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Astiana v. Ben & Jerry's Homemade, Inc.

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA
Dec 17, 2013
No. C -10-04387 PJH (EDL) (N.D. Cal. Dec. 17, 2013)

Opinion

No. C -10-04387 PJH (EDL)

12-17-2013

SKYE ASTIANA, Plaintiff, v. BEN & JERRY'S HOMEMADE, INC., Defendant.


ORDER DENYING DEFENDANT'S

MOTION TO COMPEL THE RETURN

OF INADVERTENTLY PRODUCED

DOCUMENTS

I. Introduction

Plaintiff Skye Astiana has attached two documents produced by Defendant Ben & Jerry's Homemade to her motion for class certification in this food labeling case. Defendant claims that these documents, together with ten others that it also produced, are privileged and were produced inadvertently. Defendant seeks to compel the return of the documents and to strike them from Plaintiff's class certification motion and the accompanying Declaration of Joseph N. Kravec.

Defendant argues that each of the twelve documents at issue is privileged and constitutes attorney work product, because they reflect the efforts of Defendant's parent company, Unilever United States, Inc. ("Unilever"), to "create company-wide guidelines on the use of the phrases 'natural' and 'all natural.' Unilever's Legal and Regulatory Affairs departments worked jointly on this initiative, and the goal was to provide legal advice to the company on the shifting regulatory environment." Def.'s Mot. at 1. Defendant claims that it took robust measures during the discovery process to protect the privileged documents from disclosure and took immediate steps to rectify the inadvertent disclosure, so it has not waived the privilege. See Fed. R. Evid. 502(b).

Plaintiff argues that the documents are not privileged, but rather regulatory documents created in the normal course of Unilever's business. Plaintiff declines to return or destroy the documents, and seeks to use them in support of its class certification motion as a confirmation that the products at issue are not "natural."

II. Legal Standard

Defendant maintains that all the documents at issue are protected by both the attorney-client privilege and the work-product doctrine. "The attorney-client privilege exists where: 1) legal advice of any kind is sought, 2) from a professional legal adviser in his capacity as such, 3) the communications relating to that purpose, 4) made in confidence 5) by the client, 6) are at his instance permanently protected 7) from disclosure by himself or by the legal adviser, 8) unless the protection be waived." United States v. Richey, 632 F.3d 559, 566 (9th Cir. 2011). The communication must be made in confidence for the purpose of obtaining legal advice from the lawyer, and the "fact that a person is a lawyer does not make all communications with that person privileged." United States v. Martin, 278 F.3d 988, 999-1000 (9th Cir. 2002). The work-product doctrine protects documents prepared by a party or his representative in anticipation of litigation. Richey, 632 F.3d at 567. In evaluating whether a document was prepared in anticipation of litigation, courts consider whether the documents "would not have been generated but for the pendency or imminence of litigation." Griffith v. Davis, 161 F.R.D. 687, 698-99 (C.D. Cal. 1995). The burden is on the party claiming the privilege.

III. Discussion

A. The Inadvertently Produced Documents

The parties address extensively the two documents attached as Exhibits 8 and 15 to the Declaration of Joseph N. Kravec in support of Plaintiff's class certification motion. Exhibit 15 (B&J00013734-45) is known as the "Framework Document" and involves Unilever's attempt to create uniform guidelines across the company for "natural" and "all natural" claims on food. Exhibit 8 (B&J00039250-52, also produced at B&J00039247-49) is an e-mail from Sam Zeller, a Unilever Regulatory Affairs employee, regarding the status of the "natural" claim for a particular ingredient. The remaining documents are draft guidelines and transmittal e-mails that will be addressed as a group.

Defendant maintains that all of the documents constitute attorney work product because they were prepared in anticipation of litigation. Even though many of the documents also serve a business purpose, Defendant argues that "'in light of the nature of the document and the factual situation in the particular case, the document can be fairly said to have been prepared or obtained because of the prospect of litigation.'" Reply at 11 (quoting In re Grand Jury Subpoena (Mark Torf/Torf Envtl. Mgmt., 357 F.3d 900, 907 (9th Cir. 2003)). A number of the documents (BJJ00039250-52; B&J00013746-49) were created after Plaintiff filed suit. The others were all prepared in 2008 or later, a time at which Unilever was on notice that competitors' products with "all natural" claims were prompting lawsuits. Defendant's two declarants, Ms. Schnell and Mr. Zeller, testified that the purpose of the joint Legal-Regulatory initiative was to "ensure compliance with law and to address potential future litigation." Declaration of Nancy Schnell ("Schnell Decl.") ¶ 2; Declaration of Samuel Zeller ("Zeller Decl.") ¶ 2.

