87.), scheduling ( Id. at 137–40.), and the overall supervision and direction of her employees, were critical to the operation of the store. ( Id. at 38–40, 86, 89–90, 130–33, 151–52, 156–57, 167–68, 193–94.)

While Lord argues that she was under the direct supervision of her District Manager, she nonetheless stated that her District Manager visited her store about once a month, though for a few months she visited once a week and at one point she did not visit for two and a half months. (Lord Dep. at 98–99, 115.) When the District Manager did visit Lord's store, she stayed anywhere from ten minutes to an hour and a half. ( Id. at 113.) Therefore, because she was the only person running the store, the store could not have operated successfully without Lord's handling of these managerial tasks.

c. Relative Freedom from Supervision

Relative freedom from supervision does not demand complete freedom from supervision. In Grace, the plaintiff's supervising District Manager typically visited the store once every two to three weeks. Grace, 637 F.3d at 517. The court also noted, apart from his supervision, which was not uncharacteristic for any retail operation, the district manager was not a “micro-manager who constantly was looking over [the manager's] shoulder.” Id. The supervision of seventeen stores would hardly permit [the District Manager] to micro-manage all of them. Id.; see also Thomas v. Speedway SuperAmerica LLC, 506 F.3d 496, 504–509 (6th Cir.2007) (court found it significant that plaintiff's District Manager was responsible for ten to twelve stores, as opposed to situations where a higher level manager was responsible for only a few stores).

Lord was relatively free from supervision during the relevant time period. Lord testified that her District Manager visited her store about once a month, though for a few months she visited once a week and at one point she did not visit for two and a half months. (Lord Dep. at 98–99, 115.) When the District Manager did visit Lord's store, she stayed anywhere from ten minutes to an hour and a half. ( Id. at 113.) Moreover, Family Dollar's records indicate that during the relevant time period, Lord's District Manager oversaw sixteen stores, including Lord's store, spanning a territory of approximately 43 miles from north to south and 21 miles from east to west. (DeBrocq Decl. ¶ 7.) Though Lord was in contact with her District Managers through regular conference calls, this does not equate to exacting supervision. In Grace, the Fourth Circuit held that the plaintiff was relatively free from direct supervision, despite her being in contact with her District Manager by telephone and email, and being subject to company policies, procedures, and budgetary requirements, as this type of supervision “was not uncharacteristic for any retail operation.” 637 F.3d at 517. The infrequency of the District Manager's visits and the large number of stores she was responsible for supervising does not allow her to micro-manage each individual store. See Grace, 637 F.3d at 517; Thomas, 506 F.3d at 508.

d. Relationship Between Salary and Wages Paid to Other Employees for the Kind of Nonexempt Work Performed by the Supervisor

To determine the relationship between a managerial salary and wages paid to nonmanagerial employees, the Fourth Circuit considered, first, whether the manager earned more, in absolute terms, than nonmanagerial employees and, second, whether the manager was a “profit center.” Grace, 637 F.3d at 517. This second consideration asks whether the manager had the ability to influence the amount of her compensation. Id.

As to the first consideration, Lord earned significantly higher amounts on an hourly basis than nonexempt workers. The record shows that of the seventeen nonexempt employees who worked at Lord's stores during the relevant time period, fifteen made $10 per hour or less. (DeBrocq Decl. ¶ 9.) Even using the highest hourly wage for those employees whose wages changed over time, nonexempt employees received an average hourly wage of only $8.18 per hour. ( Id.) In comparison, Family Dollar's records indicate that Lord worked an average of 64 hours per week during the relevant time period. ( Id.) Even setting aside her bonus payment, Lord earned compensation, which when computed on an hourly basis, averaged between $11.00 and $11.42 per hour during the relevant time period. ( Id. at ¶ 6.) A review of these calculations reveals a significant difference in wages between Lord and her nonexempt employees.

As to the second consideration, Lord was a “profit center,” her bonuses depended on her store's profitability and were directly tied to her performance in terms of sales, shrink, and inventory results. (Lord Dep. at 79, 91–92, 142–43, 156.); See Grace, 637 F.3d at 517. Lord earned a bonus of $421 during the relevant time period; a bonus for which nonexempt store employees were not eligible. (DeBrocq Decl. ¶ 5.) Therefore, since Lord had the ability to directly influence her own compensation, this factor is satisfied.

e. Frequency With Which the Employee Exercises Discretionary Power

While this factor is no longer an explicit factor in the “primary duty” analysis under the current regulations, the fact that Lord exercised discretion virtually every day and all day long in her capacity as store manager supports that her primary duty was management. Lord decided how to assign and apportion work among herself and her employees (Lord Dep. at 38–40, 86, 89–90, 130–33, 151–52, 156–57, 167–68, 193–94.), how to adjust the schedule ( Id. at 137–40.), how to interview candidates ( Id. at 92–97, 102–05, 107–11, 119–20, 125–27, 133–35, 188–89.), and how to make sure the store ran safely ( Id. at 39–40, 161–62, 166.); while at the same time satisfying customers. All of these tasks involved “discretionary acts inherent in being responsible for the successful operation of a retail store.” Grace, 637 F.3d at 517. Moreover, the fact that Family Dollar maintains certain policies and procedures for the sake of consistency does not mean that Lord failed to exercise discretion in enforcing these policies and procedures.

