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Lennartson v. Papa Murphy's Holdings, Inc.

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT TACOMA
Jan 5, 2016
CASE NO. C15-5307 RBL (W.D. Wash. Jan. 5, 2016)

Opinion

CASE NO. C15-5307 RBL

01-05-2016

JOHN LENNARTSON, on behalf of himself and all others similarly situated, Plaintiff, v. PAPA MURPHY'S HOLDINGS, INC.,; and PAPA MURPHY'S INTERNATIONAL LLC, Defendants.


ORDER DENYING SUMMARY JUDGMENT AND STAYING THE CASE DKT. #19

THIS MATTER comes before the Court on Defendants Papa Murphy's Motion for Summary Judgment. [Dkt. #19, 23 praecipe]. Plaintiff Lennartson claims Papa Murphy's text messaged him and his putative class members without adequate prior express consent in violation of the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227. Papa Murphy's argues that it obtained proper prior consent, and the FCC's 2012 interpretation of the TCPA is unconstitutional. It alternatively asks for a stay of these proceedings until the Supreme Court decides in Spokeo, Inc. v. Robbins, ___ U.S. ___, 135 S. Ct. 1892 (2015), whether Congress may confer Article III standing upon plaintiffs who suffer no concrete harm by authorizing private rights of action for bare violations of a federal statute.

In 2011, Papa Murphy's started texting those who had signed-up on its website to receive promotional messages and those who had texted numbers appearing in its advertisements. Its website informed consumers that they would receive four text messages per month and that message and data rates might apply. Lennartson registered through Papa Murphy's website in March 2012 to receive promotional text messages. [Dkt. #21, Brawley Dec.].

Papa Murphy's texted him at least eleven times. [Dkt. #2, Exhibit A, Text Message Screenshots]. He did not reply "stop" to any of these messages. On June 15, 2015, Papa Murphy's stopped texting those who had opted to receive messages before October 16, 2013.

Under the TCPA, it is unlawful for any person to use an automatic telephone dialing system to call or text another's cell phone except for emergency purposes or unless prior express consent has been given. See 47 U.S.C. § 227(b)(1)(A)(iii); see also Satterfield v. Simon & Schuster, Inc., 569 F.3d 946, 954 (9th Cir.) (holding that the FCC's interpretation that a text message is a "call" within the TCPA is reasonable). The FCC ruled in 1992 that absent instructions to the contrary, persons who knowingly released their phone numbers consented to be autodialed. See In re Rules & Regs. Implementing the TCPA of 1991, 7 FCC Rcd. 8752, 8769 (Oct. 16, 1992).

An "automatic telephone dialing system" is equipment with the capacity to store or produce telephone numbers using a random or sequential number generator and to dial such numbers. See 47 U.S.C. § 227(a)(1).

The FCC revised this ruling in February 2012, concluding that the required prior express consent must be in writing. See In re Rules & Regs. Implementing the TCPA of 1991, 27 FCC Rcd. 1830, 1838, (Feb. 15, 2012) (hereinafter 2012 Order). It defines "prior express written consent" as a written agreement authorizing delivery of advertisements or telemarketing messages by an autodialer to the signatory's telephone number. See id. at 1863. It requires the written agreement to include a clear and conspicuous disclosure: entering into the agreement is not a condition of purchase, an electronic signature is enforceable, and by executing the agreement, the signatory authorizes the seller to deliver telemarketing text messages using an autodialer. See id. at 1844, 1863. The FCC granted those who had obtained consent under the 1992 Order until October 16, 2013 to comply with these new prior written consent requirements. See id. at 1857; see also In re Rules & Regs. Implementing the TCPA of 1991, 30 FCC Rcd. 7961, 8015 (July 10, 2015) (hereinafter 2015 Order).

In July 2015, the FCC answered petitions by the Coalition of Mobile Engagement Providers and Direct Marketing Association to clarify its 2012 Order. See 2015 Order, 30 FCC Rcd. at 8012. Petitioners asked whether written consent obtained in congruence with the 1992 Order satisfied the 2012 Order. See id. The FCC reiterated such consent was not compliant merely because it was in writing. See id. at 8014. To be sufficient, the consent had to meet the definitional requirements of "prior express written consent" that the FCC's 2012 Order had outlined and had given telemarketers nearly two years to meet. Compare 2012 Order, 27 FCC Rcd. at 1844, 1863, with 2015 Order, 30 FCC Rcd. at 8013-14.