Plaintiff disputes Defendant's assertion that the documents constitute attorney work product. She argues that documents protected by the work-product doctrine is limited to documents "'created because of anticipated litigation, and would not have been created in substantially similar form but for the prospect of that litigation.'" Opp. at 19 (quoting Gonzales v. United States, No. 08-3189, 2010 WL 1838948, at *2 (N.D. Cal. May 4, 2010) (Laporte, J.) (internal quotations omitted)). Plaintiff argues that the documents at issue would have been created in substantially similar form even without the prospect of litigation. Plaintiff also counters Defendant's timing argument, observing that none of the documents refer at all to the present litigation, and the one document that refers to any litigation in particular refers to a public news report of a lawsuit filed against a competitor. See B&J00039250. Plaintiff argues that the documents were produced in the regular course of business, and do not reflect the mental impressions or legal theories of counsel regarding pending or reasonably anticipated litigation. While it is true, Plaintiff argues, that there was a "general legal climate where companies get sued," Opp. at 20, the Framework document significantly predates the filing of this lawsuit.

1. Ex. 15 (B&J00013734-45) "Natural Claims Guideline - Foods, Framework Document, Draft 1.2 as of 5 August 2009."

Defendant argues that this "Framework Document" was the product of joint efforts by Unilever's Regulatory Affairs and Legal Departments to create uniform guidelines relating to "natural" and "all natural" claims. The company started to review these claims on its food products in late 2009. Defendant states that employees who worked for Regulatory Affairs were included because it needed to make sure that it properly understood the food science involved in making such a claim, and that the goal of the initiative was to ensure compliance with the law and address potential future litigation. Unilever issued various company guidelines for "natural" and "all natural" claims, which it regarded as privileged attorney work product. The Framework Document was intended to be such guidance, although it never ripened into a final document, it became part of the Unilever's guidelines for natural claims. Defendant argues that the Framework Document "was reviewed and drafted by Unilever's Regulatory Affairs and Legal Departments, and is thus privileged and constitutes attorney work product." Def.'s Mot. at 3. Defendant points to the word "Legal," as in "Legal Department" as a sign that the document is, on its face, privileged: the document states that it was "issued by Unilever Food Regulatory Affairs and Legal" departments. B&J00013735.

Defendant has attached a declaration from Nancy Schnell, then an in-house counsel, which states that the document relates "to the efforts by the company's U.S. and Global Regulatory and Legal Departments to create guidelines relating to 'natural' and 'all natural' claims." Schnell Decl. ¶ 7. Defendant also points out that the document notes that formal approval by Legal and Regulatory is required before making any "natural" claims and that "Legal" is listed as the owner of the Global Policy on Guidance on the use of Natural Claims on Foods. B&J00013742.

Plaintiff points out that there is no communication in this document to or from a legal advisor, and the document does not relate to legal advice. She objects to Defendant's assertion that because the document is internal, it suggests a legal purpose. Rather, Plaintiff maintains, that purpose is regulatory: the document discusses the underlying science and technical aspects of a natural claim and advises that before making such a claim, the approval of Legal and Regulatory Departments is required. Guidance that the Legal Department may have to sign off at some point in the future on a hypothetical scenario does not make the document addressing that scenario privileged, Plaintiff argues, because no advice is being sought or given in the document itself. Plaintiff also notes that there is no mention of litigation in the listed purposes of the document B&J00013735.

The Court has reviewed the Framework Document in detail, and finds that while it is a sensitive, internal business document issued jointly by Unilever's Regulatory Affairs and Legal departments, it is protected by neither the attorney-client privilege nor the work-product doctrine. The Framework Document does not contain legal advice, and there is no indication that it was prepared in anticipation of litigation. The document touches briefly on the legislative and regulatory environment for natural claims, including two European court cases. B&J00013737. The document mentions, very generally, that legal considerations are involved in making natural claims, but nothing more specific. B&J00013740.