See Murray v. Stuckey's, Inc., 50 F.3d 564, 570 (8th Cir.1995) (standardized procedures and policies may circumscribe but do not eliminate discretion of on-site store manager); Thomas v. Speedway SuperAmerica LLC, 506 F.3d 496, 507 (6th Cir.2007) (manager still exercised discretion on a daily basis even though store had standardized operating procedures); Grace v. Family Dollar Stores, Inc., 637 F.3d 508 (4th Cir.2011) (manager still exercised discretion even though she was subject to company policies and the company template for a store in the Family Dollar chain).

2. Authority to hire or fire other employees or whose suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees are given particular weight

Finally, the additional prong of the executive exemption test contained in the current regulations states that an exempt employee has authority to hire or fire other employees or his recommendations as to the hiring, firing, advancement, promotion, or any other change of status of other employees are given particular weight. 29 C.F.R. § 541.100(a)(4). The DOL provides guidance with respect to whether an employee's recommendations satisfy this standard. Specifically, the “factors to be considered include, but are not limited to, whether it is part of the employee's job duties to make such suggestions and recommendations; the frequency with which such suggestions and recommendations are made or requested; and the frequency with which the employee's suggestions and recommendations are relied upon.” 29 C.F.R. § 541.105. Importantly, the employee's recommendations “may still be deemed to have ‘particular weight’ even if a higher level manager's recommendation has more importance and even if the employee does not have the authority to make the ultimate decision as to the employee's change in status.” Id.

Lord's deposition testimony establishes that she meets the additional prong of the executive exemption test contained in the current regulations, namely that her suggestions and recommendations as to the hiring and change of status of other employees were given particular weight. Lord was actively involved in the interviewing and employee screening process, and independently hired a variety of employees during her year-long tenure as Store Manager. (Lord Dep. at 92–93, 96, 102–03, 111, 120, 125, 134.) Lord testified that she hired one candidate, even though she had no experience, because of a “gut instinct” that she would be a good employee. ( Id. at 105.) For a portion of her tenure as Store Manager, Lord had the ultimate decision-making authority with respect to hiring in her store. ( Id.) After a high amount of employee turnover required her District Manager to be more involved, Lord still provided recommendations to her District Manager and therefore effectively controlled which candidates were presented for possible District Manager approval. Courts have recognized that a manager plays an important role in the hiring process when she has the ability to veto a potential hire by not presenting the applicant to her supervisor. See Pollard v. GPM Invs., LLC, No. 3:10–cv–115, 2011 WL 864329 at *10, 2011 U.S. Dist. LEXIS 24199 at *27 (E.D.Va. Mar. 10, 2011) (holding that managers “had sufficient input in the hiring, firing, and promotions to justify their exemptions” where the managers screened applicants and determined whether they would continue in their application process).

Similarly, Lord's District Manager also closely followed her recommendations with respect to the promotion of Bobbi Markham. (Lord Dep. at 136.) Lord testified that she recommended that Markham be promoted to Assistant Store Manager; her District Manager followed this recommendation. ( Id.)

Therefore, while Lord may not have had the ultimate decision making authority with respect to hiring for her entire tenure, it is undisputable that she controlled the screening process and at least some of her recommendations as to hiring, promotion and termination were closely followed, thereby satisfying the particular weight requirement.

CONCLUSION

Looking at the facts in the light most favorable to the non-moving party, the Court finds that Family Dollar has satisfied the DOL regulations qualifying Susan Lord as an exempt executive under the FLSA. No reasonable jury could find otherwise. Therefore, Family Dollar is entitled to judgment as a matter of law.

ORDER

IT IS ORDERED that

(1) Defendant's Motion for Summary Judgment (Doc. No. 911) is GRANTED and Plaintiff Susan Lord is dismissed;

(2) The Court finds that there is no just reason to delay a finding of final judgment for Family Dollar with regard to Plaintiff Susan Lord's claim against Family Dollar;

(3) The Clerk is directed to enter final judgment, pursuant to Rule 54(b), for Family Dollar with regard to Plaintiff Susan Lord.


Summaries of

Lord v. Family Dollar

United States District Court Western District of North Carolina Charlotte Division
Feb 21, 2014
998 F. Supp. 2d 440 (W.D.N.C. 2014)

finding "particular weight" factor satisfied where the plaintiff "effectively controlled which candidates were presented for possible [d]istrict [m]anager approval"

Summary of this case from Smith v. AutoZone, Inc.
Case details for

Lord v. Family Dollar

Case Details

Full title:Susan Lord, Plaintiff(s), v. Family Dollar, Defendant(s).

Court:United States District Court Western District of North Carolina Charlotte Division

Date published: Feb 21, 2014

Citations

998 F. Supp. 2d 440 (W.D.N.C. 2014)

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