The FCC acknowledged, however, that petitioners could have reasonably interpreted its 2012 Order to suggest that consent previously given in writing would remain valid even if it did not satisfy the additional requirements of "prior express written consent" outlined by that Order. See id. For this reason, the FCC granted petitioners a waiver, effective retroactively and 89 days from the Declaratory Ruling, giving them additional time to make the disclosures necessary to obtain proper consent (as defined by the 2012 Order). See id. at 8014-15.

At issue is whether Papa Murphy's made sufficient disclosures to Lennartson such that it obtained proper consent to text him with an autodialer system and whether this case should be stayed pending resolution of Spokeo, Inc. v. Robbins.

I. DISCUSSION

A. Summary Judgment Standard.

Summary judgment is proper "if the pleadings, the discovery and disclosure materials on file, and any affidavits show that there is no genuine issue as to any material fact and that the movant is entitled to judgment as a matter of law." Fed. R. Civ. P. 56(a). In determining whether an issue of fact exists, the Court must view all evidence in the light most favorable to the nonmoving party and draw all reasonable inferences in that party's favor. See Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 248-50, 106 S. Ct. 2505 (1986); see also Bagdadi v. Nazar, 84 F.3d 1194, 1197 (9th Cir. 1996). A genuine issue of material fact exists where there is sufficient evidence for a reasonable factfinder to find for the nonmoving party. See Anderson, 477 U.S. at 248. The inquiry is "whether the evidence presents a sufficient disagreement to require submission to a jury or whether it is so one-sided that one party must prevail as a matter of law." Id. at 251-52. The moving party bears the initial burden of showing no evidence exists that supports an element essential to the nonmovant's claim. See Celotex Corp. v. Catrett, 477 U.S. 317, 322, 106 S. Ct. 2548 (1986). Once the movant has met this burden, the nonmoving party then must show the existence of a genuine issue for trial. See Anderson, 477 U.S. at 250. If the nonmoving party fails to establish the existence of a genuine issue of material fact, "the moving party is entitled to judgment as a matter of law." Celotex, 477 U.S. at 323-24. B. Papa Murphy's Failed to Obtain Adequate Written Consent, and the 2015 Order Applies Retroactively.

Papa Murphy's argues that it should not be penalized for its noncompliance with the 2012 Order because (1) under its interpretation of that rule, the prior express consent it had obtained under the 1992 Order remained valid because it was in writing, and the FCC concedes that its 2012 Order could have reasonably been interpreted that way; and (2) the 2015 Order represents an agency adjudicatory restatement that this Court cannot apply retroactively under Montgomery Ward, 691 F.2d 1322, 1333 (9th Cir. 1982), because its consent requirements caused a significant change in the law.

Lennartson argues that (1) the 2012 Order did not grandfather existing written consents that did not meet the definitional requirements of "prior express written consent"—that did not include a disclosure that an autodialer would be used and consent was not a condition of purchase—and (2) the 2015 Order, which only clarified an existing rule, can be applied retroactively under Qwest Services Corporation v. FCC, 509 F.3d 531, 540 (D.C. Cir. 2007).

Papa Murphy's failed to comply with the requirements of written consent as defined by the 2012 Order. It continued to text Lennartson after October 16, 2013 without disclosing that it was using an autodialing system to do so. See 2012 Order, 27 FCC Rcd. at 1843-44, 1857, 1863.

In Montgomery Ward, the Ninth Circuit explained when an agency's interpretation of a rule—an application of a previously articulated rule to particular factual circumstances—applies retroactively. See 691 F.2d at 1328-29, 1333. It adopted the D.C. Circuit's five factor test for balancing a regulated party's interest in being able to rely on a rule's plain terms against an agency's interest in retroactive application:

Among the considerations that enter into a resolution of the problem are (1) whether the particular case is one of first impression, (2) whether the new rule represents an abrupt departure from well established practice or merely attempts to fill a void in an unsettled area of law, (3) the extent to which the party against whom the new rule is applied relied on the former rule, (4) the degree of the burden which a retroactive order imposes on a party, and (5) the statutory interest in applying a new rule despite the reliance of a party on the old standard.
See id. at 1333 (citing Retail, Wholesale and Department Store Union v. NLRB, 466 F.2d 380, 390 (D.C. Cir. 1972)). The presumption of retroactivity does not apply if balancing weighs in favor of the regulated party—when retroactivity would cause manifest injustice. See Qwest Servs. Corp. v. FCC, 509 F.3d 531, 539 (D.C. Cir. 2007) (citing AT&T v. FCC, 454 F.3d 329, 332).