Defendant is correct that the document states at several points that the Legal department should approve specific natural claims and get involved where the process laid out in the document is modified, to consider challenges from a range of sources and to receive information shared by business partners. B&J00013741-2. This is a standard internal business document addressing multiple facets of a business issue: when to make an all-natural claim on a food product, given the technical, marketing, legal, regulatory, and competitive environments. The document was issued by Regulatory Affairs and Legal, but the mere mention of the Legal department in the chain of events of approval of a natural claim is too general and non-specific to be covered by the attorney-client privilege. Unilever treated making a natural claim as a complex decision involving multiple departments, but the mere fact of some Legal Department involvement at various points does not rise to the level of legal advice or a request for legal advice. See In re CV Therapeutics, Inc. Secs. Litig., No. 03-3709, 2006 WL 1699536, at *4 (N.D. Cal. June 16, 2006) (Chen, J.) (looking to the context and content of the communication to determine whether a request for legal advice is implied).

As to the argument that the document should be protected by the work-product doctrine, Defendant has not met its burden of showing that the document was prepared in anticipation of litigation, rather than in the ordinary course of business. See City of Glendale v. Nat'l Union Fire Ins. Co. of Pittsburgh, No. 12-380, 2013 WL 1797308, at *12 (D. Ariz. Apr. 29, 2013) ("Documents prepared in the ordinary course of business are not protected by the work product doctrine because they would have been created regardless of the litigation."). Declarations from Unilever employees that the purpose of the initiative was to ensure compliance with the law and address "potential future litigation" cannot create a blanket work-product protection for every document related to a particular business venture. See Willnerd v. Sybase, Inc., No. 09-500, 2010 WL 4641034, at *4 (D. Idaho Nov. 3, 2010) (rejecting a blanket assertion of the work-product doctrine). Although the Framework Document relates generally that natural claims have legal and regulatory implications, and mentions two court cases in Europe, it was prepared in the ordinary course of Unilever's global foods business. That a business such as Unilever's functions in a complex legal and regulatory environment is not enough to anticipate litigation under the "because of" standard articulated in In re Grand Jury Subpoena. 357 F.3d at 907 (adopting the "because of" standard where a document could have been prepared for multiple purposes, such as conducting the ordinary course of business or because of the prospect of litigation). The awareness that there might potentially be legal consequences to certain actions does not "anticipate litigation" as required by the work-product doctrine. Defendant has not shown that it anticipated any actual lawsuit: it has not cited any demand letters or other threats of a lawsuit from anyone, much less an actual suit. See 357 F.3d at 907-09 (holding that the work-product doctrine protected documents where an attorney had hired a consultant because of impending litigation, and the threat of that litigation animated every document the consultant prepared).

2. Ex. 8 (B&J00039250-52, B&J00039247-49) E-mail from Sam Zeller.

Sam Zeller is a member of Unilever's Regulatory Affairs department. He is not an attorney. According to Defendant, he worked closely with the Legal Department in developing the guidelines. See Schnell Decl. ¶ 6; Zeller Decl. ¶ 5. The e-mail summarizes some of the statements contained in a set of guidelines for natural claims. Defendant argues that Mr. Zeller understood, when he sent the e-mail, that he was passing on legal analysis from those guidelines, a joint initiative of the Regulatory and Legal Departments. See Zeller Decl. ¶ 5.

Plaintiff contends that this email string was initiated by William Leo, a director of Research and Development, and terminated with Samuel Zeller, a Senior Manager of Regulatory Affairs. No lawyers are on the e-mail string. The string addresses a public document that discusses an "all-natural" lawsuit against a competitor. In the e-mail, Mr. Zeller states "Unilever's view" of whether a particular ingredient was eligible for an "all natural" claim and mentions the case against the competitor. Plaintiff contends that Mr. Zeller was asked for his opinion as a member of the Regulatory group, and provided it, but nothing in the e-mail sets forth legal policy or originates from an attorney.

Defendant counters that Mr. Zeller was clearly discussing a court's ruling and its potential impact on the company and that he was disseminating legal advice. It argues that a non-lawyer's e-mail to other non-lawyers is privileged if it transmits the legal advice of in-house counsel. See Datel Holdings, Ltd. v. Microsoft Corp., No. 09-5535, 2011 WL 866993, at *5-6 (N.D. Cal. Mar. 11, 2011) (Laporte, J.) (a program manager's e-mail passing on counsel's advice was privileged). Defendant also argues that the document is protected by the work-product doctrine because it was prepared in anticipation of litigation.

