From Casetext: Smarter Legal Research

Crawford v. Results Oriented, Inc.

Supreme Court of Georgia
Jun 11, 2001
273 Ga. 884 (Ga. 2001)

Summary

holding that arbitration provision not unconscionable because it lacked mutuality of remedy

Summary of this case from Klein v. ATP Flight Sch., LLP

Opinion

S00G1817.

DECIDED: JUNE 11, 2001.

Certiorari to the Court of Appeals of Georgia — 245 Ga. App. 432.

T. Michael Flinn, for appellant.

Phears Moldovan, Victor L. Moldovan, for appellee (case no. S00G1817).

Kenny Solomon, Thomas S. Kenney, Robert J. Solomon, Debbie W. Flesch, for appellee (case no. S00G1992).

Chambers, Mabry, McClelland Brooks, Rex D. Smith, Ian R. Rapaport, Beth S. Reeves, for appellees (cases no. S00G1992).

Mills, Moraitakis, Kushel Pearson, Albert M. Pearson III, David A. Webster, Ashley Carraway, Mary C. Ball, Linda J. Krisher, Powell, Goldstein, Frazer Murphy, John T. Marshall, amici curiae.


Ray Crawford purchased a mobile home from Results Oriented, Inc. for $76,000. The mobile home was manufactured by Cavalier Homes of Alabama. Green Tree Financial Servicing Corporation financed Crawford's purchase of the mobile home.

At the time of sale, Crawford signed documents that required him to arbitrate any claim against the manufacturer, dealer, or lender in Alabama. The dealer presented these documents to Crawford as "standard" for mobile home sales. Though the dealer did not advise Crawford to read or review the documents prior to signing, Crawford was not prevented from doing so.

The arbitration clause was set out in all capital letters and clearly indicated that Crawford would waive his right to a jury trial over any dispute regarding his purchase. However, the clause failed to indicate that Crawford would be responsible for at least portions of the arbitration costs.

Later, when Crawford alleged defects in design and construction of his mobile home, he brought suit in state court against the manufacturer, the dealer and the lender. All three defendants moved for a stay in proceedings and to compel arbitration. The state court denied the motions, finding the arbitration clause procedurally and substantively unconscionable under the two-pronged analysis outlined in NEC Technologies v. Nelson, 267 Ga. 390 ( 478 S.E.2d 769) (1996). The Court of Appeals reversed, holding that undisclosed arbitration fees could not be the basis for unconscionability. Results Oriented v. Crawford, 245 Ga. App. 432 ( 538 S.E.2d 73) (2000).

We granted certiorari to consider whether the Court of Appeals erred in holding that the arbitration clause is not unconscionable. We find the Court of Appeals' opinion to be correct and consistent with the United States Supreme Court's recent holding in Green Tree Financial Corp.-Alabama v. Randolph, 531 U.S. 79 (2000) (mere silence of arbitration agreement on subject of costs is insufficient to render agreement unenforceable). See also Munoz v. Green Tree Financial Corp., 542 S.E.2d 360 (S.C. 2001) (arbitration clause is not unconscionable as an adhesion contract);Vintson v. Green Tree Financial Corp. of Alabama, 753 So.2d 497 (Ala. 1999) (arbitration provision is not unconscionable because it lacks mutuality of remedy). It follows that Crawford must arbitrate any claim against defendants, including the validity of the arbitration clause itself.

Judgment affirmed. All the Justices concur, except BENHAM, C. J., who dissents.


I agree with the majority that the United States Supreme Court's holding in Green Tree Financial Corp.-Alabama v. Randolph, 531 U.S. 79 ( 121 S.Ct. 513, 148 L.Ed.2d 373) (2000) resolves this case adversely to appellant. However, a review of the Court of Appeals' opinion reveals that in addressing the merits of appellant's claim regarding the unconscionability of the Installment Contract under Georgia law, the Court of Appeals failed to apply the appropriate analysis as set forth in NEC Technologies v. Nelson, 267 Ga. 390 ( 478 S.E.2d 769) (1996), despite the trial court's example in properly applying this case to appellant's claim. Results Oriented v. Crawford, 245 Ga. App. 432, 440-441 (1) ( 538 S.E.2d 73) (2000). Thus, while the result reached by the Court of Appeals may be "correct and consistent with the United States Supreme Court's recent ruling," as the majority notes, I would not apply that endorsement to all of the language employed in the lower court's opinion.

DECIDED JUNE 11, 2001.


Summaries of

Crawford v. Results Oriented, Inc.

Supreme Court of Georgia
Jun 11, 2001
273 Ga. 884 (Ga. 2001)

holding that arbitration provision not unconscionable because it lacked mutuality of remedy

Summary of this case from Klein v. ATP Flight Sch., LLP

upholding provision that waived mobile home buyer's right to a jury trial against the manufacturer, dealer, and lender

Summary of this case from Nafra Worldwide, LLC v. Home Depot U.S.A., Inc.

affirming use of the two-pronged approach when analyzing arbitration clauses

Summary of this case from Clotfelter v. Cabot Investment Properties, LLC

reversing finding of procedural unconscionability, compelling arbitration, and stating, "[a]lthough the district court found troubling that the clause was presented to the [plaintiffs] 'on a take-it-or-leave-it basis with no opt-out provision,' under Georgia law, an adhesion contract is not per se unconscionable"

Summary of this case from O'Bryant v. Flowers Foods Inc.

In Crawford v. Results Oriented, 273 Ga. 884 (548 S.E.2d 342) (2001), the Supreme Court affirmed this court's decision regarding unconscionability, holding that it is "correct and consistent with the United States Supreme Court's recent holding in Green Tree Financial Corp.-Alabama v. Randolph, 531 U.S. 79 (121 S.Ct. 513, 148 L.Ed.2d 373) (2000)."

Summary of this case from Stewart v. Favors
Case details for

Crawford v. Results Oriented, Inc.

Case Details

Full title:CRAWFORD v. RESULTS ORIENTED, INC. S00G1820. CRAWFORD v. GREEN TREE…

Court:Supreme Court of Georgia

Date published: Jun 11, 2001

Citations

273 Ga. 884 (Ga. 2001)
548 S.E.2d 342

Citing Cases

Stewart v. Favors

Id. at 438(1)(b). In Crawford v. Results Oriented, 273 Ga. 884 ( 548 S.E.2d 342) (2001), the Supreme Court…

Rushing v. Gold Kist, Inc.

(Punctuation omitted.) Id. See also Results Oriented, Inc. v. Crawford, 245 Ga. App. 432, 437(1)(a) ( 538…