The FCC's 2015 Order clarified its 2012 Order. The 2015 consent requirements were not an abrupt shift in the law, but rather, an affirmation of a rule articulated three years earlier. The 2012 Order "requires prior express written consent for all telephone calls using an automatic telephone dialing system or a prerecorded voice to deliver a telemarketing message to wireless numbers and residential lines." 2012 Order, 27 FCC Rcd. at 1838. It defines "prior express written consent" as a written agreement that includes a conspicuous disclosure: by executing the agreement, the signator authorizes the seller to deliver her telemarketing messages using an autodialer and signing the agreement is not a condition of purchase. See id. at 1863. The 2015 Order repeats that the 2012 Order "requires prior express written consent for telemarketing calls; to get such consent, telemarketers must tell consumers the telemarketing will be done with autodialer equipment and that consent is not a condition of purchase." 2015 Order, 30 FCC Rcd. at 8012-13. The 2015 Order did not supplant the 2012 Order. See id. at 8012-15.

Papa Murphy's did not follow the 2012 Order's requirements, nor did it petition the FCC for clarification or relief. Despite the FCC's acknowledgement that some uncertainty surrounded its 2012 Order, Papa Murphy's reliance "on its own (rather convenient) assumption that unclear law would ultimately be resolved in its favor is insufficient to defeat the presumption of retroactivity" upon clarification, because Papa Murphy's did not rely on settled law contrary to the 2012 Order. Qwest, 509 F.3d at 540. Instead, it relied on its own erroneous reading of that Order. Thus, the first three criteria weigh in favor of retroactivity.

Retroactivity would place a heavy burden on Papa Murphy's. If the Court were to certify the proposed class, Papa Murphy's potential liability could be substantial. This criterion weighs in Papa Murphy's favor.

Last, a statutory interest in applying the 2015 Order (which upholds the 2012 Order) exists because the FCC first articulated its prior express written consent rule in 2012. If the 2012 Order confused Papa Murphy's, it could have petitioned the FCC for relief years ago, as the Coalition of Mobile Engagement Providers and Direct Marketing Association did.

Although an interest exists in applying a rule articulated by the FCC in 2012, repeated in 2015, and never administratively questioned by Papa Murphy's, the Court acknowledges that an automatic telephone dialing system may annoy consumers less when used to text them rather than to robocall them, because text recipients need not converse with a machine. Disclosure of the use of this system might therefore be less significant in the text messaging context.

Therefore, Papa Murphy's failed to comply with the 2012 Order, and nevertheless, the 2015 Order applies retroactively— to October 16, 2013 when the 2012 Order took effect. Papa Murphy's motion for summary judgment is DENIED.

C. This Court Lacks Jurisdiction to Determine the Validity of the FCC's Rulings.

Papa Murphy's also argues that the FCC's 2012 rule change, as set forth in 47 C.F.R. § 64.1200(a)(2) , is a content-based restriction on speech that cannot survive strict scrutiny under Reed v. Town of Gilbert, Ariz, ___ U.S.___, 135 S. Ct. 2218, 2226 (2015). Lennartson argues that this Court lacks jurisdiction to assess the validity of the FCC's regulation because the circuit courts have exclusive jurisdiction under the Hobbs Act, 28 U.S.C. § 2342 et seq., but even if the Court were to rule, the regulation properly limits commercial speech.

No person or entity may "[i]nitiate or cause to be initiated, any telephone call that includes or introduces an advertisement or constitutes telemarketing, using an automatic telephone dialing system or an artificial or prerecorded voice, to any ... lines or telephone numbers ..., other than a call made with the prior express written consent of the called party ..." 47 C.F.R. § 64.1200(a)(2). --------

The courts of appeals have exclusive jurisdiction to determine the validity of the FCC's orders. See 28 U.S.C. § 2342(1); see also US W. Commc'ns, Inc. v. Hamilton, 224 F.3d 1049, 1054 (9th Cir. 2000); Wilson v. A.H. Belo Corp., 87 F.3d 393, 396-97 (9th Cir. 1996). "Orders" include regulations. See Cubbage v. Talbots, Inc., 2010 WL 2710628, at *4 (W.D. Wash. July 7, 2010); see also Gottlieb v. Carnival Corp., 635 F.Supp.2d 213, 220-21 (E.D.N.Y.2009) (discussing Columbia Broadcasting System, Inc. v. United States, 316 U.S. 407, 416, 62 S. Ct. 1194 (1942)). Therefore, this Court lacks jurisdiction to review the constitutionality of the FCC's 2012 Order and 47 C.F.R. § 64.1200(a)(2).