The Court concludes that this e-mail is not protected by either the attorney-client privilege or the work-product doctrine. No attorneys are involved in the e-mail chain, and although Andrew Sztehlo asks Zeller for a view on the status of the particular ingredient, and Zeller provides the Regulatory Department view, it does not appear to be a request for legal advice. As with the Framework Document discussed above, this is sensitive business information, but it is just that: sensitive business information, rather than legal advice. To the extent that the e-mails discuss litigation, they address a lawsuit against another company, not a threatened or pending case against Defendant, or even past litigation against Defendant. There is no indication that the e-mail exchange was made in anticipation of litigation or that Defendant was considering a particular threat of litigation when drafting the document. See In re Grand Jury Subpoena, 357 F.3d at 909.

3. Remaining Transmittal E-mails and Draft Guidelines

There are ten other documents that Defendant seeks to claw back. They are transmittal e-mails and drafts of Natural Claims Guidelines. Defendant argues that all of these documents relate to the company's joint Regulatory and Legal Department efforts to create guidelines for "natural" and "all natural" claims and are therefore privileged. Plaintiff argues that with one exception, none of the documents show any involvement by an attorney, and there, the attorney was not functioning as an attorney or any differently than the other recipients of the e-mail. The documents are not, Plaintiff contends, a "discreet [sic] set of documents in response to a legal inquiry, but a very broad set of documents responding to a very generalized endeavor at Unilever covering multiple departments . . .." Pl.'s Opp. at 3. None of the documents are product specific or respond to a legal inquiry or provide legal advice, Plaintiff argues, but rather are regulatory, research and development, and marketing documents that are typical business records. Plaintiff notes that an in-house attorney can serve multiple functions, and cites United States v. Chevron Texaco Corp., 241 F. Supp. 2d 1065 (N.D. Cal. 2002), which explains that "communications involving in-house counsel might well pertain to business rather than legal matters. The privilege does not protect an attorney's business advice." 241 F. Supp. 2d 1065, 1076. Plaintiff also argues, at the end of its opposition, that the documents do not qualify for protection under the work-product doctrine because the general purpose of the documents was to create a common understanding, across departments, of how Unilever should use the terms "natural" and "all natural." Plaintiff argues that the documents are the typical products of the regulatory function, supplemented by R&D and labeling. Defendant has identified no pending litigation that serves as a basis for the protection of the doctrine.

The Court will briefly discuss each of the documents: • E-mail transmitting draft of Framework Document and "Natural Claims Guideline- Foods, Annex: Criteria for Ingredient Classification - Vegetable Oils & Fats." (B&J00013729)

The e-mail itself refers back to a document sent much earlier that was prepared by Regulatory Affairs - Legal. The e-mail notes that certain statements are subject to local approval by the Legal Department. B&J00013729. The mere mention of the legal department and that certain statements are subject to its approval does not give rise to privilege in the absence of a request for or provision of legal advice. • Zeller e-mail transmitting draft of "Natural Claims Guideline- Foods, Annex: Criteria for Ingredient Classification." (B&J00039177-203).

This transmittal e-mail refers to the guidelines as an internal document issued by Regulatory Affairs in cooperation with R&D, and states that the document lays out technical criteria used to evaluate foods for natural claims. This document is not protected by privilege. The Guidelines themselves are technical and the only reference to anything relating to the Legal Department is a general note cautioning that some nations' legislation may be more stringent than the criteria contained in the Guidelines. • E-mail from Patrizia Barone to Sam Zeller attaching copies of Framework Document and draft of "Natural Claims Guideline- Foods, Annex: Criteria for Ingredient Classification - Vegetable Oils and Fats." (B&J00039204, B&J00039243-46)

This joint document issued by R&D and Regulatory Affairs addresses natural claims. It also refers to the potential for legislation to be more stringent than the guidelines, and it is highly technical and only a glancing mention of the Legal Department. It is not protected by privilege or the work-product doctrine. • Zeller e-mail attaching copy of the a product-specific Power Point presentation (B&J00013746-48)

Slides of the underlying document are stamped "Confidential - not to be shared outside Unilever," but business confidentiality does not give rise to privilege without a request for legal advice or evidence that the document was prepared in anticipation of litigation, and neither is present here. • Internal Document called "Complying with Regulatory Requirements for Food Labeling" co-drafted by Sam Zeller, and draft of product-specific Feedback on the Draft Natural Claims Guideline - Foods (B&J00013713-15).