Papa Murphy's motion for summary judgment on constitutionality grounds is DENIED.

D. Motion to Stay.

Alternatively, Papa Murphy's asks the Court to stay these proceedings until the Supreme Court decides whether Congress may confer Article III standing on a plaintiff who has only alleged a private right of action based on a violation of a federal statute. See Spokeo, Inc. v. Robbins, ___ U.S. ___, 135 S. Ct. 1892 (2015). Lennartson argues Spokeo is irrelevant, because he and his putative class members allege actual injury—not merely a statutory violation of the TCPA.

In considering a motion to stay, the Court must balance the competing interests that a grant or a refusal will affect. See CMAX, Inc. v. Hall, 300 F.2d 265, 268 (9th Cir. 1962) (citing Landis v. North American Co., 299 U.S. 248, 254-255, 57 S. Ct. 163 (1936). It considers the possible damage that might result from a grant, the hardship or inequity a party might suffer by advancing the case, and the orderly course of justice measured by the simplification or complication of the issues, proof, and questions of law that could result from a stay. See id. The party seeking a stay bears the burden of showing his entitlement. See Latta v. Otter, 771 F.3d 496, 498 (9th Cir. 2014) (citing Nken v. Holder, 556 U.S. 418, 433-34, 129 S. Ct. 1749 (2009)).

Lennartson has articulated actual harm, explaining that consumers often must pay their cell phone service providers for each message received. See Dkt. #1, ¶ 4, ¶ 46 ("As a result of Defendants' violation, the members of the Class suffered actual damages by, inter alia, having to pay their respective wireless carriers for the text messages where applicable."). He will have standing regardless of the Supreme Court's decision.

But Spokeo could simplify or complicate the class certification process. For example, it could limit the size of Lennartson's putative class to those who paid their providers for each message Papa Murphy's sent them. Little advantage to proceeding with discovery and motions practice in the interim exists. Therefore, to promote the orderly course of justice, Papa Murphy's motion to stay the case until the Supreme Court resolves Spokeo is GRANTED.

The Court previously granted the parties' stipulated motion [Dkt. #31] extending the deadline for Lennartson to file a class certification motion by 120 days from the date of this Order. That Order [Dkt. #32] is AMENDED, and the deadline for class certification is EXTENDED by 30 days from the Supreme Court's Spokeo decision.

The parties shall notify the Court within seven days of the Supreme Court's decision.

II. CONCLUSION

The Court ORDERS:

Papa Murphy's Motion for Summary Judgment [Dkt. #19] is DENIED.

Its Motion to Stay [Dkt. #19] the case until the Supreme Court resolves Spokeo, Inc. v. Robbins, ___ U.S. ___, 135 S. Ct. 1892 (2015) (No. 13-1339), is GRANTED. The parties shall notify the Court within seven days of the Supreme Court's decision.

In light of this stay, the class certification deadline is AMENDED. [Dkt. #32]. Lennartson has 30 days from the Supreme Court's Spokeo decision to move for certification.

Papa Murphy's moves to strike the article referenced at footnote 8 of Lennartson's Reponse and the article found at Exhibit G of the Hoidal Declaration. The quoted statements by Papa Murphy's chief marketing executive and by its director of corporate communications contained therein are admissible non-hearsay. See FRE 801(d)(2)(D). The advertisements are admissible non-hearsay too. Therefore, Papa Murphy's Motion to Strike these articles is DENIED. [Dkt. #27]. A broken link prevented the Court from considering Papa Murphy's Motion to Strike the article referenced at footnote 7 of Lennartson's Response. [Dkt. #27].

Dated this 5th day of January, 2016.

/s/_________

Ronald B. Leighton

United States District Judge


Summaries of

Lennartson v. Papa Murphy's Holdings, Inc.

UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT TACOMA
Jan 5, 2016
CASE NO. C15-5307 RBL (W.D. Wash. Jan. 5, 2016)
Case details for

Lennartson v. Papa Murphy's Holdings, Inc.

Case Details

Full title:JOHN LENNARTSON, on behalf of himself and all others similarly situated…

Court:UNITED STATES DISTRICT COURT WESTERN DISTRICT OF WASHINGTON AT TACOMA

Date published: Jan 5, 2016

Citations

CASE NO. C15-5307 RBL (W.D. Wash. Jan. 5, 2016)

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