This document starts with a general purpose discussion of natural claims globally and expresses the desire for consistency and an awareness of consumer perceptions. B&J00007613. At the end of the document there is an assessment of product ingredients with notes about their potential natural claim status. B&J0007615. As with the Framework Document discussed above, this document raises questions about the legal implications - as well as the business, marketing, scientific, and competitive implications - of "natural" claims. And as with the Framework Document, the fact that there are legal implications to a decision is not enough to give rise to attorney-client privilege where no legal advice is sought or provided, and not enough to give rise to work-product protection where there is no evidence the document was prepared in anticipation of litigation. • Internal email from B&J employee to 17 others, including Sarah Woodhouse, an attorney. Circulates draft version of Product Category Feedback on the Draft Natural Claims Guideline- Foods. (B&J00007611-12, 13-15).

Plaintiff argues that even though Ms. Woodhouse is an attorney, the email does not explicitly seek legal advice and simply asks people to respond if they disagree with the approach set forth in the message. It is not clear whether Ms. Woodhouse was sent the email in her legal capacity, and Defendant did not submit a declaration from her. See Kintera v. Convio, Inc., 219 F.R.D. 503, 515 (S.D. Cal. 2003) (communications between employees transacting the general business of the company do not attain privileged status solely because in-house or outside counsel is "copied in" on correspondence). Defendant argues that the e-mail is privileged because of Ms. Woodhouse's presence and because it includes a consideration of whether a position is legally defensible and how the guidelines will be used in a legal defense if a Unilever product is challenged. Defendant argues that because the recipients are explicitly asked for their feedback, this request must include one for legal advice.

Ms. Woodhouse is among a large group of people copied on the e-mails and she is never mentioned in the body of the e-mails. Her legal opinion is neither requested nor given. The e-mail proposes that the regulatory group prepare a decision paper based on the key points discussed in the product category feedback document (addressed above). Defendant is correct that the document mentions the role of the guidelines as a potential legal defense, but there is no evidence that the document was prepared "because of" the prospect of litigation; indeed, the transmittal e-mail and the underlying document are primarily focused on the "science and technology" aspects of the natural claims. This document is not protected by the attorney-client privilege or by the work-product doctrine.

B. Defendant's Document Review Process

Since the Court concludes that the documents at issue are not privileged or protected by the work-product doctrine in the first place, the Court need not reach the issue of whether the privilege or work-product protection was waived by disclosure of or reliance upon the inadvertently disclosed documents pursuant to Federal Rule of Evidence 502(b). Fed. R. Evid. 502; see also Datel Holdings LTD v. Microsoft Corp., No. 09-5535, 2011 WL 866993, at *2-5 (N.D. Cal. Nar. 11, 2011) (Laporte, J.) (privilege not waived because disclosure was inadvertent, as defendant engaged in robust measures to identify potentially privileged documents and immediately asserted its privilege objection when it discovered the document had been produced). The Court notes, however, that Plaintiff concedes that Defendant took careful and proper measures to avoid disclosing protected documents and to seek their return promptly upon notice.

IV. Conclusion

All the documents at issue are clearly sensitive internal documents, but they are not protected by either attorney-client privilege or the work-product doctrine. Defendant's motion to compel the return of the inadvertently produced documents is DENIED.

All of the motions to file under seal connected to this motion (Docket Nos. 146, 157, and 163) are GRANTED.

IT IS SO ORDERED.

_____________

ELIZABETH D. LAPORTE

United States Chief Magistrate Judge


Summaries of

Astiana v. Ben & Jerry's Homemade, Inc.

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA
Dec 17, 2013
No. C -10-04387 PJH (EDL) (N.D. Cal. Dec. 17, 2013)
Case details for

Astiana v. Ben & Jerry's Homemade, Inc.

Case Details

Full title:SKYE ASTIANA, Plaintiff, v. BEN & JERRY'S HOMEMADE, INC., Defendant.

Court:UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA

Date published: Dec 17, 2013

Citations

No. C -10-04387 PJH (EDL) (N.D. Cal. Dec. 17, 2013)